NEC Neax 2400 Imx Feature Programming Manual

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 57
Automatic Number Identification (ANI) A-78
Service Conditions (cont’d)
7. Other interactions are the same as for DTMF signal dialing.
8. FCCS link is not available for this feature.
Programming
STEP 1:ARTD - Assign route class data to the route number of the outgoing trunk.
RT:1
1-OSGS :7 2-ONSG :4 3-ISGS :7 4-INSG :4 15-LSG :5
19-EANI :1
STEP 2:AAND - Assign ANI sending digit as per the route number and the number of digits of the caller’s
number.
When AT = 0:
RT: Route Number
AT: 0/1 = STA outgoing / ATT outgoing
CC = 0
KT: Expansion of Station Number Length*
0/1=OFF/ON
STNL: Station Number Length (When KT = 1)
SKIP: Call Originator Digit to be Skipped
ADD: ANI Information Additional Number of Digits
DC: ANI Sending Number
Note:
When 0 has been assigned to parameter KT and when the Station Numbers used consist of a different number of digits,
outgoing routes must be divided on the basis of each number of digits.
When 1 has been assigned to parameter KT, outgoing routes need not be divided, even if the Station Numbers used
consist of a different number of digits. 
						

							NEAX2400 IMX Feature Programming Manual
Page 58ND-70184 (E), Issue 3
A-82 Automated Attendant
A-82 Automated Attendant
General Description
This feature allows a user outside the NEAX2400 IMX to access the system via a public or private network without
the Attendant or users assistance. After or during an announcement, the outside user may originate calls over any
or all of the PBX facilities. 
Operating Procedure
1. The calling party (public or private network) lifts handset; receives dial tone.
2. The calling party dials Automated Attendant number; receives ringback tone through either the public/
private network. Announcement asking the caller to dial the desired telephone number is provided.
3. The calling party dials the desired telephone number; receives ringback tone (if not busy or restricted).
4. The called party answers.
Service Conditions
1. The incoming routes from the CO lines for AUTOMATED ATTENDANT cannot be used for REMOTE
ACCESS TO SYSTEM [R-2].
2. When a Ringdown incoming call encounters registers all busy status, call termination is retried
approximately one second later. The call will wait until one of the receivers becomes available, but will
not be placed in a queue.
3. System Data can select to provide or not provide the first announcement for an incoming call terminated
to AUTOMATED ATTENDANT. If first announcement sending is not provided, the calling party hears
ringback tone from the NEAX2400 IMX.
4. When a Ringdown incoming call encounters announcement trunk busy/blockout for the first
announcement status, the calling party hears ringback tone from the originating office until the call is
connected to the announcement trunk. When a TIE Line incoming call encounters announcement trunk
busy/blockout for the first announcement status, the system returns dial tone.
5. In the following cases, either redial or forced release after the second announcement may be selected in
System Data:
a.) When the calling party has dialed a dead number. (When dead number announcement is provided,
it takes priority over the second announcement.)
b.) When the calling party has abandoned dialing.
c.) When the connection is restricted:
 The called station is restricted from incoming trunk connection.
 The calling party has dialed an access code for trunk call origination and encounters digit
restriction. When a trunk call has encountered an access code restriction, the second
announcement is provided (digit reception ready), and the calling party can redial.
 The calling party has dialed an access code for trunk call origination and encounters an inter-digit
pause time-out connection restriction.
 The calling party originates a trunk call and encounters trunk busy status.
d.) When the called station does not answer (the threshold value is 30 seconds), except when CALL
FORWARDING - DONT ANSWER [C-3] is set on the called station.
e.) When the called station is busy, except when CALL FORWARDING - BUSY LINE [C-2] is set
on the called station. 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 59
Automated Attendant A-82
Service Conditions (cont’d)
6. During the first or second announcement, the system can receive DTMF signals. However, when a DTMF
signal is included in the recorded announcement, the announcement stops (first digit reception). Then,
after providing the second announcement, either redial or forced release is selected (inter-digit time-out).
7. After the first or the second announcement, the system does not return any tone until register time-out.
8. For the first or second register time-out, either transfer to Attendant, or forced release can be selected by
the System Data. However, forced release is executed, regardless of the above-mentioned system
selection, for CO lines for which release cannot be monitored. Call termination to the Night Transfer
station and TAS connection is not available.
9. To provide or not provide the second announcement can be selected in System Data. When second
announcement sending is not designated, the system sends out a dial tone. The call is single/multiple
connected to the second announcement trunk, and ringback tone is not returned before sending the second
announcement.
10. When a call encounters announcement trunk busy/blockout status in a single connection to the second
announcement, the system returns a dial tone.
11. TANDEM SWITCHING as AUTOMATED ATTENDANT is a service for trunk-to-station connection,
tandem connection is not available. When tandem connection or AUTHORIZATION CODE [A-20]
service is required, this service is activated by changing the incoming routes to that of REMOTE ACCESS
TO SYSTEM [R-2].
12. If the calling party does not dial the desired telephone number after the first announcement, the call can
be transferred to the Attendant after a predetermined period of time (prepause time-out), and the calling
party receives ringback tone. However, if the Attendant is not available, reorder tone is returned.
13. When an incoming call has terminated to a station, the following services are available:
 CALL FORWARDING - ALL CALLS [C-5]
 CALL FORWARDING - BUSY LINE [C-2]
 CALL PICKUP [C-7, C-30]
 CALL WAITING - TERMINATING [C-12]
 STATION HUNTING [S-7, S-8, S-9]
14. When an incoming call has terminated to a station, CALL FORWARDING - DON’T ANSWER [C-3] is
not available.
15. A PA-4DATA (DAT) card is required for this service.
16. The length of the announcement depends on the key setting of the PA-4DATA circuit card. In case of
multiple connection, it is fixed at 30 seconds. In case of single connection, it may be the length of the actual
message (including pause) to a maximum of 64 seconds. When the message ends, the announcement trunk
is released.
17. The second announcement is not provided to the ISDN trunk.
18. Since the announcement is provided for a maximum of 30 seconds, the message recording should be
completed within 30 seconds, unless a single connection is used. 
19. This feature is available for stations in the FCCS network only.
Programming
STEP 1:ASYD - System 1, Index 7, Bit 5:
Processing on unobtainable number/dead level dialed, dialing abandoned by calling station,
connection restriction, and called station unanswered. 
						

							NEAX2400 IMX Feature Programming Manual
Page 60ND-70184 (E), Issue 3
A-82 Automated Attendant
Programming (cont’d)
0/1: Redial is prompted by sending the second announcement/forcible disconnect
Bit 6: Processing on PB Receiver Time-out.
0/1: Forcible disconnection/Transfer to ATT
Index 128: Assign the timer value of Register Prepause Time.
Index 139: Assign the value of No Answer Timer (C.F. - All Calls, Call Back, etc.)
Index 246, Bit 4:
Process of incoming calls (Ringdown) after they encounter their 1st, 2nd PB receiver time-out in a
sequence of Automated Attendant.
0/1: Forced Release/Transfer to ATT
STEP 2:ARTD - Assign the route data of the trunk for AUTOMATED ATTENDANT.
RT:1
1-OSGS :2 4-INSG :2 or 7 6-TCL :4
Assign the route data of the Digital Announcement Trunk.
STEP 3:AT R K - Assign the trunk data of both the trunk for AUTOMATED ATTENDANT and the Digital
Announcement Trunk. Also, assign the trunk data of PB Receiver (RT = 906).
STEP 4:MBTK - Cancel the Make-Busy of the trunk assigned by ATRK.
STEP 5:ACSI - Assign CSI = 5 (Remote Access to PBX) to the route and trunk number of the trunk for
AUTOMATED ATTENDANT.
STEP 6:ACFR - Assign the restriction release of TSFI = 7 (Remote Access to PBX)
STEP 7:AAED - Assign the Announcement Equipment for AUTOMATED ATTENDANT.
Announcement Equipment for sending the first announcement.
(EQP = 34, C = 0, R = 1, A = 1, M = 0)
Announcement Equipment for sending the second announcement 
(Note 1)
(EQP = 35, C = 0, R = 1, A = 1, M = _) (Note 2)
Note 1:
When ASYD, SYS1, INDEX 7, b=5 =0, assign the Announcement Equipment to send the second announcement.
Note 2:
When selecting M (0 = Single / 1 = Multi) for the second announcement, take the following into account:
Do not assign the second announcement in the same route as the first announcement when Multi (M = 1) is selected.
In the case of Multi (M = 1), the DAT trunk is forcibly released when 30 seconds have elapsed from the beginning of
the second announcement. Note that the connection of the DAT trunk still remains even if the playback reaches the end
of the recorded announcement. In the case of Single (M = 0), the DAT trunk is automatically released when the
playback reaches the end of the recorded announcement.
STEP 8:ASTD - Assign the following state translation data:
STM = 0, STS = 2, ST = 1 (allows a tandem connection inclusive of COT)
STM = 4, STS = 0, ST = 1 (remote access to PBX in service)
STEP 9:ARRC - Cancel the restrictions on the trunk route for AUTOMATED ATTENDANT and the route for
the Digital Announcement Trunk.
ICRT: (Trunk route for AUTOMATED ATTENDANT)
OGRT: (Route for Digital Announcement Trunk)
ARI-D-RES
STEP 10:ARAC - Assign an idle station number as the Remote Access Code. 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 61
Automated Attendant A-82
FCCS Programming 
This data setting describes only the additional or replacement commands used to activate FCCS
services. When used as an FCCS feature, these commands replace the non-network commands (for
example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending
on the node. 
(Note)
STEP 1:ARTDN - Assign the route data of the trunk for AUTOMATED ATTENDANT.
RT:1
1-OSGS :2 4-INSG :2 or 7 6-TCL:4
Assign the route data of the Digital Announcement Trunk.
STEP 2:AAEDN - Assign the Announcement Equipment for AUTOMATED ATTENDANT.
Announcement Equipment for sending the first announcement.
(EQP = 34, C = 0, R = 1, A = 1, M = 0)
Announcement Equipment for sending the second announcement
(EQP = 35, C = 0, R = 1, A = 1, M = _)
STEP 3:ARRCN - Cancel the restrictions on the trunk route for AUTOMATED ATTENDANT and the route
for the Digital Announcement Trunk.
ICRT: (Trunk route for AUTOMATED ATTENDANT)
OGRT: (Route for Digital Announcement Trunk)
ARI-D-RES
Note:
When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition
to ASYDL or ASYDN. 
						

							NEAX2400 IMX Feature Programming Manual
Page 62ND-70184 (E), Issue 3
A-98 Answer Hold - Attendant
A-98 Answer Hold - Attendant
General Description
This feature enables an Attendant to answer an incoming call by pressing the ANSWER key or flashing ICI key. If
the Attendant is already engaged in a call, pressing one of these keys places the first call on Hold and automatically
connects the second one. Use of ANSWER key or ICI key speeds call handling, while Answer Hold prevents
accidental call dropping.
Operating Procedure
To answer a call while engaged in a two-party call: 
1. While the Attendant is engaged in a station/trunk call, another call terminates at the Attendant Console.
2. The Attendant presses the ANSWER key or ICI key; the original call is placed on Hold (MUSIC ON
HOLD [M-7]). The LED of the ATND key goes out and that of HOLD key lights.
3. The Attendant is connected to the second party. (ATND key LED lights.)
Note:
When the ANSWER key is pressed, the calls connected to the Attendant will be placed on Hold (if there is an idle loop).
To answer a call while engaged in a three-way call: 
1. While engaged in a three-way call, another call terminates at the Attendant Console.
2. The Attendant presses the ANSWER key or ICI key; currently lit LEDs of the ATND key and the
ANSWER key go out. The TALK key LED goes out and that of the SRC key lights. The parties formerly
connected to the Attendant remain connected to each other. 
3. The LEDs of ICI key and the ATND key light. The Attendant is connected to the incoming call.
Service Conditions
1. Activation of this service is determined in individual (two-party call or three-way call) System Data.
2. When the Attendant is engaged in a two-party call:
a.) If there is no idle loop when the Attendant presses ANSWER key or ICI key, the party currently
connected to the Attendant will be placed on Hold (MUSIC ON HOLD [M-7]), but the Attendant
cannot answer the second call. 
b.) When the number of available Attendants exceeds the number of incoming calls, the status of
each Attendant Console will be one of the following: 
(1) The connected call will be placed on Hold, and the Attendant will be connected to the second
call.
(2) The connected call will be placed on Hold, and the attendant console will become idle. 
(3) No change.
c.) ATTENDANT LOOP RELEASE [A-6] is not available when the call is placed on Hold.
3. When the Attendant is engaged in a three-way call:
a.) If there is no idle loop when the Attendant presses ANSWER key or ICI key, one of the following
occurs: 
(1) When both the calling and the called parties are trunk and when the called party has not
answered yet, the call is held on the loop and the Attendant cannot answer the next incoming
call. 
(2) When called party has already answered the call, the Attendant can answer the next incoming
call (the previous call is not held on the loop).
b.) ATTENDANT LOOP RELEASE [A-6] is available when the call is placed on hold.  
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 63
Answer Hold - Attendant A-98
Service Conditions (cont’d)
c.) when the number of available Attendants exceeds the number of incoming calls, the status of
attendant console will be one of the following:
(1) The Attendant will be released from the current call and will be connected to the next incoming
call.
(2) The Attendant will be released from the current call and attendant consoles will be idle.
(3) No change.
4. AUTOMATIC RECALL [A-8] is available for a call held by the Attendant.
Programming
ASYD - System 1, Index 246, Bit 0: Answer Hold - Attendant from a two-party connection. 0/1 = Out/
In Service
System 1, Index 246, Bit 1: Answer Hold - Attendant from a three-way connection. 0/1 = Out/In
Service
Assign the data of the Attendant Console by referring to the Assignment Procedure of [A-3]
ATTENDANT CONSOLE.
FCCS Programming 
No unique programming is required for the FCCS network. 
						

							NEAX2400 IMX Feature Programming Manual
Page 64ND-70184 (E), Issue 3
A-99 Authorization Code Display Elimination
A-99  Authorization Code Display Elimination
General Description
This feature eliminates AUTHORIZATION CODE [A-20] and FORCED ACCOUNT CODE [F-7] from being
displayed on the Dterm for security purposes.
Operating Procedure
Procedure 1
(Access code for auth code/forced account code) + (SST) + (auth code/forced account code) + (DT) + (OG
access code) + (OG code)
Dial: (DT) - 10 + (SST) - 1234 + (DT) - 9 - 753 - 7000
Display on D
term is: 10XXXX97537000
XXXX = authorization code/forced account code
Procedure 2
(OG access code) + (OG code) + (SPDT) + (auth code/forced account code)
Dial: (DT) - 9 - 753 - 7000 + (SPDT) - 1234
Display on D
term is: 97537000XXXX
XXXX = authorization code/forced account code
Service Conditions
1. When the station dials the AUTHORIZATION CODE/FORCED ACCOUNT CODE, Xs appear on the
display.
2. LAST NUMBER CALL [L-6] and SAVE AND REPEAT - D
term [S-24D] features keep dialed
information, but display Xs when these feature keys are pressed.
3. SPEED CALLING SYSTEM - D
term [S-3D] feature keeps dialed digits, and all digits are displayed at the
same time when this feature key is pressed.
4. ACCOUNT CODE [A-18] is displayed on D
term.
5. This feature applies only to the calling party’s D
term.
6. This feature applies for the following dialing procedures:
7. If the network is connected by a trunk (including a CCIS trunk), and AUTHORIZATION CODE/
FORCED ACCOUNT CODE is requested at the other node, this function is not applied.
8. The calling party needs to confirm SPDT/SST if AUTHORIZATION CODE/FORCED ACCOUNT
CODE is required. The first digit of AUTHORIZATION CODE/FORCED ACCOUNT CODE may or
may not be recognized as AUTHORIZATION CODE/FORCED ACCOUNT CODE, if the inter-digit
timing immediately before the AUTHORIZATION CODE/FORCED ACCOUNT CODE is too short.
Programming
ASYD - Assign SFI 137 = 1 to the originating terminal.
ProcedureBefore DialingAfter Dialing
OG access without held party Yes Yes
OG access with held party Yes Yes
Attendant No No 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 65
Attendant Overflow A-105
A-105 Attendant Overflow
General Description
This feature allows incoming trunk calls directed to the ATTENDANT CONSOLE [A-3] to overflow to a
predetermined station. The trunk call will ring the Attendant for a pre-programmed time period before overflowing
to the destination station.
Operating Procedure
1. An incoming trunk call arrives at the ATTENDANT CONSOLE [A-3].
2. The Attendant is busy or on another call for longer than the assigned timer (i.e., the incoming caller has
waited for 30 seconds or longer).
3. The incoming call is directed to the destination overflow station.
Service Conditions
1. This feature is provided for all incoming ringdown trunk and Direct Inward Dialing [D-8] (DID) Listed
Directory Number [L-24] (LDN) trunk calls directed to the ATTENDANT CONSOLE [A-3].
2. This feature is available only while the system is in Day mode (not available for Night mode).
3. For DIRECT-IN TERMINATION [D-7] (DIT) calls, this feature is available when the receiving station
has set CALL FORWARDING-ALL CALLS/BUSY LINE [C-5, 2] to the Attendant.
4. For DID call termination, this feature is available for LDN, intercept, and forwarded calls to the Attendant,
using CALL FORWARDING-ALL CALLS/BUSY LINE/DON’T ANSWER [C-5, 2, 3].
5. This feature is available for DID calls routed to the Attendant via CCIS.
6. This feature is not available for calls to be transferred outside using the following features:
CALL FORWARDING-ALL CALLS-OUTSIDE [C-28]
CALL FORWARDING-BUSY LINE-OUTSIDE [C-60]
CALL FORWARDING-DON’T ANSWER-OUTSIDE [C-74]
LDN NIGHT CONNECTION [L-28]
NIGHT CONNECTION-OUTSIDE [N-17]
7. This feature is also not available for INDIVIDUAL ATTENDANT ACCESS [I-6], which allows a call to
be directed to a particular Attendant Console.
8. This feature is not available concurrently with ATTENDANT NIGHT TRANSFER [A-19].
9. The overflow period, after which the call is transferred, is set in System Data.
10. When the designated station used for ATTENDANT OVERFLOW has set CALL FORWARDING-
DON’T ANSWER [C-3] to the Attendant or an outside number, the incoming caller will be directed to
TRUNK ANSWER ANY STATION [T-8] (TAS) after the timer expires. If the incoming trunk is
restricted from connecting to the TAS circuit, the caller will continue to ring at the designated station.
11. FCCS link is not available for this feature. The overflow station and the Attendant must be in the same
node.
Interactions
1. All routes and trunk numbers must be assigned for ringdown trunks that are to be terminated to the
Attendant Console and that require overflow.
2. For DID trunks, the LDN will be terminated to the Attendant Console with overflow capabilities when
CSI = 4. 
						

							NEAX2400 IMX Feature Programming Manual
Page 66ND-70184 (E), Issue 3
A-105 Attendant Overflow
Interactions (cont’d)
3. ATTENDANT OVERFLOW and DELAY ANNOUNCEMENT ATTENDANT [D-114] are mutually
exclusive features.
Programming
STEP 1:ASYD - System Data 1, Index 140. This determines the timer value at which the incoming call will
overflow to the destination station.
System Data 2, Index 15, Bit 1. Set to data “1”. This enables the feature to be assigned via each tenant.
STEP 2:ACSI - Assign CSI = 4, Night Connection. This enables the overflow station to be assigned.
STEP 3:ACFR - Allow TSFI 2, 3, and 5 to the CCI type of trunks that will overflow. Also TSFI 5 to CCI 8,
TSFI 2 to CCI 6.