NEC Neax 2400 Imx Feature Programming Manual
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NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 617 Station Hunting - Circular S-7 Service Conditions (cont’d) 16. This feature will be activated whenever the hunt group is dialed or terminated under the following conditions: a.) dialed from a station b.) dialed from ATTENDANT CONSOLE [A-3] c.) dialed from DID [D-8] d.) dialed from TIE LINE [T-3] e.) terminated by DIT [D-7] f.) terminated by HOT LINE [H-1] g.) terminated by OFF-HOOK ALARM [O-6] h.) terminated by PRIORITY CALL [P-9] 17. A telephone number is allowable for the station assignment of this feature activated via FCCS link. 18. The station that has been assigned as the pilot station of a Hunt group-Terminal, a UCD controlling station, or a station of Circular Hunt Group cannot be assigned as a member of the other Circular Hunt Group. 19. All the calls terminated to a Circular Hunt station are hunted when encountering a busy station. 20. When using the FCH card: a.) Stations in four different nodes can be assigned to a Circular Hunt Group. b.) When stations belonging to different nodes are assigned to a Circular Hunt Group, the station hunt is not activated in assigned order if the stations are not assigned in continuous order within a node. First, the call is shifted to the station belonging to the node of the called station even though it is not in consecutive order (in the node, station hunting is activated in assigned order). After all the stations in the node are hunted, the station hunt is shifted to the next assigned station and the stations in the node are hunted in assigned order. The station hunt continues this way until the idle station is found. See the figure below. 21. When all the stations in a Circular Hunt Group are busy: a.) If a call is terminated to a group that has no Secretarial Station, the caller will hear busy tone. b.) If a call is directed to a group that has a Secretarial Station, the call will be shifted to the Secretarial Station. However, the caller will hear busy tone when the Secretarial Station is also busy. Node A Node BNode C Note: Numbers under the stations show the assigned order. Example : Station No. 1 is the called station. When the call encounters busy, the call is hunted in order of No. 3, No. 4 (hunted in the node of the called station) to No. 2, No. 6, No. 8 (hunted in the node C that accommodates the next station in assigned order) to No. 5, No. 7. No.1 No.3 No.4 No.5 No.7 No.2 No.6 No.8 (Called station)
NEAX2400 IMX Feature Programming Manual Page 618ND-70184 (E), Issue 3 S-7 Station Hunting - Circular Service Conditions (cont’d) 22. The incoming call terminated through FCCS link to the Station Hunt group, which is programmed by the Physical Station Number, is not hunted. 23. When a Physical Station Number and telephone number assigned to a Circular Hunt station are identical, priority is attached to STATION HUNTING - CIRCULAR via FCCS. 24. When using this feature within an FCCS network, when CALL FORWARDING - ALL CALLS [C-5] has been set to a Circular Hunt station, a call directed to the station is forwarded to the designated station. 25. When using this feature within an FCCS network, when a call to a Circular Hunt station is forwarded by CALL FORWARDING - BUSY LINE [C-2] and the forwarded party (also a member of another hunting group) is also busy, the resultant hunt target can be designated from the forwarding side group or the forwarded side group. This can be specified by the ASYDN command. 26. When using this feature within an FCCS network, calling back for CALL BACK [C-1] or CALL HOLD [C-6] is not hunted. 27. When using this feature within an FCCS network, Hot Line station (calling party) cannot be assigned to a Circular Hunt station activated via FCCS link. 28. A Station Hunting - Circular group may accommodate members from four different Fusion Point Codes. 29. This feature can be programmed on a node basis even with the use of telephone numbers. In other words, the feature became available via the data written on the Local Data Memory (LDM), not only on the Data Memory (DM) or the Network Data Memory (NDM). If this is the case, conditions are as follows: a.) The feature is to be programmed by using the telephone number of each station. b.) A Circular Hunt group can contain a maximum of 100 stations. c.) There is no limitation to the number of Circular Hunt groups per node. d.) A station can belong to one hunting group only, it cannot belong to another group including that for STATION HUNTING - TERMINAL [S-9] or UNIFORM CALL DISTRIBUTION (UCD) [U-1]. e.) Any station, if assigned as a Circular hunt group member, can be the pilot station by the telephone number. f.) When all stations to be hunted are busy, the incoming call is forwarded to the Secretarial Station. However, when the station is not assigned or is also busy, busy tone is provided to the caller. g.) Station Hunt groups via DM and groups via LDM cannot coexist in a system. h.) The “feature via LDM” cannot be used via FCCS, even though telephone numbers are used. i.) A Phantom Telephone Number assigned to the telephone number of a Circular Hunt station, can also be a pilot number via the APHNL command setting (see details in Interactions). 30. The Phantom Telephone Number can also be assigned to each telephone number (maximum of 16 Phantom Telephone Numbers per telephone number, telephone numbers + Phantom Telephone Numbers in total = 60,000 or less). The assigned Phantom Telephone Number may or may not be the pilot number by the APHNN command setting (see details in Interactions). 31. When using a Phantom Telephone Number for a Circular Hunt station via the FCCS, consider the following: a.) Whether to use the Phantom Telephone Number to start the station hunt or not can be selected by system data. b.) When the Phantom Telephone Number is assigned to be used: Station hunt starts by dialing either the Circular Hunt station number (telephone number) or its Phantom Telephone Number. Both numbers can be the pilot number. c.) When the Phantom Telephone Number is assigned not to be used: Station hunt starts by dialing the Circular Hunt station number (telephone number) only. The feature is not provided when the Phantom Telephone Number is dialed.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 619 Station Hunting - Circular S-7 Service Conditions (cont’d) 32. The following are the conditions when STATION HUNTING - CIRCULAR is programmed on LDM. a.) When a call is directly placed to a Circular Hunt station, CALL FORWARDING - ALL CALLS [C-5] is normally activated (the call is forwarded to the designated station). b.) When a call to a Circular Hunt Station is forwarded by CALL FORWARDING - BUSY LINE [C-2] and the forwarded party (also a member of another hunting group) is also busy, the resultant hunt target can be designated from the forwarding side group or the forwarded side group. This can be specified by the ASYD command. c.) When the following occurs, a station not directly placed to an incoming call, is skipped from the hunting circulation process: When the station is provided with CALL FORWARDING - ALL CALLS [C-5]. When the station is provided with CALL FORWARDING - BUSY LINE [C-2] and the station is busy. d.) CALL FORWARDING - DON’T ANSWER [C-3] will respond to any call to any Circular Hunt station (after a certain period of no answer, the call is forwarded to the designated station). Interactions 1. Secretaries are not counted as one of the 100 allowed stations per group. 2. The stations in the hunt group must first be programmed in the ASDT command. Stations placed into a Station Hunting-Circular Group must have a corresponding LEN. 3. CALL FORWARDING-ALL CALLS [C-5]: If Station A is assigned to a hunt group, CALL FORWARDING-ALL CALLS [C-5] is activated to Station B: a.) Calls directly placed to Station A will be forwarded to Station B. b.) Calls placed to the Station Hunting-Circular Group will bypass Station A. c.) A call forwarding override call from Station B to Station A will hunt if Station A is busy. 4. CALL FORWARDING-BUSY LINE/DON’T ANSWER [C-2, 3]: If Station A is in a Station Hunting- Circular Group and activates CALL FORWARDING-BUSY LINE/DON’T ANSWER to Station B: a.) Any call to Station A will respond to CALL FORWARDING-DON’T ANSWER [C-3]. Call to Station A terminates at Station B Busy Station Idle Station Ringing StationStation B Secretary Station A Station A, Call Forward-All to Station B, is idle
NEAX2400 IMX Feature Programming Manual Page 620ND-70184 (E), Issue 3 S-7 Station Hunting - Circular Interactions (cont’d) b.) A direct call to Station A will respond to CALL FORWARDING-BUSY LINE [C-2]. c.) A call to the Station Hunting-Circular group will bypass Station A, if that station is both busy and has set CALL FORWARDING-BUSY LINE [C-2]. The next station in the group will ring. d.) A call forwarding-override call from Station B to Station A will hunt if Station A is busy. 5. STATION MESSAGE DETAIL RECORDING [S-10]: The number recorded is the telephone number where the call actually terminates. 6. ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] and CALL WAITING-TERMINATING [C-12] features are superseded by STATION HUNTING-CIRCULAR. 7. A station in a Station Hunting-Circular Group must have a Route Restriction Class that will allow incoming route connections. If the connection is not allowed, a busy tone is returned. 8. When using a Phantom Number for a Circular Hunt station, consider the following: Whether to use the Phantom Number to start the station hunt or not can be selected by the APHN command. When using the Phantom Number, assign “1” in the “PH” parameter. If not, assign “0”. When Phantom Number is assigned to be used (“PH = 1”): Station hunt starts by dialing either the Circular Hunt station number or its Phantom Number. Both numbers can be the pilot number. When Phantom Number is assigned not to be used (“PH = 0”): Station hunt starts by dialing the Circular Hunt station number only. The feature is not provided when the Phantom Number is dialed. 9. This feature is not available for a call in recall state by CALL BACK [C-1] or CALL HOLD [C-6]. 10. When using a Phantom Telephone Number for a Circular Hunt station, consider the following: Whether to use the Phantom Telephone Number (PHTELN) to start the station hunt or not can be selected by the APHNL command. When using the PHTELN, assign “1” in the “PH” parameter. If not, assign “0”. When the Phantom Telephone Number is assigned to be used (when “PH = 1”): Station hunt starts by dialing either the Circular Hunt station number (telephone number) or its Phantom Telephone Number. Both numbers can be the pilot number. When the Phantom Telephone Number is assigned not to be used (when “PH = 0”): Station hunt starts by dialing the Circular Hunt station number (telephone number) only. The feature is not provided when the Phantom Telephone Number is dialed. Call to Station A, rings Station B Busy Station Idle Station Ringing StationStation A, Call Forward-B/DA to Station B, Is busy or idle Station B Secretary Station A Station C
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 621 Station Hunting - Circular S-7 Programming STEP 1:ASHC - Assign the required data for the STATION HUNTING-CIRCULAR Group. TN: Tenant Number STN: Station Number SECRET: Indication of Secretary Station 0/1-/Assignment SECRET STN: Station Number of the Secretary/Station *STN: Station numbers of the stations included in the group. STEP 2:APHN - Assign Phantom Number (PHSTN) to each Circular Hunt Station (as necessary) TN: Tenant Number REAL STN: Station Number of the Circular Hunt station PH: Phantom Number mode 0 = Used individually 1 = Used as the pilot number (for station hunting) CNT (PHSTN): Phantom Station Number Note: * indicates the order of a station in the group. When activating the “Feature via LDM”: STEP 1:ASHCL - Assign each Circular Hunt Group by using the Telephone Numbers. UGN: User Group Number TELN: Telephone Numbers of member stations SECRETARY TELN:Telephone Number of a Secretary Station (If necessary) STEP 2:ASYD - Assign System Data 1, Index 69, b5 (Resultant hunt when the forwarded party is also busy after CALL FORWARDING - Busy Line [C-2]). 0 = Hunt in the forwarding party group 1 = Hunt in the forwarded party group STEP 3:APHNL - Assign Phantom Telephone Number (PHTELN) to each Circular Hunt Group. UGN: User Group Number TELN: Telephone Number of the Circular Hunt station PH: Phantom Number mode 0 = Used Individually 1 = Used as the pilot number (for station hunting) PHTELN: Phantom Telephone Number (Note) Note: Multiple PHTELNs (maximum of 16) can be assigned per TELN. Select whether to use each PHTELN for station hunt or not by the “PH” parameter. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note 1) STEP 1:ASYDN - This data must be assigned to the NCN. System Data 1, Index69, b5: Hunting Group when transferred party is busy (Station Hunting after C.F.- Busy Line): 0 = Hunt in Transferring Party’s Group 1 = Hunt in Transferred Party’s Group
NEAX2400 IMX Feature Programming Manual Page 622ND-70184 (E), Issue 3 S-7 Station Hunting - Circular FCCS Programming (cont’d) STEP 2:ASHCN - This data must be assigned to the NCN. Assign the Circular Hunt Group using Telephone Number. UGN: User Group Number TELN: Telephone Number in the Circular Hunt Group First TELN: First assigned Telephone Number SECRETARY TELN:Secretary Telephone Number STEP 3:APHNN - Assign Phantom Telephone Number (PHTELN) to each Circular Hunt Station UGN: User Group Number TELN: Telephone Number of the Circular Hunt Group PH: Phantom Number mode 0 = Used individually 1 = Used as the pilot number (for station hunting) PHTELN: Phantom Telephone Number (Note 2) Note 1: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN. Note 2: Multiple PHTELNs (maximum of 16) can be assigned per TELN. Select whether to use each PHTELN for station hunt or not by the “PH” parameter.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 623 Station Hunting - Secretarial S-8 S-8 Station Hunting - Secretarial General Description This feature allows calls to a Hunt group to forward to a secretarial station when all the stations in the group are busy. Operating Procedure No manual operation is required. Service Conditions 1. When all stations within a Hunt group are busy, the incoming call is routed to the station programmed as the Secretarial Station. 2. If the Secretarial station is busy, the caller will hear a busy tone. 3. The maximum number of stations per Hunt group is 100. 4. A maximum of 255 Hunt groups can be overflowed to a Secretarial station. 5. There is no limit on the number of Hunt groups per system. 6. If a Hunt station has set CALL FORWARDING-ALL CALLS [C-5] or DO NOT DISTURB [D-21D], calls to the group will bypass the station. 7. Recalls from CALL BACK [C-1] and OUTGOING TRUNK QUEUING [O-2] will not hunt. 8. The terminating sequence of service features to a station is as follows: CALL FORWARDING - ALL CALLS [C-5] CALL FORWARDING - BUSY LINE [C-2] STATION HUNTING [S-7, S-8, S-9] CALL WAITING - ORIGINATING [C-31] CALL WAITING - TERMINATING [C-12] 9. This feature can be set on a node basis even in the use of telephone number. In other words, a Secretarial position can be assigned to a group for STATION HUNTING - TERMINAL [S-9] or STATION HUNTING - CIRCULAR [S-7], that is available on the Local Data Memory (LDM). If this is the case, the conditions are as follows: a.) A Secretarial Station for this feature must be assigned by the telephone number. b.) A Hunt Group (both Terminal or Circular) can have one Secretarial Station only (2 or more cannot be assigned per group). c.) Multiple Hunt Groups can share a common Secretarial Station. d.) A maximum of 4,096 Hunt Groups can have a Secretarial Station respectively per node. 10. The maximum number of Secretarial Stations in the FCCS network is 4,000. 11. Only the telephone number is allowable for the station assignment of this feature when activating via FCCS link. 12. A Hunt Group (Terminal, Circular) may have one Secretarial Station. 13. The Secretarial Station can be shared with the multiple Hunt Groups. 14. A maximum of 4,096 Hunt Groups have a secretarial station. Interactions 1. Secretaries are not counted as one of the 100 allowed stations per group. 2. STATION MESSAGE DETAIL RECORDING [S-10]: The number recorded is the telephone number where the call actually terminates.
NEAX2400 IMX Feature Programming Manual Page 624ND-70184 (E), Issue 3 S-8 Station Hunting - Secretarial Programming See STATION HUNTING-CIRCULAR [S-7] and STATION HUNTING-TERMINAL [S-9]. These two types of station hunting use secretaries. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note) STEP 1:ASYDN - These data must be assigned to the NCN. System Data 1, Index69, b5: Hunting Group when transferred party is busy (Station Hunting after C.F.-Busy Line): 0 = Hunt in Transferring Party’s Group 1 = Hunt in Transferred Party’s Group STEP 2:ASHPN - These data must be assigned to the NCN. Assign the Hunt Group using Telephone Number. UGN: User Group Number 1st TELN: Telephone Number of the pilot station TELN: Telephone Number in Hunting Group SECRETARY TELN:Telephone Number of Secretary Station Note: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 625 Station Hunting - Terminal S-9 S-9 Station Hunting - Terminal General Description This feature enables calls placed to busy stations, other than Pilot stations of a Hunt group, to receive a busy tone rather than proceed through the normal hunting process. However, if the call is placed to the busy Pilot station of a Hunt group, station hunting will proceed as usual. Operating Procedure No manual operation is required. Service Conditions 1. If all lines in a Hunt group are busy, the caller will receive a busy tone. 2. The maximum number of stations per group is 100. 3. If a station within the Hunt group has set CALL FORWARDING ALL CALLS [C-5], the system will bypass that station and continue in hunt order. 4. There is no limit to the number of groups per system. 5. CALL FORWARDING - BUSY LINE [C-2] and ALL CALLS [C-5] are activated first, rather than STATION HUNTING, if the pilot station has this feature set. 6. The terminating sequence of service features to a station is as follows: CALL FORWARDING - ALL CALLS [C-5] CALL FORWARDING - BUSY LINE [C-2] STATION HUNTING [S-7, S-8, S-9] CALL WAITING - ORIGINATING [C-31] CALL WAITING - TERMINATING [C-12] 7. Only calls to the pilot number will cause the hunting sequence to operate. Calls to busy stations, other than the pilot number, will receive a busy tone. 8. If a phantom number is assigned to the pilot number, hunting may or may not occur by the System Data setting, when the phantom number is dialed. 9. Recall from CALL BACK [C-1] and OUTGOING TRUNK QUEUING [O-2] will not hunt. 10. This feature will be activated whenever the pilot number is dialed or terminated under the following conditions: a.) Dialed from a station, b.) Dialed from ATTENDANT CONSOLE [A-3], c.) Dialed from DID [D-8], d.) Dialed from TIE LINE [T-3], e.) Terminated by DIT [D-7], f.) Terminated by HOT LINE [H-1], g.) Terminated by OFF-HOOK ALARM [O-6], h.) Terminated by PRIORITY CALL [P-9]. 11. This feature can be programmed on a node basis even in the use of telephone numbers. In other words, the feature became available via the data written on the Local Data Memory (LDM), not only on the Data Memory (DM) or the Network Data Memory (NDM). If this is the case, the conditions are as follows: a.) The feature is to be programmed by using the telephone number of each station. b.) A hunting group can be configured by a maximum of 100 stations. c.) There is no limitation to the number of Circular Hunt groups per node.
NEAX2400 IMX Feature Programming Manual Page 626ND-70184 (E), Issue 3 S-9 Station Hunting - Terminal Service Conditions (cont’d) d.) A station can belong to one hunting group only; it cannot belong to another group including that for STATION HUNTING - CIRCULAR [S-7] or UNIFORM CALL DISTRIBUTION (UCD) [U-1]. e.) When all stations to be hunted are busy, the incoming call is forwarded finally to the Secretarial Station. However, when the station is not assigned or is also busy, busy tone is provided to the caller. f.) A station, which has already been a member of an existing hunting group by the Physical Station Number (referred to below as the “feature via DM”), can also be a member of the additional hunting group by the telephone number (referred to below as the “feature via LDM”). g.) Station Hunt groups via DM and groups via LDM can not coexist in a system. h.) The “feature via LDM” cannot be used via FCCS, even though telephone numbers are used. i.) A Phantom Telephone Number assigned the telephone number for a pilot station, can also be a pilot number via the APHNL command setting (see Interactions). 12. This feature may be activated via FCCS. 13. The maximum number of Secretarial Stations in the FCCS network is 4,096. 14. When activating this feature via FCCS, the maximum number of stations per group is 100. 15. When activating this feature via FCCS, only the telephone number is allowable for the station assignment of this feature. 16. When activating this feature via FCCS, the station which has already been assigned as the pilot station of a Hunt Group-Terminal, the UCD controlling station, or a station of Circular Hunt Group cannot be assigned to the other Hunt Group-Terminal. 17. When using the FCH card: a.) Stations in four different nodes can be assigned to a Hunt Group. b.) When stations belonging to different nodes are assigned to a Hunt group, the station hunt may not be activated in assigned order if the stations are not assigned in continuous order within a node. First, the call is shifted to the station within the node of the Pilot station even though it is not in consecutive order (in the node, station hunt is activated in assigned order). After all the stations in the node are hunted, the station hunt is shifted to the next assigned station and the stations in the node are hunted in assigned order. The station hunt continues in this way until the idle station is found. See the figure below. Example : Station No. 1 is the pilot station. When the call encounters busy, the call is hunted in order of No. 3, No. 4 (hunted in the node of the pilot station) to No. 2, No. 6, No. 8 (hunted in the node C that accommodates the next station in assigned order) to No. 5, No. 7. Node A Node BNode C Note: Numbers under the stations show the assigned order. No.1 No.3 No.4 No.5 No.7 No.2 No.6 No.8 Pilot Station