NEC Neax 2400 Imx Feature Programming Manual
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NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 677 Serial Call - Loop Release S-64 FCCS Programming No unique programming is required for the FCCS network.
NEAX2400 IMX Feature Programming Manual Page 678ND-70184 (E), Issue 3 S-99 Split Call Forwarding S-99 Split Call Forwarding General Description This feature allows a station to set two different target stations for CALL FORWARDING-ALL CALLS (FORWARD)/BUSY LINE (FORWARD-BY)/DON’T ANSWER (FORWARD-DA), depending on whether the incoming call is from an internal station or an outside party (C.O. TIE, DID, etc.). Operating Procedure 1. Station A sets or is set for CALL FORWARDING-ALL CALLS/BUSY LINE/DON’T ANSWER. Station B is set as the transfer destination for an incoming call from a station. Station C is set as the transfer destination for an incoming call from an outside party. 2. An incoming call from a station terminates to Station A. The call is transferred to Station B. (Note 1) 3. An incoming call from an outside party terminates to Station A. (Note 2) 4. The call is transferred to Station C. (Note 1) Note 1: For the transfer procedure, refer to the Operation Procedure of CALL FORWARDING-ALL CALLS [C-5], CALL FORWARDING-BUSY LINE [C-2], or CALL FORWARDING-DON’T ANSWER [C-3]. Note 2: The call may be transferred to Station B (transfer destination for an incoming call from a station), depending on the route class data [ARTD, CDN 68:SCF] of the trunk involved. To set SPLIT CALL FORWARDING using an access code: To set Call Forwarding from an individual station (Single-line Telephone): 1. Setting Call Forwarding for an incoming call from a station: a.) Lift the handset; receive dial tone. b.) Dial the access code for FORWARD, FORWARD-BY, or FORWARD-DA for an incoming call from a station; receive special dial tone. c.) Dial the number of the desired target station; receive service set tone. d.) Replace the handset. 2. Setting Call Forwarding for an incoming call from an outside party: a.) Lift the handset; receive dial tone. b.) Dial the access code for FORWARD, FORWARD-BY, or FORWARD-DA for an incoming call from an outside party; receive special dial tone. c.) Dial the number of the desired target station; receive service set tone. d.) Replace the handset. To cancel Call Forwarding from an individual station (Single-line Telephone): 1. Cancelling Call Forwarding for an incoming call from a station: a.) Lift the handset; receive dial tone. b.) Dial the cancel code for FORWARD, FORWARD-BY, or FORWARD-DA for an incoming call from a station; receive special set dial tone. c.) Replace the handset. 2. Cancelling Call Forwarding for an incoming call from an outside party: a.) Lift the handset; receive dial tone. b.) Dial the cancel code for FORWARD, FORWARD-BY, or FORWARD-DA for an incoming call from an outside party; receive special set tone. c.) Replace the handset.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 679 Split Call Forwarding S-99 Operating Procedure (cont’d) To set SPLIT CALL FORWARDING using Dterm feature key: To set Call Forwarding from an individual station (Dterm): 1. Setting Call Forwarding for an incoming call from a station: a.) Confirm that the PAGE* (One-touch changeover) lamp is on; if the lamp is off, turn the lamp on by pressing the PAGE key. b.) Lift the handset or press the SPEAKER key; receive dial tone. c.) Press the FORWARD, FORWARD-BY, or FORWARD-DA key; receive special dial tone. d.) Dial the number of the desired target station; receive service set tone. The following is displayed on the LCD, when the destination is a station: When the destination is an ATTENDANT CONSOLE, the D term displays: When the destination is an outside trunk, The D term displays: The FORWARD, FORWARD-BY, or FORWARD-DA lamp turns on. e.) Replace the handset or press the SPEAKER key. *PAGE feature key is a paging button for SPEED DIALING - One-Touch - D term [S-26D], (FKY = 55). 2. To set Call Forwarding for an incoming call from an outside party: a.) Confirm that the PAGE (One-Touch Changeover) lamp is off; if the lamp is on, turn the lamp off by pressing the PAGE key. b.) Lift the handset or press the SPEAKER key; receive dial tone. c.) Press the FORWARD, FORWARD-BY, or FORWARD-DA key; receive special dial tone. d.) Dial the number of the desired target station; receive service set tone. The following is displayed on the LCD when the destination is a station: When the destination is an Attendant Console, the LCD displays: FORWARD SETXXXXX (Time Display) FWD SET OPR (Time Display) FORWARD SET (Time Display) FORWARD SET XXXXX (Time Display) FWD SET OPR (Time Display)
NEAX2400 IMX Feature Programming Manual Page 680ND-70184 (E), Issue 3 S-99 Split Call Forwarding Operating Procedure (cont’d) When the destination is an outside trunk, the Dterm displays: To cancel Call Forwarding from an individual station (Dterm): 1. Cancelling Call Forwarding for an incoming call from a station: a.) Confirm that the PAGE (One-Touch Changeover) lamp is on; if the lamp is off, turn the lamp on by pressing the PAGE key. b.) Lift the handset or press the SPEAKER key; receive service set tone. c.) Press the FORWARD, FORWARD-BY, or FORWARD-DA key; receive service set tone. The LCD displays: The FORWARD, FORWARD-BY, or FORWARD-DA lamp turns off. d.) Replace the handset or press the SPEAKER key. 2. Cancelling Call forwarding for an incoming call from an outside party: a.) Confirm that the PAGE lamp is off; if the lamp is on, turn the lamp off by pressing the PAGE key. b.) Lift the handset or press the SPEAKER key; receive dial tone. c.) Press the FORWARD, FORWARD-BY, or FORWARD-DA key; receive service set tone. The LCD displays: Also, the FORWARD, FORWARD-BY, or FORWARD-DA lamp turns off. d.) Replace the handset or press the SPEAKER key. To monitor the assigned data using the Dterm feature key: 1. To monitor the assigned data for calls from incoming trunks (outside): a.) Confirm that the LED of the PAGE feature key on the D term is not illuminated. (If it is illuminated, press PAGE key to turn it off.) b.) While the D term is in the idle state (on-hook), press the CALL FORWARDING - ALL CALLS/ BUSY LINE or DON’T ANSWER feature key. When the destination is a station, the D term displays: FORWARD SET XXXXX (Time Display) FORWARD CANCEL (Time Display) FORWARD CANCEL (Time Display) FORWARD XXXXX (Time Display)
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 681 Split Call Forwarding S-99 Operating Procedure (cont’d) When the destination is an ATTENDANT CONSOLE, the Dterm displays: When the destination is an outside trunk, the D term displays: 2. To monitor the assigned data for station-to-station calls: a.) Confirm that the PAGE key LED on the D term is illuminated. (If it is not illuminated, press the PAGE key to turn it on.) b.) While the D term is in the idle state (on-hook), press the CALL FORWARDING - ALL CALLS/ BUSY LINE or DON’T ANSWER feature key. When the destination is a station, the D term displays: When the destination is an ATTENDANT CONSOLE, the D term displays: To set Call Forwarding from the Attendant Console: 1. Setting Call Forwarding for an incoming call from a station: a.) Press an idle Loop key and dial the FORWARD, FORWARD-BY, or FORWARD-DA access code for an incoming call from a station; receive special dial tone. b.) Dial the Tenant Number (2 digits) of the originating station, the originating telephone number, and the desired target telephone number, receive service set tone. c.) Press the RELEASE key. 2. Setting Call Forwarding for an incoming call from an outside party: a.) Press an idle Loop key and dial the FORWARD, FORWARD-BY, or FORWARD-DA access code for an incoming call from an outside party; receive special dial tone. b.) Dial the Tenant Number (2 digits) of the originating station, the originating telephone number, and the desired target telephone number; receive service set tone. c.) Press the RELEASE key. To cancel Call Forwarding from the Attendant Console: 1. Cancelling Call Forwarding for an incoming call from a station: a.) Press an idle loop key and dial the cancel code for FORWARD, FORWARD-BY, or FORWARD-DA for an incoming call from a station; receive special dial tone. FWD SET OPR (Time Display) FORWARD XXXXX (Time Display) FORWARD XXXXX (Time Display) FWD SET OPR (Time Display)
NEAX2400 IMX Feature Programming Manual Page 682ND-70184 (E), Issue 3 S-99 Split Call Forwarding Operating Procedure (cont’d) b.) Dial the Tenant Number (2 digits) of the originating station and the originating telephone number. c.) Press the RELEASE key; receive service set tone. 2. Cancelling Call Forwarding for an incoming call from an outside party: a.) Press an idle loop key and dial the FORWARD, FORWARD-BY, or FORWARD-DA access code for an incoming call from an outside party; receive special dial tone. b.) Dial the Tenant Number (2 digits) of the originating station and the originating telephone number; receive service set tone. c.) Press the RELEASE key. Service Conditions 1. The same station can be set as the transfer target station for an incoming call from an outside party and/or from a station. 2. For an incoming call from a trunk, whether Call Forwarding destination for an incoming call from a station or for an incoming call from an outside party is to be used can be designated on each incoming route basis. (According to ARTD command, CDN 68:SCF, data.) 3. When an incoming call from a trunk is handled via the Attendant/station, the destination of Call Forwarding is selected according to the route data of the incoming trunk (as assigned by ARTD command, CDN 68:SCF). 4. This service is invalid on Call Forwarding by the system. (Call Forwarding by the ACFO command.) 5. Multiple Call Forwarding is available for those stations where SPLIT CALL FORWARDING has been set. 6. This service can be set from the Attendant Console. 7. Indication of SPLIT CALL FORWARDING (ALL CALLS/BUSY LINE/DON’T ANSWER) feature can be accomplished only if the Service Feature Restriction Class and access codes are assigned properly. 8. This feature is available for stations where CALL FORWARDING services are available by CLASS OF SERVICE. 9. Multiple Call Forwarding is available for those stations where SPLIT CALL FORWARDING has been set. 10. In the UCD procedure, if SPLIT CALL FORWARDING - ALL CALLS (either for station-to-station or incoming trunk) is set on a station in the group, that station is skipped. Trunk route assigned to ARTD, SCF = 1 Trunk route assigned to ARTD, SCF = 0 Station A Station B Station C Ex. In a case where station A has set Station B as the transfer target station for an incoming call from a station, and has set Station C as the transfer target station from an incoming call from an outside party. When a call from a station terminates to Station A, the call is transferred to Station B. When a call from TRK A terminates to Station A, the call is transferred to Station C. When a call from TRK B terminates to Station A, the call is transferred to Station B.TRK A TRK B
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 683 Split Call Forwarding S-99 Service Conditions (cont’d) 11. If SPLIT CALL FORWARDING is set on a station in the hunting group (STATION HUNTING - CIRCULAR [C-7], - TERMINAL [S-9], that station is skipped in hunting. However, if the station has set SPLIT CALL FORWARDING for station-to-station calls only, the station is hunted for incoming calls from outside. If the station has set SPLIT CALL FORWARDING for outside calls only, the station is hunted for station calls. 12. This service cannot be activated concurrently with CALL FORWARDING - I’M HERE [C-81]. 13. A user (via a station or an attendant console) can assign a maximum of 24-digit forwarding station number including the trunk access code. 14. A D term can display only the first 8 digits of forwarding number on the LCD, even though 24-digit number is assigned. Programming STEP 1:ASYD - System 1, Index 79, Bit 2. (1), Split Call Forwarding Service In Service. STEP 2:ANPD - Assign the minimum necessary number of digits for the first number of the access code for Split Call Forwarding. STEP 3:ASPA - Assign the access code for Split Call Forwarding-All Calls. CI = N, SRV=SSC (Service Code), SID=8: Call Forwarding-All Calls (for C.O./TIE): Entry. CI = N, SRV=SSC (Service Code), SID=9: Call Forwarding-All Calls (for C.O./TIE): Cancel. CI = N, SRV=SSC (Service Code), SID=10: Call Forwarding-Busy Line (for C.O./TIE): Entry. CI = N, SRV=SSC (Service Code), SID=11: Call Forwarding-Busy Line (for C.O./TIE): Cancel. CI = N, SRV=SSC (Service Code), SID=12: Call Forwarding-Don’t Answer (for C.O./TIE): Entry. C I= N, SRV=SSC (Service Code), SID=13: Call Forwarding-Don’t Answer (for C.O./TIE): Cancel. CI = N, SRV=SSCA (Service Code Appendix), SIDA=86: Call Forwarding-All Calls (for Station): Entry. CI = N, SRV=SSCA (Service Code Appendix), SIDA=87: Call Forwarding-Busy Line (for Station): Entry. CI = N, SRV=SSCA (Service Code Appendix), SIDA=88: Call Forwarding-Don’t Answer (for Station): Entry. CI = N, SRV=SSCA (Service Code Appendix), SIDA=89: Call Forwarding-All Calls (for Station): Cancel. CI = N, SRV=SSCA (Service Code Appendix), SIDA=90: Call Forwarding-Busy Line (for Station): Cancel. CI = N, SRV=SSCA (Service Code Appendix), SIDA=91: Call Forwarding-Don’t Answer (for Station): Cancel. STEP 4:AKYD - Assign the following data to the feature keys of the D term when this service is provided from a Dterm: Type:Function:CALL FORWARDING-BUSY LINE [1] Type:Function:CALL FORWARDING-ALL CALLS [2] Type:Function:CALL FORWARD-DON’T ANSWER [22] Type:Function:PAGE [55] STEP 5:ADSL - Assign the following soft keys: SN=1, FKY=1: Call Forwarding - Busy Line (FDB) SN=1, FKY=2: Call Forwarding - All Calls (FDA) SN=1, FKY=22: Call Forwarding - Don’t Answer (FDN)
NEAX2400 IMX Feature Programming Manual Page 684ND-70184 (E), Issue 3 S-99 Split Call Forwarding Programming (cont’d) SN=1, FKY=55: Call Forwarding - One - Touch Changeover (PAGE) This command is used for assigning a function to each soft key. STEP 6:ASFC - Allows Call Forwarding-All Calls (SFI = 7), Call Forwarding-Busy Line (SFI = 9), or Call Forwarding-Don’t Answer (SFI = 8) to the SFC of the Station. STEP 7:ARTD - Assign route data to the route of the trunks which validates C.F.-All Calls, C.F.-Busy Line or C.F.-Don’t Answer for an incoming call from an outside party. CDN 68:SCF = 1) STEP 8:ACFS - This feature can be set by this command. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note) STEP 1:ARTDN - Assign route data to the route of the trunks which validates Call Forwarding - All Calls, Call Forwarding - Busy Line or Call Forwarding - Don’t Answer for an incoming call from an outside party. CDN 68:SCF = 1) Note: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 685 Slumber Time - Do Not Disturb S-106 S-106 Slumber Time - Do Not Disturb General Description This service allows a slumber time for up to four times per day on a Station group basis. During the slumber time, all stations in the group concerned are placed into Do Not Disturb mode, and incoming calls (Station/DID/DIT) will be routed to the Attendant or an announcement machine. Operating Procedure No manual operation is required. Service Conditions 1. The stations for which this feature is set are determined by the telephone number of the group preassigned by the MAINTENANCE ADMINISTRATION TERMINAL (MAT) and Slumber Time data, not by the Service Restriction Class. 2. This feature cannot be set for data terminals. 3. This feature cannot be set for Night stations. (NIGHT CONNECTION [N-1] [N-2] take precedence over SLUMBER TIME - DO NOT DISTURB.) 4. There can be up to seven Slumber Time Groups per system. There is no limitation to the number of stations that can be assigned to one group. 5. A maximum of four Slumber Time assignments can be made for one Slumber Time Group. When setting more than one assignment, assure that the Times do not overlap each other. Also, a transfer destination can be assigned on each Slumber Time Data basis. 6. A station cannot be assigned to more than one Slumber Time Group. 7. A Night Transfer Station cannot be assigned to a Slumber Time Group. 8. During Slumber Time, incoming calls (station/DID/DIT) are routed to an Attendant Console or announcement machine. When an Attendant Console is designated as the transfer destination, the transfer call is terminated to the ICPT key on the Attendant Console. When an announcement machine is designated as the transfer destination but is not assigned in data by AAED command, the caller receives a busy tone (BT). 9. An announcement machine with one channel can be connected to each station group. When connecting several station groups to an announcement machine, all groups must be assigned to the same single route and trunk. 10. A station in Slumber Time mode can place an outgoing call. 11. Call transfer to a station in Slumber time mode after holding the call by CONSULTATION HOLD [C-17] is possible only when an Attendant Console is designated as the transfer destination. (The call is transferred to the Attendant Console.) If the announcement machine is designated as the transfer destination, the transfer call is routed to reorder tone (ROT) connection. 12. The caller is not always connected to the announcement from its beginning. 13. Call origination is available during Slumber Time. 14. Station group or time is changed, assigned, or cancelled by MAT command. 15. There is no external indication showing Slumber Time set. 16. Any of the following services take precedence over the Slumber Time service: CALL FORWARDING-ALL CALLS [C-5] CALL FORWARDING-BUSY LINE [C-2]
NEAX2400 IMX Feature Programming Manual Page 686ND-70184 (E), Issue 3 S-106 Slumber Time - Do Not Disturb Service Conditions (cont’d) STATION HUNTING [S-7, 9] UNIFORM CALL DISTRIBUTION [U-1] 17. CALL BACK [C-1] and CALL WAITING-ORIGINATING [C-31] can be set from a Slumber Time station. 18. Each of the following services is restricted to a Slumber Time station: CALL WAITING-ORIGINATING [C-31] CALL BACK [C-1] EXECUTIVE RIGHT-OF-WAY [E-1] 19. Each of the following terminals can access to a Slumber Time station during a Slumber Time. (Slumber Time Override Service): Attendant Console Station having the SFC that allows Slumber Time Override (ASFC SFI = 107) Trunk in the trunk route assigned to ARTD SLOV = 1 20. DAT card is used as the announcement machine. 21. For the FCCS network, by assigning the Physical Station Number in System Data, this feature is available for both the Physical Number and the telephone number. 22. To provide this service in the FCCS network, all the nodes in the network must be assigned the same group number. Programming STEP 1:ARTD - Assign the route class data route number of the announcement trunk. (Note) STEP 2:AT R K - Assign the trunk data of the announcement machine. (Note) STEP 3:MBTK - Cancel the make-busy of the announcement trunk assigned by ATRK. (Note) STEP 4:AAED - Assign the data of the announcement machine as shown below: (Note) EQP = 36: Announcement machine for Slumber Time Group 1 37: Announcement machine for Slumber Time Group 2 38: Announcement machine for Slumber Time Group 3 39: Announcement machine for Slumber Time Group 4 40: Announcement machine for Slumber Time Group 5 41: Announcement machine for Slumber Time Group 6 42: Announcement machine for Slumber Time Group 7 C = [x] R = [x] A = [x] M = 1: Multiple Connection RT = [x] When using a 1-channel announcement machine by more than one Slumber TK = [x] Time Group, assign the same data. C = Connection time: Disconnected in 30 second/connected until caller releases the station (= 0/ 1) R = RBT TRANSMISSION: RBT transmission/No RBT transmission (= 0/1) A = Call is answered directly/call is extended to an answering device. Note: The data is to be assigned only when announcement machine is designated as the transfer destination. STEP 5:ASLU1 - Assign Slumber Time Group and Slumber Time Data. Assignment of Slumber Time Group