NEC Neax 2400 Imx Feature Programming Manual
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NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 127 Call Forwarding - Don’t Answer - DtermC-3D Interactions (cont’d) 6. When CALL FORWARDING-DON’T ANSWER-Dterm is set from Station A to Station B, Station A is idle, Station B is busy, and Station A will ring. The timer setting in System Data 1, Index 145 is ignored. 7. When a call is call forwarded, the destination station is recorded for STATION MESSAGE DETAIL RECORDING [S-10]. 8. STATION-TO-STATION CALLING [S-11] must first be provided. Programming STEP 1:ASYD - System Data 1, Index 5, Bit 0. Access codes for CALL FORWARDING-BUSY LINE [C-2] and CALL FORWARDING - DON’T ANSWER- Dterm are same or separate? 0/1: Same/Separate. System Data 1, Index 69, Bits 1 and 2 use a short tone to alert the person receiving the call that this is a CALL FORWARDING-DON’T ANSWER-D term call? 0/1: No/Yes. System Data 1, Index 139. Assign the No Answer timer for station-to-station, DID and TIE Line calls. For 30 seconds, assign 00H, (RAM data is 3FH). System Data 1, Index 141. Assign the No Answer time for incoming calls via the Attendant Console. It will then be forwarded to the next station according to System Data 1, Index 145 timer. For 10 seconds, assign 00H. (RAM data is 3FH). System Data 1, Index 145. Assign the time an incoming call via the Attendant Console will ring at the CALL FORWARD-DON’T ANSWER-D term station before recalling to the Attendant Console. For 30 seconds, assign 00H. [RAM data is 9FH.] Index 145 must be longer than Index 141. System Data 2, Index 6, Bit 0. Enable CALL FORWARDING-DON’T ANSWER-D term on a per- tenant basis. System Data 2, Index 6, Bit 7. Enable CALL FORWARDING-DON’T ANSWER-D term via the Attendant Console. STEP 2:ANPD - Reserve a number level for service feature access and cancel. Assign for Normal (N), Hooking (H) and Busy (B). Assign NND in accordance with a predetermined numbering plan. STEP 3:ASPA - Assign an access code to CALL FORWARDING - DON’T ANSWER - D term for entry, SID= 12, and to CALL FORWARDING - DON’T ANSWER - Dterm for cancel, SID = 13. Assign Connection Status Index (CI) for Normal (N) service. STEP 4:ASFC - Assign the stations a Service Feature Class that allows SFI = 8 to allow CALL FORWARDING-DON’T ANSWER-D term. STEP 5:ADSL - Assign SN=1 (Originating; DT Connection) and FKY=22 (Call Forwarding Don’t Answer; FDN). This command is used for assigning the function to each soft key. STEP 6:AKYD - For D term sets, CALL FORWARDING - DON’T ANSWER -Dterm may be assigned to a programmable line/feature key. Assign Type:Function:CALL FORWARD-DON’T ANSWER [22]. STEP 7:AT N R - Allow tenant-to-tenant connection for Inter and Intra-tenant connections. Assign Tenant Restriction Index (TRI) = 1. For this service feature to be set by the Attendant Console, assign TRI = 3 for Inter and Intra-Tenant connection via the Attendant Console. Also assign TRI = 0, station-to- station calling. STEP 8:ACFO - For tenant-wide CALL FORWARDING-DON’T ANSWER-D term, assign CF = 2 for a destination (CFI) of either the Attendant Console or a station.
NEAX2400 IMX Feature Programming Manual Page 128ND-70184 (E), Issue 3 C-3D Call Forwarding - Don’t Answer - Dterm FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note 1) STEP 1:ASYDL - This data must be assigned to the node set Call Forwarding service. System Data 1, Index640: Assign the Fusion Point Code (FPC) of the node providing the attendant console. Note 1: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN. Note 2: The data of the ASFC command is assigned to the node set Call Forwarding service.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 129 Call Forwarding - All Calls C-5 C-5 Call Forwarding - All Calls General Description This feature permits all calls destined for a particular station to be routed to another station (or to the Attendant) regardless of the busy or idle status of the called station. Activation and cancellation may be accomplished by either the individual user or the Attendant. Operating Procedure To activate CALL FORWARDING - ALL CALLS from an individual station: 1. Lift the handset; receive dial tone. 2. Dial the CALL FORWARDING - ALL CALLS access code; receive special dial tone. 3. Dial the desired target telephone number; receive service set tone. To cancel CALL FORWARDING - ALL CALLS from an individual station: 1. Lift the handset; receive dial tone. 2. Dial the CALL FORWARDING - ALL CALLS cancel code; receive service set tone. To activate CALL FORWARDING - ALL CALLS from the ATTENDANT CONSOLE [A-3]: 1. Press an idle LOOP key. 2. Dial the CALL FORWARDING - ALL CALLS access code; receive special dial tone. 3. Dial the TENANT [T-12] number (2/3 digits). 4. Dial the originating telephone number. 5. Dial the desired target telephone number; receive service set tone. To cancel CALL FORWARDING - ALL CALLS from the ATTENDANT CONSOLE [A-3]: 1. Press an idle LOOP key. 2. Dial the specific CALL FORWARDING - ALL CALLS cancellation code; receive special dial tone. 3. Dial the TENANT [T-12] number (3 digits). 4. Dial the originating telephone number; receive service set tone. Service Conditions 1. Stations with this feature set may originate any calls and access the CALL FORWARDING - ALL CALLS cancellation code. 2. There is no limitation to the number of stations that can set CALL FORWARDING - ALL CALLS simultaneously. 3. Stations may be assigned this feature via CLASS OF SERVICE - INDIVIDUAL [C-15] programming in System Data. 4. When a call is forwarded to another station, one burst of ringing signal will be sent to the station to indicate that it is Call Forwarded. 5. Stations activating CALL FORWARDING - ALL CALLS may be restricted from placing any calls, except to the Attendant. (This is an optionally programmable feature). 6. When the operator answers a forwarded call, System Data programming can provide a called telephone number display on the ATTENDANT CONSOLE [A-3]. 7. CALL FORWARDING - ALL CALLS data remains in the data memory, even if the system is reinitialized or in the event of a power failure.
NEAX2400 IMX Feature Programming Manual Page 130ND-70184 (E), Issue 3 C-5 Call Forwarding - All Calls Service Conditions (cont’d) 8. If the stations own telephone number is set for CALL FORWARDING - ALL CALLS, this feature is changed to CALLING PARTY RECOGNITION SERVICE (CALL FORWARDING - ALL CALLS) [C-103]. 9. When the user setting CALL FORWARDING - ALL CALLS goes off-hook, special dial tone can be provided instead of dial tone. (Activation of this service is determined by system data.) 10. The OAI monitor number and the ACD pilot number cannot be assigned as the Call Forwarding target telephone number except when called from a station or Tie Line trunk. 11. When a destination of CALL FORWARDING-ALL CALLS has already been assigned, even if the feature is restricted by the new office data or changing of Day/Night mode, the assigned data can still be used or cancelled. 12. A telephone number must be set to the call forwarding destination. 13. This feature is not available for stations having a telephone number of seven digits or more. 14. A call can be forwarded to an Attendant Console in the remote node via FCCS link. 15. When a call is forwarded through FCCS link, the numbering plans of the originally called station and the forwarded Attendant Console must be the same. Interactions 1. Users are unaccustomed to hearing ringback tone when responding to their own station’s ring. Inform users when providing ringback tone with CALL FORWARDING-ALL CALLS in System Data 1, Index 69, Bit 1. 2. Call Forwarding can only be activated from an idle station. 3. When CALL WAITING [C-12, 31], ATTENDANT CAMP-ON [A-1], and CALL BACK [C-1]are directed toward Station A, with CALL FORWARDING set to Station B, Station B will receive Call Waiting Tone. 4. When a station in a STATION HUNTING [S-7, 8, 9] Group initiates CALL FORWARDING-ALL CALLS, calls normally destined for this station will not be received. The Hunt Group operates as if the station were busy. 5. A non-controlling UCD station is allowed to activate CALL FORWARDING-ALL CALLS. With this station call forwarded, only calls that are directly dialed to this station are call forwarded. The member station is removed from the UCD group under the conditions of this call forwarding feature. 6. If an Attendant attempts BUSY VERIFICATION [B-3] to Station A, which has CALL FORWARDING- ALL CALLS set to Station B, BUSY VERIFICATION [B-3] proceeds as if the Attendant had attempted to Verify Station B. If Station A has set CALL FORWARDING-ALL CALLS to the Attendant Console, BUSY VERIFICATION [B-3] is allowed at Station A if Station A were busy. TKNode ANode B FCCS LinkStation A has been set Call Forwarding service to Attendant Console B Attendant Console B
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 131 Call Forwarding - All Calls C-5 Interactions (cont’d) 7. When CALL FORWARDING-ALL CALLS is in effect, the activating station may be used to originate calls. See System Data 2, Index 6, Bit 4. 8. When a station is call forwarded, the destination station is recorded for STATION MESSAGE DETAIL RECORDING [S-10]. 9. CALL FORWARDING-ALL CALLS can be overridden, allowing Station B to initiate or transfer calls back to Station A. 10. STATION-TO-STATION CALLING [S-11] must first be provided. Programming STEP 1:ASYD - System Data 1, Index 4, Bit 6. One burst of ringing at the forwarding station when CALL FORWARDING-ALL CALLS is in service? 01: No/Yes. System Data 1, Index 248, Bit 7. Dial tone to be sent out when a station on which CALL FORWARDING-ALL CALLS is set, goes off-hook to place an outgoing call 0/1: Dial Tone/Special Dial Tone. System Data 1, Index 69, Bit 1 (Bit 2 - Call Forward Recall Tone). A burst of ringback tone to alert the person receiving a call that this is a CALL FORWARDING-ALL CALLS call. In service? 0/1: No/ Yes. Normally assigned as data “0”. System Data 2, Index 6, Bit 4. Enable station set for CALL FORWARDING-ALL CALLS be allowed to use phones normally. If data “0” is assigned, the station will only be able to call the Attendant Console. Assign on a per-tenant basis. STEP 2:ANPD - Reserve a number level for feature access and cancel. Assign Connection Index, (CI) = N, H, B; Normal, Hooking, and Busy (applicable to any feature assigned to this level). Assign NND in accordance with a predetermined numbering plan. STEP 3:ASPA - Assign an access code to CALL FORWARDING-ALL CALLS entry SID = 8, and to CALL FORWARDING-ALL CALLS cancel SID = 9. Assign CI for Normal (N) service. STEP 4:ASFC - Assign a Service Feature Class that allows SFI = 7 to stations that will activate CALL FORWARDING - ALL CALLS. STEP 5:AKYD - For D term sets, CALL FORWARDING-ALL CALLS may be assigned to a programmable line/feature key. Assign Type:Function:CALL FORWARDING-ALL CALLS [2]. STEP 6:AT N R - Allow tenant-to-tenant connection for Inter and Intra-tenant connections. Assign Tenant Restriction Index (TRI) = 1. For this feature to be set by the Attendant Console, assign Inter an Intra- Tenant connection TRI = 3, via the attendant Console. Also allow TRI = 0, station-to-station calling. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note 1) STEP 1:ASYDL - This data must be assigned to the node set Call Forwarding service. System Data 1, Index640: Assign the FPC of the node providing the attendant console. Note 1: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN. Note 2: The data of the ASFC command is assigned to the node set Call Forwarding service.
NEAX2400 IMX Feature Programming Manual Page 132ND-70184 (E), Issue 3 C-5D Call Forwarding - All Calls - Dterm C-5D Call Forwarding - All Calls - Dterm General Description This feature permits all calls destined for a particular station to be routed to another station, or to the Attendant, regardless of the busy or idle status of the called station. Activation and cancellation may be accomplished by the user or the Attendant. CALL FORWARDING - ALL CALLS - D term may be set or cancelled by the user for all multi-line appearances on the Dterm. Additionally, a single user may set CALL FORWARDING - ALL CALLS - Dterm to all sub-lines on the Dterm. Operating Procedure To set CALL FORWARDING - ALL CALLS from MY Line: 1. Lift the handset or press the SPEAKER key; receive dial tone. 2. Press the CALL FORWARDING - ALL CALLS feature key; receive special dial tone. 3. Dial the desired target telephone number; receive service set tone. The LED will light. The LCD displays: Target Station 4. Replace the handset or press the SPEAKER key. To monitor CALL FORWARDING - ALL CALLS from MY Line: 1. Press the CALL FORWARDING - ALL CALLS feature key. The LCD displays: Target Station OR Operator To cancel CALL FORWARDING - ALL CALLS from MY Line: 1. Lift the handset or press the SPEAKER key; receive dial tone. 2. Press the CALL FORWARDING - ALL CALLS feature key; receive service set tone. The LED of the associated feature key will go out. The LCD displays: 3. Replace the handset or press the SPEAKER key. To set CALL FORWARDING - ALL CALLS for a multi-line appearance other than the MY Line: 1. Lift the handset or press the SPEAKER key. 2. Press the multi-line appearance; receive dial tone. Then press CALL FORWARDING - ALL CALLS feature key; receive special dial tone.FORWARD SET XXXX (Time Display) FORWARD XXXX (Time Display) FWD SET (Time Display) FORWARD CANCEL (Time Display)
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 133 Call Forwarding - All Calls - DtermC-5D Operating Procedure (cont’d) 3. Dial the desired target telephone number; receive service set tone. The LED of the associated feature key does not light at the station setting the service. If the multi-line appearance is another Dterms MY Line, that stations feature key LED will light. The setting stations LCD displays: Target Station 4. Replace the handset or press the SPEAKER key. 5. If the target station is the operator, the LCD displays: To monitor CALL FORWARDING - ALL CALLS for a multi-line appearance other than the MY Line: 1. Press the multi-line appearance. Then press the CALL FORWARDING - ALL CALLS feature key. The LCD displays: Target Station To cancel CALL FORWARDING - ALL CALLS for a multi-line appearance other than the MY Line: 1. Lift the handset or press the SPEAKER key; receive dial tone. 2. Press the multi-line appearance; receive dial tone. Press the CALL FORWARDING - ALL CALLS feature key; receive service set tone. The LCD displays: The associated LED that is lit at another station goes out. 3. Replace the handset or press the SPEAKER key. Service Conditions 1. Stations with this feature set may originate any calls and access the CALL FORWARDING - ALL CALLS - Dterm cancellation code. 2. All stations may simultaneously activate CALL FORWARDING - ALL CALLS - D term. 3. Stations may be assigned this feature via CLASS OF SERVICE - INDIVIDUAL [C-15] programming in System Data. 4. If Station A sets Call Forwarding to Station B, and Station B is set for Call Forwarding to Station C, calls to Station A will be forwarded to Station B but will not be routed to Station C, unless MULTIPLE CALL FORWARDING - ALL CALLS [M-44] has been set in System Data. 5. CALL FORWARDING - ALL CALLS - D term can only be set from the MY Line or sub-line. 6. CALL FORWARDING - ALL CALLS - D term may also be accessed via the dial pad or SPEED CALLING-ONE TOUCH [S-26D]. If this feature is accessed via the dial pad, it must also be cancelled via the dial pad.FORWARD SET XXXX (Time Display) FWD SET OPR (Time Display) FORWARDXXXX (Time Display) FORWARD CANCEL (Time Display)
NEAX2400 IMX Feature Programming Manual Page 134ND-70184 (E), Issue 3 C-5D Call Forwarding - All Calls - Dterm Service Conditions (cont’d) 7. A user may set CALL FORWARDING - ALL CALLS - Dterm for a multi-line appearance based on the CLASS OF SERVICE - INDIVIDUAL [C-15] assigned to the station setting the service. The figure below is a simplified key sheet assignment for stations 200 & 201. The CLASS OF SERVICE - INDIVIDUAL [C-15] for station 200 is allowed CALL FORWARDING - ALL CALLS - D term, but the CLASS OF SERVICE - INDIVIDUAL [C-15] for station 201 is not. Station 200 is able to set CALL FORWARDING - ALL CALLS - D term for station 201. The associated feature button LED on station 201 will illuminate. Note: FORWARD key is same as the CALL FORWARDING - ALL CALLS feature key. 8. This feature is applicable to CALL FORWARDING - ALL CALLS - OUTSIDE [C-28] and CALL FORWARDING and MULTIPLE CALL FORWARDING - ALL CALLS - CCIS [C-45] [M-40]. 9. The display of an intermediate station on a D terms LCD panel may be allowed or denied according to System Data. This assignment is done on a system basis. The LCD displays: Intermediate Station Calling/Called Party Note: When the telephone number of the intermediate or calling/called station exceeds 8 digits, the last 8 digits are displayed. However, a maximum of 16 digits calling/called telephone number can be displayed on the middle line of LCD depending on the System Data. 10. When the user setting CALL FORWARDING - ALL CALLS goes off-hook, the special dial tone can be provided instead of dial tone. (Activation of this service is determined in the System Data.) 11. The OAI monitor number and the ACD pilot number cannot be assigned as the Call Forwarding target telephone number except when called from a station or Tie Line trunk. 12. When a destination of CALL FORWARDING - ALL CALLS - D term has already been assigned, even if the feature is restricted by the new office data or by changing of the DAY/NIGHT mode, the assigned data can still be used or cancelled. 13. A telephone number must be set to the call forwarding destination. 14. This feature is not available for stations having a telephone number of seven digits or more. MY LINE MULTI-LINE MY LINE MULTI-LINE Station 200 Station 201 FORWARD FORWARD 201 200 200 201 CF ALL XXXXXXXX (Time Display)
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 135 Call Forwarding - All Calls - DtermC-5D Service Conditions (cont’d) 15. A call can be forwarded to an Attendant Console in the remote node via FCCS link. 16. When a call is forwarded through FCCS link, the numbering plans of the originally called station and the forwarded Attendant Console must be the same. Interactions 1. Users are unaccustomed to hearing ringback tone when responding to their own station’s ring. Inform users when providing ringback tone with CALL FORWARDING-ALL CALLS in System Data 1, Index 69, Bit 1. 2. Call Forwarding can only be activated from an idle station. 3. When CALL WAITING [C-12, 31], ATTENDANT CAMP-ON [A-1], and CALL BACK [C-1] are directed toward Station A, with CALL FORWARDING set to Station B, Station B will receive Call Waiting Tone. 4. When a station in a STATION HUNTING [S-7, 8, 9] Group initiates CALL FORWARDING-ALL CALLS, calls normally destined for this station will not be received. The Hunt Group operates as if the station were busy. 5. A non-controlling UCD station is allowed to activate CALL FORWARDING [C-5]. With this station call forwarded, only calls that are directly dialed to this station are call forwarded. The member station is removed from the UCD group under the conditions of this call forwarding feature. 6. If an Attendant attempts BUSY VERIFICATION [B-3] to Station A, which has CALL FORWARDING- ALL CALLS set to Station B, BUSY VERIFICATION [B-3] proceeds as if the Attendant had attempted to Verify Station B. If Station A has set CALL FORWARDING-ALL CALLS to the Attendant Console, BUSY VERIFICATION [B-3] is allowed at Station A if Station A is busy. 7. When CALL FORWARDING-ALL CALLS is in effect, the call forwarded station may be used to originate calls. See System Data 2, Index 6 Bit 4. 8. When a station is call forwarded, the destination station is recorded for STATION MESSAGE DETAIL RECORDING [S-10]. 9. CALL FORWARDING-ALL CALLS can be overridden, allowing Station B to initiate or transfer calls back to Station A. 10. STATION-TO-STATION CALLING [S-11] must first be provided. Programming STEP 1:ASYD - System Data 1, Index 4, Bit 6. One burst of ringing at the forwarding station when CALL FORWARDING-ALL CALLS-Dterm is in service? 01: No/Yes. TKNode ANode B FCCS LinkStation A has been set Call Forwarding service to Attendant Console B Attendant Console B
NEAX2400 IMX Feature Programming Manual Page 136ND-70184 (E), Issue 3 C-5D Call Forwarding - All Calls - Dterm Programming (cont’d) System Data 1, Index 69, Bit 1 (Bit 2 - Burst of Tone for Recall). A burst of ringback tone to alert the person receiving a CALL FORWARDING - ALL CALLS - Dterm call. In service? 0/1: No/Yes. Normally assigned as data “0”. System Data 2, Index 6, Bit 4. Enables station set for CALL FORWARDING-ALL CALLS-D term to be allowed to use phones normally. If data “0” is assigned, the station will only be able to call the Attendant Console. Assign on a per-tenant basis. STEP 2:ANPD - Reserve a number level for feature access and cancel. Assign for Normal (N), Hooking (H), and Busy (B). Assign NND in accordance with a predetermined numbering plan. STEP 3:ASPA - Assign an access code to CALL FORWARDING-ALL CALLS-D term entry SID = 8, and to CALL FORWARDING-ALL CALLS-Dterm cancel SID = 9. Assign Connection Status Index (CI) for Normal (N) service. STEP 4:ASFC - Assign a Service Feature Class that allows SFI = 7 to stations that will activate CALL FORWARDING - ALL CALLS-D term. STEP 5:AKYD - For D term sets, CALL FORWARDING-ALL CALLS-Dterm may be assigned to a programmable line/feature key. Assign Type:Function:CALL FORWARDING-ALL CALLS [2]. STEP 6:ADSL - Assign SN=1 (Originating) and FKY=2 (Call Forwarding All Calls; FDA). This command is required only for assigning the function to each soft key. STEP 7:AT N R - Allow tenant-to-tenant connection for Inter and Intra-tenant connections. Assign Tenant Restriction Index (TRI) = 1. For this service feature to be set by the Attendant Console, assign Inter an Intra-Tenant connection TRI = 3, via the Attendant Console. Also allow TRI = 0, station-to-station calling. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note 1) STEP 1:ASYDL - This data must be assigned to the node set Call Forwarding service. System Data 1, Index640: Assign the Fusion Point Code (FPC) of the node providing the attendant console. Note 1: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN. Note 2: The data of the ASFC command is assigned to the node set Call Forwarding service.