NEC Neax 2400 Imx Feature Programming Manual
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NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 767 Attendant-Controlled Conference - CCIS A-46 Interactions (cont’d) 2. NEC provides a PA-16LCBE circuit card that provides momentary-open for all 16 circuits. This is required to provide a release signal when line circuits are connected to external equipment such as conference and page units. This keeps reorder tone from being sent to the Conference Unit. 3. The last port of a PA-16LCBJ/PA-16LCBL provides battery reversal upon release. Therefore, when a station disconnects, reorder tone is not returned to the external Conference Unit. Programming STEP 1:ASDT - Assign Tenant No. Station No., LENs, and the Telephone Equipment Class (TEC) to the station connected to the Conference Unit. Also, assign the Service Feature Class and Route Restriction Class (RSC) to the telephone. The RSC should allow connections to the incoming and outgoing routes that will be connected to a conference. TN: Tenant Number STN: Station Number LENS: Line Equipment Number (6 digits) TEC: Telephone Class (1-31) 1: DP (10pps) 2: PB 3: DP/PB 11: VMM 12: D term 13: Data Terminal via D term 14: Hotline 15: CAS Line 16: Data Terminal via Data Module 18: Virtual Circuit 19: TMM 20: PSM 23: ISDN Terminal 27: Eight Conference Equipment RSC: Route Restriction Class (0-15) For assignment of RSC, ARSC command. SFC: Service Feature Class (0-15) For assignment of SFC, ASFC command. STEP 2:ASHP - Assign a Pilot hunting group using the last circuit of eight PA-16LC line circuits or eight circuits on one PA-16LCBE circuit card. These ports are connected to an external Conference Unit, MMCB Model 37008.
NEAX2400 IMX Feature Programming Manual Page 768ND-70184 (E), Issue 3 A-71 Automatic Recall - CCIS A-71 Automatic Recall - CCIS General Description This service feature works as a time reminder. When an attendant-handled call through CCIS remains on hold, camped-on or ringing unanswered for a fixed interval, the attendant is automatically alerted. Operating Procedure No manual operation is required. Service Conditions 1. AUTOMATIC RECALL timing is preset in System Data at 30 seconds. See the VARIABLE TIMING PARAMETER [V-1] for other selectable timing choices. 2. If the attendant re-enters a held or camped-on trunk, timing is reset when the trunk is returned to the previous condition. 3. In addition to the standard visual indication for incoming calls, the ATTENDANT CONSOLE [A-3] buzzer will sound to signal RECALL, provided no calls are being processed. 4. This feature is denied on INCOMING CENTRAL OFFICE CALL TO TIE-LINE CONNECTION [I-3], except in the following conditions: 5. When the incoming signaling is a loop-start. 6. When ATTENDANT LOOP RELEASE [A-6] is activated. 7. When an Attendant answers AUTOMATIC RECALL - CCIS [A-71], the dialed number of the calling station/trunk number can be displayed (as programmed in System Data). 8. The indication on the Attendant Console follows DIGITAL DISPLAY-STATION [D-5]. When the dialed number is displayed, the display is as follows: a.) Tenant Number: Blank Space b.) Trunk Route Restriction Class: Blank Space c.) Telephone Number: Dialed Number (Last Digits). 9. AUTOMATIC RECALL - CCIS will appear on the attendant’s HOLD key. Interactions 1. This feature is available on calls extended to a branch PBX via a CENTRALIZED ATTENDANT SERVICE (CAS) [C-20] position. 2. System Data 2, Index 6, Bit 7. On a per-tenant basis, allow this Bit for CALL FORWARDING-DON’T ANSWER [C-47] via the Attendant Console. During this operation, the call will ring at the called station for the time interval set in System Data 1, Index 141. The call is then forwarded and rings at the forwarded station for the time interval set in Index 145. If the call is still not answered, it will be recalled to the Attendant Console via AUTOMATIC RECALL [A-8]. 3. System Data 1, Index 70, Bit 0 (Called Number Display). This Bit does not affect the display on the Attendant Console for recalled calls. It is used for DID’s that have call forwarded to the Attendant, or should the Attendant re-enter the loop on an extended call before AUTOMATIC RECALL [A-8] has taken place. 4. When a trunk call recalls back to the Attendant Console, the destination telephone number will display and the Source (SRC) LED will be lit. By pressing the SRC key, the display will change to the originating route and trunk number. By pressing the Destination (DEST) key, the display will change to the destination station.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 769 Automatic Recall - CCIS A-71 Interactions (cont’d) 5. The station will continue to ring, even as the call recalls to the Attendant Console. When conference is allowed and a conference card is programmed and installed, if the station should answer at the same time the Attendant answers the recalling call, a three-way conversation will then take place. The Attendant can press the SRC, DEST, or TALK keys to achieve the desired conversation, or press the RELEASE key to get out of the conversation. 6. Station calls extended by the Attendant to another station within the same system (node) will recall to the Attendant. Station calls extended by the Attendant over CCIS will not recall. Trunk calls will recall in both instances. Programming STEP 1:ASYD - System Data 1, Index 145. Timer Class 1 = 2 seconds. For normal operation, assign 00H. [RAM data is 94H.] Any call that uses AUTOMATIC RECALL, keeps one of the Attendant Console switched loops busy. Since there are six loops per Attendant Console, the maximum use of this feature is limited to that number. AUTOMATIC RECALL interval (normally set for 30 seconds) is a system option (System Data 1, Index 145), and can be varied from two seconds to two minutes in increments of two seconds. System Data 1, Index 73, Bit 6. Is the dialed number display for AUTOMATIC RECALL in service? 0/1: No/Yes. System Data 2, Index 2, Bit 5. Must be programmed as data “1”. Attendant Loop Release in service.
NEAX2400 IMX Feature Programming Manual Page 770ND-70184 (E), Issue 3 A-87 Automatic Number Identification (ANI) - CCIS A-87 Automatic Number Identification (ANI) - CCIS General Description This service is an enhancement from AUTOMATIC NUMBER IDENTIFICATION (ANI), which can be executed only within the self office. This enhanced service allows ANI at the primary office, with respect to an EMERGENCY CALL terminated from the secondary office via the CCIS line. Operating Procedure No manual operation is necessary. Service Conditions 1. The ANI function for Enhanced 911 outgoing connections is applied to: a.) Least-Cost Route (LCR) call from a station by MF signalling. b.) LCR call from an Attendant by MF signalling. c.) LCR call by MF signalling from a station or Attendant Console called via CCIS. 2. ANI sending number by E991-ANI - CCIS is NXX-XXXX, which is the same as that of the previous Enhanced 911-ANI service. 3. Method of obtaining ANI sending number (example): Caller’s station number: 12345 (closed numbering) ANI assigned data: RT: XX AT: 0 (0 = STA/ATT) (1 = not assigned special ATT number) CC: 1(0 = Main Central) (1 = Satellite Central) COC: 826 (Remote Office Code) Skip: 4 (Number of digits to be skipped from the top of the STN) Add: 3 (Number of digits to be added to ANI information) DG: 789 (ANI information) a.) Number of skip digits deleted from STN: 8 2 6 1 2 3 4 5 b.) The number created by combining the ANI information and the above number becomes the ANI sending number: 7 8 9 2 3 4 5 c.) Sending ANI information: KP-0-789-2345 -ST 4. Sending digit patterns in Enhanced 911 ANI - CCIS: a.) Outgoing call from station/ATTCON of Main Office. If OG call is from a station and ANI data is assigned: KP-0 -N**-****-ST If OG call is from a station and ANI data is unassigned: KP-2 -ST ANI sending number Information digit Information digit
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 771 Automatic Number Identification (ANI) - CCIS A-87 Service Conditions (cont’d) If OG call is from an ATTCON and Individual ATT Access Code is assigned, and also ANI data is assigned: KP - 0 - N**-****- ST If OG call is from an ATTCON and Individual ATT Access Code is unassigned, and ANI data is assigned: KP - 0 - N**-****- ST If OG call is from an ATTCON and ANI data is unassigned: KP - 1 - ST b.) Outgoing call from station/Attendant of Remote office, and call termination via CCIS of Main Office. If the outgoing call is from a station and ANI data is assigned: KP - 0 - N**-****- ST If the outgoing call is from a station and ANI data is unassigned: KP - 2 - ST If the outgoing call is from an Attendant and ANI data is assigned: KP - 0 - N**-****- ST If the outgoing call is from an Attendant and ANI data is unassigned: KP - 1 - ST c.) Outgoing call from station/Attendant of Remote office, and call termination to a TIE Line of Main Office. KP - 2 - ST 5. An independent route is required for Enhanced 911 interface. 6. After caller’s number is sent out to the remote office by Enhanced 911-ANI, it takes some time before a speech path is established. 7. Enhanced 911-ANI - CCIS service data are assigned only at Main Office; no specific data are assigned at the remote office 8. Both ANI service and Enhanced 911-ANI UNIFIED NUMBER OF DIGITS [E-18] service must have been assigned. 9. The Central Office Code (COC) consists of 1-5 digits. If office number and station number are used, the maximum total number of digits is still 5. Example 1: Office number: 82 ANI sending number Information digit ANI sending number Information digit Information digit ANI sending number Information digit Information digit ANI sending number Information digit Information digit Information digit
NEAX2400 IMX Feature Programming Manual Page 772ND-70184 (E), Issue 3 A-87 Automatic Number Identification (ANI) - CCIS Service Conditions (cont’d) Station number: 2xxx, 3xxx The COC digits are 822 or 823; then assign ANI information. Example 2: Office number: 82, 826 Station number: 34xxx, 4xxx The COC digits are 823 or 826; then assign ANI information. 10. After digits have been sent out, DDD seizure tone is not sent. 11. Other interactions are the same as those of outgoing call by MF signalling. 12. An 8RST-K circuit card is used for this service. 13. When a D term uses this feature, the calling number transmitted is that of the Prime Line. Interactions If “911” is to be exclusively used as an emergency number, then dial “9” access codes cannot be used solely for LCR access. If “9-911” is used exclusively for an emergency call, then no numbering conflict will exist. Programming STEP 1:ARTD - Assign Route: RT: 1 1-OSGS :7 2-ONSG :4 3-ISGN :7 4-INSG :4 5-TF :3 6-TCL :5 7-L/T :1 8-RLP :2 10-SMDR :1 13-AC :1 15-LSG :5 19-ANI :1 30-PAD :4 43-BT :1 82-RSAX :13 84-CSEG :15 70-TCMN :1 STEP 2:AT R K - Assign trunk LENs. RT 905 TK1 LEN# (dependent on register location) RT 905 TK2 LEN# (dependent on register location) RT 904 TK1 LEN# (dependent on register location) RT 904 TK2 LEN# (dependent on register location) STEP 3:AAND - Assign ANI data. RT: 0 AT: 0 (0 = Station;1 = Individual-Attendant) KT: 0 (0/1 = OFF/ON, expansion of station number lengths) CC: 1 (0 = Main Central; 1 = Satellite Central) COC: (Central Office Code, CCIS office code or first digit of CCIS remote station number. ARNP RT0) STNL: 0 (Number of digits in the caller’s number, assign 0) SKIP: (Number of skip digits. Strips office code from being sent out in front of the station number.) ADD: 3 (Number of digits to be added to the ANI information.) DC: 753 (ANI sending number.) Note: The Office Code of the Central Office + the first n digits of the Station Number to parameter COC should not exceed five. Combinations of the COC and the first n digits of Station Number must be made in conformity with the numbering plan of the remote office. Basic LCR programming and route restrictions are required. Refer to LEAST-COST ROUTING-3/6 DIGIT [L-5]. Programming for Enhanced 911 CCIS is only necessary at the main node.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 773 ANI-CCIS (16 Digit) A-126 A-126 ANI-CCIS (16 Digit) General Description This feature allows an office receiving ANI information from Central Office through an analog trunk (Caller ID or MF) to extend to another office through CCIS when the tandem connection is established. Operating Procedure No manual operation is required. Service Conditions 1. The maximum digits of ANI information sent to another office through CCIS are 16. 2. When the tandem connection is established through CCIS, the maximum digits of ANI information which the connected office may output to the SMDR port or MCI are 16. 3. In regard to other conditions, refer to the Service Conditions of CALL TRANSFER - ALL CALLS - CCIS [C-50]. Programming Also see TRUNK LINE APPEARANCE [T-23] for information on how to accommodate C.O. line on a Dterm line/feature key STEP 1:ASYD - System Data 1, Index 241, Bit 6. 0/1 = When the length of Caller ID exceeds the limit, only the former/latter part of data appears on the LCD. System Data 1, Index 390, Bit 0. Caller ID display pattern on the LCD. 0/1 = Calling Number/Calling Name has priority. System Data 1, Index 390, Bit 2. when using D term 2-line LCD, the lower LCD can be used for displaying Caller ID. 0/1 = Out/In service. When Calling Number is output to SMDR, the following expanded format is used. System Data 1, Index 288, Bit 5. Expanded SMDR Output for SMDR A Apparatus. 0/1 = Out/In Service. H = Origination I = Termination J = Station-to-Station S T XOKH / I / J ! OFFICE CODE STN. NO., RT TRK, CALLED PARTY (FOR CCIS)AUTH CODE Identifier: 0 = Output is not available 1 = Displayed 2 = Display denied 3 = Service is not available 4 = Origination from public pay phone Note :For 0, 2 and 3, the ANI number is not output.AANI NO.ZE T X A = ANI Information Z = End of SMDR Information 1 96 104 129 130 131 1622
NEAX2400 IMX Feature Programming Manual Page 774ND-70184 (E), Issue 3 A-126 ANI-CCIS (16 Digit) Programming (cont’d) System Data 1, Index 290, Bit 5. Expanded SMDR Output for SMDR B Apparatus. 0/1 = Out/In Service. System Data 1, Index 292, Bit 5. Expanded SMDR Output for SMDR C Apparatus. 0/1 = Out/In Service. System Data 1, Index 294, Bit 5. Expanded SMDR Output for SMDR D Apparatus. 0/1 = Out/In Service. System Data 1, Index 296, Bit 0. Output of Calling Number (ANI Information). 0/1 = Out/In Service. Assign data “1”. System Data 1, Index 300, Bit 0. 0/1 = Billing information is sent to the Main Node in Expanded SMDR format if CENTRALIZED BILLING -= CCIS [C-55]. STEP 2:ASFC - Assign a Service Feature Class that allows SFI 14 to stations allowed STATION MESSAGE DETAIL RECORDING [S-10]. STEP 3:ARTD - Assign route class data for the C.O. trunk. 15-LSG :3 50-DPLY :1 When Calling Number is output to SMDR: 10-SMDR :1 Assign Route Class Expansion Data. CI: ISDN transmitting information 29-TELP :1 16-Digit Caller Number Service, Attribute Information Notification Service and Calling Sub-Address Transfer Service. When My Line is Prime Line, Call Id Change Display Key is effective while terminating or in conversation. When My Line is not Prime Line, Call Id Change Display Key is effective while in conversation. However, display pattern returns to the original setting when answering, holding, or transferring the call. STEP 4:AT R K - Assign trunk data for the C.O. trunk. STEP 5:MBTK - Cancel the make busy of the C.O. trunk. STEP 6:AKYD - Assign Call Id Change Display key. Assign Type:Function:Call ID Change Display [113].
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 775 Busy Verification - CCIS B-9 B-9 Busy Verification - CCIS General Description This service feature allows Inter-Office Attendant BUSY VERIFICATION when the Attendant and the called party respectively belong to a different PBX in the CCIS network. Operating Procedure 1. Station (a) and (b) are in connection on a station-to-station call. 2. The Attendant in Node A presses the loop key; the loop lamp and DEST lamp on the Attendant Console illuminate. 3. The Attendant dials the number for Station (b); receives busy tone. 4. The Attendant presses the BUSY VERIFICATION key; the Attendant and both STN (a) and STN (b) receive Warning Tone. STN (a), STN (b) and the Attendant are connected in a 3-Way Connection. 5. The Attendant presses the CANCEL key and can now handle other calls. Service Conditions 1. This service may be used during Station-to-Station Calls and Station-to-Trunk Calls. (COT, FX, WATS, CCSA, or TIE Lines) 2. BUSY VERIFICATION is performed in the office to which the called station belongs. 3. In a 3-way call in the mode where the conference button is pressed, the Attendant cannot perform BUSY VERIFICATION. Attendant STN (a) STN (b) [Node B] [Node A]CCIS Attendant STN (a) STN (b) [Node B] [Node A]CCIS BT ATT STN (a) [Node A]CCIS[Node B] STN (b) DCFT
NEAX2400 IMX Feature Programming Manual Page 776ND-70184 (E), Issue 3 B-9 Busy Verification - CCIS Service Conditions (cont’d) 4. BUSY VERIFICATION cannot be established to a BUSY station when the station is: a.) Dialing b.) Listening to a tone c.) Being rung d.) Protected by DATA LINE SECURITY [D-12] [D-66] e.) Being connected to an BUSY VERIFICATION Loop f.) Activating a conflicting feature, such as: ATTENDANT CAMP-ON WITH TONE INDICATION [A-1][A-45] BOSS-SECRETARY OVERRIDE-D term[B-5D] CALL HOLD [C-6][C-6D] CALL TRANSFER [C-50][C-54][C-11][C-11D] CALL WAITING-TERMINATING [C-12] CONSULTATION HOLD-ALL CALLS [C-58] [C-58D][C-17] DATA LINE SECURITY [D-12] DATA PRIVACY ON DEMAND [D-68][D-17] DIAL ACCESS TO ATTENDANT [D-71][D-2] EXECUTIVE RIGHT-OF-WAY [E-8][E-8D][E-1] NON-EXCLUSIVE HOLD-D term[N-7D] PRIVACY RELEASE [P-18] THREE-WAY CALLING [T-2] in the mode where the conference button is pressed. VOICE CALL-D term[V-7D][V-2] g.) In a Modem Pooling connection, h.) In a Data Call through a Data Adapter, i.) In a Data Call through a Data Module. In each of the above instances, the Attendant will receive reorder tone. 5. Before the Attendant is added to an existing connection, a tone burst (.08 seconds) is applied to alert the calling parties of the attendant’s presence. 6. BUSY VERIFICATION - CCIS and ATTENDANT LOCKOUT [A-5] are mutually exclusive features. 7. BUSY VERIFICATION - CCIS can only be activated by the Attendant Console. 8. It is possible to disable the continuous sending of warning tone during a BUSY VERIFICATION - CCIS connection, via System Data. Normally, the two-burst Warning Tone is repeated approximately every 15 seconds. Interactions 1. This feature is allowed whenever the destination telephone set is engaged in any state other than: a.) A three-way connection b.) An activated PRIVACY feature c.) Connected to a route programmed to have Line/Trunk, Privacy, CDN 44:PRV d.) Listening to a tone (dial tone, reorder tone, service set tone, busy tone, ringback tone). 2. With ATTENDANT OVERRIDE [A-7], the following trunk types may be verified (busy or idle status): a.) One-way incoming trunks, b.) One-way outgoing trunk, c.) Bothway trunk. 3. Trunks in a station-to-trunk, TRUNK-TO-TRUNK CONNECTION [T-10], and ATTENDANT- CONTROLLED CONFERENCE [A-2] connection may be verified when busy.