NEC Neax 2400 Imx Feature Programming Manual
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NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 257 Calling Party Number - Name Assignment and Display C-157 Service Conditions (cont’d) 18. The trunk mentioned below is available as for analog COT: 19. When this feature is activated via FCCS, the same data should be set to all nodes. Programming STEP 1:ASYD - System Data 1, Index241, b6: Assign the data when the length of Caller ID exceeds the limit: 0/1 = Only the former/latter part of data appears on the LCD. Index390, b0: Assign the prior data to display 0/1: The Assigned Name/The Calling Number b1: Assign the information displayed on the top line of the LCD 0/1: 0=Caller ID data 1=Call Type, Sub-address b2: Enable to display Caller ID information on the D term to which the called line is assigned as a sub line. 0/1: Out/In service STEP 2:ACID - Assign the desired name against the calling number. TYPE 3: Calling Party Number - Name Assignment and Display CID: Caller ID Number SRV3:1 Calling Party Number - Name Assignment and Display NAME: 24 digits maximum STEP 3:AKYD - Assign the Call ID display change key to a feature key. FKY = 113 STEP 4:ADSL - Assign the Call ID display change key to a soft key. SN = 0, 3 FKY = 113 FCCS Programming No unique programming is required for the FCCS network. Circuit Card NameRemarks PA - 8 C O T B J
NEAX2400 IMX Feature Programming Manual Page 258ND-70184 (E), Issue 3 C-160 Call Trace C-160 Call Trace General Description This feature enables the output of System Message [26-R], that gives information on a malicious call (kind of call, number of calling terminal, etc.) originated from a station/trunk. The feature is made available when an access code is dialed or the “Call Trace” key is pressed by the called user. Note: For details on the System Message [26-R], see the NEAX2400 IMX System Operations and Maintenance Manual. Operating Procedure Dialing Access Code To output the System Message for an abandoned call: 1. After call termination, the calling party abandons the call. 2. The called party lifts the handset. 3. The called party dials the access code. 4. Information on the abandoned call is output as System Message [26-R]. To output the System Message after the release of a call: 1. After call termination, the called party answers the call. 2. After speech, the called party releases the call. 3. The called party lifts the handset. 4. The called party dials the access code. 5. Information on the malicious call is output as System Message [26-R]. Using Soft/Feature Key To output the System Message for an abandoned call: 1. After call termination, the calling party abandons the call. 2. The called party lifts the handset. 3. The called party presses the “Call Trace” key. 4. Information on the abandoned call is output as System Message [26-R]. To output the System Message after the release of a call: 1. After call termination, the called party answers the call. 2. After speech, the called party releases the call. 3. The called party lifts the handset. 4. The called party presses the “Call Trace” key. 5. Information on the malicious call is output as System Message [26-R]. To output the system message while in speech: 1. After call termination, the called party answers the call. 2. While in speech, the called party presses the “Call Trace” key. 3. Information on the malicious call is output as System Message [26-R]. Note: Details on LCD display (for the Dterm Series E only) are as follows: 24 digits display of a D term Series E: When the CALL TRACE is set: CALL REPORT
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 259 Call Trace C-160 Operating Procedure (cont’d) When the CALL TRACE is assigned to the soft key: When HELP key (Soft Key) is pressed: Service Conditions 1. This feature is made available via the stations, to which the following data is assigned via the ASFC command [SFI = 170 (Call Trace), RES = 1 (Service: Allowed)]. 2. This feature can be activated by analog or D term stations. Other terminals such as Wireless stations (PS), ISDN Terminals, and Attendant/Desk Consoles cannot provide this feature. 3. This feature is designed to get information on a terminated call (the last call terminated to a station line). CALL TRACE is not available for originating calls. 4. Because a D term can contain multiple lines, the message output is executed on a line basis. Therefore, when activating this feature via an access code, use the line that actually handled the target call. 5. When a call is terminated via a transfer (i.e. the call is transferred from other station), the System Message [26-R] shows the information only related to the immediate station (the party who transferred the call). Information about the first originated call cannot be obtained. 6. The following are the conditions for System Message [26-R]. a.) Each data is output in hexadecimal, giving details from the first digit. b.) When the message data contains “A”, “B”, “C” or “0”, the actual meaning is as follows: A=0 B=* C= # 0=blank c.) Date/Time data is based on the actual date and time when the access code is dialed. PRTThe service display appears following the blank space for three characters. CALL TRACING Page 1 LAST CALLING NUMBER TO Page 2THIS FUNTION REPORT INFORMATION OF >>>
NEAX2400 IMX Feature Programming Manual Page 260ND-70184 (E), Issue 3 C-160 Call Trace Service Conditions (cont’d) d.) The maximum digits for each data are as follows: e.) When the called station does not have the telephone number, the FPC/Telephone Number/UGN data is output as “0”. f.) When the calling party is the station which does not have the telephone number, the Tenant Number/FPC/Telephone Number/UGN data is output as “0”. The kind of call is output as “10”. g.) If the number of the trunk call (Caller ID) cannot be identified, the Trunk Call Number data is output as “0”. The kind of call is displayed as “20”. 7. When the call is terminated via the No. 7 CCIS, the obtainable calling party numbers are: Maximum 8 digits (when CI (route data) = 0) Maximum 16 digits (when CI (route data) = 1) System message is output at the node that the called station (informer) belongs to. 8. Unless the message output is set on a network basis, System Message [26-R] is created at the node which contains the called station (informer). 9. The default message output grade is shown below: 10. To obtain the Caller ID via an analog trunk, be sure to use PA-8COTBJ. Other analog trunk cards cannot provide this feature. 11. This service is available with the Analog Caller ID Service. Interactions 1. When the service DUAL STATION CALL [D-156] is used, a call can be terminated to a Main Station and a Sub Station simultaneously. At this time, the calling party information can be obtained only by the key operation from the Main Station side. Information to be obtained from the Sub Station is about the last call directly terminated to the Sub Station. Programming STEP 1:ANPD/ANPDL/ANPDN - Assign 1st digit code (1st DC) and number of necessary digits (NND) for feature access and cancel. CI = N (Normal). STEP 2:ASPA/ASPAL/ASPAN - Assign the access code for CALL TRACE, CI = N (Normal), SRV = SSCA, SIDA = 116 (Output of System Message [26-R]). STEP 3:ASFC - Assign a Service Feature Class to allow CALL TRACE for the stations, SFI = 170, RES = 1 (Restriction: lifted). DataMaximum Digits FPC 3 Tenant Number 3 Station Number 6 UGN 3 Telephone Number 16 Trunk Call Number 32 MJ MN SUP GR 26-R — — — 2
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 261 Call Trace C-160 Programming (cont’d) STEP 4:AKYD - Optional. Assign the CALL TRACE data to a Feature Key on the Dterm, FKI = 1 (Feature Key), FKY = 129 (CALL TRACE). STEP 5:ADSL - Optional. Assign the following to use a Soft Key on the D term Series E for CALL TRACE: SKP: 0 - 15 (Soft Key Pattern) SN = 1 [DT], 4 [Communication in Progress] (Status Number) SKN: 1 - 16 (Soft Key Number) FKY = 129 (CALL TRACE) STEP 6:ADKS - Assign the following to use a Soft Key on the D term Series E for CALL TRACE: TN: Tenant Number STN: Station Number SKP: 0 - 15 (Soft Key Pattern assigned in STEP 5) LKP: 1 - 3 (Location of Key Pattern) PG: 0/1 (LCD Page Change: Soft Key/Line Key) FCCS Programming No unique programming is required for the FCCS network.
NEAX2400 IMX Feature Programming Manual Page 262ND-70184 (E), Issue 3 D-2 Dial Access To Attendant D-2 Dial Access To Attendant General Description This feature allows a user to access the ATTENDANT CONSOLE [A-3] by dialing the operator call code. Operating Procedure To access the Attendant: 1. The user dials the operator call code; receives ringback tone. 2. The ATND lamp for the INCOMING CALL IDENTIFICATION [I-2] flashes; Attendant answers the call. Service Conditions 1. The operator call code will be a maximum of 6 digits. Normally “0” should be assigned as the operator call code. 2. All stations, including fully restricted stations, can originate a call to the Attendant. 3. If TENANT SERVICE [T-12] is provided, each tenant group may access their own ATTENDANT CONSOLE [A-3] via the same code. 4. This feature allows any user or dial repeating TIE Line trunk to reach the ATTENDANT CONSOLE [A- 3] by dialing an operator call code, usually but not necessarily a “0”. The ATTENDANT CONSOLE [A- 3] may complete these calls to trunk facilities if allowed by the stations CLASS OF SERVICE [C-15]. There is no restriction on the ATTENDANT CONSOLE [A-3] extending a station call to another station. 5. The Fusion Point Code (FPC) of the node which accommodates the called Attendant Console must be assigned after system data assignment. Interactions 1. Stations will terminate to the Attendant Console located in the same tenant when the station dials “0”. 2. Stations in Tenant A will terminate to the Attendant Console of Tenant B if Tenant A is not equipped with an Attendant Console. Tenant B’s Attendant Console must be programmed to accept calls from Tenant A. 3. Stations may dial the ASAT number to terminate at a specific Attendant Console. See INDIVIDUAL ATTENDANT ACCESS [I-6]. 4. When the system is in the night mode, a station dialing “0” can be answered by the assigned ATTENDANT NIGHT TRANSFER [A-19] station, if provided. However, when the ASAT number is dialed in the Night mode, reorder tone is returned. No connection to the ATTENDANT NIGHT TRANSFER [A-19] is allowed. Programming STEP 1:ANPD - Reserve a number level for feature access and cancel. Assign for Normal (N) and Hooking (H). Assign the NND in accordance with a predetermined numbering scheme. Usually level “0” is assigned for the Attendant Console. STEP 2:ASPA - For access code “0”, assign SRV = SSC (Service Code) SID = 2 for Operator Call. Assign for a Connection Index (CI) of Normal (N) and Hooking (H). STEP 3:AT N R - Allow tenant-to-tenant connection for Inter and Intra-tenant connections. TRI= 0 and TRI= 4. STEP 4:ASAT - If required, assign a specific number to the Attendant Console. This number must be equivalent to a station number.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 263 Dial Access To Attendant D-2 FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. STEP 1:ASPAL - This data must be assigned to the node calling the attendant. SRV: SSC SID: 2=Operator Call FPC: FPC of the node that accommodates the called attendant console
NEAX2400 IMX Feature Programming Manual Page 264ND-70184 (E), Issue 3 D-3 Dictation Access D-3 Dictation Access General Description This feature permits users dial access to customer provided dictation equipment, and in some instances allows them to maintain telephone dial control of normal dictation system features. Operating Procedure 1. Dial the DICTATION ACCESS code. 2. Proceed according to the dictation instructions provided by your organization. Service Conditions 1. One trunk circuit is required for each DICTATION ACCESS. 2. Dictation equipment must be equipped to receive DTMF tone signals if dial control is desired. 3. Dictation equipment must be customer provided. 4. Dictation trunks can be used with rotary dial signals. 5. The dictation trunk can be accessed from a station, Attendant, tie line, or REMOTE ACCESS [R-2] trunk. 6. OUTGOING TRUNK QUEUING [O-2]: If OUTGOING TRUNK QUEUING is provided and the user dials a busy dictation trunk group, the station is placed in queue and is called back when the group becomes available. 7. THREE-WAY CALLING [T-2]: An attempt to access the DICTATION ACCESS trunk from a two-party connection is allowed. 8. Fully Restricted Station: With this feature assigned, only station-to-station and ATTENDANT CONSOLE [A-3] dial “0” calls are permitted. Any attempt to access the DICTATION ACCESS trunk is routed to reorder tone. 9. MISCELLANEOUS TRUNK RESTRICTIONS [M-3]: This feature prevents certain stations from using miscellaneous service trunks. Any attempt to access the DICTATION ACCESS trunk from a station with this feature assigned is routed to reorder tone. Interactions 1. OUTGOING TRUNK QUEUING [O-2]: If OUTGOING TRUNK QUEUING [O-2] is provided and the user dials a busy trunk route, the station is placed in queue and is called back when a trunk in the route becomes available. If the trunk route is part of a ROUTE ADVANCE [R-6] group, all trunks in the ROUTE ADVANCE [R-6] group must be busy before queuing takes place. OUTGOING TRUNK QUEUING [O-2] is available on DICTATION ACCESS. 2. THREE-WAY CALLING [T-2]: An attempt to conference the DICTATION-ACCESS trunk from a two- party connection may be allowed. This depends on assignments in the ARSC command. 3. MISCELLANEOUS TRUNK RESTRICTION [M-3]: This feature prevents certain stations via Route CLASS OF SERVICE-INDIVIDUAL [C-15] from using various routes in the system. If a station is restricted, any attempt by a station to access the DICTATION ACCESS results in reorder tone. Note: This feature may be installed on the station side of the switch. In that case, the PA-16LC may be used. However, when installed on the station side, Route Restrictions are not available to the system programmer. All stations within the system (tenant restrictions excluded), as well as stations in other PBXs connected via a TIE Line, will have access to the dictation equipment.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 265 Dictation Access D-3 Interactions (cont’d) 4. If the station side is used to connect DICTATION ACCESS, STATION HUNTING [S-7, 8, 9] will provide capabilities to connect multiple dictation machines to the system. Programming STEP 1:ANPD - Reserve a number level for station access. Assign for Normal (N) and Hooking (H). Assign NND in accordance with a predetermined numbering plan. STEP 2:ASPA - Assign an access code to the DICTATION ACCESS trunk, SRV = OGC (Outgoing Call). Correlate access code to route. One trunk per announcement route. Assign CI: of N and H. STEP 3:ARTD - Assign the DICTATION ACCESS route as follows: RT: 1 1-OSGS :2 2-0NSG :3 5-TF :1 6-TCL :10 7-L/T :1 8-RLP :2 44-PRV :1 STEP 4:AT R K - Assign the LENs, DICTATION ACCESS trunk route number, trunk number, and tenant number. STEP 5:MBTK - Assign the Make Idle status to the DICTATION ACCESS trunk. Note: If supervision is required, use the first two circuits of the 16COT circuit card. Move the switch on 16COT to PGT. STEP 6:ARRC - If TIE Line or Remote Access connection to DICTATION ACCESS trunk is required, allow trunk-to-trunk connection using ARI-D-RES, Direct Connection. Note: The DICTATION ACCESS equipment may be installed on the line side of the PBX. The connection would then be considered as a STATION-TO-STATION CALLING [S-11]. STEP 7:ARSC - Allow RRI 3 to the RSC’s allowed access to Dictation. 16 COTCKT 0 CKT 1 Ring, not used Voice Tip Voice Ring Supervisory Ground
NEAX2400 IMX Feature Programming Manual Page 266ND-70184 (E), Issue 3 D-5 Digital Display - Station D-5 Digital Display - Station General Description This feature provides the Attendant with a visual display (via the ATTENDANT CONSOLE [A-3]) of the telephone number, its Trunk Route Restriction, CLASS OF SERVICE - INDIVIDUAL [C-15] and TENANT [T-12] number during Attendant-to-station connection. Operating Procedure The DIGITAL DISPLAY STATION is automatically activated whenever the Attendant answers an incoming call from a station, or originates a call to a station. Service Conditions 1. The telephone number is displayed on the right side of the ATTENDANT CONSOLE [A-3] digital display. Trunk Route Restriction CLASS OF SERVICE - INDIVIDUAL [C-15] and TENANT [T-12] number are simultaneously displayed on the left. See Example 1 below. Example 1: Single-digit Trunk Route Restriction CLASS OF SERVICE - INDIVIDUAL [C-15] and TENANT [T-12] number; 4-digit telephone number. 2. If the Trunk Route Restriction Class and/or TENANT [T-12] number are two digits, only the telephone number may be displayed. Refer to Example 2. 3. If a station dialed by the Attendant is busy or in the LINE LOCKOUT [L-3] mode, only the telephone number will be displayed. 4. The ATTENDANT CONSOLE [A-3] digital display is limited to a 6-digit numeric display. Since the Class of Service and trunk routing display is in numeric form, a list must be provided to the Attendant explaining the restrictions of each Class of Service number and trunk identification number. 5. CALL FORWARDING [C-2, 3, 5]: When this feature is activated by (or for) the called station, the terminating telephone number is indicated on the digital display rather than the called telephone number when the Attendant extends a call. 6. STATION HUNTING [S-7, 8, 9]: When this feature is applied because of the called station being busy and the station belonging to a hunt group, the terminating telephone number is indicated on the digital display rather than the called telephone number when the Attendant extends a call. 7. In the case of a 3 or 4-digit station-to-station numbering plan: a.) 1 digit is used to identify the tenant (in the case where 2 digits are required for Class of Service, the tenant number is not identified). b.) 1 or 2 digits are used to identify the station Class of Service. c.) 4 digits are used to display the telephone number. 8. The DIGITAL DISPLAY - STATION feature will occur whenever the Attendant: a.) extends an incoming call to a user. b.) originates a call to a user. TENANT NUMBER ROUTE RESTRICTION CLASS TELEPHONE NUMBER