NEC Neax 2400 Imx Feature Programming Manual

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 97
Brokerage Hotline - Outside B-12
Service Conditions (cont’d)
15. The station, the Attendant Console / Desk Console (operator call), and the trunk can be a destination for
Hotline.
16. When Call Forwarding - All Calls/Busy Line/Don’t Answer service has been set to the called station, these
features are available for the call to the station.
17. When a calling party encounters a busy station, the call may bridge into the connection, depending on the
data assigned by the ASYD command.
Programming
STEP 1:ASDT - Assign to a 16LC circuit the following data:
TN: Tenant Number
STN: Station Number
LENS: Line Equipment Number (6 digits)
TEC: Telephone Class (1 - 31)
1: DP (10 pps)
2: PB
3: DP/PB
12: D
term
13: Data terminal via Dterm
    14: Hotline
15: CAS Line
18: Virtual circuit
 (Note)
RSC: Route Restriction Class (0 - 15)
SFC: Service Feature Class (0 - 15)
STEP 2:ASPD - Assign ADC code, maximum of 3 digits; assign CD = telephone number, maximum 24 digits,
corresponding to the ADC.
STEP 3:AHLS - Assign the station number programmed above for the following parameters:
HOT TN: Hotline Tenant
STN: Hotline Station
TYPE: Connection Type 2 - Abbreviated Digit Code (ADC)
Connection Type 3 - Trunk Line
ADC: Abbreviated Digit Code (C) of the Destination Station
CON TN: Connecting Station’s Tenant
CON STN: Connecting Station’s Number
CON RT: Connecting Station’s Route Number
CON TK: Connecting Station’s Trunk Number
STEP 4:AKYD - Assign to a D
term a line appearance of the Hotline station number.
TN: Tenant Number
STN: Station Number
TP: Type of D
term [0/1]:
KYN: Key Number (1 - 40)
KYI: Service Index
0: Key not used
1: Feature Key 
						

							NEAX2400 IMX Feature Programming Manual
Page 98ND-70184 (E), Issue 3
B-12 Brokerage Hotline - Outside
Programming (cont’d)
2: Multi-line Key
KD: 0
RG: Ringing Assignment per multi-line appearance
0: No ringing
1: Ringing in Day mode only
2: Ringing in Night mode only
3: Ringing in Day and Night mode
FCCS Programming 
This data setting describes only the additional or replacement commands used to activate FCCS
services. When used as an FCCS feature, these commands replace the non-network commands (for
example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending
on the node.
AHLSN - This data must be assigned to the NCN.
UGN: User Group Number of the calling party
TELN: Telephone Number of the calling party
TYPE: 2 (the called party is an outside line)
3 (the called party is a trunk)
CON UGN: User Group Number of the called party (for TYPE=2)
CON ADC: Abbreviated digits code assigned by the ASPD command (for TYPE=2)
CON LRN: Logical Route Number of the called party (for TYPE=3)
CON TK: Trunk Number of the called party (for TYPE=3)
Note:
The current data should also be set in addition to the command above.
The command to be set to the node accommodating the calling party: ASDT/AKYD/ASPD
If Hotline TEC=14, the ASFC command data must be assigned at all the nodes to be set Brokerage-Hotline service:
SFI=36 (Brokerage Hotline), RES=1 (allowed). When assigning Virtual Hotline, set the ASFC command data to
TEC=18.
If Hotline is Virtual TEC=18, assign SFI=36. If Hotline is a TEC=14, do not assign SFI=36. 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 99
Blind Transfer To Attendant B-17
B-17 Blind Transfer To Attendant
General Description
This feature allows a station to transfer a held call (station or trunk) to the Attendant Console and hang up without
having to wait for the Attendant to answer.
Operating Procedure
1. While connected to another party (station or trunk), the user presses switch hook or TRANSFER key;
receives special dial tone.
2. User dials the access code for operator; receives ringback tone while the call terminates to the Attendant
at RECALL key. The transferred party hears MUSIC ON HOLD [M-7]. 
3. User can either: 
a.) Hang up before the Attendant answers, and call will be connected to the Attendant when the
Attendant answers.
Note:
The call will terminate at the Attendants INCOMING CALL IDENTIFICATION (ICI) key depending on the call class
(LDN, FX, WATS, CCSA, TIE, ATND) of the party being transferred. Peg count will be incremented by one, according
to the call class.) The transferred party hears ringback tone.
b.) Wait for the Attendant to answer and then hang up after announcing that a call is being
transferred. 
Note:
When this method is used, the call is identified at the Attendants INCOMING CALL IDENTIFICATION (ICI) key as
RECALL key. Peg count for RECALL will be incremented by one.
Service Conditions
1. Reorder tone will be sent to the station if an attempt is made to transfer to an Attendant in night mode.
2. This feature is not available on a tenant basis.
3. If the Attendant does not answer the transferred call within the predetermined time set for Transfer Call
Recall, the transferring station will not be recalled.
4. This feature is allowed only when a station is engaged in a two party connection (station or trunk).
5. Reorder tone will be sent to the transfer originating station if that station is restricted from accessing the
Attendant.
6. Attendant peg count is incremented by one for the following:
a.) RECALL when the Attendant answers before the transferring station releases.
b.) LDN, FX, WATS, CCSA, TIE, or ATND when the Attendant answers after the transferring
station releases.
7. The NEAX2400 IMX will not set a priority queue for the call being transferred when the station
originating the transfer hangs up before the Attendant answers.
8. CALL TRANSFER - ATTENDANT [C-10] is restricted when this feature is activated.
9. This feature is allowed via System Data and service feature data assignment.
10. If a call is blind transferred to a station that has set CALL FORWARDING - DONT ANSWER [C-3] to
the Attendant, the following conditions will occur:
a.) if No Recall on Call Transfer is in service, the call will forward in a Dont Answer scenario. B-18
must be in-service.
b.) if Recall on Call Transfer is in service, the transferred call will recall to the transferring party.
11. This feature is available for stations in the FCCS network only. 
						

							NEAX2400 IMX Feature Programming Manual
Page 100ND-70184 (E), Issue 3
B-17 Blind Transfer To Attendant
Programming
STEP 1:ASYD - System 1, Index 17, Bit 4: (1) Blind Transfer to Attendant In Service.
System Data 2, Index 1, Bit 0 and Bit 1: (1).
STEP 2:ASFC - Cancel the restriction of Blind Transfer to Attendant from SFC of the station. 
(SFI = 103, RES = 1).
STEP 3:ANPD - 0 = Hooking (H) NND = 1.
STEP 4:ASPA - 0 = Hooking (H) SRV = SSC (Service Code), SID = 2.
FCCS Programming 
This data setting describes only the additional or replacement commands used to activate FCCS
services. When used as an FCCS feature, these commands replace the non-network commands (for
example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending
on the node. 
(Note)
STEP 1:ANPDL - 0 = Hooking (H), NND = 1.
STEP 2:ASPAL - 0 = Hooking (H) SRV = SSC (Service Code), SID = 2, FPC = “x”.
Note:
When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition
to ASYDL or ASYDN. 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 101
Blind Transfer To Station B-18
B-18  Blind Transfer To Station
General Description
This feature allows two Class Marks to be assigned to stations, enabling services such as Voice Mail, announcement
machine, etc. depending on the Class Mark.
1. A Class Mark which allows No Answer timer to be extended when the Blind Transferred-to station does
not answer within the predetermined period of time interval.
2. A Class Mark which activates CALL FORWARDING - DONT ANSWER [C-3] set to the Blind
Transferred-to station when CALL FORWARDING - DONT ANSWER [C-3] is available.
Operating Procedure
To transfer a call in progress: 
1. While connected to another party (station or trunk), the user presses switch hook or TRANSFER key on
Dterm; receives special dial tone.
2. User dials the third station; receives ringback tone. If the user remains on the line, the transferred party
hears MUSIC ON HOLD [M-7].
3. At this point, the user can hang up before the third station answers; the transferred party hears ringback
tone.
Service Conditions
1. This feature is allowed only when a station is engaged in a two party connection (station or trunk).
2. Samples of connection patterns available under BLIND TRANSFER service are as follows:
a.) Station A blind-transfers incoming trunk/station to Station B.
b.) Station A blind-transfers incoming trunk/station call to the Attendant.
c.) Station A blind-transfers incoming trunk/station call to Station B, which has set CALL
FORWARDING-DON’T ANSWER to Station C (the call is forwarded to Station C).
d.) Station A blind-transfers incoming trunk/station call to Station B, which has set CALL
FORWARDING-DON’T ANSWER trunk (the call is forwarded to outside station).
3. The Class Mark that extends No Answer timer must be the same as the one used for BLIND TRANSFER
TO ATTENDANT [B-17]. This Class Mark is assigned to the transferring station.
4. Depending on System Data assignment, the following conditions occur when CALL FORWARDING -
DONT ANSWER feature is set on the Blind Transferred-to station:
a.) the transferring station is recalled.
b.) the transferred-to station rings continuously.
c.) the call is forwarded when the CALL FORWARDING - DONT ANSWER timer expires.
5. If the destination station for Blind Transfer has set CALL FORWARDING - DONT ANSWER [C-3] to
a station/trunk, Call Forwarding is activated when a predetermined No Answer timer expires.
6. This feature is available for stations in the FCCS network only.
Programming
STEP 1:ASYD - System 1, Index 69, Bit 0:
Processing for a case where the transfer destination station does not answer the call within a
predetermined period of time. 0/1 = the transferring station is recalled/the transfer destination station is
continuously rung, or if the C.F. - Don’t Answer is set at the destination station, C.F.- Don’t Answer is
executed. Index 247: Assign the timer value of No Answer Timer for Blind Transfer to Station. 
						

							NEAX2400 IMX Feature Programming Manual
Page 102ND-70184 (E), Issue 3
B-18 Blind Transfer To Station
Programming (cont’d)
STEP 2:ASFC - Assign the following data to the SFC of the station:
SFI = 103: Assign the timer value of No Answer Timer for BLIND TRANSFER TO STATION.
RES: 0/1 = Index 140 / Timer value assigned by ASYD, SYS-1, INDEX 247
0 = Index 140
1 = Index 247
Also, when ASYD, SYS-1, INDEX 69, b0 = 1 has been assigned, assign the following data to the SFC
of the station:
SFI = 104: Processing in a case when the transfer destination station does not answer within a
predetermined period of time.
RES: 0/1 = The transfer destination station is continuously rung / C.F.-Don’t Answer is executed if
it is set at the transfer destination station.
FCCS Programming 
No unique programming is required for the FCCS network.
Note:
System timers may be set on a network basis in ASYDN. 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 103
Call Back C-1
C-1 Call Back
General Description
This feature provides the ability for a calling station that has dialed a busy station to dial a CALL BACK code. When
this has been done, the calling station will be rung as soon as the busy station becomes available, provided the calling
station is also idle.
Operating Procedure
To set CALL BACK: 
1. Dial the desired telephone number; receive busy tone.
2. Press switch hook for special dial tone.
3. Dial CALL BACK code; receive service set tone.
4. Hang up.
5. When desired station becomes idle, calling station will ring. Upon answering, the called station will be
rung.
To cancel CALL BACK: 
1. Lift the handset; receive dial tone.
2. Dial CALL BACK cancel code; receive service set tone.
Service Conditions
1. If CALL BACK is not answered within 30 seconds, ringing will stop and CALL BACK will be
automatically cancelled.
2. As with certain other CLASS OF SERVICE - INDIVIDUAL [C-15] features, CALL BACK may be
assigned via feature class.
3. CALL BACK to a busy station wont occur if that station is in the LINE LOCKOUT [L-3] mode.
4. There is no time limit for CALL BACK. Once activated, it will remain in status memory until completed
or manually cancelled.
5. A station cannot activate CALL BACK to more than one station at a time.
6. A station cannot use CALL BACK and OUTGOING TRUNK QUEUING [O-2] at the same time.
7. When the calling station is called back, STATION HUNTING [S-7, 8, 9] and CALL PICKUP [C-7]
programming will be ignored.
8. There is no limit to the number of stations that may access this feature simultaneously.
9. A delay timer can be set in system programming, on a system-wide basis. This allows a station, to which
CALL BACK has been set, to initiate another call within a predetermined time period after becoming idle,
before the CALL BACK feature is activated. The delay timer can be set in multiples of 2 seconds for up
to a maximum of 14 seconds.
10. CALL BACK service cannot be set when FCCS links are all busy.
11. CALL BACK service that has already been set is automatically cancelled when FCCS links are all busy
at the moment the target station becomes idle.
Interactions
1. OUTGOING TRUNK QUEUING [O-2] and CALL BACK cannot be accessed simultaneously.
2. ASYD - System Data 1, Index 139, No Answer Timer is also used for station-to-station call, DID, or TIE
Line call for CALL FORWARDING - DON’T ANSWER [C-3], and CALL HOLD [C-6]. 
						

							NEAX2400 IMX Feature Programming Manual
Page 104ND-70184 (E), Issue 3
C-1 Call Back
Interactions (cont’d)
3. CALL WAITING - ORIGINATE [C-31] automatic setting and CALL BACK are mutually exclusive.
4. CALL HOLD [C-6]: Activation of CALL BACK is not allowed if the calling or called station has a party
on CALL HOLD [C-6]. CALL BACK can be activated against a D
term that is holding a call or is being
held via EXCLUSIVE HOLD [E-4D] or NON-EXCLUSIVE HOLD [N-7D].
5. Call Back cannot be activated toward the Attendant Console.
6. When CALL FORWARDING - ALL CALLS [C-5] has been set from Station A to Station B, and Station
B is busy, the CALL BACK feature will be set against Station B.
7. CALL BACK [C-1] cannot be activated when using CONSULTATION HOLD [C-17].
8. CALL BACK [C-1] cannot be set when all FCCS links are busy.
9. When the FCCS links are all busy at the moment the target station becomes idle, CALL BACK [C-1] that
has already been set is automatically cancelled.
Programming
STEP 1:ASYD - System Data 1, Index 139. No Answer Timer for CALL BACK. Assign 00H. (RAM data is
3FH = 30 seconds.) 
System Data 1, Index 68, Bit 0. 0/1: SHF and access code/last digit of telephone number + access code. 
System Data 2, Index 0, Bit 0. Is CALL BACK enabled on a per-tenant basis? 0/1: No/Yes.
System Data 2, Index 4, Bit 0. CALL BACK and OUTGOING TRUNK QUEUING [O-2] access
codes are same or separate? 0/1: Separate/Same.
System Data 3, Index 3, Bit 5. Enable Ringer pattern 5 for CALL BACK. See DISTINCTIVE
RINGING [D-10].
System Data 3, Index 7. Assign data 24H for 4 seconds On, 2 seconds Off.
System Data 1, Index 5, Bit 7: CALL BACK - Delay Timer: 0/1 = Out/In Service.
System Data 1, Index 5, Bits 4 through 6: Delay Timer. Value equals 2 seconds X the Data set.
STEP 2:ANPD - Reserve a number level for service feature access and cancel. Assign for Normal (N) and
Busy (B). Assign NND in accordance with a predetermined numbering plan.
STEP 3:ASPA - Assign an access code to CALL BACK - Entry, SRV = SSC (Service Code), SID = 3 and a
Connection Status Index (CI) for Busy (B) service. For CALL BACK - Cancel, SRV = SSC (Service
Code), SID = 6. Assign a Connection Status Index (CI) for Normal (N) service.
STEP 4:ASFC - Assign a Service Feature Class that allows SFI = 2 to stations to be allowed the feature CALL
BACK.
STEP 5:AT N R - Allow Tenant Restriction Index TRI 0, station-to-station calling for Inter and Intra-tenant
connections.
FCCS Programming 
This data setting describes only the additional or replacement commands used to activate FCCS
services. When used as an FCCS feature, these commands replace the non-network commands (for
example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending
on the node. 
(Note 1)
STEP 1:ANPDL - Reserve a number level for service feature access and cancel. Assign for Normal (N) and
Busy (B). Assign NND in accordance with a predetermined numbering plan. 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 105
Call Back C-1
FCCS Programming (cont’d)
STEP 2:ASPAL - Assign an access code to CALL BACK - Entry, SRV = SSC (Service Code), SID = 3 and a
Connection Status Index (CI) for Busy (B) service. For CALL BACK - Cancel, SRV = SSC (Service
Code), SID = 6. Assign a Connection Status Index (CI) for Normal (N) service.
Note 1:
When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition
to ASYDL or ASYDN.
Note 2:
System timers may be set on a network basis in ASYDN. 
						

							NEAX2400 IMX Feature Programming Manual
Page 106ND-70184 (E), Issue 3
C-1D Call Back - Dterm
C-1D Call Back - Dterm
General Description
This feature provides the ability for a Dterm, which has dialed a busy station, to press a CALL BACK key. When
this has been done, the calling station will be rung as soon as the busy station becomes available, provided that the
calling station is also free.
Operating Procedure
To set CALL BACK: 
1. Dial desired telephone number; receive busy tone.
2. Press the CALL BACK key; receive service set tone. LCD displays:
Called Station
3. Hang up.
4. When the desired station becomes idle, the calling station will ring. The LCD displays:
Called Station (Flashing) 
5. Upon answering, the called station will be rung.
6. Called D
terms LCD displays:
Calling Station
To cancel CALL BACK:
1. Lift the handset or press the SPEAKER key; receive dial tone.
2. Press the CALL BACK key; receive service set tone. Call Back is cancelled.
3. The LCD displays:
Service Conditions
1. If CALL BACK is not answered within 30 seconds, ringing will stop and CALL BACK will be
automatically cancelled.
2. CALL BACK may be assigned via CLASS OF SERVICE - INDIVIDUAL [C-15].CB SET
(Time Display)
XXXX
CB
(Time Display)
XXXX
CB
(Time Display)
XXXX
CB CANCEL
(Time Display)