NEC Neax 2400 Imx Feature Programming Manual
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NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 717 Trunk Answer from Any Station (TAS) T-8 T-8 Trunk Answer from Any Station (TAS) General Description This feature allows any station (except one with incoming restrictions) to answer incoming calls when the system is in Night Mode. Incoming exchange network calls will activate a common alert (TAS) signal at the customer’s premises. By dialing a specified code, any station may answer the call and then extend it to any other station using CALL TRANSFER-ALL CALLS [C-11]. Operating Procedure 1. TAS signal (bell, buzzer, etc.) sounds. 2. Lift the handset, receive dial tone. 3. Dial the specified TAS access code. 4. Connection to incoming call is completed. Service Conditions 1. An incoming call that terminates in the Night mode will have the following priority: a.) NIGHT CONNECTION-FLEXIBLE [N-2] b.) NIGHT CONNECTION-FIXED [N-1] c.) TRUNK ANSWER FROM ANY STATION (TAS) [T-8] 2. TAS indication will be activated for the following incoming calls: a.) Listed Directory Number b.) Foreign Exchange c.) WATS d.) CCSA 3. All consoles assigned to handle calls for a particular group of stations (whether or not they belong to the same TENANT [T-12]) must have NIGHT CONNECTION [N-1,2] set before this feature will be activated. 4. The TAS indicator can be provided on a per-tenant basis. 5. The TAS indicator must be locally-provided. 6. This feature is sometimes referred to as Universal Night Answer (UNA). 7. Individual stations may be denied access to this feature via CLASS OF SERVICE-INDIVIDUAL [C-15]. 8. If the system has changed to Day mode while a TAS call is being indicated, the ATTENDANT CONSOLE [A-3] can be connected to this call. 9. Only one TAS per Tenant can be assigned as the TAS signalling port. Interactions 1. For TAS to operate, an ATI circuit card is required, and the system must be in the Night mode, depending on the type of Attendant Console system that is in service. Exercise care when setting the resistance value via switch settings on the ATI circuit card. 2. TENANT SERVICE [T-12]: Only one TAS circuit may be assigned per tenant. 3. NIGHT CONNECTION-FIXED/FLEXIBLE [N-1, 2]: TAS can be used in conjunction with NIGHT CONNECTION-FIXED/FLEXIBLE [N-1, 2]. When the Night Connection station(s) is busy, incoming calls are directed to TAS.
NEAX2400 IMX Feature Programming Manual Page 718ND-70184 (E), Issue 3 T-8 Trunk Answer from Any Station (TAS) Interactions (cont’d) 4. CALL TRANSFER-ALL CALLS [C-11]: A station answering a call via the TAS feature will have access to the transfer feature. 5. CENTRALIZED ATTENDANT SERVICE (CAS) [C-20]: TAS may be installed at either the Main site only or at both the Main and Satellite sites. Operations at either site are the same as TAS installed in a non- CAS system. The Satellite system must have a means of placing the system into Night mode. This would require an ATI circuit card connected to a Night switch. 6. CALL FORWARDING - ALL CALLS [C-5] / BUSY LINE [C-2]: When a Direct Inward Dialing (DID) call terminates to a station setting CALL FORWARDING - ALL CALLS [C-5] or BUSY LINE [C-2] to the Attendant, the call can be answered using the TAS feature. 7. CLASS OF SERVICE-INDIVIDUAL [C-15]: Stations must be allowed access to TAS via Service Feature Class. The station Route Restriction Class will either allow or deny connection to incoming C.O. calls via TAS. 8. DAY/NIGHT CLASS OF SERVICE [D-15]: A CLASS OF SERVICE-INDIVIDUAL [C-15] change that occurs when the system goes into Night mode may allow a station to answer incoming trunk calls that are restricted to that station in Day mode. 9. HOUSE PHONE [H-2], INDIVIDUAL ATTENDANT ACCESS [I-6], STATION-TO-STATION CALLING-OPERATOR ASSISTANCE [S-12], and ATTENDANT NIGHT TRANSFER [A-19]: These calls will not be directed to TAS when the system is in Night mode. 10. CONSULTATION HOLD [C-17]: TAS cannot be accessed via CONSULTATION HOLD. 11. TRUNK ANSWER ANY STATION will not default if other provisions are not made to answer incoming calls when the system is in Night mode. See the ACFR command. 12. The type of Attendant Console system used determines how the system will enter into the Night mode. See System Data 2, Index 2, Bits 2 & 3. 13. A user receives a reorder tone after dialing the TAS access code if one or more of the following applies: a.) Station line is inward restricted. b.) Station line is fully restricted. c.) Station is restricted from the TAS access code. d.) Station has a party on Hold. e.) Another station has answered the TAS call and no other calls are in the TAS queue. 14. Incoming calls remain in the TAS queue until answered from a station or until abandoned by the far end. Programming STEP 1:ASYD - System Data 1, Index 68, Bit 2. Type of TAS ringing; 0/1: Interrupted/Continuous. SYS1, Index 77, Bit 0. Is Day/Night change accomplished by removing Attendant Console handset? 0/ 1: No/Yes. System Data 1, Index 229, Bit 3. Day/night change system message printout. 0/1: No/Yes. STEP 2:ANPD - Reserve a number level for feature access. Assign Connection Indexes, CI = N, H, B; Normal (N), Hooking (H), and Busy (B) (applicable to any feature assigned to this level). Assign NND in accordance with a predetermined numbering plan. STEP 3:ASPA - Assign an access code to TRUNK ANSWER FROM ANY STATION, SRV = SSC (Service Code), SID = 16 TAS. Connection Index of CI = N, Normal (N). STEP 4:ASFC - Assign a Service Feature Class that allows SFI = 13 for the station to receive TRUNK ANSWER FROM ANY STATION.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 719 Trunk Answer from Any Station (TAS) T-8 Programming (cont’d) STEP 5:ACFR - Allow a Transfer Service Feature Index of 5, TAS to the listed types of incoming calls to be answered by TAS. The Call Class Indexes (CCI) will correspond to ARTD, CDN 6:TCL; Trunk Class parameter. CCI: 1-LDN 2-DDD2 3-DDD3 4-TIE LINE 5-DDD4 STEP 6:ATA S - Assign the TAS circuit to the TN, MG, PIM, and the circuit number: 0/1; based on the circuit location. TAS CKT # = Attendant Console CKT #.
NEAX2400 IMX Feature Programming Manual Page 720ND-70184 (E), Issue 3 T-9 Trunk Group Busy Lamp T-9 Trunk Group Busy Lamp General Description This feature provides the ATTENDANT CONSOLE [A-3] with a visual indication when all trunks in a particular trunk group are busy (LDN, WATS, FX, DOD, CCSA, TIE or Special Trunks). Assignment of the TGBLs is made using the MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18]. Operating Procedure No manual operation is required. Service Conditions 1. The ATTENDANT CONSOLE [A-3] must have a designated TRUNK GROUP BUSY LAMP (TGBL) section. 2. This feature may be used on trunk groups consisting of WATS, TIE, FX, and special trunks. 3. Ten TGBLs are available on each Attendant Console. 4. Trunk Group Warning to indicate when a preset number of trunks in a group is busy is not provided. 5. Trunk groups cannot be combined to light a common TGBL. 6. A maximum of 10 trunks including LD and TIE are displayed on an Attendant Console. 7. Desk Console cannot be used to activate this feature. Interactions 1. ATTENDANT CONSOLE [A-3] number is the equivalent to the trunk number when assigning the Attendant Console Route 901 in ATRK. 2. The ATRK command must be assigned before the ATGL command. If ATRK is not assigned first, ERROR: 0245, “ATTENDANT CONSOLE [A-3] not assigned yet”, will be indicated. Programming STEP 1:ASYD - System Data 1, Index 9. Assign the number of ATTENDANT CONSOLE [A-3] to be used in the system. STEP 2:AT R K - Assign Route 901 to the Attendant Console. STEP 3:ARTD - Assign route data for each Trunk Group that will be represented by a Trunk Group Busy Lamp. STEP 4:AT R K - Assign trunks to the routes assigned in ATRK. STEP 5:MBTK - Make idle the trunks that are assigned, including the ATTENDANT CONSOLE [A-3]. STEP 6:ASYD - System Data 1, Index 15, Bits 0-3. In hexadecimal, assign how many TGBLs are in service, to a maximum of 10 lamps. Assign 0AH. STEP 7:AT G L - Assign the ATTENDANT CONSOLE [A-3] number, the TGBL number (1-10), and the Route Number(s) to be associated with the TGBL.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 721 Trunk Group Busy Lamp T-9 FCCS Programming Programming for the IMX-U (Series 7400 software enhancement) TGBL data can be transmitted to all the local nodes by the circuit card DLMX (PA-PC94) via DLKC circuit cards in the IMX-U. For more detailed information, see the NEAX2400 IMX Office Data Specification and the NEAX2400 IMX Circuit Card Manual. Programming for the DLMX (PA-PC94) Circuit Card STEP 1:ASYD - SYS1 INDEX 15, b0-3: Number of Trunk Group Busy Lamps (TGBL) for Attendant Console. Assign 01 (Hex) - 0A (Hex) for 1-10 busy lamps. (Note 1) Note 1: Unify the data to all the local nodes. STEP 2:ASYDL - SYS1 INDEX 804, b1: Transmission of Logical Route Busy Information. 0/1: Out (ATGL) /In service (ATGLL) (Note 2) (Note 4) Note 2: Assign the system data to the each local node. STEP 3:AT R K - Assign the trunk data of DLMX. RT: 938 (DLMX) LENS: Assign LV7 of odd-number Group (G) (Note 3) Note 3: Assign the trunk data to the local node which the DLMX card(s) is/are mounted. STEP 4:AT G L L - Assign the ATTENDANT CONSOLE [A-3] number, the TGBL number (1-10), and Logical Route Number that are associated with the TGBL. Note 4: When the data of ASYD SYS1, INDEX 804 b1 is changed, ATGLL has to be reassigned. Note 5: Before assigning the ATGLL, FPC of the Node which the Attendant Console is established, is needed to be assigned by the command ASYDL SYS1 INDEX 640. STEP 6:MBTK - Assign the Make Idle status to the trunk which DLMX card(s) is/are mounted.
NEAX2400 IMX Feature Programming Manual Page 722ND-70184 (E), Issue 3 T-10 Trunk-to-Trunk Connection T-10 Trunk-to-Trunk Connection General Description This feature provides any user with the ability to conference together either two Central Office calls or a Central Office and TIE Line call. Operating Procedure 1. Place incoming caller on hold. 2. Receive special dial tone. 3. Dial the desired Central Office or TIE access code. 4. Receive second dial tone. 5. Dial the desired number; receive answer. 6. Announce the conference and momentarily press the switch hook again. 7. The original party is now included in connection. Service Conditions 1. The originating party may hang up at any time. The additional two parties will not be disconnected. 2. This feature may be restricted to individual stations via System Data. 3. In the case of outgoing calls on trunks with no answer supervision, this feature may be activated only after 18 seconds have elapsed since the last digit was dialed. This timer is programmable in System Data. 4. In the case of outgoing calls on trunks with answer supervision, this feature may be activated as soon as the called party answers. 5. A user may hang up after completing a TRUNK-TO-TRUNK CONNECTION without affecting the connection of the two outside parties, provided that: a.) One trunk is incoming and the other is outgoing. b.) Both trunks are ground start. c.) Users wait a programmed time interval after dialing an outside line before hanging up. 6. If the originating party encounters a no-answer or busy signal when trying to conference a third party, the originating party switch hook flashes and is reconnected to the held call. 7. This feature is inoperative when release signal is not provided from the distant end. Interactions 1. For direct trunk-to-trunk connection, see TANDEM SWITCHING OF TIE TRUNKS-2/4-WIRE [T-1]. 2. If a THREE-WAY CALLING [T-2] connection includes two trunks, then when the station hangs up, the trunk will release, unless the trunks are allowed TRUNK-TO-TRUNK CONNECTION via the ARRC command, ARI-D-RES. Programming STEP 1:ASYD - System Data 1, Index 156. The timer value for non-senderized trunks between seizure and when a switch hook flash is possible. Default is 30 seconds.Without SMDR, it is recommended to change it to two seconds. Program 31H. System Data 1, Index 157. The timer value for senderized trunks between seizure and when a switch hook flash is possible. Default is 18 seconds. Without SMDR, it is recommended to change it to two seconds. Program 31H. (See STATION MESSAGE DETAIL RECORDING [S-10]).
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 723 Trunk-to-Trunk Connection T-10 Programming (cont’d) System Data 2, Index 1, Bits 0 & 1. CONSULTATION HOLD. Assign data “11” for CONSULTATION HOLD service on Originating, Terminating, and Tandem calls. System Data 2, Index 6, Bit 2. This Bit remains as data “0”. CALL TRANSFER-ALL CALLS [C-11]. System Data 2, Index 6, Bit 3. Enable add-on station. This Bit remains as data “0” for THREE-WAY CALLING [T-2]. System Data 3, Index 2. Assign data 91H for normal switch hook flash values. STEP 2:ARSC - Stations allowed to establish TRUNK-TO-TRUNK CONNECTION must be provided access to routes that have been allowed TRUNK-TO-TRUNK CONNECTION in the ARRC command. STEP 3:ASFC - Assign a Service Feature Class that allows SFI 10 to stations that will have CALL HOLD [C- 6]. STEP 4:AT R K - Assign these LENs as Route 909, Digital Conference Trunk. LENs consist of the following: Group and Level numbers for the Digital Conference Trunk are 210, 213, 216, 221, 224, 227, 232, and 235. STEP 5:ARRC - Routes that will be allowed TRUNK-TO-TRUNK CONNECTION must be allowed here for ARI-A-RES. ICRT: Incoming Route Number OGRT: Outgoing Route Number ARI-A-RES: This allows/restricts trunk-to-trunk (tandem) connection via the Attendant Console and stations. ARI-D-RES: This allows/restricts trunk-to-trunk (tandem) connections via Direct Dial access from a station and trunks. 0: Alternate routing is restricted 1: Alternate routing is allowed 0: Alternate routing is restricted 1: Alternate routing is allowed 2: Toll Restricted When ARI-D-RES is needed for a direct dial TRUNK-TO-TRUNK CONNECTION, refer to the application within this document for the programming steps. Such applications include REMOTE ACCESS TO SYSTEM [R-2], TANDEM SWITCHING OF TIE TRUNKS-2/4-WIRE [T-1], INCOMING CENTRAL OFFICE TO TIE LINE CONNECTION [I-3], and TOLL RESTRICTION-3/ 6-DIGIT [T-7]. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note) STEP 1:ARSCN - Stations allowed to establish TRUNK-TO-TRUNK CONNECTION must be provided access to routes that have been allowed TRUNK-TO-TRUNK CONNECTION in the ARRC command. XX X XX X Module Group Unit GroupLevel
NEAX2400 IMX Feature Programming Manual Page 724ND-70184 (E), Issue 3 T-10 Trunk-to-Trunk Connection FCCS Programming (cont’d) STEP 2:ARRCN - Routes that will be allowed TRUNK-TO-TRUNK CONNECTION must be allowed here for ARI-A-RES. ICRT: Incoming Route Number OGRT: Outgoing Route Number ARI-A-RES: This allows/restricts trunk-to-trunk (tandem) connection via the Attendant Console and stations. ARI-D-RES: This allows/restricts trunk-to-trunk (tandem) connections via Direct Dial access from a station and trunks. 0: Alternate routing is restricted 1: Alternate routing is allowed 0: Alternate routing is restricted 1: Alternate routing is allowed 2: Toll Restricted When ARI-D-RES is needed for a direct dial TRUNK-TO-TRUNK CONNECTION, refer to the application within this document for the programming steps. Such applications include REMOTE ACCESS TO SYSTEM [R-2], TANDEM SWITCHING OF TIE TRUNKS-2/4-WIRE [T-1], INCOMING CENTRAL OFFICE TO TIE LINE CONNECTION [I-3], and TOLL RESTRICTION-3/ 6-DIGIT [T-7]. Note: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 725 Tenant Service T-12 T-12 Tenant Service General Description This feature provides for more than one organization (tenant) to share the same PBX. Through system programming, each organization may be restricted to its own Central Office trunks, ATTENDANT CONSOLEs [A-3], and extension links. In addition, incoming calls are directed to the specific organization (tenant). Operating Procedure No manual operation is required. Service Conditions 1. An Attendant Console is normally provided for each tenant. However, when required, a single common console may be shared by two or more tenants. 2. Inter-office calling between tenants may or may not be restricted, depending on System Data. 3. Different tenants may share a common group of trunks, where required. 4. When a tenant station dials “0” (Operator Call Code), it will be connected to that tenant’s console. 5. Different tenants cannot use the same numbering plan. 6. The same telephone numbers cannot be assigned among different Tenants (for example, stations numbered 2XXX can be associated with only one Tenant). 7. STATION-TO-STATION [S-11], CALL TRANSFER [C-11] THREE-WAY CALLING [T-2], TAS [T- 8] and CALL FORWARDING [C-2, 3, 5] calls between Tenants can be restricted or allowed. 8. SMDR [S-10] includes Tenant identification. 9. The same access code can be assigned among Tenants for service features (for example, CALL HOLD [C-6], CALL BACK [C-1], CALL PICKUP - GROUP [C-7], CALL FORWARDING - ALL CALLS - D term [C-5D], SPEED CALLING [S-3], TAS [T-8], etc.). 10. The NEAX2400 IMX can provide TENANT SERVICE [T-12] to a maximum of 63 tenants. 11. Tenant numbers should be allocated on a network basis for the FCCS network. Interactions 1. To provide TENANT SERVICE, features need not be separated. Whenever possible, keep features common to use data memory as economically as possible. When commands are separated, they must be programmed for each tenant accommodated in System Data 2. 2. FORCED ACCOUNT CODES [F-7] and AUTHORIZATION CODES [A-20] do not require separate tenant service for AMND, System Data 1, Index 93, Bit 6. 3. Each tenant may have its own Attendant Console(s), unless that number exceeds system capacity; for example, five tenants in a two-PIM configuration. The number of consoles per tenant is not limited by programming but is limited by the system configuration. 4. Different tenants may or may not share the same CO trunks. Termination of a trunk is a function of the ARSC command. DID trunks can be assigned to any tenant. However, the Listed Directory Number, as assigned in the ALDN command, determines where the call terminates. If the incoming LDN digits are assigned against Tenant 2, the call terminates to the Tenant 2 Attendant Console, even if the digits come on a Tenant 1 trunk.
NEAX2400 IMX Feature Programming Manual Page 726ND-70184 (E), Issue 3 T-12 Tenant Service Interactions (cont’d) 5. CALL FORWARDING [C-2, 3, 5]: When a station call forwards to the Attendant Console, the call will go to the originating station’s Attendant Console, as assigned via the Tenant parameter of the ATRK command. 6. CLASS OF SERVICE-INDIVIDUAL [C-15]: Refer to the programming section. This feature affects the construction of all classes of service. Programming STEP 1:ASYD - System Data 1, Index 8. Assign the number of tenants that the system will serve, in hexadecimal format. System Data 1, Indexes 92, 93, & 94. The Bits of these indexes allow for either common or separate tenant assignments for other specific commands. The following Bits represent the following commands. Assign as follows; 0/1: Separate/Common. Index 92 Bit 0, All of ASYD, System Data 2 Bit 1, ASPA Bit 2, ANPD Bit 3, ALDN, ASDT & ASAT (Must be assigned as data “1”.) Bit 4, ARSC Bit 5, ACFR Index 93 Bit 0, ASFC Bit 1, ACFO Bit 2, ATAS Bit 3, ASPD Bit 4, ASTP & AFRS (O.G.Connection) Bit 5, ASTP & AFRS (I.C.Connection) Bit 6, AMND Bit 7, AAED Index 94 Bit 0, ATNR Bit 2, APCR. (EPN Only) STEP 2:AT N R - Assign the appropriate tenant restrictions. DAY/NIGHT: Day/Night Mode D: Day Mode N: Night Mode OGTN: Originating Tenant TMTN: Terminating Tenant TRI: Tenant Restriction Index (0-15) RES: Restriction Data (0/1) 0: Restricted 1: Allowed