NEC Neax 2400 Imx Feature Programming Manual
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NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 607 Special Dial Tone S-2 S-2 Special Dial Tone General Description This feature provides a distinctive dial tone to a user after the switch hook has been pressed, enabling the user to activate a specific service feature. Operating Procedure 1. While connected with the first party, user presses the switch hook; receives SPECIAL DIAL TONE. 2. User may activate a service feature, such as: CALL HOLD [C-6] CALL TRANSFER-ALL CALLS [C-11] Service Conditions 1. SPECIAL DIAL TONE rating is 350/440 Hz at 240 IPM. 2. If dialing is not initiated within 12 seconds after receiving SPECIAL DIAL TONE, reorder tone will be sent to the station. If the station has not gone back on hook or initiated dialing after 30 seconds of reorder tone, the station will be placed in the LINE LOCKOUT [L-3] mode. 3. If a user attempts CALL FORWARDING - ALL CALLS [C-5], - BUSY LINE [C-2] - DON’T ANSWER [C-3], etc., SPECIAL DIAL TONE will be sent to that station after access code dialing. Interactions 1. No other programming is required. This tone is generated for all momentary pressing of the Hooking feature applications. 2. LINE LOCKOUT [L-3]: SPECIAL DIAL TONE is sent for 12 seconds, reorder tone for 30 seconds, followed by Line Lockout. Programming ASYD - System Data 1, Index 42, Bit 7. Is SPECIAL DIAL TONE continuous or a burst? 0/1: Continuous/Burst. Leave as Data 0. System Data 2, Index 1, Bit 0 & 1. Assign as data “1” for both Bits to provide CONSULTATION HOLD capability on a per-tenant basis. System Data 3, Index 2. Assign data 91H for Normal (N) and Hooking (H) values.
NEAX2400 IMX Feature Programming Manual Page 608ND-70184 (E), Issue 3 S-3 Speed Calling - System S-3 Speed Calling - System General Description This feature allows a user or ATTENDANT CONSOLE [A-3] to call frequently dialed numbers using fewer digits (abbreviated call codes) than would normally be required. Operating Procedure 1. Lift handset; receive dial tone, 2. Dial SPEED CALLING - SYSTEM access code (maximum three digits), or press D term Speed Calling key. 3. Dial abbreviated call code (maximum four digits). 4. Call is completed. Service Conditions 1. SPEED CALLING - SYSTEM codes programmed into System Data are accessible by all stations with a CLASS OF SERVICE - INDIVIDUAL [C-15] permitting SPEED CALLING - SYSTEM. 2. Each abbreviated call code can store a maximum of 24 digits, including access codes and pauses. 3. SPEED CALLING - SYSTEM numbers are programmed via System Data entry from the MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18]. 4. Stations may be denied access to SPEED CALLING - SYSTEM via CLASS OF SERVICE [C-15] assignment in System Data. SPEED CALLING may also be allowed or denied on either a station or tenant- wide basis. 5. TOLL DENIAL/TOLL DIVERSION [T-6] and TOLL RESTRICTION-3/6-DIGIT [T-7] may or may not be applied to SPEED CALLING - SYSTEM, as desired. 6. LEAST-COST ROUTING-3/6-DIGIT [L-5] may be provided via SPEED CALLING - SYSTEM access. 7. If the station is restricted from dialing outside via programming, the station can still access SPEED CALLING - SYSTEM. 8. A maximum of 1,000 codes can be assigned per NEAX2400 IMX system. 9. The outgoing call using a trunk in the remote node is applied to this feature. Interactions 1. FORCED ACCOUNT CODES [F-7] and AUTHORIZATION CODES [A-20] cannot be programmed for use via the SPEED CALLING-SYSTEM. 2. Pauses are programmable from the MAT using the “P” key of the keyboard. Pauses consume one digit of the available 24 digits. A pause lasts for 2.8 seconds. A pause cannot be added directly after an LCR access code. 3. TOLL DIVERSION/TOLL DENIAL [T-6] and TOLL RESTRICTION 3/6 DIGIT [T-7] will interact with this feature if SPEED CALLING-SYSTEM is toll restricted. 4. Special dial tone may be returned after dialing SPEED CALLING-SYSTEM if AUTHORIZATION CODES [A-20] are operational in the system and Toll Restriction applies to SPEED CALLING- SYSTEM. 5. See SPEED CALLING OVERRIDE-SYSTEM [S-61].
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 609 Speed Calling - System S-3 Programming STEP 1:ASYD - System Data 2, Index 1, bit 7. Does TOLL RESTRICTION [T-7] apply to SPEED CALLING-SYSTEM? 0/1: No/Yes. STEP 2:ANPD - Reserve a number level for feature access. Assign Connection Indexes of Normal (N), Hooking (H), and Busy (B). Assign NND in accordance with a predetermined numbering plan. STEP 3:ASPA - Assigning an access code to SPEED CALLING-SYSTEM, assign SRV = SSC (Service Code), SID = 15. Program for Normal (N). NND = Access code plus Abbreviated Digit Code (ADC). See ASPD. Example: 6 + 010 1 digit + 3 digits = NND = 4. STEP 4:ASFC - Assign a Service Feature Class that allows SFI 12 to stations that will have SPEED CALLING-SYSTEM. STEP 5:ASPD - Assign the Tenant Number, ADC, and CD-telephone number to be sent. Include the access code of the route in the CD. STEP 6:AKYD - Assign SPEED CALLING to D term key. Assign FKY15 to the Dterm key. STEP 7:ADSL - Assign S-SPD key; Assign SN=1 (Originating; DT Connection) and FKY=15 (Speed Calling - System). This command is used for assigning a function to each soft key. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note) STEP 1:ANPDL - Reserve a number level for feature access. Assign Connection Indexes of Normal (N), Hooking (H), and Busy (B). Assign NND in accordance with a predetermined numbering plan. STEP 2:ASPAL - Assigning an access code to SPEED CALLING-SYSTEM, assign SRV = SSC (Service Code), SID = 15. Program for Normal (N). NND = Access code plus Abbreviated Digit Code (ADC). See ASPD. Example: 6 + 010 1 digit + 3 digits = NND = 4. Note: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.
NEAX2400 IMX Feature Programming Manual Page 610ND-70184 (E), Issue 3 S-3D Speed Calling - System - Dterm S-3D Speed Calling - System - Dterm General Description This feature allows a Dterm user to call frequently dialed numbers using fewer digits (abbreviated call codes) than would normally be required. Operating Procedure Originating a call from a Dterm: 1. Press the SPEED CALLING-SYSTEM (SPEED-SYS) key. 2. Dial the abbreviated call code (maximum of four digits). The LCD displays: 3. The call is completed. 4. If the D term does not have the SPEED-SYS key, dial the SPEED CALLING-SYSTEM access code, then the abbreviated call code. To operate from a SPEED CALLING-ONE TOUCH key: 1. Press a FEATURE key, then a One Touch-Speed Calling key. The LCD displays previously stored digits. 2. Dial the SPEED CALLING-SYSTEM access code and the abbreviated call code. 3. Press the FEATURE key. The LCD displays: 4. To access, press the SPEED CALLING-ONE TOUCH D term [S-26D] key. Service Conditions 1. SPEED CALLING-SYSTEM [S-3] codes programmed into System Data are accessible to all stations with a CLASS OF SERVICE-INDIVIDUAL [C-15] permitting speed calling. 2. Each abbreviated call code can store a maximum of 24 digits, including access codes and pauses. 3. The standard number of speed calling numbers stored in the NEAX2400 IMX is 1,000. 4. Speed calling numbers are programmed via System Data from the MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18]. 5. Stations may be denied access to SPEED CALLING-SYSTEM-D term via CLASS OF SERVICE- INDIVIDUAL [C-15] assignment in System Data. SPEED CALLING SYSTEM [S-3] may be allowed or denied on either a station or tenant-wide basis. 6. TOLL DENIAL/TOLL DIVERSION [T-6] and TOLL RESTRICTION-3/6-DIGIT [T-7] may or may not be applied to SPEED CALLING-SYSTEM-D term, depending on preference. 7. LEAST-COST ROUTING-3/6-DIGIT [L-5] may be provided via SPEED CALLING-SYSTEM access. (Time Display)XXX Abbreviated Call Code SPEED SET (Time Display)
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 611 Speed Calling - System - DtermS-3D Programming STEP 1:ASYD - System Data 2, Index 1, bit 7. Does TOLL RESTRICTION [T-7] apply to SPEED CALLING-SYSTEM? 0/1: No/Yes. STEP 2:ANPD - Reserve a number level for feature access. Assign Connection Indexes of Normal (N), Hooking (H), and Busy (B). Assign NND in accordance with a predetermined numbering plan. STEP 3:ASPA - Assigning an access code to SPEED CALLING-SYSTEM, assign SRV = SSC (Service Code), SID = 15. Program for Normal (N). NND = Access code plus Abbreviated Digit Code (ADC). See ASPD. Example: 6 + 010 1 digit + 3 digits = NND = 4. STEP 4:ASFC - Assign a Service Feature Class that allows SFI 12 to stations that will have SPEED CALLING-SYSTEM. STEP 5:ASPD - Assign the Tenant Number, ADC, and CD-telephone number to be sent. Include the access code of the route in the CD. STEP 6:AKYD - Assign SPEED CALLING to D term key. Assign FKY15 to the Dterm key. STEP 7:ADSL - Assign S-SPD key; Assign SN=1 (Originating; DT Connection) and FKY=15 (Speed Calling - System). This command is used for assigning a function to each soft key. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note) STEP 1:ANPDL - Reserve a number level for feature access. Assign Connection Indexes of Normal (N), Hooking (H), and Busy (B). Assign NND in accordance with a predetermined numbering plan. STEP 2:ASPAL - Assigning an access code to SPEED CALLING-SYSTEM, assign SRV = SSC (Service Code), SID = 15. Program for Normal (N). NND = Access code plus Abbreviated Digit Code (ADC). See ASPD. Example: 6 + 010 1 digit + 3 digits = NND = 4. Note: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.
NEAX2400 IMX Feature Programming Manual Page 612ND-70184 (E), Issue 3 S-4 Splitting S-4 Splitting General Description This feature allows the ATTENDANT CONSOLE [A-3] to speak privately with one party on an Attendant-handled connection without the other party overhearing. Operating Procedure To speak with the called party only: 1. Dial the desired telephone number. 2. Station class/telephone number is displayed. 3. Wait for the party to answer. To speak with the calling party only: 1. Press the SRC key. 2. Trunk group/number is displayed. 3. Proceed with the conversation. To return to the called party: 1. Press the DEST key. 2. Station class/number displayed. To speak with both parties: 1. Press the TALK key. To release from the ATTENDANT CONSOLE [A-3]: 1. Press the RELEASE key. To disconnect all parties involved in a THREE-WAY CONFERENCE [T-2]: 1. Press the DEST key. 2. Press the CANCEL key twice. Service Conditions 1. The ATTENDANT CONSOLE [A-3] may alternate between the called and calling parties, and THREE- WAY CONFERENCE [T-2], as desired. 2. If SERIAL CALL [S-15] is provided, the call is automatically split when the ATTENDANT presses the loop key to answer a recall initiated by a user. 3. The SPLITTING feature is a standard Attendant feature. 4. SPLITTING is automatic when the Attendant begins call completion or answers a recall. 5. SPLITTING is manual when the SRC, DEST, or TALK key is pressed on the ATTENDANT CONSOLE. 6. If a station is in a SERIAL CALL [S-15] with an outside party and LOCKOUT is not provided (optional), pressing the associated loop key will bridge on the existing connection, and SPLITTING is not provided. Interactions 1. The ATTENDANT CONSOLE [A-3] must first be provided. 2. If conference calling is required, THREE-WAY CALLING [T-2] must first be provided. Programming No programming is required.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 613 Splitting - DtermS-4D S-4D Splitting - Dterm General Description This feature allows a Dterm user to alternately converse between two separate parties while one party is connected and one party remains on hold. The user uses the TRANSFER button to alternate conversations between the two parties. Operating Procedure While a conversation is in progress: 1. Press the TRANSFER key; hear special dial tone. 2. Dial the new number; the first party is held, the second party answers. 3. Press the TRANSFER key; return to the first party; the second party is held. 4. Repeat as often as needed. Service Conditions THREE-WAY CALLING [T-2D] may be established at any time by pressing the CONF key. Interactions 1. SPLITTING is inherent to the system and is operated by using the TRANSFER key. 2. The conference trunk is only required when a three-way connection is desired. Programming STEP 1:ASYD - System Data-2, Index 1, bits 0 & 1. Consultation Hold allowed or denied. 00: Denied; 01: Originating and Terminating Calls allowed, Tandem Call Denied; 11: All calls allowed. Assign data “11”. System Data 2, Index 6, bit 2. Leave as data “0” to enable the CALL TRANSFER-ALL CALLS [C- 11] feature. STEP 2:AT R K - Assign these LENs as Route 909, Digital Conference Trunk. A LEN consists of the following: Group and Level numbers for the Digital Conference Trunk are 210, 213, 216, 221, 224, 227, 232, and 235. STEP 3:MBTK - Make idle the Digital Conference Trunk. XX X XX X Group Unit GroupLevel Module
NEAX2400 IMX Feature Programming Manual Page 614ND-70184 (E), Issue 3 S-6 Station-Controlled Conference S-6 Station-Controlled Conference General Description This feature allows any NEAX2400 IMX station to establish a conference. The conference may be any combination of stations and/or trunks (inside and outside parties). Operating Procedure Procedure 1 (MEET-ME CONFERENCE): 1. User wishing to establish the conference (conference leader) calls each party desired and advises them of the conference. 2. All stations then call the conference telephone number, and the conference leader calls the special conference number for the leader. 3. Conference connection is automatic. 4. The conference leader may dial “0” to lock out additional parties. 5. If the conference leader connected to the conference circuit dials digit “#”, all conferees will be disconnected. Otherwise, the conference is terminated only after all parties have hung up. 6. To release from a conference circuit individually, a user hangs up. The remaining conferees may continue without interruption. Procedure 2: 1. Conference leader dials the conference telephone number on the conference; conference circuit automatically answers. 2. The conference leader makes a Switch Hook Flash (SHF). 3. The conference leader dials the telephone number of conferee; receive ringback tone. 4. The conferee answers. 5. The conference leader hangs up; the conferee is connected to the conference circuit (port 1). 6. The conference leader sequentially calls all desired parties (up to 7 parties) and connects them to the other conference circuits (port 2 to 7). 7. The conference leader may dial “0” to lock out additional parties. 8. If the conference leader connected to the conference circuit dials digit “#”, all conferees will be disconnected. Otherwise, the conference is terminated only after all parties have hung up. 9. To release from a conference circuit individually, a user hangs up. The remaining conferees may continue without interruption. Service Conditions 1. The station connected to port 0 of the PA-CFTB becomes the conference leader. 2. While the conference unit provides for amplification, the condition of Central Office connections will affect conference transmission. 3. Each conference unit provides up to an 8-party conference. 4. Conference unit extension numbers should be placed in a STATION HUNTING [S-7, 8, 9] group with only the pilot numbers published. 5. Override services, such as, BUSY VERIFICATION [B-3], ATTENDANT OVERRIDE [A-7], or EXECUTIVE RIGHT-OF-WAY [E-1] are denied on a conference call.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 615 Station-Controlled Conference S-6 Programming STEP 1:ANPD - A number level must be reserved for station numbering plan. In an existing system, a station level will already be established. If a vacant level does exist, it may be used to create 2 or 3-digit station numbering. For example: TN: 1 DC: 3 CI: N, H, BNND: 1 BLF: 1-On STEP 2:ASPA - For the desired station numbering assign SRV = STN (Station). For example: ACC: 3 CI: N, H, B SRV = STN (Station) STEP 3:ASDT - Assign all ports of the PA-CFTB as DP/PB stations; TEC = 3. Based on the example data assignments in ANPD, the station numbers will reside in level 3. Example data assignments. (PA-CFTB located in PIM 1, Group = 03): STEP 4:ASHP - Assign to a STATION HUNTING-TERMINAL [S-9] group the pilot and stations of the PA- CFTB located on levels 1-7. For example: TN: 1 STN: 3201 CNT: 7 STN: 3202, 3203, 3204, 3205, 3206, 3207 In this example, Ext. 3201 is the Pilot number of the Conference Bridge. Do not assign the Conference Leader to this group. Before or after all Conference participants are connected to the PA-CFTB, the Conference Leader directly calls the Conference Leader Port; for this example Ext. 3200. PA-CFTB Port LEN Station Number TEC SFC RSC Remarks 0 001030 3200 3 1 1 Conference Leader 1 001031 3201 3 1 1 Conference Participant Ports 2 001032 3202 3 1 1 3 001033 3203 3 1 1 4 001034 3204 3 1 1 5 001035 3205 3 1 1 6 001036 3206 3 1 1 7 001037 3207 3 1 1
NEAX2400 IMX Feature Programming Manual Page 616ND-70184 (E), Issue 3 S-7 Station Hunting - Circular S-7 Station Hunting - Circular General Description This feature permits a call to be processed automatically through a hunt group of busy extensions, in a programmed order. Operating Procedure No manual operation is required. Service Conditions 1. This feature can be activated via FCCS. 2. When all stations within a Circular Hunt Group are busy: a.) If a call is terminated to a group does not have a Secretarial Station, the caller will receive a busy tone. b.) If a call is directed to a group that has a Secretarial Station, the call will be shifted to the Secretarial Station. However, the caller will receive a busy tone when the Secretarial Station is also busy. 3. Assignment of telephone numbers to a Circular Hunt Group may be in any order. 4. This feature will be activated whenever the hunt group is dialed by the Attendant or another station within the system. 5. Calls to the first programmed station in a Circular Hunt Group will proceed through all other programmed stations in the order they were programmed upon encountering a busy station, until reaching the last. 6. Calls directed to any other number in the Circular Hunt Group will proceed in the same manner as calls to the first programmed number. 7. If a HUNT group station has set CALL FORWARDING-ALL CALLS [C-5], hunting will bypass that station and continue in the order of hunting. 8. The maximum number of stations per group is 100. 9. Within the FCCS network, there is no limit for the number of Circular Hunt Groups. 10. If a Phantom Number is assigned to the pilot number, hunting may or may not occur when the Phantom Number is dialed, depending on System Data. 11. In a Circular Hunt Group, one station can be designated as a secretarial station, thereby always being the last station in the hunting sequence. 12. CALL FORWARDING-BUSY LINE [C-2]/ALL CALLS [C-5] are activated first rather than STATION HUNTING-CIRCULAR, if the dialed station has set this feature. 13. The terminating sequence of service features to a station is as follows: CALL FORWARDING - ALL CALLS [C-5] CALL FORWARDING - BUSY LINE [C-2] STATION HUNTING [S-7, 8, 9] CALL WAITING - ORIGINATING [C-31] CALL WAITING - TERMINATING [C-12] 14. Recall from CALL BACK [C-1], OUTGOING TRUNK QUEUING [O-2] and PAGING TRANSFER [P- 10] will not hunt. 15. A station can belong to only one hunt group (either Circular or Terminal).