NEC Neax 2400 Imx Feature Programming Manual
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NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 197 Call Forwarding-Intercept / Announcement C-25 Programming (cont’d) STEP 6:AAED - Used to assign Announcement equipment. Assign: TN: Tenant Number EQP: Announcement Equipment Number 0: Dead Level 1: Unused Number (LCR OPR not programmed) 2: Available 3: Available 4: Outgoing Trunk Group Busy Announcement 5: Available 6: Available 7: Outgoing Route Restriction Announcement 8 ~ 15: Available for ANNOUNCEMENT SERVICE [A-15] applications. RT, TK: Route & Trunk number of the trunk connected to the Announcement Equipment. C: Duration of Connection, 0/1: Disconnection occurs in 30 seconds / the connection is held until the station releases. See the requirements of the announcement equipment. R: Sending RBT, 0/1: Sending/Not sending. Normally assign data “0”. A: Answer Signal Sending, 0/1: No answer from Incoming trunk / Answer from Incoming trunk. Normally assign data “0”. No answer signal is sent to the CO. Therefore the calling party will not be billed for the call. M: Multiple Connection, 0/1: Single Connection / Multiple Connection. See the requirements of the announcement equipment. STEP 7:ACFR - Assignment of Call Forwarding Restriction. Upon determining which types of Call Class Indexes (CCI) will be answered via CALL FORWARDING - INTERCEPT, for example, CCSA and DID calls: allow those CCIs a Transfer Service Feature Index of 1, for CALL FORWARDING - ALL CALLS, NO ANSWER, BUSY. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. STEP 1:ALRTN - This data must be assigned to the NCN. Assign the logical route number to the physical route. STEP 2:AAEDN - This data must be assigned to the NCN. Assign the announcement equipment data. UGN: User Group Number EQP: Announcement Equipment Number 0 = Dead Level 1 = Unused Number 2-15 = Announcement service C: Duration of Connection 0 = Disconnection occurs in 30 seconds 1 = Connection is held until the station is released. See the requirements of the application for the announcement equipment. For Dead level applications, assign data “0”.
NEAX2400 IMX Feature Programming Manual Page 198ND-70184 (E), Issue 3 C-25 Call Forwarding-Intercept / Announcement FCCS Programming (cont’d) R: Sending RBT 0/1 = Yes/No A: Answer Signal Sending (Answer from the incoming trunk) 0 = No/Yes Normally assign data “1”. M: Multiple Connection 0/1 = Single Connection/Multiple Connection LGRT: Logical Route Number TK: Trunk Number *Not necessary for “M = 1” STEP 3:ARRCN - This data must be assigned to the NCN. Release the restriction between the terminating trunk and the announcement trunk. STEP 4:ARSCN - This data must be assigned to the NCN. Release the restriction between the announcement trunk and the station. Note: The current command data shown is set to all nodes using the service: ASTD, ARTD, ATRK, MBTK
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 199 Call Forwarding - Override C-26 C-26 Call Forwarding - Override General Description This feature allows a target user (Station A) to call the station (Station B) which has set CALL FORWARDING - ALL CALLS [C-5] to it. If the called station (Station B) has set the CALL FORWARDING - BUSY LINE [C-2] to the calling station (Station A), the calling station (Station A) hears busy tone and can activate CALL BACK [C-1], EXECUTIVE RIGHT-OF-WAY [E-1], or CALL WAITING - ORIGINATING [C-31]. Operating Procedure Station A presses EXECUTIVE RIGHT-OF-WAY [E-1] or CALL WAITING [C-31] after hearing busy tone. Service Conditions 1. This service feature is allowed to all stations in the NEAX2400 IMX, except the ATTENDANT CONSOLE [A-3]. 2. Any station that has set CALL FORWARDING - ALL CALLS [C-5] can activate any feature, if the station is allowed the feature via CLASS OF SERVICE [C-15]. 3. When Station A (D term) calls Station B (Dterm), or if Station A places an incoming call into hold condition and calls Station B, each Dterm LCD displays as shown below: Programming ASFC - Assign Service Feature Class that allows SFI = 156 (Call Forwarding - Override Indication) to the Dterm stations allowed LCD indication of this service.TRANSFER 4501 4501 Station A (4567) Indicates Station B has been set Call Forwarding - All Calls to Station A. Transferred Station TRANSFER 4501 4567 Station B (4501) Indicates Station B has been set Call Forwarding - All Calls to Station A. Transferring Station Transferred Station
NEAX2400 IMX Feature Programming Manual Page 200ND-70184 (E), Issue 3 C-27D Call Waiting - Answer - Dterm C-27D Call Waiting - Answer - Dterm General Description This service feature allows a Dterm user to answer a CAMPED-ON [A-1] or CALL WAITING [C-12, 31] call while putting an existing call on HOLD [C-6], by pressing the ANSWER key. Operating Procedure CAMP-ON [A-1] or CALL WAITING [C-12, 31] to a busy Dterm is activated: 1. The user hears Camp-On Indication Tone or Call Waiting Tone during a call in progress; the LCD of the Dterm displays: Trunk/Telephone Number Trunk/Telephone Number 2. The user presses ANSWER key and is connected to the waiting call. 3. To return to the original call, the D term user re-presses ANSWER key. Service Conditions 1. Service conditions are essentially the same as those of CALL WAITING - TERMINATING [C-12] for ordinary telephone sets. 2. Pressing RECALL will disconnect the party presently engaged in conversation. Interactions 1. This feature is allowed whenever the destination telephone is engaged in any state other than: a.) engaged in a 3-way connection, b.) a Privacy feature is activated, c.) connected to a route programmed to have Line/Trunk, Privacy, CDN 44:PRV, d.) listening to a tone (dial tone, reorder tone, service set tone, busy tone, ringback tone). 2. CALL WAITING-ANSWER-D term is operated by pressing the ANSWER key located on the Dterm instrument. This feature is used for ATTENDANT CAMP-ON [A-1] and CALL WAITING- ORIGINATING [C-31]. 3. Periodic Call Waiting Tones will not operate for ATTENDANT CAMP-ON WITH TONE INDICATION [A-1]. Programming STEP 1:ASYD - System Data 1, Index 152. Timer class 3 = 2 seconds. MTC x TC = Interval for CALL WAITING. MTC assigned in hexadecimal to bits 0 ~ 3 of this index. Default value is 10 seconds. System Data 2, Index 10, bit 6. Should CALL WAITING - ORIGINATING [C-31] operation be automatic upon encountering a busy station? 0/1: No/Yes. Assign on a per tenant basis.CAMP ON XXXXXX (Time Display) C WAIT XXXXXX (Time Display)
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 201 Call Waiting - Answer - DtermC-27D Programming (cont’d) System Data 2, Index 10, bit 7. Should the warning tone set in System Data 1, Index 152 be periodically sent? 0/1: No/Yes. Assign on a per tenant basis. STEP 2:ASFC - Assign a Service Feature Class that allows SFI’s 5, 6, and 11. This allows the ability to originate a CALL WAITING - ORIGINATE (SFI 5), to terminate a CALL WAITING - ORIGINATING [C-31] (SFI 6), and to receive Camp-On Tone (SFI 11). Commands related to CALL WAITING - ORIGINATING [C-31]: STEP 3:ANPD - Reserve a number level for feature access. Assign for Normal (N), Hooking (H), and Busy (B). Assign NND in accordance with a predetermined numbering plan. STEP 4:ASPA - Assign an access code to CALL WAITING - ORIGINATING [C-31], SRV = SSC (Service Code), SID = 5 for Connection Status Index (CI) of Busy (B). Assign the NND value as equal to the digits in the feature access code. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note 1) STEP 1:ANPDL - Reserve a number level for feature access. Assign for Normal (N), Hooking (H), and Busy (B). Assign NND in accordance with a predetermined numbering plan. STEP 2:ASPAL - Assign an access code to CALL WAITING - ORIGINATING [C-31], SRV = SSC (Service Code), SID = 5 for Connection Status Index (CI) of Busy (B). Assign the NND value as equal to the digits in the feature access code. Note 1: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN. Note 2: System timers may be set on a network basis in ASYDN.
NEAX2400 IMX Feature Programming Manual Page 202ND-70184 (E), Issue 3 C-28 Call Forwarding - All Calls - Outside C-28 Call Forwarding - All Calls - Outside General Description This feature allows a call, which originates from a station or trunk and is destined for a station, to be routed to another station outside the NEAX2400 IMX via the appropriate trunk line. This feature can also be activated from a Dterm multi-line. Operating Procedure To set CALL FORWARDING - ALL CALLS - OUTSIDE: 1. Lift the handset; receive dial tone. 2. Dial the CALL FORWARDING - ALL CALLS - OUTSIDE access code (same as CALL FORWARDING - ALL CALLS [C-5]); receive special dial tone. 3. Dial the desired target telephone number (or Speed Calling access code and abbreviated code). If the ATTENDANT CONSOLE [A-3] is setting this feature, dial the access code, tenant number, originating telephone number, and then the desired outside number; receive service set tone. To cancel CALL FORWARDING - ALL CALLS - OUTSIDE: 1. Lift the handset; receive dial tone. 2. Dial the CALL FORWARDING - ALL CALLS - OUTSIDE cancel code, (same as CALL FORWARDING - ALL CALLS [C-5] cancel code); receive service set tone. To set CALL FORWARDING - ALL CALLS - OUTSIDE from a multi-line Dterm: 1. Press the multi-line feature key to be used for CALL FORWARDING - ALL CALLS - OUTSIDE. 2. Lift the handset or press the SPEAKER key; receive dial tone. 3. Press CALL FORWARDING - ALL CALLS - OUTSIDE feature key; receive special dial tone. 4. Dial the desired target telephone number (or Speed Calling access code and abbreviated code); receive service set tone. The LED will light. The LCD displays: 5. Replace the handset or press the SPEAKER key. To monitor CALL FORWARDING - ALL CALLS - OUTSIDE from a multi-line Dterm: 1. Press the multi-line appearance, then press the CALL FORWARDING - ALL CALLS FORWARD feature key. The LCD displays: Outside Number* Note: *A dialed abbreviated number is transferred into the forwarding number, and the first eight digits are displayed, even if a maximum of 24 digits can be stored. FORWARD SET (Time Display) FORWARD XXXXXXXX (Time Display)
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 203 Call Forwarding - All Calls - Outside C-28 Operating Procedure (cont’d) To cancel CALL FORWARDING - ALL CALLS - OUTSIDE from a multi-line Dterm: 1. Lift the handset or press the SPEAKER key; receive dial tone. Press the CALL FORWARDING - ALL CALLS FORWARD feature key; receive service set tone. The LED of the associated feature key will go out. The LCD displays: 2. Replace the handset or press the SPEAKER key. Service Conditions 1. CALL FORWARDING - ALL CALLS - OUTSIDE may be set or cancelled by either a user or the Attendant. 2. Stations may be assigned this feature via CLASS OF SERVICE - INDIVIDUAL [C-15] programming in system data. 3. For CALL FORWARDING - ALL CALLS - OUTSIDE, Speed Call List numbers may be programmed as the destination telephone number. This permits the sent digits to exceed the 12-digit maximum. 4. When using this feature, either the calling station or the forwarding station is recorded by SMDR [S-10] as the originating station of calls forwarded. The selection between the above stations is decided by system data. 5. The calling D term display for CALL FORWARDING - ALL CALLS and BUSY LINE - OUTSIDE appear as regular outgoing CO calls. The calling Dterm display for CALL FORWARDING - DONT ANSWER - OUTSIDE appears as a STATION-TO-STATION CALLING - CCIS [S-57] call. 6. CALL FORWARDING - ALL CALLS - OUTSIDE can be restricted by the Trunk Route Restriction Class (RSC) of the originating station. 7. There is no limit to the number of stations that may activate this feature simultaneously. 8. Restrictions for outgoing connection by CALL FORWARDING - ALL CALLS - OUTSIDE are as follows: a.) When originating a call from a station: RSC is verified when this service is in effect. b.) When originating a call from a trunk: Restriction for tandem connections between the incoming trunk and the outgoing trunk is selected for the call where CALL FORWARDING - ALL CALLS service occurs. 9. When a caller places a call via Outgoing Call Alternative (OGCA) and when the first outgoing route and the calling party are restricted, this service cannot be set. In this case, the service can be set via the following procedure: a.) assign a dummy route, b.) clear the restriction between the dummy route and all the stations, c.) assign the dummy route as the first route of OGCA. 10. When a destination of CALL FORWARDING - ALL CALLS - OUTSIDE has already been assigned, even if the feature is restricted by the new office data or changing of Day/Night mode, the assigned data can still be used or cancelled. 11. A maximum of 24 digits, including trunk access code, can be stored. 12. This feature allows a call to terminate to a trunk outside of the FCCS network. Accordingly, the access code + office code or the access code including office code is required before dialing the telephone number to recognize the terminating node.FORWARD CANCEL (Time Display)
NEAX2400 IMX Feature Programming Manual Page 204ND-70184 (E), Issue 3 C-28 Call Forwarding - All Calls - Outside Service Conditions (cont’d) 13. When the incoming call is forwarding to the public network, be sure to add the outgoing access code + destination area code or the outgoing access code including destination area code number before dialing subscriber number. 14. A call can be forwarded to a trunk in the remote node via FCCS link. Interactions 1. A 24-digit limitation exists in memory for CALL FORWARDING-OUTSIDE. 2. CALL FORWARDING-OUTSIDE is an enhancement of the CALL FORWARDING-ALL CALLS [C- 5] feature. 3. This feature may be set from the Attendant Console. 4. A call may be CALL FORWARDED-OUTSIDE to a SPEED CALLING-SYSTEM [S-3] or SPEED CALLING-STATION/GROUP [S-21, 23] number. This will allow a long-distance number that exceeds 12 digits. 5. A user can verify that CALL FORWARDING-OUTSIDE has been properly activated and can inform the designated outside party of the activation by dialing the forwarded station from any station in the system. 6. If a station is restricted from outside calling, CALL FORWARDING-OUTSIDE will be denied. TOLL RESTRICTION-3/6 DIGIT [T-7] will be applied to CALL FORWARDING-OUTSIDE via SPEED CALLING-SYSTEM, STATION, GROUP [S-3, 21, 23], if tenant data assigned in System Data 2 applies Toll Restriction to speed calling. 7. Upon activation of this feature, STATION MESSAGE DETAIL RECORDING [S-10] will record the outside exchange number whenever a call is forwarded. 8. A station can use the OUTGOING TRUNK QUEUING [O-2] feature to queue an outgoing trunk and a call that is being forwarded via the CALL FORWARDING-OUTSIDE feature. The call will be outpulsed when a trunk becomes available. 9. A station assigned to a STATION HUNTING [S-7, 8, 9] Group will be temporarily removed from the Hunt Group if it initiates CALL FORWARDING-OUTSIDE. 10. If a call using the CALL BACK [C-1] feature is placed from a station that has activated CALL FORWARDING-OUTSIDE, the Call Back will ring at the forwarding station, not the outside station. 11. When OUTGOING TRUNK QUEUING [O-2] (on-hook) is initiated by the forwarding station, the ringback will be to the forwarding station and not to the outside station. 12. A DIRECT-IN TERMINATION [D-7] call may be sent through CALL FORWARDING-OUTSIDE. 13. The number of digits (maximum 12) that will be accepted before forwarding is set is determined by AMND. 14. This feature allows a call to terminate to a trunk outside of the FCCS network. Accordingly, “the access code + office code” or “the access code including office code” is required before dialing a telephone number to recognize the terminating node. 15. When forwarding the incoming call to the public network, be sure to add “the outgoing access code + destination area code” or “the outgoing access code including destination area code number” before dialing a subscriber number. Programming STEP 1:ASYD - System Data 1, Index 4, bit 6. One burst of ringing all CALL FORWARDING - ALL CALLS [C-5] in service? 0/1: No/Yes. System Data 1, Index 20, bit 7. Calling or forwarded party show on SMDR? 0/1: Calling/forwarded.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 205 Call Forwarding - All Calls - Outside C-28 Programming (cont’d) System Data 2, Index 6, bit 4. Call-forwarded station restricted from making calls? 0/1: Yes/No. STEP 2:ANPD - Reserve a number level for feature access and cancel. Assign for Normal (N), Hooking (H), and Busy (B). Assign NND in accordance with a predetermined numbering plan. STEP 3:ASPA - Assign an access code to CALL FORWARDING - ALL CALLS [C-5] set SID = 8, and to CALL FORWARDING - ALL CALLS [C-5] cancel SID = 9. Assign Connection Status Index (CI) for Normal (N) service. STEP 4:ASFC - Assign the station a Service Feature Class that allows SFI = 7 CALL FORWARDING - ALL CALLS [C-5]. And also assign either SFI 25 CALL FORWARD outside-Local or SFI 26 CALL FORWARD outside-Long Distance. Assign SFI = 151 when CF-OUTSIDE is performed, RSC of the forwarding station is used. STEP 5:ARRC - Allow a trunk-to-trunk connection between the incoming trunks and the outgoing trunks that will be involved with this application. The incoming trunks include calls extended by the Attendant Console and DID calls. The outgoing trunks would be DDD or trunks seized when using SPEED CALLING - GROUP [S-23] or SPEED CALLING - SYSTEM [S-3]. If LCR is used, allow trunk-to- trunk connection to the outgoing LCR flag route, usually Route 31. STEP 6:AKYD - For D term sets, CALL FORWARDING - OUTSIDE may be assigned to a programmable line/ feature key. Assign Type:Function:CALL FORWARDING-ALL CALLS [2]. STEP 7:ADSL - Assign SN=1 (Originating; DT Connection) and FKY=2 (Call Forwarding - All Calls; FDA). STEP 8:AT N R - Allow tenant-to-tenant connection for inter- and intra-tenant connections. TRI = 1. For this feature to be set by the Attendant Console, assign inter- and intra-tenant connection via the Attendant Console, TRI = 3. STEP 9:AMND - Local outgoing Destination Codes (DC) must be programmed to allow local outgoing calls such as 92, 93, 94, etc. STEP 10:ACFS - Call Forwarding can also be assigned, displayed, or deleted by this command. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note 1) STEP 1:ANPDL - Reserve a number level for feature access and cancel. Assign for Normal (N), Hooking (H), and Busy (B). Assign NND in accordance with a predetermined numbering plan. STEP 2:ASPAL - Assign an access code to CALL FORWARDING - ALL CALLS [C-5] set SID = 8, and to CALL FORWARDING - ALL CALLS [C-5] cancel SID = 9. Assign Connection Status Index (CI) for Normal (N) service. STEP 3:ARRCN - Allow a trunk-to-trunk connection between the incoming trunks and the outgoing trunks that will be involved with this application. The incoming trunks include calls extended by the Attendant Console and DID calls. The outgoing trunks would be DDD or trunks seized when using SPEED CALLING - GROUP [S-23] or SPEED CALLING - SYSTEM [S-3]. If LCR is used, allow trunk-to-trunk connection to the outgoing LCR flag route, usually Route 31. Note 1: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN. Note 2: System timers may be set on a network basis in ASYDN.
NEAX2400 IMX Feature Programming Manual Page 206ND-70184 (E), Issue 3 C-29 Call Park C-29 Call Park General Description This feature enables the Attendant(s) or users to “Park” calls against their own extension numbers. Calls can easily be retrieved from any station within the system. Operating Procedure To park a call from the ATTENDANT CONSOLE [A-3]: 1. The Attendant presses the CALL PARK key; the CALL PARK number (individual Attendant number) is automatically selected and displayed at the ATTENDANT CONSOLE [A-3]. 2. The Attendant receives service set tone. 3. The Attendant presses either the RELEASE or CANCEL key. To retrieve a parked call from any station within the system: 1. Dial the CALL PARK remote retrieval code and the individual Attendant number that has parked a call; the parked call is reconnected. Note: An Attendant cannot retrieve a parked call. To park a call from a station: 1. Momentarily press the switch hook; receive special dial tone. 2. Dial the CALL PARK access code; receive service set tone. 3. Replace the handset. To retrieve a parked call from the originating station: 1. Dial the CALL PARK local retrieval code; the parked call is reconnected. To retrieve a parked call from a different station: 1. Dial the CALL PARK remote retrieval code and the number of the station that parked the call; the parked call is reconnected. Service Conditions 1. Calls parked by a station are automatically parked on that stations extension number. The My-line number is used for a Dterm. 2. CALL PARK may be activated only during calls involving two parties. 3. The system provides one Attendant CALL PARK number for each Attendant. The individual Attendant number is the CALL PARK number. See INDIVIDUAL ATTENDANT ACCESS [I-6]. 4. A station or Attendant can only park one call at a time. If a station or Attendant attempts to park a second call, reorder tone will be heard. 5. This feature may be assigned to stations via CLASS OF SERVICE - INDIVIDUAL [C-15] programming in System Data. 6. The dedicated key (for parking calls) on the Attendant Console is located between the HOLD and Busy Verification (BV) keys. An Attendant cannot use a CALL PARK access code. 7. A user can park a call only by dialing a CALL PARK access code. 8. Stations can originate and receive calls while having a call parked. 9. The following features cannot be activated to a station that has set CALL PARK: ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] ATTENDANT OVERRIDE [A-7] BUSY VERIFICATION [B-3]