NEC Neax 2400 Imx Feature Programming Manual
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NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page xxv F-12Flexible Numbering of Stations - CCISXX→→X H-10D Hands-free Answerback - D term - CCISX—→—X H-11House Phone - CCISXX→→X H-12Hotline - CCISXN→XX I-16Incoming Call Identification - CCISXX→→X I-17Individual Attendant Access - CCISXX→→X* I-18Inter-Position Transfer - CCISX—→—— L-25Look Ahead Routing - CCISXX→→X L-29LDN Night Connection - CCISXX→→X M-34Message Reminder - CCISXX→→N M-34D Message Reminder - D term - CCISXX→→N M-35Message Waiting Lamp Setting - Attendant - CCISXX→→X M-36Message Waiting Lamp Setting - Station - CCISXX→→X M-37Miscellaneous Trunk Access - CCISX—→—X M-38Miscellaneous Trunk Restriction - CCISX—→—N M-39Modem Pooling - CCISXN→NN M-40Multiple Call Forwarding - All Calls - CCISXX→→X M-41Multiple Call Forwarding - Busy Line - CCISXX→→X M-42Multiple Call Forwarding - Don’t Answer - CCISXX→→X M-43Multiple Console Operation - CCISXX→→X NEAX2400 IMX CCIS Features (Continued) LEGEND X – Available — – Not Applicable N – Not Available E – Enhanced or Changed → →→ →– Feature carried over to next software series Index Feature DescriptionSeries 7300 Series 7400 Non- NetworkFCCSNon- NetworkFCCSNEAX2400 IMX- NEAX2000 IVS
NEAX2400 IMX Feature Programming Manual Page xxviND-70184 (E), Issue 3 M-67Message Center Interface - CCISXX E→X N-15Night Connection - Fixed - CCISXX→→X N-16Night Connection - Flexible - CCISXX→→X N-37Name Display - System - CCISXX→→X N-46Number Portability - CCISXX X O-11Off-Hook Queuing - CCISXX→→X O-12Outgoing Trunk Queuing - CCISXX→→N P-28Paging Access - CCISXX→→X R-22Restriction from Outgoing Calls - CCISXX→→X S-52Serial Call - CCISXX→→N S-53D Service Display - D term - CCISX—→—N S-54Simultaneous Voice and Data Transmission - CCISXX→→N S-55Single-Digit Station Calling - CCISXX→→X S-56Station-Controlled Conference - CCISXX→→X S-57Station-to-Station Calling - CCISXX→→X S-58Station-to-Station Calling - Operator Assistance - CCISXX→→X S-59Step Call - CCISX—→—X S-60Synchronous Data Switching - CCISXX→→X S-73Supervisory Call - CCISXX→→N T-26Toll Restriction - 3/6-Digit - CCISXX→→X NEAX2400 IMX CCIS Features (Continued) LEGEND X – Available — – Not Applicable N – Not Available E – Enhanced or Changed → →→ →– Feature carried over to next software series Index Feature DescriptionSeries 7300 Series 7400 Non- NetworkFCCSNon- NetworkFCCSNEAX2400 IMX- NEAX2000 IVS
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page xxvii Note 1:* This feature is available on the condition that the NEAX2000 IVS is the satellite office. Note 2:** Only 2 modes of Day/Night are available for NEAX2000 IVS. Note 3:Telephone numbers should be used for activating CCIS services through FCCS groups and a NEAX2000 IVS. T-27Trunk Answer from Any Station - CCISXX→→X U-5Uniform Numbering Plan - CCISXX→→X V-7Voice Call - CCISXX→→X NEAX2400 IMX CCIS Features (Continued) LEGEND X – Available — – Not Applicable N – Not Available E – Enhanced or Changed → →→ →– Feature carried over to next software series Index Feature DescriptionSeries 7300 Series 7400 Non- NetworkFCCSNon- NetworkFCCSNEAX2400 IMX- NEAX2000 IVS
NEAX2400 IMX Feature Programming Manual Page xxviiiND-70184 (E), Issue 3 This page is for your notes.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 1 Attendant Camp-On with Tone Indication A-1 A-1 Attendant Camp-On with Tone Indication General Description This feature permits the Attendant, when a desired station is busy, to hold an incoming call in a special waiting mode. The Attendant sends a distinctive Camp-On Tone Indication to the busy station. When that station becomes idle, it is automatically rung and connected to the waiting trunk party upon answering. Operating Procedure To activate Camp-On from the ATTENDANT CONSOLE [A-3]: 1. ATTENDANT CONSOLE [A-3] indicates incoming call. 2. Press the ANSWER or INCOMING CALL IDENTIFICATION [I-2] key. 3. Dial the busy telephone number; receive busy tone. 4. Press the RELEASE key; warning tone is sent and Camp-On is set. To cancel Camp-On from the ATTENDANT CONSOLE [A-3]: 1. Press the loop key corresponding to held call; connect to the waiting trunk party. 2. Press the DEST key; hear busy tone. 3. Press the CANCEL key, automatically returns to the trunk party. Service Conditions 1. Camp-On is controlled entirely from the ATTENDANT CONSOLE [A-3]. 2. Only one incoming call may be camped-on to a particular station at any given time. Multiple Camp-On is not allowed. 3. Calls that remain camped-on for longer than the predetermined timing will initiate AUTOMATIC RECALL [A-8]. See VARIABLE TIMING PARAMETERS [V-1]. 4. The camped-on station can answer a Camp-On call using the CALL HOLD [C-6] feature if permitted via CLASS OF SERVICE - INDIVIDUAL [C-15]. 5. When Camp-On is denied, the Attendant may place the incoming call into a hold mode by pressing the HOLD key. 6. The maximum number of simultaneous Camp-On’s per ATTENDANT CONSOLE [A-3] is 6. If ATTENDANT LOOP RELEASE [A-6] is provided, the maximum number is 12. 7. Camp-On may be denied if the busy station is: a.) dialing or in the LINE LOCKOUT [L-3] mode. b.) listening to tone. c.) being rung. d.) already camped-on by a previous call. e.) protected from Camp-On by CLASS OF SERVICE - INDIVIDUAL [C-15]. f.) protected by DATA LINE SECURITY [D-12]. ASFC SFI 11 = 0. g.) being connected to an Attendant loop. h.) activating any conflicting feature, such as: ATTENDANT OVERRIDE [A-7] BOSS-SECRETARY OVERRIDE - D term[B-5D] BUSY VERIFICATION [B-3] CALL BACK [C-1] CALL HOLD [C-6] CALL TRANSFER [C-10, C-11, C-11D]
NEAX2400 IMX Feature Programming Manual Page 2ND-70184 (E), Issue 3 A-1 Attendant Camp-On with Tone Indication Service Conditions (cont’d) CALL WAITING - ORIGINATING [C-31] CALL WAITING - TERMINATING [C-12] CONSULTATION HOLD - ALL CALLS [C-17, C-17D] DATA LINE SECURITY [D-12] DATA PRIVACY ON DEMAND [D-17] DIAL ACCESS TO ATTENDANT [D-2] EXCLUSIVE HOLD - D term[E-4D] EXECUTIVE RIGHT-OF-WAY [E-1, E1D] NON-EXCLUSIVE HOLD - D term[N-7D] OFF-HOOK QUEUING [O-7] OUTGOING TRUNK QUEUING [O-2, O-2D] PRIVACY - D term[P-14D] PRIVACY RELEASE [P-18] THREE-WAY CALLING [T-2, T-2D] VOICE CALL - D term[V-2D] Note: In each of the above instances, the Attendant will receive reorder tone. 8. This feature can be denied on DICTATION ACCESS [D-3] and PAGING ACCESS [P-1] connections by assigned office data. 9. The ATTENDANT CAMP-ON WITH TONE INDICATION feature is limited to one call waiting per station line. The check to allow call waiting limits this feature to calls on a steady 2-party talking state with a trunk or another station. There is no limit to the number of lines to which this feature can be assigned. 10. CALL HOLD [C-6]: Attendant Camp-On is denied to a station that has a call on hold or to a station that has been placed on hold. 11. Any restriction that prevents a call from terminating directly at a station also prevents a call from waiting at that station. 12. DATA LINE SECURITY [D-12]: Attendant Camp-On is denied to a station with this restriction. 13. STATION HUNTING [S-7, 8, 9]: This feature takes precedence over Attendant Camp-On. If all stations in the hunt group are busy, the call will wait at the called station. 14. LINE LOCKOUT [L-3]: A call is not allowed to wait on a line that has been locked out. 15. ATTENDANT CAMP-ON WITH TONE INDICATION is denied if the called station has activated CALL BACK [C-1], OUTGOING TRUNK QUEUING [O-2] or has another call waiting. 16. BUSY VERIFICATION [B-3]: This feature is not allowed when a call is waiting. Attendant Camp-On is denied to a station in a 3-way call as a result of busy station verification. 17. CALL BACK [C-1]: Camp-On is denied if another station has activated the CALL BACK [C-1] feature toward the station. 18. CALL FORWARDING [C-2, 3, 5]: When Call Forwarding is in effect, the forwarding operation occurs before any call waiting is allowed. Once a call has been forwarded, the call may wait at the new station if call waiting is allowed. 19. HOT LINE [H-1]: Attendant Camp-On is allowed toward the Hot Line. 20. THREE-WAY CALLING [T-2]: Calls are not allowed to wait on any station involved in a Three-Way Call. 21. DATA PRIVACY ON DEMAND [D-17]: Attendant Camp-On is denied to a user who has activated Data Privacy On Demand.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 3 Attendant Camp-On with Tone Indication A-1 Interactions 1. System Data 2, Index 2, Bit 5 will enable ATTENDANT LOOP RELEASE [A-6], which allows 12 calls to be camped-on to stations by Attendant Console. 2. The Attendant Console must first be provided. 3. Route Restrictions disallowing a call to terminate at a station will also disallow ATTENDANT CAMP- ON. 4. STATION HUNTING [S-7, 8, 9] and UNIFORM CALL DISTRIBUTION [U-1] take precedence over ATTENDANT CAMP-ON WITH TONE INDICATION. If all stations in the Station Hunting group are busy, the call will wait at the called station. 5. HOTLINE [H-1]: ATTENDANT CAMP-ON is allowed toward the Hotline. 6. TIE LINE ACCESS [T-3]: ATTENDANT CAMP-ON is denied to a station over a TIE Line (distant end). 7. ATTENDANT CAMP-ON WITH TONE INDICATION and SERIAL CALL [S-15] are mutually exclusive. 8. ATTENDANT CAMP-ON WITH TONE INDICATION is usually denied to a station connected to Value- Added Modules (VAM). 9. ATTENDANT CAMP-ON WITH TONE INDICATION is applicable only with incoming C.O. or TIE Line calls to a busy station. Attendant-assisted station-to-station calls cannot be camped-on. Programming STEP 1:ASFC - Assign to the telephone a Service Feature Class that allows SFI 11. Data must be “1”. Also allow SFI 10 and SFI 11. STEP 2:ASYD - System Data 1, Index 64, Bit 6, leave as “0”. STEP 3:System Data 1, Index 145. This index provides timer for Camp-On call to Recall to the Attendant Console. For normal operation assign 00H. (RAM data is 3F [Hex] = 30 seconds.) STEP 4:System Data 2, Index 0, Bit 4 must be assigned as data “1”, BUSY VERIFICATION. Note: All System Data 1 timers, Indexes 128-159, operate normally on values set via the system RAM. Always assign OOH. The RAM default values will be noted beside each system timer. FCCS Programming No unique programming is required for the FCCS network. Note: System timers may be set on a network basis in ASYDN.
NEAX2400 IMX Feature Programming Manual Page 4ND-70184 (E), Issue 3 A-2 Attendant-Controlled Conference A-2 Attendant-Controlled Conference General Description This feature permits the Attendant to establish a conference among as many as eight parties. The conferees may consist of any combination of stations and/or trunks, whether inside or outside parties. Operating Procedure To activate ATTENDANT CONTROLLED CONFERENCE: 1. Station calls Attendant to request conference. 2. Attendant connects a party to one of the assigned line circuits. 3. Attendant sequentially calls all desired parties and connects them to the other line circuits on the conference. 4. Once all parties are connected, the conference leader with a push-button telephone may dial digit “0” to block additional participants, thereby assuring privacy. 5. If the conference leader dials the digit “#”, all conferees will be disconnected. Otherwise, the conference is terminated only after all parties have hung up. 6. To release from a conference circuit individually, a user must hang up. The remaining conferees may continue without interruption. Service Conditions 1. Conference units are designed to provide adequate amplification, but the condition of the Central Office connections will affect transmission. 2. Conference extension numbers should be placed in a STATION HUNTING - TERMINAL [S-9] group with only the pilot number being published. 3. If the conference leader connected to the conference unit dials digit “#” during the course of the conference, all conferees will be disconnected. 4. The conference leader with a push-button telephone must be connected to level “0” of the conference circuit. 5. Override services such as BUSY VERIFICATION [B-3], ATTENDANT OVERRIDE [A-7] or EXECUTIVE Right-of-Way [E-1] are denied on conference call. 6. Additional hardware is required to implement this feature. Interactions The Attendant Console must first be provided. Programming STEP 1:ASDT - Assign Tenant No., Station No., LENS No., and the Telephone Equipment Class, (TEC), to the stations of the PA-CFTB. Also the Service Feature Class and Route Restriction Class (RSC) are assigned to the telephone. The RSC should allow connections to the incoming and outgoing routes that will be connected to the conference. TN: Tenant Number STN: Station Number LENS: Line Equipment Number (6 digits)
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 5 Attendant-Controlled Conference A-2 Programming (cont’d) TEC: Telephone Class (1-31) 1: DP (10pps) 2: PB 3: DP/PB 12: D term 13: Data terminal Via Dterm 14: Hot Line 15: CAS Line 16: Data Terminal Via Data Module 18: Virtual Circuit 23: ISDN Terminal 26: VPS 27: Eight Conference Equipment RSC: Route Restriction Class (0-15) For assignment of RSC, ARSC command. SFC: Service Feature Class (0-15) For assignment of SFC, ASFC command. STEP 2:ASHP - Assign a Pilot hunting group using the last 7 circuits of PA-CFTB card. Circuit 0 of all PA- CFTBs to be used for 8-party conference should be put into a Circular Hunt (ASHC). STEP 3:ASFC - Assign SFI11 (Data Line Security) as “0”. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. STEP 1:ASHPN - Assign a Pilot hunting group using the last 7 circuits of PA-CFTB card. Circuit 0 of all PA- CFTBs to be used for 8-party conference should be put into a Circular Hunt (ASHCN). STEP 2:ALGSN - Assign stations as directed in ASDT.
NEAX2400 IMX Feature Programming Manual Page 6ND-70184 (E), Issue 3 A-3 Attendant Console A-3 Attendant Console General Description The ATTENDANT CONSOLE operates on a switched loop basis. Six Attendant loops terminate at each console via the associated position circuit. The Attendant can answer, originate, hold, extend and re-enter calls through each loop. The number of calls may be effectively increased to 12 through use of the ATTENDANT LOOP RELEASE [A-6] feature. Operating Procedure Refer to the description of each service feature related to Attendant Console. Service Conditions 1. Each ATTENDANT CONSOLE is equipped with dual handset jacks, one on either side. For training purposes, both jacks may be used simultaneously. For normal operation, the Attendant may choose the most convenient side. Note: A drop in volume may be noticed while a second handset/headset is connected. 2. A console switched loop may receive a second call immediately upon release of the first, regardless of whether or not the call has been answered by a station when using the ATTENDANT LOOP RELEASE [A-6] feature. 3. A maximum of 4 consoles per PIM can be provided. 4. The maximum number of consoles allowed per system is: 1 IMG System: 16 4 IMG System: 60 IMX-U System: 60 5. The ATTENDANT CONSOLE is equipped with a digital time display. 6. The ATTENDANT CONSOLE is equipped with a numerical call waiting display. 7. When answering a CALL FORWARDING [C-2, 3, 5, 25] call, the Attendant can identify the called telephone number on display area instead of the trunk number by assigned System Data. 8. The Desk Console for Business System can display a maximum of 24-digit calling/called station number (telephone number) on the LCD. In addition, the calling number of Caller ID service can be displayed. 9. The Desk Console can display 8-bit ASCII characters. 10. Name Display is available when Name Display service is available for the D term. The content of the name display is the same as that of the Dterm. 11. The maximum number of digits for the Name Display are as shown below: 16 for the name assigned by the MAT 15 for the calling name sent from the Central Office 12. When the calling number is not received, the route/trunk number or the Central Office Code (COC) is displayed instead. 13. The Desk Console and the current Attendant Console can be used together in a system. However, the Attendant Console can display a maximum of 24 digit telephone numbers and Caller ID information is not displayed. 14. The data setting of the station number display pattern for the Attendant Console (SYS1, INDEX 82) is unavailable for the Desk Console.