NEC Neax 2400 Imx Feature Programming Manual
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NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 207 Call Park C-29 Service Conditions (cont’d) CALL WAITING - ORIGINATING [C-31] CALL WAITING - TERMINATING [C-12] EXECUTIVE RIGHT-OF-WAY [E-1, E-1D] 10. A station in an ATTENDANT-CONTROLLED CONFERENCE [A-2] cannot be parked. 11. There is no limit to the number of calls that can be parked simultaneously within a system. 12. A parked call will recall to the station that has set the CALL PARK. The recall timer is preprogrammed into System Data. A call parked by the Attendant will not recall. 13. CALL PARK is denied for the following station status: ATTENDANT OVERRIDE [A-7] BOSS-SECRETARY OVERRIDE - D term [B-5D] BUSY VERIFICATION [B-3, B-9] CALL TRANSFER [C-10, C-11, C-11D] CALL WAITING - ORIGINATING [C-31] CALL WAITING - TERMINATING [C-12] CONSULTATION HOLD - ALL CALLS [C-17, C-58] DATA LINE SECURITY [D-12, D-66] DIAL ACCESS TO ATTENDANT [D-2, D-71] EXCLUSIVE HOLD - D term[E-4D] EXECUTIVE RIGHT-OF-WAY [E-1, E-8] NON-EXCLUSIVE HOLD - D term[N-7D] PRIVACY RELEASE [P-18] THREE-WAY CALLING [T-2] VOICE CALL [V-2, V-7] 14. CALL PARK is denied for the following Attendant Console status: ATTENDANT OVERRIDE [A-7] BUSY VERIFICATION [B-3] CALL TRANSFER - ATTENDANT [C-10] Call on Hold THREE-WAY CALLING [T-2] 15. An Attendant Console cannot be parked. 16. A CALL PARK connection remains parked until retrieved or until the party disconnects. 17. It is not possible to park a call that is on the “DEST” side of the Attendant connection. It must be on the “SRC” side of the Attendant Console. Interactions Only calls directly terminated to the Attendant Console can be parked. This includes calls transferred to the Attendant from another station or Attendant Console.
NEAX2400 IMX Feature Programming Manual Page 208ND-70184 (E), Issue 3 C-29 Call Park Programming STEP 1:ASYD - System Data 1, Index 142. For CALL PARK recall, the Miscellaneous Timer Counter is assigned in bits 0-3. The Timer Class is assigned in bits 4-6. Timer Class of 3=2 seconds. Timer Counter of 4=30 seconds. System Data 2, Index 1, bit 0 & 1. CONSULTATION HOLD - ALL CALLS [C-17] allowed or denied. 00: Denied; 01: Originating and Terminating Calls allowed, Tandem Call Denied; 11: All calls allowed. STEP 2:ANPD - Reserve a number level for feature access and retrieval. Assign for Normal (N), Hooking (H), and Busy (B). Assign NND in accordance with a predetermined numbering plan. STEP 3:ASPA - Assign an access code to: CALL PARK access code, SRV = SSC (Service Code), SID = 61, Connection Index of Hooking (H), CI = H. CALL PARK local retrieval code, SRV = SSC (Service Code), SID = 62, Connection Index of Normal (N). CALL PARK remote retrieval code, SRV = SSC (Service Code), SID = 63, NND = number of digits in the access code, and assign a Connection Index of Normal (N). STEP 4:ASFC - Assign a Service Feature Class that allows SFI 67 to the applicable stations. This allows the station to park a call and to retrieve a parked call. Assign stations a Service Feature Class that allows SFI 68, CALL PARK called. This allows a station to be parked by another station or Attendant Console. STEP 5:ASAT - This command must be assigned to designate a specific station number to the Attendant Console. This number is used to identify the Attendant Console when parking a call. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note 1) STEP 1:ANPDL - Reserve a number level for feature access and retrieval. Assign for Normal (N), Hooking (H), and Busy (B). Assign NND in accordance with a predetermined numbering plan. STEP 2:ASPAL - Assign an access code to: CALL PARK access code, SRV = SSC (Service Code), SID = 61, FPC = “x”, Connection Index of Hooking (H), CI = H. CALL PARK local retrieval code, SRV = SSC (Service Code), SID = 62, FPC = “x”, Connection Index of Normal (N). CALL PARK remote retrieval code, SRV = SSC (Service Code), SID = 63, FPC = “x”, NND = number of digits in the access code, and assign a Connection Index of Normal (N). Timer ClassMisc. Timer Counter TC = 3: 2 Second Increments TC = 4: 30 Second Increments
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 209 Call Park C-29 FCCS Programming (cont’d) STEP 3:ASATN - This command must be assigned to designate a specific station number to the Attendant Console. This number is used to identify the Attendant Console when parking a call. Note 1: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN. Note 2: System timers may be set on a network basis in ASYDN.
NEAX2400 IMX Feature Programming Manual Page 210ND-70184 (E), Issue 3 C-30 Call Pickup - Direct C-30 Call Pickup - Direct General Description This feature allows a user to pick up a call to any other station in the system by dialing a specific CALL PICKUP- DIRECT code. Operating Procedure To pick up an incoming call: 1. Lift the handset; receive dial tone. 2. Dial the CALL PICKUP - DIRECT code; receive special dial tone. 3. Dial the specific telephone number to be picked up; incoming call is connected to user station. Service Conditions 1. This feature is provided on a per-line basis, based on the station CLASS OF SERVICE - INDIVIDUAL [C-15]. 2. A station in a fully restricted class cannot answer a central office incoming call using CALL PICKUP - DIRECT. 3. If the ringing call is a result of CALL BACK [C-1], CALL HOLD [C-6] recall, or OUTGOING TRUNK QUEUING [O-2] recall, it cannot be picked up by any station. 4. This feature cannot be accessed from the ATTENDANT CONSOLE [A-3]. 5. The stations in this procedure can belong to the different TENANT [T-12] groups. A TN2 can pick up a TN1 call. 6. A busy station can accomplish CALL PICKUP - DIRECT by placing an existing call on CALL HOLD [C-6]. 7. CALL PICKUP - DIRECT cannot be accessed while in the CONSULTATION HOLD-ALL CALLS [C- 17] mode. 8. When a station holds a call (CALL HOLD) terminated through FCCS link, the station cannot pick up a call. 9. When both the calling station and the station that will pick up a call hold the call, if one of the held calls is terminated through FCCS link, the station cannot pick up the call. 10. The call terminated through FCCS link cannot be picked up from the other station in the system by dialing the Physical Station Number. Interactions 1. After answering via CALL PICKUP-DIRECT, the CALL TRANSFER-ALL CALLS [C-11] feature can be used. 2. A STATION MESSAGE DETAIL RECORDING [S-10] CALL PICKUP-DIRECT record is created showing the station dialing the CALL PICKUP-DIRECT code and the call picked up. Programming STEP 1:ASYD - System Data 2, Index 1, bits 0 & 1. CONSULTATION HOLD-ALL CALLS [C-17] allowed or denied. 00: Denied; 01: Originating and Terminating Calls allowed, Tandem call Denied; 11: All calls allowed.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 211 Call Pickup - Direct C-30 Programming (cont’d) STEP 2:ANPD - Reserve a number level for feature access. Assign for Normal (N), Hooking (H), and Busy (B). STEP 3:ASPA - Assign an access code to CALL PICKUP-DIRECT, SRV = SSC (Service Code), SID = 35 for Connection Status Index (CI) of Normal (N). STEP 4:ASFC - Assign a Service Feature Class that allows SFI 29 to the stations. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note) STEP 1:ANPDL - Reserve a number level for feature access. Assign for Normal (N), Hooking (H), and Busy (B). STEP 2:ASPAL - Assign an access code to CALL PICKUP-DIRECT, SRV = SSC (Service Code), SID = 35 for Connection Status Index (CI) of Normal (N). Note: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.
NEAX2400 IMX Feature Programming Manual Page 212ND-70184 (E), Issue 3 C-31 Call Waiting - Originating C-31 Call Waiting - Originating General Description This feature provides selected stations with Camp-On capability to a busy internal station. Operating Procedure To activate CALL WAITING - ORIGINATING: 1. Dial the desired telephone number; receive busy tone. 2. Switch hook flash, receive special dial tone, dial the CALL WAITING - ORIGINATING code; or press the CW key on the D term. 3. Receive Call Waiting ringback tone. Call Waiting Tone (3 beeps) is sent to the busy station. OR 1. Dial the CALL WAITING - ORIGINATING access code; receive dial tone. 2. Dial the desired telephone number. 3. If the called station is busy, CALL WAITING - ORIGINATING is automatically set; receive Call Waiting ringback tone. Call Waiting Tone (3 beeps) will be sent to the busy station. Note: Soft key can be used for the Dterm Series E. To answer a CALL WAITING - ORIGINATING call: 1. Call Waiting Tone is heard during a call in progress. 2. Switch hook flash, or press the ANSWER key on the D term to hold the existing call. 3. The CALL WAITING - ORIGINATING call is automatically connected. 4. Another switch hook flash or pressing the ANSWER key can be used to return to the original call, and the second call will be held. OR 1. Call Waiting Tone is heard during the call in progress. 2. The called station hangs up; priority ringing is sent. 3. Lift the handset to answer. Service Conditions 1. Once CALL WAITING - ORIGINATING is activated to a given station, other stations attempting CALL WAITING - ORIGINATING to this station will receive reorder tone. 2. Call Waiting Tone is 3 bursts, 200 ms ON and 200 ms system data. The repetition rate can be programmed in system data. 3. Periodic Call Waiting tone can be eliminated by system data programming on a per-tenant basis. 4. The ability to activate this feature must be assigned in the call originators CLASS OF SERVICE - INDIVIDUAL [C-15] programming. 5. CLASS OF SERVICE - INDIVIDUAL [C-15] for the called station must be programmed for CALL WAITING - TERMINATING [C-12]. 6. There is no limit to the number of stations that may access this feature simultaneously. 7. CALL WAITING - ORIGINATING is denied when the called station is connected to the ATTENDANT CONSOLE [A-3]. 8. CALL WAITING - ORIGINATING can be set only if the called station is busy on a two-party call with another station or trunk.
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 213 Call Waiting - Originating C-31 Service Conditions (cont’d) 9. When the called station goes on-hook, the Call Waiting ringback tone changes to normal ringback tone to the calling station. 10. CALL WAITING-ORIGINATING cannot be activated while in CONSULTATION HOLD [C-17] mode. 11. CALL WAITING-ORIGINATING cannot be used in conjunction with DIAL ACCESS TO ATTENDANT [D-2]. 12. CALL BACK [C-1] activation is denied if a call is waiting at the calling or called station line. 13. If a station has set CALL FORWARDING [C-2, 3, 5], a call will wait at the target station if CALL WAITING - TERMINATING is provided via CLASS OF SERVICE [C-15]. 14. CALL WAITING - TERMINATING [C-12] at the called station can be restricted by CLASS OF SERVICE [C-15]. In this case, the calling station receives busy tone and can set CALL BACK [C-1]. 15. ATTENDANT CAMP-ON [A-1] Tone is 1-burst tone and Call Waiting Tone from the incoming trunk call is 2-burst tones to the busy station. 16. EXECUTIVE RIGHT-OF-WAY [E-1] is denied a two-party connection that has a call waiting. 17. STATION HUNTING [S-7, 8, 9] takes precedence over Call Waiting. 18. Priority ringing is: 0.4 sec. ON 0.2 sec. OFF 0.8 sec. ON 0.2 sec. OF 0.4 sec. ON 0.4 sec. OFF 19. These features are denied if a call is waiting at the calling or called station: ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] ATTENDANT OVERRIDE [A-7] BOSS-SECRETARY OVERRIDE - D term [B-5D] BUSY VERIFICATION [B-3] CALL BACK [C-1] CALL TRANSFER [C-10, C-11, C-11D] CALL WAITING - TERMINATING [C-12] DIAL ACCESS TO ATTENDANT [D-2] EXCLUSIVE HOLD - D term[E-4D] EXECUTIVE RIGHT-OF-WAY [E-1, E-8] NON-EXCLUSIVE HOLD - D term[N-7D] PRIVACY RELEASE [P-18] THREE-WAY CALLING [T-2] 20. CALL WAITING - ORIGINATING cannot be activated if the target station has accessed, entered, or is engaged in any of the following features or modes: ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] ATTENDANT OVERRIDE [A-7] BOSS-SECRETARY OVERRIDE - D term [B-5D] BUSY VERIFICATION [B-3, B-9] CALL BACK [C-1] CALL HOLD [C-6, C-6D] CALL TRANSFER [C-10, C-11, C-11D] CALL WAITING - TERMINATING [C-12] CONSULTATION HOLD - ALL CALLS [C-17, C-17D] DATA LINE SECURITY [D-12] DATA PRIVACY ON DEMAND [D-17] DIAL ACCESS TO ATTENDANT [D-2, D-71] DICTATION ACCESS [D-3]
NEAX2400 IMX Feature Programming Manual Page 214ND-70184 (E), Issue 3 C-31 Call Waiting - Originating Service Conditions (cont’d) EXCLUSIVE HOLD - Dterm[E-4D] EXECUTIVE RIGHT-OF-WAY [E-1, E-8] NON-EXCLUSIVE HOLD - D term[N-7D] OFF-HOOK QUEUING [O-7] OUTGOING TRUNK QUEUING [O-2, O-2D] PRIVACY - D term [P-14D] PRIVACY RELEASE [P-18] THREE-WAY CALLING [T-2, T-2D] VOICE CALL - D term[V-2D] 21. The following service features take precedence over CALL WAITING - ORIGINATING: CALL FORWARDING - ALL CALLS [C-5] CALL FORWARDING - BUSY LINE [C-3] STATION HUNTING - CIRCULAR [S-7] STATION HUNTING - SECRETARIAL [S-8] STATION HUNTING - TERMINAL [S-9] Interactions 1. When Station A directs the second CALL WAITING-ORIGINATING to a given station, Station A will receive reorder tone. 2. A CALL WAITING-ORIGINATING call is answered by flashing the switch hook of a single-line set or pressing the ANSWER or TRANSFER keys of a D term. CALL TRANSFER-ALL CALLS [C-11] is not allowed. If the TRANSFER key on a Dterm or the switch hook is flashed on a single-line set, the SPLITTING-Dterm [S-4D] feature is being used. 3. CALL WAITING-ORIGINATING is denied toward a TIE Line. Programming STEP 1:ASYD - System Data 1, Index 152. Interval for CALL WAITING-ORIGINATING. Indication Tone to be sent to the destination telephone. Timer Class 3 = 2 seconds. MTC x TC = Interval for CALL WAITING-ORIGINATING. MTC assigned in hexadecimal to Bits 0-3 of this Index. Default value is 10 seconds. Example: Data 36H is assigned. 2 x 6 = 12 second intervals TC x MTC = Timer System Data 2, Index 10, Bit 4. Is CALL WAITING-ORIGINATING access code to be dialed before the station number? This will activate the feature automatically upon encountering a busy station. 0/1: No/Yes. Note: Index 10, Bits 4 and 6 are mutually exclusive. Once Bit 6 is assigned data “1”, Bit 4 is not needed. System Data 2, Index 10, Bit 6. Should CALL WAITING-ORIGINATING operation be automatic upon encountering a busy station? If yes, no access code is required for operating the feature. 0/1: No/ Yes. Assign on a per-tenant basis. System Data 2, Index 10, Bit 7. Should the Warning Tone set in System Data 1, Index 152 be periodically sent? 0/1: No/Yes. System Data 3, Index 3, Bit 5. Enable ringer pattern 5. System Data 3, Index 7. Default data provides for four seconds ON, two seconds OFF for DISTINCTIVE RINGING [D-10].
NEAX2400 IMX Feature Programming Manual ND-70184 (E), Issue 3 Page 215 Call Waiting - Originating C-31 Programming (cont’d) STEP 2:ANPD - Reserve a number level for feature access. Assign for Normal (N), Hooking (H), and Busy (B). Assign NND in accordance with a predetermined numbering plan. STEP 3:ASPA - Assign an access code to CALL WAITING-ORIGINATING, SRV = SSC (Service Code), SID = 5 for Connection Status Index (CI) of Busy (B) and Normal (N). STEP 4:ASFC - Assign to the stations a Service Feature Class that allows SFIs 5, 6, & 11. This allows the ability to originate a CALL WAITING-ORIGINATING (SFI 5), to terminate a CALL WAITING- ORIGINATING (SFI 6), and to receive Camp-On Tone (SFI 11). STEP 5:AKYD - Optional. Assign CALL WAITING-ORIGINATING to a programmable Line/Feature key. Assign Type:Function:CALL WAITING [4]. STEP 6:ADSL - SN=5 (Consultation Hold) and FKY=4 (Call Waiting; CW). This command is used for assigning the function of each soft key. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. (Note) STEP 1:ANPDL - Reserve a number level for feature access. Assign for Normal (N), Hooking (H), and Busy (B). Assign NND in accordance with a predetermined numbering plan. STEP 2:ASPAL - Assign an access code to CALL WAITING-ORIGINATING, SRV = SSC (Service Code), SID = 5 for Connection Status Index (CI) of Busy (B) and Normal (N). Note: When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.
NEAX2400 IMX Feature Programming Manual Page 216ND-70184 (E), Issue 3 C-33 Consecutive Dialing - Attendant C-33 Consecutive Dialing - Attendant General Description This feature gives the ATTENDANT CONSOLE [A-3] the ability to generate DTMF signals while engaged in a station/trunk connection. These DTMF signals are generated via the dial key pad of the ATTENDANT CONSOLE [A-3]. Operating Procedure No manual operation is required. Service Conditions 1. The ATTENDANT CONSOLE [A-3] can transmit DTMF signals under the following conditions: a.) When the ATTENDANT CONSOLE [A-3] originates a trunk call while an internal station is holding, DTMF signals can be transmitted to the trunk or station but not to both in a three-way connection. b.) When the ATTENDANT CONSOLE [A-3] originates a trunk call while another trunk call is on hold, DTMF signals can be transmitted to either trunk but not to both in a three-way connection. c.) When the ATTENDANT CONSOLE [A-3] originates an internal station call while holding a station or trunk, DTMF signals can be transmitted to either station or trunk but not to both in a three-way connection. d.) When the ATTENDANT CONSOLE [A-3] originates/answers an internal station or trunk call and remains engaged in the connection. If the START key is pressed, DTMF signals cannot be transmitted from the ATTENDANT CONSOLE [A-3] (even when DTMF signal sending is selected in the System Data). 2. All digits (DTMF signals) generated by the ATTENDANT CONSOLE [A-3] will not appear on the ATTENDANT CONSOLE [A-3] display. 3. Additional digits can be dialed after the trunk soft-hold timer has timed out or after the trunk answer signal has been received. 4. If the ATTENDANT CONSOLE [A-3] overrides a connection between a station/trunk and a station/trunk, the ATTENDANT CONSOLE [A-3] may generate DTMF signals. 5. After answering any of the following calls: the Attendant can send DTMF signal to the calling party by pressing key pad while connected with the call; or the Attendant can hold the answered call and transfer it to a specific destination. Either function can be selected through the System Data. Ring-down Operator call Individual Attendant Call Listed Directory Number Recall CALL FORWARDING [C-2, 3, 5] to Attendant OFF-HOOK ALARM [O-6] CALL FORWARDING - INTERCEPT [C-25] to Attendant PRIORITY CALL [P-9] CCIS Incoming Call HOUSE PHONE [H-2] (Hot Line) 6. If the Attendant answers an incoming call transferred from one ATTENDANT CONSOLE to another, by INTER-POSITION TRANSFER [I-5], DTMF signals cannot be generated from the ATTENDANT CONSOLE on which the transferred call has been answered.