NEC Neax 2400 Imx Feature Programming Manual

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 527
Outgoing Trunk Queuing O-2
Service Conditions (cont’d)
13. If a user goes on-hook within 6-8 seconds after encountering all trunks busy, OUTGOING TRUNK
QUEUING can be set automatically to the station.
14. The station is set for OGQ for a minimum of 30 seconds to one hour, maximum. This time is adjustable
through the System Data base. After this time, OGQ will be cancelled automatically.
15. ACCOUNT CODE [A-18] and FORCED ACCOUNT CODE [F-7] information can be recorded on
SMDR [S-10], when used in conjunction with OGQ.
16. This feature can be activated when using a trunk in the remote node via FCCS link.
17. The maximum number of the OGQs stations is 1,024 within the FCCS network (NCN can manage a
maximum of 1,024 calls).
18. OGQ data is transmitted to and stored in the Network Control Node (NCN). Therefore, all the OGQ data
will be cleared by the system initialization of the NCN.
19. When the access to the NCN is impossible (system down or cable disconnection or any trouble has
happened), the user cannot set or cancel OGQ data. (After dialing the access code or pressing the feature
keys for set/cancel OGQ, the user hears the reorder tone.)
20. When the trunk becomes idle status after the NCN is recovered, the call in the queue will be called back,
if data has not been cleared. If data has been cleared, the call is cancelled automatically.
Interactions
1. Dial pad operation for Dterm sets may be used. A FLASH BUTTON [F-3D] must be programmed to a
programmable line/feature key.
2. OGQ-AUTOMATIC may operate with either same or separate access codes. If the Automatic option is
chosen, service set tone will be sent when encountering an all trunks busy situation. No dial pad operation
will be required.
3. When testing OGQ, at least one trunk of the trunk group being tested must be engaged in a station-to-trunk
or trunk-to-trunk connection. Use of the MB key only on the trunk circuit card will not allow OGQ to test
and operate properly. 
Programming
STEP 1:ASYD - System Data 1, Index 68, Bit 3. Enables automatic cancel timer, as set in System Data 1,
Index 159. 0/1: -/Enable.
System Data 1, Index 159. OGQ release timer. Standard data of 00H for 30 minutes may be assigned.
Node A Node BFCCS linkBusy
Busy
Busy Example
: Node A and Node B are in a FCCS network.
 Although a station belonging to Node A tried to call outside using a trunk belonging to Node B, all the trunks are busy. 
The call can be in the queue using this feature.
TK
TKTK 
						

							NEAX2400 IMX Feature Programming Manual
Page 528ND-70184 (E), Issue 3
O-2 Outgoing Trunk Queuing
Programming (cont’d)
(RAM data of 3C [Hex] provides for 30 minutes). 
System Data 2, Index 4, Bit 0. Should the access code for CALL BACK and OGQ be the same? 0/1:
No/Yes. Usually assign data “1”. Assign on a per-tenant basis. 
System Data 2, Index 4, Bit 1. Enable Automatic OGQ? 0/1: No/Yes. Assign on a per-tenant basis.
Automatic operation eliminates the need to access via dial pad.
System Data 2, Index 4, Bit 2. Enable OFF-HOOK OGQ for the Attendant Console? 0/1: No/Yes.
Assign on a per-tenant basis. (See OUT GOING TRUNK QUEUING-ATTENDANT [O-16].)
System Data 1, Index 139, timer for the recall ringing.
STEP 2:ANPD - Reserve a number level for service feature access and cancel. Assign Connection Indexes, CI
= N, H, B; Normal (N), Hooking (H), and Busy (B) (applicable to any feature assigned to this level).
Assign NND in accordance with a predetermined numbering plan.
STEP 3:ASPA - If System Data 2, Index 4, Bit 0 is assigned for separate access codes, assign an access code to
OGQ, SRV = SSC (Service Code), SID = 19, and to OGQ cancel, SRV = SSC (Service Code), SID =
20. Assign SID = 19 for a Connection Index of Busy (B) and SID = 20 for a Connection Index of
Normal (N). If the access codes are the same, either the access codes for OGQ or the access codes for
CALL BACK may be assigned. 
STEP 4:ASFC - If access codes are separate, assign a Service Feature Class that allows SFI 1 to stations that
will have OGQ. If access codes are the same, assign an SFC that allows SRI 1, SFI 1 and SFI 2 to the
station.
STEP 5:ARTD - Routes to be used for OGQ must be flagged in CDN 9:TQ, Trunk Queuing Service. Always
allow queuing to Route 31, the LCR (S) flag route.
STEP 6:AKYD - D
term - set the following data to assign CALL BACK Key.  Type:Function:CALL BACK [5].
STEP 7:ADSL - SN=6 (Trunk is Busy) and FKY=5 (Call Back; CB).
This command is used for assigning the function to each soft key.
FCCS Programming 
This data setting describes only the additional or replacement commands used to activate FCCS
services. When used as an FCCS feature, these commands replace the non-network commands (for
example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending
on the node. 
(Note 1)
STEP 1:ASYDN - These data must be assigned to the NCN.
System Data 1, Index 41:Designate the Trunk Queuing Override Timer
Index 68, b3: Enables automatic cancel timer
0/1: -/Automatic cancel timer is Available
Index 159: Designate Automatic Cancel Timer
STEP 2:ASPAN - These data must be assigned to the NCN.
TN: Tenant Number
ACC: Access number
CI: B = Busy (for Entry), N = Normal (for Cancel)
SRV: SSC
SID: 19 = OG Queuing-Entry
CI: N = Normal
SID: 20 = OG Queuing-Cancel 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 529
Outgoing Trunk Queuing O-2
FCCS Programming (cont’d)
STEP 3:ANPDN - These data must be assigned to the NCN.
TN: Tenant
1st DC: 1st Digit
CI: Normal (N), Hooking (H) and Busy (B)
NND: Number of Necessary Digits
BLF: Busy Lamp Field
STEP 4:ARTDN - These data must be assigned to the NCN.
LGRT: Logical Route Number
Assign CDN 9:TQ, Trunk Queuing Service = 1
Note 1:
When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition
to ASYDL or ASYDN.
Note 2:
The current data should also be set in addition the above-mentioned command.
The command to be set to the node that accommodates the trunk: ARTD
The command to be set to all the nodes: ASFC, AKYD 
						

							NEAX2400 IMX Feature Programming Manual
Page 530ND-70184 (E), Issue 3
O-2D Outgoing Trunk Queuing - Dterm
O-2D Outgoing Trunk Queuing - Dterm
General Description
This service allows a Dterm user, upon encountering a trunk busy signal, to enter a first-in, first-out queue.
Operating Procedure
Without LEAST COST ROUTING - 3/6-DIGIT [L-5]: 
1. Dial the trunk access code; receive busy tone.
2. Press the CALL BACK key, receive service set tone. The LCD displays:
3. Replace the handset.
4. When the trunk becomes idle, the station will be rung.
With LEAST COST ROUTING - 3/6-DIGIT [L-5]:
1. Dial the trunk access code; receive PBX dial tone. 
2. Dial the desired number; receive busy tone. The LCD displays:
Called Party
3. Press the CALL BACK key; receive service set tone. The LCD displays: 
4. Replace the handset. 
5. When the trunk becomes idle, the station will be rung. Once connected to the trunk, the system
automatically redials the number.
Service Conditions
1. When an OUTGOING TRUNK becomes available, the users station will ring for 30 seconds. If the user
does not answer within that time, the station will be automatically dropped from queue.
2. When this feature is used in conjunction with SPEED CALLING [S-3, 21, 23], or LEAST COST
ROUTING - 3/6-DIGIT [L-5] where a sender is involved, the sender will automatically dial out the called
number when the handset is lifted.
3. To cancel the OUTGOING TRUNK QUEUING from a D
term, go off-hook and press CALL BACK key.
The LCD displays: 
The user will hear service set tone.OG-Q SET
(Time Display)
BUSY
(Time Display)XXXXXX
OG-Q SET
(Time Display)
OGQ CANCEL
(Time Display) 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 531
Outgoing Trunk Queuing - DtermO-2D
Service Conditions (cont’d)
4. Individual stations may only initiate one OUTGOING TRUNK QUEUE - Dterm at a time. Subsequent
attempts will produce a reorder tone.
5. Stations may be restricted from use of this feature via CLASS OF SERVICE - INDIVIDUAL [C-15].
6. The station is put in queuing condition for a maximum of 30 seconds to one hour (adjustable through
system data). After this timing, OG queuing will be cancelled automatically.
7. The maximum number of simultaneous OGQs per system:
1 IMG: 64 calls
4 IMG/IMX-U: 256 calls
8. CALL PICKUP [C-7] cannot be used to answer a call directed to another station using the OUTGOING
TRUNK QUEUING - D
term feature.
9. OUTGOING TRUNK QUEUE - D
term is common to all trunk groups (COT, TIE, FX, WATS, etc.) in the
system.
10. OUTGOING TRUNK QUEUING - D
term and CALL BACK [C-1] are mutually exclusive.
11. OUTGOING TRUNK QUEUING - D
term is denied to a station if the CALL BACK [C-1] or CALL HOLD
[C-6] feature is already activated.
12. The Attendant cannot CAMP-ON [A-1] a call to a station that has activated this feature.
13. ACCOUNT CODE [A-18] and FORCED ACCOUNT CODE [F-7] information can be recorded on
SMDR [S-10] when used in conjunction with OUTGOING TRUNK QUEUING - D
term.
14. OUTGOING TRUNK QUEUING - D
term is only available from the MY- Line of a Dterm.
15. This feature can also be activated when using a trunk in the remote node via FCCS link.
16. The maximum number for the OGQ station is 1,024 within the FCCS network (NCN can manage a
maximum of 1,024 calls).
17. OGQ data is transmitted to and stored in the Network Control Node (NCN). Therefore, all the OGQ data
will be cleared by the system initialization of the NCN.
18. When the access to the NCN is impossible (system down, cable disconnection or trouble has occurred),
the user cannot set or cancel OGQ data. (After dialing the access code or pressing the feature keys for set/
cancel OGQ, the user hears the reorder tone.)
19. When the trunk becomes idle status after the NCN is recovered, the call in the queue will be called back,
if data has not been cleared. If data has been cleared, the call is cancelled automatically.
Node A Node BFCCS linkBusy
Busy
Busy Example
: Node A and Node B are in an FCCS network.
 Although a station belonging to Node A tried to call outside using a trunk belonging to Node B, all the trunks are busy. 
The call can be in the queue using this feature.
TK
TKTK 
						

							NEAX2400 IMX Feature Programming Manual
Page 532ND-70184 (E), Issue 3
O-2D Outgoing Trunk Queuing - Dterm
Interactions
1. Dial pad operation for Dterm sets may be exercised. A FLASH BUTTON [F-3D] must be programmed to
a programmable line/feature key.
2. OGQ-AUTOMATIC may operate with either same or separate access codes. If the Automatic option is
chosen, service set tone will be sent when encountering an all trunks busy situation. No dial pad operation
will be required.
3. When testing OGQ, at least one trunk of the trunk group being tested must be engaged in a station-to-trunk
or trunk-to-trunk connection. Use of the MB key only on the trunk circuit card will not allow OGQ to test
and operate properly. 
Programming
STEP 1:ASYD - System Data 1, Index 68, Bit 3. Enables automatic cancel timer, as set in System Data 1,
Index 159. 0/1: -/Enable.
System Data 1, Index 159. OGQ release timer. Standard data of 00H for 30 minutes may be assigned.
(RAM data of 3C [Hex] provides for 30 minutes). 
System Data 2, Index 4, Bit 0. Should the access code for CALL BACK and OGQ be the same? 0/1:
No/Yes. Usually assign data “1”. Assign on a per-tenant basis. 
System Data 2, Index 4, Bit 1. Enable Automatic OGQ? 0/1: No/Yes. Assign on a per-tenant basis.
Automatic operation eliminates the need to access via dial pad.
System Data 2, Index 4, Bit 2. Enable OFF-HOOK OGQ for the Attendant Console? 0/1: No/Yes.
Assign on a per-tenant basis. (See OUTGOING TRUNK QUEUING-ATTENDANT [O-16].)
System Data 1, Index 139, timer for the recall ringing.
STEP 2:ANPD - Reserve a number level for service feature access and cancel. Assign Connection Indexes, CI
= N, H, B; Normal (N), Hooking (H), and Busy (B) (applicable to any feature assigned to this level).
Assign NND in accordance with a predetermined numbering plan.
STEP 3:ASPA - If System Data 2, Index 4, Bit 0 is assigned for separate access codes, assign an access code to
OGQ, SRV = SSC (Service Code), SID = 19, and to OGQ cancel, SRV = SSC (Service Code), SID =
20. Assign SID = 19 for a Connection Index of Busy (B) and SID = 20 for a Connection Index of
Normal (N). If the access codes are the same, either the access codes for OGQ or the access codes for
CALL BACK may be assigned. 
STEP 4:ASFC - If access codes are separate, assign a Service Feature Class that allows SFI 1 to stations that
will have OGQ. If access codes are the same, assign an SFC that allows SRI 1, SFI 1 and SFI 2 to the
station.
STEP 5:ARTD - Routes to be used for OGQ must be flagged in CDN 9:TQ, Trunk Queuing Service. Always
allow queuing to Route 31, the LCR (S) flag route.
STEP 6:AKYD - For D
term set the following data to assign CALL BACK Key. Type:Function:CALL BACK
[5].
STEP 7:ADSL - SN=6 (Trunk is Busy) and FKY=5 (Call Back; CB).
This command is used for assigning the function to each soft key.
FCCS Programming 
This data setting describes only the additional or replacement commands used to activate FCCS
services. When used as an FCCS feature, these commands replace the non-network commands (for
example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending
on the node. 
(Note 1)
STEP 1:ASYDN - These data must be assigned to the NCN. 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 533
Outgoing Trunk Queuing - DtermO-2D
FCCS Programming (cont’d)
System Data 1, Index 41:Designate the Trunk Queuing Override Timer
Index 68, b3: Enables automatic cancel timer
0/1: -/Automatic cancel timer is Available
Index 159: Designate Automatic Cancel Timer
STEP 2:ASPAN - These data must be assigned to the NCN.
TN: Tenant Number
ACC: Access number
CI: B = Busy (for Entry), N = Normal (for Cancel)
SRV: SSC
SID: 19 = OG Queuing-Entry
SID: 20 = OG Queuing-Cancel
STEP 3:ANPDN - These data must be assigned to the NCN.
TN: Tenant
1st DC: 1st Digit
CI: Normal (N), Hooking (H) and Busy (B)
NND: Number of Necessary Digits
BLF: Busy Lamp Field
STEP 4:ARTDN - These data must be assigned to the NCN.
LGRT: Logical Route Number
Assign CDN 9:TQ, Trunk Queuing Service = 1
Note 1:
When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition
to ASYDL or ASYDN.
Note 2:
The current data should also be set in addition the above-mentioned command.
The command to be set to the node that accommodates the trunk: ARTD
The command to be set to all the nodes: ASFC, AKYD, ASPA 
						

							NEAX2400 IMX Feature Programming Manual
Page 534ND-70184 (E), Issue 3
O-6 Off-Hook Alarm
O-6 Off-Hook Alarm
General Description
This feature allows a user to call the Attendant or a predetermined station by simply staying OFF-HOOK. The
calling number is automatically displayed at the ATTENDANT CONSOLE [A-3] or a Dterm series with a display.
Operating Procedure
1. Lift the handset and stay off-hook.
2. After a predetermined time elapses (2 to 30 sec.), the call will terminate at the ATTENDANT CONSOLE
[A-3] or the predetermined station.
3. The calling telephone number will be displayed at the ATTENDANT CONSOLE [A-3] or D
term when
answered.
Service Conditions
1. Predetermined timing interval is programmable through the MAINTENANCE ADMINISTRATION
TERMINAL [M-18] (MAT) (2 to 30 seconds). 
2. In the night mode, an OFF-HOOK ALARM call directed to the ATTENDANT CONSOLE [A-3] will not
terminate at the ATTENDANT NIGHT TRANSFER [A-19] predetermined night station. The caller will
receive a reorder tone.
3. A station will be assigned as a member of an OFF-HOOK ALARM group and will be connected to the
predetermined stations that are assigned for each off-hook group.
4. Maximum number of OFF-HOOK ALARM groups is 7 per-TENANT [T-12] group. A group number
must be assigned to all the stations to be included in a group.
5. The station assigned as a terminating station of each OFF-HOOK ALARM group can be a member of a
HUNTING GROUP [S-7, 8, 9].
6. This service is programmed via System Data. Stations may be restricted from using this feature in CLASS
OF SERVICE - INDIVIDUAL [C-15].
7. The ATTENDANT CONSOLE [A-3] can answer by pressing EMG key, which must be assigned by the
MAT [M-18]. Using the ANSWER key will not give priority to the OFF-HOOK ALARM call.
8. The predetermined target station can set CALL FORWARDING - ALL CALLS [C-5] and CALL
FORWARDING - BUSY LINE [C-2].
9. When the predetermined station is busy, the OFF-HOOK ALARM call receives ringback tone until the
station becomes idle.
10. This feature cannot be applied while in CONSULTATION HOLD - ALL CALLS [C-17] or CALL HOLD
[C-6] mode.
11. When an OFF-HOOK ALARM call is directed to a Pilot station of a UCD [U-1] group, queuing is not
available when all the stations within the group are busy.
12. This feature can also be activated when a station and the called party belong to different nodes. 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 535
Off-Hook Alarm O-6
Service Conditions (cont’d)
13. If a station belongs to the node that has an Attendant Console, the station is connected with the Attendant
Console. If a station belongs to the node that does not have an Attendant Console, the station is connected
with the specified Attendant Console in the remote node according to the system data assigned. See the
figure below.
Interactions
1. A total of seven OFF-HOOK ALARM Groups per tenant may be assigned to the system, if the termination
point is a station. Any station not assigned in ASGD will go to reorder tone after the Register Prepause
timer (ASYD, System Data 1, Index 128) expires. If the termination point is the Attendant Console, all
stations in the tenant will terminate to the Attendant Console.
2. ASAT cannot be used to construct different OFF-HOOK ALARM groups terminating to specific
Attendant Consoles. If the tenant is equipped with more than one Attendant Console, OFF-HOOK
ALARM calls will be directed to all consoles with OFF-HOOK ALARM keys programmed in AAKP. 
3. The following features will function on terminating calls to a predetermined station: 
CALL PICKUP [C-7]
CALL TRANSFER [C-11]
CALL HOLD [C-6]
CALL FORWARDING [C-5A]
4. No tone is provided on CALL WAITING-TERMINATING [C-12].
Programming
STEP 1:ASYD - System Data 1, Index 128, Bits 0-3. Register Prepause timer is used for OFF-HOOK
ALARM. After the register times out, the station assigned to an OFF-HOOK ALARM group will ring
at the terminating Attendant Console or station. Leave Index 128 as 00H for normal operation.
System Data 1, Index 168, Bit 4. Enable OFF-HOOK ALARM? 0/1: No/Yes.
System Data 1, Index 168, Bit 5. Is the terminating point for OFF-HOOK ALARM an Attendant
Console or station? 0/1: Attendant Console/Station. If Attendant Console is chosen, go to AAKP
command. If station is chosen, go to the ASID and ASGD commands.
STEP 2:ASID - This command defines the purpose of this Special Incoming Group, and is used in conjunction
with ASGD. Assign the following:
TN: Tenant Number 
F: Function Number (0-7)
0: OFF-HOOK ALARM 
GN: Group Number (1-7). 
S/A: Special Incoming Equipment 
Node A Node B
Node B Attendant Console AFCCS LinkStation A has been set 
to be connected with 
the Attendant Console 
A by System Data. 
						

							NEAX2400 IMX Feature Programming Manual
Page 536ND-70184 (E), Issue 3
O-6 Off-Hook Alarm
Programming (cont’d)
S: Station
A: Attendant Console
SSTN: Special Station Number
STEP 3:ASGD - This command defines what stations belong to the Special Incoming Group. Assign the
following: 
TN: Tenant Number 
STN: Station Number 
F: Function Number (0-7)
0: Off-Hook Alarm 
GN: Group Number (1-7)
STEP 4:ASFC - Assign a Service Feature Class that allows SFI 30 to stations that will have OFF-HOOK
ALARM. 
STEP 5:AAKP - Assign the Attendant Console Key Pattern. The ATN: Attendant Number (TRK No. for RTE
901); KYN = 1-6; and FUNC = 2. (The console must be in Night mode to assign this command.)
FCCS Programming 
This data setting describes only the additional or replacement commands used to activate FCCS
services. When used as an FCCS feature, these commands replace the non-network commands (for
example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending
on the node.
 (Note 1)
ASYDL - This data must be set to all the nodes.
System Data 1, Index 640, assign the Fusion Point Code (FPC) of the node providing the Attendant
Console. 
(Note 2)
Note 1:
When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition
to ASYDL or ASYDN.
Note 2:
Assign the self FPC at the terminating node.
The current data should also be set in addition the above-mentioned command.
The command to be set to the node that accommodates the attendant console: AAKP, ACFR (when the destination is
the Night ATT: ATNR)
The command to be set to all the nodes: ASYD, ASFC