NEC Neax 2400 Imx Feature Programming Manual

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 447
Music On Hold M-7
M-7 Music On Hold
General Description
This feature allows a party to hear music while in the CALL HOLD [C-6], CALL TRANSFER [C-10, 11], or
ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] conditions.
Operating Procedure
No manual operation is required for this software controlled feature.
Service Conditions
1. The system is capable of supplying two switch-selectable music channels. Music is generated by 3
synthesizers included in the package.
2. If another music source (tuner, tape-deck, etc.) is desired, it must be customer provided.
3. Only one music source can be provided per system.
4. The held call condition can be the result of:
ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] 
CALL HOLD [C-10]
CONSULTATION HOLD - ALL CALLS [C-17] 
SPLITTING [S-4] 
Attendant Hold
5. Only one music source, either customer-provided or internal, can be provided per system (system option).
6. ATTENDANT CONSOLE [A-3]: Attendant operations resulting in music to be provided to the calling
party include the following:
a.) The calling party or the remaining party (not talking with the Attendant) hears music, if the
Attendant splits a call prior to completion or after answering an Attendant recall.
b.) When incoming calls to the Attendant are answered and the Attendant presses the HOLD key, the
held party hears music. 
c.) When the Attendant camps on a call to a busy station, the calling party is connected to music until
the called party answers or the Attendant reenters the switched loop.
7. When a user in a two-party talking connection switch hook flashes, the second party is placed on hold and
is connected to music.
8. When activating this feature via the FCCS network, when either the internal or the external source is used,
it is recommended to set the source as the same MOH at each node for the node-to-node connection, since
the node that controls MOH varies depending on the connection pattern.
Interactions
1. Two types on MUSIC-ON-HOLD (MOH) exist; internal source MOH and external source MOH.
2. The input to the system is an 8-ohm output from the external music source. An 8-ohm music source is a
typical input to an 8-ohm speaker.
3. An external MOH source is connected to the EMA circuit card with 16 PH EXALM CA cable.
Programming
ASYD - System Data 1, Index 64, Bit 7. Is MUSIC-ON-HOLD in service? 0/1: No/Yes. 
						

							NEAX2400 IMX Feature Programming Manual
Page 448ND-70184 (E), Issue 3
M-11 Meet-Me Paging - Attendant
M-11 Meet-Me Paging - Attendant
General Description
This feature allows an Attendant to hold an incoming call, page the called party, and connect the two after the called
party has answered the page.
Operating Procedure
Procedure 1:
To page:
1. Place the incoming call on hold by pressing the HOLD key. 
2. The Attendant seizes an idle loop. 
3. The Attendant dials the paging access code; receives continuous ringback tone for 1 second. 
4. The Attendant pages the desired party.
5. The Attendant presses the RELEASE key.
To answer: 
1. The paged party dials the PAGE answer code; receives ringback tone. 
2. Ringing is heard at console. After the call is answered (on loop), the Attendant and paged party converse. 
3. The Attendant presses the loop of the held outside call. 
4. The Attendant presses the RELEASE key to connect both parties.
Procedure 2:
To page:
1. The Attendant answers incoming call. 
2. The Attendant dials the paging access code; receives 1 second of ringback tone. 
3. The Attendant pages the desired party. 
4. The Attendant presses the RELEASE key.
To answer:
1. Paged party dials the PAGE answer code and is directly connected to the holding party.
OR
2. Paged party dials the PAGE answer code and the individual Attendant number and receives ringback tone.
The Attendant and the paged party converse. The Attendant presses the loop key of the held outside call.
The Attendant presses RELEASE key to connect both parties.
Service Conditions
1. If operating Procedure 2 is used, a maximum of six (6) routes can be provided with paging trunks.
2. If Procedure 1 is used, the limitation of routes is based on the number of COT cards equipped.
3. Paging equipment is customer provided.
4. One paging trunk (COT) will be assigned to each route.
5. If Procedure 2 is used, only one held call waiting for a paged party can be held at a time at the console.
6. Paging access and answer codes are assigned to correspond with each route.
7. The maximum number of digits that can be used as a PAGE access and/or answer code is 3.
8. The type of Paging service provided on a system basis is programmed via the MAINTENANCE
ADMINISTRATION TERMINAL (MAT) [M-18] into the System Data base.
9. A Page waiting to be answered is automatically cancelled after a predetermined programmed duration. See
VARIABLE TIMING PARAMETERS [V-1] for selectable timing choices. 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 449
Meet-Me Paging - Attendant M-11
Service Conditions (cont’d)
10. Loop signaling is the recommended signaling type. 
a.) Both MEET-ME PAGING and PAGING ACCESS [P-1] (loudspeaker - basic) can be provided in
the same system. 
b.) A separate access code for MEET-ME PAGING and PAGING ACCESS [P-1] is required for the
same paging zone. 
c.) A paging answer code is required for each MEET-ME PAGING zone.
d.) The maximum number of answer back ports is limited to the number of paging zones (20
maximum). These answerback ports are used for RADIO PAGING [R-16] service also. 
e.) ALL ZONE PAGING [A-53] cannot be used with MEET-ME PAGING. 
f.) Paging over the loudspeaker system is limited to paging from a station, an ATTENDANT
CONSOLE [A-3] or a TIE trunk. Callers on outside CO trunks must make arrangements with an
Attendant or a user to have paging performed. 
g.) Direct access (key) to paging from the ATTENDANT CONSOLE [A-3] is not available. 
h.) The Attendant cannot dial the paging answer codes.
11. CALL TRANSFER - ALL CALLS [C-11]: A user can flash and place a second party on hold, hear special
dial tone, and dial the paging access code. The Paging Transfer (and use of loudspeaker paging system
with a party on hold) is allowed, unless denied by the Class of Service of the users line.
12. Central Office trunks are used as interface circuits to the Paging equipment.
13. BUSY VERIFICATION [B-3]: Busy Verification is denied on a station line that is connected to paging
equipment. Attempts to busy-verify a station line will result in the Attendant hearing reorder tone.
14. ATTENDANT-CONTROLLED CONFERENCE [A-2]: When a conference call is established, an
Attendant cannot connect the conference connection to paging loudspeakers.
15. CALL WAITING [C-12, 31]: A call is not allowed to wait on a line that has accessed loudspeaker paging
(making a page). The user hears reorder tone.
16. EXECUTIVE RIGHT-OF-WAY [E-1] is denied to a station line connected to loudspeaker paging. The
user receives reorder tone.
17. ATTENDANT CAMP-ON [A-1] is not allowed on a line that has accessed loudspeaker paging. The user
receives reorder tone.
18. THREE-WAY CALLING [T-2] is not allowed after the paged party has been connected to the originating
station.
19. Delayed or non-Delayed operation are the two methods for answer back, either can be selected.
a.) Delayed Operation: The paging party goes on-hook to wait for the paged party to answer back. 
b.) Non Delayed Operation: The paging party remains off-hook to wait for the paged party to answer
back.
20. The paging trunk remains in a busy state, while the paging party remains unanswered (e.g., the paging
answer code has not been dialed). The paging answer back state will be cancelled after a programmable
time-out period, if the answer code is not dialed within the prescribed interval, releasing the paging trunk
and the paging party as well, if still in the off-hook mode.
Interactions
1. MEET-ME PAGING and PAGING ACCESS [P-1] can be provided simultaneously in the same system.
ARTD, CDN 6:TCL must be assigned as data “8” for MEET-ME PAGE, while PAGING ACCESS routes
may be assigned as data “11”, General Page, or as data “1”, DDD. Separate access codes for each feature
is required. MEET-ME PAGING answer and cancel codes are required for each MEET-ME PAGING
zone.  
						

							NEAX2400 IMX Feature Programming Manual
Page 450ND-70184 (E), Issue 3
M-11 Meet-Me Paging - Attendant
Interactions (cont’d)
2. MEET-ME PAGING is limited to stations and Attendant Consoles. CO trunks, TIE LINE ACCESS [T-6]
or REMOTE ACCESS TO PBX SYSTEM [R-2] calls must have the Attendant or user perform the Paging
operation. 
3. The Attendant Console cannot dial the MEET-ME PAGING answer codes.
4. BUSY VERIFICATION [B-3] and EXECUTIVE OVERRIDE [E-1]: These features will be denied for a
connection, including the Paging route.
5. DELAY OPERATION: The Attendant Console is connected to party B. 
a.) The Attendant dials the MEET-ME PAGE route access code. When connected to the Page trunk,
the Attendant requests Station C to dial the MEET-ME PAGE answer code. The Attendant
presses RELEASE key. When Station C dials the answer code, Party B is connected to Station C.
OR
b.) The Attendant presses the HOLD key, then seizes an idle loop and dials the MEET-ME PAGE
route access code. After the paging, the Attendant presses the RELEASE key. When Station C
dials the answer code, Station C terminates to an idle loop key on the Attendant Console. The
Attendant answers and places this call on hold, then sequentially presses the two held loop keys.
This connects the Attendant to the party connected to the first pressed loop key. The Attendant
can either press the TALK key, creating a THREE-WAY CALLING [T-2] connection, or press
the RELEASE key, allowing Party B and Station C to be connected. If Station C does not call the
MEET-ME PAGE answer code within 30 seconds, Party B rings back to the Attendant Console.
Normal operating indications are applied. 
6. Stations and Attendant Consoles allowed Priority Page, SFI = 57, will barge into the Paging route, except
when the Attendant Console is paging. An access code to Priority Page must be assigned in ASPA, SRV
= SSC (Service Code), SID 40, and assigned for a Connection Index of Normal (N).
7. To answer the MEET-ME PAGE while connected to another party, CALL HOLD [C-6] must be used.
THREE-WAY CALLING [T-2] is not allowed.
Programming
STEP 1:ASYD - System Data 1, Index 73, Bits 0 & 1. 
For MEET-ME PAGE, assign non-Delay service, Bit 0 = 1, Bit 1 = 0. 
For MEET-ME PAGE, assign Delay service, Bit 0 = 0, Bit 1 = 1. 
For MEET-ME PAGE, assign Delay service with CALL TRANSFER, Bit 0 = 1, Bit 1 = 1. See
PAGING TRANSFER [P-10].
System Data 1, Index 73, Bit 3. Are PAGE cancel codes provided for each route? 0/1: Per route/
Common to all routes. 
System Data 1, Index 73, Bit 7. Attendant Console operation, 0/1: Connect two parties directly when
paged party dials PAGE answer code/Paged party terminates on an idle Attendant Console loop key,
then the Attendant presses both loop keys to connect the two parties.
SYS1, Index 74, Bits 0-3. Assign the cancel timer for unanswered page. Assign data 00H for 30
seconds.
(0-F + 1) x 30 = Cancel Timer.
STEP 2:ARTD - Assign the Paging route as shown below:
RT:  1
1-OSGS :2 2-ONSG :3 5-TF :1 6-TCL :8 7-L/T :1
8-RLP :2 15-LSG :0/1
STEP 3:AT R K - Assign the LENs, Paging Trunk Route Number, Trunk Number, and Tenant Number.  
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 451
Meet-Me Paging - Attendant M-11
Programming (cont’d)
STEP 4:MBTK - Assign the Make Idle status to the Paging trunks.
STEP 5:ANPD - Reserve levels for trunk access and for PAGE answer and cancel codes. Assign the trunk
access level Connection Indexes, CI = N, H; Normal (N) and Hooking (H). Number of Necessary
Digits is usually 1 or 2. Busy Lamp Field is not activated. If the PAGE answer and cancel codes reside
in a level reserved for features, then assign according to a predetermined numbering plan. If the PAGE
answer and cancel codes reside in a separate level, then assign a Connection Index (CI) of Normal (N)
only. The Number of Necessary Digits is usually two, and the Busy Lamp Field is off. 
STEP 6:ASPA - For the Page trunk access code, assign the access code in the level as assigned in ANPD
above. Type of Service, SRV = OGC (Outgoing Call) for Outgoing trunks, Assign for Connection
Indexes (CI) of Normal (N) and Hooking (H). For the Page Route answer and cancel codes, assign the
access code in the level assigned in ANPD. Type of Service, SRV = PAGA (Paging Answer) and SRV
= PAGC (Multiple Announcement Service). Assign the proper route number that is associated with this
code. Assign a Connection Index of Normal (N).
STEP 7:ARSC - Allow access to the paging route to the RSC of the Attendant Console in Route Restriction
Indexes (RRI) 2 & 3. To the RSC of the responding station, allow access to the incoming trunk in RRI
0 & 1.
STEP 8:ASFC - Assign a Service Feature Class (SFC) that allows SFI 38, MEET-ME PAGE to the stations
that will answer a MEET-ME PAGE. 
STEP 9:ARRC - Allow trunk-to-trunk connection between the Paging route and the incoming/outgoing route.
Assign for ARI-A-RES, via the Attendant Console. The incoming/outgoing route would be the party
being held at a station or Attendant Console wishing to speak to the party for whom the MEET-ME
PAGE is intended.  
						

							NEAX2400 IMX Feature Programming Manual
Page 452ND-70184 (E), Issue 3
M-15 Maintenance Printout
M-15 Maintenance Printout
General Description
The NEAX2400 IMX can provide a hard copy of maintenance and system management data via the
MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18] printer.
Operating Procedure
Refer to the NEAX2400 IMX Office Data Specification.
Service Conditions
The following hard copy reports can be obtained:
1. History printout for command execution: When the command is executed, the following information will
be printed
 Office Name 
 Command Name 
 Date and time of execution of the specific command. 
 Parameter date and other information typed in by MAT [M-18] operator. 
 Date and time of command completion. 
2. System Message printout: The system message will be printed automatically, and/or when the command
is executed. 
3. Traffic and Peg count printout: The traffic and peg count will be printed automatically by request from the
MAT [M-18]. 
4. Office Data printout: The office data lists can be printed to include telephone number list, trunk data list,
and access code data list.
Interactions
1. All other printouts are automatically printed in conjunction with the operation of the MAT or in requesting
Traffic Data. See MAINTENANCE ADMINISTRATION TERMINAL [M-18]. 
2. The MAINTENANCE PRINTOUT as described will be assigned to Port 1.
3. If Port 1 is used for MAINTENANCE PRINTOUT, another port must be used for REMOTE
MAINTENANCE [R-7]. 
4. For Automatic MAINTENANCE PRINTOUT via the MAT, assign the MAT port in System Data 1, Index
116 as data 42H. Assign the destination of System Messages in Index 39 as Port 0. Index 86, Bits 4 & 7
assigned as data “1”.
5. Indexes 116 - 123, which were used for IOC port attribute data assignment, are assigned in the AIOC
command.
Programming
STEP 1:ASYD - System Data 1, Index 38, Bits 0-7. Each Bit represents a corresponding I/O port. Designate by
programming which port will accommodate a printer. Port 0, Bit 0 is always an MAT.
System Data 1, Index 39, Bits 1-7. Each Bit represents a corresponding I/O port. Designate the
destination of System Messages by programming which port will receive the Maintenance Printout.
Port 0, Bit 0 is always a MAT.  
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 453
Maintenance Printout M-15
Programming (cont’d)
System Data 1, Index 86, Bit 4. Fault Information automatic printout of System Messages? 0/1: No/
Ye s .  
System Data 1, Index 86, Bit 7. Are simplified or detailed System Messages required? 0/1: Simplified/
Detailed.
System Data 1, Index 117-123. Each index represents an I/O port. Program the following Bits:
0, 1, & 2.
001: Printer* 
010: MAT
Bit 7: Password Function 0/1:-/In Service.
STEP 2:AIOC - Assign System Message Output as “IN” for all ports requiring Automatic System Message
Printout.
Note:
For a System Message Printer, assign these Bits only. 
						

							NEAX2400 IMX Feature Programming Manual
Page 454ND-70184 (E), Issue 3
M-18 Maintenance Administration Terminal (MAT)
M-18 Maintenance Administration Terminal (MAT)
General Description
This feature provides a man-machine interface, using a personal computer, to accomplish such items as on-line
system programming of station and trunk data, traffic information, fault condition analysis, and testing of operating
programs.
Operating Procedure
Refer to the NEAX2400 IMX Office Data Specification.
Service Conditions
1. When used in conjunction with the NEAX2400 IMX Office Data Specification, it enables the user to
perform individual maintenance and/or administration functions as required.
2. The following functions may be performed from the MAT:
a.) office data assignment and change 
b.) loading of office data stored on a floppy disk
c.) station, trunk, and operations (peg count) data display 
d.) fault data display 
e.) REMOTE MAINTENANCE [R-7].
3. The above maintenance functions can be performed on site or at a remote location (see REMOTE
MAINTENANCE [R-7]).
4. A maintenance printout of all transactions can be provided, along with fault data and peg count data.
5. The maximum distance between the MAT and the switching equipment is 50 feet (15m) without a modem.
6. The following traffic data can be either printed out on the printer or output to the MAT hard disk. The
traffic data field in the hard disk will be copied to the floppy disk.
a.) calls per station
b.) calls per route
c.) station peg count
d.) Attendant Console peg count
e.) route peg count
7. The history of MAT usage can be output to the printer or MAT printer by entering the USER NAME and
ID CODE when using, depending on the System Data. This feature is called Audit Trail to Track the Mat
Usage.
8. When Audit Trail to Track the MAT Usage is used:
a.) A maximum of 15 USER NAMEs can be assigned.
b.) The maximum digits of the USER NAME is 16, and those of the ID CODE is 8.
c.) The USER NAME and ID CODE can be assigned using figures (0-9) and letters (A-Z).
d.) A maximum of 128 System Messages can be stored. However, if other failure messages are
output, the stored number for Audit Trail to Track the Mat Usage service will decrease.
e.) If more than 128 System Messages are output, the exceeded messages will not be stored.
f.) When a System Message is printed out, that information remains as OLD information.
9. If wrong ID CODEs are entered several times assigned by System Data, the I/O port used for the
corresponding MAT will be locked out. This feature is called Lock Out Maintenance Port.
10. When Lock Out Maintenance Port service is used:
a.) A maximum of 15 USER NAMEs can be assigned. 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 455
Maintenance Administration Terminal (MAT) M-18
Service Conditions (cont’d)
b.) The maximum digits of the USER NAME is 16, and those of the ID CODE is 8.
c.) Lock Out information is output with the information of the USER NAME, date, time, and IOC
port used as System Message.
d.) A maximum of 128 System Messages can be stored. However, if other failure messages are
output, the stored number for Audit Trail to Track the Mat Usage service will decrease.
e.) If more than 128 System Messages are output, the exceeded messages will not be stored.
f.) When a System Message is printed out, that information remains as OLD information.
11. Multiple MAT connection is available via RS-232C or TCP/IP interface. The allowed MAT number is as
follows:
 RS-232C: Maximum of 2
 TCP/IP: Maximum of 4 
(Note)
Note:
The number of ports provided by TCP/IP is a maximum of 5. For this reason, if the ports (2 or more ports) are occupied
by other applications (SMDR, MCI, OAI, MIS, etc.), the allowed MAT number is restricted as shown below:
12. The number of ports for TCP/IP is 21. Therefore, restrictions are lifted to use multiple MATs (regardless
of the number of other applications used). A maximum of 4 MATs may be connected per system.
Interactions
1. APSW must be assigned before allowing the password function in the ASYD command. If password is
allowed in ASYD, before APSW is assigned, error message 0550, the PASSWORD NOT YET
ASSIGNED will be displayed.
2. Deletion of a password must begin with ASYD, System Data 1, Index 116, and then the APSW command.
Programming
STEP 1:AIOC - Assign the attribute data of the IOC port. 
STEP 2:Assign Terminal Configuration data (Serial Settings / TCPIP Settings) in the PBX Administration
menu.
FCCS Programming 
This data setting describes only the additional or replacement commands used to activate FCCS
services. When used as an FCCS feature, these commands replace the non-network commands (for
example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending
on the node.
STEP 1:Assign Terminal Configuration data (Serial Settings / TCPIP Settings) in the PBX Administration
menu. Assign the Fusion Point Code of the destination switched in.
Total Applications Used MATs Allowed per System
04
14
23
32
41 
						

							NEAX2400 IMX Feature Programming Manual
Page 456ND-70184 (E), Issue 3
M-19 Message Reminder
M-19 Message Reminder
General Description
This feature allows a single-line telephone to leave a MESSAGE REMINDER at the called Dterm set.
Operating Procedure
To send a message from a single-line telephone:
1. Dial the desired internal Dterm station; receive ringback tone or busy tone.
2. Press switch hook; receive special dial tone. 
3. Dial the MESSAGE REMINDER access code; receive service set tone. 
4. At the called D
term, the MSG LED will light to indicate a message has been set.
To review messages:
1. Press the MSG key; the LCD displays:
Note:
When the station number exceeds 12 digits, MSG is not displayed.
To return the message:
1. Lift handset or press SPEAKER key while the message is displayed. 
2. Press the MSG key; calling station is automatically redialed.
Service Conditions
1. This service feature is available only when the called party is a Dterm set, which has the MSG key. If a
message is directed to a Dterm that does not have the MSG key or a single-line telephone, the calling station
will hear reorder tone.
2. A message can only be sent if the called station is in the idle or busy condition.
3. A message cannot be sent to a D
term engaged in calling or recalling from CALL TRANSFER - ALL
CALLS [C-11], or from CONSULTATION HOLD - ALL CALLS [C-17].
4. A maximum of four messages may be received at any one D
term. If a fifth message is attempted, the reorder
tone will be transmitted to the calling party.
5. A message can be displayed at the called D
term only when the station is on-hook.
6. A message may be cleared by displaying the message and pressing the “*” or “#” key on the called D
terms
keypad. This is selected via System Data.
7. A message is cleared when it is obtained via the MSG key.
8. A second message sent by the same telephone set is not restricted and is registered as a second unique
message. The same applies to the third and fourth messages.
9. Messages are set to the call forwarded station when the called station sets CALL FORWARDING - ALL
CALLS [C-5] or CALL FORWARDING - BUSY/DONT ANSWER [C-2, 3].
10. In case the called D
term station is in a hunting group, the message will be set to the first selected station in
the hunting group when all stations are busy. The message will be set to the ringing station in the hunting
group when any station is idle.
11. When the call is in the UCD queue, the MESSAGE REMINDER service is not provided.
Calling Stationhr. min. AM/PM
MESSAGE  XXXXXXXXXXXX
XX: XXAM
(Time Display)