NEC Neax 2400 Imx Feature Programming Manual

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 147
Call Pickup - Group C-7
Interactions (cont’d)
9. Stations denied access to a route via Route Restriction Class may not use CALL PICKUP GROUP to
answer restricted incoming trunk calls.
10. CALL PICKUP GROUP is not available for AUTOMATIC/MANUAL INTERCOM [A-30] or DIAL
INTERCOM [D-87] calls.
11. If more than one station line in a CALL PICKUP GROUP is ringing, the individual call answered is
selected by the system. The system priority is based on a circular chain arrangement with first priority
given to the station following the station dialing the pick up code.
12. A call ring in a recall state cannot be picked up with this feature.
Programming
STEP 1:ANPD - Reserve a number level for feature access and cancel. Assign for Normal (N). Assign NND in
accordance with a predetermined numbering plan.
STEP 2:ASPA - Assign an access code for the CALL PICKUP GROUP, SID = 7 and the CALL PICKUP
EXPAND, SIDA=63 (if necessary) for Connection Status Index (CI) of Normal (N) and Hooking (H).
STEP 3:ACPG - Assign members of CALL PICKUP GROUP. If two stations are ringing simultaneously, the
station that was programmed first will be picked up first.
STEP 4:ACPE - Assign the CALL PICKUP EXPAND GROUP (if necessary).
STEP 5:AKYD - Optional. Assign a programmable Line/Feature key as a CALL PICKUP key. Assign
Type:Function:CALL PICKUP-GROUP [12]. If necessary, assign Type:Function:CALL PICKUP
EXPAND [115].
FCCS Programming 
This data setting describes only the additional or replacement commands used to activate FCCS
services. When used as an FCCS feature, these commands replace the non-network commands (for
example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending
on the node.
STEP 1:ANPDN - This command must be assigned to the NCN.
Reserve a number level for feature access and cancel. Assign for Normal (N).
Assign NND in accordance with a predetermined plan.
STEP 2:ASPAN - This command must be assigned to the NCN. Assign access code for CALL PICKUP,
CI=N, SRV=SSC, SID=7 (CALL PICKUP - GROUP). If necessary, assign SRV=SSCA, SIDA=63
(CALL PICKUP EXPAND GROUP).
CI=N (Normal)
SRV=SSC
SID=7 (CALL PICKUP GROUP)
STEP 3:ACPG N - This command must be assigned to the NCN.
Assign members of CALL PICKUP GROUP.
UGN: User Group Number
TELN: Telephone number in CALL PICKUP GROUP
STEP 4:ACPEN - This command must be assigned to the NCN.
Assign the CALL PICKUP EXPAND GROUP (if necessary).
UGN: User Group Number
TELN: Telephone number in CALL PICKUP EXPAND GROUP 
						

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Page 148ND-70184 (E), Issue 3
C-7 Call Pickup - Group
FCCS Programming (cont’d)
When Entering Data via LDM:
STEP 1:ANPDL - Assign 1st digit code (1st DC) and number of necessary digits (NND) for feature access and
cancel. CI = N (Normal).
STEP 2:ASPAL - Assign access code for CALL PICKUP, CI=N, SRV=SSC, SID=7 (CALL PICKUP -
GROUP). If necessary, assign SRV=SSCA, SIDA=63 (CALL PICKUP EXPAND GROUP).
STEP 3:ACPG L - Assign members of CALL PICKUP GROUP.
UGN: User Group Number = 1 (fixed)
TELN: Telephone Number of member stations
STEP 4:ACPEL
 - Assign members of CALL PICKUP EXPAND GROUP (if necessary).
UGN: User Group Number = 1 (fixed)
TELN: Telephone Number of member stations 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 149
Call Pickup - Group - DtermC-7D
C-7D  Call Pickup - Group - Dterm
General Description
This feature permits a user to answer any call directed to another line in his preset CALL PICKUP - GROUP by
using a programmable line/feature key.
CALL PICKUP - GROUP - D
term may be used by seizing dial tone from any multi-line appearance on the Dterm.
A user can be assigned to an additional CALL PICKUP GROUP, referred to as EXPANDED CALL PICKUP
GROUP.
Operating Procedure
To answer an incoming call: 
1. A station within the CALL PICKUP GROUP rings.
2. Lift the handset; receive dial tone.
3. Press the CALL PICKUP - GROUP feature key; the call is connected to the station. The LCD displays:
Note:
When the telephone number of the called/calling station exceeds 8 digits, the last 8 digits are displayed. However, a
maximum of 16-digit calling telephone number can be displayed on the middle line of the LCD, depending on the
System Data.
To answer an incoming call CALL HOLD [C-6]:
1. A station within the CALL PICKUP GROUP rings.
2. Press the TRANSFER/HOLD feature key; receive special dial tone.
3. Press the CALL PICKUP GROUP feature key; the call is connected to the station.
4. The first party is put on CALL HOLD [C-6] status.
To pick up an incoming call within the EXPANDED CALL PICKUP GROUP:
1. A station within the EXPANDED CALL PICKUP GROUP rings.
2. Lift the handset; receive dial tone.
3. Dial the access code or press the feature key for EXPANDED CALL PICKUP; the call is connected to the
station.
Service Conditions
1. A station assigned a fully restricted CLASS OF SERVICE-INDIVIDUAL [C-15] will be unable to answer
incoming Central Office calls using this feature.
2. A CALL PICKUP GROUP - D
term is defined as those stations having the ability to pick up other station’s
calls using the CALL PICKUP feature.
3. A maximum of 100 stations can be assigned to each group. There is no limit to the amount of groups per
system.
4. If CALL PICKUP GROUP - D
term is activated while two or more stations within the group are ringing,
the system will connect the calls in the order of priority assigned to the call pick up chain.
5. CALL PICKUP GROUP - D
term cannot be used to answer OUTGOING TRUNK QUEUING [O-2],
Recall or CALLBACK [C-1] from another station.
PICKUP XXXXXXXX
                  (Time Display)  Called Station Calling Station Trunk 
						

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Page 150ND-70184 (E), Issue 3
C-7D Call Pickup - Group - Dterm
Service Conditions (cont’d)
6. CALL TRANSFER - ALL CALLS: The capability to pick up the recall of CALL TRANSFER - ALL
CALLS when CALL PICKUP - GROUP is activated, is not available.
7. There is no limit to the number of groups per system.
8. A user cannot pick up a call in the EXPANDED CALL PICKUP GROUP when engaged in another call.
9. The allowable station number type for a member of CALL PICKUP GROUP or CALL PICKUP
EXPAND GROUP is the telephone number only.
10. The maximum number of stations per CALL PICKUP GROUP is 100.
11. The maximum number of stations per CALL PICKUP EXPAND GROUP is 100.
12. When both stations, a calling station and a station that picks up a call, place an another call on hold, this
service is activated on condition that all stations (the calling station, the station that picks up a call, a
ringing station and the held stations) belong to the same node. If any of stations belong(s) to the different
node, this feature is not activated.
13. When using the FCH card:
a.) Stations in four different nodes can be assigned to a CALL PICKUP GROUP or a CALL
PICKUP EXPAND GROUP.
b.) When a CALL PICKUP GROUP/CALL PICKUP EXPAND GROUP has stations that belong to
different nodes, and the multiple Call Pickup/Call Pickup Expand stations are ringing
simultaneously, if ringing stations belong to the same node, the user will pick up the call in
assigned order. However, if ringing stations belong to different nodes, the user cannot pick up the
call in assigned order or terminated order. The user will first pick up the call terminated to the
station belonging to the node of the user’s station.
Node A
Node B
 No.3 No.4 No.5 No.1 No.2 CALL PICKUP GROUP
The number below the station is the assigned order.
Example: All the Stations No.1 through No. 5 belong to the same CALL PICKUP GROUP. When Stations No. 1, No. 3 and No. 5 are 
ringing:
 If the user answers via Station No.4, the user will pick up a call terminated to Station No.5 first (this feature allows the user to 
pick up from the next station in assigned order). The user will then pick up Station No. 3, if Station No. 3 is still ringing.
 If the user answers via Station No. 2, the user will pick up a call terminated to Station No. 1 first. 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 151
Call Pickup - Group - DtermC-7D
Service Conditions (cont’d)
14. The number of the CALL PICKUP GROUP or CALL PICKUP EXPAND GROUP is not limited.
15. A user cannot answer an incoming call to the station in another CALL PICKUP GROUP or CALL
PICKUP EXPAND GROUP.
16. Even if a station has been assigned to the existing CALL PICKUP GROUP or CALL PICKUP EXPAND
GROUP by Physical Station Number, the station can also be assigned to the same CALL PICKUP
GROUP or a CALL PICKUP EXPAND GROUP via FCCS.
17. When the station holds a call (Switch Hook Flash or Call Hold) which terminated through FCCS link, the
station cannot pick up a call via CALL PICKUP/CALL PICKUP EXPAND.
18. When both the calling station and the station that will pick up a call hold the call, if one of the held calls
is terminated through FCCS link, the call can not be picked up via CALL PICKUP/CALL PICKUP
EXPAND.
19. The CALL PICKUP - GROUP/CALL PICKUP EXPAND GROUP can be set on a node basis, even in the
use of telephone numbers. In other words, the features are available via the data written on the Local Data
Memory (LDM), not only on the Data Memory (DM) or the Network Data Memory (NDM). If this is the
case, the conditions are as follows:
a.) The features are to be programmed by using the telephone number (TELN) of each station.
b.) A maximum of 100 stations can be assigned per CALL PICKUP GROUP.
c.) A maximum of 100 stations can be assigned per CALL PICKUP EXPAND GROUP.
d.) A station can belong to one CALL PICKUP GROUP only.
e.) A station can belong to one CALL PICKUP EXPAND GROUP only.
No.1
No.3
No.4No.2
No.5
CALL PICKUP EXPAND 
GROUP C
CALL PICKUP 
GROUP B
Node B
Node C
Node D
Node A
CALL PICKUP EXPAND GROUP
The number below the station is the assigned order.
Example: All the Stations No.1 through No.5 belong to the same CALL PICKUP EXPAND GROUP C.
When Stations No.2 through No.4 are ringing simultaneously:
 If the user answers via Station No. 1, the user will pick up a call terminated to Station No. 3 first.
 If the user answers via Station No. 5, the user will pick up a call terminated to Station No. 2 first.
CALL PICKUP 
GROUP A 
						

							NEAX2400 IMX Feature Programming Manual
Page 152ND-70184 (E), Issue 3
C-7D Call Pickup - Group - Dterm
Service Conditions (cont’d)
f.) No limitation is attached to the number of CALL PICKUP GROUP/CALL PICKUP EXPAND
GROUP per node.
g.) When multiple stations are ringing in a CALL PICKUP GROUP/CALL PICKUP EXPAND
GROUP, the calls won’t be picked up in the terminated order or in the assigned order of stations
on the command ACPGL.
h.) A station cannot pick up a call to a member of other CALL PICKUP GROUP/CALL PICKUP
EXPAND GROUP.
i.) A call to be picked up can be that from a station, a trunk or an Attendant Console.
j.) When there is a restriction as to the connection between an incoming call and the answering
station, the restriction is applied as-is; the station, as a result of this, cannot pick up the call.
k.) The features, though using the telephone numbers, cannot be used together with the same features
via FCCS.
l.) Stations denied access to a route via Route Restriction Class may not be able to pick up an
incoming trunk call.
m.) A specific attendant number cannot be assigned for these features.
n.) CALL PICKUP GROUPs via DM and groups via LDM cannot coexist in a system.
20. When using the FCCS network, calling back for CALL BACK [C-1] or OUTGOING TRUNK QUEUING
[O-2] to the station cannot be picked up.
21. When using the FCCS network, the specific attendant number cannot be assigned to a CALL PICKUP
GROUP or a CALL PICKUP EXPAND GROUP, which is activated with NDM data.
22. When programmed on LDM, a call in recall state by CALL BACK [C-1], OUTGOING TRUNK
QUEUING [O-2] or CALL HOLD [C-6], cannot be picked up.
23. When programmed on LDM, a call by Automatic Wake-up [A-27] or Timed Reminder [T-62] cannot be
picked up.
Interactions
1. CALL HOLD [C-6]: To pick up a call while engaged in a two-party connection, the station can switch
hook flash to place the other party on CALL HOLD [C-6] and dial the Call Pickup code. The first party is
put on CALL HOLD [C-6].
2. CALL BACK [C-1]: The call back station originator being called back cannot be picked up by a station
with the CALL PICKUP - GROUP feature. If the callback is directed to the terminating station, then Call
Pickup may be used to answer the call. Any other station attempting to pick up the call will result in the
user receiving reorder tone.
3. OUTGOING TRUNK QUEUING [O-2]: The OUTGOING TRUNK QUEUING station being rung back
cannot be picked up by a station with the CALL PICKUP - GROUP feature. An attempt to pick up the call
will result in the station receiving reorder tone.
4. RESTRICTION: A station assigned as fully restricted or with inward restrictions cannot use the CALL
PICKUP feature if assigned to a CALL PICKUP GROUP.
5. THREE-WAY CALLING [T-2]: CALL PICKUP can be used only after a THREE-WAY CONFERENCE
has been reduced to a two-party connection or the station has returned to an idle state.
6. STATION MESSAGE DETAIL RECORDING SYSTEM [S-10]: When a call is answered using the
CALL PICKUP - GROUP feature, the station dialing the Call Pickup code is recorded.
7. If more than one station line in a CALL PICKUP GROUP is ringing, the individual call answered is
selected by the system. System priority is based on a circular chain arrangement, with first priority given
to the station following the station dialing the call pick up code. 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 153
Call Pickup - Group - DtermC-7D
Programming
STEP 1:ANPD - Reserve a number level for feature access and cancel. Assign for Normal (N), Hooking (H)
and Busy (B). Assign NND in accordance with a predetermined numbering plan.
STEP 2:ASPA - Assign an access code for the CALL PICKUP GROUP, SID = 7 and the CALL PICKUP
EXPAND, SIDA=63 (if necessary) for Connection Status Index (CI) of Normal (N) and Hooking (H).
STEP 3:ACPG - Assign members of CALL PICKUP GROUP. If two stations are ringing simultaneously, the
station that was programmed first will be picked up first.
STEP 4:ACPE - Assign the CALL PICKUP EXPAND GROUP (if necessary).
STEP 5:AKYD - Optional. Assign a programmable Line/Feature key as a CALL PICKUP key. Assign
Type:Function:CALL PICKUP-GROUP [12]. If necessary, assign Type:Function:CALL PICKUP
EXPAND [115].
STEP 6:ADSL - Assign SN=1 (Originating) and FKY=12 (Call Pick-up Group; PICK).
When answering an incoming call while the user is on the line, assign SN=4 (Communication is in
Progress) and FKY=12 (Call Pick-up Group; PICK).
This command is required only for assigning the function of each soft key.
FCCS Programming 
This data setting describes only the additional or replacement commands used to activate FCCS
services. When used as an FCCS feature, these commands replace the non-network commands (for
example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending
on the node.
STEP 1:ANPDN - This command must be assigned to the NCN.
Reserve a number level for feature access and cancel. Assign for normal (N).
Assign NND in accordance with a predetermined plan.
STEP 2:ASPAN - This command must be assigned to the NCN. Assign access code for CALL PICKUP,
CI=N, SRV=SSC, SID=7 (CALL PICKUP - GROUP). If necessary, assign SRV=SSCA, SIDA=63
(CALL PICKUP EXPAND GROUP).
CI=N (Normal)
SRV=SSC
SID=7 (CALL PICKUP GROUP)
STEP 3:ACPGN
 - This command must be assigned to the NCN.
Assign members of CALL PICKUP GROUP.
UGN: User Group Number
TELN: Telephone number in CALL PICKUP GROUP
STEP 4:ACPEN - This command must be assigned to the NCN.
Assign the CALL PICKUP EXPAND GROUP (if necessary).
UGN: User Group Number
TELN: Telephone number in CALL PICKUP EXPAND GROUP
Note:
When using a feature key, the feature key data is assigned to all the nodes accommodated in the Call Pickup station
by the AKYD command.
When Entering Data via LDM:
STEP 1:ANPDL - Assign 1st digit code (1st DC) and number of necessary digits (NND) for feature access and
cancel. CI = N (Normal).
STEP 2:ASPAL - Assign access code for CALL PICKUP, CI=N, SRV=SSC, SID=7 (CALL PICKUP -
GROUP). If necessary, assign SRV=SSCA, SIDA=63 (CALL PICKUP EXPAND GROUP). 
						

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Page 154ND-70184 (E), Issue 3
C-7D Call Pickup - Group - Dterm
FCCS Programming (cont’d)
STEP 3:ACPG L - Assign members of CALL PICKUP GROUP.
UGN: User Group Number = 1 (fixed)
TELN: Telephone Number of member stations
STEP 4:ACPEL
 - Assign members of CALL PICKUP EXPAND GROUP (if necessary).
UGN: User Group Number = 1 (fixed)
TELN: Telephone Number of member stations
STEP 5:AKYD - Optional. Assign a programmable Line/Feature key as a CALL PICKUP key. KYI=1
(Feature Key), FKY=12 (CALL PICKUP - GROUP). If necessary, assign FKY=115 (CALL PICKUP
EXPAND GROUP).
Note:
When using a soft key on a Dterm Series E, use ADSL and ADKS commands for necessary data assignment. At this time,
Status Number (SN) of the ADSL command may be 1 DT or 4 Communication in Progress. 
						

							NEAX2400 IMX Feature Programming Manual
ND-70184 (E), Issue 3
Page 155
Call Processing Indication C-8
C-8 Call Processing Indication
General Description
This feature provides visual indications at the ATTENDANT CONSOLE [A-3] of all calls being handled by the
Attendant.
Operating Procedure
None.
Service Conditions
Each ATTENDANT CONSOLE [A-3] is provided with 6 dedicated switched loop keys. Each loop key is associated
with 5 lamp indicators (BUSY, RING, ATND, ANSWER, or HOLD) to display the status of the call on that loop.
The indicators may be ON, OFF or flashing (400 ms ON and 400 ms OFF).
Interactions
1. When the ATTENDANT LOOP RELEASE [A-6] feature is activated, the status of the call is removed
from the ATTENDANT CONSOLE [A-3] until alerted by the AUTOMATIC RECALL [A-8] feature.
2. See DIGITAL DISPLAY-STATION [D-5], DIGITAL DISPLAY-TRUNK [D-6], and ATTENDANT
LOOP RELEASE [A-6].
Programming
No programming is required.
Note:
These indications are generic to the system and are enabled when the Attendant Console is programmed.
FCCS Programming 
No unique programming is required for the FCCS network. 
						

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Page 156ND-70184 (E), Issue 3
C-9 Call Queueing
C-9 Call Queueing
General Description
This feature enables an Attendant to handle a series of exchange network calls in the order of their arrival,
eliminating unnecessary delays.
Operating Procedure
Press ATTENDANT CONSOLE [A-3] ANSWER key to receive calls in order of queue.
Service Conditions
1. Incoming calls arriving at the Attendant Console will light the CALL WAITING LAMP [C-13].
2. When an incoming call lights an INCOMING CALL IDENTIFICATION [I-2] (LDN, RECALL, etc.)
lamp, the Attendant may answer it out of the queueing sequence by pressing the indicated key.
3. Automatic Call Distribution is not used in multi-console operation. All incoming call indications appear
at each Attendant Console, so that the call can be answered by any console. See MULTIPLE CONSOLE
OPERATION [M-4] and INCOMING CALL IDENTIFICATION [I-2].
4. If an incoming call has been answered simultaneously by multiple Attendants, only the Attendant that
operated the ANSWER key first will be connected to the call. The other Attendant’s ANSWER key is non-
effective when pressed.
Interactions
1. ASYD - System Data 1, Index 64, Bits 1 & 2. Display of Call Waiting Indication; 00 - PA lamp is on 10-
Always.
System Data 2, Index 8 & 9. What kinds of calls are counted as Calls Waiting?
System Data 2, Index 14, Bits 0 - 3. When CALL WAITING value exceeds a threshold value, the Call
Waiting lamp will flash.
System Data 2, Index 14, Bit 4. Will CALL WAITING - INDICATION flash for all calls? 0/1: All calls/
Pegged calls.
2. NIGHT CONNECTION FIXED/FLEXIBLE [N-1, 2], TRUNK ANSWER ANY STATION [T-8]: If the
system is changed from day to night mode, calls waiting in queue will be removed and disconnected.
3. Incoming call indications are common to all the Attendant Consoles.
4. If the NIGHT CONNECTION-FIXED [N-1] station is a pilot number in a STATION HUNTING-
TERMINAL [S-9] hunt group, incoming calls will hunt to an idle station in the group. If all stations in the
group are busy, the call queues on the pilot number of the hunt group. When any station becomes idle, the
call is removed from queue and completed.
5. If the system is changed from night to day mode, incoming calls will be routed to the Attendant Console.
A call physically ringing at the night station is not rerouted and is handled by the NIGHT CONNECTION-
FIXED [N-1] station.
6. If a power failure occurs, only the calls in queue that have POWER FAILURE TRANSFER [P-3]
associated with their trunk will be connected to power failure stations.
Programming
No programming is required. This is generic to the system after programming the Attendant Console.