Lucent Technologies Audix Administration And Data Acquisition Guide

							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
Glossary 
GL-23  
GL
terminal type
A numb er indic ating  the typ e of terminal b eing  used  to log  on to the Lucent I
NTUITY system.  
Terminal typ e is the last required  entry b efore g aining  ac c ess to the Luc ent I
NTUITY display 
sc reens. 
terminating resistor
A ground ing  resistor placed  at the end  of b us, line, or cab le to p revent sig nals from b eing  reflec ted  
or echoed .
tip/ring
A term used  to d enote the analog  telecommunications interfac e.
tone generator
A devic e acoustically c oup led  to a rotary p hone, used to produc e touc h-tone sound s when voic e 
mail sub sc rib ers c annot use a reg ular touch-tone g enerating  voic e terminal.
traffic
The flow of attemp ts, calls, and messag es ac ross a telec ommunic ations network.
translations
Software assig nments that tell a system what to exp ect on a c ertain voic e p ort or the d ata link, or 
how to hand le inc oming  d ata.  They c ustomize the Lucent I
NTUITY system and  switc h features for 
users.
troubleshoot
The process of loc ating  and  c orrec ting  errors in comp uter p rog rams.  Also c alled  
debug.
U
UCD
See  
uniform call distribution.
Undelete
An I
NTUITY AUDIX feature that allows sub sc ribers to restore the last message d eleted .  The 
sub sc rib er p resses * U to restore a d eleted  messag e.
undelivered message
A messag e that has not yet b een sent to an I
NTUITY AUDIX sub scrib ers inc oming  mailb ox.  The 
messag e resid es in the send ers outgoing  message and  may b e mod ified or red irected b y the 
send er.
Unequipped
See  
equipped/unequipped.
unfinished message
A messag e that was rec ord ed b ut not ap proved or ad d ressed, usually the result of an interrup ted  
I
NTUITY AUDIX session.  Also c alled working  message.
uniform call distribution (UCD)
The typ e of c all-d istrib ution g roup (or hunt g roup ) of analog  p ort cards on some switches that 
connec ts sub sc rib ers and  users to the I
NTUITY AUDIX system.  System 75, Generic  1, Generic 3, 
and  some central offic e switc hes use UCD g roup s.  See also 
call-distribution group.
UNIX operating system
A multi-user, multitasking  c omp uter op erating  system. 
						

							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
Glossary 
GL-24  
GL
untouched message
An I
NTUITY AUDIX feature that allows a subsc rib er to keep  a messag e in its c urrent category b y 
using  the **H (Hold ) c ommand .  If the messag e is in the new categ ory, message-waiting  ind ic ation 
remains ac tive (for example, the message-waiting  lamp will remain lit).
U. S. 123
An alternate announc ement set in U. S. Eng lish whose p rompts use numb ers, not letters, to id entify 
p hone keyp ad  p resses.  For examp le, a p rompt mig ht say, “ press star three,”  instead  of, “ press 
star D.”
user population
A comb ination of lig ht, med ium, and  heavy users on whic h I
NTUITY c onfiguration g uid elines are 
based.
V
vector
A customized  p rog ram in the switc h for p roc essing  incoming c alls.
voice link
The Lucent I
NTUITY analog  c onnection(s) to a call-d istribution group  (or hunt group ) of analog  
p orts on the switch.
voice mail
See  
voic e messag e.
voice mailbox
See  
mailb ox.
voice message
Dig itized  voice information stored b y the Luc ent I
NTUITY system on d isk memory.  Also c alled  
voic e mail.
voice port
The IVC6 port that provides the voic e interfac e between the Lucent I
NTUITY system and  the analog  
p orts on the switch.
voice terminal
A telep hone used  for sp oken c ommunic ations with the Luc ent I
NTUITY system.  A touc h-tone 
telep hone with a message-waiting  ind icator is rec ommended  for all I
NTUITY AUDIX sub scrib ers.
voicing
Either sp eaking  a messag e into the Luc ent I
NTUITY system d uring rec ord ing , or having  the system 
p layb ack a message or p rompt to a sub sc rib er.
volt
The unit of measurement of elec tromotive forc e.  One volt is the forc e required  to p rod uct a c urrent 
of one amp ere through a resistanc e of one ohm.
W
watt
A unit of elec tric al p ower that is req uired  to maintain a c urrent of one amp  und er the p ressure of 
one volt. 
						

							Index 
IN-1  
AUDIX Administration and Data Acquisition Package  585-302-502   Issue 14
May 1999
IN
Index
A
About this d oc ument,xxi
ADAP
c ommand  line language,11-1d efined,1-1
d irec tory structure,2-2d iskette c ontents,2-3introd uction,1-1
addrsub command,13-2addsub command,13-4alog in c ommand,11-2
AMIS analog networking,5-31Argument
c ommand,11-9
Aud ienc es
this d oc ument,xxiiAUDIX forms sup p orted,1-3
AUTOEXEC.BAT req uirements,2-7Automatic  log in,11-2
B
Bac kup
d aily sub scrib er traffic,10-8d aily system traffic,10-5
hourly system traffic,10-4monthly billing data,10-9monthly subscrib er traffic,10-6
monthly system traffic,10-6retrieved  data,10-3subscrib er site d ata,10-10
Bill c alc ulation
monthly,6-7Billing
d efine p rice b reakd own
,6-3g enerate reports,6-8
monthly c alc ulation,6-7org anization c odes,6-2p rereq uisites,6-2
starting  the p roc ess,6-2Billing  rep orts
detailed individual report,6-13
detailed individual subscriber report,6-15individ ual bill totals for org anization 
rep ort,6-11
org anizational summary rep ort,6-9overview,6-1
C
Call detail rec ord ing
d ata retrieval
,4-14sc hed uling  retrieval,8-8setup  p arameters,3-9
chang c ex,13-7chang c om,13-9chang c os,13-11
chang ext,13-13chang mis,13-15chang msg,13-18
chang nam,13-20chang p wd,13-22chang sub,13-24, 13-31
chang sw,13-31chang text,13-33Command
addrsub
,13-2addsub,13-4alog in,11-2
changcex,13-7changcom,13-9changcos,13-11
changext,13-13changmis,13-15changmsg,13-18
changnam,13-20changpwd,13-22changsub,13-24
c hang tex,13-33chgrcom,13-36chgrext,13-38
chgrmach,13-40c hg rnam,13-42delrsub,13-44
delsub,13-46exit status,11-9get_cdr,12-16
getaalar,12-2getadJ,12-7
getalogp,12-10g etannc,12-12g etatt,12-14
getcomm,12-19getcos,12-25getdir,12-28
g eterror,12-30getevent,12-35g etfeat,12-39
g etfrag,12-45g etlimit,12-47getlist,12-50
g etload,12-52getlog,12-67g etmaint,12-71
getmlist,12-75 
						

							AUDIX Administration and Data Acquisition Package  585-302-502    Issue 14
May 1999
Index 
IN-2  
Command, (c ontinued )
getnet
,12-77getperf,12-89getralar,12-111
getrem,12-116getrlist,12-122getrsub,12-124
getserve,12-129getspfea,12-131getsub,12-137
getsys,12-144getsysatt,12-147getsyscd,12-151
g etsysfe,12-153g ettlist,12-159gettraf,12-161
login,11-5setad j,13-48setalog p,13-51
setscd r,13-53summary
mod ific ation,11-24
summary, retrieval,11-22Command Line Command s,11-8
Comments
ab out this d ocument,xxviCommunity statistics rep ort,5-28, 5-30
CONFIG.SYS req uirements,2-7Configuration
hardware,2-2
Conventions
this d oc ument,xxv
D
Daily c ommunity statistic s rep ort,5-30Daily feature statistic s rep ort,5-18Daily file system usag e rep ort,5-10
Daily load  statistics rep ort,5-21Daily network load  statistics rep ort,5-25Daily remote messag e statistic s rep ort,5-31
Daily sp ecial feature statistic s rep ort,5-27Daily sub sc riber retrieval
p c 2aud ix
,4-10Daily sub sc riber statistic s rep ort,5-34Daily system attendant rep ort,5-41
Daily traffic retrieval
p c 2aud ix,4-6Data ac q uisition
problems
,A-2Data files
naming  c onventions,10-2
Data manag ement c onsid eration,3-17Data manag ement tools,10-2Data retention c onsid erations,1-7
Data retrieval
p c 2aud ix d aily subscrib er retrieval
,4-10p c 2aud ix d aily traffic  retrieval,4-6p c 2aud ix hourly traffic  retrieval,4-5
p c 2aud ix monthly subscrib er retrieval,4-8p c 2aud ix monthly traffic  retrieval,4-7p c 2aud ix p rereq uisites,4-2
p c 2aud ix sc hed uling,8-1Data transfer,11-11Data verific ation
p c 2aud ix local subscrib ers
,4-11p c 2aud ix remote sub scrib ers,4-13Datab ase
modific ation
,1-3d BASE III PLUS
software installation,2-6
Debug modem connection,A-1Define b illing  pric e b reakd own,6-3Delete
d aily subscrib er traffic d ata
,10-16d aily system traffic  data,10-13hourly system traffic  d ata,10-12
monthly billing  d ata,10-17monthly subscrib er traffic  d ata,10-15monthly system traffic  data,10-14
retrieved data,10-11Detailed  ind ivid ual billing rep ort,6-13Detailed individual subscriber billing 
rep ort
,6-15Direc t output,11-20Direc tories
description
,2-3Direc tory struc ture,2-2Diskette c ontents,2-3
Disp lay local sub scrib er information,9-2Disp lay remote sub sc rib ers,9-6Disp laying scheduled  event log,8-12
Disp laying scheduled  events,8-9
E
Editing  sc hed uled event log,8-11Editing  sc hed uled events,8-9Er ro r
invalid  log in
,A-3messag es,A-2p rotoc ol,A-2
Exi t s t at u s,11-9
F
Feature statistic s rep ort,5-15, 5-18
field,13-15File naming  conventions,10-2File system usag e rep ort,5-8, 5-10 
						

							AUDIX Administration and Data Acquisition Package  585-302-502    Issue 14
May 1999
Index 
IN-3  
Files and  d irec tories,2-3
Fo r m s
descriptions,1-7list,1-4
Forms supported by ADAP,1-3
G
Generate billing reports,6-8
get_cdr,12-16getaalar,12-2getadj,12-7
getalogp,12-10getannc,12-12getatt,12-14
getcomm,12-19getcos,12-25getdir,12-28
g eterror,12-30getevent,12-35g etfeat,12-39
g etfrag,12-45g etlimit,12-47getlist,12-50
getload,12-52getlog,12-67getmaint,12-71
g etmlist,12-75getnet,12-77getperf,12-89
g etralar,12-111getrem,12-116getrlist,12-122
getrsub,12-124getserve,12-129getspfea,12-131
getspfeat,12-131getsub,12-137g etswitc,12-142
g etswitc h,12-142getsys,12-144
getsysat,12-147getsysatt,12-147getsyscd,12-151
getsyscdr,12-151g etsysfe,12-153g ettlist,12-159
g ettraf,12-161Glossary,GL-1Graphical outp ut,3-16
Graphical outp ut for ADAP,1-1
H
Hard ware
c onfig uration
,2-2installation,2-1Help
online
,3-15troubleshooting,A-1Hourly c ommunity statistic s rep ort,5-28
Hourly feature statistic s rep ort,5-15Hourly file system usag e rep ort,5-8Hourly load  statistics rep ort,5-19
Hourly network load  statistics rep ort,5-23Hourly sp ec ial feature statistic s rep ort,5-26Hourly traffic retrieval
p c 2aud ix
,4-5How ADAP works,1-2How to use p c 2aud ix,3-15
How to use this doc ument,xxiv
I
Ind ivid ual b ill total for org anization rep ort,6-11
Individual subscriber billing report,6-15Inp ut
file,11-16
keyb oard,11-18red irec t,11-18red irec t file,11-16
Installation
d BASE III PLUS software,2-6d iskette contents,2-3
p c 2aud ix software,2-5p rereq uisites,2-1Stella Business Grap hic s,2-6
Interrup ting  ADAP c ommands,11-8Interrup ting  pc 2aud ix,3-16
L
Leng ths of prog ram names,11-1List loc al sub sc riber information,9-4
List remote sub sc ribers,9-7List sub sc riber threshold  exc ep tions,7-7List sub sc ribers over sp ecified  billing 
amount
,7-3List sub sc ribers with usag e over sp ecified  
amount,7-5
Load  statistic s rep ort,5-19, 5-21Local subscriber information,9-2Log in,11-2, 11-5
Log out,11-8 
						

							AUDIX Administration and Data Acquisition Package  585-302-502    Issue 14
May 1999
Index 
IN-4  
M
Manual log in,11-5
Messag e Delivery,5-31Mod em c onnection
debug,A-1
Mod ific ation c ommand  summary,11-24Monthly b ill c alc ulation,6-7Monthly remote messag es statistic  rep ort,5-32
Monthly sub sc rib er statistic s rep ort,5-36Monthly system attend ant rep ort,5-44Monthly traffic  retrieval
p c 2aud ix
,4-7, 4-8
N
Names
leng ths of p rog rams
,11-1Network load  statistic s rep ort,5-23, 5-25
O
Online help,3-15Op tion
hardware,2-1, 2-2
software,2-1Org anization
this d oc ument,xxii
Org anization c odes,6-2Org anization summary b illing  rep ort,6-9Outp ut
d ata formats
,11-18d B A SE f o r ma t,11-20direct,11-20
red irec ting to a file,3-16red irec ting to sc reen,3-15
P
PATH req uirements,2-7Pc2aud ix
b illing  c alculation
,6-7billing prerequisites,6-2b illing  report g eneration,6-8
billing reports,6-1c all d etail rec ording d ata retrieval,4-14d aily sub scrib er retrieval,4-10
d aily traffic  retrieval,4-6d ata retrieval,4-1define billing price breakdown,6-3
d efined,1-1
Pc2aud ix, (continued )
d isp laying  the sc hed uled event log
,8-11ed iting scheduled  events,8-9g rap hic al outp ut,3-16
hourly traffic  retrieval,4-5initiating d ata retrieval,4-4interrup ting,3-16
monthly sub sc rib er retrieval,4-8monthly traffic  retrieval,4-7online help,3-15
redirecting output to a file,3-16redirecting output to screen,3-15required subdirectories,3-3
retrieval overview,4-1root menu,3-13scheduling data retrieval,8-1
setup  p arameters,3-4site sp ecific  d ata,9-1starting  the p rog ram,3-12
traffic  rep orts,5-1usag e c onsid erations,3-17using,3-1
verify local sub scrib ers,4-11verify remote sub sc ribers,4-13pc2audix
back up retrieved data
,10-3d ata management func tions,10-1d ata management tools,10-1
delete retrieved data,10-11file naming  conventions,10-2installation,2-5
restore b acked up  d ata,10-18starting  d ata manag ement,10-2Peak p ort usag e report,5-5
Performanc e statistics,4-15, 8-4, 12-89Prereq uisite skills for using  ADAP,xxiiPrereq uisites
installation
,2-1Pric e b reakdown
b illing,6-3
Pr ob l em s
automatic  log in,A-3d ata acq uisition,A-2
Prog ram name leng ths,11-1Prog ram software installation,2-4
R
Read er c omments
how to make,xxvi
Reb o ot,2-5Redirect input,11-18Redirecting output
to a file
,3-16to sc reen,3-15Rel a t ed  r es ou r c es,xxvi
Remote messag e statistics rep ort,5-31, 5-32 
						

							AUDIX Administration and Data Acquisition Package  585-302-502    Issue 14
May 1999
Index 
IN-5  
Remote sub sc rib ers,9-6
list all field s,9-7Remote traffic  rep ort,5-39Req uirements
hardware and  software
,2-1Res t or e
b acked up  d ata,10-18
d aily sub scrib er traffic d ata,10-23d aily system traffic  data,10-20hourly system traffic  d ata,10-19
monthly billing data,10-24monthly subscrib er traffic d ata,10-22monthly system traffic  data,10-21
subscrib er site d ata,10-25Ret e nt i o n
AUDIX d ata,1-7
Retrieval c ommand  summary,11-22Retrieval c ommand s,11-9Retrieved data
back up
,10-3delete,10-11restore,10-18
Return c odes,11-21Root menu op tions,3-13
S
Scheduled event log
displaying,8-11ed iting,8-11
Scheduled events
displaying,8-9ed iting,8-9
Sc hed uling  c all d etail rec ord ing  retrieval,8-8Sched uling  mod e,8-2Sched uling  p c 2audix events,8-2
Searches
p c 2aud ix d ata searches,7-1Servic e marks,xxv
Session usage rep ort,5-12setad j command,13-48
setalogp  c ommand,13-51setscdr command,13-53Setup p arameters
c all d etail rec ord ing
,3-9mod ifying,3-11p c 2aud ix,3-4
Sitesp ec ific  data,9-1Skills required
this d oc ument,xxii
Software
d iskettes,2-3installation,2-1, 2-3
Sp ec ial feature statistic s rep ort,5-26, 5-27Starting  data management func tions,10-2Starting  pc 2aud ix,3-12
Sta t i st ic s
transmission
,11-11Status
exit,11-9
Stella Business Grap hic s
for g rap hic al outp ut,1-1software installation,2-6
usag e d efined in setup  p arameters,3-16Subscriber billing report,6-15Sub sc riber statistic s report,5-34, 5-36
Sub sc riber usage
list,7-5list threshold  exc ep tions,7-7
Sub sc r i b e r s
list b ills over spec ified  amount,7-3Syn t ax
this d oc ument
,xxv
T
Terminal interac tions,A-2
Timeouts,A-2Trad emarks,xxvTraffic  rep orts
averag e p ort usag e
,5-3d aily file system usage,5-10d aily system attend ant rep ort,5-41
hourly file system usage,5-8monthly system attend ant rep ort,5-44overview,5-1
p eak p ort usage,5-5p rereq uisites,5-2producing,5-2
remote traffic,5-39session usag e,5-12view AUDIX traffic  d ata,5-14
Transfer of data,11-11Transmission statistic s,11-11
U
Up grad e
PC2AUDIX,3-11
User interfac e
p c 2aud ix,1-1Using scheduling  mode,8-2 
						

							AUDIX Administration and Data Acquisition Package  585-302-502    Issue 14
May 1999
Index 
IN-6  
V
Verify remote sub sc rib ers
p c 2aud ix
,4-13Vie w
AUDIX traffic d ata,5-14
d aily c ommunity statistics,5-30d aily feature statistics,5-18d aily load  statistic s,5-21
d aily network load  statistic s,5-25d aily remote messag e statistic s,5-31d aily sp ec ial feature statistic s,5-27
d aily sub scrib er statistic s,5-34hourly c ommunity statistics,5-28hourly feature statistic s,5-15
hourly load  statistic s,5-19hourly network load  statistic s,5-23hourly spec ial feature statistics,5-26
monthly remote messag e statistic s,5-32monthly subscrib er statistic s,5-36