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Lucent Technologies Audix Administration And Data Acquisition Guide
Lucent Technologies Audix Administration And Data Acquisition Guide
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AUDIX Administration and Data Acquisition Package 585-302-502 Issue 14 May 1999 Using the ADAP Command Line Language 11-9 Command Line Commands 11 Command Format Datab ase retrieval and mod ific ation c ommand s are assoc iated with sp ec ific voic e mail system ad ministrative and maintenanc e sc reens that are sup p orted b y ADAP. Eac h c ommand option b eg ins with a d ash, followed immediately b y a one-letter op tion id entifier. If the op tion requires an arg ument, the arg ument immed iately follows the op tion letter. You can insert spac es b etween the op tion and the arg ument for read ab ility — they will b e ig nored . Optional arg uments are enc losed b y sq uare b rac kets ([ ... ]). For examp le, you mig ht enter the gettraf c ommand as follows: gettraf -f month -d 1294 -i In the previous gettraf line c ommand , The following op tions are c ommon to b oth retrieval and mod ific ation c ommand s: -fOption flag for sp ec ifying either month or day monthArg ument sp ec ifying that the monthly traffic sc reen d ata should b e ac cessed -dOption flag for sp ec ifying date 1294Arg ument id entifying the month of traffic to b e ac c essed (Dec . 1994) -iOption allowing ind ivid ual extensions to b e entered interac tively from the keyb oard -V Version flag . When you use this op tion, the ADAP version numb er ap p ears and the c ommand exits. -w Exit status flag . This op tion writes a one-line summary of the exit status of this c ommand into a file. Sc reen retrieval and nonsubsc riber d atab ase mod ific ation c ommand s write to form_req .rc ; sub sc rib er d atab ase mod ific ation c ommand s write to main.rc ; alogin writes to alog in.rc ; and get_cdr writes to g etc dr.rc .
AUDIX Administration and Data Acquisition Package 585-302-502 Issue 14 May 1999 Using the ADAP Command Line Language 11-10 Command Line Commands 11 -r Release numb er flag . Must b e followed by the release numb er, whic h id entifies the version of the DEFINITY AUDIX system (D-r3.2, D-r3.1, D-r3.0, D-r2.0, or D-r1.0), the R1 AUDIX system (r1v8, r1v7, r1v6, r1v5, r1v4_5, r1v4, r1v3, r1v2), or the I NTUITY AUDIX system (I-r5.0, I-r4.0, I-r3.3, I-r3.2, or I-r2.0) with whic h it is c ommunic ating . The d efault for DEFINITY AUDIX is D-r3.2. The d efault for I NTUITY AUDIX is I-r5.0. When ac cessing an R1 AUDIX System or a DEFINITY AUDIX System other than release 3.2, you may want to c hang e the d efault release value to c orresp ond to the release of that AUDIX system. This allows you to enter retrieval and mod ify c ommand s for this AUDIX system without using the -r release op tion. Prior to exec uting retrieval and mod ify c ommand s, set the AUDIX_RELEASE environment variab le to the release value you want b y entering one of the c ommand s listed b elow: When accessing a DEFINITY AUDIX System When accessing an R1AUDIX System set AUDIX_RELEASE=D-r1.0 set AUDIX_RELEASE=r1v2 set AUDIX_RELEASE=D-r2.0 set AUDIX_RELEASE=r1v3 set AUDIX_RELEASE=D-r3.0 set AUDIX_RELEASE=r1v4 set AUDIX_RELEASE=D-r3.1 set AUDIX_RELEASE=r1v4_5 set AUDIX_RELEASE=r1v5 set AUDIX_RELEASE=r1v6 set AUDIX_RELEASE=r1v7 set AUDIX_RELEASE=r1v8 To c lear this environment variable, enter the following c ommand : set AUDIX_RELEASE= without a release value. This restores D-r3.2 as the d efault release value. Similarly, when accessing an I NTUITY AUDIX system other than release I-r5.0, you may want to c hang e the d efault release value to c orresp ond to the release of that AUDIX system. This allows you to enter retrieval and modify c ommand s for this AUDIX system without the need to use the -r release option.
AUDIX Administration and Data Acquisition Package 585-302-502 Issue 14 May 1999 Using the ADAP Command Line Language 11-11 Command Line Commands 11 When using the -v op tion or p ressing v in c ommunic ating the voic e mail system, the following information ap p ears in the following seq uenc e: You d o this in a manner similar to the ab ove. Prior to exec uting retrieval and mod ify c ommand s, set the AUDIX_RELEASE environment variab le to the release value you want b y entering one of the c ommand s listed below: set AUDIX_RELEASE=I-r2.0 set AUDIX_RELEASE=I-r3.2 set AUDIX_RELEASE=I-r3.3 set AUDIX RELEASE=I-r4.0 To c lear this environment variable, enter the following c ommand : set AUDIX_RELEASE= without a release value. This restores I-r5.0 as the d efault release value. -v Verb ose flag. This op tion d isp lays information ab out the d ata transfer from the voic e mail system to ADAP when the d ata transfer is c omp lete. The following op tions are availab le for b oth retrieval and mod ific ation command s q Press during transmission to quit the transfer g rac efully. This may take some time. v Press d uring transmission to view the c urrent transmission statistic s on the sc reen. NOTE: For sc reens with very little d ata, and , therefore, a very rap id transfer rate, the transmission may c omp lete b efore you are ab le to p ress q or v . DEFINITY and I NTUITY AUDIX Systems R1 AUDIX Systems Elap sed time of the full d ata transmissionNumb er of p ac kets sent Number of files/forms transmitted Numb er of p ac kets rec eived Total c harac ters in the files/forms Numb er of p ac kets retransmitted d ue to p ac ket/p rotoc ol errors Total number of b ytes rec eived No. of c harac ters of sc reen d ata received
AUDIX Administration and Data Acquisition Package 585-302-502 Issue 14 May 1999 Using the ADAP Command Line Language 11-12 Command Line Commands 11 Record Description Tables The ADAP c ommand s ac c ep t inp ut and c reate outp ut in rec ord formats. This sec tion d esc ribes the inp ut and outp ut rec ord formats used b y these c ommand s. The tab les in Chapter 12, Command Line Datab ase Retrieval Commands , and Chapter 13, Command Line Datab ase Mod ific ation Command s , tell you what the ADAP p rog ram ac c ep ts as inp ut and what to exp ec t from the outp ut. The tab le b elow is an examp le outp ut layout for the getmlist c ommand . Total number of b ytes sent Numb er of sc reens rec eived Number of p ac kets sent Effec tive c harac ter rec ep tion rate in b its p er sec ond (b /s) Number of p ac kets rec eived Elapsed time of the full d ata transmission Number of damaged packets received Number of time-outs waiting for packets Number of packets retransmitted due to p ac ket/p rotoc ol errors Number of wind ow slots used Number of c omp ressed c harac ters Effec tive c harac ter transmission rate in b its p er sec ond (b /s) Field Voice Mail Versions Seq. No. Field Name TypeMax. WidthR1 AUDIX SystemDEFINITY AUDIX SystemI NTUITYAUDIX System 1 mac hine name C 10 r1v3+ D-r1.0+ I-r2.0+ 2 voic e id C 3 r1v3+ D-r1.0+ I-r2.0+ 3 mac hine typ e C 12 r1v4+ D-r1.0+ I-r2.0+ 4 c allbac k numb er K 10 r1v8+ D-r3.0+ DEFINITY and INTUITY AUDIX Systems R1 AUDIX Systems
AUDIX Administration and Data Acquisition Package 585-302-502 Issue 14 May 1999 Using the ADAP Command Line Language 11-13 Command Line Commands 11 All rec ord s c onsist of field s joined b y field sep arators and terminated with a c harac ter. Eac h tab le row d esc rib es the following field c harac teristic : Th e getmlist c ommand d epic ted ab ove mig ht retrieve a rec ord , for DEFINITY AUDIX R1.0 (D-r1.0), that looks like this: Seattle,0,audix The machine name is Seattle , the voic e id is a 0 , and the mac hine typ e is an audix . A c allb ac k number is not rep orted ; the tab le indic ates that a c allb ac k numb er field is outp ut for DEFINITY AUDIX only when ADAP is interac ting with releases D-r3.0 and b eyond . Notic e that eac h field in the outp ut is sep arated b y a c omma, the d efault outp ut field separator.Seq. No. Sequenc e of the field s within the rec ord . Field Name Id entifies the field . Type Id entifies field typ e: c harac ter, numeric , d ate, time, d ig it sequence, and logical. Max. Width Larg est size of the field , in c harac ters. VOICE MAIL VERSIONSEac h c olumn id entifies whic h voic e mail version(s) the field s p ertain to (app ear in the outp ut or are allowed in the inp ut). NEWLINE NEWLINE
AUDIX Administration and Data Acquisition Package 585-302-502 Issue 14 May 1999 Using the ADAP Command Line Language 11-14 Command Line Commands 11 Field Types There are six field typ es used in the ADAP c ommand line inp ut and outp ut rec ord s. C (Character) Set of c harac ters enc losed b y d elimiters. The d efault d elimiter is the d oub le q uote (). Any c harac ter (alp hab etic , numeric , sp ec ial c harac ter, or blank) may b e in the string . The maximum wid th c olumn sp ec ifies the maximum numb er of c harac ters that may b e in the c harac ter string . N (Numeric) Contains a p ositive or negative integ er or floating p oint numb er. A minus sig n (-) p rec ed es a neg ative numb er. The maximum wid th sp ec ifies the larg est numb er of d ig its in the field . If the maximum wid th for the field c ontains a d ec imal p oint, this ind ic ates that the numeric field is a floating p oint value. For examp le 3.2 means that there c an b e up to three d ig its b efore the d ec imal p oint and up to two d ig its after the d ec imal. NOTE: If numeric d ata is unavailab le from the voic e mail system, the system may p lac e a non-numeric warning string (suc h as Traffic d ata unavailab le) on a numeric field of the sc reen that ADAP is attemp ting to ac c ess. Und er these c ond itions, ADAP is exp ec ting to outp ut a numeric value when the voic e mail p latform is p rovid ing a non-numeric string . The ADAP c ommand p lac es a -1 into the numeric outp ut field instead of any warning string . D (Date) 8-digit date field, in yyyymmd d format. dd d efaults to 01, if the field provid ed b y the voic e mail system d oes not inc lud e a d ay-of-month.
AUDIX Administration and Data Acquisition Package 585-302-502 Issue 14 May 1999 Using the ADAP Command Line Language 11-15 Command Line Commands 11 Voice Mail Version Columns Eac h tab le c ontains c olumns for the three voic e mail systems that ADAP sup p orts. These c olumns identify whic h field s are valid inp ut or exp ec ted outp ut for whic h system release(s). The information in the tab le b elow is an examp le only. There are four typ es of entries in the voic e mail version c olumn: a shad ed b ox, a sing le release, a rang e of releases, or an op en end ed set of releases. A shad ed b ox ind ic ates that the field d oes not ap p ly to any release of the system. For example, the shad ed b ox shown ab ove means that the field d oes not exist for the getmlist c ommand for the I NTUITY AUDIX system. A sing le release ind ic ates that the field is valid inp ut or outp ut only for that p artic ular release. The release p lac ed in the tab le is the value g iven to the -r op tion of the ADAP c ommand . A rang e of releases for a p artic ular field means that the field is valid inp ut or output for any release inc lud ed in that range. The rang e is inc lusive. For example of the rang e that ap p ears in the R1 AUDIX c olumn for the voic e id field means the field app ears in the c ommand s outp ut only when using ADAP with AUDIX releases r1v2 throug h r1v3.T (Time) 4-d ig it time of day presented in military format hhmm. A time field d oes not c ontain a c olon (:) to sep arate the hours and minutes. Mid nig ht is rep resented by 0000. K (Digit Sequence)Contains a string of d ig its, possib le values 0 throug h 9, enc losed in d elimiters. This field typ e is usually used for extensions and mailb ox p assword s, the numb ers that voice mail sub scrib ers enter to acc ess their mailb ox c ontents. Sinc e these values are entered on a telephone keyp ad, they are id entified as field typ e K. Unlike numeric fields, leading zeros are valid; unlike character field s, only dig its are valid within the field . L (Logical) Contains y or n. Log ic al field s c ontain values that answer yes/no q uestions or ind ic ate whether p artic ular features are on or off. Field Voice Mail Versions Seq. No. Field Name TypeMax. WidthR1 AUDIX SystemDEFINITY AUDIX SystemI NTUITYAUDIX System 1 mac hine name C 10 r1v2+ D-r1.0+ I-r2.0+ 2 voic e id C 3 r1v2-r1v3 D-r1.0+ I-r2.0+ 3 mac hine typ e C 12 r1v4_5+ D-r1.0+ I-r2.0+ 4 c allb ac k numb er K 10 r1v8+ D-r3.0+
AUDIX Administration and Data Acquisition Package 585-302-502 Issue 14 May 1999 Using the ADAP Command Line Language 11-16 Command Line Commands 11 Th e op en end ed set, is shown b y a release numb er followed by a p lus (+ ) sig n. This means that the p artic ular field is valid inp ut or outp ut for the d esig nated release and any later, newer releases. An examp le of an op en end ed set is the r1v4_5+ d esig nation ap p earing in the mac hine typ e field row of the rec ord layout tab le ab ove. This ind ic ates that the mac hine typ e will ap p ear in the outp ut when ADAP is interac ting with AUDIX releases r1v4_5 and newer. Input Records This sec tion d esc rib es rec ord formats and p arameters for the inp ut file. Input File Format You may p rocess multiple voice mail sub scribers b y creating an inp ut file c ontaining information ab out the subsc rib ers you wish to add , d elete, up d ate, or monitor. This file is then used as inp ut by the d ata retrieval or mod ific ation command. Certain c ommand s req uire that you use valid extensions from the voic e mail system as inp ut. For examp le, the I NTUITY or DEFINITY AUDIX Disp lay Sub sc rib ers sc reen c onsists of a d ifferent rec ord of data for eac h sub sc rib er. To retrieve a rec ord for eac h of several sub sc rib ers, you would enter the extension numb er for eac h subsc rib er on a sep arate line in the inp ut file. Some c ommand s req uire that you sup p ly only the sub sc rib er extension for the d ata that you want to retrieve or mod ify. The following examp le shows a list of extensions, eac h on a sep arate line and c ontaining from three to 10 d ig its. (On any one voic e mail system, all the extensions must b e the same leng th). 1234567890 2345678901 9999999999 0011100111 Bec ause the ADAP software treats extensions as c harac ters instead of numb ers, the lead ing zeroes in 0011100111 are not lost. Other c ommand s req uire that you sup p ly ad ditional information to id entify c omp letely the d ata that you want to retrieve or modify. The following examp le req uires extension and name for eac h sub sc rib er, d efined b y d elimiters ( ) eac h on a sep arate line and c ontaining from three to 10 d ig its. 1234567890,Doe,Mary 2345678901,Martinez,Bob 9999999999,Green,Sarah 0011100111,Jones,David Notic e that this is the d ata retrieved b y the getdir c ommand . For examp le, you c ould retrieve the sub sc rib er extension and name using getdir then use this d ata as inp ut for another c ommand .
AUDIX Administration and Data Acquisition Package 585-302-502 Issue 14 May 1999 Using the ADAP Command Line Language 11-17 Command Line Commands 11 NOTE: When c onstruc ting inp ut rec ord s for ADAP c ommand s, all field s, reg ard less of typ e, must b e enc losed in d oub le q uotation marks and sep arated b y c ommas. The rec ord s must b e terminated with a NEWLINE. These rules hold true whether the inp ut is red irec ted from a file or entered interac tively from the keyb oard thoug h the use of the -i op tion. Optional Input Fields A field name enc losed in square b rac kets, that is [ ....] , ind ic ates an op tional inp ut field . You d o not have to p rovid e a value for this input field when using that p artic ular ADAP c ommand . If you wish not to p rovid e a value for this inp ut field b ut want to g ive a value for a field later in the inp ut field seq uenc e, you must insert a plac ehold er set of d oub le q uotes () d enotes a null string ) and a field sep arator (a c omma) into the inp ut rec ord in the p lac e of this inp ut field . The null string and c omma serve as a p lac ehold er so you c an tell ADAP you want to skip the field and g o to a field later in the inp ut seq uenc e. The ADAP c ommand may then d etermine the p urp ose of the value later in the inp ut rec ord . If you wish to p rovid e a value for the nth inp ut field , you must have p rovided values or p lac ehold ers for all p revious (n-1) fields in the input rec ord . If you wish to omit all op tional field s, you need only p rovid e the req uired field s; p lac ehold ers are not nec essary. When you omit op tional field s, ADAP d oes not p lac e a value into the c orresp ond ing field on the voic e mail form. It allows the voic e mail mac hine to p rovid e a d efault value in the c ase of ad ding loc al or remote sub sc rib ers. When c hang ing existing sub sc rib ers, omitting op tional field s c auses the c orresp onding information on the voic e mail mac hine to b e skip ped , leaving intac t any value that may already be there. Input of Name or Extension (DEFINITY/I NTUITY AUDIX) S ome inp ut rec ords format tab les ind ic ate that a name and an extension should b e p rovid ed . There is some flexib ility when an ADAP is c ommunic ating with a DEFINITY AUDIX or I NTUITY AUDIX system. When an ADAP c ommand for a DEFINITY AUDIX or I NTUITY AUDIX system ac c ep ts b oth a name and extension in an inp ut rec ord , an emp ty set of d oub le q uotes may b e p lac ed for either the name or the extension. Both d ata items need not be p rovid ed . If only the name is p rovid ed , the c ommand uses the name; if only the extension is p rovid ed in the inp ut rec ord , the c ommand uses the extension. If b oth the name and extension are sp ec ified in an inp ut rec ord , the name is ignored and the extension is emp loyed in the transac tion. For op erations whic h c hang e the name or extension, these easements ap p ly only to the old name and old extension. These g uid elines d o not ap ply to interac tions with R1 AUDIX systems.
AUDIX Administration and Data Acquisition Package 585-302-502 Issue 14 May 1999 Using the ADAP Command Line Language 11-18 Command Line Commands 11 Redirecting Input from Files Onc e you have c onstruc ted an inp ut file, you c an use it to retrieve d ata. For examp le, if you wanted to retrieve rec ord s for all sub sc rib ers on the voic e mail system, using an inp ut file c alled d ir.d at, you c ould enter the following c ommand . getsub < dir.dat > sub.dat Sub sc rib er extension input is sup p lied to the getsub c ommand from the d ir.d at file. This file c ontains the extensions of all sub sc rib ers on the voic e mail system and has b een formatted c orrec tly by the getdir c ommand . The getsub c ommand (and all other c ommand s req uiring a subsc rib er extension numb er) retrieves d ata for a sub sc rib er when the sub sc rib er’s extension number is entered . ADAP writes eac h returned sub sc rib er rec ord to the sub .d at file. Entering Data from the Keyboard You may enter d ata d irec tly from the keyboard b y inc lud ing the -i op tion on the c ommand line. To ind ic ate that you have finished entering d ata while in interac tive mod e, p ress , followed b y . is the MS-DOS end -of-file (EOF) c harac ter. For example: delsub -i Doe, John , 0123456789 Output Records The following sec tion d esc rib es the outp ut rec ord format. Output Record Format All data items in outp ut rec ord s are sep arated b y an outp ut field sep arator (OFS). The default OFS is a c omma. All character (C), digit sequence (K), and logical (L) fields are enclosed in delimiting characters when appearing in output rec ords. NOTE: Field s that d o not exist for a g iven release of the voic e mail system may be inc lud ed in outp ut for c omp atib ility with other releases. Those field s c ontain a 0 or . Ctrl-zRETU RNCtrl-z RETU RN Ctrl-zRETU RN