Lucent Technologies Audix Administration And Data Acquisition Guide

							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
PC2AUDIX Database Searches 
7-3 List Subscribers with Bills Over Specified Amount 
7
List Subscribers with Bills Over 
Specified Amount
This op tion searc hes the b illing  rec ord s for the last b illing  c yc le (g enerated  b y 
the Monthly Billing  Calc ulation und er Customer Billing ) and  lists sub sc rib ers with 
b ills g reater than the sp ec ified  amount. 
You c an also use this op tion (c omb ined  with the billing  p ac kag e) to find  your 
heaviest users, to find  out who uses the voic e mail feature, and  for other searc h 
p urp oses. The following is an examp le of the PC2AUDIX outp ut for sub sc rib ers 
with b ills over a sp ec ified  amount. 
Perform the following  step s to list sub sc ribers with b ills over a sp ec ified  amount: 
1. At the SEARCHES menu, selec t 1) List subsc rib ers with b ills over 
sp ec ified  amount.  
						

							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
PC2AUDIX Database Searches 
7-4 List Subscribers with Bills Over Specified Amount 
7
The following sc reen appears: 
The month sp ec ific ation is set to the last b illing  c yc le c alc ulated . 
The “ Bills Greater than”  field  d efaults to $25.00, whic h you c an mod ify to 
suit your req uirements. 
The d efault outp ut d evic e is the p rinter d efined in the PC2AUDIX Setup  
Parameters. You c an d isp lay the rep ort on the PC sc reen b y making  the 
field  b lank, or to c op y the rep ort to a file b y entering a file name. If you d o 
not d efine a p rinter in PC2AUDIX Setup Parameters, this field  is b lank b y 
d efault and  the rep ort ap p ears on the PC sc reen. 
2. Choose from the following : 
nPress   (CHANGE/RUN) to find sub sc rib ers over the d efault b illing  
amount for the d isp layed  month. 
nChang e any or all of the d isp layed  defaults, and  p ress   
(CHANGE/RUN) to find  sub sc rib ers whose b illing  is over the 
sp ec ified  amount for the sp ec ified  p eriod . 
PC2AUDIX g enerates a list of all sub sc rib ers with b ills over the sp ec ified 
total. The list is sorted  by b ill total and  inc lud es eac h sub sc rib er’s name, 
extension, org anization c od e, and  the b ill total. The report seq uenc e is 
from most to least. 
F8
F8 
						

							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
PC2AUDIX Database Searches 
7-5 List Subscribers with Usage Over/ Under Specified Limits 
7
List Subscribers with Usage Over/
Under Specified Limits
This option searc hes the most rec ent sub sc rib er traffic  d ata to loc ate subsc ribers 
who use the voic e mail system more or less than the sp ec ified  amount. The 
d efault sp ec ific ations are set to searc h for sub sc rib ers with less than five 
ac c esses d uring  the last month for whic h you have traffic  d ata on this PC. This 
allows you to id entify those sub sc rib ers who are not ac tive users of the voic e mail 
system. By c hang ing  LESS to MORE, you c an reverse the sense of the searc h 
and  loc ate users who use the voic e mail system heavily. Note that this d ata is 
only as c urrent as the last traffic  d ata retrieved  from the voic e mail system. 
The following is an examp le of PC2AUDIX outp ut for sub sc rib ers who use the 
voic e mail system more or less than the sp ec ified  amount:    
Perform the following  step s to list sub sc rib ers with usag e over or und er a 
sp ec ified  amount: 
1. At the SEARCHES menu, selec t 2) List sub sc rib ers with usag e over/und er 
sp ec ified  limits.  
						

							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
PC2AUDIX Database Searches 
7-6 List Subscribers with Usage Over/ Under Specified Limits 
7
The following sc reen appears: 
The month sp ec ific ation is set to the last traffic  d ata c ollec ted . If you 
c hang e this d ate and traffic  information d oes not exist for that month, the 
d ate field  c hang es to the month for whic h traffic  information d oes exist 
c losest to the d ate you c hose. 
The d efault outp ut d evic e is the p rinter d efined in the PC2AUDIX Setup  
Parameters. You c an d isp lay the rep ort on the PC sc reen b y making  the 
field  b lank, or to c op y the rep ort to a file b y entering a file name. If you d o 
not d efine a p rinter in PC2AUDIX Setup Parameters, this field  is b lank b y 
d efault and  the rep ort ap p ears on the PC sc reen. 
2. Choose from the following : 
nPress   (CHANGE/RUN) to find subsc ribers with usag e less than 
the default number of accesses during the displayed period. 
nChang e any or all of the d isp layed  defaults, and  p ress   
(CHANGE/RUN) to find  sub sc rib ers with usag e greater than or less 
than the spec ified number of ac c esses for the sp ec ified  p eriod . 
If you p ressed    (CHANGE/RUN) in the p revious step , a list of all 
sub sc rib ers with ac c esses over or und er the sp ec ified  amount is 
g enerated . The list is sorted  b y the numb er of ac c esses and  then 
alphab etic ally b y sub sc rib er. 
F8
F8
F8 
						

							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
PC2AUDIX Database Searches 
7-7 List Subscriber Space Threshold Exceptions 
7
List Subscriber Space Threshold 
Exceptions
This option searc hes the most rec ent sub sc rib er traffic  d ata to loc ate subsc ribers 
with mailb oxes that exc eed  the sp ec ified  sp ac e threshold . Note that this d ata is 
only as c urrent as the last traffic  d ata retrieved  from the voic e mail system. 
The following is an examp le of the PC2AUDIX interfac e output for sub sc rib er 
space thresholds: 
Perform the following  step s to list sub sc rib ers who exc eed  sp ec ified  sp ac e 
thresholds: 
1. At the SEARCHES menu, selec t 3) List subsc rib er sp ac e threshold  
exc ep tions.  
						

							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
PC2AUDIX Database Searches 
7-8 List Subscriber Space Threshold Exceptions 
7
The following sc reen appears: 
The month sp ec ific ation is set to the month in whic h traffic  d ata last was 
c ollec ted . If you c hang e this d ate and  traffic  information d oes not exist for 
that month, the Month field  c hang es to the month for whic h traffic  
information d oes exist c losest to the d ate you c hose.  If you d esire d aily 
traffic  d ata, fill in the 
Optional day field  with the d esired d ay (1-31).
The maximum and  c urrent sp ac e used  d efault is 80 p erc ent. To searc h for 
sub sc rib ers on just the c urrent mailb ox sp ac e used  or just the maximum 
mailb ox sp ac e used , blank out the other field  b y p lac ing  100 on the 
unwanted  field . PC2AUDIX then searc hes for only the d esired  c ond ition, 
as the other c ond ition lists sub sc rib ers with CUR or MAX p erc ent g reater 
than 100 p erc ent whic h c annot b e true. You c annot b lank out these field s; 
sinc e they are numeric , d BASE d oes not p ermit sp ac es. 
The d efault outp ut d evic e is the p rinter d efined in the PC2AUDIX Setup  
Parameters. You c an d isp lay the rep ort on the PC sc reen b y making  the 
field  b lank, or c op y the rep ort to a file b y entering  a file name. If you d o not 
d efine a p rinter in PC2AUDIX Setup  Parameters, this field  is b lank b y 
d efault and  the rep ort ap p ears on the PC sc reen. 
2. Choose from the following : 
nPress   (CHANGE/RUN) to find subsc ribers whose c urrent or 
maximum mailbox sp ac e exc eed s the d efault sp ac e threshold s 
during the displayed period. 
nChang e any or all of the d isp layed  defaults, and  p ress   
(CHANGE/RUN) to find  sub sc rib ers whose c urrent or maximum 
mailb ox sp ac e exc eed s the sp ec ified  sp ac e threshold s d uring  the 
sp ec ified  p eriod . 
PC2AUDIX g enerates a list of sub sc rib ers whose maximum or c urrent 
mailb ox size exc eeds the sp ec ified  threshold s. Sub sc rib ers are sorted  in 
descending order by maximum percentage. 
F8
F8 
						

							Scheduling PC2AUDIX Data Retrieval 
8-1 Overview 
8
AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
8
Scheduling PC2AUDIX Data 
Retrieval
Overview
With the PC2AUDIX sc hed uling  op tion, you c an estab lish a sc hed ule for regularly 
retrieving  ap p rop riate system and  sub sc rib er traffic  d ata, error and  alarm log  
d ata, p erformanc e statistic s, and rep orted  maintenanc e events (DEFINITY 
AUDIX system only). You also c an sc hed ule sub sc rib er d atab ase verific ation. 
Ad d itionally, if the op tional Call Detail Rec ord ing  (CDR) p ac kag e is installed , you 
c an sc hed ule CDR data retrieval for the AUDIX system. (The Call Detail 
Recording pac kage is not available with the DEFINITY AUDIX system.) 
You c an sc hed ule up  to 100 events to oc c ur on an hourly, d aily, bi-weekly, weekly, 
b i-monthly, or monthly b asis. Ad d itionally, for AUDIX networks, a sing le 
PC2AUDIX sc hed ule c an ac c ommod ate d ata verific ation and  retrieval from all 
loc al and  remote AUDIX systems in the network. 
You initiate and  c ontrol sc hed uling  from the PC2AUDIX Root Menu using  the 
Sc hedule Ed itor (5). This op tion d isp lays a sc hed uling  menu, whic h in turn      
p rovid es op tions for entering, d isp laying , and  ed iting  events; p rovid ing  retrieval 
instruc tions for sp ec ific  events; and  d isp laying  the event log  of p ast sc hed uled  
ac tivities. 
Onc e you have sc hed uled  events, you must p lac e the PC in sc hed uling  mode 
(op tion 0 on the PC2AUDIX Root Menu) d uring  the time that events are 
sc hed uled  to oc c ur. At the sc hed uled  time, the PC c alls the voic e mail system to 
initiate the sc hed uled  ac tivity.  
						

							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
Scheduling PC2AUDIX Data Retrieval 
8-2 Scheduling Events 
8
Scheduling Events
Perform the following steps to schedule events: 
1. At the PC2AUDIX Root Menu, selec t 5) Sc hed ule Ed itor to d isp lay the 
AUDIX Sc hed uling  Menu. 
The following sc reen appears: 
2. Choose one of the following : 
nSe le c t  1 ) D is p la y/ Ed i t  Sc h e d u le  b y d a y/ t im e
nSelec t 2) Disp lay/Ed it Sc hed ule b y mac hine/d ay/time
These op tions d isp lay the same information, exc ep t the first op tion 
d isp lays entries sorted  b y d ay and  time while the sec ond  op tion d isp lays 
entries sorted by system and  then b y d ay and  time.  
						

							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
Scheduling PC2AUDIX Data Retrieval 
8-3 Scheduling Events 
8
The following sc reen appears: 
3. Press   (ADD ENTRY) to ad d  a new entry to the PC2AUDIX sc hedule of 
events. 
The following sc reen appears: 
F4 
						

							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
May 1999
Scheduling PC2AUDIX Data Retrieval 
8-4 Scheduling Events 
8
4. Enter the following  information on the Ad d  Sc hed ule Entry sc reen: 
nMac hine 
The name of the work d irec tory you c reated  for a partic ular voic e 
mail system. The Mac hine name may b e a maximum of 10 
characters. 
nDay 
The d ay for whic h to sc hed ule the event. Valid  entries are as 
follows: 
— A three-c harac ter abb reviation for the d ay of the week (sun, 
mon, tue, wed , thu, fri, sat, or all). 
— A one- or two-d ig it numb er (1 to 31) rep resenting the day of 
the month to sc hedule the event. 
—hr. 
This op tion is only valid  for ac tivity typ es on the R1 AUDIX 
system (see Ta b l e  8 - 1
, Valid  Ac tivity Typ es). When you enter 
hr in the Day field, PC2AUDIX retrieves p erformanc e 
statistic s every d ay on an hourly b asis from the b eg inning  of 
the sc heduled event until the designated stop collec tion 
hour. 
Alternatively, if you enter a d ay or numb er in the Day field  for 
p erformanc e statistic s, PC2AUDIX c ollec ts data just onc e 
eac h time the event is sc hed uled . (In this c ase, the 
d esig nated  stop  c ollec tion hour d efines the interval if 
statistic s c annot b e c ollec ted  at the sc hed uled  time, and  any 
value in the Interval field  is ig nored .) 
nTi m e  
The time of d ay the transmission is sc hed uled  to b eg in, sp ec ified  
as hh:mm, where hh is the hour (00 to 23) and  mm is the minute (00 
to 59). 
nInterval 
The amount of time after the sc hed uled  starting time in whic h the 
transmission must b eg in, sp ec ified  as hh:mm, where hh is the hour 
(00 to 23) and  mm is the minute (00 to 59). 
If the transmission has not b eg un within this interval, the event is 
skipp ed . For examp le, if an event is sc hed uled  to b eg in at 02:00 
and  the interval is 05:00, the event is skip p ed  if it has not started  b y 
07:00. If an interval of 00:00 is sp ec ified , only the standard  numb er 
of retries (three) to estab lish a c onnec tion are mad e.