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Lucent Technologies Audix Administration And Data Acquisition Guide

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    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Database Management Tools 
    10-25 Restoring Retrieved Data 
    10
    Restore Subscriber Site Data
    Perform the following  step s to restore sub sc rib er site d ata: 
    1. At the Restore Data from Diskette menu, selec t 7) Sub sc rib er Site Data. 
    The Restore Sub sc rib er Site Data sc reen app ears.
    2. Press   (CHANGE/RUN) to start the restore. 
    The following messag es ap p ear: 
    Restore Databases Matching  from Diskette 1.
       Is Backup Disk in drive A? (Y/N) _
    
     ind ic ates that this restore overwrites the ind ic ated  file. 
    3. Enter y
     if the c orrec t d iskette is inserted in the flop p y d rive, otherwise 
    enter n
    . (If you enter n
    , the restore sc reen reap p ears with func tion key 
    op tions to p roc eed  or exit as b efore.) 
    PC 2 A U D I X p ro m p t s  yo u :
    Do you want to restore SUBDATA.DBF (Y/N)?
     
    4. Enter y
     to c ontinue restoring , otherwise enter n.
     PC2AUDIX d isp lays the p romp t:
     OVERWRITE C:
    SUBDATA.DBF (Y/N)?
     
    5. Enter y
     to restore the file, otherwise enter n
     to skip  restoring  it. 
    When you have restored  (or not restored ) the d isp layed  file, PC2AUDIX 
    p rompts you to restore the next sub sc rib er site file  (RSUBDATA.DBF
    ) . 
    6. Enter y
     to restore the file, or enter n 
    to skip  restoring  it. 
    When b oth files have b een restored  (or not restored ), PC2AUDIX d isp lays 
    the restore sc reen, as before. 
    F8 
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Database Management Tools 
    10-26 Restoring Retrieved Data 
    10 
    						
    							Using the ADAP Command Line Language 
    11-1 Overview 
    11
    AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    11
    Using the ADAP Command Line 
    Language
    Overview
    This c hapter d esc rib es how to use the ADAP c ommand  line lang uag e. It tells 
    you: 
    nHow to log  into or out of the voic e mail system from your PC.
    nHow to use ADAP c ommand s to retrieve data d irec tly from the 
    ADAP-supp orted  voic e mail sc reens. 
    nHow to use ADAP c ommand s to mod ify sub sc rib er rec ord s in the voic e 
    mail datab ase, ac tivity log  p arameters in the DEFINITY AUDIX or I
    NTUITY 
    d atab ase, and c all d etail rec ording  (CDR) sc reens d ata and  ad junc t 
    mac hine d ata in the AUDIX d atab ase. 
    You c an use these c ommand s from the MS-DOS p romp t C> , from an MS-DOS 
    b atc h file, or from within an ap p lic ation p rog ram. 
    This c hap ter foc uses on the basic  knowled g e you need  to use these c ommand s, 
    including input and output requirements and basic strategies. Individual 
    commands for retrieving and modifying data in the database are summarized in 
    this c hap ter and  then desc rib ed  ind ividually in the next two c hap ters. 
    These ADAP command s g ive you a UNIX-like PC interfac e for:
    nretrieving  data to the PC for further p roc essing . 
    nmodifying subscriber data directly in the voice mail database.
    Commands may b e up p er or lower c ase; op tions are c ase sensitive. 
    MS-DOS limits prog ram names to eig ht c harac ters, p lus an optional suffix of up  
    to three c harac ters. All c ommand s d esc rib ed  here have a suffix of .exe, whic h 
    indic ates the files are exec utab le from the DOS p romp t.  
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    Using the ADAP Command Line Language 
    11-2 Logging Into the Voice Mail System 
    11
    Logging Into the Voice Mail System
    To use ADAP c ommand s, you must first log  into the voic e mail system from your 
    PC. You c an log in from the MS-DOS p romp t C> , from an MS-DOS b atc h file, or 
    from within an ap p lic ation p rog ram. Onc e you are log g ed  into the voic e mail   
    system, you may exec ute a series of instruc tions with intermixed  ADAP and  
    MS-DOS c ommand s.
    You c an log  in to the voic e mail system from the PC using : 
    nAn automatic  log in p roc ed ure (alogin
    ), whic h c omb ines all of the log in 
    id entific ation information in one step  
    OR
    nA manual login p roc ed ure (login
    ), which requires that you enter individual 
    resp onses for the log in p romp ts
    These two proc ed ures are d esc ribed  in this sec tion.
    Automatic Login Procedure
    Use the alogin
     c ommand  to log  into the voic e mail system automatic ally without 
    further interac tion. The format for this c ommand  is shown b elow. Op tional     
    arg uments are enc losed  b y sq uare b rac kets ([  ... ]). 
    alogin   -d
     
    device [-b
     b aud  rate]  [-p
     c ommunic ations p ort]
     [-I 
    mod em initialization string]   [-i
    ]  [-R
    ]  [-t
    ]  [-r release]
     [-v
    ]  [-w
    ] [-V
    ]   [-P
     
    System Password]  loginID  password  
     [
    p hone numb er] 
    alogin
    Automatic login. 
    -d
    Devic e typ e flag ; must b e followed  b y 
    device. 
    deviceValid device types are: pdm (MPDM data modules), hayes 
    (Hayes-compatible modems), att4000 (AT&T’s 1200-baud 
    mod em) and  d irec t (d irec t c ab le c onnec tion). 
    -b
    Baud  rate flag ; must b e followed  b y 
    b aud  rate. If no b aud 
    rate is sp ec ified , d efaults to 4800. 
    b aud  rateValid  transfer b aud  rates are 1200, 2400, 4800, or 9600. The 
    AUDIX R1 system sup p orts only 1200 and  4800.
    -p
    Communic ations p ort flag ; must be followed  b y 
    c ommunic ations p ort. If no p ort is sp ec ified , d efaults to 1. 
    c ommunic ations 
    portValid  c ommunic ations p orts are 1 or 2.  
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    Using the ADAP Command Line Language 
    11-3 Logging Into the Voice Mail System 
    11
    -I
    Mod em initialization string  flag ; must b e followed b y mod em 
    initialization string
    . 
    mod em 
    initialization stringSp ec ifies an initialization string  to b e sent to the mod em 
    b efore c onnec tion to the voic e mail system is attemp ted . 
    The default is a null string . 
    -i
    Causes the system to b yp ass the searc h for the 
    d ata set 
    read y
     (DSR) sig nal. Use this op tion only with a 
    Hayes-c omp atib le mod em. 
    -R
    If errors oc c ur d uring  the log in (suc h as an invalid  log in 
    attemp t), c auses the c onnec tion to b e d rop ped  and  
    automatic ally retried  from the b eg inning , up  to three times. 
    -t
    Causes the system to inhib it the terminal c od e p romp t. 
    Inc lud e this op tion only when using  the 513 BCT emulator 
    software on the PC. This c auses software c ontrol to b e 
    returned  to op erating  system at the p oint the AUDIX system 
    send s the terminal c od e or Terminal Typ e p romp t to the 
    ADAP mac hine. 
    -r
    Release flag; must b e followed  b y 
    release. 
    releaseRetrieves d ata for the spec ified  release of the voic e mail 
    system software (D-r3.2, D-r3.1, D-r3.0, D-r2.0, D-r1.0, r1v8, 
    r1v7, r1v6, r1v5, r1v4_5, r1v4, r1v3, r1v2, I-r5.0, I-r4.0, I-r3.3, 
    I-r3.2,  or I-r2.0). For DEFINITY AUDIX, the d efault is D-r3.2. 
    For I
    NTUITY AUDIX, the d efault is I-r5.0.
    -w
    Writes a one-line summary of the exit status of this 
    c ommand  into the file alogin.rc
    . 
    -v
    Writes d etailed  transfer statistic s of the alogin
     command 
    status and  the voic e mail system c onnec t resp onses to the 
    screen. This is primarily a d ebug g ing  aid . 
    -V
    Writes the ADAP version numb er for this c ommand and  exits 
    without log g ing  in. 
    -P
    System p assword  flag ; must b e followed  b y 
    System 
    Pa ss w o rd
    . This flag  is only valid  when c onnec ting  to an 
    I
    NTUITY AUDIX or DEFINITY AUDIX system und er the cust
     
    log in.
    Sys t e m  Pa s sw o r dId entifies your DEFINITY AUDIX or Luc ent INTUITY system 
    p assword . If you have a null system p assword , use a sp ac e 
    followed  b y  .  
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    Using the ADAP Command Line Language 
    11-4 Logging Into the Voice Mail System 
    11
    NOTE:
    Th e  -P
     op tion is req uired  when log g ing  into a DEFINITY AUDIX system as 
    cust
     and  is invalid  otherwise. 
    While exec uting  this c ommand , the software makes three attemp ts to c onnec t 
    with the voic e mail system. If the -R
     (retry) op tion flag  is set and errors oc c ur   
    d uring the log in (suc h as an invalid  log in attemp t), the c onnec tion is d rop p ed  
    and  automatic ally retried  from the b eg inning , up  to three times. 
    If you sp ec ify an invalid  op tion or omit a req uired  op tion, the following  messag e 
    ap p ears: 
    If this happ ens, c hec k your op tions and  re-enter the c ommand . 
    loginIDId entifies your voic e mail system log in ID. 
    passwordId entifies your voic e mail system log in p assword . 
    p hone numb erId entifies the voic e mail system p hone numb er. This numb er 
    is not req uired  for d irec t c able c onfig urations. If you have a 
    Hayes-c omp atib le or AT&T 4000 mod em, enter t
     in front of 
    the p hone numb er for touc h-tone d ialing .  
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    Using the ADAP Command Line Language 
    11-5 Logging Into the Voice Mail System 
    11
    Th e  -I
     feature is intend ed  to send  initialization string s to Hayes and  Hayes-
    c omp atib le mod ems. However, you c an use the -I
     op tion to send  a startup string  
    to 
    any loc al c onnec tion-estab lishing  d evic e, suc h as a PDM or mod em, that 
    returns the string  OK to the c omp uter up on p roc essing  and  ac ting  on a valid  
    string . 
    Th e  alogin
     c ommand  d oes no c hec king  of the valid ity of the initialization string  
    b ut relies on the c onnec tion d evic e returning  an OK to the COM1 or COM2 p ort 
    when the d evic e is suc c essful in using  the string . Sp ac es are leg al in Hayes 
    initialization string s. If string s c ontaining  sp ac es are used  with this -I
     op tion, you 
    must enc lose the string in doub le q uotes when following the -I
     on the c ommand  
    line. 
    If you attemp t to log in without using  the -i
     op tion when your mod em d oes not 
    generate a DSR signal, the following message (with the appropriate port number) 
    ap p ears: 
    alogin: connect: eopen of port 1 failed, rc = Ox85 
    processing stopped
    If this happ ens, re-enter the alogin
     c ommand and  inc lud e the -i
     op tion. 
    DEFINITY AUDIX Release 3.2 introd uc es p assword  aging  of the AUDIX log in 
    p assword  (p assword  arg ument of the alogin
     c ommand ). Should  this password  
    exp ire, c hoose a new one and  log in manually. The AUDIX system p romp ts you 
    throug h the p assword c hang ing proc ed ure.
    Manual Login Procedure
    Use the login
     c ommand  to log into the voic e mail system manually. The format 
    for this c ommand  is shown b elow. Op tional arg uments are enc losed  b y sq uare 
    b rac kets ([ ... ] ). 
    login
     [-b
     
    b aud  rate]   [-p
     c ommunic ations p ort]  [-i
    ]  [-V
    ]  [-r
     release] 
    login
    Sp ec ifies a manual log in. 
    -b
    Baud  rate flag ; must b e followed  b y 
    b aud  rate. If no b aud  
    rate is sp ec ified , defaults to 4800.
    b aud  rateValid  transfer baud  rates are 1200, 2400, 4800, or 9600. 
    The AUDIX R1 system sup p orts only 1200 and 4800. The 
    DEFINITY AUDIX and  Luc ent I
    NTUITY systems sup p ort 1200, 
    2400, 4800, and 9600. 
    -pCommunic ations p ort flag ; must b e followed  b y 
    c ommunic ations p ort.  
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    Using the ADAP Command Line Language 
    11-6 Logging Into the Voice Mail System 
    11
    If you enter an invalid  arg ument with the login
     c ommand , the following messag e 
    ap p ears: 
    C:\PCIFCE\LOGIN.EXE: illegal option -- option
    Usage:  login [b ] [p ] [r 
    release] [iV]
    If all arg uments are c orrec t, the following  messages ap p ear on the sc reen with 
    the c ursor p ositioned  on the next line (no p romp t ap p ears): 
     = break;  = quit; Ready to Send
    This messag e is for information only. The   key ac ts as the   key for the 
    login
     c ommand  — for examp le, to g et the attention of the mod ular p roc essor 
    d ata mod ule (MPDM) if the keyb oard  b reak op tion is enab led  on the MPDM, 
    press . 
    If you attemp t to log in without using  the -i
     op tion when your mod em d oes not 
    generate a DSR signal, the following message (with the appropriate port number) 
    ap p ears: 
    alogin: connect: eopen of port 0 failed, rc = Ox85
    processing stopped
    If this happ ens, re-enter the log in c ommand  and  inc lud e the -i
     op tion. 
    If you need to exit the manual log in p roc ed ure at any time, p ress  . 
    c ommunic ations
    portSp ec ifies that the c ommunic ations p ort is either 1 or 2. If no 
    p ort is sp ec ified , p ort 1 is the d efault. 
    -i
    Direc ts the system to b yp ass the searc h for the 
    d ata set 
    read y
     (DSR) sig nal. Use this op tion only with 
    Hayes-compatible modems. 
    -V
    Writes the ADAP version numb er for this c ommand  and  
    exits without log g ing in. 
    -r
    Release flag ; must b e followed  b y 
    release. 
    releaseRetrieves d ata for the sp ec ified  release of the voic e mail 
    system software 
    (D-r3.2, D-r3.1, D-r3.0, D-r2.0, D-r1.0, r1v8, r1v7, r1v6, r1v5, 
    r1v4_5, r1v4, r1v3, r1v2, I-r5.0, I-r4.0, I-r3.3,  I-r3.2,  or 
    I-r2.0).  For DEFINITY AUDIX, the d efault is D-r3.2. For 
    I
    NTUITY AUDIX, the d efault is I-r5.0.
    F1BREAK
    F1
    Ctrl-c 
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    Using the ADAP Command Line Language 
    11-7 Logging Into the Voice Mail System 
    11
    After you run the login
     c ommand , p erform the following  step s: 
    1. Use one of the following  p roc ed ures, d epend ing  on your PC c onfiguration: 
    Hayes or AT&T 4000 modem connection
    : 
    a. Type atdt
     
    b . Enter the p hone number of the voic e mail mac hine ad ministration 
    port.
    MPDM connection
    : 
    a. Press   (Break). 
    b . Enter the p hone number of the voic e mail mac hine ad ministration 
    port.
    Direct connection
    : 
    a. Go d irec tly to step  2. 
    2. Press   until you see the log in p romp t ap p ears on the sc reen. 
    3. Enter your voice mail 
    log in ID. The Password  (or p assword  for the AUDIX 
    system) p romp t ap p ears on the sc reen. 
    4. Enter your voice mail 
    password. 
    5. If you are c onnec ting  to a DEFINITY AUDIX, a System Password  p romp t 
    ap p ears on the sc reen. Enter your 
    System Password. 
    6. If you enter an invalid  log in ID or p assword (s), the following  AUDIX system 
    messag e ap p ears: 
    login id/password invalid
    OR 
    the following  DEFINITY or I
    NTUITY AUDIX system messag e app ears: 
    Login incorrect
    ADAP then p romp ts you for your log in ID and  p assword (s). Chec k your 
    login ID and /or p assword (s), and  re-enter eac h in resp onse to the 
    prompts. If valid login ID and password(s) are entered, the DEFINITY 
    AUDIX or Lucent I
    NTUITY Terminal Type or R1 AUDIX terminal code prompt 
    ap p ears on the sc reen. 
    7. Enter pc
    . 
    The following message appears: 
    Kermit communications server beginning...
    If you are c onnec ting  to an R1 AUDIX system, you also see: 
    #N3
    F1
    ENTER 
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    Using the ADAP Command Line Language 
    11-8 Logging Out of the Voice Mail System 
    11
    8. If this messag e d oes not app ear, p ress   to log  out of an R1 AUDIX      
    system; then g o b ac k to step  1 and  log  in ag ain. On a DEFINITY AUDIX or 
    Luc ent I
    NTUITY system, press   to exit the login
     c ommand . Then 
    re-enter the login
     c ommand  and  g o b ac k to step  1 to log  in ag ain. 
    Otherwise, g o on to the next step . 
    9. Press .
    The MS-DOS p romp t ap p ears, ind ic ating  that you have suc c essfully 
    logg ed  into the voic e mail system from the PC. 
    You c an now exec ute the ADAP c ommand s to retrieve sc reens d ata or mod ify 
    subscriber records. 
    Logging Out of the Voice Mail System
    To log  out of the voic e mail system enter the logout
     c ommand . This send s a 
     d isc onnec t c harac ter to the system and  c auses the DTR (d ata terminal 
    read y) sig nal to b e d rop p ed  for half a sec ond , d isc onnec ting  the mod em.
    Th e  logout
     c ommand  also send s the Hayes mod em string  + + + ATH in c ase 
    your mod em is Hayes-c omp atib le. This c ommand  takes ap p roximately 5 
    sec ond s to c omp lete. 
    Interrupting a Command
    To interrup t a c ommand  in p rog ress, p ress  . The MS-DOS p romp t               
    re-ap p ears. 
    You may rec eive faster resp onse to your termination req uests if you set the DOS 
    c ommand  BREAK to ON. See information in your MS-DOS user’s guid e ab out the 
    BREAK c ommand  usag e. 
    Command Line Commands
    The following sec tion d esc rib es how to use the c ommand line c ommand s to 
    retrieve and  mod ify d ata in the voic e mail datab ase. It d esc ribes the c ommand  
    format, how to use the rec ord  d esc rip tion tab les, the inp ut rec ord s, the outp ut 
    rec ord s, and  the return c od es.
    The command line commands and their corresponding screens are listed in the 
    tab les at the end  of this c hap ter.
    Ctrl-d
    Ctrl-c
    ESC
    Ctrl-d
    Ctrl-c 
    						
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