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NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications
NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications
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NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Addendum-005 Page 7October, 1997 Alphanumeric Display Service Conditions 1. The maximum number of stations that can be provided with a users name display is 384. The maximum number of characters per name is eight, (including spaces). The Maintenance Administration Terminal (MAT) or Customer Administration Terminal (CAT) can be used to register or change a name. A Multiline Terminal can register or change the name assignment of that individual Multiline Terminal. 2. User names can be assigned to stations that do not have an LCD display using the MAT or CAT. 3. The trunk route name display is provided on a trunk route basis. The maximum amount of characters in the trunk name display is four. The maximum number of trunk routes assignable is 63. Only the MAT or CAT can be used to register or change a trunk name display. 4. The clock/calendar displays the system clock and calendar on the bottom line of the LCD display, and is set using the MAT, CAT, or SN610 Attendant Console. 5. There are two ways to change a name that is currently programmed: overwriting with a new name, or by inserting a blank space as the first character to delete the programmed name. 6. The Attendant Console cannot be assigned a name. This feature applies only to Multiline Terminals and Sin- gle Line Telephones. A call from the Attendant Console will always show “OPR” on the top line of a Mul- tiline Terminals LCD display. 7. Station name assignment data is retained when there is a system reset or a power failure. 8. LCD Displays are as follows: LCD Displays (Sheet 1 of 2) DISPLAY (ENGLISH) LOCATION DESCRIPTION 4:06PM TUE 14All stations Clock/Calendar display 00:0235 DDD1000Calling/Called station CO call duration DDD 9700Calling station Trunk route name and number seized FDA 3642Calling stationStation 3621 forwarded all calls to station 3642 FDA = Call Forward – All Calls FDB = Call Forward – Busy FDN = Call Forward – No Answer XFR = Transfer FDA 3621 3633Called stationStation 3633 was forwarded from station 3621 FDA = Call Forward – All Calls FDB = Call Forward – Busy FDN = Call Forward – No Answer XFR = Transfer PCK 3622 3615Station answering via Call PickupStation 3615 called station 3622 PCK 3622 3619Calling party Station 3619 picked up call directed to station 3622 VCL 3630Called/Calling party Voice Call to/from station HLD DDD 9700Called Party Trunk route name and trunk number on hold CNF 3000 3001Station during 3-party conference3-party conference with station 3000 and 3001 CNFStation during 4-party conference4-party conference
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 8Addendum-007 NDA-24158, Revision 2.7 August, 1998 Alphanumeric Display 9. Refer also to the Proprietary Multiline Terminal Features and Specifications for details on Called Station Status Display and Calling Name and Number Display. TIMECalled party that set Wake-Up call/timed re- minderWake-Up call/Timed reminder ICM 3000Intercom calling party and called partyCall on intercom (automatic, manual, or dial intercom) EHD 3000Originator Exclusive hold PROGRAM 1Originator Background Music program number SET DAYOriginator Confirmation of day mode set SET NIGHTOriginator Confirmation of night mode set PAGINGOriginator Internal zone paging/Group Call MSG 3000Originator Confirmation of message reminder D DTE 4000Originator Originating a data call D DTE 4001Receiving station Receiving a data call RDY DTE 4000Originator/receiving sta- tionData connection starts RCL 3000 2000Transferring stationRecall for transferred call to station 3000 from station 2000 CB 3000Originator Recall for Call back when station 3000 goes idle CAT MODEOriginator Confirmation of CAT mode TIMED – QOriginator Confirmation of Timed QueueLCD Displays (Sheet 2 of 2) DISPLAY LOCATION DESCRIPTION
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 9 Analog Port Adapter Analog Port Adapter General Description This feature allows an APR-J or APA-J unit combined with a Multiline Terminal to connect to an analog termi- nal such as an analog telephone, Modem, and PC with built-in Modem. There are two communication modes for the terminal connected via the Analog Port Adapter as shown below: 1. Single Port Mode A Multiline Terminal and an analog terminal share the same port. In this mode, the Multiline Terminal and the analog terminal cannot be used simultaneously. 2. Dual Port Mode A Multiline Terminal and an analog terminal use different ports. In this mode, the Multiline Terminal and the analog terminal can be used simultaneously. Station Application Multiline Terminals (Dterm Series III). Operating Procedure Single Port Mode n To originate a call from an analog terminal without keypad via the Analog Port Adapter 1. Lift the handset of a Multiline Terminal and receive dial tone. 2. Dial the desired station number and receive ringback tone. The LED of the Prime Line on the Multiline Ter- minal lights green. 3. After the called party answers, lift the handset of the analog terminal to switch over to the analog terminal. 4. Replace the handset of the Multiline Terminal. 5. Converse. n To originate a call from a single line telephone (PB) via the Analog Port Adapter 1. Lift the handset of a single line telephone and receive dial tone. The LED of the Prime Line on the Multiline Terminal lights green. 2. Dial the desired station number from the single line telephone and receive ringback tone. 3. The called party answers; converse. n To answer an incoming call to the Prime Line from an analog terminal via the Analog Port Adapter 1. An analog terminal rings when a call terminates to the Prime Line on the Multiline Terminal. 2. Lift the handset of the analog terminal. The LED of the Prime Line on the Multiline Terminal lights green. 3. Converse. n To answer an incoming call to the secondary extension from an analog terminal via the Analog Port Adapter 1. An analog terminal does not ring when a call terminates the secondary extension on the Multiline Terminal.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 10Addendum-006 NDA-24158, Revision 2.6 November, 1997 Analog Port Adapter 2. Depress the line key of the secondary extension on the Multi- line Terminal and lift the handset of the Mul- tiline Terminal. The LED of the secondary extension on the Multiline Terminal lights green. 3. Lift the handset of the analog terminal to switch over to the analog terminal. 4. Replace the handset of the Multiline Terminal. 5. Converse. Dual Port Mode An analog terminal connected via the Analog Port Adapter can be used independently of the Multiline Terminal. Refer to the Users Guide for each terminal for operating procedures. Service Conditions 1. The following analog terminal can be connected to the APR unit: Single Port Mode: Single Line Telephone (PB only), Facsimile, Modem for PC Dialing Connec- tion Unit. Dual Port Mode: Single Line Telephone (PB only), Facsimile, Voice Mail System with analog interface, Modem with NCU. 2. In Single Port Mode, the Multiline Terminal and the analog terminal cannot be used simultaneously. When the Multiline Terminal and the analog terminal go off hook simultaneously, the analog terminal has prece- dence. 3. In Dual Port Mode, the Multiline Terminal and the analog terminal can be used simultaneously. 4. The APR-J or APA-J unit cannot be installed in a Multiline Terminal equipped with an SN1152DTAM-A Data Adapter unit. 5. A Multiline terminal/analog terminal cannot be identified on the LED in Single Port Mode. The LED indi- cation on the Multiline Terminal when the analog terminal is in use is as follows: Single Port Mode: The LED of the Prime Line lights green. Note Dual Port Mode: The LED of the secondary extension lights red. Note:When answering the incoming call to the secondary extension on the Multiline Terminal and switching over to the analog terminal, the LED of the secondary extension lights green. 6. A Multiline Terminal/analog terminal cannot be identified on the LCD on the Multiline Terminal in Single/ Dual Port Mode. 7. The ringing pattern is fixed as 1 sec. ON - 2 sec. OFF. The distinctive ringing pattern cannot be provided for Single/Dual Port Mode. 8. In Dual Port Mode, the analog terminal cannot originate from the secondary extension and cannot answer the incoming call to the secondary extension. 9. In Dual Port Mode, the service feature with hooking operation is available from the analog terminal. 10. In Dual Port Mode, when a call is disconnected from the other party, a disconnect signal (momentary open) is sent from the APR to the analog terminal.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Revision 2.8 Addendum-008 Page 11February, 1999 Announcement Service Announcement Service General Description This feature allows station users to record messages on Digital Announcement Trunk (DAT) cards. When a station user dials the feature access code for this feature, the user receives the corresponding message from the system. Announcement Service can be used to provide a voice message in the following cases: •An incoming C.O. line/Tie line call has been transferred and encounters a busy or no answer condition •An incoming DID line/Tie line call has been terminated to a station and encounters a busy or no answer condition •Internal Recorded Message in place of Music on Hold •Night Announcement Station Application All stations. Operating Procedure To access 1. Lift the handset and receive dial tone. 2. Dial the applicable Announcement Service access code. 3. Receive the message. To erase an announcement 1. Lift the handset and receive dial tone. 2. Dial the Announcement Service delete access code. 3. Receive feature dial tone. 4. Dial the Announcement Service group number. 5. Restore the handset. To record 1. Lift the handset and receive dial tone. 2. Dial the Announcement Service record access code. 3. Dial the Announcement Service group number and the DAT card number. 4. Receive 3 seconds of service set tone. 5. Record a message. 6. Restore the handset.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 12Addendum-008 NDA-24158, Revision 2.8 February, 1999 Announcement Service To record/replay/delete for each Digital Announcement Trunk card To record a message 1. Go off-hook and receive Dial Tone. 2. Dial the Digital Announcement Trunk record access code and Digital Announcement card number. Three seconds of tone will be supplied. 3. Record the message (maximum duration – 60 seconds). 4. Restore handset. To replay a message 1. Go off-hook and receive Dial Tone. 2. Dial the Digital Announcement Trunk replay access code and Digital Announcement card number. 3. Receive a message. 4. Restore handset. To delete a message 1. Go off-hook and receive Dial Tone. 2. Dial the Digital Announcement Trunk delete access code and Digital Announcement card number. 3. Receive Service Set Tone. 4. Restore handset. Service Conditions 1. A maximum of 5 different access codes can be assigned. There is a limit of 10 announcement cards for each of the 5 different access codes. When recording an announcement, each announcement card must be record- ed individually. 2. This feature is supported by an announcement card(s) (PN-2DATA) installed in the system. 3. Either single or multiple connection to each announcement can be made on a system-programming basis. In the case of multiple connections, the secondary station cannot be connected to the top of the message. 4. Tie lines can access the Announcement Service. 5. Each time a station is connected to an announcement card, the message will be from 60 to 64 seconds. The station will then be disconnected. 6. The duration of an announcement is limited to 60 seconds. 7. The system can be equipped with up to 64 Digital Announcement Trunk cards for all announcement features. There are 2 circuits on each PN-2DATA Card. 8. Announcement Service can be used to provide a voice message when an incoming C.O. line/Tie line call has been transferred by a station and encounter a busy or no answer condition. The busy condition results in disconnect after three repetitions of the message. • Only 1 message of up to 60 seconds can be recorded on each individual voice recording memory card. • In this application, a minimum of 2 circuits of Digital Announcement Trunk cards are needed: one for a busy condition and one for a no-answer condition. • More than 1 circuit of Digital Announcement Trunk Card can be used, depending on traffic conditions. • Call Forwarding, if set, has priority over this feature.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Revision 2.8 Addendum-008 Page 12-1February, 1999 Announcement Service • Digital Announcement Trunk cards can be shared among tenants. Each announcement is assigned on a per tenant basis. • This feature does not function on Attendant transferred calls. 9. A voice message in place of Music-On-Hold can be provided when a call has been placed on hold. • Different messages can be programmed on a tenant basis. • Different messages can be programmed depending on the type of line (CO line, Tie line or station) on Hold. • More than one connection can be made to a Digital Announcement Trunk Card circuit for this purpose. Secondary connections are made to the message, even if the message is in the middle of a cycle. • The announcement is repeated until the call is removed from hold. 10. A voice message can be sent to incoming CO calls during day or night mode. • Different messages can be programmed on each CO line. • Different messages can be programmed for day/night. • More than one connection can be made to a Digital Announcement Trunk Card circuit. Secondary connections can be made in the middle of a message. • Announcements may be programmed to be repeated after an interval of from 4 to 120 seconds (in 4 second increments.)
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 13 Answer Key Answer Key General Description An Answer Key is provided on all Multiline Terminals. The Answer Key can be used to answer incoming calls on outside lines, and primary or secondary extensions. When the Answer Key is used to answer an incoming call with a call in progress, the first party is placed on hold and the second party is connected. If the Answer Key is depressed while in a three-party call, the user can alternate between each party and a Broker’s Call is estab- lished. Station Application All Multiline Terminals. Operating Procedure To answer an incoming ringing call with a call in progress 1. Receive incoming indication. 2. Depress the ANSWER key. The original call is placed on Non-Exclusive Hold. 3. Converse with the connected party. 4. To return to the call on hold after the second call is completed, depress the line key associated with the call on hold. To answer a Camp-On call (with a call in progress) 1. Receive Camp-On tone. 2. Depress the ANSWER key. The original call is placed on Hold. 3. Subsequent depressions of the ANSWER key alternates the active and holding parties. 4. Converse with the Camped-On party. 5. When one conversation is complete, go on-hook. 6. The party on Hold will recall immediately. Service Conditions 1. The ANSWER key’s LED will flash for Camped-On calls. 2. The priority of Ringing Line Pickup and Ringing Assignment calls using the ANSWER key is as follows: 1) Voice Call 2) Incoming external call and recall to the primary extension. 3) Incoming external call and recall to the trunk line appearance. 4) Incoming internal call to the primary extension. 5) Incoming calls to the secondary extension. 3. When a Multiline Terminal user is monitoring tones provided by the system (extension dial tone, busy tone, etc.) and uses the ANSWER key to answer an incoming call, the first call will not be placed on hold (the tone connection will be abandoned).
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 14NDA-24158, Issue 2 Answer Key 4. When a Broker’s Call is in progress, the ANSWER key cannot be used to answer incoming calls, but will alternate between the existing calls when depressed. 5. When a three-party Conference is in progress, depressing the ANSWER key splits the Conference and es- tablishes a Broker’s Call. The ANSWER key has no effect on a 4-party conference. 6. Camped-on calls are answered by the ANSWER key prior to incoming ringing calls.
NEAX 2000 IV S Busin e ss /H ote l/ D ata Featu re s a nd Spe cif ic a tio ns Asy nch ro n ous D ata Swit chi ng Asynchronous Data Switching