NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Issue 2
Page 143
Distinctive Ringing
11. The lamp indication patterns are as follows:
•  Incoming internal calls Red, 120-ipm flashing
• Incoming external calls Green or Red, 120-ipm flashing
The lamp color for incoming external calls can be selected to be green or red.
12. The lamp color for incoming external calls can be designated on a per-trunk-route basis.
13. The distinctive lamp indication is valid for Direct Inward Termination, Automated ATT, Direct Inward Di-
aling, and Tie line incoming call.
14. The flashing lamp color depends on system data (assigned for Distinctive Ringing (CM08, 137)) and is used
to indicate the termination of a transferred external incoming call.
15. If the NEAX2000 IVS is installed behind Centrex or the main PBX, this feature provides Distinctive Ring-
ing patterns to the Multiline Terminal in the NEAX2000 system so that the station user can distinguish be-
tween internal calls from the main PBX and external incoming calls. The C.O. trunk to the main PBX must
be assigned on Trunk - Direct Appearances on the Multiline Terminal.
16. When Distinctive Ringing in behind system is activated, Delayed Ringing is not available for the related
C.O. trunk. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 144NDA-24158, Issue 2
Do Not Disturb
Do Not Disturb
General Description
This feature restricts incoming calls to a station and can be set by an individual station or from the Attendant
Console.  Placing a station in Do Not Disturb (DND) does not prevent a station from originating a voice or data
call or from receiving a data call.  This feature also allows a station to ensure privacy from telephone interrup-
tions while on an outgoing call.  Additionally, the Attendant Console can place a group of stations in the Do Not
Disturb condition.  
Station Application
All stations.
Operating Procedure
From a Single Line Telephone or a Multiline Terminal
n  To set
1. Lift the handset and receive dial tone.
2. Dial the Do Not Disturb feature access code and receive service set tone.
3. Restore the handset.
n  To cancel
1. Lift the handset and receive dial tone.
2. Dial the Do Not Disturb cancel code and receive service set tone.
3. Restore the handset.
From a Multiline Terminal
n  To set
1. Depress the SPKR key and receive dial tone.
2. Depress the DND function key and the associated LED lights.  If equipped with an LCD the display will
indicate SET.
3. Depress the SPKR key.
n  To cancel
1. Depress the SPKR key and receive dial tone.
2. Depress the DND function key and the associated LED goes out.  If equipped with an LCD the display will
indicate CNCL.
3. Depress the SPKR key.
From the Attendant Console
n  To set an individual station in DND
1. Dial the desired station number. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Issue 2
Page 145
Do Not Disturb
2. Depress the DD key and the associated LED flashes.
3. Depress the START key.  The DD LED lights steady and service set tone is received.
4. Depress the RELEASE key.
n  To cancel an individual station in DND
1. Dial the desired station number.
2. Depress the DD key and the associated LED flashes.
3. Depress the RESET key and the DD LED goes out.
4. Depress the RELEASE key.
n  To set a group of stations in DND
1. Depress the DD key and the associated LED flashes.
2. Depress the START key and the DD LED lights steady.
3. The designated group is now in DND.
n  To cancel a group of stations in DND
1. Depress the DD key and the associated LED flashes.
2. Depress the RESET key and the DD LED goes out.
3. The designated group is no longer in DND.
n  To call a station that set DND (Attendant Only)
1. Depress an idle LOOP key.
2. Dial the station number and the DD LED flashes and reorder tone is received.
3. Depress the DDOVR key.
4. The station will ring.
Service Conditions
1. Calls to stations that are in Do Not Disturb will receive reorder tone or on a tenant basis, can be assigned to
transfer to the Attendant or a predesignated station.
2. The station in Do Not Disturb can originate calls in the normal manner.
3. Call Forwarding can be set to a station in Do Not Disturb.
4. A Do Not Disturb station will be omitted from the Station Hunting chain.  If a DIT call is directed to a pilot
of a hunt group, hunting will be provided.  Internal calls will receive a fast busy tone.
5. The Do Not Disturb station can cancel DND even though the condition was set by the Attendant.
6. Verification of stations in Do Not Disturb is only possible from the Attendant Console.  Multiline Terminals
with LCD and a DND key assigned can verify their own DND setting.
7. The ability to set DND can be controlled on a per station via Class of Service or a per system basis.
8. This feature can only be set or canceled by the station while the station is receiving internal dial tone.
9. When a Multiline Terminal is set in DND, calls to the primary extension and secondary extensions will not
ring.  Trunks programmed to ring will not do so while DND is set, but flashing LED indications are still
provided.  DND will not deny an Executive Override. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 146NDA-24158, Issue 2
Do Not Disturb
Do Not Disturb-Data Line
10. Only the Attendant has the ability to place a group of stations in Do Not Disturb.  There is only one group
available and the stations within the group are programmed in system data.  There is no limitation on the
number of stations in the group.
11. A station included in a DND group, retains the ability to place their particular station in DND.
12. When the Attendant places a group in DND, an individual station within the group can cancel the DND set-
ting to their station.
13. A feature access line key can be assigned on Multiline Terminals for DND set and cancel. 
14. If the DND key is depressed while connected to a trunk or station, the following interruptions are denied
until that call is completed:
• Attendant Camp-On
• Attendant Override
• Boss Secretary Override
• Camp-On
• Executive Override
15. Refer also to the Data Do Not Disturb feature, and the Hotel/Motel Do Not Disturb feature.
16. DND is displayed on a Multiline Terminal with LCD when calling a station in DND.
17. The priority for service checks (features activated) on a station is as follows:
1) Call Forwarding - All Calls
2) Call Forwarding - Busy Line
3) Station Hunting/UCD
4) Do Not Disturb
Do Not Disturb-Data Line 
General Description
This feature allows a station user to put a data line in Do Not Disturb (DND) mode.  When this feature is acti-
vated, calls to the data line are denied, and the calling party will receive chime tone and display BSY D.
Station Application
All Multiline Terminals with LCD equipped for Data Communication.
Operating Procedure
To set
•
Press the DATA DND key while station is idle.  The associated LED lights red.
To cancel
•
Press the DATA DND key while station is idle.  The associated LED goes out.
Service Conditions
1. A DATA DND key must be assigned to a line key on the Multiline Terminal.
2. When the data line is in Do Not Disturb, all data calls to the station will receive two chime tones. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Issue 2
Page 147
Do Not Disturb
Do Not Disturb-Hotel/Motel
Do Not Disturb-Hotel/Motel
General Description
This feature allows the Attendant Console(s), Hotel/Motel Front Desk Instrument(s), guest stations or Property
Management System (PMS) terminal(s) to place individual stations into Do Not Disturb.  Calls can be placed
from stations set in DND.
Station Application
All stations.
Operating Procedure
From the Hotel/Motel Front Desk Instrument
n  To set Do Not Disturb
1. Depress the DD key.
2. Dial the desired station number.
3. Depress the SET key.
4. The above two steps can be repeated for additional stations.
5. Depress the RLS key.
n  To cancel Do Not Disturb
1. Depress the DD key.
2. Dial the desired station number.
3. Depress the RESET key.
4. The above two steps can be repeated for additional stations.
5. Depress the RLS key.
n  To set Do Not Disturb to the station currently connected
1. Depress the DD key.
2. Depress the SET key.
3. Depress the RLS key. 
n  To cancel Do Not Disturb to the station currently connected
1. Depress the DD key.
2. Depress the RESET key.
3. Depress the RLS key.
From a guest station or administrative station
n  To set Do Not Disturb
1. Go off-hook and receive dial tone.
2. Dial the Do Not Disturb setting code. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 148NDA-24158, Issue 2
Do Not Disturb
Do Not Disturb-System
3. Receive service set tone and restore the handset.
n  To cancel Do Not Disturb
1. Go off-hook and receive dial tone.
2. Dial the Do Not Disturb cancellation code.
3. Receive service set tone and restore the handset.
Service Conditions
1. Automatic Wake Up and Timed Reminder will override Do Not Disturb.
2. A station in Do Not Disturb can be called from the Attendant Console or the Hotel/Motel Front Desk Instru-
ment using the DNDOVR key.
3. Do Not Disturb is automatically cleared when Check Out is performed.
4. Depending on system programming, an incoming call addressed to a station in DND condition is routed to
one of the following on a per-tenant basis:
• Reorder tone
• Attendant Console
• A predesignated station
5. Refer to Attendant Console and Hotel/Motel Front Desk Instrument Features and Specifications for addi-
tional information on Do Not Disturb.
6. When a member station within a Station Hunting group is in DND, calls will bypass the member station and
continue hunting.  A pilot station in DND places the Hunt group in DND.
7. Call Forwarding - Busy settings by stations in DND will result in calls being forwarded, even if the stations
are idle.
8. Message Waiting and Message Reminder can not be set to stations in DND during conversation.
9. Call Back can not be set to stations in DND.
10. Recalls will override the DND setting, and ring back to a station in DND.
Do Not Disturb-System
General Description
This feature simultaneously restricts incoming calls to a preassigned group of stations by operation from the Ho-
tel/Motel Front Desk Instrument(s).  Attendant Console(s) and Hotel/Motel Front Desk Instruments can use the
DND OVR key to override this Do Not Disturb setting. 
Station Application
All stations.
Operating Procedure
To set Do Not Disturb - System from the Hotel/Motel Front Desk Instrument
1. Depress the DD key.
2. Depress the GROUP key. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Issue 2
Page 149
Do Not Disturb
Do Not Disturb-System
3. Depress the SET key.
4. Depress the RLS key.
To cancel Do Not Disturb - System from the Hotel/Motel Front Desk Instrument
1. Depress the DD key.
2. Depress the GROUP key.
3. Depress the RESET key.
4. Depress the RLS key.
Service Conditions
1. Stations are assigned to the Do Not Disturb (DND) Group in Class of Service.
2. Calls to extensions whose stations are in Do Not Disturb will receive reorder tone.
3. The station in Do Not Disturb can originate calls in the normal manner.
4. Verification of stations in Do Not Disturb is possible from the Hotel/Motel Front Desk Instrument and At-
tendant Consoles.
5. The ability to set DND is both on a per-station basis, and a per-system (for DND group) basis.
6. Only Hotel/Motel Front Desk Instruments and Attendant Consoles have the ability to place a group of sta-
tions in Do Not Disturb.  There is only one group available, and the stations within the group are pro-
grammed in system data.  There is no limitation on the number of stations in the group.
7. A station included in a DND group retains the ability to place that particular station in DND.
8. When the Hotel/Motel Front Desk Instrument places a group in DND, an individual station within the group
can cancel the DND setting to that station.
9. Refer to the Hotel/Motel Front Desk Instrument Features and Specifications for more information.
10. Refer to Do Not Disturb Features and Specifications for the interactions between DND and system features.  
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 150NDA-24158, Issue 2
Elapsed Call Timer
Elapsed Call Timer
General Description 
 This feature provides a display of the elapsed time while a Multiline Terminal with LCD is connected to any
trunk.
Station Application
All Multiline Terminals with LCD.
Operating Procedure
No manual operation is required.
Service Conditions
1. The elapsed time is displayed in the seven upper left-hand positions of the LCD display.
2. The elapsed time can reach a maximum of 9 hours, 59 minutes and 59 seconds after which the clock resets
to zero.
3. When a call is placed on Consultation Hold, Exclusive Hold, and Nonexclusive Hold, the elapsed time dis-
play will disappear.  The Elapsed Call Timer will not reset to zero when a call is retrieved from Hold (Con-
sultation Hold, Exclusive Hold, or Nonexclusive Hold) by the same station.
4. When a call is transferred or parked, the time display of the party receiving the transfer begins at zero.
5. The elapsed time is not displayed when the station is in a Conference.  
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Revision 2.3 Addendum-003
Page 150-1October, 1996
Enhanced 911
Enhanced 911
General Description
This feature allows the PBX to transmit a callers’ emergency service identification information to an Enhanced
911 Emergency system.
Station Application
All stations and Attendant Consoles.
Operating Procedure
1. Lift the handset and receive a dial tone.
2. Dial the trunk access code and telephone number (e.g. 911).
3. The system automatically completes a call and sends the pre-assigned number: calling area code + calling
station number.
Service Conditions
1. Up to four 911 Sender trunk (PN-4RSTB) can be accommodated in the system which includes T1-ANI/
Caller ID Receiver trunk (PN-4RSTB/4RSTC).
2. The caller’s telephone number must be sent in Automatic Number Identification (ANI) format,
corresponding to Centralized Message Accounting (CAMA) standards. A trunk circuit capable of
performing these functions is called a CAMA type trunk.
3. The calling station in the NEAX2000 IVS will receive ROT if there is a Central Office line failure on the
CAMA trunks.
4. If the NEAX2000 IVS has multiple CAMA trunks and the calling station receives ROT due to a Central
Office line failure, the calling station must go on hook and then attempt the call again.
With CM 35, YY = 83 set to “1” (by allotter) for the CAMA trunk route, the PBX will select the next
available CAMA trunk.
Note:For this purpose, it is recommended that the NEAX2000 IVS have a minimum of two CAMA trunks for
Enhanced 911.
5. The physical interface for Enhanced 911 can be any of the following:
• Digital (T1) configured as Loop Start or E&M type lines (PN-24DTA)
• Analog E&M type lines (PN-20DT)
• Analog Loop Start lines (PN-4COT)
Note:These lines must be ordered from the Central Office as CAMA type trunks. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Issue 2
Page 151
Executive Calling
Executive Calling
General Description
This feature allows a station to be assigned a VIP class.  This provides special ringing to a called station when
that station is idle, and automatic sending of three tone bursts to a called station when that station is busy, pro-
vided the call was originated from a station assigned as VIP class.
Station Application
All stations.
Operating Procedure
To initiate an Executive Call:
1. The station assigned as VIP class goes off-hook.
2. The station dials another extension.
3. If the called station is busy, three tone bursts will be sent to the called party to indicate there is a call waiting.
The called party can now hang up and answer the Executive Call.
4. If the called station is idle, a distinctive ring will be sent to the called party to indicate an Executive Call is
ringing in.
Service Conditions
1. Executive Calling (VIP class) is assigned in Class of Service.
2. This feature is station based.  This feature applies only when a station assigned for VIP class is used.
3. When a Single Line Telephones extension is assigned as VIP class, all internal calls originated from that
station are Executive Calls.