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NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications
NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications
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NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 123 Diagnostics Diagnostics General Description To assist maintenance personnel, the NEAX2000 IVS provides diagnostic capabilities such as fault code gen- eration, device status information and alarm information recording which can be accessed from the Maintenance Administration Terminal (MAT) or Customer Administration Terminal (CAT). Station Application Not applicable. Operating Procedure Refer to the NEAX2000 IVS Maintenance Manual for operating procedures. Service Conditions 1. The following station status information can be displayed on the MAT or CAT by direct command. • Idle • Line Lockout • Dialing • Tone Trunk Connection (reorder tone, busy tone, service set tone, etc.) • Types of Connection, (station to station, three way calling, voice calling, holding, etc.) • Destination number (trunk number, register number) • Short circuit on line 2. The following trunk status information can be displayed on the MAT or CAT by direct command: • Idle • Ringing in • Incoming queue to Attendant Console • Holding • In a tandem connection • Incoming queue to UCD • Dialing • Receiving dialed digits 3. The following information is stored and can be displayed on the MAT or CAT using a memory dump com- mand in hexadecimal format: • Program address where an endless loop has occurred. • Last initialization time for main program. • Last initialization time for firmware program. • The reason for initialization (power-on, RESET key, endless loop, sense switch, command from MAT or CAT). 4. The NEAX2000 IVS has a built in patrol program that monitors the status of all connected devices. Addi- tionally, when no response or an invalid response from a device is received, this program stores in memory the slot number of that device. From the MAT or CAT a maintenance person can read the slot number of any device which does not respond to the Main Processor or provides an illegal status to the Main Processor.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 124NDA-24158, Issue 2 Dial Conversion Dial Conversion General Description The system can be assigned to use rotary Dial Pulse (DP) or Dual Tone Multifrequency (DTMF) trunks and sta- tions. This feature provides for the repeating of digits dialed by the station user onto the C.O. trunks. Station Application All stations. Operating Procedure Normal call handling procedures apply. Service Conditions 1. Trunks are assigned for DP and/or DTMF on a trunk route basis. 2. Single Line Telephone (SLT) circuits are assigned for DP and/or DTMF through station Class of Service for the station number assigned to the circuit. The Single Line Telephone circuits can accept 10 or 20 PPS. 3. The system will automatically provide Dial Conversion when the station is a DTMF SLT and dialing is be- ing done on a DP trunk. 4. The system can be assigned to provide DTMF dialing on trunks for Attendant Consoles only, while gener- ating rotary dial pulsing for station dialing. 5. For an outgoing call on a trunk once the outgoing register times out (6 seconds after the last digit is dialed), further digits dialed out by a Multiline Terminal will be DTMF and the duration of the tones will be the same as the length of time the dial pad key is depressed. This feature allows Multiline Terminals to send DTMF signals to external equipment such as computers and other dial up services. 6. The dial pulse make ratio is programmable for 33% or 39% (default is 39%). The dial pulse interdigit pause can be set from 300 ms to 900 ms (in increments of 100 ms) or 1100 ms (default is 800 ms). 7. The DTMF signal width is programmable for 64ms or 128ms (default is 64ms). The DTMF interdigit pause can be set for 32, 64, 80, 96, 160, 192, or 240 ms (default is 96 ms).
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 125 Direct Data Entry Direct Data Entry General Description This feature allows a maid or other hotel personnel to enter numeric data to the PMS (Property Management System), using the guest room station for entry through dial operation. The same numerical data can be output to a Hotel/Motel Printer by system data programming. Station Application All stations. Operating Procedure 1. Lift the handset and receive dial tone. 2. Dial the Direct Data Entry access code and receive feature dial tone. 3. Dial input data to the PMS or Hotel/Motel Printer, and receive service set tone. 4. Restore the handset. Service Conditions 1. This feature is activated from a guest room telephone. 2. The digit 0, 1, 2, 3, 4, 5, 6, 7, 8, and 9 can be used for the input data. 3. The input data can be sent out to the PMS and/or Hotel/Motel Printer. The output option can be selected by system data programming. 4. A maximum of 30 digits can be entered in one operation to the PMS and/or Hotel/Motel Printer. If data ex- ceeds 30 digits, the guest room station receives reorder tone. 5. If the input data to be sent is less than 30 digits, “#” can be used to end the digit string. (The “#” is not sent to the PMS and Hotel/Motel Printer.) Example: Access code + 1234567890# 6. When the Hotel/Motel Printer is used, “*” can be used to separate the data entry (“*” is not printed out, but is sent out to the PMS). In this case, the input data including “*” shall be up to 30 digits. Example: Access code + 001*002*12345*3# 7. Reorder tone will be received instead of service set tone if the PMS does not respond within 15 seconds or sends a negative answer to the NEAX2000IVS.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 126NDA-24158, Issue 2 Direct Data Entry 8. There are two types of printout format for the Hotel/Motel Printer. The printout format can be selected by the system data programming. The following figure shows examples of the printout format 1 and 2. Example: Input data = 001*002*12345*3# (* is used to separate the input data. * is not printed out but sent out to the PMS.) 1) The maximum number of characters per line is 20. 2) The maximum number of input data per line is 10. When the number of input data is 11 or more, the data over 10 characters are printed out on the next lines. Example: Input data = 1*123456789012*12*2*1# 1995 04/10 17:20 MON NO. 220 CODE1 001 CODE2 002 CODE3 12345 CODE4 3 Printout format 1 1995 04/10 17:20 MON NO. 220 CODE1 001 QUANTITY 002 CODE2 12345 QUANTITY 3 Printout format 2 1995 04/10 17:20 MON NO. 220 CODE1 1 CODE2 1234567890 12 CODE4 2 CODE4 1 Printout format 1 1995 04/10 17:20 MON NO. 220 CODE1 1 QUANTITY 1234567890 12 CODE2 2 QUANTITY 1 Printout format 2
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 127 Direct Data Entry 3) In Printout Format 2, even if the data corresponding QUANTITY is not entered, the system does not recognize that the data entry is an error (no reorder tone is received). Example: Input data = 1*2*3*# 1995 04/10 17:20 MON NO. 220 CODE1 1 CODE2 2 CODE3 3 Printout format 1 1995 04/10 17:20 MON NO. 220 CODE1 1 QUANTITY 2 CODE2 3 Printout format 2
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 128NDA-24158, Issue 2 Direct Digital Interface Direct Digital Interface General Description This service feature provides the capability to connect trunks from the NEAX2000 IVS directly to T1 carrier links using either a private or public network. Operating Procedure No manual operation is required. Service Conditions 1. Each Office Heirarchy is defined as follows: a) Master office One center will operate as the Master Office. This location has two highly stabilized master oscillators, and distributes the Master Clock to all the systems through the Digital Interface lines. b) Sub-master office This office operates using a Phase Lock Oscillator (PLO) to synchronize with the clock at the Master Office. If the Master Clock fails, the Sub-Master Office can operate using its own backup oscillator. c) Slave office This office is arranged so it will have at least two clock routes, one for Master and the other for standby. Synchronization Clock is derived from incoming PCM bit stream from higher heirarchy offices. d) Local slave office This is the end office in a digital network arrangement. This office will not be provided with a backup route for the PLO because this office is the only one influenced in the event of trouble occurrence. 2. When a digital network is implemented using the NEAX2000 IVS, the NEAX2400 can function as a Master Office or Sub-Master Office while the NEAX2000 functions as a Slave and/or Local Slave Office. 3. Each digital office is equipped with a PLO used for network synchronization. Clocks from the Master Os- cillator or Digital Interface Package should be connected to inputs on each PLO. 4. D3 Channel Banks are not required since the switch can be equipped with a Digital Trunk Interface (DTI) compatible with DS-1 signal level. 5. The DTI provides signalling interface, bipolar/unipolar conversion, frame synchronization, insertion/ex- traction and alarm detection. OFFICE REPLINE REPLINE REPOFFICE REP NEAX2000 IVS Digital PABX DS-1 signal level PCM transmission line (24 channel)
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Addendum-007 Page 129August, 1998 Direct Digital Interface 6. The DTI can be provided with circuit cards to interface with T1 carrier. 7. The DTI boards are mounted in the AP board slot of the Port Interface Module (PIM). 8. The following two methods may be used for network synchronization (see Figure 2 below): a) Master - Slave System (Master) b) Master - Slave System (Slave) 9. The maximum number of trunks for DTI is 120 ports (24 DTI: 24 ports/DTI board or 4 30 DTI boards, 30 DTI: 31 ports/DTI card). The total number of ports (DTI and other AP) must be less than 128 ports. A maximum of 5 (24 DTI) boards may be installed in the system. 10. The NEAX2000IVS includes built-in PLO (Slave Mode only) in the MP card. If the system is to be used as a Master, a PN-CK00 (PLO) card is required. 11. The PLO card (PN-CK00) is mounted in the AP slot of Port Interface Module 0 (PIM0). S LS M SMSM S LSLS NEAX2400 IMS NEAX2000 IVS/ NEAX2400 IMS MMaster office SM Sub-master office S Slave office LS Local slave office Direction of clock signal supply S M SMSM S NEAX2000 IVS MMaster office SM Sub-master office S Slave office Direction of clock signal supply
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 130NDA-24158, Issue 2 Direct Inward Dialing (DID) Direct Inward Dialing (DID) General Description This feature provides for incoming calls from the exchange network (except FX or WATS) to reach any station within the system without attendant assistance. Station Application Not applicable. Operating Procedure The calling party outside the system dials the appropriate telephone number. The call will ring directly at the called station, bypassing the attendant. Service Conditions 1. This feature is normally used when direct in service is desired on an extension or system-wide basis. 2. DID must be provided by the serving Central Office; however, not all telephone company Central Offices are capable of providing this service. 3. One of the following control signaling methods can be used on incoming DID trunks: immediate start, delay start and wink start. 4. Dual-Tone, Multi-Frequency (DTMF) or rotary dial signaling is available. This is assigned on a trunk route basis. 5. Calls to invalid numbers can be routed to an Attendant, a predesignated station, or to a recorded announce- ment. 6. When a station has activated Call Forwarding (all types), the DID call will be forwarded to the designated station rather than to the specific station dialed. 7. If the called station is assigned as a pilot in Station Hunting and is busy, the call follows the preset hunting pattern. 8. On an incoming call to a busy station, the Call Forwarding feature takes precedence over the Station Hunting feature. If the Call Forwarding feature and the Station Hunting feature are not activated, the caller will re- ceive busy tone or will reroute to the Attendant Console, predesignated station, or recorded announcement depending on the assignment in system programming. 9. Stations in Do Not Disturb will be provided with visual indication but no audible indication. Secondary appearances will ring when assigned. The calling party will receive ring back tone until answered. 10. An incoming Listed Directory Number (LDN) received from a DID line can be displayed on the LCD of a Multiline Terminal or an Attendant Console. This system data is assigned on a trunk route basis. 11. The DID incoming LDN display is one digit to four digits.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 131 Direct Inward Dialing (DID) DID Call Waiting DID Call Waiting General Description This feature allows an incoming call on a DID trunk or a tie line to automatically be Camped-On to the desti- nation station if the destination station is busy. Station Application All stations. Operating Procedure The camp-on occurs automatically once this feature is assigned. For details on how to respond to the camp-on, refer to the Camp-On Features and Specifications. Service Conditions 1. This feature is assigned on a per trunk route basis and on the basis of which number is dialed into the DID/ tie trunk. 2. The outside party receives ringback tone while waiting for the station to answer the Camp-On. 3. Refer to the Camp-On Features and Specifications for more information and service conditions related to Camp-On. DID Digit Conversion General Description This feature allows the NEAX2000 IVS to convert the digits received from the serving C.O. to valid station numbers when the C.O. numbering plan differs from the desired station numbering plan. Station Application Not Applicable. Operating Procedure No special operations by station users is required. Service Conditions 1. Addition and deletion of digits can be implemented to coincide with the existing numbering plan. 2. When digit conversion of DID incoming LDN has been activated, the number received from the C.O. before conversion is displayed. 3. A DID incoming LDN can be converted to a PBX station number, by analyzing the upper two-four digits of DID incoming LDN. A maximum of 10,000 DID incoming LDN can be converted to a maximum of 500 PBX station numbers.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 132NDA-24158, Issue 2 Direct Inward System Access (DISA) Direct Inward System Access (DISA) General Description This feature allows an outside caller to access the system using an exchange network connection without Atten- dant or station assistance. The outside user may originate calls over any or all of the systems facilities such as WATS, FX, Tie Line or CCSA. The outside user can also directly call stations and access miscellaneous trunks for such features as dictation access. Station Application Not Applicable. Operating Procedure 1. Dial the number to connect to the system. 2. After ringback tone, service set tone is received. 3. Dial the DISA identification code. If accepted, system dial tone will be heard. If denied , busy tone will be heard. 4. Dial the desired number (trunk access code, station number, or Digital Announcement Trunk Card access/ record code, and then card number). Service Conditions 1. Direct Inward System Access code limitations • Without Application Processor AP-01 (standard): Number of digits: up to 10 digits. Number of Codes: up to 8 digits. • With Application Processor AP-01 (optional): Number of digits: up to 10 digits . Number of Codes: up to 1000 digits combined with Forced Account Codes and Authorization Codes. Note:Capacity varies depending on the numbering scheme. For details, refer to table above. 2. Dual-Tone, Multi-Frequency (DTMF) instruments are required for DISA. A portable tone generator may be utilized in circumstances where such instruments are not available. 3. A DISA identification code must be programmed into the system to identify the user accessing this service. 4. The DISA identification code may be assigned a Class Of Service limiting access to NEAX2000 IVS capa- bilities by an outside caller. 5. DISA identification codes can be entered from the Maintenance Administration Terminal (MAT), the Cus- tomer Administration Terminal (CAT) and Attendant Console. From Attendant Consoles, 8 DISA Codes (Standard) can be entered or changed. Item No. Service featureMax. number of codes per max. digit number 10 987654 1Forced Account Code680 770 890 1050 1280 1646 2300