NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 161-1Addendum-007 NDA-24158, Revision 2.7
August, 1998
Group Call
Automatic Conference (6/10-Party)
Group Call
Automatic Conference (6/10-Party)
General Description
This feature allows a Dterm user or single line telephone user within the system to establish a conference among as
many as six or ten parties. From a Dterm/single line telephone, a maximum of 9/stations can be paged simultaneously
plus the originator. The stations are assigned to the simultaneous paging groups as a participants by the system data
beforehand.
Station Application
All Stations.
Operating Procedure
To make a conference call
From Dterm/single line telephone;
1. Press the speaker key or go off hook, and receive a dial tone.
2. Dial the access code, or press feature access key (D
term only), for a desired paging group and receive a ring-
back tone.
To answer the paging
1. The called terminals receive ringing. The LCD of the Dterm shows Paging, plus the station number of the
originator.
2. Answer the ringing page from the originator.
3. You can converse with the originator and other participants.
To participate in the middle of the conference
From Dterm/single line telephone;
1. Press the speaker key or go off hook, and receive a dial tone.
2. Dial the access code, or press feature access key (D
term only), for re-participation to the paging group.
Service Conditions
1. A maximum of nine stations are paged simultaneously including the originator.
Even if more than nine stations are assigned to one group, the first nine stations are paged in order of regis-
tered number on the system data.
2. Single line telephones, D
terms, can be assigned as the stations within the conference groups (Virtual line can-
not be assigned). A station can belong to multiple groups. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Revision 2.7 Addendum-007
Page 161-2August, 1998
Group Call
Automatic Conference (6/10-Party)
3. Up to eight groups can be assigned as conference groups by system data.
4. The maximum number of participants which can be connected in a conference is:
• Six participants (inclusive of the leader) when one CFT trunk is used.
• Ten participants (inclusive of the leader) when two CFT trunks are used.
Up to four CFT trunks (PN-CFTA) can be accommodated in the system.
The maximum number of conference groups per system when using four CFT trunks (maximum) is:
• Four, 6-party conference groups
• Two, 10-party conference groups
• Two, 6-party conference groups and one, 10-party conference group
A CFT trunk is used for either a 6-party or 10-party conference. Dialed access codes determine which CFT
trunk is used for a conference. If the leader dials the access code or press the feature access key for a 10-
party conference when only one CFT trunk is idle, the leader is restricted and hear reorder tone.
5. A single line telephone, D
term, can be an originator and make a conference call to a group, even if it does
not belong to the group.
6. A single line telephone, D
term, which does not belong to the group, can be a participant of a conference by
dialing the re-participation access code or by pressing the feature access key (Dterm only), when the CFT
trunk has an idle circuit.
7. An originator cannot page two or more groups simultaneously.
A group cannot be paged simultaneously by the multiple originators.
A group cannot be paged while a conference of the group is in progress.
8. If all stations within the paged group are busy, the originator hears the reorder tone.
If a station does not answer the paging by certain time (which is determined by the system data), the origi-
nator leader hears the busy tone.
9. When a station cannot answer the paging by paging time out, or busy state, the station can participate the
conference by dialing the re-participation access code or by pressing the feature access key while the con-
ference is in progress.
10. If the originator leaves the conference, the originator can re-participate by dialing the re-participation access
code or by pressing the feature access key while the conference is in progress.
11. A station can be paged in the idle state. When the station is busy at the time of paging, the station cannot be
paged even if the station returns to idle afterward.
12. Even if a station sets Call Forwarding, the originator can page the station. 
						

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Page 161-3Addendum-007 NDA-24158, Revision 2.7
August, 1998
Group Call
2 Way Calling
2 Way Calling
General Description
This feature allows a Dterm/single line telephone to page a maximum of fifteen parties simultaneously including the
originator. After one of paged parties answers, the paging becomes the 2 Way Calling between the originator and
the first answered party, automatically stops paging other parties. The stations are assigned to the simultaneous pag-
ing groups as a participants by the system data beforehand. 
Station Application
All Stations.
Operating Procedure
To page stations of a group
From Dterm/single line telephone;
1. Press the speaker key or go off hook, and receive a dial tone.
2. Dial the access code, or press feature access key (D
term only), for a desired paging group and receive a ring-
back tone.
To answer the paging
1. The called terminals receive ringing. The LCD of the Dterm shows “Paging”, including the station number
of the originator.
2. Answer the ringing page from the originator.
3. Paging stops after one of paged stations answer.
Service Conditions
1. A maximum of fifteen stations are paged simultaneously including the originator.
Even if more than fifteen stations are assigned to one group except the leader, the first fifteen stations are
paged in order of registered number on the system data. Also one station can belong to multiple groups.
2. Single line telephones, D
terms, can be assigned as the stations within the group call groups (Virtual line can-
not be assigned). A station can belong to multiple groups.
3. Up to eight groups can be assigned as the call group by system data, including voice paging and Group Call-
Automatic Conference.
4. A single line telephone, D
term, can be an originator and page a group, even if the originator does not belong
to the group.
5. The originator cannot page two or more groups simultaneously.
A group cannot be paged simultaneously by the plural group call leaders.
6. If all stations within the paged group are busy, the originator hears a reorder tone.
The Group Call leader will continue to hear ringback tone until the page is answered. It does not time out. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Revision 2.7 Addendum-007
Page 161-4August, 1998
Group Call
2 Way Calling
7. A station can be paged in the idle state. When the station is busy at the time of paging, the station will not
be paged even if the station returns to idle afterward.
8. Even if a station sets Call Forwarding, the originator can page the station. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 162Addendum-003 NDA-24158, Revision 2.3
October, 1996
Group Listening
Group Listening
General Description
When a Multiline Terminal user makes a call using the handset, pressing the SPKR key will allow others to lis-
ten through the built-in speaker of the Multiline Terminal.  The user may continue talking on the handset at the
same time.
Station Application
All Multiline Terminals.
Operating Procedure
To monitor a call:
1. Talk with a station/trunk by handset.
2. Press the SPKR key and the associated LED lights.
3. Continue the conversation on the handset.
4. To return to private conversation, press the SPKR key again.
Note:To prevent feedback from a Multiline Terminal, keep the handset away from the built-in speaker while
this service is in progress, and press the SPKR key to turn the speaker off before restoring the handset.
Service Conditions
1. This feature applies to both internal and external calls.
2. Volume may be adjusted using the Multiline Terminals volume control.
3. Group Listening is assigned in Class of Service on a per station basis.  
						

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Page 163
Handsfree Answerback
Handsfree Answerback
General Description
This feature allows the station user to answer a voice call without lifting the handset.
Station Application
All Multiline Terminals.
Operating Procedure
To answer a voice call:
1. Make sure the MIC (Microphone) is active and the associated LED is lit.
2. Respond to call handsfree.
Service Conditions
1. Handsfree Answerback may only be used when responding to  calls on the primary extension.
2. The MIC LED on the Multiline Terminal must be lit before Handsfree Answerback can begin.
3. The MIC is turned on and off by depressing the FNC key followed by the digit 1 (one).  
						

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Handsfree Dialing and Monitoring
Handsfree Dialing and Monitoring
General Description
This feature allows the station user to dial or monitor a call without lifting the handset.
Station Application
All Multiline Terminals.
Operating Procedure
To initiate a call
1. Press the SPKR key and receive dial tone.
2. Dial the desired number.
3. When the called party answers, lift the handset.
To monitor a call
1. Press the SPKR key and replace the handset.
2. When the conversation resumes, lift the handset.
Service Conditions
1. This feature may be used for both internal and external calls.
2. Volume may be adjusted using the speaker volume control on the Multiline Terminal.
3. To talk to the called party, the user may use the handset, or handsfree if the MIC is active.  
						

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Page 165
Hold
Call Hold
Hold
General Description
This feature permits a user to Hold a call in progress.  After Hold has been set, the station user can make or
answer new calls.
Call Hold
General Description
This feature permits a user to Hold a call in progress by sending a hookflash and dialing the Call Hold feature
access code, or by pressing the Call Hold key.  This line can then be used for originating another call or returning
to a previously held call.
Station Application
All stations.
Operating Procedure
To Hold a call in progress
n  From a Single Line Telephone
1. Press the FLASH key (or momentarily press the hookswitch) and receive special dial tone.
2. Dial the Call Hold  feature access code and receive dial tone.
3. The call in progress is held and the station may make a new call.
n  From a Multiline Terminal with a Call Hold key assigned
1. Press the CALL HOLD key and receive dial tone.
2. The call in progress is held and the user may make a new call.
n  From a Multiline Terminal without a Call Hold key
1. Press the TRF key and receive special dial tone.
2. Dial the Call Hold feature access code and receive dial tone.
3. The call in progress is held and the user may make a new call.
To release a call and return to the original call
n  From a Single Line Telephone
1. Hang up to release the call in progress.
2. The original call rings back to station.
3. Lift the handset and continue with the original call.
n  From a Multiline Terminal
1. Go on-hook to release the call in progress. 
						

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Hold
Dual Hold
2. The original call rings back to Multiline Terminal.
3. Lift the handset and continue with the original call.
To Hold a call and return to original call
n  From a Single Line Telephone
1. Press the FLASH key (or momentarily press the hookswitch) and receive special dial tone.
2. Dial the Call Hold feature access code.  The call is now on Hold.
3. The original call is automatically returned. 
n  From a Multiline Terminal
1. Press the TRF key and receive special dial tone.
2. Dial the Call Hold feature access code.  The new call is now held and the original call is automatically re-
turned.
Note:By repeating the above steps, the station users may alternately converse with two parties (Brokers Call).
n  From a Multiline Terminal with a call in Call Hold and a call in progress on an extension line key
1. Replacing the handset will release the call in progress and initiate an immediate recall of the Call Hold call. 
2. Pressing the RECALL key will cause release of the call in progress and immediate connection to new Dial
Tone (unless the call in progress on the extension line key is via a trunk programmed as Centrex, in which
case the RECALL key will generate a hookflash to the distant exchange for feature access there).
Service Conditions
1. Lines freed through use of this feature may also be used for answering incoming calls using the Call Pickup
Group  or Trunk Answer any Station features.
2. If the controlling station user does not dial any further digits after the Hold feature access code, the station
will enter the Line Lockout mode after a preset time-out period.
3. Calls will remain on Hold until the controlling station user either replaces the handset, causing the held call
to ring back, or provides a hookflash and redials the Hold feature access code to return to the original call.
4. Only one call at a time may be held per station line, and the held call cannot be added to another call as in
three-party Conference.
5. Stations may be allowed or denied this feature in Class Of Service programming in station data.
6. A maximum of  128 stations per system may simultaneously use this feature.
7. When a station has a Camp-On call, providing a hookflash and dialing the Call Hold feature access code
results in the station immediately connecting to the Camped-On party.
Dual Hold
General Description
This feature permits a station user who is placed on Hold by another station to place that station on Hold also.  
Station Application
All Multiline Terminals.   
						

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Page 167
Hold
Exclusive Hold
Operating Procedure
Internal party connection from a Multiline Terminal:
1. Station A depresses the HOLD key and Station B is placed on hold.
2. Station B depresses the HOLD key and Station A is placed on hold.
3. Dual Hold is now in progress.  
Service Conditions
1. The party who placed the other party on Hold first will not receive a recall until the other party releases the
Dual Hold.  
2. This feature is available for extension calls including Intercom calls.
3. When two Multiline Terminals activate this feature, the recall timer begins when second station goes on
Hold (the first hold is no longer timed).  When the timer expires, the second station is recalled and upon
answering initiates a recall to the first station.  
4. An Intercom Voice Call with Hands free Answerback cannot be placed on Hold.  The called party must be
off-hook using the terminals handset in order for this call to be placed on Hold.  
Exclusive Hold
General Description
This feature allows a Multiline Terminal user to place a call on Hold and to exclude all other station users from
retrieving the held call.
Station Application
All Multiline Terminals.
Operating Procedure
While a call is in progress:
1. Press the TRF key and then press the HOLD key.  The LCD displays:  EHD
OR
2. Press the HOLD key twice.  The LCD displays:  EHD
3. To return to the held call, press the held line key.  The conversation is re-established.
Service Conditions
1. Exclusive Hold may be activated from any line appearing on a Multiline Terminal.
2. After Exclusive Hold has been set, the user can make or answer calls from any other line appearing on the
Multiline Terminal.
3. Only the Multiline Terminal that set Exclusive Hold may retrieve the held call.
4. The station initiating the Exclusive Hold will receive a distinctive I-Hold indication.
5. After a programmable period of time, the held call will be automatically recalled regardless of the status of
the Multiline Terminal.  Ringing, however, is disabled while Do Not Disturb is activated.