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NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications
NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications
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NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 227 Nailed-down Connection - Data Nailed-down Connection - Data General Description This feature provides a fixed connection between two internal Data Adapters or an internal Data Adapter and an external Data Communication Device. Station Application All Multiline Terminals with LCD equipped for Data Communication. Operating Procedure No manual operation is required. Service Conditions 1. This connection is assigned using the Maintenance Administration Terminal (MAT) or Customer Admin- istration Terminal (CAT) in the system data base. 2. The fixed connection is set automatically after initialization of the system. 3. If power failure occurs, the Nailed-Down Connection is lost until power is restored and the system has rein- itialized. 4. Data extensions on the associated Multiline Terminals must be dedicated to the Nailed-Down Connection. The LED associated with the data extension will be lit green at all times. 5. Refer to associated data features for more information on Data Communications. 6. A Data Adapter may be nailed down via a T1 channel or on the CCIS network.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 228NDA-24158, Issue 2 Night Service Attendant Night Transfer Night Service General Description This feature provides a variety of methods for handling incoming calls when the system is in night mode. These include: •Attendant Night Transfer •Call Rerouting •Day/Night Mode Change by Attendant Console •Day/Night Mode Change by Station Dialing •Night Connection-Fixed •Night Connection-Flexible •Trunk Answer Any Station Attendant Night Transfer General Description When the Attendant Console is in Night Service, any operator directed calls (dial 0 calls) are automatically rout- ed to a preprogrammed station. Priority Calls and Off-Hook Alarms which terminate to an Attendant are also routed by this feature. Station Application All stations. Operating Procedure 1. The calling party dials 0. 2. That call is automatically forwarded to the preprogrammed station. 3. The calling party receives ringback tone. 4. Ringing signal is sent to the preprogrammed station. 5. The preprogrammed station goes off-hook, and the answered call can be transferred to another station or outside party. Service Conditions 1. This feature may be provided together with Night Connection Fixed or Night Connection Flexible to a pre- determined night station. 2. The predetermined night station for this feature can also be assigned as a night station for Night Connection Fixed or Flexible. 3. If the night station is set for Call Forwarding, operator calls terminated to that station will be forwarded to the designated station. 4. The night station can be assigned as a station in a Station Hunting group.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 229 Night Service Call Rerouting 5. One night station per tenant is available in multiple tenant arrangements. 6. The night station can be assigned as a station in an Automatic/Uniform Call Distribution (UCD) group. 7. This operation is not applicable to Listed Directory Number (LDN) calls. For LDN calls, Night Connection Fixed/Flexible or Trunk Answer Any Station (TAS) service is applicable. 8. Night stations can utilize the Call Hold, Call Transfer and Conference features, provided these features are programmed into the night stations Class of Service. 9. Any calls to the Attendant (dial 0) during Night Service are routed to the night station. 10. Individual Attendant Access calls are not transferred to the night station assigned by Attendant Night Trans- fer. Call Rerouting General Description This feature provides flexible reroute capabilities for a variety of calls when the system is in night mode. Station Application Not applicable. Operating Procedure No manual operation is required. Service Conditions 1. The following is the call rerouting table according to different types of calls. *In the day mode, the call also reroutes to the same service or Attendant. 2. When an Attendant depresses the NT key, any calls existing in call queuing memory or loop memory on the Attendant Console should be completed first. New incoming calls, after hitting the NT key, will reroute according to assigned Night Service programming. Call type Reroutes to Operator Call (dial 0 call) Predetermined station (Refer to Attendant Night Transfer) LDN Call TAS or night station Direct Inward Termination (DIT) Predetermined station or Announcement Service DIT when busy TAS or Automatic Camp-On until the station becomes idle DIT when no answer TAS or ringback tone DID when busy or no answer Predetermined station or Announcement Service * Tie Line when busy or no answer Predetermined station or Announcement Service * Trunk Direct Appearance TAS, night station, or TAS and night station with Trunk Direct Appearance.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 230NDA-24158, Issue 2 Night Service Day / Night Mode Change by Attendant Console Day / Night Mode Change by Attendant Console General Description This feature provides activation of DAY/NIGHT Mode Change by depressing a predetermined key from the At- tendant Console. Station Application Attendant Console Operating Procedure To change Day to Night mode 1. Dial the MODE feature access code or depress the MODE key and the associated red LED lights. The LCD displays DAY for day mode and the LED of the DAY key lights green. 2. Depress the NIGHT key and the associated LED lights red. The LCD display changes from DAY to NIGHT. 3. Depress the ANS key and receive service set tone. The LCD displays SET NIGHT. The mode of the con- sole is now changed from day to night mode. 4. Depress the RLS key. To change Night to Day mode 1. Depress the MODE key and the associated red LED lights. 2. Dial a predetermined password number which will display on the LCD. 3. Depress the DAY key and the associated green LED lights. The LCD display changes from NIGHT to DAY. 4. Depress the ANS key and receive service set tone. The LCD displays SET DAY. The mode of the console is now changed from night to day. 5. Depress the RLS key. Service Conditions •This feature can be activated only by a master Attendant Console. Day / Night Mode Change by Station Dialing General Description This feature allows selected stations to activate a change from day mode to night mode by dialing a special code. Station Application All stations.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 231 Night Service Night Connection - Fixed Operating Procedure By dial access code 1. Go off-hook and receive dial tone. 2. Dial the DAY/NIGHT Mode Change feature access code followed by 1 for DAY mode or 2 for NIGHT mode. 3. Restore the handset. By function key on a Multiline Terminal 1. Go off-hook or depress the SPKR key and receive dial tone. 2. Depress the assigned feature access key. 3. Dial 1 for DAY mode or 2 for NIGHT mode. 4. Restore the handset or depress the SPKR key. Service Conditions 1. This feature is assigned in the stations Class of Service. 2. If using a function key, the associated lamp will be lit when the tenant changes to night mode. 3. On a system basis, incoming trunk destination and trunk restriction class can be changed (depending upon programming) when the tenant or system is placed in Night Service. 4. This feature is only available for the tenant without a master Attendant Console. The number of stations for this feature in each tenant is limited to one. Night Connection - Fixed General Description This feature allows incoming calls normally terminated to the Attendant to reroute to a predetermined station when the system is placed in Night Service. Station Application All stations, except fully restricted stations. Operating Procedure With an incoming call during Night Service: 1. The outside party hears ringback tone. 2. Ringing signal is sent to the night station. 3. The night station goes off-hook and answers the call. If necessary, the answered call can be transferred to another station or outside party. Service Conditions 1. Night Connection station can be assigned the following types of trunks: • Direct Distance Dialing (DDD)
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 232NDA-24158, Issue 2 Night Service Night Connection - Flexible • Foreign Exchange (FX) • Wide Area Telephone Service (WATS) • Common Control Switching Arrangement (CCSA) • Direct Inward Dialing (DID) (available only for LDN calls) • Tie (available only for operator calls) 2. Each night station can be assigned multiple trunks. 3. A fully restricted station cannot be assigned as a night station. 4. If the night station to which an incoming call has been terminated is busy, the system can be programmed to provide one of the following choices on a per-trunk basis: • Automatic Camp-On • Trunk Answer Any Station • Ringback tone. 5. If the night station does not answer after a predetermined time, the system can provide one of the following options on a per-trunk basis: • Trunk Answer Any Station • Ringback tone. 6. The night station can be assigned to a Station Hunting Group. 7. The night station can be assigned to an Automatic/Uniform Call Distribution (UCD) group. 8. If the night station has set Call Forwarding, incoming calls terminated to that station will be forwarded to the destination station. 9. If the night station has set Call Forwarding to the Attendant, this setting will be ignored and incoming calls will terminate to the night station. 10. Night stations can access Call Hold, Call Transfer, and Conference provided these features are programmed into its Class of Service. Night Connection - Flexible General Description This feature provides incoming calls normally terminated to the fixed night station to be Call Forwarded to an- other station. Station Application All stations, except fully restricted stations. Operating Procedure Before placing the Attendant Console into Night Service, the Attendant sets Call Forwarding-All Calls from the fixed night station to the desired station. Note:The Call Forwarding setting should be canceled when the tenant or system is changed back to the day mode.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 233 Night Service Trunk Answer Any Station (TAS) Service Conditions 1. The Night Connection- Flexible station may be programmed from either the Attendant Console or the Night Connected - Fixed station. 2. Refer to the Call Forwarding Features and Specifications for more information. Trunk Answer Any Station (TAS) General Description This feature allows any station, other than one with incoming restrictions, to answer incoming calls when the system is in the night mode. When this feature is activated, incoming exchange network calls will activate a common alert signal at the customer premises. By dialing a specified code, any station may answer the call and then extend it to any other station by means of the Call Transfer feature. Station Application All stations. Operating Procedure To answer a Trunk Answer Any Station (TAS) call: 1. The TAS signal sounds. 2. Go off-hook and receive dial tone. 3. Dial the specified TAS feature access code. OR Depress the specified TAS key (on a Multiline Terminal if provided). 4. Connection to the incoming call is completed. Service Conditions 1. TAS service can be assigned to the following types of lines: • Direct Distance Dialing (DDD) • Foreign Exchange (FX) • Wide Area Telephone Service (WATS) • Common Control Switching Arrangement (CCSA) • Direct Inward Dialing (DID) (available only for LDN calls) • E&M Tie (available only for operator calls) 2. TAS indication can be provided on a per-tenant basis, and there can only be one per tenant. 3. Stations which may access TAS service are programmed in Class of Service. 4. Stations accessing TAS service must be in the same tenant group. 5. By dialing different access codes, stations can access other tenants TAS service. 6. A PN-4LCD or PN-DK00 board is required to interface with the TAS equipment. 7. TAS Call termination to the ANS key on Multiline Terminals can be programmed on a per-system basis.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 234NDA-24158, Issue 2 Off-hook Alarm Off-hook Alarm General Description This feature allows a station user to call the Attendant, or a predesignated station, by simply staying off-hook for a preprogrammed period of time. The calling number is automatically displayed at the Attendant Console, or the predesignated station if equipped with an LCD. Station Application All stations. Operating Procedure 1. Lift the handset and stay off-hook. 2. After a predetermined time elapses (30 seconds as set in default), the call will terminate at the Attendant Console or a predesignated station. 3. The calling station number will be displayed at the Attendant Console when answered. Service Conditions 1. The predetermined timing interval of 4-32 seconds in 4 second increments is programmable through the Maintenance Administration Terminal (MAT) or Customer Administration Terminal (CAT). 2. The station assigned as a terminating station of each Off-Hook Alarm group can be a member of a hunting group. 3. This feature is assigned on a station basis for origination of Off-Hook Alarm and on a tenant basis for the destination assignment. 4. The Attendant Console can answer by depressing the EMG key, which must be assigned by the MAT or CAT. Answering by the ANS key will not give priority to the Off-Hook Alarm. 5. The predesignated station, if allowed, can set Call Forward-All Calls and Call Forward-Busy. The Off- Hook Alarm will follow the Call Forward setting.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 235 Off-Premises Extensions Off-Premises Extensions General Description This feature allows the connection of a single line telephone in an off-premises location. The connection to the Off-Premises Extension can be through direct copper or through the local telephone company. Station Application Single Line Stations. Operating Procedure Normal operating procedures apply. Service Conditions 1. A PN-AUCA is required for connection of Off-Premises Extensions. The PN-AUCA is a 2-circuit card. 2. The maximum loop resistance for an Off-Premises Extension is 2500 ohms, inclusive of the resistance of the telephone. 3. Message Waiting is not available for Off-Premises Extensions. 4. Disconnect supervision is not available on Off-Premises Extensions.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 236Addendum-008 NDA-24158, Revision 2.8 February, 1999 Open Application Interface (OAI) Open Application Interface (OAI) General Description This feature provides a computer-to-PBX interface, allowing a computer to control the function of the NEAX2000 IVS. The NEAX2000 can be customized to accommodate most customer applications. Application software can be provided by NECAM, an outside software house, or a customer. Operating Procedure For operating procedures, see the individual OAI features. Note:For more detailed information, consult the manuals for each individual OAI feature. Service Conditions 1. This feature requires the following hardware/software: • SPN-AP01 IP (AP) • SPN-CC00 ETHER (AP) • APM Platform Software Rel FD 600C • OAI Application FD 600C (Specific Application Software) • OAI Computer 2. If the host computer goes off line for any reason, all OAI features will be unavailable. 3. Up to 24 digits of the calling subscriber’s number for Automatic Identification (ANI) can be sent out to the OAI Computer by system programming. 4. This feature supports TAPI-2.1.