NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 104NDA-24158, Issue 2
Check In / Check Out
Check In / Check Out
General Description
When this feature is activated, the following operations occur:
•Check In
Room Cutoff is cleared.
•Check Out
Room Status printout is supplied.
Do Not Disturb is reset.
Room Cutoff is set.
Message Waiting is reset.
Automatic Wake Up is cleared.
Station Application
Multiline Terminals with LCD assigned as Hotel/Motel Front Desk Instruments.
Operating Procedure
To activate Check In/Check Out for an individual guest room:
1. Depress the Check In/Check Out feature key.
2. Dial the desired station number.
3. Depress the SET key to set Check In.
4. Depress the RESET key to set Check Out.
Service Conditions
1. This feature can only be activated from the Hotel/Motel Front Desk Instrument or the PMS (Property Man-
agement System).  A line key on the Hotel/Motel Front Desk Instrument must be assigned as a Check In/
Check Out function button.
2. This feature only applies to guest room stations.
3. Refer to the Hotel/Motel Front Desk Instrument and Property Management System Features and Specifica-
tions for more information on Check In/Check Out. 
						

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Class of Service
Class  of  Service
General Description
This feature permits all stations to be assigned a Class of Service in accordance with the degree of system use
desired.  The Class of Service is used to assign restrictions for trunk access and feature access.
Station Application
All stations.
Operating Procedure
Normal operating procedures apply.  Restrictions are automatically applied by the system based on the Class of
Service assignments in system data for each station.
Service Conditions
1. Every extension is assigned as one of the following by Class of Service:
• House phone
• Hotline
• Automatic Intercom
• Dial Intercom
• Manual Intercom
• Multiline Terminal
• Single Line Telephone
2. A trunk route restriction class (from 1 to 8) is assigned for each station.  This assignment is used to deter-
mine whether a station is allowed or denied outgoing or incoming access to trunk routes.  All eight route
restriction classes are assigned to allow or deny each trunk route.  This allows the system to compare the
station assignment with the trunk route assignment and determine whether access is denied or allowed.  The
default setting allows all stations access to all trunk routes.
3. The trunk restriction class is also used to provide flexibility in Code Restriction.  Refer to the Code Restric-
tion feature for details.
4. Sixteen combinations for each of three service classes (A, B, C) are available for assignment to stations.
Based on the service feature class, the station is allowed or denied access to specific features.  Each service
feature class can be assigned to allow or deny each feature shown below.
• Service Class A
Call Forwarding - All Calls
Call Forwarding - Busy Line
Call Forwarding - No Answer
Call Forwarding -Destination
Call Hold
Trunk Queuing - Outgoing
Call Back
Executive Override - Originate
Executive Override - Receive 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 106NDA-24158, Issue 2
Class of Service
Speed Calling - System
Speed Calling - Station
External Paging
Automatic Wake Up/Timed Reminder - self
Automatic  Wake Up/Timed Reminder - for others
Call Pickup Direct 
Camp-On (Transfer)
Camp-On (Call Waiting) - Originate/Receive
Do Not Disturb from Station/Return Schedule Message Display
Priority Call 
Trunk to Trunk Transfer
Message Wait- Set/Reset
Timed Queue
Account Code Entry
Authorization Code/Forced Account Code
Background Music (on Multiline Terminals)
Voice Recording Card Access (Record/Reply/Delete)
Announcement Service Replay (By Group Number)
Split Call Forwarding - Busy Line
Call Back - Multiple Assignment
Message Reminder - Originate
Message Reminder - Receive
Internal Zone Paging Access
• Service Class B
Trunk Answer Any Station (TAS) Service
Individual Trunk Access from Station
Customer Administration Terminal (CAT) Access
Day/Night Mode Change by Station Dialing
Periodic Time Indication Tone
Hotel/Motel Front Desk Instrument (Multiline Terminal)
Privacy Release
Dual Hold
Inhibit Override by DND
Group Listening
6/10 Party Conference Trunk Leader
Voice Call
Answer Hold
Multiline Terminal Attendant Position
• Service Class C
Ringing Line Pickup
Tone Ring Selection (on Multiline Terminal)
Hookswitch Flash during internal call
Hookswitch Flash during outside (CO) call
Multiline Terminal type (with or without LCD)
Off-Hook Alarm overflow service (in case of busy terminating station)
a) Automatic/Uniform Call Distribution queuing with Camp-On (Call Waiting)
b) Automatic/Uniform Call Distribution queuing 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
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Page 107
Class of Service
c) Camp-On (Call Waiting)
d) Hunting
5. Separately from the above, each station can be assigned to have the following options:
6. Authorization Codes can be used to temporarily change the trunk route restriction class (incoming, outgo-
ing, and code restrictions) and the feature service class (A, B, C) when a station is used.  Refer to the Au-
thorization Code feature.
7. Two assignments, one for day mode and one for night mode, are provided for trunk route restriction (incom-
ing, outgoing, and code restrictions) for each station.  When the system is placed in night mode, the trunk
route restriction classes assigned for night mode are used for incoming and outgoing calls for all stations.
8. Non-restricted stations can transfer outgoing calls after dialing to stations that are outgoing restricted.
9. Only the Attendant Console can permit restricted stations to place outgoing calls by the Attendant Assisted
Calling feature.
10. If a restricted station is connected to an unrestricted station, the unrestricted station cannot add-on an outside
party using a trunk route to which the restricted station is denied dial access.  Attempts to do so result in
immediate ringback to the station attempting the add-on.  The outside call must be made first before attempt-
ing to add-on the restricted station.
Feature Option
Do Not Disturb - Group Provided/Not Provided
Room Cut Off - Group Provided/Not Provided
Message Waiting Service Provided/Not Provided
Howler Tone Provided/Not Provided
Station Message Detail Recording Provided/Not Provided
Data Line Security Provided/Not Provided
Feature Option
Ringing to a Single Line Telephone when the exten-
sion also appears on a Multiline TerminalProvided/Not Provided
Secretary Station Secretary Station/Ordinary (Boss Station)
Automatic Message Waiting Cancel upon answering 
call (from Message Waiting-Set Station)Automatic Cancel/No Automatic Cancel
Station Hunting for Non-DIT Calls Provided/Not Provided
Station Hunting for DIT calls Provided/Not Provided
VIP Class Provided/Not Provided
FAX Station FAX Station/Ordinary Station 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 108NDA-24158, Issue 2
Code Restriction
Code  Restriction
General Description
This feature allows the NEAX2000 IVS to be programmed to restrict outgoing calls according to specific area
and/or Central Office codes.  This restriction is controlled on the basis of a three digit area code or six digit area
and office code numbering plan.
Station Application
All stations.
Operating Procedure
No manual operation is required.
Service Conditions
1. The programmed restriction pattern may consist of either those codes to be allowed, or those codes which
are to be denied.
2. The Code Restriction feature is assigned on a per-station basis in Class Of Service.
3. The system may be programmed to ignore digit 1 prefixing an area code pattern so that true 3/6 restriction
can be applied.
4. Trunk Queuing - Outgoing provides queuing on selected outgoing trunk groups which are busy when dialed.
The station user goes on-hook and is called back when an idle trunk is available.  After answering the ring-
back, the station-user dials the CO number.  The number dialed must be allowed to the toll-restricted station
users line; otherwise, the trunk is immediately released and reorder tone is returned to the station user.
5. On a system wide basis, System Speed Dialing can be allowed to override or not override code restriction.
The default is not to override code restriction.
6. Direct trunk line appearances on Multiline Terminals can be code restricted.
7. Code restriction is implemented as follows:
a) The system determines the need for code restriction by checking the assignment of code restriction 
(Yes or No) and the assignment of a digit code table for the selected trunk route.
b) The system compares the digits dialed with the digit code table assigned to the trunk route.  If a match 
is found, the system is provided with an assigned code restriction class.  If no match is found, the call 
is allowed to progress normally.
c) An intersection table is provided in system programming which relates the stations restriction class to 
the code restriction classes.  There are 16 code restriction classes and 5 route restriction classes which 
can be used for code restriction deny/allow assignment.  Once a code restriction class is obtained 
from the digit code table, the intersection table is used by the system to decide whether the call is 
allowed or denied.
8. When a toll call is denied, Reorder Tone will be returned to the calling party (Toll Denial).  If desired, the
calling party can be routed to the Attendant Console ICPT key (Toll Diversion).  Either toll denial or toll
diversion is set on a per-system basis.
9. Six-digit code restriction is assigned by using Least Cost Routing (LCR) pattern tables and programming
the system to check the 50 office code tables for allow or deny assignment based on the office code after the
area code is matched by the system. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
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Conference (Three/Four Party)
Conference (Three/Four Party)
General Description
This feature provides a station user the ability to add-on another party (trunk or station) to a call already in
progress.  Single Line Telephone users can add up to one additional party and Multiline Terminal users can add
up to two additional parties.
Station Application
All stations.
Operating Procedure
To add a third party
n  From a Single Line Telephone with a call in progress
1. Depress the FLASH key (or momentarily depress hookswitch).  First party is placed on hold and feature dial
tone is received.
2. Dial the second party (either another station number or a trunk access code plus the outside number).
3. Wait for the second party to answer.
4. Depress the FLASH key (or momentarily depress the hookswitch).  A three-party Conference is established.
n  From a Multiline Terminal, with a call in progress
1. Depress the TRF key.  First party is placed on hold and feature dial tone is received.
2. Dial the second party (either another station or a trunk access code plus the outside number).
3. Wait for the second party to answer.
4. Depress the CNF key.  A three-party Conference is established.  The display shows CNF plus the name and
number of the trunks or station (if assigned).
To add a fourth party with three party Conference in progress
1. Depress the TRF key.  The two parties are placed on hold and feature dial tone is received.
2. Dial the third party (another station).
3. Wait for the third party to answer.
4. Depress the CNF key.  A four-party Conference is established.  CNF is shown in the LCD display.
Service Conditions
1. A maximum of two trunks can be used in a Conference.
2. Single Line Telephones can add up to one additional party (three-party Conference).
3. Multiline Terminals can add up to two additional parties (four-party Conference).
4. A Single Line Telephone will disconnect the last party added to a Conference [after the Conference (1 sta-
tion, 2 trunk) is established] by providing a hookflash.  This allows breaking up the Conference and return-
ing to a two-party connection with the first party. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 110NDA-24158, Issue 2
Conference (Three/Four Party)
5. Multiline Terminals may allow other Multiline Terminals with the same line button appearance to enter the
conversation (and therefore establish a Conference) by using the Privacy feature.  Refer to the Privacy Fea-
tures and Specifications for more information.
6. Once the second party answers, and prior to depressing the CNF key, Multiline Terminals may use the TRF
or ANS key to alternate between the two parties.  Refer to the Brokers Call Features and Specifications for
more  information.
7. During a three-party Conference, use of the ANS key on the Multiline Terminal will split the Conference
into a Brokers Call.
8. A maximum of 16 simultaneous Conferences can be established in the system.
9. The HOLD key on Multiline Terminals can be used during a Conference to place the other parties on Hold
(Exclusive or Nonexclusive).  The other parties can continue to converse.
10. Retrieval of the first party on Multiline Terminals (after depressing the TRF key dialing another party and
receiving ringback with no answer or busy tone) is accomplished by depressing the TRF key.  Use of the
RECALL key instead will provide feature dial tone and allows calling another party.
11. Attendant Override and Executive Override cannot be used on stations currently in a four-party Conference.
12. When attempting to call a second internal party after a hookflash, and the Single Line Telephone user en-
counters internal busy tone or internal ringback with no answer, the user can return to the first party by hook-
flashing again.
13. When a call is made to a second external party after a hookflash, the next hookflash will result in a Confer-
ence.  By hookflashing again, the last connection is released, returning the Single Line Telephone user to
the original party.
14. Call Back and Message Waiting can be set to stations involved in a three- or four-party Conference.
15. Amplification is not provided for Conferences.
16. When a Single Line Telephone or Multiline Terminal user goes on-hook during a three-party Conference
with two outside parties, a tandem connection will be established if one of the trunks provides a release sig-
nal.  If neither trunk provides a release signal, the trunks will be dropped.  Reentry into this tandem connec-
tion is not possible.
17. When a Multiline Terminal user depresses the CNF key prior to going on-hook during a three-party Con-
ference with two outside parties, a tandem connection will be established (Hold indication is provided).  Re-
entry into this tandem connection is accomplished by depressing the held line button.
18. An internal party must be off-hook using the handset  (or in speakerphone mode) in order to be included in
a Conference. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Revision 2.1 Addendum-001
Page 111February, 1996
Conference (Six/Ten Party)
Conference (Six/Ten Party)
General Description
This feature permits a station user or Attendant (conference leader) to establish a Conference among as many
as six or ten parties (including the Conference leader).
Station Application
All stations and Attendant Consoles
Operating Procedure
Using the access code
n  To make a Conference Call
1. The Conference leader goes off hook, or an Attendant depresses a loop key.
2. Dial the access code (“A”) for a 6 or 10-party Conference and receive special dial tone.  If the CFT trunks
are all busy or the leader is not assigned as the Conference leader with service feature class, reorder tone is
heard.  If a participants line (station or C.O./tie line) is busy, repeat Step 2 after going on hook once (no
need to dial access code A again).
3. Dial the number of the first party to be added to the conference.
4. Depress the TRF key after the party answers and then dial the access code (“B”) to add then into the con-
ference.
5. Sequentially call all desired parties and connect them to the CFT trunk by dialing the assigned access code
B.  The called party (station, C. O. /tie line) waits in the Conference mode until the leader is connected to
the CFT trunk.
6. After connecting the last participant to the CFT trunk, dial the access code B to enter the CFT trunk and
Conference can be started.
n  To release a participant
1. Conference leader goes on hook, or an Attendant depresses the RLS key.
2. Go off hook or depress loop key again.  Dial the access code (“C”) for forced release dial the participants
number. (Conference number 1 to 5 for a 6-party Conference, or 1 to 9 for a 10-party Conference).  Confer-
ence numbers are allocated in calling order from the Conference leader.
3. Dialed Conference number of Station or C. O. /tie line party is released from CFT trunk and party hears
reorder tone.
4. The leader returns to CFT trunk.
Using the feature key of a Multiline Terminal
n  To make a Conference Call
The 6-Party or 10-Party Conference feature key and a maximum of 5 or 9 line keys for participants must be as-
signed to the Multiline Terminal of the conference leader.
1. (Conference leader:)  Press the line key.
2. Dial the number of the first party (station or C.O./tie line) to be added to the conference. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 112Addendum-001 NDA-24158, Revision 2.1
February, 1996
Conference (Six/Ten Party)
3. After the party answers, press the HOLD key.
4. Call all desired parties (station or C.O./tie line) sequentially, using other line keys, and placing each on hold
after the party answers.
5. After holding the last party, press the Conference feature key.  The line key associated with the last party
lights green.  The last party is connected to the CFT trunk.
6. Sequentially press the holding line keys to connect the participants to the CFT trunk.
OR
1. (Conference leader:)  Press the line key and then press the Conference feature key.  The Conference feature
key lights red.
2. Dial the number of the first party (station or C.O./tie line) to be added to the conference.
3. After the party answers, press the Conference feature key.  The line key lights red, and the Conference fea-
ture key lights green.  The first party is connected to the CFT trunk.
4. Press the HOLD key.  The Conference feature key flashes red.
5. Sequentially call all desired parties (station or C.O./tie line) by using other line keys, and then connect them
to the CFT trunk by pressing the Conference feature key after each party answers.
n  To release a participant
1. (Conference leader:)  Go on-hook.  The Conference feature key lights red.
2. Go off-hook and press the line key associated with the participant to be released.  The participant is released
from the CFT trunk and is connected to the leader.
3. Go on-hook, and the participant is released.
4. Go off-hook and depress the Conference feature key.  The Conference feature key lights green.
5. The leader returns to the CFT trunk.
To end a Conference call (release CFT trunk)
•
CFT trunk is automatically released when only one participant remains connected. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Revision 2.1 Addendum-001
Page 112-1February, 1996
Conference (Six/Ten Party)
Service Conditions
1. Access codes A, B and C must be different numbers.  A is used to reserve the Conference board.  B is used
to add Conference member.  C is used to force release a member from the Conference.
2. Up to four CFT trunks (PN-CFTA) can be accommodated in the system.
3. The maximum number of participants which can be connected in a Conference call is:
• Six participants (inclusive of the leader) when one CFT trunk is used.
• Ten participants (inclusive of the leader) when two CFT trunks are used.
4. The maximum number of Conference groups per system when using four CFT trunks (maximum) is:
• Four, 6-party Conference groups
• Two, 10-party Conference groups
• Two, 6-party Conference groups and one, 10-party Conference group
5. A CFT trunk is used for either a 6-party or 10-party Conference.  Dialed access codes determine which CFT
trunk is used for a Conference.  If the leader dials the access code for a 10-party Conference when only one
CFT trunk is idle, the leader is restricted and hear reorder tone.
6. The maximum number of C. O. line/tie lines that can be connected in a Conference is:
• Up to five C. O. line/tie lines for a 6-party Conference
• Up to nine C. O. line/tie lines for a 10-party Conference
7. Call charges for C. O. lines are charged to the leader (in SMDR).
8. Ten ports are required per CFT trunk.
9. The CFT time out until the first participant is connected into the CFT trunk after seizing the CFT trunk is
fixed at 1 minute.
10. Amplification is not provided for Conferences.
11. When a conference using the access code and a conference using the feature key are held simultaneously in
a system, the LED of the Conference feature key is not controlled.
12. A Multiline Terminal user can not use both 6-party and 10-party Conference feature keys simultaneously.
13. The LED indication of Conference feature key is as follows:
LED indication
STATUS
OFF: CFT trunk is not used.
Flash Red (60 IPM): CFT trunk is used. The leader is not attending by HOLD key.
Steady Red: CFT trunk is used. The leader is not attending by going on hook.
Steady Green: Conference is established.
14. A participant can replace a conference leader by depressing the Conference feature key of their Multiline
Terminal. If the kind of Conference key (6-party or 10-party) is different from that of the leader, replace is
not allowed. Call charges for C.O. lines are charged to the first leader (in SMDR).