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NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications
NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications
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NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 152NDA-24158, Issue 2 Executive Override Executive Override General Description This feature allows selected users to override a busy condition on a called station. A warning tone is transmitted to both stations in the busy call before the busy condition is overriden, and a three-party Conference is then es- tablished. Station Application All stations. Operating Procedure From a Multiline Terminal 1. When busy tone is heard, press the key assigned for Executive Override. The associated LED lights and a warning tone is transmitted to both parties. 2. The Multiline Terminal is now bridged into a three-party Conference. From a Single Line Telephone 1. When busy tone is heard, press the FLASH key (or momentarily press the hookswitch) and receive feature dial tone. 2. Dial the Executive Override feature access code. A warning tone is transmitted to both parties. 3. The station is now bridged into a three-party Conference. Service Conditions 1. Two burst tones of 0.8 seconds each are transmitted upon activation to alert the connected parties that an Executive Override will occur. On a system-wide basis the tones transmitted to the C.O. line may be denied. The station will still receive alert tones. 2. When a three-party Conference is established and one party hangs up, the remaining two parties are still connected. 3. The Executive Override access code is flexible and can be assigned in system programming. 4. The maximum number of simultaneous Executive Overrides per system is eight or sixteen, depending upon conferencing hardware installed. 5. If the called station has set the Call Forwarding - Busy/All Calls feature, and the target station is also busy, the Executive Override will interrupt the originally dialed station. If the target station is not busy, the call will be forwarded. 6. Executive Override can be set when the busy station is connected to another station or a trunk in a two-party connection. 7. Executive Override is denied if the busy station is dialing, in Line Lockout mode, receiving a system gen- erated tone, protected against Executive Override in Class of Service, protected against any override by DND key, or when any of the following features are in progress: • Attendant Override • Consultation Hold • Call Back • Data Line Security • Hold • Paging
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 153 Executive Override • Call Transfer • Privacy • Camp-On • Trunk Queuing - Outgoing • Conference • Voice Call 8. When Executive Override is denied, the caller will receive reorder tone.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 154NDA-24158, Issue 2 External Paging with Meet-Me External Paging with Meet-Me General Description This feature allows a station user or attendant dial-access to local voice paging equipment and connects both parties automatically after the paged party has answered the page by dialing an access code. Station Application All stations and Attendant Consoles. Operating Procedure To page n From any station 1. The calling station dials External Paging feature access code and receives continuous ringback tone for 1 second. 2. The calling station pages desired party. 3. The calling station remains off-hook or hangs up. n From an Attendant Console 1. Place the incoming call on hold by pressing HOLD key. 2. Seize an idle LOOP key. 3. Dial the External Paging feature access code and receive continuous ringback tone for 1 second. 4. Page the desired party. 5. Press the RELEASE key. To answer n From any station n n Non-delay operation 1. The paged party dials the Meet-Me access code. 2. The paged party is immediately connected to the calling party. n n Delay operation 1. The paged party dials Meet-Me access code. 2. The party paged receives ringback tone. 3. The calling station rings. 4. The calling station goes off-hook and is immediately connected to the paged party. To cancel the page from an Attendant Console 1. Press the External Paging feature key while paging. 2. The page is canceled.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 155 External Paging with Meet-Me Service Conditions 1. Amplifiers and speakers must be provided locally. 2. One trunk circuit from a COT card is required for each zone of external paging. 3. One PN-DK00 card is required for every four zones of external paging in order to share a common amplifier and background music source. 4. The maximum length of paging access codes is three digits. Paging access codes and Meet-Me codes must be preprogrammed. 5. A maximum of 10 zones of external paging can be set up. 6. Meet-Me service is programmable. When Meet-Me service is not provided, there is no system timeout on paging. When Meet-Me service is provided, a system timeout is applied to the delay Meet-Me operation. In the case of delay operation, both the paging period and the period of waiting for the Meet-Me call are combined. After this timeout expires, Meet-Me attempts will be denied and the paging circuits become available again. (Refer to the Variable Timing Parameters feature for timeout information). 7. If additional dialing is required after seizing a paging trunk, the Radio Paging Equipment Access feature may be used. 8. No LED indication for the External Paging key on an Attendant Console is provided.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 156NDA-24158, Issue 2 Fax Arrival Indicator Fax Arrival Indicator General Description When a call from a C.O. line (Direct-Inward-Termination, Direct-Inward-Dialing, Automated Attendant), sta- tion or tie line has terminated to a facsimile machine, a related lamp on a predesignated Multiline Terminal is caused to light, indicating reception of a facsimile call. The lamp indication is as follows: Station Application All Multiline Terminals. Operating Procedure To turn off the facsimile call lamp, depress the FACSIMILE INCOMING CALL key. Service Conditions Note:In the following service conditions, the term facsimile station refers to the actual facsimile machine sin- gle line station number. Facsimile call station refers to the button assignment on the Multiline Terminal. 1. The number of facsimile station numbers and facsimile call station numbers that can be assigned varies with each of the following cases. a) When Hot Lines-Inside/Outside are used to implement this feature, a maximum of 100 facsimile stations can be assigned. In addition, a maximum of 100 facsimile call stations can be assigned. b) When House Phone groups are used to implement this feature, a maximum of four facsimile stations can be assigned. In addition, there is no limit to the number of facsimile call stations that can be assigned to each facsimile station. 2. Termination of a facsimile call is indicated on the lamp of the flexible line key to which a facsimile call station number is assigned. 3. This feature does not indicate a call termination on the LCD. 4. One facsimile call number can be assigned to flexible line keys of multiple Multiline Terminal sets. 5. Multiple facsimile call numbers can be assigned to a flexible line key of any one specific Multiline Terminal set. 6. When a new call terminates while the facsimile incoming call lamp is lit, the lamp indication changes to 120-ipm flash. 7. The chime which signals starting reception of a facsimile message beeps even if the Multiline Terminal is busy, unless the speaker is in use at that time. Status Indication ReceivingLamp (red); 120-ipm flash (The chime beeps on start of message reception) Receive End Lamp (red); Steady Lighting Not Receiving/Clear Lamp Off
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 157 Feature Activation from Secondary Extension Feature Activation from Secondary Extension General Description This feature allows the Multiline Terminal user to access an appearance of another extension and program cer- tain features from that extension. Station Application All Multiline Terminals. Operating Procedure Refer to the applicable feature for operating procedures. Service Conditions 1. The following features may be set on a secondary extension: • Busy IN/Busy Out - ACD • Busy In/Busy Out - UCD • Call Forwarding - All Calls • Call Forwarding - Busy Line • Call Forwarding - No Answer • Call Pickup - Group • Return Message Schedule Display 2. After a call has been originated from a secondary extension, Call Back or Trunk Queuing - Outgoing can be set. The primary extension of the station that set the feature will be recalled. If Trunk Queuing - Outgoing is already set on the primary extension, it cannot be set on the secondary extension. 3. When an incoming call rings on the Call Pickup - Group to which the secondary extension belongs, the in- coming call can be picked up.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 158Addendum-006 NDA-24158, Revision 2.6 November, 1997 Flexible Line Key Assignment Flexible Line Key Assignment General Description Multiline Terminals can have any desired line-key assignment. This feature permits assignments to be tailored to each individuals needs. (The terminals primary extension line appearance is the only line key which cannot be reassigned.) Station Application All Multiline Terminals. Operating Procedure No manual operation is required. Service Conditions 1. Each line key can be assigned as one of the following: • Trunk Access • Extension • Save and Repeat • Do Not Disturb • Data • Intercom • Hot Line • Feature Access Refer to the applicable Features and Specifications for more information on that feature. 2. Line key assignment is made in system programming using the Maintenance Administration Terminal (MAT) or Customer Administration Terminal (CAT). 3. The ETJ-16DC-1 has 15 programmable line keys. One line key is reserved for that stations primary exten- sion. 4. The ETJ-8-1 has 7 programmable line keys. One line key is reserved for that stations primary extension. 5. A maximum of one Do Not Disturb key and three Save and Repeat keys can be assigned per Multiline Ter- minal. 6. Stations desiring dial tone from a specific line can press that line key before lifting the handset. 7. When Station Speed Dialing is assigned to the line key on a Series E Multiline Terminal with no DSS key by the system data, and an extension number is assigned to the line key by the station user, a lamp of the line key indicates the busy/idle status of the extension.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 159 Flexible Numbering Plan Flexible Numbering Plan General Description The NEAX2000 IVS has a Flexible Numbering Plan. All access codes and station numbers and can be assigned in system programming. Refer also to the Single Digit Dialing Features and Specifications which further in- creases the flexibility of the system. Station Application All stations. Operating Procedure Normal call handling procedures apply. Service Conditions 1. The system is provided with a Resident System Program; however, the flexibility of the NEAX2000 IVS allows all access codes and station numbers to be changed to any desired number (from one to three digits for access codes, and one to four digits for station numbers), provided access codes and station numbers do not conflict with each other. 2. Up to four different numbering plans may be assigned in the same system. When there are multiple tenants, any one of the four numbering plans can be assigned to each tenant. 3. Any combination of 1 to 4 digits can be assigned as station numbers within the same numbering plan. When assigning different amounts of digits to stations the leading digits of the shorter extension numbers cannot be the same as the leading digits of the longer extension numbers. For example: extensions 60 and 607 can- not be assigned in the same numbering plan. 4. The system can also be programmed to provide a group of fixed single-digit feature access codes. These codes allow a station user to dial a single digit to activate specific features. These codes can only be applied while the station user is receiving ringback or busy tone. The following feature access codes can be dialed while receiving busy tone: The following feature access codes can be dialed while receiving ringback tone: 5. The single-digit feature access codes used while receiving ringback tone can be used by Single Line Tele- phones with a DTMF dialpad, after pressing the FLASH key. Access code Feature 2 Call Back, Trunk Queuing Outgoing 3 Executive Override 4 Camp-On ( transfer) 5 Camp-On (call waiting) 6 Message Reminder * Step Call Access code Feature 1 Internal Voice/Tone Signaling 2 Call Back 6 Message Reminder
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 160NDA-24158, Issue 2 Flexible Ringing Assignment Flexible Ringing Assignment General Description This feature allows lines on Multiline Terminals to be individually programmed to ring or not ring. Station Application All Multiline Terminals. Operating Procedure No manual operation is required. Service Conditions 1. The following priority applies to ringing of multiple incoming calls: 1) Voice call (station to station on extension, Automatic or Dial Intercom 2) Recalls 3) Incoming External Calls 4) Incoming Internal Calls, Dial Intercom ringing calls, Manual Intercom 2. Delayed Ringing is available. Refer to the Delayed Ringing Features and Specifications for more informa- tion. 3. Flexible Ringing Assignment is assignable in system programming.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 161 Forced Account Code Forced Account Code General Description This feature forces the user to enter an Account Code (up to 8 or 10 digits) for all outgoing calls. The Account Code must be dialed before dialing the outgoing number. Calls are processed only when the dialed Account Codes are valid. Station Application All stations. Operating Procedure When dialing an outgoing call: 1. Lift the handset and receive dial tone. 2. Enter the Forced Account Code feature access code and receive service set tone. 3. Enter the Forced Account Code (up to 8 or 10 digits) and receive dial tone. 4. Dial the desired number. Service Conditions 1. The maximum number of digits in the Forced Account Code is programmable, (for the entire system), from 1 to 8 or 10 digits. 2. The Forced Account Code access code can be 1 to 3 digits. 3. If both Forced Account Code and Authorization Code are provided in the system, the maximum number of codes are limited as follows: • Without Application Processor AP-01 (standard): Number of digits: up to 8 digits. Number of Codes: up to 100 digits combined with Authorization Codes. • With Application Processor AP-01 (optional): Number of digits: up to 10 digits. Number of Codes: up to 1000 digits combined with Authorization Codes and Direct Inward Sys- tem Access (DISA) Codes. Note:Capacity varies depending on the numbering scheme. For details, refer to the table above. 4. Both Authorization Code and Forced Account Code can be provided for the same system. 5. Stations are assigned this feature according to Class of Service programming in system data. 6. Forced Account Codes are recorded in the System Message Detail Records. 7. Existing restriction assignments will be applied even after a Forced Account Code is entered. 8. If the NEAX2000 IVS is designated as KF registration, this feature is not available. 9. A Forced Account Code can be assigned per a station number so that one code is used only on the specific station. Application Processor AP01 is required. Item No. Service featureMax. number of codes per max. digit number 10 987654 1 Forced Account Code 680 770 890 1050 1280 1646 2300