NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Revision 2.8 Addendum-008
Page 217February, 1999
Message Waiting (Single/Multiple)
3. Message Waiting lamp is lit on the called station (X=the number of messages).
4. Restore the handset.
 (XXX=Card No.)
n  n  From the Attendant Console
1. Dial 8; receive service set tone for 3 seconds.
2. Press the RELEASE key or CANCEL key.
n  To retrieve a message
n   n  From a Single Line Telephone
1. Lift the handset and receive dial tone.
2. Dial the Voice Message Waiting - Individual retrieve access code.
3. Listen to the message.
4. Restore the handset.
n  n  From a Multiline Terminal
1. Press the SPKR key or lift the handset and receive dial tone.
2. Press the MSG key.
3. Listen to the message.
4. Press the SPKR key or restore the handset.
Service Conditions
Message Waiting - Single and Multiple Lamp
1. When Check Out is performed, any remaining messages will be output to the printer and cleared from
memory.
2. The Message Waiting function can be set even when the guest station is busy.  The Message Waiting lamp
will not light while the guest station has the handset in use (on single-line telephones).
3. Message Waiting status is displayed by the Message Waiting lamp on Single Line telephones or Multiline
terminals.
4. Message Waiting can be automatically cleared by talking to the Attendant Console or the Hotel/Motel Front
Desk Instrument (on a system basis).  If Message Waiting is not automatically cleared, the reset operation
is required.
5. A 4LCD card is required to provide Single Line telephones with the Message Waiting function.  Single Line
telephones must be equipped with Message Waiting lamps for 70VDC.
MSG__X
1:34  PM   FRI  12
REC COMPLETE XXX
1:34  PM   FRI  12 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 218Addendum-008 NDA-24158, Revision 2.8
February, 1999
Message Waiting (Single/Multiple)
6. When multiple Message Waiting indications are initiated from various points (Attendant Consoles, Front
Desk Instrument, other stations, etc.), clearing one message will remove the Message Waiting indication.
7. The flashing rate for the Message Waiting lamp on the Multiline Terminal is selected on a system-wide basis
for 60 IPM or lit steady.
8. When the user of a station that has a Message Waiting indication lifts the handset, the station can receive
special dial tone by system programming.  It reminds the station user that a message is waiting.
Message Waiting - Multiple Lamp
1. The secondary extension appearance used for Multiple Message Waiting indication can be a valid hardware
extension, a phantom Dterm extension, or a virtual extension.
2. Multiple Message Waiting indication for virtual extensions can ONLY be set and cancelled by Digital Voice
Mail or MCI integration.
3. A maximum of 384 Digital Ports are allowed in the NEAX2000 IVS.
4. Message Reminder should not be used when implementing Multiple Message Waiting indication. All
secondary extensions should be assigned a Service Restriction Class that does not allow Message
Reminder (set side) (CM15, YY=48).
5. Assigning Hot Line feature to the secondary (Multiple Message Waiting) extension, the users Voice
Mailbox can be automatically dialed by pressing the secondary line key.
6. If Digital Voice Mail or MCI sets a MW to a virtual extension that is assigned on the keys of a DSS/BLF
Console, the associated LED will light green. Refer to the DSS/BLF Console for more details.
7. When speaking on a secondary extension and accessing the Live Record feature, if automatic CallBack is
set to NO, then messages are stored in the Primary Extensions mailbox.
Voice Message Waiting - System/Individual
1. A maximum of 10 messages can be recorded for Voice Message Waiting - System.  A maximum of 128
messages can be set simultaneously for Voice Message Waiting - Individual.  One Voice Recording
Memory port per message is required.
2. The duration of an announcement is limited to 60 seconds in Voice Message Waiting - System/Individual.
3. Voice Message Waiting - System/Individual can be automatically cleared by retrieving a message from a
set station.
4. For the Voice Message Waiting - System, more than one connection can be made to a Digital
Announcement Trunk.  Secondary connections can be made in the middle of a message.  For the Voice
Message Waiting - Individual, only one station can be connected to each Digital Announcement Trunk Card
at a time.
5. Any operations for Voice Message Waiting - System/Individual are not available from a station with a call
in Consultation Hold.
6. The message is repeated until the station goes on-hook.
7. Voice Message Waiting - System/Individual can be provided on a system basis. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Issue 2
Page 219
Miscellaneous Trunk Access
CCSA Access
Miscellaneous Trunk Access
General Description
This feature allows the connection of various types of external facilities.  In addition to Loop and Ground Start
Trunks, the following can also be interfaced with the NEAX2000 IVS:  CCSA Lines Code Calling Equipment,
Dictation Equipment, Foreign Exchange (FX) Lines, Radio Paging Equipment, and Wide Area Telephone Ser-
vice (WATS) lines.  Refer to separate features, Direct Inward Dialing (DID), and Tie Line Access for more ap-
plications of Miscellaneous Trunk Access.
 CCSA Access
General Description
This feature allows connection to or from a CCSA (Common Control Switching Arrangement) network.  A
CCSA network is a special, privately-leased network constructed for one customers exclusive use which replac-
es or augments the public switched network services.
The outgoing connections using CCSA lines are accomplished in the same manner as a normal outgoing call.
Incoming calls are received from the CCSA network as a series of digits from the network instead of a ringing
signal, and the connection is established in the same manner as a Direct Inward Dial (DID) or tie line connection.
For tie line applications, the customers can construct a network with their own numbering plan.  In a CCSA ap-
plication, the numbers are issued by the Central Office following the CCSA network numbering plan.
Station Application
All stations.
Operating Procedure
To place an outgoing CCSA call from station
1. Lift handset and receive dial tone.
2. Dial CCSA feature access code and receive second dial tone from CCSA switch.
3. Dial desired telephone number.
4. Converse when called party answers.
To answer an incoming CCSA call
n  With Attendant assistance
1. DID lamp flashes and audible indication is received.
2. Attendant depresses either the DID or ANSWER key.
3. Attendant extends call to desired station.
n  Without Attendant assistance
•Lift handset and converse 
						

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Miscellaneous Trunk Access
Code Calling Equipment Access
Service Conditions
1. An access code needs to be assigned for CCSA Access.
2. 4-Wire Tie Line circuits (ODT board) must be provided for the interface with CCSA network.
3. The maximum number of ODT boards are 32/PIM.
4. Immediate, second dial tone, wink start or delay dial operation is available by system data on a trunk route
basis. 
5. When the called station is busy, busy tone is returned to the calling party.
 Code Calling Equipment Access
General Description
Code Calling Equipment consists of external paging units and external dialers requiring dial access from the
NEAX2000 IVS.
Station Application
All stations.
Operating Procedure
To access Code Calling Equipment:
1. Go off hook and receive dial tone.
2. Dial the Code Calling feature access code.
3. Dial the code number for the Code Calling unit desired.
Service Conditions
1. Code Calling Equipment must be locally provided.
2. Loop Start or Ground Start trunks may be used to interface Code Calling Equipment to the NEAX2000 IVS.
3. An external equipment control relay board (PN-DK00) can be used when external equipment low power
control is required (up to 125 mA).  For higher power control, a locally provided external relay can be driven
by the PN-DK00.
4. Access to this feature can be allowed or denied in Class of Service assignment.
 Dictation Equipment Access
General Description
This feature permits dial access to customer provided Dictation Equipment, and in some instances allows them
to maintain telephone dial control of normal dictation system features.
Station Application
All stations. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Issue 2
Page 221
Miscellaneous Trunk Access
Foreign Exchange (FX) Access
Operating Procedure
To access the Dictation Equipment from any station:
1. Go off hook and receive dial tone.
2. Dial the Dictation Equipment feature access code.
3. Proceed according to operation procedures of the Dictation Equipment.
Service Conditions
1. One trunk circuit is required for each piece of dictation interface equipment accessed.
2. Dictation Equipment must be able to receive DTMF signals if dial control is desired; however, access is also
available with rotary dial signals. 
3. Dictation Equipment must be locally provided.
4. Dictation Equipment can be accessed from stations, Attendant Consoles, Tie Lines, or remotely. Refer to
the Direct Inward System Access Features and Specifications.
5. Access to this feature can be allowed or denied in Class of Service assignment.
 Foreign Exchange (FX) Access
General Description
An FX line is a line which is extended and terminated at a distant Central Office.  With this feature, outgoing
calls over the FX line become a local call at the distant C.O.
Station Application
All stations.
Operating Procedure
Outgoing Call from any station
1. Go off hook and receive dial tone.
2. Dial the FX line access code and receive dial tone from distant C.O.
3. Dial the desired telephone number.
(Multiline Terminals can have direct trunk appearances of FX lines).
Incoming call to the Attendant Console
1. The FX lamp at the Attendant Console flashes and an audible signal is received.
2. The Attendant presses key assigned to the FX line or the ANSWER key.
3. The Attendant processes the call in a normal manner.
Service Conditions
1. One circuit on the COT board is required for each FX line interface. 
						

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Miscellaneous Trunk Access
Radio Paging Equipment Access
2. Care should be excerised in system data assignment when using this feature in conjunction with Least Cost
Routing (LCR) since FX lines may require that the digit 1 be dialed prior to the desired number, or that the
area code be deleted.
3. The maximum capacity of all trunk, including FX lines, cannot exceed 256 lines.
4. Access to this feature can be allowed or denied in Class of Service assignment.
5. FX lines can be assigned as Direct In Terminations.
 Radio Paging Equipment Access
General Description
This feature provides station users dial access to Radio Paging Equipment, and to selectively tone - or voice/
tone-alert individuals carrying pocket paging devices.  The paged party (when on premises) can be connected
to the paging party by going to the nearest station and dialing an answer back code. 
Station Application
All stations.
Operating Procedure
To page:
1. Go off hook and receive dial tone.
2. Dial the Radio Paging Answer Code and receive feature dial tone.
3. Dial the number of the paged radio and receive ring back tone.
4. The on premises paged party answers.  The two parties can converse.
Service Conditions
1. Radio Paging Equipment must be locally provided.  Refer to the manufacturers documentation for the fol-
lowing specifications:
• type of tones
• capability of receiving individual radio number
• maximum number of users that can be assigned individual radio access numbers
2. A maximum of three digits can be assigned as Radio Paging Equipment Access and answer codes.
3. Individual radio numbers can be a maximum of 4 digits.
4. The Attendant Console can originate a radio paging call.
5. The maximum number of radio paging answer zones is 9.
6. The maximum number of trunk routes that can be assigned radio paging is 9.
7. If the paged party does not answer within 300 seconds, the on-premises paging-answer capability will be
cancelled.  This timing is programmable up to 900 seconds (15 minutes).  
8. Access to this feature can be allowed or denied in Class of Service Assignment. 
						

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NDA-24158, Issue 2
Page 223
Miscellaneous Trunk Access
Wide Area Telephone Service (WATS) Access
 Wide Area Telephone Service (WATS) Access
General Description
This feature allows any station user direct dial access to outgoing WATS lines.
Station Application
All stations.
Operating Procedure
Normal call handling procedures apply.
Service Conditions
1. One circuit on the COT card is required for each WATS line interface.
2. Least Cost Routing and Code Restriction can be applied to WATS lines.
3. The maximum capacity of all lines including WATS Lines cannot exceed 256 lines.
4. Access to this feature can be allowed or denied in Class of Service assignment.  
						

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Page 224NDA-24158, Issue 2
Multiline Terminal Attendant Position
Multiline Terminal Attendant Position
General Description
A Multiline Terminal with LCD can be programmed to function similar to an Attendant position.  This Atten-
dant position has limited access to Attendant related features and functions and can be substituted where an At-
tendant is required but an Attendant Console is not necessary.  When an EDW-48-2A unit is associated with this
Attendant Multiline Terminal enhanced operation is available.
Station Application
An Multiline Terminals, with LCD.
Operating Procedure
Answering and transferring an incoming CO line call
With an incoming call in progress (DDD, FX, or WATS line key LED is flashing, CO ring is heard):
1. Press the flashing line key or the ANS key.
2. The First available LOOP key LED lights steady green.  Incoming indication stops.  The LCD shows the
trunk name and number.
3. Press the TRF key and dial the station number to be transferred to, or press the desired DSS key.  The LCD
shows the called station number.
4. Press the RLS key or go on-hook.
To Hold a call
With a call in progress:
1. Press the HOLD key.  The LOOP key flashes green.
2. Go on-hook or press the RLS key.
To retrieve a held call
1. Go off-hook.
2. Press the flashing LOOP key.  The LED key indication goes to steady green.
3. Converse.
To set/cancel Message Waiting
1. Press the MW key on the EDW-48-2A unit to enter the Message Wait mode.
2. Press the associated DSS key for the desired station.  The associated LED lights steady green for set Mes-
sage Waiting or extinguishes when Message Wait is canceled.
3. Press the MW key to return to the normal DSS mode.
To set/cancel Do Not Disturb
1. Press the DND key on the EDW-48-2A unit to enter the Do Not Disturb mode.
2. Press the applicable DSS key for the desired station.  The associated LED lights steady green when Do Not
Disturb is set and extinguishes when Do Not Disturb is canceled. 
						

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Multiline Terminal Attendant Position
3. Press the DND key to return to the normal DSS mode.
To set/cancel Night Service
•
Press the NT key on the EDW-48-2A unit.
OR
Dial the Night Service set/cancel code when off-hook on the primary extension.
Answering an Operator call
1. Press the OPE key.  The associated LED lights steady green and the LCD will display either the trunk name
and number or station name and number.
2. Converse. 
Service Conditions
1. Transfer of calls is possible with the TRF key.
2. Answering of calls is possible using the ANS key or by direct line key selection.
3. Normal internal call operation is available using the stations primary extension, a secondary extension, or
a software line appearance.
4. An EDW-48-2A unit can be associated with the Attendant Multiline Terminal, and its keys can be assigned
as Direct Station Selection (DSS) keys and used in conjunction with the RLS key.
5. When the EDW-48-2A unit is assigned for use with the Multiline Terminal, the unit can be provided with
a Message Wait (MW) key, a Do Not Disturb (DND) key, and a Night Transfer (NT) key.  Using the MW
key converts the EDW-48-2A unit into a Message Wait Console.  Using the DND key converts the EDW-
48-2A unit into a Do Not Disturb console.  Using the NT key places the associated tenant into night mode.
Only one of these can be accessed at one time.
6. An RLS key can be assigned on the Multiline Terminals line keys.
7. Use of the RLS key during a call in progress will terminate that call, unless a transfer is in progress, in which
case the transfer occurs.  (The RLS key acts the same as going on-hook).
8. The associated LED for MW, DND or N.T. on the EDW-48-2A unit will light steady green when in use,
and be off when canceled.
9. The associated LED for each station assigned MW or DND is lit steady green while it is set, but is displayed
only when the Multiline Terminal user activates the Message Wait mode or Do Not Disturb mode.
10. Direct trunk line appearances may be assigned to the Attendant Multiline Terminal.  Operation is the same
as on normal Multiline Terminals.  Attendant Console style operation is not available with Trunk Direct Ap-
pearances.
11. For operator calls from tie lines, the outside party must dial a virtual line number associated with an ATT
position.
12. An NT key may be assigned to a Multiline Terminal when no master Attendant Console or no station for
Day/Night Mode Change by Station Dialing is provided by the tenant.
13. When a station has been in Line Lockout, the associated LED on the DSS Console flashes red at 30 ipm.  
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 226Addendum-001 NDA-24158, Revision 2.1
February, 1996
Music on Hold
Music on Hold
General Description
This feature plays music when a line is placed on hold.  Music is provided by a circuit board memory chip or a
local music source, such as a CD player or a radio.
Station Application
All stations.
Operating Procedure
No manual operation is required.
Service Conditions
1. Music may be played in three different cases: CO lines, Tie Lines, and internal station-to-station calls.  The
same source can be used for all three.
2. If an external music source is desired, it must be locally provided.  Refer to the NEAX2000 IVS Installation
Procedure Manual for installation instructions.
3. Any of the following can be selected as the Music On Hold source:
• MP card provides the following two synthesized melodies:  Nocturne or Menuett.
• Hold tone
• External source:  tuner, tape deck, CD player, etc. connecting via COT or TNT or CP03 card.
• Internal Recorded Message
4. Attendant operations resulting in Music On Hold being played include the following:
• When incoming calls to the Attendant are answered and the Attendant presses the HOLD key or dials
an extension number, the  held party receives Music On Hold.
• When the Attendant camps on a call to a busy station, the calling party is connected to Music On Hold
until the called party answers or the Attendant reenters the switched loop.
5. When a station user in a two-party connection places the second party on hold, the second party is connected
to Music On Hold.
6. A maximum of ten Music On Hold input sources can be assigned.  Each Music Source must be assigned to
a different tenant.