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NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications
NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications
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NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Revision 2.1 Addendum-001 Page 133February, 1996 Direct Inward System Access (DISA) 6. A dedicated trunk is used for DISA access. The outside user dials a dedicated number to access this capa- bility. 7. DISA Codes can be printed out in the SMDR record for Tandem Connection. 8. If the called station is busy or does not answer, or the number dialed is a feature access code, any one of the following operations can be set: • The C.O. line can be released. • Dial tone can be supplied. • An alternate call terminating destination (Attendant, Trunk Answer Any Station, Direct Inward Termi- nation) can be provided. 9. The outside user can access a Digital Announcement Trunk Card via DISA, if programmed. 10. The feature cannot use the DTMF Receiver on the CP03 card.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 134NDA-24158, Issue 2 Direct Inward Termination (DIT) Direct Inward Termination (DIT) General Description This feature automatically routes incoming network exchange calls directly to a preselected station without At- tendant assistance. The call can then be processed by the called party. Three-party Conference, Call Transfer, etc., are handled in the same manner as any normal trunk call. Station Application All stations. Operating Procedure No manual operation is required. Service Conditions 1. Bothway trunks can be used for Direct Inward Termination, but incoming only trunks are recommended. This minimizes DIT calls meeting busy conditions. 2. If there is no answer at a station, the calling party will continuously receive ringback tone. Call Fowarding - No Answer will occur if set or the calling party will be transferred to the Attendant or Trunk Answer any Station by system programming if enabled. 3. Once a call is answered, it can be processed by the called station in the same way as any normal trunk call. 4. If the DIT is assigned to a pilot number of a Station Hunting group or Automatic/Uniform Call Distribution (ACD/UCD) group, the incoming call will follow the hunt group station assignment. If the station is Call Forwarded, the incoming call is connected to the Call Forward target station according to the types of Call Forwarding set and the condition of the DIT station. 5. This feature is normally utilized where direct-in service is required on a limited basis. The number of sta- tions thus serviced is limited to the number of trunks available for Direct Inward Termination. 6. Multiple trunks can be assigned to Direct Inward Terminate to an extension, but a trunk cannot be assigned to Direct Inward Terminate to multiple extensions. 7. When the Direct Inward Termination station is busy, the call can be preprogrammed to either go to the At- tendant, Trunk Answer any Station , or Camp-On. During night mode, the call can be pre-programmed to Camp-On or go directly to Trunk Answer any Station.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 135 Direct Outward Dialing (DOD) Direct Outward Dialing (DOD) General Description This feature permits any station user the ability to gain access to the exchange network by dialing an access code and receiving new dial tone. The user may then proceed to dial the desired exchange network number. Station Application All stations. Operating Procedure To place an outside call n From any station 1. Go off-hook and receive extension dial tone. 2. Dial the trunk access code. 3. Receive outside dial tone. 4. Dial the desired outside number. n From a Multiline Terminal 1. Depress the SPKR key and receive extension dial tone. 2. Depress a trunk appearance line key. 3. Receive outside dial tone. 4. Dial the desired outside number. Service Conditions 1. Outgoing restriction can be assigned on an individual station basis. Refer to Class Of Service. 2. Code Restriction may be applied to Direct Outward Dialing (DOD). 3. Various types of trunks (FX, WATS, Tie, DID, etc.) can be accessed by stations using this feature. 4. The trunk route access code can be one to three digits. 5. Use of the DOD feature can be denied on a per trunk route basis when one of the following restrictions is active on the originating station line. • Fully restricted stations: Direct Outward Dialing attempts are routed to reorder tone when the station is fully restricted. • Restriction from outgoing calls: A station assigned this feature is denied the ability to access preselect- ed trunk routes. Attempts are routed to reorder tone. • Code Restriction: Levels of this feature restrict unauthorized stations the ability to complete outgoing Central Office or foreign exchange calls to a specified area or office codes within an area code. Refer to the Least Cost Routing feature. A station with Toll Denial is routed to reorder tone when a restricted number is dialed after the trunk access code has been dialed.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 136NDA-24158, Issue 2 Direct Outward Dialing (DOD) 6. Exchange network call completion using the Hotline Outside feature is permitted. The originating station is automatically routed to the assigned trunk route and the digits are dialed automatically when the station goes off-hook. 7. This feature is disabled when the switch on the PN-CP00 (MP) is set to KF registration.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Addendum-007 Page 137August, 1998 Direct Station Selection/Busy Lamp Field (DSS/BLF) Console Direct Station Selection/Busy Lamp Field (DSS/BLF) Console General Description This feature allows an EDW-48-2A unit associated with a Multiline Terminal to be used as a Direct Station Se- lection/Busy Lamp Field (DSS/BLF) Console. When the buttons on the EDW-48-2A unit are programmed for Direct Station Selection (DSS) buttons, up to 60 stations can be directly accessed in addition to those already appearing on the Multiline Terminal. Busy status for each station is indicated by a red LED associated with each button. In addition, the DSS console can provide the following functions: •Message Waiting - Set/Cancel/Status Display •Do Not Disturb - Set/Cancel/Status Display •Automatic Wake Up No Answer - Status Display/Cancel •Agent Busy Out - UCD - Status Display •Line Lockout - Status Display •Room Cutoff - Set/Cancel/Status Station Application All Multiline Terminals. Operating Procedure To initiate a call 1. Depress the desired DSS key. 2. Lift handset and converse when party answers. OR 1. Lift handset and receive dial tone. 2. Depress the desired DSS key. 3. Converse when party answers. To display Line Lockout status • No manual operation is required. When stations are currently in Line Lockout mode, their associated LED will flash red at 30 ipm. Service Conditions 1. A Multiline Terminal can be equipped with as many DSS/BLF Console units as necessary. 2. The maximum number of EDW-48-2A units that can be programmed for DSS/BLF function is 8 per Firm- ware Processor (FP). The maximum number of EDW-48-2A units that can be programmed in the system is 32 (DSS/BLF + Add-On modules). 3. A maximum of 60 Direct Station Selection keys can be assigned on each DSS/BLF Console.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 138NDA-24158, Issue 2 Direct Station Selection/Busy Lamp Field (DSS/BLF) Console Busy Out Status Console 4. When a call is made using the DSS/BLF Console, the associated Multiline Terminals LCD displays the same indication that is provided for internal calls made from the line keys of the Multiline Terminal. 5. Feature Access keys cannot appear on the DSS/BLF Console. 6. When the EDW-48-2A unit is assigned as a DSS/BLF Console, the console can be provided with a Message Wait (MW) key, a Do Not Disturb (DND) key, a Night Transfer (NT) key, a Wake Up No Answer (WU) key, a Room Cutoff (RC) key, and a Agent Busy Out (BYO) key for the following purposes: • MW key Message Waiting Set/Cancel/Status Display • DND key Do Not Disturb Set/Cancel/Status Display • NT key Day/Night mode change for the associated tenant • WU key Automatic Wake Up No Answer Cancel/Status Display • RC key Room Cutoff Set/Cancel/Status Display • BYO key Agent Busy Out - UCD Status Display These keys must be assigned to the last three (3) keys (key no. 57, 58 and 59) on the DSS/BLF Console. 7. Key operation from MW, DND, WU, and BYO key on the DSS/BLF Console are effective for only the first 48 DSS keys (key no. 00 to 47), which have two (2) LEDs (red and green) in each key. Direct Station Se- lection, busy status indication, and Line Lockout status indication are effective for all 60 keys on the DSS/ BLF Console. 8. When the following operations from the DSS/BLF Console are used, the Function Mode key must be as- signed to one of 60 DSS keys. • Message Waiting Set/Cancel using MW key. • Do Not Disturb Set/Cancel using DND key. • Automatic Wake Up No Answer Cancel using WU key 9. A 4DLC card is required when an EDW-48-2A unit is installed. Busy Out Status Console General Description This feature allows an EDW-48-2A unit associated with a Multiline Terminal to be used as a Busy Out Status Console. This feature is activated by use of a Function Mode key on a DSS/BLF Console. The Busy Out Status for each station is indicated by a red LED associated with each button. Station Application All stations with an associated DSS/BLF Console. Operating Procedure To display station Busy Out (BYO) status: 1. Depress the Function Mode key on the DSS/BLF Console assigned for Busy Out Status display. An LED associated with the BYO key lights. 2. When stations are currently in the Busy Out state, their associated LED will light green. 3. Depress the same Function Mode key to return to DSS/BLF mode, if desired.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 139 Direct Station Selection/Busy Lamp Field (DSS/BLF) Console Do Not Disturb Console Service Conditions 1. If the system is initialized (Reset) the Console Function Mode will return to DSS/BLF. 2. The Busy Out Status of a station cannot be set or cancelled from a Busy Out Status Console. 3. Refer to the DSS/BLF Console and the Uniform Call Distribution Features and Specifications for more de- tails. Do Not Disturb Console General Description This feature allows an EDW-48-2A unit associated with a Multiline Terminal to be used as a Do Not Disturb (DND) Console. This feature is activated by the use of a Function Mode key on a DSS/BLF Console. DND set status for each station is indicated by a green LED associated with each button. In addition, the Multiline Ter- minal user can set/cancel the DND status of other stations using the DND Console. Station Application All stations with a DSS/BLF Console. Operating Procedure To set and cancel Do Not Disturb (DND): 1. Depress the DND key. When stations are currently in DND their associated LED will light green. 2. Depress the Function Mode key: an LED associated with the Function Mode key will light red. 3. Depress the desired DSS key(s) to set or cancel. A lit LED indicates DND is set. 4. Depress the DND key again to return to DSS/BLF mode, if desired. Service Conditions 1. The DND Console displays the set status for those stations for whom DND was set, by the station user of the DND console or by the set station only. Indication is not provided when another DND Console, the At- tendant Console, a Hotel/Motel Front Desk Instrument, or a PMS changes the status of a station. 2. If the system is initialized (reset), the Console function mode will return to DSS/BLF. 3. Refer to the DSS/BLF Console and the Do Not Disturb Features and Specifications for more details. Message Waiting Console General Description This feature allows an EDW-48-2A unit associated with a Multiline Terminal to be used as a Message Waiting (MW) Console. This feature is activated by the use of a Function Mode key on a DSS/BLF Console. The Mes- sage Waiting status for each station is indicated by a green LED associated with each button. In addition, the Multiline Terminal user can set/reset MW status using the MW Console.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 140NDA-24158, Issue 2 Direct Station Selection/Busy Lamp Field (DSS/BLF) Console Room Cutoff Console Station Application All stations with a DSS/BLF Console. Operating Procedure To set and cancel Message Waiting: 1. Depress the MW key. When stations are currently in MW their associated LED will light green. 2. Depress the Function Mode key: an LED associated with the Function Mode key will light red. 3. Depress the desired DSS key(s) to set or cancel. A lit LED indicates MW has been set. 4. Depress the MW key again to return to DSS/BLF mode, if desired. Service Conditions 1. The MW Console only displays/cancels the set status for those stations to whom Message Wait was set, by the station user of the MW Console. 2. If the system is initialized (reset), the Console function mode will return to DSS/BLF. 3. Refer to the DSS/BLF Console and the Message Waiting Features and Specifications for more details. Room Cutoff Console General Description This feature allows an EDW-48-2A unit associated with a Multiline Terminal to be used as a Room Cutoff Con- sole. This feature is activated by the use of a Function Mode key on a DSS/BLF Console. The Room Cutoff status for each station is indicated by a green LED associated with each button. In addition, the Multiline Ter- minal user can set/cancel Room Cutoff to another station using the Room Cutoff Console. Station Application All Multiline Terminals with a DSS/BLF Console. Operating Procedure To set and cancel Room Cutoff: 1. Depress the RC key. When stations are currently in RC their associated LED will light green. 2. Depress the Function Mode key: an LED associated with the Function Mode key will light red. 3. Depress the desired DSS key(s) to set or cancel. A lit LED indicates RC has been set. 4. Depress the RC key again to return to the DSS/BLF mode, if desired. Service Conditions 1. The Room Cutoff Console only displays/cancels the set status for those stations which were set into room cutoff by the station user of the Room Cutoff Console. Indication is not provided when another Room Cut- off console, the Attendant Console, a Hotel/Motel Front Desk Instrument, or a PMS changes the RC status of a station. 2. If the system is initialized (reset), the Console function mode returns to DSS/BLF.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 141 Direct Station Selection/Busy Lamp Field (DSS/BLF) Console Wake Up No Answer Console 3. Refer to the DSS/BLF Console and the Room Cutoff Features and Specifications for more details. Wake Up No Answer Console General Description This feature allows an EDW-48-2A unit associated with a Multiline Terminal to be used as a Wake Up No An- swer (WU) Console. This feature is activated by a function mode key on a DSS/BLF Console. The No Answer status for each station is indicated by a flashing green LED associated with each button. Station Application All Multiline Terminals with a DSS/BLF Console. Operating Procedure To display and cancel Wake Up No Answer: 1. Depress the WU key. If stations failed to answer their wake up call, their associated LED flashes green at 30 ipm. 2. Depress the Function Mode key: an LED associated with the Function Mode key will light red. 3. Depress the flashing DSS key(s) to turn out the desired stations LED. 4. Depress the WU key again to return to the DSS/BLF mode, if desired. Service Conditions 1. The Wake Up No Answer Console is only used to display/cancel the No Answer status of the Automatic Wake Up feature after the station has failed to answer. The Automatic Wake Up feature cannot be set from the Wake Up No Answer Console. 2. If the system is initialized (reset), the Console function mode will return to DSS/BLF. 3. Refer to the DSS/BLF Console and the Automatic Wake Up Features and Specifications for more details.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 142NDA-24158, Issue 2 Distinctive Ringing Distinctive Ringing General Description This feature provides Distinctive Ringing patterns to the station so that the station user can distinguish between internal and external incoming calls. This feature also enables the LED associated with the line key of the Mul- tiline Terminal to flash in two colors according to the kind of incoming call. Station Application All stations. Operating Procedure No manual operation is required. Service Conditions 1. Ringing pattern for incoming internal calls: 1 second on, 2 seconds off or 2 seconds on, 4 seconds off. 2. Ringing pattern for incoming external calls: 1 second on, 2 seconds off or 2 seconds on, 4 seconds off. or 0.4 seconds on, 0.2 seconds off 0.4 seconds on, 2.0 seconds off 3. Ringing pattern for Call Back, Trunk Queuing - Outgoing and Executive Calling: 0.5 seconds on, 0.5 seconds off 0.5 seconds on, 1.5 seconds off. 4. All recalls (to Multiline Terminals): 0.5 seconds on, 0.5 seconds off 0.5 seconds on, 0.5 seconds off. 5. When calling a third station (three-party Conference, Consultation Hold, etc.), the ringing signal sent to the called station is dependent upon the type of call placed on Hold. If the call is a trunk call, external ringing is provided; if the call is an extension call, internal ringing is provided. 6. Ring frequencies of Multiline Terminals can be assigned in programming through station Class of Service. Refer to the Ring Frequency Control Features and Specifications. 7. The ringing pattern for incoming internal calls is programmable on a system basis. 8. The ringing pattern for incoming external calls is programmable on per trunk route basis. 9. The ringing pattern of recalls to Single Line Telephones is the same pattern as that of the original call. 10. The distinctive lamp indication is applicable only for Multiline Terminals during call termination (including a recall).