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NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications
NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications
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NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 188NDA-24158, Issue 2 Least Cost Routing - 3/6 Digit Least Cost Routing - 3/6 Digit General Description This service feature allows the NEAX2000 IVS to be programmed to route outgoing calls over the most eco- nomical facility (WATS, FX, DDD). Based on the individual area code and office code dialed (6-digit analysis), the system examines the programmed tables and uses the trunk in the order specified. Station Application All stations. Operating Procedure 1. Lift the handset and receive dial tone. 2. Dial the trunk access code and receive dial tone again. 3. Dial the area code, office code and telephone number. 4. The system automatically completes the call using the most economical route. Service Conditions 1. Least Cost Routing can be programmed to choose a route based on the following criteria: • Digits dialed (first 3 or 6 digits of the outside number). • Day of Week • Time of Day • Tenant number • Route Advance In addition, a special Digit Code Table is used to interpret the one, two, or three leading digits of the area code: e.g. 01XX....X: International Call; 0: Operator Call; 0XXX: Toll Operator Call. The system examines the Digit Code Table when an ORT timeout has occured after dialing leading digits. 2. In addition to selecting the route, the system can be programmed to: • Add the prefix digit 1 for use with FX lines requiring 1+ dialing. • Add up to 32 digits in front of the number dialed by the station user to allow for equal access accom- modation, or for secondary common carrier access or Central Offices which do not provide equal ac- cess. • Delete the area code (for FX trunks). • Delete all digits, or up to 8 digits from the number dialed. • Allow or deny access to a specific trunk route based on the office code dialed. 3. All trunk routes in the system can be accessed using LCR (including DDD, Tie, FX, WATS, etc). Restric- tion on outgoing calls and Code Restriction assignments are applied. 4. The following programmable tables are available: • Digit Code Table - Up to 3 tables of area codes are used to determine the route to be selected. Although area codes are normally 3-digit codes, this table can be assigned with 1 to 8-digit codes. These codes can be assigned to select any other LCR table. • Route Pattern Table - Up to 64 Route Advance tables are available, each with 4 entries. If more than 4
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Revision 2.8 Addendum-008 Page 189 February, 1999 Least Cost Routing - 3/6 Digit entries are required, up to 8 entries can be provided by combining two route pattern tables. • LCR Pattern Table - Up to 256 tables are available for assignment of digits to be added or deleted. Also, the office code dialed can be checked to determine whether service is available for a specific office code, and whether a prefix 1 should be added. This table can be used in conjunction with toll restriction assignment for combined LCR/toll restriction capability. Refer to the Code Restriction Features and Specifications. • Tenant Pattern Table - Up to 16 tables are used to select a route pattern table. The programmer can make the system select a route pattern table based on which tenant the caller is associated. This allows sharing of LCR and toll restriction capability among multiple tenants, while providing for the individual needs of each tenant. Each of the 64 tables can be assigned a route pattern table for each of the 64 tenants. In addition, the special Digit Code Table is used for assigning the same digits as leading one, two or three digits of area code assigned to the Digit Code Tables above (e.g. 00XX.....X: International Call, 0: Operator Call, 0XXX:Toll Operator Call use the special Digit Code Table). The system examines the special Digit Code Table when an ORT timeout has occurred after dialing leading digits. • Date Pattern Table - Up to 4 day-of-week tables determine whether a route pattern table, tenant pattern table, or a time pattern table is used next in the routing procedure. • Time Pattern Table - Up to 8 time-of-day tables determine whether a route pattern or tenant pattern table is used next in the routing procedure. The time is military time and can be input in half hour increments (00:00 - 23:30). • Office Code Pattern Tables - Up to 50 tables contain office codes to be checked to see if a prefix digit 1 must be added, and to see if the office code dialed is allowed or denied for a specific trunk route (Service area check). • Digit Addition Pattern Table - up to 50 tables are available for assigning digit addition pattern. Up to 32 digits, including pauses, can be added. 7. Assignment of LCR is on an access code basis. All trunk access codes can be assigned for LCR. Up to 3 different LCR access codes can be assigned, per numbering plan, providing flexibility in choosing routes by access code. When LCR is implemented, all stations within the system are subject to the LCR process. 8. To provide a group of stations access to trunks that are not subject to LCR, the associated trunk routes should be given different access codes (not assigned to LCR). Other stations can be restricted from access to these trunk routes. 9. Direct trunk appearances on Multiline Terminals are not subject to the LCR process. 10. If the NEAX2000 IVS is designated as KF registration, this feature is not available. 11. The following flow charts describe LCR system operation.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 190NDA-24158, Issue 2 Least Cost Routing - 3/6 Digit Is first digit an LCR access code? START NoNormal operation (no LCR) Get LCR code to digit code development pattern Is an LCR code to digit development pattern as- NoReorder tone signed?Yes Yes Receive next digit Check assignment for matched pattern Is a match found?No Yes Is a digit code development pattern as-YesCheck new digit code development pattern table signed? No Is a day of week pattern as-YesCheck day of week assignment signed? No A Is a route, tenant, or time pattern assigned?No Reorder tone Yes What pattern is assigned?Time Tenant C Route BD
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 191 Least Cost Routing - 3/6 Digit Is a time of day pattern assigned?Yes No Is a tenant pattern assigned?Yes Get route pattern to be used No Is a route pattern Yes Reorder tone assigned? No A B Check time of day assignment D What pattern is assigned? Get first priority route and go to assigned LCR/TR table TenantRouteNone C Is a trunk restriction pattern as- signed?Yes No Is trunk route busy?Yes No Is a 6 digit restriction Yes assigned? No Check trunk restriction table Allowed or denied?Allowed Is this the last priority route? Reorder toneYes No Get next priority route and go to assigned LCR/TR table Check 6 digit trunk pattern Denied Allowed or denied? Allowed DeniedReorder tone E Check restriction class Reorder tone
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 192NDA-24158, Issue 2 Least Cost Routing - 3/6 Digit Is a digit addition pattern as- signed?Yes No E Check digit addition pattern; add digits accordingly Delete area code?Yes NoDelete area code Delete all digits?Yes NoSeize a trunk in first trunk route Number of digits to be deleted?Yes NoDelete digits accordingly Seize a trunk in selected priority trunk route and dial
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 193 Line Lockout Line Lockout General Description This feature automatically releases a station from the common equipment if the station remains off-hook for longer than a programmed interval before dialing. Howler tone may be programmed to be sent to the station in Line Lockout. Station Application All stations. Operating Procedure For Line Lockout 1. The station user goes off-hook and receives dial tone. 2. f the user doesnt begin dialing within approximately 12 seconds, reorder tone is received. 3. After 30 seconds of reorder tone, the station is automatically placed into the Line Lockout condition and receives no tone. 4. Upon replacing the handset, the station is released from the Line Lockout condition. For Line Lockout with howler tone assigned 1. The station user goes off-hook and receives dial tone. 2. If the user doesnt begin dialing within approximately 12 seconds, reorder tone is received. 3. After 30 seconds of reorder tone, the station is automatically placed into the Line Lockout condition and howler tone (30 seconds on, 30 seconds off) is sent to the station. 4. Upon replacing the handset, the station is released from the Line Lockout condition. Service Conditions 1. A station in Line Lockout condition cannot receive or originate calls. 2. The Attendant cannot activate any feature to a station in a Line Lockout condition. 3. Howler tone can be allowed or denied on a per station basis. 4. This feature will also be activated if 12 seconds elapses between dialing digits.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 194NDA-24158, Issue 2 Line Preselection Line Preselection General Description This feature provides the station user with two ways to select an idle, held, recalling, or ringing line before going off-hook. Station Application All Multiline Terminals. Operating Procedure 1. Press the desired line key. 2. Lift the handset or press the SPKR key and receive dial tone or answer the incoming call. OR 1. Press the line key and receive dial tone or answer the incoming call. (This procedure is programmable in system programming on a system basis.) Service Conditions 1. A line key whose associated LED is lit steady cannot be seized by pressing that key. 2. When the desired line key is pressed, line preselection will remain in effect for 6 seconds. After 6 seconds, line selection returns to the prime line, if assigned. 3. Line Preselection has priority over Ringing Line Pickup and prime line assignment.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 195 Maid Status Maid Status General Description This feature allows the Hotel/Motel (H/M) Front Desk Instrument, Property Management System (PMS) termi- nal, or guest room station (using special access code) to register the condition of each guest room. Station Application All stations except House Phones. Operating Procedure To set Maid Status from the Hotel/Motel Front Desk Instrument 1. Depress the STS key. 2. Dial the desired function status code. 3. Depress the STS key again. 4. Dial the guest room number. 5. Depress the SET key. The above two steps can be repeated for other stations. 6. Depress the RLS key. OR 1. Depress the STS key. 2. Dial the guest room number. 3. Depress the SET key - Room Status is displayed. The above two steps can be repeated for other stations. 4. Depress the STS key again. 5. Dial the desired function status number code. 6. Depress the SET key. The above two steps can be repeated for other stations. 7. Depress the RLS key. To set Maid Status from a guest room station by maid or repair person 1. Lift the handset and receive dial tone. 2. Dial the Maid Status feature access code and receive special dial tone. 3. Dial the maid ID code. 4. Dial the desired function status number code. 5. Receive service set tone, then restore the handset.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 196NDA-24158, Issue 2 Maid Status Service Conditions 1. There are a maximum of 8 types of room conditions as follows: 2. Although the system provides for a maximum of 8 types of room conditions, the 8 codes (1-8) provided are not fixed for a given condition. This provides the end user with the flexibility to select any code (1-8) to serve as the Maid Status code for any condition. When Maid Status is displayed, or printed out, the digit(s) dialed as the code when the Maid Status was last changed are displayed or printed. 3. When dialing from a guest station, a Maid Identification code (maid ID code) can be provided (up to 2 dig- its). This is allowed or denied in system programming. Status number Room condition (example; see below) 1Check In 2Check Out 3 Under Cleaning 4 Cleaning Finished 5 Check Finished 6 Out of Service 7 Needs Maintenance 8 Maintenance Complete
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 197 Maintenance Administration Terminal (MAT) Maintenance Administration Terminal (MAT) General Description The Maintenance Administration Terminal (MAT) is a Personal Computer (PC) used for programming and maintenance of the NEAX2000 IVS. The MAT can provide a Maintenance Printout, Peg Count information and fault message output. Additionally, the MAT can be used to Remove and Restore to Service any station in the system and can read or save system data from disks. The MAT can assign the Key Data for the Attendant Console. Station Application Not applicable. Operating Procedure Refer to the NEAX2000 IVS MAT Operation Guide. Service Conditions 1. Any IBM®1 PC-XT compatible PC can be used as a MAT, including the NEC Multispeed. 2. Connection through modems is available, providing remote maintenance capabilities. 3. The MAT can be connected to the system either directly or remotely. Direct connection is through the RS connector of the PIM which houses the MP card. The MAT CA - M cable connects the MAT to the RS connector. Remote connection is available via either an internal modem on the MP card or an external modem for high speed. Remote connection via the internal modem is through the COT card. Connection between the modem and the COT is accomplished through internal switching of the TDSW. Remote con- nection via an external modem is through the MP card. The RS NORM - 4 CA - A cable connects the MP the modem. 4. The following functions can be performed from the MAT: • System, station, and trunk data entry, change, and copy. • Loading, saving, and verification of system data to and from a disk. • ROM check readout of generic program. • Peg Count data display. • Display of fault/fault cleared messages. • Password level assignments • On site or remote access to the system. • Printout of system data (when printer is connected to PC). • Display and setting of system clock/calendar. • Display of station/trunk connected status and forced release. • Multiple assignment for Multiline Terminal/Key/Station/Trunk • Serial port changeover 5. The PC used as the MAT must have an RS-232C port, and cannot be located more than 50 feet from the system when connected on premises. 1. IBM is a registered trademark of International Business Machines.