NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 178NDA-24158, Issue 2
Intercept Announcement
Intercept Announcement
General Description
This feature provides the automatic interception of Direct Inward Dialing (DID) and Tie Line calls which cannot
be completed due to unassigned station or level.  The caller hears a recorded Intercept Announcement which
informs the caller that an inoperative number was reached, and may supply the number for information.
Station Application
Not applicable.
Operating Procedure
To record a message:
1. Go off-hook and receive internal dial tone.
2. Dial the voice recording feature access code and the voice recording card number.  Three seconds of tone
will be supplied.
3. Record the message (maximum duration 60 seconds).
4. Restore the handset.
Service Conditions
1. This feature requires a Digital Announcement Trunk (DAT) card programmed for Intercept Announcement.
2. Multiple calls may be connected to the Intercept Announcement board at the same time.  If a second call
arrives while the first is being processed, the second caller may not hear the announcement from the begin-
ning.
3. If the caller does not hang up, the system will repeat the message.
4. This feature is only available on DID and tie line calls where answer supervision is provided.
5. The following call conditions, which cannot be completed, can be routed to an Intercept Announcement:
• vacant level.
• unassigned station number.
6. Calls to restricted access codes or feature access codes will always receive the Intercept Announcement.
7. Only one common message can be provided for the different intercept conditions.
8. There is no method to exempt individual DID or tie lines from Intercept Announcement.  
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Issue 2
Page 179
Intercom
Manual Intercom
Intercom
General Description
Three types of Intercoms are available: Manual Intercom, Automatic Intercom, and Dial Intercom.  Each type
of Intercom provides access to a small group of Multiline Terminals with simplified calling methods.
 Manual Intercom
General Description
The Manual Intercom groups have up to six Multiline Terminals sharing a common signal path.  Users can call
other members of the Manual Intercom group by pressing a Manual Intercom key; each press sends a tone burst
over the speakers of all the terminals in the group.  When another user answers the call, a speech path is activat-
ed.
Station Application
All Multiline Terminals.
Operating Procedure
1. The caller lifts the handset and presses the Manual Intercom key.  The other members of the group receive
a tone burst.
2. Each subsequent press sends another tone burst.
3. Another user presses the same Manual Intercom appearance and establishes a station-to-station call by lift-
ing the handset.
Service Conditions
1. A Manual Intercom group can consist of two to six Multiline Terminals.
2. A maximum of 25 Manual Intercom groups can be assigned per system.
3. A Manual Intercom is always non-private; therefore, up to 4 members of the group can enter an Intercom
call.
4. Incoming call indications are given to all members of the Manual Intercom group except the originator of
the call.
5. Each Manual Intercom (from 2 to 6 appearances) uses a single extension which can be a software extension
(no supporting hardware is required).
6. Transfer, Call Park, and other extension line features are not available on Manual Intercom.  Dual Hold and
Hold Recall are available on Manual Intercom.
7. More than one Manual Intercom can appear on a Multiline Terminal. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 180NDA-24158, Issue 2
Intercom
Automatic Intercom
 Automatic Intercom
General Description
Automatic Intercom provides a path for Voice Announcement Calls with Handsfree Answerback between two
Multiline Terminals using a line key.  Private conversations can be held by using the Multiline Terminal hand-
sets.  The Busy/Idle status of the associated Multiline Terminal is displayed on the Automatic Intercom line key
LED. 
Station Application
All Multiline Terminals.
Operating Procedure
1. The caller lifts the handset and presses the Automatic Intercom key.
2. The called terminal receives a tone burst followed by Voice Announcement and can answer using Handsfree
Answerback. 
OR
3. The caller can change the call to a ringing call by dialing 1.
4. The called terminal must press Automatic Intercom key and lift the handset to answer ringing call.
Service Conditions
1. Only two Multiline Terminals can share an Automatic Intercom path.
2. The maximum number of Automatic Intercom paired stations per system is 32.
3. More than one Automatic Intercom can appear on a Multiline Terminal.
4. Automatic Intercoms are private.
5. Each Automatic Intercom pair uses two extensions which can be software extensions (no supporting hard-
ware is required).
6. Dual Hold with hold recall is available on Automatic Intercom.  Other extension features such as Call Trans-
fer, Call Park, etc. are not available.
7. When the called terminal is busy, the caller will receive busy tone.
 Dial Intercom
General Description
Dial Intercom comprises up to 10 Multiline Terminals which can call each other using a dedicated Dial Intercom
line key with abbreviated dialing.  Dial Intercom calls can be Voice Announce with Handsfree Answerback or
ringing calls.
Station Application
All Multiline Terminals. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Revision 2.4 Addendum-004
Page 181April, 1997
Intercom
Dial Intercom
Operating Procedure
1. The caller lifts the handset, presses the Dial Intercom key, and receives dial tone.
2. The caller dials the one-digit Intercom code of the called Multiline Terminal (0-9).
3. The called terminal receives a tone burst followed by Voice Announcement and can answer using Handsfree
Answerback. 
OR
1. The caller can dial 1 to change the call to a ringing call. (Each 1 dialed changes the mode from ringing to
Voice Announce or vice versa).
2. To answer a ringing call the user must lift the handset and press the flashing Dial Intercom key. 
Service Conditions
1. A maximum of 25 Dial Intercom groups are available per system. A maximum of 10 Multiline Terminals
per Dial Intercom group are allowed.
2. A Multiline Terminal can have more than one Dial Intercom appearance.
3. Each Dial Intercom provides a single voice path.
4. Intercom number assignments are one digit (0-9).
5. A Dial Intercom is private, and the other members of the group can not enter an Intercom call.
6. Incoming call indication is only given to the called party within the Dial Intercom group.
7. Each Dial Intercom (from 2 to 10 appearances) uses a single extension, which can be a software extension
(no supporting hardware is required).
8. Dual Hold and hold recall are available on Dial Intercom. Other extension features such as Call Transfer,
Call Park, etc. are not available. 
9. If the called party, within the Dial Intercom group, is busy (off hook) on its primary extension, the station
making the intercom call will receive busy tone. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 182NDA-24158, Issue 2
Internal Tone/Voice Signalling
Internal Tone/Voice Signalling
General Description
Multiline Terminals can signal incoming internal calls by Voice Announcement or by ringing according to the
programmed mode (Voice first or Ring first) of the called terminal.  The caller can dial the digit 1 to change
from Voice Announcement to Ring Tone or vice versa.
The Multiline Terminal assigned this feature can program the following two modes:
•Voice Mode: allows an incoming call to terminate with Voice Announcement.
•Tone Mode: allows an incoming call to terminate with ringing.
Station Application
All Multiline Terminals.
Operating Procedure
When a called Multiline Terminal has been set to Ring First
1. Press the extension line key and lift the handset.
2. Dial extension number.  The called partys extension will ring.
3. The handset must be used for reply. 
OR
Dial 1.
4. Wait for voice page alert tone.
5. Voice announce call.
6. The called party can reply handsfree.
When a called Multiline Terminal has been set to Voice First
1. Press the extension line key and lift the handset.
2. Dial extension number.  Wait for voice page alert tone.
3. Voice announce call.
4. The called party can reply hands-free.
OR
Dial 1.
5. The called partys extension will ring.
6. The handset must be used to reply.
To set Voice/Tone mode
1. Press the SPKR key.
2. Dial the Voice/Tone Programming access code and receive feature dial tone.  The LCD will show the cur-
rent mode of the Multiline Terminal.
3. Dial any single digit (0-9).  Voice mode is switched to Tone mode (or vice versa) and Service Set tone is
received. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Issue 2
Page 183
Internal Tone/Voice Signalling
4. Press the SPKR key.
Service Conditions
1. When a Multiline Terminal is receiving a Voice Announcement, it cannot receive any other audible signal. 
2. Single-digit feature access codes must be allowed in system programming.
3. Voice Announce service on extension lines can be allowed or denied on a system basis.
4. Microphone control MIC lamp must be lit for Handsfree Answerback response.
5. Refer also to the Intercom Features and Specifications.
6. Voice announcement is available only to the primary extension of the dialed station.  
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 184NDA-24158, Issue 2
Internal Zone Paging with Meet-Me
Internal Zone Paging with Meet-Me
General Description
This feature allows the Attendant Console and system users to page over the built-in speakers of the Multiline
Terminals within the assigned zone or all zones.
Station Application
All stations.
Operating Procedure
To page from a Multiline Terminal or a Single-Line Telephone
1. Lift the handset and receive extension dial tone.
2. Dial the Internal Zone Paging feature access code for the desired zone/all zones or press line key assigned
for the desired zone/all zones.
3. Page the desired party.
To page from Attendant Console
1. Press an idle LOOP key.
2. Dial the Internal Zone Paging feature access code for the desired zone/all zones.
3. Page the desired party.
To answer (Meet-Me) from a Multiline Terminal or a Single-Line Telephone
1. Lift the handset and receive extension dial tone.
2. Dial the Meet-Me Answer feature access code.
3. Converse.
Service Conditions
1. The maximum number of internal paging zones is 8, zone 0 through zone 7.  Up to 8 Internal zones  can be
accessed simultaneously by different stations.
2. The paging station can only page to one zone at a time. For all-zone paging, the paging station can page
Zone 0 through Zone 5 simultaneously.
3. The maximum number of Multiline Terminals within one zone is 16.
4. A busy Multiline Terminal will not be paged during an Internal Zone Page.
5. Multiline Terminals can be assigned to more than one zone.
6. Meet-Me Answer cannot be done after performing a consultation hold.
7. Any station can page any zone.
8. The paging station will not receive busy tone when all stations in the paged zone are busy.
9. For the following paging, a paged station must dial paging station number or attendant access code to an-
swer without Meet-Me Answer:
• Zone Paging by Attendant Console
• All Zone Paging by any station or attendant  
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Issue 2
Page 185
Keyboard Dialing - Data Adapter
Keyboard Dialing - Data Adapter
General Description
This feature provides Data Terminal Equipment (DTE) with the ability to originate a call using the keyboard of
the DTE or by sending a command character set from the DTE. The user may also originate a voice call at the
same time. The voice and data call can be placed to two different locations.
Station Application
All Multiline Terminals with LCD equipped for Data Communication.
Operating Procedure
Using the Hayesâ command set
n  To initiate a data call
1. Enter the carrier control command ATC1 from the keyboard on the DTE and press the RETURN key. The
display on the DTE will indicate: OK.
2. Enter the originating command ATD and the desired data station number XXXX and then press the RE-
TURN key.
3. When the called party answers by entering the answering command ATA and pressing the RETURN key,
the DTE will display CONNECT.
n  To release from a data connection
1.  Enter the release request command +++ from the keyboard of the DTE. The DTE will display OK.
2.  Enter the release command ATHO and press the RETURN key. The DTE will display NO CARRIER.
3.  The data connection is now released.
Using the V.25bis command set
n  To initiate a data call
1. Enter the originating command CRN from the keyboard of the DTE and the desired data station number
XXXX and then press the RETURN key. The display on the DTE will indicate: OK.
2. When the called party answers automatically. (If automatic answer is not set at the called DTE, enter the
answering command CIC and press the RETURN key.)
3. The DTE will display INC.
n  To release from a data connection
1. Enter the release request command +++ from the keyboard of the DTE. The DTE will display OK.
2. The data connection is now released.
n  When the distant end DTE disconnects
1. When the distant end DTE releases, a buzzer will sound two times from the Data Adapter.
2. Enter the release command RLS and press the RETURN key. The LCD displays RLS and DTE displays
RELEASED. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 186NDA-24158, Issue 2
Keyboard Dialing - Data Adapter
3. The data connection is now released.
Service Conditions
1. Only Multiline Terminals with LCD equipped with a Data Adapter can use Keyboard Dialing.
2. When data communication is established using the keypad, the dialed number will be indicated on the LCD,
but there will be no indication on the DTE. When data communication is established using Keyboard Dial-
ing, the dialed number will be indicated on the Multiline Terminals LCD.
3. When an incoming data call is received, the display of the DTE and the Multiline Terminal will show the
number of the calling data station, or incoming trunk type and number.
4. The maximum amount of data stations that can be assigned Keyboard Dialing is 128 per system. Refer to
the Data Communication Command Guide for detailed information on data station installation.
5. The Hayes
® command set or V.25bis command set can be used depending on the switch setting in the Data
Adapter and the data setting from Multiline Terminal keys or keys on DTE keyboard.
6. A Multiline Terminal with Keyboard Dialing assigned uses two time slots: one for voice and one for data.
Note:Hayes is a registered trademark of Hayes Microcomputer Products, Inc. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Issue 2
Page 187
Last Number Redial
Last  Number  Redial
General Description
This feature allows users to redial the last station-to-station or outside number they dialed using a feature access
key or a feature access code.  This is useful when the called station is busy or does not answer.
Station Application
All stations and Attendant Consoles.
Operating Procedure
From a Multiline Terminal
1. Go off-hook and receive dial tone.
2. Press the LNR/SPD key followed by a #, or dial the Last Number Redial feature access code.
3. The system will redial the last number dialed from that station.
From a Single Line Telephone
1. Go off-hook and receive dial tone.
2. Dial the Last Number Redial feature access code.
3. The system will redial the last number dialed from that station.
From an Attendant Console
1. Depress an idle LOOP key.
2. Press the LNR key followed by a #.
3. The system will redial the last number dialed from that attendant.
Service Conditions
1. The maximum number of digits that can be stored for Last Number Redial is 32.
2. Dialing digits after going off-hook replaces previously stored digits with the new digits.
3. When the Step Call feature is used, the final destination number is stored in memory.
4. Pressing the LNR/SPD key when the Multiline Terminal is idle displays the stored number on the LCD, and
turns on the speaker (SPKR) LED.
5. This feature stores numbers dialed on the Multiline Terminals primary or secondary extension, or Direct-
Trunk Appearances.  This feature does not store Dial Intercom or data calls.
6. If the NEAX2000 IVS is designated as KF registration, this feature is not available.