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NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications
NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications
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NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 198NDA-24158, Issue 2 Maintenance Administration Terminal (MAT) Battery Release Control 6. When stations or trunks are expanded, moved, or changed, office data for a Multiline Terminal key/station/ trunk can be copied and multiple assignment of related office data is possible. 7. If a station is assigned the following data, it is not possible to change the stations port assignment by mul- tiple assignment: • Station Hunting Group • Call Pickup Group • UCD Group 8. The MAT can make backup disks of office data. 9. The following changes cannot be made without initialization: • Addition of a Port Interface Module (PIM), • Addition of any AP (Application Processors) including the following: • AP-00 - Station Message Detail Recording/Hotel/Motel package • AP-01 - Authorization Code expansion package • Addition of Multiline Terminal data port 10. When the NEC Multispeed PC is used, a 3-1/2 inch disk is required for MAT operation. The office data disk must also be a 3-1/2 inch disk and must be locally provided. 11. The system clock/calendar is entered using a 24 -hour clock, and the month, day and date. Battery Release Control General Description This feature provides the MAT with the ability to release and reconnect backup batteries from the System. This prevents an excessive discharge of the batteries when a long - term power outage is planned (ex. building main- tenance). Station Application Not applicable. Operating Procedure Refer to the NEAX2000 IVS Maintenance Manual. Service Conditions 1. This feature is available for both internal and external batteries. 2. This feature is effective on a system - wide basis (ex. all the batteries connected to the system are released or reconnected at the same time, when this feature is activated). 3. If the system is initialized while in a battery - off state, the batteries are automatically reconnected to the system.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 199 Maintenance Administration Terminal (MAT) Configuration Report Configuration Report General Description This feature displays various configuration information on the MAT, such as type of card mounted, terminal type, extension number, restriction class, service class, and reports on time slot allocations. Station Application Not applicable. Operating Procedure Refer to the NEAX2000 IVS MAT Operation Guide. Service Conditions 1. To print out a Configuration Report, connect a printer to the MAT first, then set the printer to ready status. 2. When not printing out any configuration report, set the printer to the wait status (select mode OFF, etc.) or disconnect the printer from the MAT. 3. The printer should be an 80-column or more type. 4. To list the PIM configuration, select the target PIM (PIM 0_7), then select the specified LT Line/Trunk number group. There are 2 sets of LT number groups, which correspond to Line Equipment Numbers (LENs) as follows: LT 00–07 ... LEN 000–031 LT 08–15 ... LEN 032–063 5. To understand the meaning of information displayed on the MAT screen or printed out, press the MAT func- tion key [F2] and a help message will display on the MAT screen. 6. The total number of LEN numbers that can be displayed at one time for List Up of Configuration Report is 32 or less. Detailed information on individual LENs can be provided. 7. The number of LENs to be displayed for printout of 8 LEN at a time is 8 consecutive LENs. Fault Message General Description This feature stores fault messages of the NEAX2000 IVS, and displays the fault messages on the MAT. When a fault has occurred, this feature provides alarm indication to external circuits by driving relay contacts. Station Application Not applicable. Operating Procedure Refer to the NEAX2000 IVS MAT Operation Guide.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 200NDA-24158, Issue 2 Maintenance Administration Terminal (MAT) Listup Service Conditions 1. Print out of fault messages is possible through the printer connected to the MAT. Print out is by manual request only. 2. The maximum number of fault messages that can be stored is 16. 3. For providing external alarm indication, equipment such as a Fault Display Panel must be installed. Exter- nal alarm indication is provided using a contact to ground at the main distribution frame. One contact is needed for minor alarms, and one contact is needed for major alarms. 4. The following fault messages are provided: • System Initialized • Number of stack overflows was more than a fixed number • MP-FP/AP communication failure • FP/AP board down/turned back to normal condition • DTI line failure/turned back to normal condition • CCH link connection failure/turned back to normal condition • Number of lock-out station was more than/less than a fixed number • SMDR output buffer memory overflow/turned back to normal condition • AC/DC Power Supply failure/burned buck to normal condition (AC input down, DC output down, fuse blown) • DLC failure/turned back to normal condition 5. This feature is also available from the Customer Administration Terminal. Listup General Description The Listup feature is a program available on a floppy disk which allows the Maintenance Administration Ter- minal (MAT) or a separate IBM® PC (or compatible), to display and/or print the database of the NEAX2000 IVS. Station Application Not Applicable. Operating Procedure Refer to the NEAX2000 IVS MAT Operation Guide. Service Conditions 1. The Listup feature can be used as a separate DOS program or may be run from within MAT mode. 2. The Listup program allows selection of a draft mode or IBM graphics mode printout. 3. Selection of the entire database or a partial database, for printout, is available.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 201 Maintenance Administration Terminal (MAT) Maintenance Printout Maintenance Printout General Description The Maintenance Administration Terminal can print system data to a locally provided printer. Station Application Not applicable. Operating Procedure Refer to the NEAX2000 IVS MAT Operation Guide. Service Conditions 1. The personal computer used as the MAT must have an operating system with a print screen function. By using this function, all information displayed on the screen can be printed. Refer to the MAT-Listup Fea- tures and Specifications for printing of the database without the print screen function. 2. The following information can be printed: • All office data. • Peg Count data. • Fault condition codes. • All commands entered by a programmer. Passwords General Description This feature of the NEAX2000 IVS allows the system to be programmed such that access to program changes is controlled by Passwords. Up to eight Password levels are available. This feature, when activated, prevents unwanted changes by unauthorized personnel. Passwords are active for both the Maintenance Administration Terminal (MAT) and the Customer Administration Terminal (CAT). Station Application All Stations allowed to use the CAT Mode. Operating Procedure Refer to the NEAX2000 IVS Command Manual and MAT Operation Guide for details on using Passwords. Service Conditions 1. The data that can be changed from the MAT/CAT can be limited by the Password level assigned in system data. There are eight levels of Passwords. Access to available commands for each Password level is as- signed in the system data. 2. Viewing of system data is allowed, but changing the data requires Password entry, when this feature is ac- tive.
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 202NDA-24158, Issue 2 Maintenance Administration Terminal (MAT) Peg Count 3. The Passwords are never displayed, either on the CAT or the MAT. Special care should be taken when as- signing Passwords to command authorization levels. If a Password is forgotten, access to system program- ming may be severely limited and may require system reinitialization and reprogramming. Peg Count General Description This feature permits traffic information to be accessed from the MAT. Station Application Not applicable. Operating Procedure Refer to the NEAX2000 IVS MAT Operation Guide. Service Conditions 1. All information required for this feature is registered at the MAT. 2. The following information can be accessed: • Number of successful attempts at outgoing access, based on trunk route. • Number of times all trunks were busy, based on trunk route. • Number of incoming calls, based on trunk route. • Number of incoming calls connected to busy tone and then trunk abandoned. • Quantity of incoming calls with no answer and trunk abandoned, based on trunk route. • Number of times a push button register was connected, on a system basis. • Number of times all push button registers were busy, on a system basis. • Number of outgoing connections using modem trunks, based on modem trunk group. • Number of incoming connections using modem trunks, based on modem trunk group. • Number of times all modem trunks were busy, based on modem trunk group. • Number of times the Conference circuits were used, on a system basis. • Number of times Conference circuits were all busy, on a system basis. • Number of times an incoming call was Call Forwarded-No Answer to the Attendant or another station (on DID, Tie or DIT lines), on a system basis. • Number of Tandem Connections, on a system basis. • Number of times a push button register was connected to a trunk, based on trunk route. • Number of Attendant calls including recalls, on a system basis. • Number of station-to-station calls, on a system basis. • Number of times senders were all busy, on a system basis. • Number of ring generator capacity overflows, on a system basis. • Number of DTE to DTE connections, on a system basis.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 203 Maintenance Administration Terminal (MAT) Remote Maintenance (UCD Peg Count) • Number of answered calls by UCD group. • Number of incoming calls by UCD group. • Number of waiting calls for a pre-determined time into queuing mode on the UCD group. • Number of incoming calls to all busy stations in the UCD group. • Number of answered calls in the UCD group. 3. This feature is also available from the Customer Administration Terminal. Remote Maintenance General Description This feature allows station and trunk changes or reassignments to be performed without a site visit by service personnel, and can be used to retrieve fault codes prior to visiting a site. One Remote Maintenance center can service an unlimited amount of systems, thus reducing the amount of personnel to maintain each site, travel costs and customer billing for each site. Station Application Not applicable. Operating Procedure The operation of this feature requires a Maintenance Administration Terminal (MAT). All related operations and programming can be found in the NEAX2000 IVS MAT Operation Guide. Service Conditions 1. The following additional equipment is required for this feature: • A modem at the maintenance center and one at each remote site. (When the internal modem of the Main Processor (MP) is used , no modem at each remote site is required) • An RS-NORM-4 CA-A cable for connection between the MP and the on-site modem. (When the inter- nal modem of the MP is used, the above cable is not required) 2. The internal modem of the MP is compatible with the following specifications: • CCITT V.22 Sync.1200 bps • CCITT V.22 bis Async.2400 bps • Bell 212A Async.1200 bps 3. Any one of the following connections are also required for access to the modem: • A dedicated line • Direct Inward System Access (DISA) • Attendant controlled transfer • Direct Inward Termination 4. The following operations can be executed from the Remote Maintenance location: • Retrieval of fault data • Retrieval of Peg Count information
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 204NDA-24158, Issue 2 Maintenance Administration Terminal (MAT) Remove And Restore Service • Deletion or addition of system data (line, trunk, etc.) using a preprogrammed security password • Multiple data assignment by device number (stations, trunks, and Attendant Console) • Copying of station data from one station to other stations (when adding sequential stations in groups) • Release / Reconnection of backup batteries • Display of station line status 5. Refer to the Maintenance Administration Terminal (MAT) Features and Specifications for more informa- tion. Remove And Restore Service General Description This feature allows any station or trunk to be busied out and restored from the MAT. Station Application Not applicable. Operating Procedure Refer to the NEAX2000 IVS MAT Operation Guide. Service Conditions 1. During busy-out state, call termination is restricted for stations and allowed for trunks, and call origination is available for stations and restricted on trunks. 2. This assignment is done by MAT, and is assigned on a per station or per trunk basis. 3. When a station or trunk is busied out while a call is in progress, the call is not interrupted. The station or trunk is made busy upon the circuit becoming idle. 4. The busy lamps on the associated interface card flash at 60 IPM (impulses per minute) when busied out. 5. This feature is also available from the Customer Administration Terminal. Station Line Status Display General Description This feature allows line status of single-line telephones and Multilane Terminals to be displayed on the MAT, for the detection of faulty lines dunning regular testing or after complaints. Station Application Not applicable. Operating Procedure Refer to the NEAX2000 IVS Maintenance Manual.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Issue 2 Page 205 Maintenance Administration Terminal (MAT) Station/Trunk Status Display Service Conditions 1. This feature is effective during on-line status only. 2. For single - line stations, this feature mauy affect the operating status of the stations accommodated in the same LC card as the station to be displayed. Therefore, it is recommended that this feature is performed after complaints or problems should occur. 3. Printout of station line status is not available through the printer connected to the MAT. 4. Station line status are displayed in numerical data. The numerical data represents the status from both hardware and software aspects. Following shows the numeral data displayed and their corresponding status. Hardware Status Software Status 5. This feature is also available from the Customer Administration Terminal. Station/Trunk Status Display General Description This feature allows station/trunk connection status to be displayed on the MAT. If the status is abnormal, this feature can forcibly release the connection by the operation from the MAT. Station Application Not applicable. Displayed Data Status (Single - Line Station) Status (Multiline Terminal) 00 Terminal is not connectedTerminal is not connected OR B - wire is grounded 01 Terminal is connected Terminal is connected 02Circuit is looped OR Short CircuitShort Circuit 03 A - wire is grounded A - wire is grounded 04 LC card is not mounted DLC card is not mounted 0 5 Te s t B u s y Te r m i n a l F a i l u r e 06 — DLC Card Down 08 — Line Failure 01 Terminal is idle 02 Terminal is in line lockout status 03±08 Terminal is hush
NEAX2000 IVS Business/Hotel/Data Features and Specifications Page 206NDA-24158, Issue 2 Maintenance Administration Terminal (MAT) Station/Trunk Status Display Operating Procedure Refer to the NEAX2000 IVS Operation Guide. Service Conditions 1. Print out of connection status or execution report of forced release is available through the printer connected to the MAT. 2. This feature is available for the following: • Trunk number (T1 or analog trunks) • Station number • Virtual station number (Except for Intercom/Dual path/Attendant position loop line.) • Data station number 3. The MAT continues to scan and update the latest connection status on the screen during connection status display.
NEAX2000 IVS Business/Hotel/Data Features and Specifications NDA-24158, Revision 2.5 Addendum-005 Page 207October, 1997 Message Center Interface (MCI) Message Center Interface (MCI) General Description This feature provides an interface with a customer supplied Voice Mail System (VMS) which can send Message Waiting lamp control data to the NEAX2000 IVS. The Message Center Interface (MCI) can provide the following operations: 1. When terminating the call to the VMS, the NEAX2000 IVS sends call connection status information to the VMS through the MCI. 2. The VMS sends the Message Waiting Lamp on data to the MCI. 3. The NEAX2000 IVS, upon receiving this control data from the MCI, illuminates the Message Waiting lamp of the corresponding station. 4. The VMS, upon receiving retrieved message information, will send the Message Waiting lamp control data requesting the NEAX2000 IVS to extinguish the Message Waiting lamp of the corresponding station. Station Application All stations. Operating Procedure To originate a voice mail message 1. Go off hook and receive dial tone. 2. Dial the voice mail pilot number and receive ringback tone. 3. Follow the instructions given by the voice mail system. To set call forwarding to a voice mail system • Call Forwarding - All Calls • Split Call Forwarding - All Calls •Call Forwarding - Busy Line • Split Call Forwarding - Busy Line •Call Forwarding - No Answer • Split Call Forwarding - No Answer 1. Go off hook and receive dial tone. 2. Dial the Call Forwarding or Split Call Forwarding feature access code and receive feature dial tone. 3. Dial the voice mail extension number and receive service set tone. The LCD displays: [SET xxxx] VMS: Voice mail extension number Connection when an extension line number whose call forwarding is set to a voice mail system is called from another station 1. Go off hook and receive dial tone. 2. Dial the desired station number and receive ringback tone. The LCD displays: [FDA xxxx] VMS: Voice mail extension number