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NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications

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    							NEAX2000 IVS Business/Hotel/Data Features and Specifications
    NDA-24158, Issue 2
    Page 279
    Station Hunting
    Station Hunting - Circular
    Station Hunting
    General Description
    Three Station Hunting arrangements are available.  Station Hunting - Circular processes the call no matter which
    station in the hunt group is called.  Station Hunting - Terminal initiates a hunt only when the pilot number of a
    hunt group is called.  Station Hunting - Secretarial is initiated when a busy secretarial station in a Station Hunt-
    ing - Circular group or Station Hunting - Terminal group is reached.
     Station Hunting - Circular
    General Description
    When a busy station in a hunt group is called, this feature permits the call to be processed automatically through
    the hunt group in a preprogrammed order from that stations position within the hunt group.
    Station Application
    All stations.
    Operating Procedure
    No manual operation is required.
    Service Conditions
    1. When all stations within a Station Hunting - Circular group are busy, the calling party will receive busy tone
    unless the call is rerouted by Station Hunting - Secretarial.
    2. Assignment of station numbers to a Station Hunting - Circular group may be in any numerical order.  The
    last station in the order of hunting can be programmed, if required (Switch Back System).
    3. Calls to any programmed station in a Station Hunting - Circular group will, when that station is busy, pro-
    ceed through all other stations entered subsequently in the hunt group until reaching the last.  
    4. If a hunt group station has set Do Not Disturb, hunting will bypass that station and continue in the order of
    hunting.
    5. The maximum number of stations per hunt group is 60.
    6. There is no limit to the number of Station Hunting - Circular groups within the system.
    7. In a Station Hunting - Circular group, any number of stations can be designated as secretarial stations.  When
    all stations in the the Station Hunting - Circular group are busy, the system will reroute a call initiated to the
    secretarial station to a preassigned Station Hunting - Secretarial group.  All stations within the Station Hunt-
    ing - Circular group can be assigned the same station as an entry to the Station Hunting - Secretarial group.
    8. Call Forwarding - All Calls has priority over Station Hunting if the dialed station has this feature set.  Call
    Forwarding - Busy, if set at the called station, can occur if all stations in the hunting group are busy.
    9. Recalls (Call Back, Call Park, Camp-On, Call Transfer, etc.) return to the originating station and do not
    hunt.
    10. Each station can belong to only one hunt group.  
    						
    							NEAX2000 IVS Business/Hotel/Data Features and Specifications
    Page 280NDA-24158, Issue 2
    Station Hunting
    Station Hunting - Terminal
    11. This feature will be activated whenever the hunt group is dialed or terminated under the following condi-
    tions:
    • Dialed from a station
    • Dialed from Attendant Console
    • Dialed from Direct Inward Dialing (DID)
    • Dialed from an Tie Line
    • Terminated by Direct In Termination (DIT)
    • Terminated by Hotline - Inside/Outside
    • Terminated by Off-Hook Alarm
    • Terminated by Priority Call
    12. The Attendant Console cannot be a member of a hunt group.
     Station Hunting - Terminal
    General Description
    When a pilot number is dialed and that number is busy, sequential Station Hunting will be initiated.  However,
    if a number other than the pilot number is dialed and that number is busy, busy tone will be provided rather than
    initiate Station Hunting.
    Station Application
    All stations.
    Operating Procedure
    No manual operation is required.
    Service Conditions
    1. If all lines in a hunt group are busy, the caller will receive busy tone.
    2. Only calls to the pilot number will initiate a Terminal Hunt.  Calls to other stations in the Terminal Hunt
    group will ring at that station, or receive busy tone.
    3. The maximum number of stations that can be included in one Station Hunting group is 60, including the
    pilot station.
    4. When the extension number used as a pilot number has set Call Forwarding-All Calls, Call Forwarding will
    reroute the call and Station Hunting-Terminal will not occur.
    5. When an extension within the Station Hunting-Terminal group other than the pilot extension sets Call For-
    warding-All Calls, calls already in the hunt process will bypass the extension and continue hunting.  Calls
    directed to the extension (versus directed to the pilot extension) will follow the Call Forward setting.
    6. When any extension except a pilot in a hunt group has set Do Not Disturb, the extension will be bypassed
    and Station Hunting continues.  When a pilot station has set Do Not Disturb, the calling party will receive
    reorder tone.
    7. There is no limit to the number of Station Hunting - Terminal groups within the system.  
    						
    							NEAX2000 IVS Business/Hotel/Data Features and Specifications
    NDA-24158, Issue 2
    Page 281
    Station Hunting
    Station Hunting - Secretarial
    8. The priority for call handling by features, to a pilot station, is as follows:
    • Call Forwarding - All Calls
    • Station Hunting
    • Call Forwarding - Busy Line
    • Camp-On (Call Waiting Method/Transfer Method)
    9. Recalls (Call Back, Call Park, Camp-On, Call Transfer, etc.) return to the originating station and do not
    hunt.
    10. This feature will be activated whenever the hunt group is dialed or terminated under the following condi-
    tions:
    • Dialed from a station
    • Dialed from Attendant Console
    • Dialed from Direct Inward Dial (DID)
    • Dialed from an E&M Tie Line
    • Terminated by Direct In Termination (DIT)
    • Terminated by Hotline - Inside/Outside
    • Terminated by Off-Hook Alarm
    • Terminated by Priority Call
     Station Hunting - Secretarial 
    General Description
    This feature allows assignments to be given to members of Terminal and Circular Hunting groups to reroute
    calls (when their hunting group is all busy) to a back-up hunting group.
    Station Application
    All stations.
    Operating Procedure
    No manual operation is required.
    Service Conditions
    1. When all stations in a hunt group are busy, a method of rerouting the incoming calls to a back-up Station
    Hunting-Secretarial hunt group exists.  For a Terminal Hunt group, the pilot number is assigned an exten-
    sion number of a station within the back-up Station Hunting - Secretarial group.  For a Station Hunting -
    Circular group, each station (because each station can be considered a pilot station) is assigned an extension
    number of a station within the back-up Station Hunting-Secretarial group.  When all stations in the Terminal
    or Circular Hunt are found busy, the system will reroute incoming calls to that station in the Station Hunting-
    Secretarial group, and station hunting will continue.
    2. The Station Hunting-Secretarial hunt group can be a Circular or Terminal Hunt group.
    3. A maximum of 31 extensions can be members of the Station Hunting - Secretarial group. 
    						
    							NEAX2000 IVS Business/Hotel/Data Features and Specifications
    Page 282NDA-24158, Issue 2
    Station Hunting
    Station Hunting - Secretarial
    4. Any number of stations in Station Hunting - Terminal groups and Station Hunting - Circular groups can
    have their calls rerouted to a station within the Station Hunting - Secretarial group.  In practice, it is best for
    the pilot number of Station Hunting - Terminal groups and every member of Station Hunting - Circular
    groups to be assigned an entry extension into the Station Hunting - Secretarial group.  All Station Hunting
    - Terminal and Station Hunting - Circular groups can be rerouted to a single extension within the Station
    Hunting - Secretarial group.  Multiple entry points can be used by assigning different Station Hunting - Ter-
    minal pilot extensions and different Station Hunting - Circular member extensions to different Station Hunt-
    ing - Secretarial extensions.
    5. Unlike the normal Circular Hunt group where a call to a member extension which has Call Forwarding-All
    Calls or Call Forwarding-Busy set will result in Call Forwarding occurring, a rerouted Station Hunt group
    will not follow call forward setting, but will bypass the forwarded station and continue the Secretarial Hunt.
    6. One Station Hunting Secretarial group is available per system.  
    						
    							NEAX2000 IVS Business/Hotel/Data Features and Specifications
    NDA-24158, Revision 2.1 Addendum-001
    Page 283February, 1996
    Station Message Detail Recording (SMDR)
    Station Message Detail  Recording (SMDR)
    General Description
    This feature provides a call record for outgoing station-to-trunk calls and incoming trunk-to-station calls (in-
    cluding Data Call).  This facilitates cost control by identifying trunk use and misuse by individual stations.  Sta-
    tion Message Detail Recording (SMDR) enables call billing to customers and clients, and provides a means for
    checking local telephone bills.
    Station Application
    All stations.
    Operating Procedure
    No manual operation is required. 
    						
    							NEAX2000 IVS Business/Hotel/Data Features and Specifications
    Page 283-1Addendum-001 NDA-24158, Revision 2.1
    February, 1996
    Station Message Detail Recording (SMDR)
    Call Pickup - Direct
    Service Conditions
    1. SMDR can be programmed to record all outgoing calls or toll calls only, depending on the customers re-
    quirements.
    2. When customer provided computer equipment is connected using the RS-232C interface, SMDR informa-
    tion will be transmitted directly to the equipment as each call record is completed.
    3. One RS-232C interface port is provided.  The following specifications apply to this port:
    • Synchronization: Asynchronous
    • Data Speed: 9600 bps (maximum)
    • Code: ASCII 7- or 8-bit + parity bit
    If the distance between the NEAX2000 IVS and the processing computer exceeds 50 feet, an asynchronous
    modem should be used.
    4. If the outgoing call is directed to a trunk which does not supply answer supervision, SMDR will start re-
    cording the call approximately 10 seconds after the last digit has been dialed.
    5. Supervison of the status of the external RS-232C terminal is not supplied.
    6. There are two kinds of SMDR features as follows:
    a) Built-in SMDR
    The CP03 (Main Processor) card has one of RS-232C ports for SMDR. This card provides memory
    for a maximum of 128 calls, and provides a record of a maximum of 32 trunk calls simultaneously for
    a maximum of 4 digit extension number.
    b) SMDR with AP00
    The AP00 (Application Processor) card provides memory for a maximum of 1000 calls. To expand 
    the memory up to 12,000 calls, an additional memory card (ME00) can be installed.
    When a call is completed, the record is sent to the output device and is removed from memory. Should the
    amount of calls exceed the SMDR memory, those overflow calls will not be recorded.
    7. The built-in SMDR can not be provided when AP00 is mounted.
    8. The built-in SMDR does not provide a record of tandem calls.
    9. Account Codes, Forced Account Codes, Authorization Codes and DISA Codes on Tandem connections
    (SMDR with AP00 only) are reported in the applicable call record.
    10. SMDR with AP00 provides a record of incoming Tie Line tandem calls where another trunk is dial accessed.
    11. For details of SMDR format, data stream, memory buffer, etc., refer to the NEAX2000 IVS SMDR System
    Manual. 
    12. Up to 16 digits of the calling subscriber’s number for Automatic Number Identification (ANI) and CPN (IS-
    DN) can be recorded in the SMDR by system programming. 
    						
    							NEAX2000 IVS Business/Hotel/Data Features and Specifications
    Page 284Addendum-001 NDA-24158, Revision 2.1
    February, 1996
    Station Speed Dialing
    Station Speed Dialing
    General Description
    This feature allows a station user to dial frequently called numbers by dialing an access code and an abbreviated
    code, or by depressing a One Touch key assigned for Station Speed Dialing capability.
    Station Application
    All stations.
    Operating Procedure
    Multiline Terminals
    n  To operate using a One Touch key:
    •Depress the One Touch key associated with the desired telephone number.  The speaker automatically turns 
    on and the number is dialed.
    n  To operate using dial access
    1. Depress the LNR/SPD key.  The speaker and SPKR LED automatically turn on and feature dial tone is re-
    ceived.
    2. Dial the abbreviated code assigned to the desired number.
    3. The number is dialed.
    n  To program numbers in memory for One Touch key
    1. Depress the CNF key and the desired One Touch key.  Previously stored digits will be displayed on the
    LCD.
    2. Dial the desired number.  The old digits will be erased and the new number is displayed.
    3. Depress the CNF key.  The LCD will display SET.
    n  To program numbers in memory for dial access
    1. Depress the FNC key followed by the LNR /SPD key.
    2. Dial the abbreviated code to be assigned.
    3. Dial the desired telephone number including a trunk access code.
    4. Depress the FNC key. 
    						
    							NEAX2000 IVS Business/Hotel/Data Features and Specifications
    NDA-24158, Revision 2.1 Addendum-001
    Page 285February, 1996
    Station Speed Dialing
    Single Line Telephones
    n  To operate
    1. Go off-hook and dial the Station Speed Dialing feature access code.
    2. Dial the abbreviated code assigned to the desired number.
    3. The number is dialed.
    n  To program numbers in memory
    1. Go off-hook and dial the Station Speed Dialing programming code.
    2. Dial the abbreviated code to be assigned. 
    3. Dial the trunk access code and the desired telephone number.
    4. Restore the handset. 
    						
    							NEAX2000 IVS Business/Hotel/Data Features and Specifications
    Page 285-1Addendum-003 NDA-24158, Revision 2.3
    October, 1996
    Station Speed Dialing
    Service Conditions
    1. Each Station Speed Dialing buffer can store a maximum of 16 digits, including pauses. The trunk access
    code (maximum 2 digits) must be dialed to be stored; however, the trunk access code is not counted in the
    16 digits. If the first and/or second digit is not a trunk access code, a maximum of 6 digits can be stored.
    2. There are 10 Speed Dialing buffers in a memory block, and there are 450 memory blocks for a total of 4500
    Speed Dialing buffers per system.
    3. Single Line Telephones and the Multiline Terminals can be assigned up to 10 memory blocks (100 buffers)
    each. When Station Speed Dialing is assigned, the minimum assignment is one memory block (10 buffers). 
    4. The same memory blocks can be shared by multiple stations. When the same memory blocks are shared,
    there is an assignment that allows selected stations to be able to reprogram the buffer on a per-station basis.
    5. Only the feature keys on Multiline Terminals can be programmed for internal or external calls. All other
    Speed Dialing buffers are for trunk calls only.
    6. Code Restriction can be allowed or denied with Station Speed Dialing on a system basis.
    7. The numbers stored in each Speed Dialing buffer will be retained in the event of system reinitialization or
    power failure.
    8. A pause may be programmed by using the # or * key. If # is used, the pause duration is 1.5 seconds. If * is
    used, a system programmable pause (1.5 - 12 seconds: default is 3 seconds) is provided.
    9. Refer to the Consecutive Speed Dialing feature for additional information.
    10. If the NEAX2000 IVS is designated as KF registration, this feature will not be available, except for the
    following operation:
    • Depress a Trunk (TRK) key (trunk service)
    • Depress a One-Touch key (station speed dialing) 
    11. The following numbers can be stored in a One Touch key of a Multiline Terminal:
    a) Access code for Hooking signal to a Centrex (maximum 2 digits) + desired number (maximum 26
    digits)
    This One Touch key is effective when the station user is connected to a Centrex line. The RECALL
    key is used to return to the original line. Call information can be recorded in SMDR.
    b) Station number + DTMF signal after the called station answered (maximum 26 digits in total)
    This One Touch key is effective when the station user is in idle or busy or seizing a trunk.
    c) Trunk access code (maximum 2 digit) + outside number + * # + DTMF signal after the called station
    answered (maximum 26 digits in total except trunk access code)
    Note:“* #” is programmed as a delimiter between outside number and DTMF signal.
    This One Touch key is effective when the station user is in idle or seizing a trunk. When talking to the
    outside party, the One Touch key sends only outside number as DTMF signal.
    When depressing another One Touch key during the sending DTMF signal after a called station
    answered, the stored number in the second One Touch key is sent out as DTMF signal continuously.
    If the second One Touch key stores the station or outside number with DTMF signal (the above “b”,
    “c”), only the station/outside number is sent out and the DTMF signal is not sent out. 
    						
    							NEAX2000 IVS Business/Hotel/Data Features and Specifications
    NDA-24158, Revision 2.3 Addendum-003
    Page 285-2October, 1996
    Station Speed Dialing
    12. By dialing the feature access code of Call Forwarding - All Calls / - Busy Line / - No Answer and depressing
    a One Touch key, Call Forwarding can be set to a stored station/outside number in the One Touch key. The
    station which Call Forwarding - Outside is restricted cannot use a One Touch key for Call Forwarding
    operation.
    13. If a system provides an Extension Memory card for Station Speed Dialing, an additional 8000 memory
    buffers can be used.
    14. When using the additional 8000 memory buffers for a Multiline Terminal, the LEDs on the One Touch keys
    do not show the busy state of the station associated with the keys.
    15. When using the additional 8000 memory buffers for the Multiline Terminal, Speed Dialing by a
    Programmable key is not available on the Multiline Terminal.
    16. The SPN-AP00A card is required when the PN-ME00 card is used.
    Required Hardware
    For Speed Dial Expansion:
    • PN-ME00
    • SPN-AP00A 
    						
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