NEC Neax 2000 Ivs Business/Hotel/Data Features And Specifications

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
Page 168NDA-24158, Issue 2
Hold
Non-exclusive Hold
6. The LEDs of other Multiline Terminals on which the held line appears will give a steady display while the
Exclusive Hold exists and during recall.
7. An internal station on Exclusive Hold cannot receive the following: 
• Camp-On
• Attendant Override
• Executive Override 
Non-exclusive Hold
General Description
This feature allows a Multiline Terminal user to place a call on Hold which may be retrieved by any station that
has an appearance of the held line.
Station Application
All Multiline Terminals.
Operating Procedure
1. With a call in progress, press the HOLD key (once).
2. To retrieve a held call, press the held line key.
Service Conditions
1. Any Multiline Terminal displaying another appearance of the held line can seize the held call.
2. Automatic Recall is directed only to the station which placed the call on Hold.
3. The station initiating Hold will receive a distinctive I-Hold indication.
4. Two-Party Hold is available when a Multiline Terminal is engaged in a three-party Conference with stations
and/or trunks.
5. When two parties are put on Hold, service features such as Executive Override, Attendant Override, and
Camp-On cannot be activated to that busy line with the two parties on Hold.
6. The two held parties remain connected to each other and can talk to each other.  Music on Hold is not acti-
vated.
7. The two held parties cannot be placed on Exclusive Hold by the Multiline Terminal user.
8. If one of the two held parties is released from the connection, Music On Hold will be activated on the re-
maining connection.  When the holding party returns to the connection, a two-party connection is estab-
lished.  
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
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Page 169
Hotel/Motel Attendant Console
Hotel/Motel Attendant Console
General Description
The Attendant Console can be programmed to function as a Hotel/Motel Attendant Console.  In addition to the
business features and functions of the Attendant, the Hotel/Motel Attendant Console can set Room Cutoff (in-
dividual and group), Automatic Wake Up, Message Waiting, and Do Not Disturb (individual and group).
Station Application
Attendant Consoles.
Operating Procedure
Room Cutoff - Individual, Do Not Disturb - Individual and Message Waiting
n  To set
1. Dial the desired extension.
2. Depress the applicable function key.
3. Depress the START key.
n  To cancel
1. Dial the desired extension.
2. Depress the applicable function key.
3. Depress the RESET key.
Room Cutoff - Group and Do Not Disturb - Group
n  To set
1. Depress the applicable function key.
2. Depress the START or key.
n  To cancel
1. Depress the applicable function key.
2. Depress the RESET key.
Automatic Wake Up
n  To set
1. Dial the desired extension.
2. Depress the Automatic Wake Up function key.
3. Dial the digits applicable to the requested Automatic Wake Up time in military time (ex. 7:30pm is 1930).
4. Depress the START key.
n  To cancel
1. Dial the desired extension. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
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Hotel/Motel Attendant Console
2. Depress the Automatic Wake Up function key.
3. Depress the RESET key.
Service Conditions
1. A dedicated function key on the console must be assigned for each desired feature (Room Cutoff, Automatic
Wakeup, etc.).
2. The Room Cutoff and Do Not Disturb features are applicable to a group of stations and individual stations.
One group is available for each feature and the stations in the groups are programmed on a per station basis
in system data.
3. An AP00 is required to provide Station Message Detail Recording, Message Registration, Room Cutoff-
Group, and Do Not Disturb - Group.
4. Depressing the DDOVR key, when calling a station that has DND set, will override the DND setting.  
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
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Page 171
Hotel/Motel Front Desk Instrument
Hotel/Motel Front Desk Instrument
General Description
A Multiline Terminal with LCD can be programmed to function as a Hotel/Motel (H/M) Front Desk Instrument.
This can be used to set and cancel standard H/M features such as Message Waiting, Do Not Disturb, Automatic
Wake Up, and Room Cutoff.
Station Application
All Multiline Terminals, with LCD.
Operating Procedure
Normal call processing procedures apply except for the following:
•When calling a station that has set Do Not Disturb (DND), depressing the DNDOVR key will override the 
DND condition.
To activate Do Not Disturb, Message Waiting, and Room Cutoff
1. Depress the applicable function button.
2. Dial the desired station number where feature is to be set or canceled.  (This procedure is not required when
speaking with that station in a station-to-station call or when setting the group functions.)
3. Depress the SET  key to set the desired function.
OR
Depress the RESET key to cancel the desired function.
4. Repeat the above steps if multiple station assignments are desired.
OR
Depress the RLS key to exit feature activation.
Note:For alternate operating procedures, refer to the applicable feature.
To activate Do Not Disturb-Group or Room Cutoff-Group
1. Depress the DD or RC key.
2. Depress the GROUP key.
3. Depress the SET key.
4. Depress the RLS key.
To cancel Do Not Disturb-Group or Room Cutoff-Group
1. Depress the DD or RC key.
2. Depress the GROUP key.
3. Depress the SET key.
4. Depress the RLS key.
To activate Automatic Wake Up
1. Depress the WK UP key. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
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Hotel/Motel Front Desk Instrument
2. Dial the desired Wake-Up time in military format (in one minute increments).
3. Depress the WK UP key.
4. Dial the station number.
5. Depress the SET key.
Steps (4) and (5) can be repeated for additional stations.
6. Depress the RLS key.
OR
1. Depress the WK UP key.
2. Dial the station number.
3. Depress the SET key. 
4. Dial the desired wake up time in military format (in one minute increments).
5. Depress the SET key.
Steps (2) through (5) can be repeated for additional stations.
6. Depress the RLS key.
To cancel Automatic Wake Up
1. Depress WK UP key.
2. Dial station number.
3. Depress RESET key. 
Steps (2) and (3) can be repeated for additional stations.
4. Depress RLS key.
To activate Automatic Wake Up while engaged in conversation with station
1. Depress the WK UP key.
2. Dial the Wake up time in military format (in one minute increments).
3. Depress the SET key.
4. Depress the RLS key.
To cancel Automatic Wake Up while engaged in conversation with station
1. Depress the WK UP key.
2. Depress the RESET key.
3. Depress the RLS key.
To activate Check In/Check Out
1. Depress the Check In/Check Out function button.
2. Dial the desired station number.
3. Depress the SET key to set Check In.
OR
Depress the RESET key to set Check Out. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
NDA-24158, Issue 2
Page 173
Hotel/Motel Front Desk Instrument
To activate Room Status
1. Depress the Room Status function button.
2. Dial the desired station number.
3. Depress the SET key.  The features that are activated at the station will be indicated by the LED lighting at
the applicable feature function button and the LCD will display 
**:** unless Automatic Wake Up is set,
in which case the set time will be displayed. In addition (to the right of the display) the Room Status number
is displayed.
4. Depress the RLS key to exit feature activation.
To activate Print Out
1. Depress the Print Out function button.
2. Depress the applicable function button for which a Print Out is desired.  If Room Status is selected, a code
must be dialed to select which room condition is to be printed.  If a code is not entered all room conditions
will be printed.
3. Depress the SET key.
4. Depress the RLS key to exit feature activation. 
Service Conditions
1. The following Hotel/Motel functions can be accessed from the Hotel/Motel Front Desk Instrument:
• Do Not Disturb
• Room Cutoff
• Message Waiting
• Print Out
• Check In/Check Out
• Automatic Wake up
• Room Status
• Do Not Disturb Override
2. For each feature desired, a dedicated line key on the Hotel/Motel Front Desk Instrument must be assigned.
3. The Room Cutoff and Do Not Disturb features are applicable to a group of stations and individual stations.
There is one group available for each feature and the stations in the groups are programmed on a per-station
basis in system data.
4. An AP00 card is required for this feature.
5. The Print Out function provides a hard copy on the status of the following features when the feature is set
or reset:
• Do Not Disturb
• Room Cutoff
• Message Waiting
• Automatic Wake up
• Room Status
• Check In/Check Out
6. Successful and unsuccessful Wake Up attempts are printed out.
7. A printer must be provided locally. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
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Hotel/Motel Front Desk Instrument
8. The Print Out function allows selection of output based on individual station numbers (except for Room Sta-
tus).
9. When Check Out is done, the following functions are set or cleared:
• DND - cleared
• Message Wait - cleared
• Room Cutoff - set
• Automatic Wake Up - cleared
10. Room Status Codes are totally flexible, and the user determines the meaning for each code.  The system will
print the maid ID or station number (if other than guest room) that set the specific code.  Up to eight codes
(1-8) are available. 
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
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Page 175
Hotline - Inside/Outside
Hotline - Inside/Outside
General Description
This feature causes the terminal to place a call to another station or to an outside party automatically when the
user selects the Hotline extension.
Station Application
All stations.
Operating Procedure
To place a Hotline call from a Single Line Telephone
1. Lift the handset and receive ringback tone.  The other party receives ringing indication.
2. Converse when the other party answers.
To place a Hotline call from a Multiline Terminal
1. Lift the handset.
2. Press the Hotline extension button (if not Prime Line).  Receive ringback tone.  The other party receives
ringing indication.
3. Converse when the other party answers.
Service Conditions
1. There is a maximum of 100 assignments for Hotline destination.  If internal bidirectional Hotline calling is
required, two assignments (one for each direction) must be made.  A maximum of 50 pairs of bidirectional
Hotlines can be assigned.
2. Hotline assignments are programmed into system data using the Maintenance Administration Terminal
(MAT) or Customer Administration Terminal (CAT).
3. A Hotline call can be transferred to another station using the Call Transfer feature.
4. On an internal Hotline call, the calling party hears reorder tone when the called station is in one of the fol-
lowing conditions:
• Busy
• In Line Lockout
• In make busy through software programming.
5. Call Forwarding is applied whenever the destination station of the Hotline call has set Call Forwarding (All
Calls, Busy, and No Answer).
6. Hotline calls can be directed to the outside exchange network by assignment of the destination as a system
speed dial memory location.  When this Hotline is used, the system will access a trunk in the trunk route
associated with the trunk access code assigned in the system speed dial memory location, and then will dial
out the assigned outside number.  See System Speed Dialing for the methods to reprogram the outside num-
ber.
7. On Hotline - Outside calls, when all trunks in the trunk route are busy, reorder tone is heard by the calling
party.
8. On Hotline - Outside calls, Station Message Detail Recording (SMDR) will register the primary extension
of the station that used the Hotline and the system speed dial memory location code.  
						

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House Phone
House Phone
General Description
This feature allows selected stations to reach the Attendant simply by going off-hook.
Station Application
All stations.
Operating Procedure
1. The House Phone user lifts handset.
2. The Attendant Console is called automatically.
3. The attendant answers.
4. The attendant connects user to another station or a trunk.
Service Conditions
1. Attendant Console indications will appear as follows:
• ATND lamp flashes.
• Console buzzer sounds.
2. House Phones (locally provided) may be equipped without dials .
3. House Phone assignments are programmed into system data from the Maintenance Administration Terminal
(MAT) or the Customer Administration Terminal (CAT).
4. There is no limit to the number of House Phones permitted in the system provided the maximum amount of
available ports is not exceeded.
5. The Attendant has the option to process the call using the delay or non-delay operation or passing dial tone
to House Phones with dials.
6. The systems response to a hookflash from a House Phone can be assigned to provide feature dial tone or
recall the Attendant.
7. Four house phone groups are available.
8. Each house phone group can be assigned to automatically call the Attendant Console or a predesignated sta-
tion.  
						

							NEAX2000 IVS Business/Hotel/Data Features and Specifications
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Page 177
Individual Attendant Access
Individual Attendant Access
General Description
This feature permits a user to call a specific Attendant by dialing an Attendant call code.
Station Application
All stations.
Operating Procedure
To originate a call to the Attendant:
1. Go off-hook and dial the Individual Attendant Access code.
2. Dial the individual Attendant number (0-7).
3. The desired Attendant receives Incoming Call Identification and answers using normal call handling proce-
dures.
Service Conditions
1. All stations, including fully restricted stations, can call an Attendant.
2. If Tenant Service is provided, each tenant can call his own Attendant via the same code.  When this feature
is assigned, Attendant Night Transfers will not function for these calls.
3. Interposition Transfer uses the same Attendant call codes as Individual Attendant Access.