Lucent Technologies DEFINITY® Enterprise Communication Server Release 8.2 Reports Guide

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-29 ACA Parameters Report 
3
Short Hold 
TimeThe maximum number of sec ond s a c all is c onsid ered  a short 
hold ing time c all. A hold ing time t longer than this value is 
c onsid ered  as a normal c all up  until the long  hold ing  time is 
exc eed ed . The short holding  time value is sp ec ified  on the 
Trunk Group  sc reen when the trunk g roup  is administered . 
The field  rang e is from 0 to 160 sec ond s with 10 sec ond s 
being the default.
Short 
Thres
Short Threshold. The system maintains a running  c ount of 
eac h c all with a d uration of less than or eq ual to the 
ad ministered  short hold ing  time. The c ount is inc reased  b y 
one for eac h c all that meets the short hold ing  time c riteria. 
When this c ount reac hes the d esig nated  threshold , an entry is 
mad e in the ACA Measurements rep ort, and  a referral c all is 
p lac ed . The threshold  value is sp ec ified  on the Trunk Group  
sc reen when the trunk g roup  is ad ministered . The field  rang e 
is from 0 to 30 with 15 b eing  the d efault.
Long Hold 
TimeThe minimum time of seizure, in hours, the system c onsid ers a 
c all as having  a long  hold ing  time. This numb er is sp ec ified  on 
the Trunk Group  sc reen when the trunk g roup  is ad ministered . 
The numb er has a rang e of zero to ten hours with one hour as 
the d efault. A referral c all is p lac ed  as soon as a single long 
hold ing c all is d etec ted . 
Table 3-4. ACA Parameters Report  — Continued
Field Description
Continued on next page 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-30 ACA Measurements Report 
3
ACA Measurements Report
The ACA Measurements rep ort d isp lays the aud it trail list of short and  long  
hold ing time referral c alls p lac ed .
Command
To d isp lay the ACA Measurements Rep ort: 
1. Type list measurements aca [print/schedule]
 and  p ress 
RETURN.
Options: The print
 and  schedule
 op tions are availab le for this c ommand .
Screen
Screen 3-7 and Screen 3-8 show typ ic al sc reens for the ACA Measurements 
report. The date and time the report was requested is displayed to the right, 
following  the name of the rep ort.
This rep ort may c ontain up  to 64 entries on several p ag es. If more than 64 
referrals have b een entered  sinc e the last system reinitialization, the report shows 
the 64 most rec ent entries; old er entries, if any, are overwritten. As shown in 
Screen 3-7
, if more than 14 referrals have oc c urred  sinc e the last system 
re-initialization, p ress 
NEXT PAGE to see ad d itional entries, or p ress CANCEL to exit 
the rep ort.
NOTE:
For wideb and  c alls that c onsume more than 64 kb ps of b and wid th, only the 
lowest numb ered B-c hannel is shown on the ACA Measurements rep ort. In 
ad d ition, on the report, entries that p ertain to referral c alls assoc iated  with 
wid eb and  fac ilities are desig nated  b y a “ W”  in the far rig ht p osition of the 
rep ort entry.
NOTE:
If the ACA measurements report c ontains entries for referral c alls p ertaining  
to wid eband  fac ilities the sub title (w =  Wid eband  Sup p ort) will ap p end  to 
the report title. 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-31 ACA Measurements Report 
3
Table 3-5 d esc rib es the d ata field s p resented  in the ACA Measurements report.
Screen 3-7. ACA Measurements Report 
— Page 1
Screen 3-8. ACA Measurements Report 
— Page 2
list measurements aca                                                   Page  1
Switch Name: Cust_Switch_Name                    Date: 2:11 pm TUE May 1, 19xx
Automatic Circuit Assurance Measurements (W=Wideband Support)
Day & Time          Trunk            Trunk          Trunk       Type of
of Referral       Group No.       Access Code       Member      Referral
29/10:00            57               387             6           Long
28/14:00            62               382             4           Short
27/20:00            59               385             1           Long
27/19:00            59               385             1           Long
24/15:58            59               385             2           Long
24/10:00            63               381             1           Long
24/09:00            63               381             1           Long
23/11:00            61               383             9           Short
23/09:00            61               383             9           Long
22/13:18            63               381             5           Long
22/11:42            62               382             12          Long
22/06:44            57               387             11          Short
21/13:00            62               382             5           Long
20/21:22            61               383             1           Long
 press CANCEL to quit --  press NEXT PAGE to continue
list measurements aca                                                   Page  2
Switch Name:  Cust_Switch_Name                   Date: 2:11 pm TUE May 1, 19xx
Automatic Circuit Assurance Measurements (W=Wideband Support)
Day & Time          Trunk            Trunk          Trunk       Type of
of Referral       Group No.       Access Code       Member      Referral
20/15:52            63               381             3           Long
20/13:00            60               384             8           Long
17/16:26            63               381             2           Long
17/13:38            63               381             3           Short
16/22:17            60               384             7           Long
16/12:26            57               387             5           Short
16/12:26            43               353             2           Long  W
16/11:46            60               384             7           Long
Command successfully completed
Command: 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-32 ACA Measurements Report 
3
Table 3-5. ACA Measurements Report 
Field Description
Day & Time 
of 
ReferralThe day and  time at whic h either the threshold  for short 
holding  time c alls was exc eed ed  or long  hold ing time c all was 
reac hed  and  a referral c all was p lac ed  (see Table 3-4
 for 
d efinitions of short and  long  hold ing  times and the short 
threshold  c ounter). Exp ressed  as: d ay of the c urrent 
month/hour:minute 
The rep ort lists referral c alls b eg inning  with the most rec ent 
and  c ontinuing  b ac k in time until either all referrals are listed  or 
the most rec ent 64 are listed . A referral c all is c omp leted  if the 
c all is answered . A c all that is not answered  is attemp ted  
ag ain at the top  of the next hour and eac h sub seq uent hour 
until it is answered  or when a new ACA c all is rec eived .
Trunk 
Group No.
Trunk Group  Numb er. The numb er of the trunk g roup  over 
whic h the referral c all was p lac ed .
Trunk 
Access 
CodeTrunk Ac c ess Cod e for the trunk g roup.
Trunk 
MemberThe sp ec ific  trunk in the g roup  that exp erienc ed  the short or 
long hold ing  time infrac tion. This information c an be used , with 
other maintenanc e tests, to id entify the eq uip ment loc ation 
(c irc uit p ac k) of the trunk g roup  memb er. For wid eb and trunk 
g roup s, the numb er shown is the lowest numb ered  trunk used  
in the wideband call.
Type of 
ReferralInd ic ates whether the referral oc c urred as the result of too 
many 
short hold ing  time c alls or an exc essively long hold ing  
time call.
Suggested Action:
 Generally, a referral c all should  serve as a 
warning  of p otential trunk failures. In ad d ition, an exc essively 
long-hold ing  c all may indic ate a sec urity b reac h. Resolution of 
the p rob lem should , in most c ases, b e the func tion of 
maintenanc e p ersonnel. Dep end ing  up on loc al arrang ements, 
it may b e ap p rop riate to alert maintenanc e p ersonnel if they 
have not alread y b een alerted .
Wideband 
FlagIf the c all was a wid eb and  c all, a “ W”  ap p ears next to the 
entry. In ad d ition, if any wideb and  c alls ap p ear on the rep ort, 
the tag “W = Wideband Support” appears in the report 
head ing .
Continued on next page 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-33 ARS/AAR/UDP Route Pattern 
3
ARS/AAR/UDP Route Pattern 
Automatic  Route Selec tion (ARS), Automatic  Alternate Routing  (AAR), and the 
Uniform Dial Plan (UDP) are features that route c alls over p ub lic  and  p rivate 
networks. To route the c alls, ARS, AAR, and  UDP selec t a routing  p attern. A 
routing p attern is a list of trunk g roups and  a set of p arameters that d efine the 
c ond itions und er whic h eac h trunk g roup  should  b e c hosen to route c alls.
There are two measurement sc reens related  to routing  p atterns. The Route 
Pattern Measurements Selection screen d isp lays the list of p atterns  to b e 
measured . The Route Pattern Measurements rep ort d isp lays traffic  d ata for the 
sp ec ified  p attern (as a whole) as well as the d istrib ution of traffic  on the trunk 
g roups in the p attern.
Command
To d isp lay the list of route p atterns to be measured : 
1. Type display meas-selection route-pattern [print/schedule]
 and  p ress 
RETU RN.
Options: The print
 and  schedule
 op tions are availab le for the d isp lay 
c ommand  only (see Note).
NOTE:
Routing  p attern numb ers are ad ministered  as a p art of the system 
imp lementation proc ess; more sp ec ific ally, as a p art of ad ministering  the 
ARS, AAR, or UDP features. This proc ed ure is fully d esc rib ed  in the 
DEFINITY ECS Ad ministrator’s Guid e.
To c hange the list of routing  p atterns  to b e measured : 
1. Type change meas-selection route-pattern
 and press 
RETU RN.
2. Enter the route p attern numb er to b e measured  and  press 
EN TER.
Pattern numb ers d o not have to b e in numeric al ord er. If the p attern 
numb er you want is not listed , ad d  the numb er (if there is sp ac e 
availab le), or rep lac e an existing  p attern numb er you no long er need . 
Press 
RETU RN until the c ursor is p lac ed  on the unwanted  p attern numb er 
and  enter the new numb er, or p ress 
CLEAR FIELD and  enter the new 
numb er.  
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-34 ARS/AAR/UDP Route Pattern 
3
Screen
Screen 3-9 shows a typical Route Pattern Measurements Selection screen 
c ontaining  entries for the 25 p atterns to b e measured . Table 3-6
 describes the 
d ata field s p resented  in the Route Pattern Measurements Selec tion sc reen.
Screen 3-9. Route Pattern Measurements Selection screen
Table 3-6. Route Pattern Measurements Selection screen
Field Description
Pattern No.
Pattern numb er. Lists the numb ers of the 25 p atterns 
selec ted  for measurement.
change meas-selection route-pattern
   ROUTE PATTERN MEASUREMENT SELECTION 
Pattern No.    Pattern No.    Pattern No.    Pattern No.    Pattern No.
1: _____       6: _____       11: _____      16: _____      21: _____
2: _____       7: _____       12: _____      17: _____      22: _____
3: _____       8: _____       13: _____      18: _____      23: _____
4: _____       9: _____       14: _____      19: _____      24: _____
5: _____      10: _____       15: _____      20: _____      25: _____ 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-35 ARS/AAR/UDP Route Pattern Measurements Report 
3
ARS/AAR/UDP Route Pattern 
Measurements Report
The Route Pattern Measurements rep ort c ontains usag e measurements for eac h 
of the 25 selec ted  routing  patterns. This rep ort d isp lays traffic  d ata for the 
sp ec ified  p attern (all trunk g roup s within the p attern, as a whole) as well as the 
d istrib ution of traffic  on eac h trunk g roup in the pattern.
Command
To d isp lay the Route Pattern Measurements Rep ort: 
1. Type list measurements route-pattern   [print/schedule]
 and press 
RETU RN.
Required Fields: There are two req uired  field s for this c ommand .
1. assigned pattern number
nEnter the id entifying pattern number
 you wish to d isp lay. 
This numb er must p reviously have b een assig ned  to one of 
the numb ers on the Route Pattern Measurement Selec tion 
sc reen. In ord er to ob tain d ata for the p attern, it must 
p reviously have b een ad ministered  on the ARS/AAR/UDP 
sc reens.
2. yesterday/today/last-hour
nEn t e r  yesterday 
to list the route p attern ac tivity for yesterday. 
nEn t e r  today
 to list the route pattern ac tivity for tod ay.
nEn t e r  last-hour
 to list the route p attern ac tivity of the most 
rec ently c omp leted  hour.
For example, to display yesterday’s measurements for route 
p attern 27, typ e list measurements route-pattern 27 
yesterday
.
Options: The print
 and  schedule
 op tions are availab le for this c ommand . 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-36 ARS/AAR/UDP Route Pattern Measurements Report 
3
Screen
Screen 3-10 shows a typ ic al sc reen for the Route Pattern Measurements report. 
Table 3-7
 d esc rib es the d ata field s p resented  in the Route Pattern 
Measurements rep ort.
Screen 3-10. Routing Pattern Measurements Report
Table 3-7. Route Pattern Measurements Report 
Field Description
Pat. No.
Pattern numb er. The numb er of the route p attern measured .
Queue 
SizeThe size (leng th) of the q ueue for the first trunk g roup  in the route 
p attern. This is c ommonly referred  to as the route p attern q ueue 
size. A q ueue is an ord ered  seq uenc e of c alls waiting  to b e 
p roc essed . For this examp le, a maximum of five c alls may b e in 
q ueue at any one time.
Calls 
Offered
1The total numb er of c alls offered  to the route p attern. 
Continued on next page
list measurements route-pattern 1 last-hour
Switch Name: Cust_Switch_Name                  Date:  1:54 pm MON SEP 16, 19xx
     ROUTE PATTERN MEASUREMENTS (W=Wideband Support)
Pat.   Queue   Calls     Calls     Calls     Calls    Queue
No.    Size    Offered   Carried   Blocked   Queued   Ovflo.
1      5       7         7         0         0        0
    TRUNK GROUP MEASUREMENTS FOR PATTERN 
      (trunk groups are shown in order of selection)
Grp  Grp      Grp     Grp     ------ % Calls Carried -------     %    Total
No.  Type     Size    Dir     10 20 30 40 50 60 70 80 90 100   Calls  Calls
37  isdn-pri  22      two     //////////////////////////////    100   7     W
Calls O ff ered(With Queue)=# o f  Calls Carried+
# o f QueueOver f lowCalls+
# o f QueueAbandonCalls  
Calls O ff ered(Without Queue)=# o f  Calls Carried+
# o  f CallsBlocked 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-37 ARS/AAR/UDP Route Pattern Measurements Report 
3
Calls 
CarriedThe total numb er of seizures (for all trunk group s) in the routing  
p attern.
Calls 
BlockedThe numb er of offered  outg oing  c alls that found  all trunk group s 
in the p attern b usy. If the q ueue overflows, then the c all is still 
b loc ked . Sp ec ific ally, a b loc ked  c all is a c all that:
1. Arrives when there are no availab le resourc es
2. Arrives and  g ets q ueued
3. Arrives when the q ueue is full
4. Arrives and  c annot q ueue b ec ause the q ueue leng th is set to 
zero
5. Cannot q ueue b ec ause the Automatic  Callb ac k (ACB) 
b utton is b usy
6. Cannot q ueue b ec ause there is no ACB b utton
Calls 
QueuedThe numb er of offered  c alls that found all trunk g roups in the 
p attern b usy and  were p lac ed  in q ueue for the first trunk g roup  
(first-c hoic e trunk g roup) in the p attern. These c alls also 
inc rement the bloc ked  c alls c ounter.
Queue 
Ovflo.
Queue Overflow. The numb er of c alls that find  the q ueue on the 
first trunk g roup  full. Calls attemp ted  while the queue is in 
overflow rec eive a reord er signal. These c alls also inc rement the 
b loc ked  c alls c ounter.
Grp No.
Group  Numb er. The numb er, assig ned  via the Trunk Group  
sc reen, that id entifies eac h trunk g roup  assoc iated  with the 
d isp layed  d ata. Trunk g roups are listed  in the same order as 
they are assig ned  on the Route Pattern sc reen. The first trunk 
g roup  listed  is the first selec ted  (p referenc e 1); the sec ond  listed  
is the sec ond  selec ted  (preferenc e 2), and  so on.
Table 3-7. Route Pattern Measurements Report  — Continued
Field Description
Continued on next page 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-38 ARS/AAR/UDP Route Pattern Measurements Report 
3
Grp TypeGroup  Typ e. The type of trunk in the g roup . The following  typ es 
of trunk g roup s c an b e ac c essed  throug h the route p attern:
nAc cess (access
)
nAd vanc ed  Private Line Termination (aplt
)
nLoc al Central Offic e (co
)
nDirec t Inward /Outward  Dialing  (diod
)
nForeig n Exc hange (fx
)
nInteg rated  Servic es Dig ital Network-Primary Rate Interfac e 
(isdn-pri
)
nTand em (tandem
)
nTi e  Tru n k  (tie
)
nWid e Area Telec ommunic ations Servic e (wats
)
Grp Size
Group  Size. The numb er of trunks in the group .
Grp Dir
Group  Direc tion. Id entifies whether the assig ned  trunk g roup s 
are outg oing  (out
) or 2-way (two
). Inc oming  trunks are not 
inc lud ed  in route p atterns.
% Calls 
Carried
Perc entag e of Calls Carried. A g rap hic  d isp lay showing  the 
p erc entag e of total c alls c arried  over the route p attern b y the 
trunk g roup s.
Table 3-7. Route Pattern Measurements Report  — Continued
Field Description
Continued on next page