Lucent Technologies DEFINITY® Enterprise Communication Server Release 8.2 Reports Guide

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-129 Port Network Load Balance Total Calls Report 
3
PNL 
Blockage Port Network Link Bloc kage. The total c ount of c irc uit switc hed  
PN link b loc kag es, that is, the total numb er of times a PN link 
time-slot is denied , d uring  the measurement hour. This c ount 
inc lud es c alls orig inating  or terminating  on this PN. This field  
should be zero for all configurations that do not use T1 
remoting  and  are smaller than 16 PNs sinc e the c enter stag e 
is non-blocking in these configurations.
Suggested Action:
 If b loc kag es oc c ur in the switc hing fab ric , 
c onsider shifting  resourc es. Use the Interc om, Outg oing , 
Inc oming  and  Tand em rep orts to d etermine whic h resourc es 
to switch.
PNL Occ 
Port Network Link Oc c up anc y. The p erc ent Port Network Link 
Oc cupancy is computed as follows:
(PN Link Usag e/PNL Total Potential Usag e) x 100
Control 
Util (G3r 
only)The frac tion of the total c ap ac ity of the p roc essor on the 
measured  EI b oard . This value is exp ressed  in p erc ent, where 
0% is the processor occupancy corresponding to no control 
measure traffic , and  100% is the p roc essor oc c upanc y 
c orrespond ing  to the maximum messag e traffic  that c an b e 
hand led  and  meet d elay c riteria. The d ata used  to c alc ulate 
this field  is ob tained  as a traffic  c ounter from the EI b oard. 
When the proc essor is id le, it usually read s ab out 14%.
Table 3-35. Port Network Load Balance Total Calls Report  — Continued
Field Description
Continued on next page 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-130 Port Network Load Balance Intercom Calls Report 
3
Port Network Load Balance 
Intercom Calls Report
Screen
Screen 3-44 shows a typ ic al sc reen for the Port Network Load  Balanc e Interc om 
Calls Rep ort. Table 3-36
 d esc rib es the d ata field s p resented  in the Port Network 
Load  Balanc e Interc om Calls Rep ort.
Screen 3-44. Port Network Load Balance Intercom Calls Report 
Table 3-36. Port Network Load Balance Intercom Calls Report
Field Description
PN
Port Network. The port network measured.
Meas Hour
Measurement Hour. The starting  time (using  the 24-hour c loc k) of the 
hour d uring  whic h the d ata was rec ord ed .
Intra PN 
Usage 
Intra Port Network Usag e. The TDM time-slot usag e c aused  b y 
station-to-station c alls b etween terminals on the same p ort network. 
Usage is displayed in CCS.
Intra PN 
Peg 
Intra Port Network Peg . The c ount of TDM time-slot seizures c aused  
b y station-to-station c alls b etween terminals on the same p ort network.
Inter PN 
Usage 
Inter Port Network Usag e. The TDM time slot usage caused by 
station-to-station c alls b etween terminals on d ifferent p ort networks. 
Usage is displayed in CCS.
Inter PN 
Peg 
Inter Port Network Peg. The TDM time slot seizures c aused  b y 
station-to-station c alls b etween terminals on d ifferent p ort networks.
Suggested Action:
 Generally, load  ac ross p ort networks should  b e 
evenly distributed. If inter PN usage is high on a partic ular network, 
you should  c onsid er shifting  station resourc es to another p ort network. 
Although usag e data is not disp layed  for eac h p ort network p air, 
analyzing  the d istrib ution of data ac ross eac h p ort network c an 
provide insight.
list measurements load-balance intercom last-hour
Switch Name: Cust_Switch_Name                   Date: 1:52 pm MON SEP 16, 19xx
        PORT NETWORK LOAD BALANCE STUDY REPORT
INTERCOM CALLS
Meas  Intra PN  Inter PN
PN    Hour    Usage    Peg              Usage    Peg
1     1200    441      490              1329     1964
3     1200    2401      75              6221     1020
4     1200    1031     520              5754     2972 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-131 Port Network Load Balance Incoming Calls Report 
3
Port Network Load Balance
Incoming Calls Report
Screen
Screen 3-45 shows a typ ic al sc reen for the Port Network Load  Balanc e Inc oming 
Calls Rep ort. Table 3-37
 d esc rib es the d ata field s p resented  in the Port Network 
Load  Balanc e Inc oming  Calls Rep ort.
Screen 3-45. Port Network Load Balance Incoming Calls Report 
Table 3-37. Port Network Load Balance Incoming Calls Report
Field Description
PN
Port Network. The port network measured.
Meas Hour
Measurement Hour. The starting  time (using  the 24-hour c loc k) of the 
hour d uring  whic h the d ata was rec ord ed .
Intra PN 
Usage
Intra Port Network Usag e. The TDM time-slot usag e c aused  b y 
inc oming  trunk c alls to a station on the same p ort network. Usag e is 
displayed in CCS.
Intra PN 
Peg
Intra Port Network Peg. The c ount of TDM time-slot seizures c aused  
b y inc oming  trunk c alls to a station on the same p ort network.
Incoming 
UsageThe TDM time-slot usage c aused  b y c alls to a station on the p ort 
network from an inc oming  trunk on another p ort network. Usag e is 
displayed in CCS.
Incoming 
PegThe c ount of TDM time-slot seizures c aused  b y c alls to a station on the 
p ort network from an inc oming trunk on another p ort network.
Outgoing 
UsageThe TDM time-slot usage c aused  b y c alls to a station on another p ort 
network from an incoming trunk on the measured port network. Usage 
is d isp layed  in CCS.
Outgoing 
PegThe c ount of TDM time-slot seizures c aused  b y c alls to a station on 
another p ort network from an inc oming  trunk on the measured  p ort 
network.
list measurements load-balance incoming last-hour
Switch Name: Cust_Switch_Name                   Date: 1:52 pm MON SEP 16, 19xx
        PORT NETWORK LOAD BALANCE STUDY REPORT
INCOMING TRUNK
Meas     Intra PN                  Incoming                Outgoing
PN    Hour    Usage    Peg              Usage    Peg             Usage Peg
1     1200    0        0                1784     506             0     0
3     1200    0        0                6111     80              0     0
4     1200    6932     916              0        0               532   586 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-132 Port Network Load Balance Outgoing Calls Report 
3
Port Network Load Balance
Outgoing Calls Report
Screen
Screen 3-46 shows a typ ic al sc reen for the Port Network Load  Balanc e Outgoing 
Calls Rep ort. Table 3-38
 d esc rib es the d ata field s p resented  in the Port Network 
Load  Balanc e Outg oing  Calls Rep ort.
Screen 3-46. Port Network Load Balance Study Report
list measurements load-balance outgoing last-hour
Switch Name: Cust_Switch_Name                   Date: 1:53 pm MON SEP 16, 19xx
        PORT NETWORK LOAD BALANCE STUDY REPORT
OUTGOING TRUNK
Meas      Intra PN                   Incoming                Outgoing
PN    Hour    Usage    Peg              Usage    Peg             Usage Peg
1     1200    318      506              1260     1160            0     0
2     1200    0        0                0        0               950   186
3     1200    52       38               72       28              404   1002 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-133 Port Network Load Balance Outgoing Calls Report 
3
Table 3-38. Port Network Load Balance Outgoing Calls Report
Field Description
PN
Port Network. The port network measured.
Meas Hour
Measurement Hour. The starting  time (using  the 24-hour 
c loc k) of the hour d uring whic h the d ata was rec ord ed .
Intra PN 
Usage 
Intra Port Network Usag e. The TDM time-slot usag e c aused  
b y outg oing  c alls mad e b y stations on the measured  p ort 
network and  servic ed  b y outg oing  trunks on the same p ort 
network. Usage is displayed in CCS.
Intra PN 
Peg 
Intra Port Network Peg . The count of TDM time-slot seizures 
c aused  b y outg oing  c alls mad e b y stations on the 
measured  port network and  servic ed  b y outg oing  trunks on 
the same p ort network.
Incoming 
Usage The TDM time-slot usag e resulting  from outg oing  c alls 
orig inated  at stations on another p ort network b ut servic ed  
b y trunks on the p ort network measured . Usag e is d isp layed  
in CCS.
Incoming 
Peg The c ount of TDM time-slot seizures resulting from outg oing  
c alls orig inated  at stations on another p ort network b ut 
servic ed  b y trunks on the p ort network measured .
Outgoing 
Usage The TDM time-slot usag e resulting  from outg oing  c alls 
orig inated  at stations on the p ort network measured  b ut 
servic ed  b y trunks on another p ort network. Usag e is 
displayed in CCS.
Outgoing 
Peg The c ount of TDM time-slot seizures resulting from outg oing  
c alls orig inated  at stations on the p ort network measured  
b ut servic ed  b y trunks on another p ort network. 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-134 Port Network Load Balance Tandem Calls Report 
3
Port Network Load Balance
Tandem Calls Report
Screen
Screen 3-47 shows a typ ic al sc reen for the Port Network Load Balanc e Tand em 
Calls Rep ort. Table 3-39
 d esc rib es the d ata field s p resented  in the Port Network 
Load  Balanc e Tand em Calls Rep ort.
Screen 3-47. Port Network Load Balance Tandem Calls Report 
list measurements load-balance tandem last-hour
Switch Name: Cust_Switch_Name                   Date: 1:53 pm MON SEP 16, 19xx
        PORT NETWORK LOAD BALANCE STUDY REPORT
TANDEM TRUNK
Meas     Intra PN                   Incoming                Outgoing
PN    Hour    Usage    Peg              Usage    Peg             Usage Peg
1     1200    0        0                0        0               0     0
3     1200    0        0                0        0               0     0
4     1200    0        0                0        0               0     0 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-135 Port Network Load Balance Tandem Calls Report 
3
Table 3-39. Port Network Load Balance Tandem Calls Report
Field Description
PN
Port Network. The port network measured.
Meas Hour
Measurement Hour. The starting  time (using  the 24-hour 
c loc k) of the hour d uring whic h the d ata was rec ord ed .
Intra PN 
Usage
Intra Port Network Usag e. The TDM usag e c aused  b y 
tand em trunk c alls orig inating  and  terminating on the p ort 
network b eing  measured . The usag e is represented  in CCS.
Intra PN 
Peg
Intra Port Network Peg. The c ount of TDM time-slot seizures 
c aused  b y tand em trunk c alls orig inating  and  terminating  on 
the p ort network b eing  measured .
Incoming 
UsageThe TDM usag e resulting from tand em trunk c alls orig inating  
on another p ort network b ut terminating  on the p ort network 
measured . The usag e is rep resented  in CCS.
Incoming 
PegThe c ount of TDM time-slot seizures resulting  from tand em 
trunk c alls orig inating  on another p ort network b ut 
terminating  on the p ort network measured .
Outgoing 
UsageThe TDM usag e resulting from tand em trunk c alls orig inating  
on the p ort network measured  b ut terminating  on another 
p ort network. The usag e is rep resented  in CCS.
Outgoing 
PegThe c ount of TDM time-slot seizures resulting  from tand em 
trunk c alls orig inating  on the p ort network measured  b ut 
terminating  on another port network. 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-136 System Status Reports 
3
System Status Reports
This sec tion d esc rib es the Monitor System Status rep orts whic h p rovide an 
overall view of how the system is p erforming  in real-time.
The Monitor System Status c ommands g enerate d ynamic  one-p ag e status 
rep orts that summarize the overall c urrent c ond ition of the system and  last hour 
traffic  status.
Using  the Monitor System Status c ommand s, you c an g enerate two different 
status rep ort sc reens. These two sc reens c ontain the following  information:
nMonitor System View1
. Inc lud es the attend ant status, maintenanc e 
status, and  last hour’s traffic  d ata for attend ant, hunt, and  trunk g roup s. 
The sc reen also shows the d ate and  time of d ay at whic h you req uested  
the rep ort.
nMonitor System View2
. Inc lud es attend ant status, maintenanc e status, 
and  last hour’s traffic  d ata for attend ant and trunk g roup s. The sc reen also 
shows the d ate and  time of the d ay at whic h you req uested  the rep ort.
Data for attend ant and  maintenanc e status up d ates every 60 sec onds. 
Data for the traffic  status up dates onc e every hour b ec ause traffic  status is 
ob tained from existing  measurements c ollec ted  on an hourly b asis.
NOTE:
Req uesting  either of the system status rep orts should  be your last 
req uest d uring  your c urrent log  on. The sc reens are exited  b y 
pressing 
CANCEL, whic h also log s you off the system, or after a 
30-minute time-out.
Command
To display the desired Monitor System Status Report:
1. Choose one of the following :
nTy p e monitor system view1
nTy p e monitor system view2
2. Press 
RETU RN. 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-137 System Status Reports 
3
Screen
Screen 3-48 shows a typ ic al sc reen for the Monitor System View1 rep ort and  
Screen 3-49
 shows a typ ic al sc reen for the Monitor System View2 rep ort. Table 
3-40 desc rib es the d ata field s p resented  in b oth rep orts.
Screen 3-48. Monitor System View1 Report
Screen 3-49.  Monitor System View2 Report
monitor system view1
ATTENDANT STATUS                  MAINTENANCE STATUS
     Console no.  # of alarms for trunks: 0
Activated: 3                            # of alarms for stations: 0
Deactivated: 1 2                          # of alarms for other res: 0
         First OSS number has been informed ? n
TRAFFIC STATUS
Measurement Hour: 18
    Trunk Group Measurement              Hunt groups Measurement
(4 grps with highest %time ATB)         (4 grps with highest # of queued calls)
Grp no:  41  12  23  221                     Grp no: 6
Grp dir:  inc out two two                 Calls qued: 2
Calls qued:   17   9  19   12  Calls aban: 2
%Out blkg:   *   9  18   11  Attendant Group Measurement
%Time ATB:   86   79  91   93                  Calls qued: 9     Calls aban: 1
          19:27 FRI MAY 18 19xx
   - press CANCEL to quit -
monitor system view2
 ATTENDANT STATUS                  MAINTENANCE STATUS
 Console no.                # of alarms for trunks: 0
Activated: 3                          # of alarms for stations: 0
Deactivated: 1 2                          # of alarms for other res: 0
    First OSS number has been informed ? n
TRAFFIC STATUS  Measurement Hour: 18
  Trunk Group Measurement
(4 grps with highest %time ATB
Grp no:  41  12  23  221
Grp dir:  inc out two two
Calls qued:  17   9  19  12
%Out blkg:   *   9  18  11
%Time ATB:  86  79  91  93
  Attendant Group Measurement
Calls qued: 9     Calls aban: 1
           19:28 FRI MAY 18 19xx
   - press CANCEL to quit - 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-138 System Status Reports 
3
Table 3-40. Monitor System View1 and View2 Reports 
Field Description
ATTENDANT 
STATUSShows the ac tivated and  d eac tivated  attend ant c onsoles. In 
the samp le sc reens, c onsole #1 and  c onsole #2 are 
d eac tivated  and  c onsole #3 is ac tivated .
NOTE:
Ac tivated  means the ag ent’s head set/hand set is 
p lug g ed  into the c onsole, and  the c onsole is not 
b usied -out or set for Nig ht Servic e. To ob tain other 
d etails, use the status attendant 
command.
MAINTENANCE 
STATUSShows the numb er of alarms (inc lud ing  minor and  major 
alarms) that may indic ate p rob lems on trunks, stations, and  
other resourc es. If any alarm exists in the system or if remote 
maintenanc e has ac knowled g ed  an alarm, ind ic ations are 
shown on the rep ort. A y ind ic ates ac knowled g ment. An n 
ind ic ates no ac knowled g ment. To d etermine exac tly what 
alarms c urrently exist, use the display alarms
 c ommand .
Continued on next page