Lucent Technologies DEFINITY® Enterprise Communication Server Release 8.2 Reports Guide

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Glossary and Abbreviations 
GL-25  
H
H0
An ISDN information transfer rate for 384-kbp s d ata d efined  by CCITT and  ANSI standards.
H11
An ISDN information transfer rate for 1536-kb p s d ata defined  b y CCITT and  ANSI stand ard s.
H12
An ISDN information transfer rate for 1920-kb p s d ata defined  b y CCITT and  ANSI stand ard s.
handshaking logic
A format used to initiate a d ata c onnec tion b etween two d ata module d evices.
hertz (Hz)
A unit of freq uenc y equal to one c yc le p er sec ond .
high-reliability system
A system having the following : two c ontrol carriers, d up lic ate exp ansion interfac e (EI) circ uit p ac ks 
in the PPN (in R5r with CSS), and  d up licate switc h node c lock circuit p acks in the switch nod e (SN) 
c arriers. See also d uplicated  c ommon c ontrol
, duplication, d up lic ation op tion, and  
critic al-reliab ility system
.
HNPA
See  home numb ering -p lan area cod e (HNPA)
.
holding time
The total leng th of time in minutes and  second s that a fac ility is used  d uring a call.
home numbering-plan area code (HNPA)
The local area c od e. The area c ode d oes not have to be d ialed  to c all numb ers within the loc al 
g eog rap hic al area.
hop
Nond irect c ommunic ation b etween two switc h c ommunic ations interfac es (SCI) where the SCI 
messag e p asses automatically without intermed iate p rocessing  through one or more intermed iate 
SC Is .
host computer
A comp uter, connec ted  to a network, that p roc esses d ata from d ata-entry d evic es.
hunt group
A group  of extensions that are assigned the Station Hunting  feature so that a call to a b usy 
extension reroutes to an id le extension in the g roup . See also ACD work mod e
.
Hz
See  hertz (Hz)
.
I
I1
The first information channel of DCP. 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Glossary and Abbreviations 
GL-26  
I2
The second information channel of DCP.
I2 Interface
A proprietary interfac e used  for the DEFINITY Wireless Business System for the rad io-c ontroller 
circuit p acks. Eac h interface p rovid es communication b etween the rad io-c ontroller circuit p ac k 
and  up  to two wireless fixed  bases. 
I3 Interface
A p rop rietary interface used  for the DEFINITY Wireless Business System for the cell antenna units. 
Eac h wireless fixed  b ase can c ommunic ate to up  to four cell antenna units.
IAS
Inter-PBX Attend ant Servic e
ICC
Interc abinet c ab le or intercarrier c ab le
ICD
Inbound Call Director
ICDOS
International Customer-Dialed  Op erator Service
ICHT
Incoming call-handling table
ICI
Inc oming  call id entifier
ICM
Inb ound  Call Management
IDDD
International Direc t Distance Dialing
IDF
Intermed iate d istribution frame
IE
Information element
immediate-start tie trunk
A trunk on whic h, after making a connec tion with a distant switc hing  system for an outg oing  c all, 
the system waits a nominal 65 ms b efore sending the d ig its of the c alled  numb er. This allows time 
for the d istant system to p rep are to receive dig its. On an inc oming  c all, the system has less than 
65 ms to p rep are to receive the dig its.
IMT
Intermac hine trunk
in
Inc h
INADS
Initialization and  Administration System
incoming gateway
A PBX that routes an incoming c all on a trunk not ad ministered  for Sup p lementary Servic es 
Protoc ol B to a trunk not ad ministered for Sup plementary Services Protocol B. 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Glossary and Abbreviations 
GL-27  
information exchange
The exchang e of data b etween users of two d ifferent systems, suc h as the switc h and a host 
comp uter, over a LAN.
Information Systems Network (ISN)
A WAN and  LAN with an op en arc hitecture c ombining  host c omputers, minicomp uters, word 
p rocessors, storag e d evices, PCs, hig h-sp eed  p rinters, and nonintelligent terminals into a sing le 
p ac ket-switching  system.
INS
ISDN Network Servic e
inside call
A call p lac ed  from one telephone to another within the loc al c ommunic ations system. 
Integrated Services Digital Network (ISDN)
A pub lic  or p rivate network that p rovid es end -to-end  d ig ital c ommunic ations for all servic es to 
whic h users have ac cess by a limited  set of stand ard  multip urp ose user-network interfaces 
d efined  b y the CCITT. Throug h internationally ac c ep ted stand ard  interfac es, ISDN p rovid es dig ital 
circuit-switc hed  or pac ket-switc hed  c ommunic ations within the network and links to other ISDNs to 
p rovid e national and  international d igital c ommunic ations. See also Integ rated  Services Dig ital 
Network Basic  Rate Interfac e (ISDN-BRI) and  Integ rated  Services Dig ital Network Primary Rate 
Interfac e (ISDN-PRI).
Integrated Services Digital Network Basic Rate Interface (ISDN-BRI)
The interfac e b etween a communications system and  terminal that inc lud es two 64-kb ps 
B-channels for transmitting  voic e or d ata and  one 16-kb ps D-channel for transmitting assoc iated  
B-channel c all c ontrol and  out-of-b and  sig naling  information. ISDN-BRI also inc lud es 48 kbp s for 
transmitting  framing  and D-c hannel c ontention information, for a total interface sp eed  of 192 kb p s. 
ISDN-BRI serves ISDN terminals and  d igital terminals fitted  with ISDN terminal ad ap ters. See also 
Integrated Services Dig ital Network (ISDN)
 andInteg rated  Services Dig ital Network Primary Rate 
Interfac e (ISDN-PRI).
Integrated Services Digital Network Primary Rate Interface (ISDN-PRI)
The interfac e b etween multip le c ommunic ations systems that in North America inc lud es 24 
64-kb p s c hannels, correspond ing  to the North Americ an d igital sig nal level-1 (DS1) standard rate 
of 1.544 Mbp s. The most c ommon arrang ement of channels in ISDN-PRI is 23 64-kbp s B-channels 
for transmitting  voic e and  d ata and  1 64-kb p s D-channel for transmitting  assoc iated B-c hannel call 
control and  out-of-band sig naling  information. With nonfac ility-assoc iated  sig naling  (NFAS), 
ISDN-PRI can include 24 B-c hannels and  no D-channel. See alsoInteg rated  Services Dig ital 
Network (ISDN) andIntegrated  Servic es Digital Network Basic  Rate Interfac e (ISDN-BRI).
intercept tone
An tone that ind ic ates a dialing error or d enial of the servic e requested.
interface
A common bound ary b etween two systems or pieces of eq uip ment.
internal call
A connection b etween two users within a system.
International Telecommunications Union (ITU)
Formerly known as International Teleg rap h and  Telep hone Consultative Committee (CCITT), ITU is 
an international organization that sets universal stand ard s for d ata c ommunications, inc lud ing  
ISDN. ITU memb ers are from telec ommunic ations comp anies and org anizations around  the world . 
See  al soBX.25
. 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Glossary and Abbreviations 
GL-28  
International Telegraph and Telephone Consultative Committee
See  International Telec ommunic ations Union (ITU)
.
interflow
The ab ility for c alls to forward  to other sp lits on the same PBX or a d ifferent PBX using the Call 
Forward  All Calls feature.
intraflow
The ab ility for c alls to red irec t to other splits on the same PBX on a conditional or unc ond itional 
basis using call coverage busy, don’t answer, or all criteria.
internal measurements
BCMS measurements that are mad e b y the system. ACD measurements that are mad e external to 
the system (via External CMS) are referred  to as external measurements.
in-use lamp
A red  light on a multiap p earanc e voic e terminal that lig hts to show whic h c all ap p earanc e will b e 
selec ted  when the handset is lifted  or which c all ap pearanc e is active when a user is off-hook.
INWATS
Inward Wid e Area Telep hone Servic e
IO
Information outlet
ISDN
See  Integrated  Servic es Digital Network (ISDN)
.
ISDN Gateway (IG)
A feature allowing  integ ration of the switc h and a host-b ased  telemarketing  ap p lication via a link to 
a g ateway adjunc t. The g ateway ad junc t is a 3B-based  produc t that notifies the host-based  
telemarketing ap plication of call events.
ISDN trunk
A trunk administered for use with ISDN-PRI. Also c alled ISDN fac ility.
ISDN-PRI terminal adapter
An interface b etween end p oint ap plications and  an ISDN PRI fac ility. ISDN-PRI terminal ad ap ters 
are c urrently availab le from other vend ors and  are p rimarily d esig ned  for vid eo conferenc ing  
ap p lic ations. Ac c ord ing ly, currently availab le terminal ad apters adap t the two p airs of vid eo cod ec  
d ata (V.35) and  d ialing  (RS-366) ports to an ISDN PRI fac ility.
IS/DTT
Integrated Services/d ig ital tie trunk
ISN
Information Systems Network
ISO
International Stand ard s Org anization
ISV
Ind ependent software vendor
ITP
Installation test p roc ed ure 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Glossary and Abbreviations 
GL-29  
ITU
International Telec ommunic ations Union
IXC
Interexc hang e c arrier c ode
K
kHz
Kilohertz
kbps
Kilobits p er sec ond
kbyte
Kilobyte
kg
Kilogram
L
LAN
Loc al area network
LAP-D
Link Ac cess Proced ure on the D-c hannel
LAPD
Link Ac cess Proced ure d ata
LATA
Loc al ac c ess and  transp ort area
lb
Pou nd
LBO
Line buildout
LDN
Listed  d irec tory numb er
LDS
Long-d istanc e service
LEC
Loc al exc hang e c arrier
LED
See  lig ht-emitting d iod e (LED)
. 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Glossary and Abbreviations 
GL-30  
light-emitting diode (LED)
A semiconduc tor d evic e that p rod uces lig ht when voltag e is ap p lied. LEDs p rovid e a visual 
ind ic ation of the op erational status of hard ware c omp onents, the results of maintenanc e tests, the 
alarm status of c irc uit pac ks, and  the activation of telep hone features.
lightwave transceiver
Hard ware that p rovid es an interface to fib er-op tic c ab le from p ort circ uit pac ks and  DS1 c onverter 
circuit p acks. Lig htwave transc eivers convert elec trical sig nals to lig ht sig nals and  vice versa.
line
A transmission path b etween a c ommunic ations system or CO switching  system and  a voic e 
terminal or other terminal.
line appearance
See  ap p earanc e
.
line buildout
A selec tab le outp ut attenuation is g enerally req uired of DTE eq uipment bec ause T1 c ircuits 
req uire the last sp an to lose 15–22.5 d B.
line port
Hard ware that p rovid es the acc ess p oint to a c ommunic ations system for eac h c irc uit assoc iated  
with a telep hone or data terminal.
link
A transmitter-rec eiver c hannel that c onnects two systems.
link-access procedure on the D-channel (LAPD)
A link-layer p rotoc ol on the ISDN-BRI and ISDN-PRI d ata-link layer (level 2). LAPD provid es d ata 
transfer between two d evic es, and error and  flow c ontrol on multip le logic al links. LAPD is used  for 
sig naling  and low-sp eed  pac ket d ata (X.25 and  mode 3) on the sig naling  (D-) channel and  for 
mod e-3 data c ommunic ations on a b earer (B-) channel.
LINL
Loc al ind irect neig hb or link
local area network (LAN)
A networking  arrang ement desig ned  for a limited  g eog raphical area. Generally, a LAN is limited in 
rang e to a maximum of 6.2 miles and  p rovid es hig h-sp eed  c arrier service with low error rates. 
Common c onfig urations inc lud e d aisy c hain, star (including c irc uit-switched), ring , and  b us.
logical link
The communic ations p ath b etween a p roc essor and  a BRI terminal.
loop-start trunk
A trunk on whic h, after estab lishing  a c onnec tion with a d istant switc hing  system for an outg oing 
call, the system waits for a sig nal on the loop formed  by the trunk leads b efore send ing  the d ig its 
of the c alled  numb er.
LSU
Loc al storag e unit
LW C
Leave Word  Calling 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Glossary and Abbreviations 
GL-31  
M
MAC
Med ium acc ess
MADU
Mod ular async hronous d ata unit
main distribution frame (MDF)
A devic e that mounts to the wall inside the system eq uipment room. The MDF p rovid es a 
connec tion p oint from outsid e telep hone lines to the PBX switc h and  to the insid e telep hone 
stations.
main-satellite-tributary
A private network c onfiguration that c an either stand  alone or ac cess an ETN. A main switch 
p rovid es interconnection, via tie trunks, with one or more sub tend ing  switc hes, c alled  satellites; all 
attend ant p ositions for the main/satellite config uration; and  ac c ess to and  from the pub lic  network. 
To a user outsid e the c omp lex, a main/satellite config uration ap p ears as one switc h, with one listed  
d irec tory number (LDN). A trib utary switch is connec ted  to the main switc h via tie trunks, b ut has 
its own attend ant p ositions and LDN.
maintenance
Activities involved  in keep ing  a telecommunications system in p rop er working c ond ition: the 
d etection and  isolation of software and  hard ware faults, and  automatic  and  manual rec overy from 
these faults.
management terminal
The terminal that is used  b y the system administrator to administer the switc h. The terminal may 
also b e used  to ac c ess the BCMS feature.
major alarm
An ind ication of a failure that has c aused  critic al d egrad ation of servic e and requires immed iate 
attention. Major alarms are automatically d isp layed  on LEDs on the attend ant c onsole and 
maintenanc e or alarming  c irc uit p ac k, log g ed  to the alarm log , and rep orted to a remote 
maintenanc e fac ility, if ap p lic ab le.
Manual-In work mode
One of four ag ent work modes: the mod e in which an agent is read y to p roc ess another c all 
manually. See Auto-In Work mod e
 for a c ontrast.
MAP
Maintenanc e ac tion p roc ess
MAPD
Multiapp lic ation p latform for DEFINITY
MA-UUI
Messag e-Assoc iated User-to-User Sig naling
Mbps
Megabits per second
M-Bus
Memory b us
Mbyte
Megabyte 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Glossary and Abbreviations 
GL-32  
MCC
Multic arrier c ab inet
MCS
Messag e Center Service
MCT
Malic ious Call Trac e
MCU
Multip oint c ontrol unit
MDF
Main distribution frame
MDM
Modular data module
MDR
Messag e detail record
MEM
Memory
memory
A devic e into whic h information can be cop ied  and  held , and  from whic h information c an later b e 
ob tained.
memory shadowing link
An op erating -system condition that p rovid es a method for memory-resid ent p rog rams to b e more 
q uickly ac c essed , allowing  a system to reb oot faster.
message center
An answering  service that sup p lies ag ents to and stores messag es for later retrieval.
message center agent
A memb er of a messag e-center hunt group  who takes and  retrieves messag es for voic e-terminal 
users.
MET
Multib utton elec tronic  telep hone
MF
Multifreq uency
MFB
Multifunc tion b oard
MFC
Multifrequency code
MHz
Meg ahertz
MIM
Manag ement information messag e
minor alarm
An ind ication of a failure that could  affec t customer service. Minor alarms are automatically 
d isplayed on LEDs on the attend ant console and  maintenanc e or alarming  c irc uit p ac k, sent to the 
alarm log , and  rep orted  to a remote maintenance fac ility, if ap plicab le. 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Glossary and Abbreviations 
GL-33  
MIPS
Million instruc tions per second
MIS
Manag ement information system
MISCID
Misc ellaneous id entification
MMCS
Multimed ia Call Server
MMCH
Multimed ia call hand ling
MMI
Multimed ia interfac e
MMS
Material Manag ement Servic es
MO
Maintenanc e ob jec t
modem
A devic e that c onverts d igital d ata sig nals to analog  sig nals for transmission over telep hone 
circuits. The analog  sig nals are converted  b ac k to the orig inal d ig ital data sig nals b y another 
mod em at the other end  of the c irc uit.
modem pooling
A cap ab ility that provid es shared  c onversion resources (mod ems and d ata mod ules) for 
cost-effective ac c ess to analog  fac ilities by data terminals. When need ed , mod em p ooling  inserts 
a c onversion resourc e into the path of a d ata call. Mod em pooling  serves b oth outg oing  and  
inc oming  c alls.
modular processor data module (MPDM)
A processor d ata mod ule (PDM) that c an b e c onfig ured  to p rovid e several kind s of interfac es 
(RS-232C, RS-449, and V.35) to c ustomer-p rovid ed d ata terminal eq uip ment (DTE). See also 
processor data module (PDM)
.
modular trunk data module (MTDM)
A trunk d ata module that can be config ured  to provid e several kind s of interfaces (RS-232, 
RS-449, and  V.35) to customer-p rovid ed  d ata terminal eq uip ment.
modulator-demodulator
See  mod em
.
monitored call
See  ac tive-notification c all
.
MOS
Messag e-oriented  sig naling
MPDM
Modular processor data module
MS
Messag e server 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Glossary and Abbreviations 
GL-34  
ms
Millisecond
MS/T
Main satellite/trib utary
MSA
Messag e servic ing  ad junc t
MSG
Messag e servic e
MSL
Material stocking  loc ation
MSM
Mod ular System Manag ement
MSS
Mass storag e system
MSSNET
Mass storag e/network c ontrol
MT
Manag ement terminal
MTDM
Mod ular trunk data mod ule
MTP
Maintenanc e tap e p roc essor
MTT
Multitasking terminal
multiappearance voice terminal
A terminal equipp ed  with several call-ap pearance b uttons for the same extension, allowing  the 
user to hand le more than one call on that same extension at the same time.
Multicarrier cabinet
A struc ture that hold s one to five carriers. See also sing le-c arrier c ab inet
.
Multifrequency Compelled (MFC) Release 2 (R2) signaling
A signal c onsisting of two freq uency comp onents, such that when a sig nal is transmitted  from a 
switch, another signal acknowled g ing  the transmitted sig nal is received  b y the switc h. R2 
d esig nates sig naling  used  in the United  States and in c ountries outsid e the United  States.
multiplexer
A devic e used  to comb ine a numb er of ind ivid ual channels into a sing le c ommon b it stream for 
transmission.
multiplexing
A process whereb y a transmission fac ility is d ivid ed into two or more channels, either b y sp litting  
the freq uenc y b and  into a number of narrower b and s or by divid ing  the transmission channel into 
succ essive time slots. See also time-division multip lexing  (TDM)
.