Lucent Technologies DEFINITY® Enterprise Communication Server Release 8.2 Reports Guide

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
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3-69 DS1 Link Performance Detailed Log Report 
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Table 3-15. DS1 Link Performance Measurements Detailed Log Report 
Field Description
Date
The date of the 15-minute interval.
Time
The end ing  time for the 15-minute interval.
ES
Errored  Second. The numb er of errored  sec ond s for the sp ec ified  interval 
(maximum of 900). An errored  sec ond  is any sec ond  in whic h one or more 
d ata transmission errors oc c urred . N/A ind ic ates the c ount for that interval is 
not availab le, typ ic ally b ec ause the c irc uit p ac k was not inserted  d uring  the 
interval.
BES
Bursty Errored  Sec ond s. The numb er of bursty errored  sec ond s for the 
sp ec ified  interval (maximum of 900). A bursty errored  sec ond  is any sec ond  
in whic h 2 to 319 d ata transmission errors oc c urred . N/A ind ic ates the c ount 
for that interval is not available. An error c ount of this severity results in a 
minor alarm.
Suggested Action:
 Resolution of the alarm should , in most c ases, b e the 
func tion of maintenanc e personnel. Dep end ing  up on loc al arrang ements, it 
may b e ap p rop riate to alert maintenanc e p ersonnel if they have not alread y 
b een alerted .
SES
Severely Errored  Sec ond s. The numb er of severely errored  sec ond s for the 
sp ec ified  interval (maximum of 900). A severely errored sec ond  is any 
sec ond  in whic h 320 or more data transmission errors oc c urred. N/A 
indic ates the c ount for that interval is not availab le. An error c ount of this 
severity results in a major alarm.
Suggested Action:
 Resolution of the alarm should , in most c ases, b e the 
func tion of maintenanc e personnel. Dep end ing  up on loc al arrang ements it 
may b e ap p rop riate to alert maintenanc e p ersonnel if they have not alread y 
b een alerted .
UAS/FS
Unavailable/Failed Seconds. The numb er of sec ond s the link is in the failed  
sec ond s state for the sp ec ified  interval (maximum of 900). A failed  sec ond  
state exists any time 10 or more c onsec utive severely-errored sec ond s 
oc c ur. N/A ind ic ates the c ount for that interval is not availab le. An error c ount 
of this severity results in a major alarm.
Suggested Action:
 Resolution of the alarm should , in most c ases, b e the 
func tion of maintenanc e personnel. Dep end ing  up on loc al arrang ements, it 
may b e ap propriate to alert maintenanc e p ersonnel, if they have not alread y 
b een alerted .
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							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
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CSSControlled  Slip  Sec ond s. The numb er of sec ond s (maximum of 255) with one 
or more c ontrolled  slip s (a rep lic ation or d eletion of a DS1 frame b y the 
receiver).
LOFC
Loss of Frame Count. 
The ac c umulation of the numb er of times a loss of 
frame is d ec lared (maximum of 255). A loss of frame is d ec lared  when there 
is a c ontinuous loss of sig nal or out of frame c ond ition for g reater than 2.5 
sec ond s. The c ondition is c leared  after 15 sec onds without a loss of sig nal 
or out-of-frame c ond ition.
Table 3-15. DS1 Link Performance Measurements Detailed Log Report  — Continued
Field Description
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							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
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DS1 Converter Reports
This sec tion d esc rib es p erformanc e measurements for the four fac ilities 
assoc iated  with a DS1 Converter b oard. It inc lud es the DS1 Converter Link 
Performanc e Measurements Summary Rep ort and  the DS1 Converter Link 
Performanc e Log  Rep ort. These rep orts are availab le only on the G3r server.
The DS1 Converter b oard  is p art of the DS1 Converter Comp lex whic h c onsists of 
two DS1 Converter b oard s c onnec ted  b y b etween one and  four fac ilities (DS1 
Fa c i l i t y ) .
Errors on DS1 fac ilities tend to oc c ur in error b ursts rather than sing le bit errors. 
Th e re f o re ,  t h e  Er ro re d  Se c o n d s,  B u r s t y Er ro re d  Se c s ,  Se v e re ly  Erro re d  Se c s  a n d  
Failed Seconds measurements more accurately desc ribe the operational 
c harac teristic s of DS1 fac ilities.
There are two DS1 Converter Link Performanc e Measurements rep orts:
1. The DS1 Converter Link Performanc e Measurements Summary Rep ort 
p rovid es information ab out the worst 15 minutes, the last 24 hours, and  the 
current 15 minutes for each measurement type.
2. The DS1 Converter Link Performanc e Measurements Detailed  Rep ort 
d isp lays a d etailed  log  for the last ninety-six 15-minute intervals for eac h 
type of data measured .
DS1 fac ility p erformanc e is b ased  on the number of error events c ounted  p er 
sec ond . An error event is defined  as any one of the following :
nMisframe. An error d etec ted  as an erroneous b it p attern in any sing le 
frame.
nSli p. An error d etec ted  as the d eletion or rep etition of a sing le frame.
nExt e n d e d  Su p e r f r a m e  Fo r m a t  (ESF)  C RC - 6  Er ro r . A d ata c ommunic ations 
error over a DS1 fac ility using  the ESF format d etec ted  as a mismatc h 
b etween the c alc ulated  CRC-6 (6-b it c yc lic  red und anc y c hec k) c harac ter 
ap p end ed  to the transmitted  d ata and  the CRC-6 c harac ter rec alc ulated 
b y the rec eiver.
DS1 link p erformanc e is measured  b y the following  error event c ounts:
nErrored  Sec ond. Any sec ond  that c ontains one or more error events.
The p erc ent of Error Free Sec ond s (%EFS) is d efined  as: 
Figure 3-7. Estimating Attendant Position Requirements
%EFS=ì
ï
î1-
Total Seconds Errored Seconds
_
  ______________ü
ï
þ´100 
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
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nBursty-Errored  Sec ond. Any sec ond  that c ontains from 2 to 319 error 
events.
nSeverely-Errored  Sec ond . Any sec ond  that c ontains 320 or more error 
events.
nFa i le d  Se c o n d . A state that exists when ten or more c onsec utive 
severely-errored  sec ond s are d etec ted . A Failed  Sec ond  state is c leared  
when no severely-errored  sec ond s are d etec ted  for a p eriod  of 10 
c onsec utive sec ond s.
NOTE:
Suc h events as a Failed  Sec ond  or Severely-Errored  Sec ond  
typ ic ally result in a serious imp ac t on the c ustomers’ ap p lic ations.
If the errors b ec ome too severe, an alarm is raised . The ac tual rate the errors 
oc c urred  at d etermines whether the alarm is minor or major. 
DEFINITY ECS 
Maintenance for G3r 
and  DEFINITY ECS Maintenanc e for G3si id entify the 
rec ommend ed proc ed ures maintenanc e p ersonnel should  p erform to resolve 
these alarms.
The error event c ounters, loc ated  on eac h DS1 Converter board  for eac h 
ad ministered  fac ility, are p olled every 900 sec ond s (15 minutes). The d ata is 
availab le for up  to 24 hours. Measurement d ata old er than 24 hours is overwritten 
b y c urrent measurement d ata.
A system re-b oot from tap e c lears the error event c ounters. The DS1 error event 
c ounters may also b e c leared  using the clear measurements ds1-facility log | 
esf-error-events | loopback/spantest CabCarSSF 
maintenanc e c ommand .
If a DS1 Converter c irc uit p ac k is removed , or taken out of servic e, d ata for that 
c irc uit p ac k is not availab le for the time p eriod s it is removed .
Command
To c lear the DS1 Converter measurements:
1. Type clear measurements ds1-facility log | esf-error-events | 
loopback/spantest CabCarSSF [local/remote] [print/schedule] 
and  
p ress 
RETU RN.
This c ommand  uses the following  q ualifiers:
Cab = Cab inet Numb er 
Car  = Carrier
SS  = Slo t
F  = Fac ility  
						

							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
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This c ommand is only availab le on the G3r mod el. In add ition, the user c an reset 
all software c ounters assoc iated  with the sp ec ified  DS1 Converter c irc uit p ac k 
fac ility. The Counted Since
 time is also reset and  the Number of Valid Intervals
 
c ount is set to zero.
To d isp lay the DS1 Converter Performanc e Measurements Summary:
1. Type list measurements ds1-facility summary CabCarSSF 
[local/carrier-local/remote] [print/schedule] 
and p ress 
RETU RN.
Options: The print
 and  schedule
 op tions are availab le for this c ommand .
To d isp lay theDS1 Converter Performanc e Measurements Detailed  report:
1. Type list measurements ds1-facility log CabCarSSF [print/schedule] 
and  p ress 
RETURN.
This c ommand  uses the same qualifiers as the “ c lear measurements”  
c ommand  ab ove.
Options: The print
 and  schedule
 op tions are availab le for this c ommand .
Screen
Screen 3-20 shows a typ ic al sc reen for the DS1-Fac ility Summary Rep ort. Table 
3-16 desc rib es the d ata field s p resented  in the DS1-Fac ility Summary Report. 
Screen 3-21
 shows a typ ic al DS1-Fac ility Detailed  Log  Rep ort. Table 3-17 
d esc rib es the d ata field s p resented  in the DS1-Fac ility Log  Rep ort.
Screen 3-20. DS1-Facility Summary Report
list measurements dsl-facility summary 1c21a
Switch Name: Cust_Switch_Name                    Date: 2:51 pm WED SEP 25, 19xx
      
DS-1 FACILITY LINK PERFORMANCE MEASUREMENTS SUMMARY REPORT
Counted Since: 9:03 am WED SEP 25, 19xx
Valid 15-minute Intervals in Last 24 Hours: 96
Seconds Elapsed Into Current Interval: 875 ESF Error Events: N/A
Test: N/A  Pattern: N/A  Synchronized: N/A
Loopback/Span Test Bit-Error Count: N/A Test Duration: N/A
Worst 15-Minute Interval  24-Hour  Current 
Category  Date Time Count Count Interval Count
Errored Seconds  9/24  09:03  0         0  0
Bursty Errored Seconds  9/24  09:03  0         0  0
Severely Errored Seconds  9/24  09:03  0 0  0
Unavailable/Failed Seconds  9/24  09:03  0  0  0
Controlled Slip Seconds N/A N/A N/A N/A N/A
Loss of Frame Count N/A N/A N/A N/A N/A 
						

							DEFINITY Enterprise Communication Server Release 8.2
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April 2000
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Table 3-16. DS1 Converter Performance Measurements Summary Report 
Field Description
Counted 
SinceThe d ate and  time when the assoc iated  measurement c ounters are 
c leared  or the DS1 Converter fac ility is ad ministered . The c ounters are 
set to 0 and  start ac c umulating  d ata when the system is ad ministered  
or re-initialized . The c urrent system time ap p ears in this field  after the 
system c loc k is set. Sinc e the Counted  Sinc e field is c alc ulated  b ased  
on the c urrent time, an error messag e is p romp ted bac k to the user if 
the system c loc k is not set following  a system re-initialization.
Valid 
15-Minute 
Intervals in 
Last 24 
HoursThe total numb er of 15-minute intervals (0 to 96) in the p ast 24-hour 
p eriod that c ontain valid  d ata.
The Valid  Interval field  ind ic ates whether or not a valid  c ount is 
p rovid ed  b y the DS1 interfac e c irc uit p ac k. A value of y ind ic ates that 
all c ounts are valid  for the interval. A value of n ind ic ates that the 
interval is invalid .
An invalid interval is any 15-minute time interval d uring  whic h the 
system c loc k is c hang ed , a system re-initialization oc c urred , or the 
sp ec ified  c irc uit p ac k is p ulled  from the c arrier.
Seconds 
Elapsed In 
Current 
IntervalThe numb er of sec ond s (0 to 899) c ounted  in the c urrent 15-minute 
interval.
ESF Error 
EventsThe numb er of ESF errors (CRC-6 errors or out-of-frame errors) 
c ounted  with a maximum c umulative value of 65535.
Test
The typ e of DS1 loop b ac k/sp an test c urrently ac tive. None ind ic ates 
no test is c urrently ac tive.
Pattern
The typ e of b it p attern g enerated  d uring  an extend ed  d uration DS1 
loop b ac k/sp an test. None ind ic ates that no p attern is b eing  sent.
Synchronized
Ind ic ates whether the test p attern b eing  g enerated  b y the DS1 b oard  
is sync hronized (d etec ted  p rop erly b y the rec eiving  DS1 c irc uit pac k). 
N/A is d isp layed  if no p attern is g enerated .
Loopback/
SpanTest 
Bit-Error 
CountThe numb er of bit-errors d etec ted  in the rec eived  sig nal when an 
extended  d uration loopb ac k test is p erformed .
Test 
DurationThe d uration in sec ond s the extend ed  loop b ac k test runs. The 
maximum value is 99:59:59 (99 hours, 59 minutes, and  59 sec ond s).
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							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
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Screen 3-21 shows one p ag e of a typ ic al DS1 Fac ility Log  Rep ort. This rep ort 
shows errors in fifteen-minute intervals, over the last twenty-four hour period , and  
usually extend s for several pag es. The head ings and  typ e of information shown 
here d o not c hang e on sub sequent p ag es.
Screen 3-21. DS1-Facility Log Report 
CategoryThe typ e of error to whic h the c ount ap p lies (errored  sec ond s, b ursty 
errored  sec ond s, severely errored  sec ond s, unavailab le/failed  
seconds, controlled slip seconds, and loss of frame count). For more 
information ab out these c ateg ories, refer to Table 3-34
.
Worst 15-Min 
IntervalThe d ate, end ing  time, and  c ount for the 15-minute p eriod that 
c ontains the maximum value for eac h error c ateg ory. If there are no 
errors, the field  d isp lays 0 with the most rec ent interval, or N/A if no 
d ata is c ollec ted.
24-Hour 
CountThe total c ount in eac h error c ateg ory for the last 24-hour p eriod  (0 to 
65535 
— c ounts g reater than 65535 are still d isp layed  as 65535). To 
view the last 96 intervals, refer to Screen 3-21
.
Current 
Interval 
CountThe c ount so far in eac h c ateg ory for the 15-minute interval in 
p rog ress when the rep ort is req uested . If no errors have oc c urred  yet 
in any of the c ateg ories d uring  the c urrent 15-minute interval, the 
resp ec tive field  c ontains the numb er 0. If the system is b usy 
p erforming  c all p roc essing func tions and  c annot resp ond  within 8 
sec ond s, then the field  d isp lays N/A
.
Table 3-16. DS1 Converter Performance Measurements Summary Report  — Continued
Field Description
Continued on next page
list measurements ds1-facility log le21a                              Page 1
Switch Name: Cust_Switch_Name                 Date: 2:55 pm WED SEP 25, 19xx
     DS-1 FACILITY LINK PERFORMANCE MEASUREMENTS DETAILED LOG REPORT
Counted Since:  9:03 am WED SEP 25, 19xx
Date    Time  ES BES SES  UAS/FS CSS  LOFC
9/25    09:18  0  0  0  0   N/A N/A 
9/25    09:33  0  0  0  0   N/A N/A 
9/25    09:48  0  0  0  0   N/A N/A 
9/25    10:03  0  0  0  0   N/A N/A 
9/25    10:18  0  0  0  0   N/A N/A 
9/25    10:33  0  0  0  0   N/A N/A 
9/25    10:48  0  0  0  0   N/A N/A 
9/25    11:03  0  0  0  0   N/A N/A 
9/25    11:18  0  0  0  0   N/A N/A 
9/25    11:33  0  0  0  0   N/A N/A 
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							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
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Table 3-17. DS1 Converter Performance Measurements 
Detailed Log Report 
Field Description
Date
The time and  d ate of the c urrent rep ort.
Counted 
SinceThe start time and date when the associated measurement counters are 
cleared or the DS1 Converter facility is administered.
Date and 
TimeThe d ate and  end  time of the 15-minute interval.
ES
Errored  Second s. The number of the errored  sec ond s for the sp ec ified  
15-minute interval (maximum of 900). An errored  sec ond  is any sec ond  in 
whic h one or more d ata transmission errors oc c urred . “ N/A”  ind ic ates the 
c ount for that interval is not availab le, typ ic ally b ec ause the c irc uit p ac k 
was not inserted  d uring  that interval.
BES
Bursty Errored  Sec ond s. The numb er of bursty errored  sec ond s for the 
sp ec ified  interval (maximum of 900). A b ursty errored  sec ond  is any 
sec ond  in whic h 2 to 319 data transmission errors oc c urred. “ N/A”  
indic ates the c ount for that interval is not availab le. An error c ount of this 
severity results in a minor alarm.
Suggested Action:
 Resolution of the alarm should , in most c ases, b e the 
func tion of maintenanc e p ersonnel. Dep end ing  up on loc al arrang ements, 
it may b e ap p ropriate to alert maintenanc e p ersonnel if they have not 
alread y b een alerted .
SES
Severely Errored  Sec ond s. The numb er of the severely errored  sec ond s 
c ounter for the sp ec ified  interval (maximum of 900). A severely errored  
sec ond  is any sec ond  in whic h 320 or more d ata transmission errors 
oc c ur. N/A ind ic ates the c ount for that interval is not availab le. An error 
c ount of this severity results in a major alarm.
Suggested Action:
 Resolution of the alarm should , in most c ases, b e the 
func tion of maintenanc e personnel. Dep end ing  up on loc al arrang ements 
it may b e ap p ropriate to alert maintenanc e p ersonnel, if they have not 
alread y b een alerted .
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							DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
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Emergency Access Calls Report
The Emerg enc y Ac c ess Calls rep ort trac ks emerg enc y c alls by extension, event, 
type of c all, and  time of d ay. This rep ort p rints in the system journal p rinter with 
name, time and  event c od e (attend ant c risis alert).
Command
To d isp lay the Emerg ency Ac cess Calls rep ort:
1. Type list emergency [print/schedule]
 and press 
RETU RN.
Options: The print
 and  schedule
 op tions are availab le with this 
command. UAS/FS
The value of the unavailab le or failed  sec onds c ounter for the sp ec ified  
interval (maximum of 900). A failed  sec ond  state exists any time that 10 or 
more c onsec utive severely errored  sec ond s oc c ur. An error c ount of this 
severity results in a major alarm. N/A ind ic ates the c ount for that interval is 
not availab le.
Suggested Action:
 Resolution of the alarm should , in most c ases, b e the 
func tion of maintenanc e p ersonnel. Dep end ing  up on loc al arrang ements, 
it may b e ap p ropriate to alert maintenanc e p ersonnel, if they have not 
alread y b een alerted .
CSS
Controlled  Slip  Sec ond. Any sec ond  with one or more c ontrolled  slip s (a 
rep lic ation or d eletion of a DS1 frame b y the rec eiver).
LOFCLoss of Frame Count. The numb er of times a loss of frame is d ec lared . A 
loss of frame is d ec lared  when there is a c ontinuous loss of sig nal or out 
of frame c ond ition for greater than 2.5 sec ond s. Table 3-17. DS1 Converter Performance Measurements 
Detailed Log Report  — Continued
Field Description
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							DEFINITY Enterprise Communication Server Release 8.2
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Screen
Screen 3-22 shows a typ ic al sc reen for the Emergenc y Ac c ess Calls rep ort. 
Table 3-18
 describes the data presented in the Emergency Access Calls report.
Screen 3-22. Emergency Access Calls report
Table 3-18. Emergency Access Calls report 
Field Description
Extension The extension where the c risis alert orig inated .
Event The event c od e for the emerg enc y ac c ess c all:
ncrisis alert—c risis alert sent
ncrisis alert ack’d —crisis alert acknowled g ed
nc risis pag er p ass—c risis alert sent to a p ag er
nc risis pag er fail—c risis alert sent to a p ager and  the p ag e failed
Type of Call The type of call that is being logged:
nars slrt call typ e
nfeature ac c ess c od e
noff hook alert
Time The time (A–AM or P–PM) the c risis alert orig inated (for examp le, 11:21 A). 
list emergency
EMERGENCY ACCESS CALLS
Extension Event Type of Call Time
3104 crisis alert ars alrt call type 11:21 A
3405 crisis alert ack’d ars alrt call type 11:22 A
3104 crisis pager1 pass ars alrt call type 11:23 A
3104 crisis pager2 pass ars alrt call type 11:24 A
3104 crisis pager3 pass ars alrt call type 11:25 A
3104 crisis pager1 fail ars alrt call type 11:23 A
3104 crisis pager2 fail ars alrt call type 11:24 A
3104 crisis pager3 fail ars alrt call type 11:25 A