Comdial Dxp Plus Instructions Manual
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DXP Plus Programming InstructionsIMl66-123 11.2Poll Restriction Example 2In this example, assume that you have assigned the following restriction levels and exception numbers to thefollowing people in a company: Keep in mind that you assign restriction level to stations by programming the class of service with a particular restriction level while you assign exception numbers to individual stations through station programming. StationRestriction LevelException Number President 8NONE Executive 7NONE Manager6NONE Joe in sales 15Sally in sales 156Also, assume that you have programmed the following outside numbers, restriction levels and exception numbers into the toll restriction table: NumberRestriction Level Exceotion Number: 121275 1213@@@@@@@ 66978 2NONE 911ALWAYS ALLOW NONE A toll restriction arrangement such as this example permits the following dialing conditions: the president and the executivecan dial all numbers, the executive can dial any 1-212 prefixed number, any 1-213 prefixed number (remember, @ = match any digit), 978 numbers, and 911 (any numbers with restriction level equal to or less than 7),the manager can dial any 1-213 prefixed numbers, 978 numbers and 911 (any numbers with restriction levels equal to or less than 6),Joe (in sales) can dial 911 (via his restriction level) plus dial any 1-212 numbers through his exception number, Sally (in sales) can dial 911 (via her restriction level) plus dial any 1-212 and 1-213 numbers through her exception numbers. (Remember, exception numbers allow Joe and Sally to dial numbers that are denied to them through their restriction levels.) Toll Restriction Programming 17-3
/M/66-123BXP Plus Programming Instructions 11.3Toll Restriction Flow DiagramFLOWCHRT Station Begins DialingLine calls are subjected to tollrestriction examination Complete Dialing Allowed YESComplete YES _Dialing Allowed Compare Restriction Level of Matched Number withRestriction Levels of Station Class of Service Eight (8) levels plus always allow and always deny m One level assigned foreach C.O.S. type or assignallow all or deny all Compare Exception Number of Matched Number with Exception Number of StationThirty-two (32) exception numbers m One per Toll Table entrym Up to 32 per station YES I l-4 Toll Restriction Programming
11.4Restriction Level ProgrammingDescription:Group the system stations into as many as eight different toll calling categories based on the freedom to dial various numbers or the restriction from dialing them. Assign one of eight different restriction (1-8) levels or assign an “allow all” level or a “deny all” level. Level 8 is the least restrictive from a station viewpoint but the most restrictive from a restriction table viewpoint. (For example, a station with a restriction of 8 is only restricted from dialing “always deny” numbers and it can dial numbers with restriction levels of l-8. A station with a restriction level of l-7 cannot dial a number with a toll restriction table entry of 8.) The “allow all” entry ensures that the system applies no dialing restriction to a number (example: 9 11). The “deny all” ensures that a station user can never dial a number (example: l-900). You actually assign a restriction level to a station by first assigning it to a station class of service and then assigning that class of service to the station. As previously described, the class of service assignment provides features and service that matches the needs of a specific category of stations. Program the restriction level value that accurately reflects the toll restriction dialing freedom expected by a specific category of stations. Programming:Create eight station categories, and order these categories from those with the most dialing freedom to those with the least and then note the station ports that you plan to each category. Arrange the toll restriction numbers into these categories so that they correspond to the required dialing freedoms. Assign restriction level numbers to each category. Also, list those numbers that every station must be allowed to dial (such as 911) as “always allow” and list those numbers that should never be dialed, (such as l-900) as “always deny”. 1.From main menu, select TOLL/ARS and press ENTER. 2.From toll restriction menu, select restriction tables and press ENTER. 3.From toll restriction level menu, type 1 and press ENTER. 4.Select entry line for programming and press ENTER. 5.Press TAB to position cursor to restriction level column. 6.Press SPACE BAR to select restriction level l-8, allow all, or deny all. 7.Press ENTER and repeat step 7 for each entry line. 8.When finished, press ESCAPE twice. 9.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 10. Press ENTER to end. Assign restriction level to class of service with this procedure. 1.Use the work sheet to note the class of service for each restriction level entry. 2.Press CONTROL T for main menu. 3.From main menu, select stations and press ENTER. 4.From stations menu, select COS programming and press ENTER. 5.From COS programming, type class of service number (l-32) ENTER. 6.From COS programming menu, type item number for day/night restriction level and press ENTER. 7.Type restriction level number (l-8). 8.When finished, press ESCAPE twice. 9.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 10. Press ESCAPE to end. Toll Restriction Programming 11-5
11.5Poll Groups ProgrammingDescription: You must assign the individual lines, that you do not want users to use when they dial toll restricted numbers. Do this by first assigning the lines to toll groups and then assigning those toll groups to the restricted number. There are 32 toll groups available for line assignment. Assign one, several, or all lines to any desired toll group or combination of toll groups as needed.Programming: 1~ Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line name or line number and press ENTER. 5. From line programming, type item number for toll groups and press ENTER. 6. Type group number (O-32) and press ENTER. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Press ESCAPE to end.
DXP Plus Programming instructionsM/66-123 11.6Restricted Numbers Programming Description:Program restricted numbers as entries in the toll restriction table. The system will accept up to 400 entries.Each restricted number can be up to 16 digits long and can be comprised of the digits O-9 Plus the “match any” digit (@) if needed. If you program the system to include the automatic route selection (ARS) feature, always fill out the restricted numbers with the @ digit as shown in the following examples:for l+dialing, enter l@@@@@@@@@@, for local dialing, enter @ @ @ @ @ @ @, for l+ 7-digit dialing, enter valid exchanges and the @ digit--either enter 1555 @ @ @ @ or enter 555 @ @ @ @ with the 1 added by the ARS modify digit table. When you make this arrangement, you ensure that ARS will wait until the user dials all the number’s digits before it determines if all routes are busy. This eliminates the possibility of the user accidentally dialing an intercom number or a feature code. You can enter a pause at the end of a restricted number’s digit string to indicate that dialing is complete. Do this by typing a P or p after you type the digit string. The pause entry distinguishes this restricted number as unique. You can enter the same digits without the pause but instead followed by additional digits as another unique number. You can assign different routing and toll restriction parameters to each of these entries. There are several applications for this feature. One application is in international dialing where different toll restriction parameters apply depending upon whether the caller dialed 0 or 011. In this case, you can enter 0 pause to access local lines and 01 to access international lines. Another application is with tie line calling where a remote extension is the same digits as an office or area code that you need to enter in the restriction table. By entering nnn pause for tie line access and nnn@ for CO line access, the system can route the call over the proper line. A third application is brought forth with the advent of the new North American Numbering Plan (NANP). With NANP, an area code may be the same digits as a local office code. You can enter nnn@ @ @ @ pause for local line access and nnn @ @ @ @ @ @ @ for long distance line access. In any application, the system resets its pause timer after receiving each caller dialed digit. If the timer expires before the caller dials another digit, the system routes the call based on the digits preceding the pause. If, instead, the system detects more digits instead of a pause, it routes the call based on the entire digit string. You can enable the pause entry ability using the Section 6.10.5 programming procedure; however, the following Section 11.6.1 procedure for entering the restriction number digits also includes the pause enabling procedure. Toll Restriction Programming 1 l-7
/M/66-723DXP Plus Programming Instructions11.61 Restricted Numbers Programming ProcedureProgramming: Make a list of all of the restricted numbers that the site requires.Include numbers on the list that should never be restricted, such as 911 (exception). Also include numbers that should never be dialed, such as l-900 (always deny). Use the @ “match any” symbol to encompass a range of numbers wherever possiblele, such as 1 @ @ for any number beginning with a 1. You can enter up to 400 line items on this table. To enable pause entry, 1.Press CONTROL T for main menu. 2.From main menu, select system and press ENTER. 3.From system menu, select system parameters and press ENTER. 4.From system parameters menu, select toWARS dialing pause and press ENTER. 5.Press SPACE bar for feature setting. 6.When finished, press ESCAPE twice. 7.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. To enter restriction number digits, 1.Press CONTROL T for main menu. 2.From main menu, select TOLL/ARS and press ENTER. 3.FromTolVARS menu, select restriction tables and press ENTER. 4.From toll restriction table menu, select entry line for programming and press ENTER. 5.Type restriction number entry and press ENTER (Entry can be 16 digits long and can include @ as match any symbol and P for pause.) 6.Repeat steps 5 and 6 for all entries. 7.When finished, press ESCAPE twice. 8Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Press ESCAPE to end. 7 7-8 Td Restriction Programming
DXP Plus Programming InstructionsIMl66-123 11.7Exception Number ProgrammingDescription: Exception numbers allow stations to dial numbers that are not normally allowed by their restriction levels. When a user dials a number at his or her station, the toll restriction feature compares it to the toll restriction numbers, the toll groups, the restriction level, and to the exception number. If it makes a match, the station is not normally allowed to dial the number. However, if the exception number of the toll restriction table line entry matches one of the exception numbers assigned to the station, the station is allowed to dial the number. The exception number values that you can assign are 1 through 32 and NONE. You can assign 32 exception numbers to each station. You can assign one exception number to each toll restriction table line entry. The feature provide you with separate line entries expressly for the purpose of specifying special dialing exceptions.Programming: Assign exception number to toll restriction table line entry with this procedure. 1.Assign an exception number of 0 to 32 to each listed restriction number that may need it. 2.Press CONTROL T for main menu. 3.From main menu, select TOLL/ARS and press ENTER. 4.From toll restriction menu, select restriction tables and press ENTER. 5.From the restriction table menu, type row number and press ENTER. 6.Press TAB to position cursor to exception level column. 7. Type exception number O-32. 8.Press ENTER and repeat step 7 for each line entry. 9.When finished, press ESCAPE twice. 10. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. Assign exception number to station with this procedure. 1. 2. 3. 4. 5.Press CONTROL T for main menu. From main menu, select stations and press ENTER. From stations menu, select station programming and press ENTER. Type intercom number or name of station. From station programming menu, type item number for Day (or Night) exception number. 6.Type exception numbers O-32 (n,nn or n-nn) or type 0 for none. 7.When finished, press ESCAPE twice. 8.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9.Press ESCAPE to end.Toll Restriction Programming 17-9
Automatic route selection (ARS) permits the system to select the least costly line group that is available to a station for outgoing call routing. The system modifies the dialed number, if needed, to match the selected line group. Additionally, ARS provides the costing information for the dialed call that is reported by the station message detail accounting feature. ARS makes its routing decisions (which lines to route a call over, when and how to modify a number, and costing information) based entirely upon the programming of the system. NOTE: When the ARS feature is active, never program a direct line appearance to a station.If a station user selects a line directly at his or her station, the system will not route the call using the ARS feature. For an overview of automatic route selection, refer to Section 12. I . Enabling Automatic Route SelectionAutomatic Route Selection Diagram.......... 12.1 ARSEnable.......................12.2 LineGroupsforARS..................12.3Route Tables (ARS)................... 12.4Costing Information (ARS)............... 12.5Automatic Route Selection for Speed Dial Numbers . . 12.6 Automatic Route Selection Programming 12-1
/M/66-123DXP Plus Programming Instructions 12. IAutomatic Route Selection Diagram Yes Dialing Denied1 No Test for Route Table Entry on Toll Restriction Table Route Call Via Route Table 32 NoSelect Route TableEqual oeGreater ThanIII / Pi&L.+ 1 Modify Dialing Number Test for Costing Information Complete Dialing Allowed - Costing Reported to SMDA cpJso53 12-2 Automatic Route Selection Programming
DXP Plus Programming instructionslMl66-123 12.2ARS EnableDescription: You can enable or disable automatic route selection on a system-wide basis. A defaulted system has ARS disabled.Programming: 1~ Press CONTROL T for main menu. 2. From main menu, select system and press ENTER. 3. From the system menu, select system parameters and press ENTER. 4. From the system parameters menu, select ARS feature and press ENTER. 5. Press SPACE BAR to toggle between enable and disable. 6. Press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end. 12.3Line Groups for ARSDescription: Before automatic route selection can operate, you must group similar lines together into line groups. The system can have a total of 16 line groups with unlimited lines in each group. Be sure that you program similar line types together into the same line groups to take advantage of the efficiency and cost savings associated with automatic route selection. Some examples of lines that have similar characteristics and should be grouped together into line groups are as listed below: - outgoing WATS lines to a particular area, - FX lines to a frequently called area, - similar AT&T long distance lines, - similar MCI lines, A line group can consist of only one line, (for example, if only one FX line exists, put it into a separate line group). Doing this allows the ARS feature to route calls over that group (FX line) for any calls to the FX line area.NOTE: To prevent system users from accessing non-ARS line groups, use the Section 6.12 procedure to clear the dialing codes for all non-ARS line groups. Programming: 1.Press CONTROL T for main menu. 2.From main menu, select lines and press ENTER. 3.From the lines menu, select line group programming and press ENTER. 4.Type line group number (1-16) and press ENTER. 5.Type a to add lines, r to remove lines, or c to change name of line group and press ENTER. 6.Type line to be removed, added, or changed then press ENTER. 7.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 8.Repeat steps 4-7 for each line port or press ESCAPE to end. Automatic Route Selection Programming 12-3