Comdial Dxp Plus Instructions Manual
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IO. 1.10Report OptionDescription:You can arrange for the SMDWSMDA parameters to convey either the cost of calls that the stations make or the amount of time that lines have been on hold at the stations. Programming:1. Press CONTROL T for main menu. 2. From main menu, select SMDAISMDR and press ENTER. 3. From SMDA/SMDR programming menu, select SMDA/SMDR parameters and press ENTER. 4. From SMDA/SMDR parameters menu, type item number for feature and press ENTER. 5. Press SPACE BAR for feature value. 6. When finished, press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end. IO. 1. IISMDR RecordDescription:When you enable this feature, the system stores SMDR records for the specified line. Programming:1. Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line port number (l-240) or name and press ENTER. 5. From line programming, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end. Call Costing and SMDALSMDR Programming 10-7
lMl66-123DXP PIus Programming Instrwetions 10.2SMDA ReportsDescription: The SMDA feature allows the system to store various call records and generate reports of these records for printout. These reports include either station, line, account codes, or all of the above. When the system generates a station report, it will generate a separate report for any and al11 stations that have had outside call activity. The station report shows all calls that the station user has made and received along with totals and averages. Line reports show the totals for each active line in the system. The line report shows the number of calls, total minutes busy, number of incompleted calls, andcost for each line. The line report also summarizes line group activity as well. The account code report provides the same information as the station report except the records are based upon each account code. The all record report sends all stored SMDA records to the serial data port. This report is not in groups as is the station, line or account code reports but rather is in a chronological order. You can view the number of free records or you can delete all stored SMDA records to insure that only the latest SMDA reports are being stored or to provide a known starting port for record storage. You can do this from your programming terminal or make this selection from a programming station using the system manager and attendant programming procedure.NOTE: If your programming terminal shares the same port as your data printer and you command it delete all records, the system will not take this action until you log out of theprogramming mode- You can request a manual report or an automatic report on a timed basis. Further, you or the system user can employ the system manager and attendant programming procedure to request reports at a programming station. Finally, the system will automatically generate an automatic report when its memory nears its saturation point (95 percent full), Refer to Section 10.2.3 for some typical report examples 10-8 CaU Costing and SMDWSMDR Programming
DXP Plus Programming instructionslMl66-123 10.2. IManual ReDortsDescription:Use the following programming procedure to manually command a printout to occur. Programming:1. Press CONTROL T for main menu. 2. From main menu, select printouts and press ENTER. 3. From printouts menu, select SMDAISMDR and press ENTER, 4. From SMDABMDR menu, select SMDA reports and press ENTER. 5. From SMDA reports menu, select desired report and press ENTER. 6. Press ESCAPE to end. 10.2.2Aufomafic ReDor&Description:Program the system to automatically provide call cost reports for printing. - Choose the day and time that the printout is desired. - Choose the type and detail of each report. - Dictate whether the call records are to be erased from the system memory after they are printed. Programming:1. Press CONTROL T for main menu. 2. From the main menu, select SMDAISMDR and press ENTER. 3. From the SMDAKMDR menu, select automatic reports and press ENTER. 4. Type row number to select desired report and press ENTER. 5. Press SPACE bar for desired setting or type report print time in 24-hour format (as directed by menu prompt) and press ENTER. 6. Repeat steps 4 and 5 for all desired reports and press ENTER. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. Call Costing and SMDNSMDR Programming 19-9
10.2.3SMDA Retort ExamDIes LINE GROUP SUMMARY__D---___--_D_------_o___o________LINE GROUPACCESSESFAILURES --m-m------- o-- 3- p w------- 173112 4 80 5 00 9 08 1000 1100 1200 1300 1400 1500 1600__D---D_--___D--_o-_DDDD-Do----poD 10-IQ Call Costing and SMDABMDR Programming
DXP Plus Programming InstructionslMl66-123 10.3Account Codes (Forced, with Positive Verification) 10.3.1Account Code (System Parameters)Description: Account codes are used to identify calls by category or by any other desired grouping, so that the system can record costing by that category. You can arrange the system to force the user to enter an account code and have the system verify it before it allows the user to make a call. Turn on the account code feature for the entire system using this procedure. Also, enable or disable system verification of the entered code.If you enable verification, the system compares the account code entered by a station user with the programmed account code entries that you have assigned. If the system does not find a match and you have enabled the forced account code feature through station class of service, the system prevents any further dialing until the user enters a matching account code.If you have not enabled verification, the system does not check the entered account code for a match.Programming: 1. Press CONTROL T for main menu. 2. From main menu, select SMDA/SMDR and press ENTER. 3. From SMDAKMDR menu, select SMDA/SMDR parameters and press ENTER. 4. From SMDA/SMDR parameters menu, type item number for feature and press ENTER. 5. Press SPACE BAR for desired value. 6. When finished, press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end. 10.3.2Account Code Display And Account Code Display TimeDescription: As a feature to LCD speakerphone users, a message appears in the telephone’s display to prompt the user to enter an account code during incoming and outgoing calls.If the system does not require such a prompt (for example, because the account code feature is disabled), turn off the prompting message display with this programming operation. If the system does require the prompting display and you enable it using this procedure, also set the length of time that the prompt shows on the user’s display.NOTE: When the account code display is on, the user must enter an account code within the display time when he or she is making an outgoing call; otherwise, the system will drop the line.Programming: 1.Press CONTROL T for main menu. 2.From main menu, select SMDA/SMDR menu and press ENTER. 3.From SMDA/SMDR menu select SMDAKMDR parameters and press ENTER. 4.From SMDA/SMDR parameters menu, type item number for feature and press ENTER. 5.Press SPACE BAR for feature value. 6.When finished, press ESCAPE once. 7.If you enabled the display, continue with step 8. If you disabled the display, press ESCAPE once and continue with step 11. 8.From SMDA/SMDR parameters menu, type item number for feature and press ENTER. 9.Press SPACE BAR for time. 10. When finished, press ESCAPE twice. 11. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end. Call Costing and SMDAISMDR Programming 10-l 1
/M/66-123DXP Plus Programming Instructions 10.3‘3Account Code LengfhDescription: An account code can be a minimum of three digits or a maximum of 16 digits. Use this procedure to set the amount of account code digits. NOTE: If you change the account code length you will deleteall currently programmed account codes. Programming: 1. Press CONTROL T for main menu. 2. From main menu, select SMDAISMDR and press. 3. From SMDAKMDR menu, select SMDABMDR parameters and press ENTER. 4. From SMDABMDR parameters menu, type item number for feature and press ENTER. 5. Type the account digit amount (3-16). 6. When finished, press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end. 10.3.4Account Code Programming (Add, Remove, Display Acwunf Codes)Description: Use this procedure to assign up to 1000 account codes (each up to 16 digits in length-see Section 103.3). Alternately, use this procedure to remove previously assigned account codes from the system.Add or remove one account code at a time or an entire block of account codes all at once. To assign numbers that user’s can dial without entering an account code, refer to Section 10.4.Programming: 1. Press CONTROL T for main menu. 2. From the main menu, select SMDAISMDR and press ENTER. 3. From SMDABMDR menu, select account code menu and press ENTER. 4. From account code menu, type item number to add or remove one account code or a block of account codes and press ENTER. 5. Type account code (up to 16 digits) and press ENTER. Then, if assigning block of codes, type quantity of account codes (up 1000) and press ENTER 6. When finished, press ESCAPE once. 7. Type item number to display account codes for review and press ENTER. 8. When finished press ESCAPE as necessary to return to main menu. 10-12 CaH Costing and SMBAfSMDR Programming
DXP Plus Programming Instructions/M/66-123 10.3.5Account Code (For Class Of Service)Description: After you have enabled the account code feature for the system, set its parameters, and programmed its list of account codes into the system, turn the feature on for a station class of service and make it either forced or optional.If you make it a forced account code, the user must enter an account code before the system will let him or her dial the number for an outgoing call. Also, on incoming calls a user must enter an account code before the system will allow him or her to make any future outgoing calls. See Section IO.4 for an exception to forced account code entry.Programming: 1.Press CONTROL T for main menu.\2.From main menu, select stations and press ENTER. 3.From stations menu, select COS programming and press ENTER. 4.Type class of service number (l-32) and press ENTER. 5.From the COS programming menu, type item number for account code and press ENTER. 6.Press SPACE BAR for feature setting. 7. When finished, press ESCAPE. 8.Press CONTROL N as necessary to display line number for forced account code and press ENTER. 9.Type item number for forced account code and press ENTER. 10. Press SPACE BAR for feature setting. 11. When finished, press ESCAPE twice. 12. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end. 10.4Emergency NumbersDescription: When the system requires an account code, a telephone user must enter it before the system allows him or her to dial a number; however, the system does not require an account code prior to allowing a telephone user to dial a designated emergency number. Use this procedure to list the designated emergency numbers. The system accepts a total of 16 numbers. Each number can be up to 16 digits long.Programming: 1. 2. 3. 4. 5. Press CONTROL T for main menu. From main menu, select SMDA/SMDR and press ENTER. From SMDA/SMDR menu, select emergency numbers and press ENTER. From emergency numbers menu, type row number to select entry location and press ENTER. Type emergency number (up to 16 digits), or press SPACE BAR to delete current number, and press ENTER. 6.When finished, press ESCAPE twice. 7.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 8.Press ESCAPE to end. Call Costing and SMDABMDR Programming l&13
10.5Authorization Code Description: Authorization codes provide system users the mobility to use their class of service (COS) features, prime line assignments, and exception numbers on any telephone in the system instead of being limited by what is available to the particular telephone they happen to be using. One popular term for such a feature is walking class ofservice. Authorization codes are associated with personal intercom numbers as are COS, prime markings, and exception numbers. Therefore, when a user enters his or her authorization code at any system telephone, the code alerts the system as to what features to make available to the user. The user can employ the telephone for anything allowed by his or her personal intercom number; however, he or she cannot disturb the last number redial stored there by the normal user. Once a user accesses his or her telephone features, they remain in effect until any idle time at the telephone exceeds the authorization code time-out period. As an additional feature, when a telephone is mapped with a lock button, a user can press it and then dial an authorization code. This action denies access to that telephone by other users. Use the procedure given here to program and assign authorization codes. Use the Section 7.2.3 procedure to match the COS to the personal intercom number and use the Seectiola 7.3 procedure to assign the lock button to a telephone.Programming: 1 ePress CONTROL T for main menu. 2.From main menu, select SMDAISMDR and press ENTER. 3.From SMDABMDR menu, type item number for authorization codes and press ENTER. 4.From authorization code menu, type line number to add, remove, or modify authorization codes and press ENTER, 5.Type authorization code (up to 6 digits) and press ENTER.NOTE: You can include a two second pause as part of the authorization code by typing a p at the point in the code where you wish a pause to occur.If you include a pause, a user must wait two seconds at the proper point when he or she dials the authorization code because the pause is now part of the code. 6.If adding or modifying a code, type personal intercom number that it is to be associated with and press ENTER 7.When finished, press ESCAPE once. 8.Type item number to display authorization codes for review and press ENTER. 9.When finished press ESCAPE as necessary to return to system menu. 10.5. IAuthorization Code TimeoutDescription: Once a user uses the authorization code feature to access his or her telephone features, they remain in effect until any idle time at the telephone exceeds the authorization code time-out period that you program with this feature.Programming: 1. Press CONTROL T for main menu. 2. From main menu, select system and press ENTER. 3. From system menu, select timing and press ENTER. 4. From timing menu, type item number for feature and press ENTER. 5. Press SPACE bar for feature setting and press ENTER. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 1 O-14 Cal Costing and SMDALSMDR Programming
Programming Toll Resfricfion l Toll Restriction Example 1...............11.1l TollRrestriction Example 2...............11.2l Toll Restriction Flow Diagram............. 11.3l Restriction Level Programming............. 11.4l Toll Groups Programming................11.5l Restricted Numbers Programming........... 11.6l Exception Number Programming............ 11.7 With the toll restriction feature, the system allows or denies outgoing line calls to selected users over selected lines. Toll restriction meets different dialing needs by allowing users to dial numbers that they are required to dial yet restrict them from dialing numbers they are not allowed to dial. A defaulted system allows station users to dial any number they choose to dial. The toll restriction, automatic route selection, and call costing features may be used separately, together, or not used at all. For a overview illustration of toll restriction, refer Section 11.3 Assign toll restriction in the sequence detailed below.Step 1. Program the restriction level (Section 11.4).Step 2. Program the toll groups (Section 11.5). Step 3. Program the restriction numbers (Section 11.6). Step 4. Program the exception numbers (Section 11.7). A user can dial any number that his or her station is not restricted from dialing. A station user can dial any numbers restricted by a restriction level that is equal to or lower than the one assigned to his or her station. A station that is restricted from dialing a certain telephone number on a certain line can, if programming permits, dial that number on another line that is not restricted. As a user dials a number from a station that has toll restriction assigned, the toll restriction feature first makes a comparison between the dialed number and the telephone number entries on the toll restriction table. It compares the dialed number up to the last digit in the entry.At that point it considers it a match and applies the other restriction tests whether the station user keeps dialing or not.Example entry A: l-804 555-1212Example entry B: l-804 In example A, the toll restriction feature continues matching digits (and does not apply any restriction) until the the user dials the entire 1 l-digit number. In example B, the feature applies restriction after the user dials l-804. If the feature finds a match in the toll restriction table, it next compares the dialed number to entries in the toll group. If it finds a match here, it next compares the restriction level of the entry against the restriction level of the station. If the restriction level of the station is equal to or less than the restriction level of the matched entry, thetoll restriction feature allows dialing over the line specified with the toll group assignment. If the restriction level is greater than the restriction level of the matched entry, the toll restriction feature compares the dialed number to the exception number list. If it finds a match there, it allows the call.Toll Restriction Programming 1 l-l
/M/66-323DXP Plus Programming instructions 11.1Toll Restriction Example “I In this example, the chief executive can dial all telephone numbers except those numbers with a restriction level of always deny. The section manager can dial all numbers except those in restriction level 8 (international numbers over lines assigned totoll group 1) and those numbers with a restriction level of always deny. The unit manager can dial all numbers except those numbers in restriction levels 7 and 8 (international numbers over lines assigned to toll group 1 and out of state numbers over lines assigned to toll groups 16 and 17) and those numbers with a restriction level of always deny. All other users can dial all numbers except those in restrictiow levels 6 (local calls over lines assigned to toll group 5), 7 (out of state numbers over lines assigned to toll groups 16 and 17), 8 (international numbers over lines assigned to toll group 1) and those numbers with a restriction level of always deny. All toll restricted stations can dial 1800 numbers on all lines. No toll restricted station can dial 1900 numbers on any line. Note that the feature allows dialing on lines that are not in the toll group. As illustrated in this example, there is no restriction for international dialing on lines in toll groups 2,5, 16, and 17 and there isrestriction only on lines l-5 in toll group 1. Toll CateporyChief Executive Section managersUnit managers All other usersDialing International 011 Out of state In state Local calls 911 1800 1900Restriction Level Group Toll 81, 7 16,17 65 12 Always allow32 Always allow32 Always deny 32TollGroupLines Assigned 11,2,3,4,5 2637 5 12,13 1614, 15 17 20,25,26,27,28,29,30 32All Lines 3 AtoZ KELLATRONICS, INC, 1 l-2 Toll Resfricfiom Programming