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Comdial Dxp Plus Instructions Manual

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    							IO. 1.10Report OptionDescription:You can arrange for the SMDWSMDA parameters to convey either the cost of calls that the
    stations make or the amount of time that lines have been on hold at the stations.
    Programming:1. Press CONTROL T for main menu.
    2. From main menu, select 
    SMDAISMDR and press ENTER.
    3. From 
    SMDA/SMDR programming menu, select SMDA/SMDR parameters
    and press ENTER.
    4. From 
    SMDA/SMDR parameters menu, type item number for feature and press ENTER.
    5. Press SPACE BAR for feature value.
    6. When finished, press ESCAPE twice.
    7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
    IO. 1. IISMDR RecordDescription:When you enable this feature, the system stores SMDR records for the specified line.
    Programming:1. Press CONTROL T for main menu.
    2. From main menu, select lines and press ENTER.
    3. From lines menu, select line programming and press ENTER.
    4. Type line port number (l-240) or name and press ENTER.
    5. From line programming, type item number for feature and press ENTER.
    6. Press SPACE bar for feature setting.
    7. When finished, press ESCAPE twice.
    8.Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
    9. Repeat steps 4-8 for each line port or press ESCAPE to end.
    Call Costing and SMDALSMDR Programming 10-7 
    						
    							lMl66-123DXP PIus Programming Instrwetions
    10.2SMDA ReportsDescription:
    The SMDA feature allows the system to store various call records and generate reports of these
    records for printout. These reports include either station, line, account codes, or all of the above.
    When the system generates a station report, it will generate a separate report for any and 
    al11
    stations that have had outside call activity.
    The station report shows all calls that the station user has made and received along with totals
    and averages. Line reports show the totals for each active line in the system.
    The line report shows the number of calls, total minutes busy, number of incompleted calls, andcost for each line. The line report also summarizes line group activity as well.
    The account code report provides the same information as the station report except the records
    are based upon each account code.
    The all record report sends all stored SMDA records to the serial data port. This report is not in
    groups as is the station, line or account code reports but rather is in a chronological order.
    You can view the number of free records or you can delete all stored SMDA records to insure
    that only the latest SMDA reports are being stored or to provide a known starting port for record
    storage. You can do this from your programming terminal or 
    make this selection from a
    programming station using the system manager and attendant programming procedure.NOTE: If your programming terminal shares the same port as your data printer and you
    command it delete all records, the system will not take this action until you log out of theprogramming 
    mode-
    You can request a manual report or an automatic report on a timed basis. Further, you or the
    system user can employ the system manager and attendant programming procedure to request
    reports at a programming station. Finally, the system will automatically generate an automatic
    report when its memory nears its saturation point 
    (95 percent full), Refer to Section 10.2.3 for
    some typical report examples
    10-8 CaU Costing and SMDWSMDR Programming 
    						
    							DXP Plus Programming instructionslMl66-123
    10.2. IManual ReDortsDescription:Use the following programming procedure to manually command a printout to occur.
    Programming:1. Press CONTROL T for main menu.
    2. From main menu, select printouts and press ENTER.
    3. From printouts menu, select 
    SMDAISMDR and press ENTER,
    4. From 
    SMDABMDR menu, select SMDA reports and press ENTER.
    5. From SMDA reports menu, select desired report and press ENTER.
    6. Press ESCAPE to end.
    10.2.2Aufomafic ReDor&Description:Program the system to automatically provide call cost reports for printing.
    - Choose the day and time that the printout is desired.
    - Choose the type and detail of each report.
    - Dictate whether the call records are to be erased from the system memory
    after they are printed.
    Programming:1. Press CONTROL T for main menu.
    2. From the main menu, select 
    SMDAISMDR and press ENTER.
    3. From the 
    SMDAKMDR menu, select automatic reports and press ENTER.
    4. Type row number to select desired report and press ENTER.
    5. Press SPACE bar for desired setting or type report print time in 24-hour format
    (as directed by menu prompt) and press ENTER.
    6. Repeat steps 4 and 5 for all desired reports and press ENTER.
    7. When finished, press ESCAPE twice.
    8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
    Call Costing and SMDNSMDR Programming 19-9 
    						
    							10.2.3SMDA Retort ExamDIes
    LINE GROUP SUMMARY__D---___--_D_------_o___o________LINE GROUPACCESSESFAILURES
    --m-m-------
    o--
    3-
    p
    w-------
    173112
    4
    80
    5
    00
    9
    08
    1000
    1100
    1200
    1300
    1400
    1500
    1600__D---D_--___D--_o-_DDDD-Do----poD
    10-IQ Call Costing and SMDABMDR Programming 
    						
    							DXP Plus Programming InstructionslMl66-123
    10.3Account Codes (Forced, with Positive Verification)
    10.3.1Account Code (System Parameters)Description:
    Account codes are used to identify calls by category or by any other desired grouping, so that
    the system can record costing by that category. You can arrange the system to force the user to
    enter an account code and have the system verify it before it allows the user to make a call. Turn
    on the account code feature for the entire system using this procedure. Also, enable or disable
    system verification of the entered code.If you enable verification, the system compares the
    account code entered by a station user with the programmed account code entries that you have
    assigned. If the system does not 
    find a match and you have enabled the forced account code
    feature through station class of service, the system prevents any further dialing until the user
    enters a matching account code.If you have not enabled verification, the system does not check
    the entered account code for a match.Programming:
    1. Press CONTROL T for main menu.
    2. From main menu, select 
    SMDA/SMDR and press ENTER.
    3. From 
    SMDAKMDR menu, select SMDA/SMDR parameters and press ENTER.
    4. From 
    SMDA/SMDR parameters menu, type item number for feature and press ENTER.
    5. Press SPACE BAR for desired value.
    6. When finished, press ESCAPE twice.
    7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
    10.3.2Account Code Display And Account Code Display TimeDescription:
    As a feature to LCD speakerphone users, a message appears in the telephone’s display to
    prompt the user to enter an account code during incoming and outgoing calls.If the system
    does not require such a prompt (for example, because the account code feature is disabled), turn
    off the prompting message display with this programming operation. If the system does require
    the prompting display and you enable it using this procedure, also set the length of time that the
    prompt shows on the user’s display.NOTE: When the account code display is on, the user must enter an account code within the
    display time when he or she is making an outgoing call; otherwise, the system will drop
    the line.Programming:
    1.Press CONTROL T for main menu.
    2.From main menu, select SMDA/SMDR menu and press ENTER.
    3.From SMDA/SMDR menu select SMDAKMDR parameters and press ENTER.
    4.From SMDA/SMDR parameters menu, type item number for feature and press ENTER.
    5.Press SPACE BAR for feature value.
    6.When finished, press ESCAPE once.
    7.If you enabled the display, continue with step 8. If you disabled the display,
    press ESCAPE once and continue with step 11.
    8.From SMDA/SMDR parameters menu, type item number for feature and press ENTER.
    9.Press SPACE BAR for time.
    10. When finished, press ESCAPE twice.
    11. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
    Call Costing and SMDAISMDR Programming 10-l 1 
    						
    							/M/66-123DXP Plus Programming Instructions
    10.3‘3Account Code LengfhDescription:
    An account code can be a minimum of three digits or a maximum of 16 digits.
    Use this
    procedure to set the amount of account code digits.
    NOTE: If you change the account code length you will deleteall currently programmed account codes.
    Programming:
    1. Press CONTROL T for main menu.
    2. From main menu, select 
    SMDAISMDR and press.
    3. From 
    SMDAKMDR menu, select SMDABMDR parameters and press ENTER.
    4. From 
    SMDABMDR parameters menu, type item number for feature and press ENTER.
    5. Type the account digit amount (3-16).
    6. When finished, press ESCAPE twice.
    7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
    10.3.4Account Code Programming (Add, Remove, Display Acwunf Codes)Description:
    Use this procedure to assign up to 1000 account codes (each up to 16 digits in length-see
    Section 103.3). Alternately, use this procedure to remove previously assigned account codes
    from the system.Add or remove one account code at a time or an entire block of account codes
    all at once. To assign numbers that user’s can dial without entering an account code,
    refer to 
    Section 10.4.Programming:
    1. Press CONTROL T for main menu.
    2. From the main menu, select 
    SMDAISMDR and press ENTER.
    3. From 
    SMDABMDR menu, select account code menu and press ENTER.
    4. From account code menu, type item number to add or remove one account
    code or a block of account codes and press ENTER.
    5. Type account code (up to 16 digits) and press ENTER. Then, if
    assigning block of codes, type quantity of account codes (up 1000) and press ENTER
    6. When finished, press ESCAPE once.
    7. Type item number to display account codes for review and press ENTER.
    8. When finished press ESCAPE as necessary to return to main menu.
    10-12 CaH Costing and SMBAfSMDR Programming 
    						
    							DXP Plus Programming Instructions/M/66-123
    10.3.5Account Code (For Class Of Service)Description:
    After you have enabled the account code feature for the system, set its parameters, and
    programmed its list of account codes into the system, turn the feature on for a station class of
    service and make it either forced or optional.If you make it a forced account code, the user
    must enter an account code before the system will let him or her dial the number for an outgoing
    call. Also, on incoming calls a user must enter an account code before the system will allow
    him or her to make any future outgoing calls. See 
    Section IO.4 for an exception to forced
    account code entry.Programming:
    1.Press CONTROL T for main menu.\2.From main menu, select stations and press ENTER.
    3.From stations menu, select COS programming and press ENTER.
    4.Type class of service number (l-32) and press ENTER.
    5.From the COS programming menu, type item number for account code and press ENTER.
    6.Press SPACE BAR for feature setting.
    7. When finished, press ESCAPE.
    8.Press CONTROL N as necessary to display line number for forced account code
    and press ENTER.
    9.Type item number for forced account code and press ENTER.
    10. Press SPACE BAR for feature setting.
    11. When finished, press ESCAPE twice.
    12. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
    10.4Emergency NumbersDescription:
    When the system requires an account code, a telephone user must enter it before the system
    allows him or her to dial a number; however, the system does not require an account code prior
    to allowing a telephone user to dial a designated emergency number. Use this procedure to list
    the designated emergency numbers. The system accepts a total of 16 numbers. Each number
    can be up to 16 digits long.Programming: 1.
    2.
    3.
    4.
    5.
    Press CONTROL T for main menu.
    From main menu, select 
    SMDA/SMDR and press ENTER.
    From 
    SMDA/SMDR menu, select emergency numbers and press ENTER.
    From emergency numbers menu, type row number to select entry location and press ENTER.
    Type emergency number (up to 16 digits), or press SPACE BAR to delete current number,
    and press ENTER.
    6.When finished, press ESCAPE twice.
    7.Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
    8.Press ESCAPE to end.
    Call Costing and SMDABMDR Programming l&13 
    						
    							10.5Authorization Code
    Description:
    Authorization codes provide system users the mobility to use their class of service (COS)
    features, prime line assignments, and exception numbers on any telephone in the system instead
    of being limited by what is available to the particular telephone they happen to be using.
    One
    popular term for such a feature is 
    walking class ofservice. Authorization codes are associated
    with personal intercom numbers as are COS, prime markings, and exception numbers.
    Therefore, when a user enters his or her authorization code at any system telephone, the code
    alerts the system as to what features to make available to the user. The user can employ the
    telephone for anything allowed by his or her personal intercom number; however, he or she
    cannot disturb the last number redial stored there by the normal user.
    Once a user accesses his
    or her telephone features, they remain in effect until any idle time at the telephone exceeds the
    authorization code time-out period.
    As an additional feature, when a telephone is mapped with a lock button, a user can press it and
    then dial an authorization code. This action denies access to that telephone by other users. Use
    the procedure given here to program and assign authorization codes. Use the Section 7.2.3
    procedure to match the COS to the personal intercom number and use the 
    Seectiola 7.3 procedure
    to assign the lock button to a telephone.Programming:
    1 ePress CONTROL T for main menu.
    2.From main menu, select SMDAISMDR and press ENTER.
    3.From SMDABMDR menu, type item number for authorization codes and press ENTER.
    4.From authorization code menu, type line number to add, remove, or modify authorization
    codes and press ENTER,
    5.Type authorization code (up to 6 digits) and press ENTER.NOTE: You can include a two second pause as part of the authorization code by typing a p at
    the point in the code where you wish a pause to occur.If you include a pause, a user
    must wait two seconds at the proper point when he or she dials the authorization code
    because the pause is now part of the code.
    6.If adding or modifying a code, type personal intercom number that it is to be associated with
    and press ENTER
    7.When finished, press ESCAPE once.
    8.Type item number to display authorization codes for review and press ENTER.
    9.When finished press ESCAPE as necessary to return to system menu.
    10.5. IAuthorization Code TimeoutDescription:
    Once a user uses the authorization code feature to access his or her telephone features, they
    remain in effect until any idle time at the telephone exceeds the authorization code time-out
    period that you program with this feature.Programming:
    1. Press CONTROL T for main menu.
    2. From main menu, select system and press ENTER.
    3. From system menu, select timing and press ENTER.
    4. From timing menu, type item number for feature and press ENTER.
    5. Press SPACE bar for feature setting and press ENTER.
    7. When finished, press ESCAPE twice.
    8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
    1 O-14 Cal Costing and SMDALSMDR Programming 
    						
    							Programming Toll Resfricfion
    l Toll Restriction Example 1...............11.1l 
    TollRrestriction Example 2...............11.2l Toll Restriction Flow Diagram.............
    11.3l Restriction Level Programming.............
    11.4l Toll Groups 
    Programming................11.5l Restricted Numbers Programming...........
    11.6l Exception Number Programming............
    11.7
    With the toll restriction feature, the system allows or denies outgoing line calls to selected users over selected
    lines. Toll restriction meets different dialing needs by allowing users to dial numbers that they are required to dial
    yet restrict them from dialing numbers they are not allowed to dial. A defaulted system allows station users to dial
    any number they choose to dial. The toll restriction, automatic route selection, and call costing features may be
    used separately, together, or not used at all. For a overview illustration of toll restriction, refer Section 11.3
    Assign toll restriction in the sequence detailed below.Step 1. Program the restriction level (Section 
    11.4).Step 2. Program the toll groups (Section 11.5).
    Step 3. Program the restriction numbers (Section 11.6).
    Step 4. Program the exception numbers (Section 
    11.7).
    A user can dial any number that his or her station is not restricted from dialing. A station user can dial any
    numbers restricted by a restriction level that is equal to or lower than the one assigned to his or her station. A
    station that is restricted from dialing a certain telephone number on a certain line can, if programming permits,
    dial that number on another line that is not restricted.
    As a user dials a number from a station that has toll restriction assigned, the toll restriction feature first makes a
    comparison between the dialed number and the telephone number entries on the toll restriction table. It compares
    the dialed number up to the last digit in the entry.At that point it considers it a match and applies the other
    restriction tests whether the station user keeps dialing or not.Example entry A: l-804 
    555-1212Example entry B: l-804
    In example A, the toll restriction feature continues matching digits (and does not apply any restriction) until the
    the user dials the entire 1 l-digit number.
    In example B, the feature applies restriction after the user dials l-804.
    If the feature finds a match in the toll restriction table, it next compares the dialed number to entries in the toll
    group. If it finds a match here, it next compares the restriction level of the entry against the restriction level of the
    station. If the restriction level of the station is equal to or less than the restriction level of the matched entry, thetoll restriction feature allows dialing over the line specified with the toll group assignment. If the restriction level
    is greater than the restriction level of the matched entry, the toll restriction feature compares the dialed number to
    the exception number list. If it finds a match there, it allows the call.Toll Restriction Programming 
    1 l-l 
    						
    							/M/66-323DXP Plus Programming instructions
    11.1Toll Restriction Example “I
    In this example, the chief executive can dial all telephone numbers except those numbers with a restriction level
    of always deny. The section manager can dial all numbers except those in restriction level 8 (international
    numbers over lines assigned 
    totoll group 1) and those numbers with a restriction level of always deny. The unit
    manager can dial all numbers except those numbers in restriction levels 7 and 8 (international numbers over lines
    assigned to toll group 1 and out of state numbers over lines assigned to toll groups 16 and 17) and those numbers
    with a restriction level of always deny. All other users can dial all numbers except those in 
    restrictiow levels 6
    (local calls over lines assigned to toll group 
    5), 7 (out of state numbers over lines assigned to toll groups 16 and
    17), 8 (international numbers over lines assigned to toll group 1) and those numbers with a restriction level of
    always deny. All toll restricted stations can dial 1800 numbers on all lines. No toll restricted station can dial
    1900 numbers on any line. Note that the feature allows dialing on lines that are not in the toll group. As illustrated
    in this example, there is no restriction for international dialing on lines in toll groups 
    2,5, 16, and 17 and there isrestriction only on lines l-5 in toll group 1.
    Toll
    CateporyChief Executive
    Section managersUnit managers
    All other usersDialing
    International 011
    Out of state
    In state
    Local calls
    911
    1800
    1900Restriction Level
    Group Toll
    81,
    7
    16,17
    65
    12
    Always allow32
    Always allow32
    Always deny
    32TollGroupLines Assigned
    11,2,3,4,5
    2637
    5
    12,13
    1614, 15
    17
    20,25,26,27,28,29,30
    32All Lines
    3
    AtoZ KELLATRONICS, INC,
    1 l-2 Toll Resfricfiom Programming 
    						
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