Comdial Dxp Plus Instructions Manual
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Pulse characteristics such as repetition rate, pulse width, pulse amplitude, and average ones density ((ratio of one (1) bits to zero (0) bits)) are as specified by digital signal level 1 (DS-1) described in American National Standards Institute Specification, ANSI T1.403-1989. Detailing Where You Can Install T1/PRI Boards and Its Supporting Needs Since the DXPPlussupports a maximum of 240 lines, and each T1/PRI board handles up to 24 channels, you can install up to 10 boards in the DXPPlussystem. You can install these 10 boards in any available universal board slot in the main or expansion cabinets. Of course, any other line boards that you install, such as loop start, DID or multipurpose, reduce the number of lines available for T1/PRI service and thus reduces the number of T1/PRI boards you can install. Whenever you install one or more boards, and the DXPPlusis receiving its timing signals from an external source (the usual case), you must install one synchronization card (DXOPT–SYN) on the services board. This means when you connect the system to central office (CO) lines, you must include a synchronization card, and the DXPPlusclock must be controlled by CO signaling. CAUTION For operation with the DXP Plus, the T1/PRI board must be Revision B or higher and have special-purpose firmware installed. TAB003-PLS, page 20 GCA40–130 DXP Plus General Description 85B – Understanding The Features
SMDA Metering Pulse Totals DXPPlussoftware 11A enhances the SMDA Metering Pulse Totals by adding a third option to the Report Option field. You can now select the option “Meter Pulses” as an alternative to “Call Cost” or “Hold Time” on all reports. Metering Pulse is a method used in countries other than the United States to determine call duration and cost. Therefore, if you are installing the DXPPlussystem in a country that uses E1 lines, selecting this option will allow the DXPPlusto cost calls by monitoring the metering pulses originating from the central office. SMDA Report On Answer The SMDA Report On Answer feature enhancement for DXP 11A adds the option to create a report entry only for answered outbound calls. When this feature is enabled, outbound calls initiated on lines which provide answer supervision will not generate a report unless the call is answered. Call cost and time are based on call duration after answer. TAB003-PLS, page 21 DXP Plus General Description GCA40–130 Understanding The Features – 99A
TECHNICAL ADVISORY BULLETIN Date: April, 1997 Issue: TAB004–PLS Software Enhancements For The DXPPlusDigital Communications System This bulletin discusses the following software enhancements and feature additions to the DXP plus digital communications system that are available with software release 11B and later. ·ANI/DNIS Display ·PCIU/Visual Call Manager Support ·Phone Types Enhancement ·Restricted Login ·System Software Upgrade Enhancement ·Visual Voice Mail Support NOTE: It is always a good practice to save the data base for backup purposes before you up-grade the system software revision. The pages of this TAB present the 11B revision information as separate sheets that, if you wish, you can insert in the appropriate system manuals. Printed in U.S.A. R This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising for the interpretation of the information contained herein. The information contained herein does not purport to cover all details or variations in equipment nor to provide for every possible contingency to be met in connection with installation, operation, or maintenance. Should further information be desired, or should particular problems arise which are not covered sufficiently for the purchaser’s purposes contact, Comdial, Inside Sales Department, P.O. Box 7266, Charlottesville, Virginia 22906.
ANI/DNIS Display Software 11B adds the ANI/DNIS display feature. Automatic Number Identification (ANI) describes a code delivered by the subscriber service along with an incoming call. ANI identifies the number that the caller calls from. Dialed Number Identification Service (DNIS) also describes a code delivered by the subscriber service; however, DNIS identifies the number that the caller dialed. Systems can make use of these two services in different ways. One use is to show the ANI or DNIS information on the display of an LCD speakerphone. Through programming action, you can set the system for which bit of information (ANI or DNIS) that you wish to have display priority or you can set the system to show both bits of information in the display. (TAB004–PLS p3) GCA40-130General Description
PCIU/Visual Call Manager Support Beginning with software release 11B you can use the Personal Computer Interface Unit (PCIU) to operate the Visual Call Manager (VCM) capability of the Versatile Voice Processing (V.V.P.) voice mail system. VCM provides a series of computer-displayed menus that V.V.P. users can use to simultaneously view and manage voice message activity. By using a series of PC screen menus, users click their computer mouse to send, forward, save, delete, and listen to voice mail messages with the system digital speakerphone providing the sound. In addition, users select from different personal greetings, annotate saved messages, see the length of messages, and perform many other functions from the PC screen. Installers connect the PCIU between a digital station port and that port’s proprietary digital speakerphone and also to a user-supplied PC. The PCIU includes Service Provider Interface (SPI) and desk-top VCM software that installers load on the user-supplied PC. The SPI software, in conjunction with the VCM software, allows the PCIU to use the serial data path between it and the user-supplied PC to send messages to the PC and to the telephone’s display. Making the PCIU/Visual Call Manager operational requires only that installers make the proper connections as described in IMI89–286,Installing The Personal Computer Interface Unit,and load the SPI and VCM software on the user-supplied PC. There are no telephone system software programming requirements to activate the PCIU; however, installers must consider the following hardware parameters: ·the user-supplied PC must be running the Windows 3.1* or Windows 95* operating system; ·the user-supplied PC must provide a serial data port (the PCIU includes a 9-pin to 9-pin cable serial data cable); ·the system software revision must be at 11B or later; ·the V.V.P. software revision must be at 8.2 or higher; ·the system station must be a Comdial proprietary LCD speakerphone with interactive buttons; ·the revision of the firmware on the digital station board must be at 5A or later. *Windows 3.1* and Windows 95* are registered trademark of Microsoft Corporation, Redmond, Washington NOTE: Contact your Inside Sales Representative for complete details concerning hardware availability dates. (TAB004–PLS p5) GCA40-130General Description
Phone Types Enhancement (Telephone Types) This programming feature allows you to identify the particular type of system telephone equipment that you or your installer will connect to each station port. Beginning with software 11B, the digital communications system supports the installation of an integrated voice processing board as a digital station type selection. The model number of the Comdial integrated voice processing board is as follows: IVPC You can also mark the station port equipment as undefined so that the system will not test the port for a specific type of equipment and will not include the port in any menu presentations. NOTES:(1) Depending upon which equipment you choose, the system will present different sub-menus that allow you to further define the equipment as to the quantity of lines it can serve, whether it is a speakerphone, whether it is a DSS/BLF console, and other defining characteristics. Follow the sub-menu prompts and press ENTER after you have typed each selection. (2) Contact your Inside Sales Representative for complete details concerning hardware availability dates. (TAB004–PLS p7) GCA40-130General Description
Restricted Login Software release 11B, provides upward and backward compatibility between the different revisions of the VMMI programming software and the software of the system being programmed. This compatibility is for certain critical features and is known as restricted login. For example, restricted login permits programmers to use 11A VMMI software to execute certain programming features on an 11B system or use 11B VMMI software on 10A systems. Restricted login permits the programming of the following critical features across software revision platforms: ·archive any database; ·restore any database that has the same revision software as does the system to which the VMMI is connected; ·up-grade system software; ·reset the system; ·change the system passwords. (TAB004–PLS p9) GCA40-130General Description
System Software Upgrade Enhancement Beginning with software release 11B, digital communications system installers no longer need to accept an automatic save of an existing database during a system software upgrade. Installers can choose to maintain the existing data base by first archiving the data base, then upgrade the software, and finally restore the database after the upgrade is complete. Alternately, installers can choose to allow the system to clear the existing database with the master clear operation. (TAB004–PLS p11) GCA40-130General Description
Visual Voice Mail Support Visual Voice Mail (VVM) support provides proprietary, two-line display LCD speakerphone stations with visual messages and interactive buttons. This message and button functionality enhances the stations with visual messages and interactive buttons. This message and button functionality enhances the station’s use with Comdial Versatile Voice Processing (V.V.P.) voice mail equipment. The V.V.P. prompts the user to enter a password (if programmed to require one) before it plays the new messages. Once entered, the V.V.P. system provides presents convenient dynamic VVM features that enhance the voice message processing.A dedicated V.V.P. user guide (GCA70–347), provides complete V.V.P. and VVM operating detailscauses the speakerphone to display aVMAILbutton that users press to call the voice mail system. After they press this button, the system prompts them to enter a password. (This password is one that the programmer assigns to the stations.) Once users enter the password, the speakerphone’s display shows the V.V.P.’s main menu. From there, users can select the operation they wish to pursue. When there is a message waiting, the display shows the message quantity in place of theVMAILbutton (for example,5 MSG). Users press theMSGbutton to play the stored messages. The system does not require any programming action to implement VVM support; however, there are four additional now available DTMF integration digits that are used to signal call progress information to the Comdial V.V.P. voice mail system. The system defaults these values during a master clear operation and they will save across databases from one system to another. These defaulted values are applicable exclusively for Comdial V.V.P. voice mail systems and are detailed below. Logon Digit The telephone system transmits the logon digit to the V.V.P. voice mail system along with the station extension number whenever a station calls the V.V.P. voice mail system and finds that the voice mail system has no messages for that station. The V.V.P. voice mail system requires a value of9. Logon With Messages Digit The telephone system transmits the logon with messages digit to the V.V.P. voice mail system along with the station extension number whenever a station calls the V.V.P. voice mail system and finds that the voice mail system does have messages for that station. The V.V.P. voice mail system requires a value of8. Ringing Digit The telephone system transmits the ringing digit to the V.V.P. voice mail system when the voice mail system is calling a station and that station is ringing. The V.V.P. voice mail system requires a value of4. Invalid Extension Digit The telephone system transmits the invalid extension digit to the V.V.P. voice mail system when the voice mail system has dialed an invalid extension while attempting to call a station. The V.V.P. voice mail system requires a value of5. (TAB004–PLS p13) GCA40-130General Description
Upgrading The DXP Plus Software The DXPPlusdigital communications system includes system software when it ships from the factory. At initial system installation, you do not need to load the system software to make the system operational. Should you need to later reload the system software (for software up-grade purposes for example), you can do so using the supplied system software disk. Use Windows File Manager or MS–DOS commands to save the disk’s information from your computer’s floppy drive to its hard drive. Having the software on your computer’s hard drive allows the data to load into the system’s memory much quicker than it would from the computer’s floppy disk drive. To load the system software information, your PC must be connected to the communications system. CAUTION The system does not automatically save the existing database during a software upgrade. If you need to preserve the existing database, you must archive it before you upgrade the software. After you upgrade the software, you can restore the existing database to the system. 1. Archive the existing the database. (a) From theSwitchpull-down menu, select theConnect To...menu item, connect VMMI to the system, and return to theSwitchpull-down menu. (b) From theSwitchpull-down menu, select theArchive Databasemenu item. (c) Choose a memory storage location for the archive operation to use andOKyour choice. Since the data base can be quite large, you should chose a location on your computer’s hard drive to ensure that you have enough memory to store the data base. (d) The system automatically archives its data base. 2. From theSwitchpull-down menu, select theConnect To... menu item, connect VMMI to the system, and return to theSwitchpull-down menu. 3. From theSwitchpull-down menu, select theSystem Software Upgrademenu item. 4. The system automatically takes itself out of service. 5. Choose the location where the new software data resides (select disk drive, directory, and file), and OK your choice. The system loads the software data, resets itself, and places itself back in service. 6. Restore the exiting database (if desired). (a) From theSwitchpull-down menu, select theConnect To...menu item, connect VMMI to the system, and return to theSwitchpull-down menu. (b) From theSwitchpull-down menu, select theRestore Databasemenu item. (c) Choose the memory storage location that contains an archived data base andOKyour choice. The system automatically restores its data base. VMMI Programming (TAB004–PLS p15)