Comdial Dxp Plus Instructions Manual

							lMl66-123DXP Pius Programming InstructionsIST DTMF Receiver Timeout
Description:You can program the amount of time that the system waits to receive a DTMF tone from an
industry-standard telephone, after the user has lifted the telephone’s handset and before he or
she has pressed a dial pad digit, on a system-wide basis. The system disconnects the telephone
after this time-out occurs. If this happens, the user must hang up the handset and lift it again to
re-establish the dial tone.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select system and press ENTER.
3. From system menu, select timing and press ENTER.
4. From system timing menu, type item number for feature and press ENTER.
5. Press SPACE bar for time and press ENTER to accept setting.
6. When finished, press ESCAPE twice.
7.Type y to accept changes, n to reject them, or r to resume editing and press ENTER.IST Distinctive Ringing
Description:An industry-standard telephone can sound one ring cadence for intercom calls and a different
ring cadence for outside calls or it can sound the same ring cadence for both types of calls. You
must select one of these ringing styles on a station class of service basis.All industry-standard
telephones with the same class of service have the same ringing style.NOTE: Do not enable distinctive ringingfor voice 
mail ports.
Programming:1 0 Press CONTROL T for main menu
2. From main menu, select stations and press ENTER.
3. From stations menu, select COS programming and press ENTER.
4. Type class of service number (l-32) that corresponds with class of service assigned
to the IST and press ENTER.
5. From COS programming menu, type row number for IST distinctive ringing
and press ENTER.
6. Press SPACE bar for feature setting.
7. When finished, press ESCAPE twice.
8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
9. Press ESCAPE to end.
7-60 Station Features Programming 
						

							DXP Plus Programming Instructions/M/66-123
IST Flash Time
Description:You can program, on a system-wide basis, the timed length of the signal that results when a user
of an industry-standard telephone presses and releases the telephone hookswitch (or presses the
TAP button if available on his or her telephone).Often, a signal with a short time length
(typically 
5OG750 ms) serves to alert the system to receive a feature code (flash) while a signal
with a long time length (typically 1.5-2.0 
set) serves to disconnect the line and re-establish dial
tone (recall). The value that you set with this procedure is the maximum value for recognizing a
flash from an industry-standard telephone. You can also set the minimum value for recognizing
a flash from an industry-standard telephone.
Programming:1 s Press CONTROL T for main menu.
2. From main menu, select system and press ENTER.
3. From system menu, select timing and press ENTER.
4. From timing menu, type item number for minimum flash time and press ENTER.
5. Press SPACE bar for minimum time and press ENTER to accept setting.
6. Press ENTER to select maximum flash time line item.
7. Press SPACE bar for maximum time and press ENTER to accept setting.
8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
IST Ringing Per Phase
Description:
Programming:While the installer typically connects one industry-standard telephone per IST station port, he or
she can connect two industry-standard telephones per IST station port; however, the telephones
will share the same assigned intercom number. When he or she installs one telephone per port,
you must set the IST ringing per phase feature to 16. When the installer places two telephones
at any IST station port, you must change the IST ringing per phase feature to 8. A setting of 16
allows up to 48 industry-standard telephones per cabinet (main cabinet and expansion cabinet)to ring simultaneously. A setting of 8 reduces this simultaneous ringing total to 24 telephones
per cabinet. This programming selection is on a system-wide basis.
1. Press CONTROL T for main menu.
2. From main menu, select system and press ENTER.
3. From system menu, select system parameters menu, and press ENTER.
4. From the system parameters menu, type item number for feature and press ENTER.
5. Press SPACE bar for feature setting and press ESCAPE once.
6. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
Station Features Programming 7-61 
						

							IM166-123DXP Plus Programming hstructions
IST Ringing On Busy
Description:You can program industry-standard telephones to provide a ringing on busy signal to users.
With this feature, when an IST telephone is busy on a call and another call comes to that
telephone, the system sounds three quick tone bursts in the telephone’s handset receiver. If a
user does not wish to hear the ringing on busy tones while he or she is busy on a call, you can
take this programming action to eliminate it.
Programming:1. From main menu, select stations and press ENTER.
2. From stations menu, select station programming and press ENTER.
3. Type personal intercom number or previously assigned name for IST and press ENTER.
4. From the station programming menu, type item number for feature and press ENTER.
5. Press SPACE bar to enable or disable feature (yes = enable, no = disable)
and press ENTER.
6. Press ESCAPE twice.
7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
Internal IST Flash
Description:If industry-standard telephone users access an outside line using the line group feature and then
they quickly press and release (flash) the telephone’s hookswitch, the IST will react in one of
two different ways depending upon how you program this feature.
qWith this feature disabled, IST users can flash the hookswitch while on an outside line and
generate a hookflash signal on the outside line; however, they cannot flash the hookswitch
to obtain an intercom dial tone. The previous Section 
7.2.35 procedure titled, IST Flash
Time, 
sets the hookflash signal time. This time determines whether the IST hookflash signal
is long enough to recall the outside line dial tone or short enough to access the outside line
features. Refer to the CO specifications for actual requirements.
EIWith this feature enabled, IST users can flash the hookswitch while on an outside line and
obtain intercom dial tone; however, they must dial 
+K 08 after they flash the hookswitch if
they need to generate a hookflash signal on the outside line.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select stations and press ENTER.
3. From stations menu, select COS programming and press ENTER.
4. Type class of service number (l-32) that corresponds with class of service assigned
to the IST and press ENTER.
5. From COS programming menu, type row number for IST distinctive ringing
and press ENTER.
6. Press SPACE bar for feature setting.
7. When finished, press ESCAPE twice.
8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
9. Press ESCAPE to end.
7-62 Station Features Programming 
						

							DXP Plus Programming Instructions/M/66-123
IST Ringing Patterns
Description:You can program the ringing pattern for either IST ring mode one or IST ring mode two. Mode
one causes a two-second ring phase while mode two causes a shorter one second ring phase.
For this feature to function properly, insure that the industry-standard telephone interface board
contains firmware revision 2C or higher
Programming:
1.Press CONTROL T for main menu.
2.From main menu, select system and press ENTER.
3.From system menu, select system parameters and press ENTER.
4.Select IST ring mode from the system parameters and press ENTER.
5.Press SPACE bar to toggle between mode 1 (default) and mode 2.
6. When finished, press ENTER.
7.Press ESCAPE twice to end.
IST Ring Frequency
Description:The system will allow you to set a ring frequency of 25 Hz for international applications or set a
ring frequency of 21 Hz for domestic applications. Choose a setting that matches the ring
frequency of the installed ring generator.
Programming:
1.Press CONTROL T for main menu.
2.From main menu, select system and press ENTER.
3.From system menu, select system parameters and press ENTER.
4.Select IST ring frequency from the system parameters and press ENTER.
5.Press SPACE bar to toggle between choices of 21 Hz and 25 Hz.
6, When finished, press ENTER.
7.Press ESCAPE twice to end.
7.2.36Ring Back On BusyDescription:With this feature enabled, when someone calls another telephone and the calling party is busy
on an outside line, the caller hears a ring back tone-not a busy tone. When the caller is using a
non-display telephone he or she has no means of knowing the busy status of the called party.
(Remember, LCD speakerphones display called party status- for details on this feature, see
Section 
7.1.39.) With this feature disabled, callers hear a busy tone instead of a ring back tone
when they call a party who is busy on an outside line. You must enable this feature if you plan
to enable the feature titled Automatic Attendant 
Tranger On Busy (see Section 145.3 for
details).
Programming:
1.Press CONTROL T to return to the main menu.
2.From main menu, select stations and press ENTER.
3.From stations menu, select station programming and press ENTER.
4.Type personal intercom number or previously assigned name and press ENTER.
5.From station programming menu, type the item number for feature and press ENTER.
6.Press SPACE BAR to choose setting( no = busy tone, yes = ring back tone)
and press ENTER.
7.When finished press ESCAPE twice.
8.Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
Station Features Programming 743 
						

							iMl66-123DXP Plus Programming Instructions
7.3Button Mapping By Station (Square/Non-Square System)
Description:
Programming:The system assigns certain functions to each of the station buttons as a default condition.
Re-assign the button functions with this programming feature. You can assign functions at a
first level or at a second level at each button Assign functions at the first level that require
status light feedback because the system does not provide status light feedback to buttons at the
second level (press CONTROL N to display the second level).
You can also use this procedure to map the buttons on a 
DWBLF console (press CONTROL N
to display the console buttons) but first you must use the Section 7.2.26 procedure to assign the
console to the station and name the console port.
To map the telephone buttons with features,
1 aPress CONTROL T for main menu.
2.From main menu, select stations and press ENTER.
3.From stations menu, select button mapping and press ENTER.
4.Type prime intercom number or previously assigned name and press ENTER.
(Screen presents current button map for review.)
5.Type first level button code (Ll-L25,0-9) and press ENTER.
6.Type mnemonic of feature from list (below) and press ENTER. (Press and hold SHIFTand type 
‘7 for mnemonic definitions-press any key to return to button map.)
NOTE: If you press ENTER withoutfirst typing a mnemonic, the system “blanks” that button.Users can program “blanked” buttons as personal speed dial buttons.
7Repeat steps 5 and 6 for all desired buttons.
8.Press CONTROL N and repeat steps 5 and 6 for second level (or DSS/BLF console).
9.Press ESCAPE and repeat steps 4-8 for each station.
10. When finished, press ESCAPE twice.
To map dial pad buttons with speed dial numbers,
1.Repeat steps 1 through 4 from the previous procedure.
2.Type dial pad button number (1-O) and press ENTER.
3.Type i for intercom, I for line, g for line group, or p for prime line or last line used,
or 
a for automatic route selection and press ENTER.
4.Type l-240 to choose line or type 1-16 to choose line group and press ENTER.
5.Type speed dial number (up to 16 digits) and press ENTER.
6.Repeat steps l-4 for all desired dial pad buttons and then repeat steps 7-9 from the
previous procedure.7-64 Station Features Programming 
						

							7.3.1Feature Mnemonic List
ACCT
ALTRN
ANSWER
APACE
ARD
ARECD
ARING
AUTH
BOTH
CAMP
CID
DND
DPKUP
DSTAT
EXOVR
FEATR
FWD-A
FWD-P
FWDRA
FWDRP
GPLSN
GPKUP
HDST
HOLD
ITCM
I####
LCDMS
LNG##
LN###
LOCK
MMEPG
MSGWT
MUSC#
NIGHT
OAI##OVERFL
PAGE#
PARK#PRVCY
QUEUERLSE
RSPW
S-OBS
SAVE
SDIAL
SILNT
SOHVA
SPLIT
SRIAL
SYSST
TAFS#
TBUSY
TRACK
VABLK
VOLSV
XVM##(account code button): allows users to enter an 
accent code
(alternate attendant button): places station in alternate attendant mode
(answer button): answers a ringing call
(auxiliary page button): allows auxiliary page operation (model 80243 and 
77OOS-rev I and later)
(automatic redial button): redials last dialed number 10 times with one minute off time
(auxiliary record button): allows auxiliary record operation (model 80243 and 
77COS-rev I and later)
(auxiliary ring button): allows auxiliary ring operation (model 80243 and 
77OOS-rev I and later)
(authorization code button): prompts for authorization code entry
(both button): conferences current party with last party placed on hold
(camp on button): engages camp on feature at busy station or line
(caller ID button): sends caller ID RNA records to LCD
(do not disturb button): enables/disables do not disturb mode
(directed call pick up button): picks up call ringing at another station
(DSS status button): selects station DSS status view (line and intercom or just intercom)
(executive override button): allows executive override of another station
(feature button): use with feature code to access certain features
(forward all button): enable/disable all call forwarding
(forward personal button): enable/disable prime line and personal intercom call forwarding
(forward all RNA button): enable/disable all call after RNA forwarding
(forward personal RNA button): enable/disable prime line and personal intercom calls after RNA forwarding
(group listen button): allows group listen operation (digital multiline telephones)
(group pick up button): picks up a call that rings anywhere within a group of stations
(headset button): enables/disables headset mode
(hold button): places current call on hold and scrolls list of held calls
(intercom button): accesses personal intercom number
(intercom number button): group intercom number or station DSS
(LCD messaging button): enables/disables LCD message feature
(line group button 1-16): accesses one of 16 line groups
(line button l-240): accesses one of 240 lines
(lock button): prevents/allows station use (prevents station use until someone dials an authorization code)
(meet me page button): answers a page by meeting intercom paging party on line
(message waitng button): turns 
on/turns off message wating light at another station
(music source button 
1,2): turns on/turns off background music
(night mode button): allows attendant to place system in night transfer (of ringing) mode
(open architecture button): special Enterprise functions (used with 
Total Control PC Attendant and Enterprise Toolkit options)
(overflow button): turns 
on/turns off overflow mode
(paging zone button l-8): allows group paging
(park orbit button l-9): parks and retrieves calls
(privacy button): releases privacy on line so another station can join a call
(queue button): queues station at busy line group to await idle line
(release button): disconnects current call
(response button l-30, 
t = universal): sends response message to another station for SOHVA and message deposit
(service observe button): enables station to service observe another station
(dynamic save button): saves last dialed number and line on which it was dialed
(speed dial): saves often dialed number at a button
(silent ringer button): mutes ringing for current call
(SOHVA button): sends SOHVA to another station
(split button): allows station user to talk to two different parties
(serial call button): transfers a serial call to specified stations
(system status report button): indicates system status report
(night answer button l-4, 
t= all calls): answers call indicated by system’s ringing relay
(line test busy button): views status of busy line
(tracker pager activate button): sends message to pager display
(voice announce block button): blocks/allows voice announcements
(save volume button): saves volume settings (digital multiline telephones)
(transfer to voice mail button l-32): transfers call to voice mail box when used with DSS buttonNOTE: Many of the feature buttons require programming action before
they canfunction as described.
Station Features Programming 7-55 
						

							/M/66-123DXP Pius Programming fnnstructions
7.4Phone Types (Telephone Types)Description:
This programming feature allows you to identify the particular type of system telephone
equipment that you or your installer will connect to each station port.
You can also mark the station port equipment as undefined so that the system will not test the
port for a specific type of equipment and will not include the port in any menu presentations.
Also refer to 
Section 7.2.25 for the procedure for disabling a station port.Programming:
1 sPress CONTROL T for main menu.
2.From main menu, select stations and press ENTER.
3.From stations menu, select station programming and press ENTER.
4.From station programming menu, select phone types and press ENTER.
5.From the phone types menu, select desired equipment or none
(for undefined) and press ENTER.
NOTE: Depending upon which equipment you choose, the system will present diflerent
sub-menus that allow you 
tofurther define the equipment as to the quantity of lines it
can serve, whether it is a speakerphone, whether it is a 
DSSZ3LF console, and other
defining characteristics.Follow the sub-menu prompts and press ENTER after you
have typed each selection.
6.Type the station port number (f-480) and press ENTER.
7. Press ESCAPE to end.
ExecuTech Telephone TypesComdial Express Telephone Types
l2xlm4s~
23 Line6620,6620E, 66208,6620T,19 Line6116X, 6116s. 6016s
22 Line6614,6614E, 66148,6614T10 Line6110X, 61 lOS, 6010s
17 Line66OOE, 6600s2 Line6102X
Proprietary Single Line6701X
Proprietary Single Line6701X
3ZButton ConsoleDB32S3ZButton ConsoleXB32X
70-Button ConsoleDB70
6CButton ConsoleXB64X
A-M-XAl-I-XAl-I-XATI-XOPX-xOPX-xOPX-xOPX-x
VMI-XVMI-XVMI-XVMI-X
ExecuTech 67xx Telephone Types
I1xEplUSJ&&&
14 Line6714S, 6714X
12 Line6700s
6 Line6706X
2 Line6702X
SLPS 
WI Autodials6709A*
3ZButton ConsoleEB32X
Americom Telephone Types
DXP Plus Menu List
19 Line
7016S,7116S,7116X
10 Line7010s,7110s,7110x
2 Line7102X
Single Line6701X
32-Button Consolenot currently available
64-Button Console
XD64X
ATI-D-1PTATI-D-1PT
DigiTech Telephone Types
I2xEPlu.s~
24 Line77OOs, 7714S, 7714x
Rev H and later
22 Line7714x. 7714s
Rev H and earlier
17 Line7700s
Single Line7701x
3ZButton ConsoleDD32X
Impact Telephone Types
~lusJ&&&&
24 Line8024S, 81243
12 Line8012S, 8112S, 8112N
Single Line8101N
6CButton ConsoleIB64X
Wireless Telephone Type
I1xEPlusU
Wireless9ooMX
* Use the Section 7.3 procedure to “blank” the 12 speed dial buttons on this telephone so that
users can custom program them for personal use.
7-66 Station Features Programming 
						

							7.5Copy Model COS, Station, Button Map (Block Programming)
7.5.1Block Programming, Class-Of-ServiceDescription:Program some or all class-of-service categories to match the programming of a model
class-of-service category.
Programming;
1 0Press CONTROL T for main menu.
2. From the main menu, select stations and press ENTER.
3. From the station menu, type item number for feature and press ENTER.
4. Select model COS by typing COS number l-32 for source COS and press ENTER.
5. Type COS numbers of destination 
COS(s) (n,nn or n-nn) and press ENTER.
Values of source COS is assigned to destination 
COS(s), and programming is ended.
7.52
Block Programming, Station FeaturesDescription:Program some or all stations to have the same features as a model station. The system does not
copy the following features from the model station:
- station name,
- intercom numbers,
- personal speed dial numbers,
- DSS/BLF console installed,
- console port,
- alternate attendant,
- ovefflow attendant,
- interactive button support.
Programming:1. Press CONTROL T for main menu.
2. From the main menu, select stations and press ENTER.
3. From the station menu, select model station and press ENTER.
4. Type personal intercom number or previously assigned name of source station
and press ENTER.
5. Type personal intercom numbers or previously assigned names of destination
stations (nnn,nnn or nnn-nnn) and press ENTER. Values of source station is assigned to
destination stations, and programming is ended.
7.53
Block Programming, Button MappingDescription:Program some or all stations to have the same button features as a model station.
Programming;1. Press CONTROL T for main menu
2. From the main menu, select stations and press ENTER.
3. From stations menu, type item number for feature and press ENTER.
4. Type personal intercom number or previously assigned name of
source station and press ENTER.
5. Type personal intercom numbers or previously assigned names of
destination stations (nnn,nnn,or nnn-nnn) and press ENTER.
Button map of source station is assigned to buttons of destination stations,
and programming is ended.
Sfa tion Features Programming 7-67 
						

							lMl66-123DXP Plus Programming Instructions
7.6Station HuntingDescription:
Station hunting is a feature that becomes available to DXP Plus users with software revision
3.A and later. 
Station hunting is a means of routing both intercom and outside calls through an
installer-determined logical grouping of stations and on to a designated ovefflow location in
case of no answer or if all stations in the hunt group are busy. To configure station hunting, you
must program the following parameters:
Options: Programs the control and informational items about the hunt group.
Member List: Programs the list of stations within a hunt group. This section shows the member
stations in their assigned hunting order and allows stations to be added, deleted or inserted atany point in the list.
Delete: Deletes the selected hunt group from the system and frees its used resources.Programming:
1. Press CONTROL T for main menu.
2. From main menu, select stations and press ENTER.
3. From stations menu, type item number for hunt groups and press ENTER.
4. Type number for hunt group (l-64) and press ENTER.
5. For new hunt groups, type pilot number for hunt group.
6. Type item number for options, member list, or delete hunt group and press ENTER.7.6.1
Options (Stat/on Hunting)Pilot Extension
Description:
This is the extension number that callers use to call or route calls to this hunt group. This
number is analogous to a station’s personal intercom or extension number and follows the same
numbering plan restrictions.Programming:
1. Press CONTROL T for main menu.
2. From main menu, select stations and press ENTER.
3. From stations menu, type item number for hunt groups and press ENTER.
4. Type number for hunt group (l-64) and press ENTER.
5. For new hunt groups, type pilot number for hunt group.
6. Type item number for options, and press ENTER.
7. Type item number for pilot extension and press ENTER.
8. Type pilot extension and press ENTER.
NOTE: The pilot extension can be up to four digits long but must not conflict with assigned
intercom numbers and feature codes. The system prompts you to remove any conflictbefore proceeding. Exercise care when you remove conflicts because references to the
dialable extension may be used in other parts of the system and removing them couldcause obscure results.
9. When finished, press ESCAPE twice.
10. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.7-68 Station Features Programming 
						

							DXP Plus Programming InstructionslMl66-123
NameDescription:
The hunt group’s name is the seven character alpha-numeric name of this group that is used for
LCD display and reference.Programming:
1~ Press CONTROL T for main menu.
2. From main menu, select stations and press ENTER.
3. From stations menu, type item number for hunt groups and press ENTER.
4. Type number for hunt group (l-64) and press ENTER.
5. For new hunt groups, type pilot number for hunt group.
6. Type item number for options, and press ENTER.
7. Type item number for name and press ENTER.
8. Type name and press ENTER. (Name can be up to seven alphanumeric
characters and may begin with a number.)
9. When finished, press ESCAPE twice.
10.Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
Full NameDescription:
The hunt group’s full name is the 20 character alpha-numeric name of the group that is used by
OAI applications.Programming:
1. Press CONTROL T for main menu.
2. From main menu, select stations and press ENTER.
3. From stations menu, type item number for hunt groups and press ENTER.
4. Type number for hunt group (l-64) and press ENTER.
5. For new hunt groups, type pilot number for hunt group.
6. Type item number for options, and press ENTER.
7. Type item number for full name and press ENTER.
8. Type name and press ENTER. (Full name can be up to 20 alphanumeric
characters and may begin with a number.)
9. When finished, press ESCAPE twice.
10. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
Station Features Programming 7-69