Comdial Dxp Plus Instructions Manual
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3.2 Programming The DVA Parameters 3.2.1 Programming Intercoms For DVA Messages DescriptionFor each message type, you can assign up to ten intercom numbers and assign a single access digit to each of these intercom numbers. You can assign feature codes as well as intercom numbers. For example, if you have installed the Tracker Paging System option, you can program the Tracker Pager access code (S8) to an appropriate message and assign a single-digit dialing code to the access code. This allows DISA callers to track their called party by dialing the appropriate single-digit when prompted by voice message. The caller then enters his or her call-back number and the # symbol to complete the page. Programming:1. Press CONTROL T for main menu. 2. From main menu, select peripherals and press ENTER. 3. From peripherals menu, select voice/DVA and press ENTER. 4. Enter voice message number and press ENTER. NOTE: You may need to refer to step 5 of theSection 16.2.2programming instructions to obtain the voice message number for the message type. 5. Make a single digit selection from the list (1 through 0) and press ENTER. 6. Enter intercom number or feature code that you wish to assign to this message and press ENTER. 7. Press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Press ESCAPE to end. 3.2.2 Obtaining DVA Status Reports Description:Use this programming procedure to obtain DVA status information (voice digit translation, voice allocation by DVA, voice allocation by message, and voice resource analysis). Programming: 1. Press CONTROL T for main menu 2. From main menu, select printouts and press ENTER. 3. From printouts menu, select peripherals and press ENTER. 4. From peripherals menu, select voice/DVA and press ENTER. 5. Make a selection from the voice/DVA menu for the desired status printout and press ENTER. NOTE: If you select the voice resource analysis you get a list of all message types. You may need this information to complete step 4 in theSection 16.2.1programming instructions. 6. For printout type, press s for screen or p for printer and press ENTER. 7. Press any key to return to voice programming printouts menu. Installing and Programming The DVA IMI89–204 10–Installing and Programming the DVA
3.2.3 Recording The DVA Messages Description:You or the system attendant must record the messages that the DVA plays to the callers. You do this in one of two ways: either by delivering them from the telephone handset at the attendant station or by playing the contents of a professionally-supplied tape recording into the DVA memory. Each DVA stores up to four unique messages. The total message storage time is two minutes and you can divide this time as necessary among the four messages or use the entire two minutes for one message if needed. Because of the time constraints, it is a good practice to script your messages ahead of time so that you can read them aloud in a clear and concise manner as you store them in the DVA memory. CAUTION It is important to keep in mind that the system shares the messages among all installed DVAs. You do not control which DVA stores which message. For example, if you make eight different recordings with two DVAs, the system distributes the messages in both units. If someone later removes one unit from service, the only messages that will play are those stored in the remaining DVA. Programming:To record a DVA message, 1. Press INTERCOM and dialS#0S061. 2. Choose voice source, – dial 1 to speak message into handset, – dial 2 to play tape recorded message into music-on-hold jack, – dial 3 to play tape recorded message into background music jack, – dial 10–43 to choose message type. NOTE: As soon as you perform the next step, the two-minute timer starts running. Be ready to speak you message or press the PLAY button on the tape recorder as soon as you dial the replicate choice. 3. Dial 1–9 to choose number of times to replicate message. 4. Speak your message, –or– press the PLAY button on the tape recorder to start pre-recorded message). 5. Press#to end message. 6. Listen as system automatically plays the message for verification at the attendant station. 7. Press#to stop verification playback. 8. Repeat steps 2–8 until you’ve recorded all messages. IMI89–204 Installing and Programming The DVA Installing and Programming the DVA–11
3.2.4 Editing The DVA Messages Description:After DVA messages exist, you can play them, copy them, and delete them as necessary using the following attendant programming. Programming:To play a previously recorded DVA message, 1. Press INTERCOM and dialS#0S062. 2 Dial 10–43 to choose message type. 3. Listen as system automatically plays the message for verification at your attendant station. 4. Press#to stop verification playback. 5 Dial 10–43 to choose next message type to hear. To copy a previously recorded DVA message, 1. Press INTERCOM and dialS#0S063. 2. Dial 10–43 to choose message type. 3. Dial 1–9 to choose number of times to copy message. 4. Dial 10–42 to choose next message type to copy. NOTE: If your installer has connected more than two DVAs to the system, the system automatically selects the DVA that will receive the copied message. Likewise, the system automatically selects the DVA that it uses for playing back the message to a caller. Additional DVAs become a shared resource for the system’s memory and are not dedicated to particular lines. To delete a previously recorded DVA message, 1. Press INTERCOM and dialS#0S064. 2. Dial 10–43 to choose message type. 3. Dial 937 to confirm delete or dialSto deny delete. To completely erase all DVA messages (format the DVA). 1. Press INTERCOM and dialS#0S065. 2. Dial 1–480 to choose DVA port. 3. Dial 937 to confirm formatting dialSto deny formatting. 4. Dial 1–480 to choose next DVA port to format. Charlottesville, Virginia 22901-2829 R World Wide Web: http://www.comdial.com/ Installing and Programming The DVA IMI89–204
Installing And Programming ExecuMail Equipment On The DXP Plus Digital Communications System This installation instruction gives you information for connecting the ExecuMail voice processing system to the DXPPlusdigital communications system. The introductory section familiarizes you with the ExecuMail option and the literature supplied with it. The remaining sections explain ExecuMail installation details through the various station boards and Comdial-produced interface devices. The following list shows the section titles of this publication: ·1.0 Understanding the ExecuMail Option ·2.0 Installing The ExecuMail At Analog Station Ports ·3.0 Installing The ExecuMail At Digital Station Ports ·4.0 Installing the ExecuMail At Industry-Standard Station Ports ·5.0 Programming For ExecuMail Operation 1.0 Understanding The ExecuMail Option The ExecuMail voice processing system provides special voice messaging services to DXPPlussystem telephone users. They can immediately use this system without any training because it prompts them with easy-to-understand instructions. ExecuMail also provides an automatic attendant feature that automatically answers any line that is ringing at a voice mail port. Further, it provides an immediate transfer to a voice mail box if you make the proper programming arrangements. You can also program the system to alert a busy telephone that the ExecuMail system is attempting to transfer a call to it instead of having the ExecuMail system automatically route that call to a voice mail box. The ExecuMail system interfaces with the station ports through Comdial-produced interface devices. The particular device used depends upon whether the DXPPlusprovides analog or digital station ports for use. For analog station ports, use the Voice Mail Interface device (VMI–X). For digital station ports, use the Analog Terminal Interface (ATI–D–1PT). The DXPPluscan also provide industry-standard telephone (IST) station ports if you have equipped it with IST station boards to do so. When an IST port is available for ExecuMail use, you do not need to install an external interface device between the ExecuMail system and the DXP IST station ports. Regardless of whether you use a VMI–X, an ATI–D–1PT or an industry-standard station board, never bridge an industry-standard telephone across the ExecuMail system. Such a connection will prevent the ExecuMail system from working properly. To insure that the DXPPlussystem works properly with the ExecuMail system, you must perform several programming functions after you have connected the hardware together. Refer to Section 5 for complete programming details. While the remainder of this instruction details the installation steps necessary to interface the ExecuMail equipment to the DXP equipment, you must also refer to the following literature to understand how to install and program the ExecuMail equipment. ·IMI66–090,ExecuMail Installation Manual ·IMI89–028,ExecuMail Reference Guide ·IMI89–029,ExecuMail Quick Start Application Manual ·IMI89–057,ExecuMail Software Version 6.2 Update Guide R This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein. The information contained herein does not purport to cover all details or variations in equipment or to provide for every possible contingency to be met in connection with installation, operation, or maintenance. Should further information be desired, or should particular problems arise which are not covered sufficiently for the purchaser’s purposes, contact Comdial, Inside Sales Department, Charlottesville, Virginia 22906. Printed in U.S.A.IMI89–206.01 6/95
2.0 Installing The ExecuMail System At Analog Station Ports When you interface the ExecuMail system to the DXPPlussystem through the analog station ports on its analog station board, you must place the Comdial Voice Mail Interface device (VMI–X) between the ExecuMail ports and the system’s station ports. The VMI–X includes two circuits; therefore,you will need one device for every two ExecuMail ports that you plan to connect. This means that for a four-port ExecuMail system, you will need two VMI–X devices. The VMI–X device has its own power supply that connects to the AC power line. 2.1 Installing The VMI–X Be sure the mounting location is secure and dry, has adequate ventilation, and is a large enough area to allow easy placement of the VMI-X. The temperature range of the location must be within 32 - 90° F (0 - 40° C). Be sure that you have the following tools and hardware available for mounting the VMI–X: ·Fasteners, such as 1/4-inch wood screws, of a sufficient length to securely bite into mounting backboard ·Cross Recessed screwdriver (phillips-head type) ·Flat-blade Screwdriver ·Electric Drill if prepared holes are needed ·Connecting tool - for fastening wires to a type-66 connector block. ·Crimping tool - for 623-type modular plugs. 1. Unpack, and carefully inspect the VMI–X for shipping damage. Notify the shipper immediately of any damages found. Verify that the package contains all parts and accessories needed for proper installation and operation. 2. Locate the VMI–X device within 25 feet of both the common equipment cabinet and the ExecuMail system. 3. If a backboard is required at the mounting location, attach it securely to provide a stable mounting surface. 4. Use the base of the VMI–X cabinet as a template or measure for mounting hole locations per the dimensions shown in the outline dimensions drawing located on the next page. 5. Drill holes of a proper size to accommodate the hardware being used into the mounting surface. If necessary, prepare these holes with inserts, anchors or other attachment devices as dictated by the type of mounting surface. 6. Insert the screws into the mounting surface and tighten them to within approximately 1/8-inch of the surface. 7. Hang the VMI–X cabinet on the screws using the mounting holes located on the rear of the cabinet. Note that these holes are elongated with an enlargement at one end. This feature allows the cabinet to snap down on the screws to secure the mounting when the cabinet is hung on them. 2.2 Setting The Configuration Switches Set the configuration switches that are located on the left side of the VMI–X housing to match the DXPPlusand ExecuMail systems. Refer to the illustration shown on the next page and set the switches as detailed on this table. Switch Setting A Closed B Closed C Open D Open IMI89–206 Installing And Programming For ExecuMail 2 – Installing And Programming For ExecuMail
AW1002 7.0 11.50 8.75 10.25 3.0 Detailing The VMI–X Dimensions BOTTOM OF HOUSINGLEFT SIDE OF HOUSING A B D CLOSED OPEN AW1001 Setting The VMI–X Configuration Switches Installing And Programming For ExecuMail IMI89–206 Installing And Programming For ExecuMail – 3
2.3 Connecting the VMI–X ·Route the necessary cabling, and connect the VMI–X device between the ExecuMail system and the station ports per the connections detailed in the diagram shown on the next page. ·Use two-pair (four-wire) cable between the station port connection block and the VMI–X device. ·Use one-pair (two-wire) cable for each VMI–X termination jack. ·Use two-pair (four-wire) cable between the ExecuMail system and the VMI–X termination jack. ·The VMI–X requires a grounding wire that is separate from the third-wire AC line cord ground. It provides a ground stud on the left side of its housing for this purpose. Connect a #6, insulated, solid copper, wire between this ground stud and a reliable earth ground. ·Plug the AC line cord for the VMI–X interface into a 120 VAC outlet. Observe the status light on the unit, and insure that it turns on steady. ·Inspect the wiring to verify that you have connected it properly. CAUTION Do not connect an industry-standard telephone in parallel with (bridged across) the ExecuMail equipment on the industry-standard side of the VMI–X. Such a connection will cause the ExecuMail equipment to operate improperly. IMI89–206 Installing And Programming For ExecuMail 4 – Installing And Programming For ExecuMail
Interconnecting The VMI–X Installing And Programming For ExecuMail IMI89–206 Installing And Programming For ExecuMail – 5
3.0 Installing The ExecuMail System At Digital Station Ports When you interface the ExecuMail system to the DXPPlussystem through the digital station ports on its digital station board, you must place the Analog Terminal Interface Device (ATI–D–1PT) between the two systems. The ATI-D-1PT includes one circuit; therefore,you will need a separate device for every ExecuMail port that you plan to connect. This means that for a four-port ExecuMail system, you will need four ATI–D–1PT devices.The ATI–D–1PT is powered through its station port connections. 3.1 Installing The ATI-D-1PT Be sure the mounting location is secure and dry, has adequate ventilation, and is a large enough area to allow easy placement of the ATI–D–1PT. The temperature range of the location must be within 32 - 90° F (0 - 40° C). Be sure that you have the following tools and hardware available for mounting the ATI–D–1PT: ·Fasteners, such as 1/4-inch wood screws, of a sufficient length to securely bite into mounting backboard ·Cross Recessed screwdriver (phillips-head type) ·Flat-blade Screwdriver ·Electric Drill if prepared holes are needed ·Connecting tool - for fastening wires to a type-66 connector block. ·Crimping tool - for 623-type modular plugs. 1. Unpack, and carefully inspect the ATI–D–1PT for shipping damage. Notify the shipper immediately of any damages found. Verify that the package contains all parts and accessories needed for proper installation and operation. 2. Locate the device within 25 feet of both the common equipment cabinet and the ExecuMail system. 1. If a backboard is required at the mounting location, attach it securely to provide a stable mounting surface. 2. Use the base of the ATI–D–1PT cabinet as a template or measure for mounting hole locations per the dimension details shown in the outline dimensions drawing located on the next page. 3. Drill holes of a proper size to accommodate the hardware being used into the mounting surface. If necessary, prepare these holes with inserts, anchors or other attachment devices as dictated by the type of mounting surface. 4. Insert the two top screws into the mounting surface and tighten them to within approximately 1/8-inch of the surface. 5. Hang the ATI–D–1PT cabinet on the top screws using the mounting holes located on the rear of the cabinet. Note that these holes are elongated with an enlargement at one end. This feature allows the cabinet to snap down on the screws to secure the mounting when the cabinet is hung on them. 6. Insert a third screw through the mounting tab located on the lower edge of the cabinet and into the mounting surface; tighten it into place. IMI89–206 Installing And Programming For ExecuMail 6 – Installing And Programming For ExecuMail
Outline Dimensions (In Inches)Spacing For Mounting Hardware (In Inches) AW139 Detailing The ATI–D–1PT Dimensions Installing And Programming For ExecuMail IMI89–206 Installing And Programming For ExecuMail – 7