Comdial Dxp Plus Instructions Manual
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2.6 Using Impression Telephones DXP Plus software 11A supports Comdial Impression telephones. 2122S (22-Line Speakerphone) 2122X (22-Line Monitor Telephone)2022S (22-Line LCD Speakerphone) 2101N (Single Line Proprietary Telephone) unisyn11.cdr 1 2 4 7 0 89 56 3 # ABC GHI PRS OPERTUVWXY JKLMNO DEF SPKR HOLD TAPITCM T/C MUTE unisyn05.cdr 1 2 4 7 0 89 56 3 # ABC GHI PRS OPERTUVWXY JKLMNO DEF SPKR HOLD TAPITCM T/C MUTE unisyn01.cdr unisyn09.cdr DU32X (32-Button DSS/BLF Console) R TAB003-PLS, page 5 DXP Plus General Description GCA40–130 Telephone Features – 11A
9.08 8.90 1.13 4.78 3.94 UNIS029 TAB003-PLS, page 6 GCA40–130 DXP Plus General Description 11B – Telephone Features
cajs110 LCD Display Interactive Buttons Speaker Mute Button T/C Button SPKR Button Message Waiting Light Hold Button TAP Button ITCM ButtonFeature Buttons, Line Buttons, and DSS Buttons Volume Control Microphone Opening 1 2 4 7 0 89 56 3 # ABC GHI PRS OPERTUVWXY JKLMNO DEF SPKR HOLD TAPITCM T/C MUTE TAB003-PLS, page 7 DXP Plus General Description GCA40–130 Telephone Features – 11C
Understanding The Features 6.1 DXP Plus Features List This list details all of the features available on the DXPPlus. Use it as a pre-installation check list. 6 Abandoned Hold Release Adjunct Feature Module Access Denied Account Code Button Account Codes With Positive Verification A-Law DXP Tones** All Call Paging Allow Ringer Off(Ringer Volume Off) Alpha-Numeric Calling Party and Line Display Alternate Attendant ANI / DNIS Enhancement** Answer Button Area Paging Interface ARS Access per Trunk Group** ARS Delayed Dialtone** Attendant Position Attendant Position, PC Authorization Code Automatic Dialing Automatic Hold - Intercom To Intercom/Line Automatic Hold - Line To Intercom Automatic Hold - Line To Line Automatic Pause Insertion Automatic Privacy Automatic Number Identification (ANI) Automatic Redial Automatic Reports Automatic Route Selection Automatic Station Relocation Auxiliary Equipment Interface Auxiliary Station Ringer Interface Background Music* Battery Backup (Chassis, Cable, and Batteries) Battery Backup Interface Block Programming Busy Button Inquiry Busy On SOHVA Button Query Call Announce Beeps Call Announce With Handsfree Answer-back Call Costing and SMDA Reports Call Forward - All Or Personal Call Forward- Immediate Call Forward - Busy Or RNA, All Or Personal Call Forward Outside System Call Park Call Park Recall Call Pick-Up - Directed Call Pick-Up - Group Call Pick-Up - System Call Transfer - Screened Call Transfer - Unscreened With Automatic Camp On Call Waiting Tone Caller ID Caller ID–RNA Camp-On With Automatic Call Back Camp-On - Call Waiting Camp-On - No Answer Clear Major Alarm Ring Central Message Desk Central Processor Switched Data Port Configuration Centrex Compatible Common Audible Ringer Interface Conferencing - Multiline Conference Advisory Tone Console Support Console-Less Operation Communications Card Support Consultation Hold Copy Model Data Base Program Storage Via PC Interface Data Base Programming From Main Station (Limited) Data Base Programming With Personal Computer And Visual Man Machine Interface (VMMI) Software Day One and Day Two Ringing Default Busy/RNA Call Forward Default Functional Programming Delayed Ringing Dial 0 for System Attendant Dial Plus Interdigit Time Digital Voice Announce Dialed Number Identification Service (DNIS) Digital Wireless Telephone Support Direct Inward Dialing (DID) Direct Inward System Access (DISA) Direct Line Access by Station Direct Line Group Selection Directed Station Hold Disconnect Supervision Discriminating Ringing Do Not Disturb Do Not Disturb Inhibit Do Not Disturb Override DSS Status Button Dynamic Save Button E1 Digital Carrier Transmission Option E&M tie Line support End to End DTMF Signaling End to End Signaling on Intercom End to End Signaling on Lines Enhanced LCD Display Exclusive Hold TAB003-PLS, page 9 DXP Plus General Description GCA40–130 Understanding The Features – 45
*The system is equipped with two inputs for separate customer-supplied music sources. **DXP Plus 11A features. Existing Comdial Telephone Support ExecuMail Integration External Paging Interface Feature Inhibit Feature Renumbering Flexible Ringing Assignment Flexible Ringing Assignment Of The External Paging Port Flexible Station Numbering Plan Ground Start Lines Group Intercoms Handsfree Answer Inhibit Handset Volume Control Headset Capability Hold Hold, Exclusive Hold Queuing Hold Time Reporting Hot Transfer I Hold and I Use Indications Idle Line Preference Idle Line Priority Industry Standard Telephone Support Inhibit Message Wait Stutter Dialtone** ISDN-PRI Interface IST Hold Confirmation IST Offhook Treated As Busy IST Message Wait Retrieval Access Code IST Ring Frequency IST Ring Patterns Interactive Button Support Intercom Call Progress Tones Intercom Hunt List Intercom Interdigit Dialing Time-out Intercom Time-out Intercom Number Key/Hybrid Configuration Last Number Redial Line Access Restriction Line Answer From Any Station Line Appearance, Enhanced Line Groups Line Group Access Line Names Line Out Softkey Option Line Queuing Liquid Crystal Display (LCD) Messaging Liquid Crystal Display (LCD) Support Location Code Lock Button Manual Exclusion Manual Reset Mark Problem Line Master Clear Maximum Call Duration Meet-Me Answer Page Memory Retention Without Batteries Message Deposit Message Waiting Mnemonic Programming Modem Support Modify Digits Table Multiple Attendant Positions Multipurpose Line Board Music Interface* Music On Hold* Mute Names (Stations And Lines) Night Service Automatic Switching Night Transfer (Of Ringing) Off-Premise Extension (OPX) On-Hook Dialing Operator Station Originating Denied OutDialDelayTime Password Protection Pause Time PBX/Centrex/Central Office Compatible Personal Intercom Number Paging Access Periodic Line Tone Personal Intercom Number Preference Personalized Ringing Tone Pooled Line Access Power Failure Transfer Preselection Prime Line Printer Interface Privacy Privacy Release Private Lines Program Printout Programmable Button Flexibility Programming Port Pulse/Tone Switchable Quick Transfer Remote Programming and Diagnostics Remote Station Disable Release Button Reminder Alert Restrict ARS Hookflash(Automatic Route Selection, Hookflash Restriction) Restricted Dial Error Tone Response Messaging Ring Back On Busy Ring Back On Transfer Ring Back Tone Ring No Answer Call Forward Ring On Busy Ringing Line Preference Secure Account Code Display Save Button Dial Storage Saved Number Redial Self Diagnostics Serial Data Port Service Observing Shift Button Silent Mode Button Single-Line Proprietary Telephone Support SMDA Metering Pulse Tones** SMDA Report On Answer** SMDA Reports SOHVA Beeps(SOHVA Tone Bursts) Speakerphone Support Split Button Square/Non-Square Configuration Station Hunting Station Class Of Service Station Message Detail Accounting (SMDA) Station Message Detail Recording (SMDR) Station Monitoring with DSS Call Pickup Station Names Station Speed Dial Subdued Off-Hook Voice Announce Subdued Off-Hook Voice Announce Groups Subdued Ringing Synchronized Ringing System Clock System Speed Dial System Status Reports T1 Digital Carrier Transmission Option Tap (Flash)/Recall Telephony Services Application Programming Interface (TSAPI) Support Through Dialing Tie Lines Time And Date Timed And Immediate Recall Toll Restriction Toll Restriction Pause Entries Tone or Voice Signaling on Internal Calls Transfer/Conference Button Transfer Ring Cadence Unsupervised Conference Voice Announce Blocking Voice Mail Integration Digits Zone Paging TAB003-PLS, page 10 GCA40–130 DXP Plus General Description 46 – Understanding The Features
A-Law DXP Plus Tones Software 11A supports the call progress tone plan for the A-Law DXPPlusavailable for South Africa. ANI / DNIS Enhancements Software 11A enhances the DNIS feature by adding an option to support the DTMF ANI / DNIS with two information digits. When programmers enable this feature option, the format of the digit string changes from theSANISDNISSformat to a format that includes a two-digit code that indicates the presence of ANI digits (I ANI DNIS where I equals the two-digit string). The ANI digit string indicates the calling party’s telephone number. The DNIS digit string identifies the call destination station. TAB003-PLS, page 11 GCA40–130 DXP Plus General Description 48A – Understanding The Features
ARS Access Per Trunk Group DXPPlussoftware 11A allows the access code for any line group in the system to provide access to ARS. By default, the line group 1 access code will provide ARS access when ARS is enabled. You can program this item on a line group parameter. ARS Delayed Dialtone DXPPlussoftware 11A adds a delay option for ARS Dialtone (Dial Tone 4). When the telephone user selects an outside line, there is a 1 second delay before dialtone is presented to the caller. The dialtone frequency is the same as the system intercom dialtone, but the delay gives the impression a “fresh” dialtone for outbound dialing. TAB003-PLS, page 13 DXP Plus General Description GCA40–130 Understanding The Features – 49A
End-to-End Signaling On Intercom After establishing an intercom call, the system can continue to send and receive dialing signals (DTMF tones) through the intercom path. Use station parameter programming to set the extension to receive DTMF digits. End-to-End signaling can be enabled on any station port and is useful when connecting voice mail systems or door boxes. TAB003-PLS, page 15 GCA70–130 DXP Plus General Description 76A – Understanding The Features
Inhibit Message Wait Stutter Dialtone Software 11A allows you to enable or disable the stutter intercom dialtone received at a station to indicate a message waiting. You can program this item as a station COS parameter. TAB003-PLS, page 17 DXP Plus General Description GCA40–130 Understanding The Features – 83A
ISDN–PRI Interface Integrated Services Digital Network (ISDN) provides integrated voice and data over a common telephone company facility. There are two methods of ISDN access currently available: ISDN–BRI (basic) and ISDN–PRI (primary). ISDN–BRI provides a way for subscribers to get digital service from the telephone company supplier for two telephones or a telephone and a data device over one special pair of wires. ISDN–PRI provides a way for subscribers to get digital service from the telephone company supplier for 24 lines over two special pairs of wires. This latter method is the concern of this publication. ISDN–PRI access directly connects a multiple-station, digital communications system to the telephone company’s ISDN network through a single high-speed line. This high-speed line is commonly known as T1 in North America and consists of 24 digitized channels. ISDN–PRI access consists of a grouping of 23 voice channels (B–channels) and one signaling or control channel (D–channel). B–channels are clear channels suitable for voice or data transmission while the D–channel is a packet-switched link for call set-up and signaling. When you use ISDN–PRI access with T1, one of the T1 channels serves as the signaling channel. This arrangement is sometimes referred to as 23B+D ISDN service. The DXPRI is a circuit card that you install on a revision B or later DXPT1 line board with special-purpose firmware to provide ISDN–PRI access to the digital communications system. The DXPRI card handles the D–channel signaling protocol and passes messages to the DXPT1 board. A single DXPRI card can control multiple DXPT1 boards when you tie the boards together through board programming action. This arrangement (known as NFAS or Network Facility Associated Signaling) allows the system to derive 24 B–channels from all boards except the one where installers have added the the DXPRI card. When installers do this, the DXPT1/DXPRI combination that provides the control is designated as DXPT1–PRI; and the boards being controlled are designated as DXPT1–NFAS. The NFAS boards do not require a DXPRI card as they are slaves to the master –PRI board. Throughout the remainder of this publication, the term T1/PRI means a T1 board specifically configured for ISDN–PRI operation be it either a DXPT1–PRI or a DXPT1–NFAS board. Since central office protocols differ, the DXPRI card supports several protocol arrangements and provides interface support for several signaling types. The programmer and the end user can select the interface support that the system needs for a particular application. The support they choose determines how the telephone company treats the signal. The DXPRI card provides a calling number identification feature that provides the following services: delivery of network provided calling numbers, calling line identification presentation (CLIP), or automatic number identification (ANI). On originated calls, the system automatically provides the calling number if available; otherwise, it provides the default directory number. For incoming calls, the called station displays the calling number if available; otherwise, the display shows information determined by station class of service programming. The system programmer can customize the caller ID parameters for outgoing calls as site requirements dictate. Introducing The T1/PRI Line Board The revision B or later DXPT1 board with special-purpose firmware serves as host for the DXPRI card and gives gives the digital communications system the capability to handle up to 24 channels of voice and/or data transmissions over a single four-wire cable using multiplexing techniques. The DXPT1 board includes a customer service unit (CSU) to eliminate the need for an external CSU. Defining T1/PRI Operation T1/PRI is the digital two-way transmission of telecommunications over a single high-speed circuit. Up to 24 separate voice or data transmissions form digital pulses that are transferred at the rate of 1.544 million bits per second (Mbps) over the T1/PRI trunk. At the receiving end, the digital pulses are decoded into 24 separate circuits. TAB003-PLS, page 19 DXP Plus General Description GCA40–130 Understanding The Features – 85A