Comdial Dxp Plus Instructions Manual
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Typical Multiline Digital Telephone ( Model 8012S Illustrated)Impact To KSU Station Port To Common Equipment Cabinet dsu04.cdr Station Port Connection Making The DIU Cable Connections Explaining The Software 12A Features GCA40–200 Describing The 12A Features – 9
Dial By Name The Dial By Name feature allows users to employ any two-line display, LCD speakerphone and its interactive buttons to search through an index of names, locate a desired station name or system speed dial name, and automatically call the located item. By pressing the option button, users enter the dial by name menu. From that menu, they either press the INTbutton for intercom calling or theEXTbutton for system speed dial calling, and then dial three digits for the first three letters of the name that they want to locate. The system displays the first match to the dialed digits that it finds. The user can then either press theDIAL(external calls) orCALL(internal calls) button to make the call to the displayed location or press theFWDbutton to display the next name in the index. The dial by name feature uses the seven-character station names associated with the station ports for searching through the list of stations for intercom calling. The feature uses the seven-character identifying names for searching through the list of system speed dial entries for system speed dialing. When users make a sequential search through the stored index of names, the system searches the list as it was entered. If system use requires a uniquely sorted list, programmers or system attendants must arrange the list in the desired sequence as they store the entries. Programming System Speed Dial For Dial By Name The installer the system attendant can program a list of system speed dial numbers and accompanying names that all users can access for automatic dialing. Relocating The Position For The Digits Q And Z At default, the system arranges for users to dial the1digit to represent both lettersQandZ; however, you can take programming action to move theQandZletters to the7and9digits respectively. After programming, the7digit represents the lettersPQRSand the9digit represents the lettersWXYZ. This programming action places the lettersQandZin alphabetical sequence with the other letters in the alphabet. Some users find this reprogrammed arrangement easier to use than the defaulted arrangement. GCA40–200 Explaining The Software 12A Features 10 – Describing The 12A Features
Using Dial By Name To use dial by name, ·PressOPTIONto enter the dial by name menu. ·PressINTbutton for intercom calling or pressEXTfor speed dial calling. ·Dial up to seven digits for the corresponding letters of the name that you want to locate (for example, dial 266 for Comdial). ·1 = QZ 2 = ABC 3 = DEF 4 = GHI 5 = JKL 6 = MNO 7 = PRS 8 = TUV 9 = WXY Remember, reporogramming allows 7 to represent PQRS and 9 to represent WXYZ with 1 no longer representing any letters. The displays shows the first existing name match to the dialed digits or shows aNo Matchmessage if the system can not find a match. ·Repeatedly pressFWDto display the subsequent names in the index until you reach the name you need then pressDIALto call the displayed location. ·If the display saysNo Match, pressBACKor enter three new digits to select a new name. Hold Recall Inhibit Under typical operating conditions, when a user places a call on hold at his or her telephone and fails to pick that call up within a preprogrammed time limit, the call rings the user’s telephone again. The preprogrammed time limit is a programmable item that installers set for the entire system. Beginning with software release 11C, the system provides a programming option that allows installers to prevent a call that is on hold at a station from ever recalling from the hold condition. In other words, it extends the hold recall time to infinity. This feature is programmable on a station by station basis and is useful at sites where automatic call distribution is active. Flexible System Speed Dial Support Installers can select the quantity of system speed dial numbers (either 500 or 1000) that will be available for use. They make this selection based on individual system needs. Choosing 1000 system speed dials reduces slightly the number of SMDR records that the system can store. When the system accepts the new speed dial quantity entry, it will reset itself in order to resize its speed dial capacity. When this happens, all stored system speed dial numbers are lost, and the installer must reprogram them. Explaining The Software 12A Features GCA40–200 Describing The 12A Features – 11
Impact Telephone New Model Support Digital communication systems support a group of newly designedImpacttelephone models. The model numbers of these telephones are listed below. 8324S — 24 Line Half-Duplex LCD Speakerphone 8324F — 24 Line Full-Duplex LCD Speakerphone 8312S — 12 Line Half-Duplex LCD Speakerphone 8212S — 12 Line Half-Duplex Speakerphone 8212N — Multiline Proprietary Telephone 8201N — Single Line Proprietary Telephone IB48X — 48-Button DSS/BLF Console IB24X — 24-Button DSS/BLF Console IMIST — IST Pedestal Button Mapping The New Impact Telephone Models On Model 8324F, 8324S, 8212S, and 8312S telephones, you can move the intercom button from its defaulted and marked location at the lower rightmost button position to any programmable button location; however, you cannot delete the intercom button assignment from the telephone. Moving Fixed Feature Buttons On The New Impact Telephone Models SomeImpacttelephone models have a block of buttons located along the lower right-hand edge of the housing that are the equivalent of “fixed” buttons on other telephone models. To add user convenience to installations using these telephone models, installers can rearrange the features that these buttons provide. TheseImpacttelephones fall into three different categories with the button’s feature provisions differing for each category. Specifically, models 8324F, 8312S, and 8324S share a block arrangement, models 8212N and 8201N share a block arrangement, and model 8201N has yet a different arrangement. Through programming, installers decide the feature arrangement for these buttons for each of these telephone categories. The system applies the arrangement that they select on a system-wide basis. GCA40–200 Explaining The Software 12A Features 12 – Describing The 12A Features
Illustrating The New Impact Telephone Models The following illustrations show the outline and dimensional views of the newImpacttelephones IB48XIB24X 8212S 2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 * SPEAKERMESSAGE TRNS/CONF HOLDMUTETAP COMDIAL 8212N TAP MUTE HOLD TRNS/CONF INTERCOM MESSAGE *0#WXY9TUV8PRS7GHI4JKL5MNO6DEF3 1ABC2COMDIAL 8201N TAP MUTE HOLD TRNS/CONF INTERCOM MESSAGE *0#WXY9TUV8PRS7GHI4JKL5MNO6DEF3 1ABC2COMDIAL 2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 *COMDIAL SHIFT MUTE SPEAKERTRNS/CONF HOLDTAP MESSAGE 8324F 8324S 8324F 8324S8312S COMDIAL*0#WXY9TUV8PRS7GHI4JKL5MNO6DEF3 1ABC2MESSAGE TAP HOLD TRNS/CONF SPEAKER MUTE SHIFT 8412F COMDIAL MESSAGE *0#WXY9TUV8PRS7GHI4JKL5MNO6DEF3 1ABC2TAP HOLD TRNS/CONF SPEAKER MUTE SHIFT blnk image_1.cdr Viewing The New Impact Telephone Outlines Explaining The Software 12A Features GCA40–200 Describing The 12A Features – 13
8212S, 8212N, 8201N, and IB24X 8324F, 8312S, 8324S, and IB48X 9.0656.315 8.819 8.819 4.442 3.283 1.550 image_2.cdr Viewing The New Impact Telephone Dimensions GCA40–200 Explaining The Software 12A Features 14 – Describing The 12A Features
ISDN Features With the release of software revision 12A, several enhancing features become available for the ISDN–PRI interface. This interface provides integrated voice and data communications over a common telephone company facility to Comdial proprietary telephone systems. Calling Party Number Type, Called Party Number Type This feature adds a programming choice that defines the number configuration that the system recognizes for both incoming (called party) and outgoing (calling party) calls over an ISDN line. The configuration that installers choose is based upon the type of service that they request from the service provider. Several choices are available with the most common choice beingSubscriber(default setting) and Dynamic(for international, national, and subscriber services). When they chooseDynamic, installers must also set theNational Prefixto 1 and theInternational Prefixto 011. Network Specific Facility This feature adds another programming choice that defines to the system the type of ISDN service being provided by the service provider. To make the programming choice, installers must contact the service provider to obtain the facility coding value for the provided service. The facility coding value is a number between 0 and 31 and this supplied number is the programming entry that installers use as their programming choice. Alternately, they can enter a 32 to tell the system that there is no supplied ISDN service. Programmable Speakerphone Functionality (Force Monitor Mode) This programming feature will force monitor operation on a system speakerphone on an individual basis. Monitor operation permits on-hook dialing but the user must lift the telephone handset to talk to the answering party. Reserved DTMF Receivers Installers can use this programming feature to allocate, or reserve, DTMF receivers on a per serial port basis for those Open Application Interface (OAI) applications that are aware of that function. This feature assures that an OAI application has a predetermined number of DTMF receivers available when it logs into the telephone system. Installers must make themselves aware of the actual quantity of DTMF receivers available in the system before they can make an accurate allocation entry using this feature. Explaining The Software 12A Features GCA40–200 Describing The 12A Features – 15
Station Blocking Installers can group stations together into blocks, and then arrange those station block groups so that the stations that they have programmed into one system station block group cannot make intercom calls to stations that they have programmed into a different station block group. Station block groups prevent both personal intercom dialing and direct station selection(DSS) as well as voice announce, call forwarding, and screened transfers; however, the feature does allow calls to group intercom numbers and unscreened transfers. VMMI Designation Label Printing Software release 12A adds an application to the VMMI programming that allows installers to automatically print designation labels for the followingImpacttelephone models: 8324S 24 Line Half-Duplex LCD Speakerphone 8324F 24 Line Full-Duplex LCD Speakerphone 8312S 12 Line Half-Duplex LCD Speakerphone 8212S 12 Line Half-Duplex Speakerphone 8212N Multiline Proprietary Telephone 8201N Single Line Proprietary Telephone IB48X 48-Button DSS/BLF Console IB24X 24-Button DSS/BLF Console The application automatically creates designation labels for telephone assignments stored within an existing database. Plus,installers can manually customize the automatically created labels as well as create labels for other telephones that are not part of the installed database. Once the application makes designation labels available, it catalogs them by page number, station name, extension number, and form number. Installers can use the dialog bar along the top of the menu to scroll through the created labels for review. Installers can print the designation labels on their laser printer. The application works with pre-printed, die-cut forms that you can load into your laser printer. these die-cut forms available in packages of 100 forms each. Contact your Inside Sales Representative concerning ordering details. Die-Cut FormApplicable Telephone Product Code IMDESI-1B24 IB24X IMDESI-IB48 IB48X IMDESI-MLPS 8212S, 8212N IMDESI-SLPS 8201N IMDESI-WIDE 8412F, 8324F, 8324S, 8312S GCA40–200 Explaining The Software 12A Features 16 – Describing The 12A Features
Programming The 12A Features Upgrading The DXP Plus Software The DXPPlusdigital communications system includes system software when it ships from the factory. At initial system installation, you do not need to load the system software to make the system operational. Should you need to later reload the system software (for software up-grade purposes for example), you can do so using the supplied system software disk. Use Windows File Manager or MS–DOS commands to save the disk’s information from your computer’s floppy drive to its hard drive. Having the software on your computer’s hard drive allows the data to load into the system’s memory much quicker than it would from the computer’s floppy disk drive. To load the system software information, your PC must be connected to the communications system. CAUTION The system does not automatically save the existing database during a software upgrade. If you need to preserve the existing database, you must archive it before you upgrade the software. After you upgrade the software, you can restore the existing database to the system. 1. Archive the existing the database. (a) From theSwitchpull-down menu, select theConnect To...menu item, connect VMMI to the system, and return to theSwitchpull-down menu. (b) From theSwitchpull-down menu, select theArchive Databasemenu item. (c) Choose a memory storage location for the archive operation to use andOKyour choice. Since the data base can be quite large, you should chose a location on your computer’s hard drive to ensure that you have enough memory to store the data base. (d) The system automatically archives its data base. 2. From theSwitchpull-down menu, select theConnect To... menu item, connect VMMI to the system, and return to theSwitchpull-down menu. 3. From theSwitchpull-down menu, select theSystem Software Upgrademenu item. 4. The system automatically takes itself out of service. 5. Choose the location where the new software data resides (select disk drive, directory, and file), and OK your choice. The system loads the software data, resets itself, and places itself back in service. 6. Restore the exiting database (if desired). (a) From theSwitchpull-down menu, select theConnect To...menu item, connect VMMI to the system, and return to theSwitchpull-down menu. (b) From theSwitchpull-down menu, select theRestore Databasemenu item. (c) Choose the memory storage location that contains an archived data base andOKyour choice. The system automatically restores its data base. 3 Programming The 12A Features GCA40–200 Upgrading The DXP Plus Software – 17
DXP, DXP Plus, and Impact FX Digital Communications Systems General Description for the Common Code Base Software Feature Set 15A, Release 170 Printed in U.S.A.GCA40–219.01 04/99 The information in this publication is applicable for software feature set 15A, Release 170. R ISO 9001 Certified