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Comdial Acd Quick Q Agents Instructions Manual

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    Page 1 Quick Q Agent’s User Guide
    Page 2 Comdial® strives to design the features in our communications systems to be fully interactive with one another. However, this is not always possible, as the combinations of accessories and features are too varied and extensive to insure total feature compatibility. Accordingly, some features identified in this publication will not operate if some other feature is activated. Comdial disclaims all liability relating to feature non-compatibility or associated in any way with problems which may be...
    Page 3 Oct ‘02 Comdial i QuickQ Agent’s User Guide 1. THE AGENT TELEPHONE ..............................................1 2. THE LARGE SCREEN DISPLAY TELEPHONE...........2 Description of the Display (Idle Display) ......................3 3. INTERACTION WITH DXP/FXS SYSTEM ...................3 4. SIGNING-IN TO QUICKQ ................................................4 5. RECEIVING AN ACD CALL ............................................6 6. TRANSFERRING A CALL ................................................7 7....
    Page 4 Contents ii Comdial Oct ‘02 This page is intentionally blank
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