Comdial Dxp Plus Instructions Manual

							3.1 Connecting the ATI-D-1PT
·Route the necessary cabling, and connect the ATI–D–1PT device between the ExecuMail system and the digital
station ports per the connections detailed in the diagram shown on the next page.
·Use one-pair (two-wire) cable for all connections.
CAUTION
Be careful when connecting the wiring between the DXP Plus and the ATI–D–1PT. Be sure to connect
the digital station port to the COMMON EQUIPMENT jack on the ATI–D–1PT. Damage to the
ATI–D–1PT could occur if  you mistakenly connect to the IST jack.
·A grounding wire is not required for operation; however, one is desirable for decreasing radio frequency
interference and electrostatic discharge susceptibility. The ATI–D–1PT provides a ground stud on its housing
for this purpose. Connect a #6, insulated, solid copper wire between this ground stud and a reliable earth
ground.
·Inspect the wiring to verify that you have connected it properly.
CAUTION
Do not connect an industry-standard telephone in parallel with (bridged across) the ExecuMail
equipment on the industry-standard side of the ATI–D–1PT. Such a connection will cause the ExecuMail
equipment to operate improperly.
3.1.1 Verifying Proper ATI–D–1PT Connection
Use a voltmeter to check for the presence of voltage on the ATI–D–1PT IST jack.
1. Be sure wiring between ATI-D-1PT and common equipment station ports is installed.
2. Measure for DC voltage on IST jack:
·Measure between TIP leads and grounding stud on DXPPluscommon equipment cabinet.
·Measure between RING leads and grounding stud on DXPPluscommon equipment cabinet.
·Measure between TIP leads and RING leads.
The measured voltages must be within the limits detailed on the following table.
Measurement Voltage
Tip to Ground – 1 to + 1 VDC
Ring to Ground – 27 to – 38 VDC
Tip to Ring + 28 to + 37 VDC
The TIP lead is positive with respect to the RING lead.
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							Interconnecting The ATI–D–1PT
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							4.0 Installing The ExecuMail System
At Industry-Standard Telephone Station Ports
When you interface the ExecuMail system to the DXPPlussystem through the industry-standard telephone
station ports on its industry-standard station board, you do not need an interface device; however,you will need a
station port for every ExecuMail port that you plan to connect.  This means that for a four-port ExecuMail
system, you will need four IST station ports.
4.1 Connecting the ExecuMail System
·Route the necessary cabling, and connect the ExecuMail ports to the IST station ports per the connections
detailed in the diagram shown on the next page.
·Use one-pair (two-wire) cable for all connections.
·Inspect the wiring to verify that you have connected it properly.
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							Interconnecting ExecuMail Directly To DXP Plus
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							5.0 Programming For Voice Mail Operation
After connecting an voice mail system to the DXPPlussystem, program the DXPPlusto operate properly with it
using the procedures detailed below. They are presented here in a typical order of progression but you can
perform them in any order that is convenient.
5.1 Arranging Station Ports For Voice Mail Use
Description:After you or your installer has connected voice mail ports to the system station ports through the
appropriate interface devices (for example, the VMI-X interface device used with analog station
ports, the ATI-D-1PT interface device used with the digital station ports, or the DXIST station
board used with industry-standard telephone ports), you must identify the station ports where
these devices are connected.
Programming:1. Press CONTROL T for main menu.
2. From the main menu, select stations and press ENTER.
3. From station menu, select phone types and press ENTER.
4. Type row number for station port type
(ExecuTech = analog, DigiTech = digital, IST = industry standard)
and press ENTER.
5. Type row number for device connected to station port (VMI-X or ATI-D-1PT)
and press ENTER. (This step not required for IST.)
6. Type number of station port (1–480) and press ENTER.
7. Repeat steps 1–6 for each station port used to interface with the voice mail system.
5.2 Assigning Intercom Numbers To Voice Mail Connections
Description:You must identify the station intercom number of each voice mail connection and link these
numbers together to form a circular hunt group for call handling purposes. For example, assign
intercom numbers 121, 122, 123, and 124 to voice mail ports 1, 2, 3, and 4 then link 121 to 122,
122 to 123, 123 to 124, and 124 to 121.
Programming Hint: To make the LCD readouts at the system telephones more descriptive
during call transfers, use theSection 7.2.2programming procedure to assign a descriptive name to
the personal intercom numbers. If you do this, be sure to name each voice mail port differently.
For instance, you can name them VM1, VM2, VM3, and VM4; however, do not name each port
VM without personalizing it further with a unique suffix (such as 1, 2, 3, 4 or A, B, C, D for
example).
Programming: 1. Press CONTROL T for main menu.
2. From main menu, select stations and press ENTER.
3. From stations menu, select voice mail and press ENTER.
4. From voice mail menu, type the row number for the voice mail port (1–32)
and press ENTER.
5. Type the personal intercom number for the station port that this voice mail port is
connected to.
6. Press TAB for linked station column and type personal intercom number for station port to
be linked to the station port named in step 5.
7. Press ESCAPE and repeat steps 4–6 for next row number.
8. When finished, press ESCAPE twice.
9. Type y to accept changes, n to reject them, or r to resume editing and press ENTER to end.
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							5.3 Arranging Voice Mail Call Transfer Parameters
5.3.1 Automatic Attendant Transfer On Busy
Description:You can enable automatic attendant transfer on busy for individual station ports if you wish.
With this feature enabled, the system will ring a busy telephone when the voice mail system is
attempting to transfer a call to it thus giving the user the option of leaving his or her present call
and taking the new one. With the feature disabled, the busy telephone is not signalled by the
presence of a new call and voice mail will automatically route it to the busy telephone’s voice
mail box.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select stations and press ENTER.
3. From stations menu, select station programming and press ENTER.
4. Type personal intercom number or previously assigned name of station
being programmed and press ENTER.
5. From station programming menu, type item number for feature and press ENTER.
6. Press SPACE bar for desired setting and press ENTER.
7. When finished press ESCAPE twice.
8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
9. Repeat steps 4-8 for each station or press ESCAPE to end.
5.3.2 Immediate Transfer
Description:You should choose the automatic attendant immediate transfer mode for voice mail transfers. It
allows the system to transfer a call as soon as it answers. However, if you turn on the voice mail
screen and confirm options (see the voice mail programming manual for details), do not turn on
the DXPPlusimmediate transfer mode. Immediate transfer is a system-wide parameter and
affects all telephones in the system.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select system and press ENTER.
3. From system menu, select system parameters and press ENTER.
4. From system parameters menu, type item number for feature and press ENTER.
5. Press SPACE bar for feature setting and press ENTER.
6. When finished, press ESCAPE twice.
7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
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							5.4 Assigning Transfer-To-Voice Mail Button
Description:A system user can use a pre-programmed button to transfer an incoming call directly to a voice
mail box so the caller can leave a message. You must use the button mapping programming
procedure to assign this Transfer-To-Voice Mail button at a system telephone.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select stations and press ENTER.
3. From stations menu, select button mapping and press ENTER.
4. Type prime intercom number or previously assigned name and press ENTER.
The VDT presents a button map with current button functions for requested station
shown for review.
5. Type code (L1–L25) for button that you wish to program
and press ENTER.
6. Type mnemonic for transfer-to-voice mail button and press ENTER.
NOTE: Type XVM and a two-digit code (0–32) that equals one of the voice mail ports. Usually,
you will enter the code for the first voice mail port and let the extension number linking
(that you have previously arranged) decide which voice mail port actually handles the
call. However if you have arranged voice mail ports into groups for department
answering, enter the voice mail port code for the group that also includes the telephone
that you are button mapping.
7. When finished, press ESCAPE twice.
5.5 Arranging Voice Mail Ringing Options
Description:The DXPPlussystem automatically enables ringing line preference at the voice mail station
ports. With this feature enabled, the voice mail system’s automatic attendant will answer calls.
You can use direct, delayed, or night ringing features to determine how quickly or when it does
this.  With direct ringing, calls ring at the voice mail port immediately. With delayed ringing, the
calls wait before ringing the voice mail port. This gives you the flexibility of having calls direct
ring at a telephone where they can be answered by a human operator before they delay ring and
the automated attendant answers them.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select stations and press ENTER.
3. From stations menu, select station programming and press ENTER.
4. Type personal intercom number of voice mail station port and press ENTER.
5. From station programming menu, type item number for desired ringing and press ENTER.
6. Press CONTROL E.
7. Type  a for add or type r for remove and press ENTER.
8. Type line port number for lines assigned to voice mail port
1-240(n,nn,nnn, or n–nnn) and press ENTER.
9. When finished press ESCAPE twice.
10. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
11. Repeat steps 4–10 for each voice mail port or press ESCAPE to end.
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							5.6 Assigning Voice Mail Identification (ID) Number
Description:As an option, you can assign an identification number to each DXPPlusline so that the voice
mail system can provide customized call handling on a per line basis. Use voice mail system
programming to match this ID number to a particular personal directory or transaction box within
the voice mail system.  When the DXPPlusroutes a call that is ringing at a particular line to the
voice mail system to be answered, it routes it with the ID number. The voice mail system then
sends the call to the box that corresponds to the line’s ID number. You can use voice mail system
programming to construct customized answering prompts for the individual boxes. This allows
the IDed DXPPluslines to be answered in a customized manner by the voice mail system’s
automatic attendant.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select line and press ENTER.
3. Type port number of line to be programmed (1–240) and press ENTER.
4. From the line menu, select item number for feature and press ENTER.
5. Type the identification (ID) number and press ENTER.
6. Press ESCAPE twice.
7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
8. Repeat steps 3–7 for each line or press ESCAPE to end.
5.7 Enabling Extended DTMF Tones For Voice Mail Use
Description:The system provides a means by which you can set the length of the DTMF tones that it generates
when a user dials a number from his or her telephone. Since the voice mail system may require a
different DTMF tone length than that which you have provided for the telephones, the system
provides a means for you to set a separate DTMF tone length for voice mail station ports. It
defaults the length to 80 msec, but you can program other lengths as needed.
Programming:1. Press CONTROL T for main menu.
2. From main menu, select system and press ENTER.
3. From system menu, select timing and press ENTER.
4. From system timing menu, type item number for feature and press ENTER.
5. Press SPACE bar for time and press ENTER to accept setting.
6. When finished, press ESCAPE twice.
7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
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							5.8 Setting The Voice Mail Integration Digits
Description:You can choose the DTMF digits that the DXPPlussends to a voice mail system. A voice mail
system uses these DTMF digits to determine system and station status so that it can properly
process a call. You must be versed in your voice mail’s requirements before you can assign
DTMF integration digits in the DXPPlus. The system defaults the voice mail parameters to
match the Comdial voice mail system. Certain applications in countries with dialing plans
different than the United States may require different integration digits. The default digits are
shown in the following list and discussed below:
Follow Extension ID = 2 Intercom/Answer Confirmation = 1
Busy = 2 Do Not Disturb = 3
Incoming Intercom Answer = 9 Disconnect = A
Follow Extension ID– When the voice mail system receives a forwarded call from a ring
no-answer (RNA) or busy station, the DXPPlussends to the voice mail system the extension
number of the forwarded call followed by this DTMF digit (n). The DXPPlussends this digit
within 500 ms of the time the voice mail system answers the call. For example, if extension 101
is forwarded to voice mail and voice mail answers a forward RNA or busy forwarded call, the
DXPPlussends 101n to the voice mail system within 500 ms of the answer time.
Intercom/Answer Confirmation – The DXPPlussends this DTMF digit to the voice mail
system to confirm that an intercom path (without dial tone) is available for the voice mail
system’s call transfer or dialing use. The DXPPlussends this digit within 500 ms of the time it
detects the voice mail system’s off-hook or hookflash condition. The DXPPlusalso immediately
sends this digit to the voice mail system when a station answers a voice mail transferred call. This
action can alert the voice mail system to disconnect and leave the parties connected.
Busy – If the voice mail system transfers a call to a station that is busy on a call, the DXP
Plussends this DTMF digit to the voice system. When the voice mail system receives this digit, it
can abandon the transfer, reconnect to the call, and offer the caller whatever options the the voice
mail system has available in its programming. If the DXPPlusauto attendant transfer on busy
feature is active, the DXPPluswill not send the DTMF digit to the voice mail system thus
allowing the system to transfer a second call to the station.
DND – If the voice mail system transfers a call to a station that is in the do not disturb
(DND) mode, the DXPPlussends this DTMF digit to the voice system. Receiving this digit
allows the voice mail system to distinguish between a busy and a DND condition and offer the
caller the appropriate choices.
Incoming Intercom Answer – The DXPPlussends this DTMF digit to the voice mail system
when a station user makes an intercom call to the voice mail system. This action allows the voice
mail system to distinguish between internal and external calls and offer the caller appropriate
prompts and dialing options.
Disconnect – When an outside line or intercom party hangs up, the DXPPlussends this
DTMF digit to the voice mail system to command an immediate disconnect. For outside calls, the
central office (CO) must provide disconnect supervision to the DXPPlusand you must program
the DXPPlusline for abandon hold release and disconnect supervision. At default, the  DXPPlus
sends the DTMF tone for the Acharacter as the disconnect digit. Since a caller cannot dial anA
from a telephone, this feature eliminates callers from causing an accidental disconnect by dialing
this digit on their telephone’s dial pad.
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							5.8.1 Programming The Voice Mail Integration Digits
Programming:1. Press CONTROL T for main menu.
2. From main menu, select peripherals and press ENTER.
3. From peripherals menu, select voice mail and press ENTER.
4. From the voice mail menu select integration digits and press ENTER.
5. From the integration digits menu, type row number for item and press ENTER.
6. Type entry and press ENTER.
7. Repeat step 6 until finished.
8. When finished, press ESCAPE twice.
9. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.
10. Press ESCAPE twice to return to main menu.
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