Comdial Dxp Plus Instructions Manual
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DXP Plus Programming InstructionsMM-123E&M DNIS Line Description:Dialed Number Identification Service (DNIS) is a Tl service feature for E&M lines. Long distance carriers offer DNIS as a feature to dial 800 and dial 900 lines. DNIS identifies the numbers that callers dial to reach an internal telephone system. Businesses served by a dial 800 or dial 900 service allow calls to ring on any available line within an assigned block of lines and then have their internal telephone system process the DNIS information to route the calls to their proper destinations. The common carrier supplies DNIS information as DTMF digits. When the DNIS feature is combined with the Automatic Number identification (ANI) feature, the common carrier delimits the ANI information from the DNIS routing information with the asterisk (%) tone so that the DXP Plus system can process each portion properly. The DXP Plus uses information that you program in the DID/DNIS translation table to route the call to the proper intercom number. The system also sends the called number information to the SMDR/SMDA line report and makes the information available to devices that are connected to the DXP Plus’s Open Architecture Interface (OAI). As a single service, if the call routes to an LCD speakerphone, the speakerphone’s display shows the name that you programmed in the DID/DNIS translation table. If you have programmed no name there, the display shows the DNWDID block name that you assigned to the DID/DNIS block. If you have programmed no name there, the display shows the processed DNIS digits. (As a DNIS/ANI combined service, the display shows the processed AN1 digits.) E&M DNIS lines access the Direct Inward System (DISA) feature when the DNIS digits translate into the DISA access code. Since the DXP Plus system supports the DNIS only on tone dial lines, it supports both wink start and delay start protocols but does not support the immediate start protocol. Programming:Program the line type to be E&M DINS using the Section 8. I.2 procedure. Program the DID/DNIS translation table using the Section 8.4.8 procedure. Program the E&M DNIS tie line attributes using the Section 8.4.7 procedure.Line Features Programming 8-3
8.1.3Line DisableDescription: Take a line port out of service because of defect or other reason using this programming choice.Programming: 1 D Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From line menu, select line programming and press ENTER.4. Type line port l-240 or previously assigned nameand press ENTER. 5.From line programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end. 8.1.4Music Or Tone On Hold Description.=With this feature enabled, the system will supply music, tone bursts or other audio information to callers while they are on hold. The music or information source is external to the common equipment and is customer supplied. The system will accept two music sources. You can use one source for this feature and the other source for the background music feature discussed in Section 7.1.3. When the system supplies tone bursts to callers while they are on hold, it sounds two .l second long tone bursts separated by a .l second interval of silence. It repeats this tone burst sequence every 5 seconds. Programming.=1. Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From the lines menu, select line programming and press ENTER. 4. From line programming menu, type item number for feature and press ENTER. 5. Press SPACE bar for feature setting. 6. When finished, press ESCAPE twice, 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 8. Repeat steps 4-7 for each line or press ESCAPE to end. 8.1.5Privacy Release (Automatic Privacy)Description: Assign privacy release to a line so that a user can press the privacy button on his or her telephone and change a private line into a non-private one as needed. When a line is private, a station user has exclusive use of it during a call.Also refer to the Section 7.3 procedure to map a privacy button on the user’s telephone.Programming: 1. Press CONTROL T for main menu 2. From the main menu, select lines and press ENTER.3. From the lines menu, select line programming. 4. Type line port number (l-240) or name and press ENTER. 5. From the line programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for desired feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end.8-4 Line Features Programming
8.1.6SMDR RecordDescription: When you enable this feature, the system stores SMDR records for the specified line. Refer to Section 10 for other SMDAISMDR programming considerations.Programming: 1. Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line port number (l-240) or name and press ENTER. 5. From line programming, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end. 8.1.7Cost IncomingDescription: If you have arranged for the system to cost calls, you can arrange for it to also cost incoming calls on a per line basis. You can arrange for the costing to begin as soon as the call arrives in the system , begin after the user answers the call or begin after a programmed delay. Plus, you can pick the call rate table that you want the system use when it costs the call. Refer to Section I2 for other automatic route selection programming considerations.Programming: 1.Press CONTROL T for main menu. 2.From the main menu, select lines and press ENTER. 3.From the lines menu, select line programming. 4.Type line port number (l-240) or name and press ENTER. 5.From the line programming menu, type item number for feature and press ENTER. 6.From cost incoming prompt, press SPACE bar for desired feature setting and press RETURN. 7.From incoming cost delay prompt, press SPACE bar for desired feature setting and press ENTER. 8.From incoming cost route prompt, type l-32 for desired rate table. 9.When finished, press ESCAPE twice. 10. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 11. Repeat steps 4-8 for each line port or press ESCAPE to end. Line Features Programming 8-5
/M/66-123DXP Plus Programming fnstructions8.1.8 Pad Level-Transmit, Receive (Gain And Attenuation Settings For Line Transmit And Receive) Description:This feature enhances the Tl-El digital carrier transmission option, the pad level programming feature adjusts voice levels for both the transmit and receive circuits in the individual channels. The choices include: Gain 2, Gain 1, Nominal, Loss 1, Loss 2, Loss 3, Loss 4, and Loss 5. These settings provide an approximate +6 to -15 dB range of choices. Starting at the Nominal setting, each gain level represents an approximate 3 dB amplification of the signal level from the previous setting, and each loss level represents an approximate 3 dB attenuation of the signal level from the previous setting. Because digital transmission does not lose volume level as readily as analog transmission does, it is likely that the receive level may be noticeably higher when using the Tl option. Therefore, you may need to select a low setting such as Loss 2 for the voice level receive parameter when programming this feature for Tl lines that are being used exclusively for voice transmission. Further, if you choose a setting to increase the receive gain, you should carefully examine speakerphone operation. It is possible to select a receive gain that will, under certain conditions, interfere with proper speakerphone operation. Programming:1.Press CONTROL T for main menu. 2.From main menu, select lines and press ENTER. 3.From the lines menu, select line programming and press ENTER. 4.Type line port number (l-240) or name and press ENTER. 5.From line programming menu, type item number for pad level-transmit and press ENTER, 6.Press SPACE bar for feature setting and press ENTER for pad level-receive. 7.Press SPACE bar for feature setting.8. Press ESCAPE twice. 9.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 10. Repeat steps 3-9 for each line or press ESCAPE to end. 8-6 Line Features Programming
8.1.9Dialing ModeDescription:Program the line port to match either a DTh4F tone or a rotary (pulse) dialing line as supplied by the central office (CO). Programming:1. Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line port number (l-240) or name and press ENTER. 5. From line programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting and press ENTER to accept setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end. Pulse Dial Make/Pulse Dial Break (Pulse Dial Ratio) Description:With pulse dialing enabled, use this procedure to set the make/break ratio for rotary dial signalling to match rotary dial line requirements. You can set the line make/break ratio forrotary dial (pulse dial) signalling in a more flexible manner to match many different rotary dial line requirements. You can set the make time and the break time independently in one msec. increments to any time from one to 99 msec.Programming: 1. 2. 3. 4. 5. 6. 7. 8. 9. Press CONTROL T for main menu, From main menu, select system and press ENTER. From system menu, select timing and press ENTER, From timing menu, type item number for line pulse make and press ENTER. Type desired time (l-99) and press ENTER, From timing menu, type item number for line pulse break and press ENTER. Type desired time (l-99) and press ENTER. Press ESCAPE twice, Type y to accept changes, n to reject them, or r to resume editing and press ENTER.Pulse Dial Interdigit Time Description:with pulse dialing enabled, you can set the interdigit time between dial pulses when the system pulse-dials a number over a line. The system defaults this time to 200 msec. and provides a range of timing values between 100 msec. and one sec. that you can set in 100 msec. increments. Programming:1. Press CONTROL T for main menu, 2. From main menu, select system and press ENTER. 3. From the system menu, select timing and press ENTER. 4. From timing menu type item number for feature and press ENTER. 5. Press SPACE bar to select desired time and press ENTER to select setting. 6. Press ESCAPE twice, 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. Line Features Programming 8-7
8.1.10Abandon Hold ReleaseDescription: When a distant party abandons a hold condition and his or her station disconnects from the line, the central office sends a forward disconnect signal to the system. This signal is either 50 or 350 msec. in length. Use this procedure to program the line port to match the central officesignal length. Programming: 1. Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line port number (l-240) or name and press ENTER. 5.From line programming menu, type item number for feature and press ENTER for feature. 6. Press SPACE bar for feature setting and press ENTER to accept setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end. 8.1.11Positive Disconnect TimeDescription: When a station drops a line after its user has finished using it, the system waits a programmable length of time before it allows another station to access that line. This time delay helps preventsuch conditions as call-collision The system holds the line status light on during the time out period.Programming 1 m Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line port number l-240 or previously assigned name and press ENTER. 5. From line programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting and press ENTER to accept setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end.8-8 Line Features Programming
DXP Plus Programming Instructions/M/66-123 8.1.12 Toll Groups Description:You must identify the individual lines that you do not want users to use when they dial toll restricted numbers. Do this by first assigning the lines to toll groups and then assigning those toll groups to the restricted number. There are 32 toll groups available for line assignment. Assign one, several, or all lines to any desired toll group or combination of toll groups as needed. See Section II for complete toll restriction programming details. Programming:1. Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line name or line number and press ENTER. 5. From line programming, type item number for toll group and press ENTER. 6. Type line number (l-240) and press ENTER. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Press ESCAPE to end.. 8.1.13DTMF Level Description:Adjust the audio level of the DTMF signals to a low (-5 db), medium (0 db), or high (+3 db) setting. Certain sites may require a higher db level to over come line conditions that could interfere with reliable dialing such as a long loop distance to the central office.Programming: 1. Press CONTROL T for main menu. 2.From main menu, select line and press ENTER. 3.From line menu, select line programming and press ENTER. 4.From line programming menu, type item number to select feature and press ENTER. 5.Press SPACE bar for desired setting and press ENTER. 6When finished, press ESCAPE twice. 7.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 8.Repeat steps 4-7 for each line or press ESCAPE to end. 8.1.14Busy Lead Defection (Auxiliary Equipment Interface) Description:When you enable this feature, the system can detect an off-hook condition in a telephony device such as a modem, FAX machine, industry-standard telephone, or similar device that an installer has connected to a line ahead of the system. When the system detects the off-hook condition, it makes a busy indication appear at system stations that have this line appearance. Programming:1~ Press CONTROL T for main menu. 2. From the main menu, select lines and press ENTER. 3. From the lines menu, select line programming and press ENTER. 4. Type line port number (l-240) or name and press ENTER. 5. From the line programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end. Line Features Programming 6-9
/M/66-123DXP Plus Programming Instructions 8.1.15Disconnect SupervisionDescription: When you enable this feature, the system detects a break in loop current anytime one occurs during an outside call.Programming: 1 a Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line port number (l-240) or name and press ENTER. 5. From line programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end. 8.1.16Caller ID ActiveDescription:When caller identification (ID) information is available from the central office, take this programming action to match the line port to the feature. You must also assign the caller ID lines to the stations and assign special-purpose station buttons to control the feature. Refer to Section 14. I for complete caller ID programming details.Programming: 1 0Press CONTROL T for main menu. 2.From the main menu, select lines and press ENTER. 3.From the lines menu, select line programming and press ENTER. 4.Type line port number (l-240) or name and press ENTER. 5.From the line programming menu, type item number for feature and press ENTER. 6.Press SPACE bar for feature setting. 7.When finished, press ESCAPE twice. 8.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9.Repeat steps 4 through 8 for each line port or press ESCAPE to end.10. Assign caller ID lines to stations-refer to Sections 7.1.31 and 7.1.32 for d+ails. 11. Assign caller ID button (mnemonic CID) to stations-refer to Section 7.3 for details. 12. Assign SAVE button (mnemonic SAVE) to stations-refer to Section 7.3 for details 6-10 Line Features Programming
8.1.17Voice Mail ID Description: Programming: 8.1.18DISA And DISA Voice Options You can assign an identification number to each line so that the voice mail system can provide customized call handling on a per line basis. Use voice mail system programming to match this ID number to a particular personal directory or transaction box within the voice mail system. When the DXP Plus routes a call that is ringing at a particular line to the voice mail system to be answered, it routes it with the ID number. The voice mail system then sends the call to the box that corresponds to the line’s ID number.You can use voice mail system programming to construct customized answering prompts for the individual boxes. This allows the IDed DXP Plus lines to be answered in a customized manner by the voice mail system’s automatic attendant. Refer to Section 14.5 for complete voice mail programming details. 1. Press CONTROL T for main menu. 2. From main menu, select line and press ENTER. 3. Type port number of line to be programmed (l-240) and press ENTER. 4. From the line menu, select item number for feature and press ENTER. 5. Type the identification (ID) number and press ENTER. 6. Press ESCAPE twice. 7. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 8. Repeat steps 3-7 for each line or press ESCAPE to end. Description: ProgrammingUse the following programming instructions to enable or disable DISA capability on lines 1 through 240. Also, use the DISA Voice Options 1 through 4 to select digital voice announce (DVA) messages. For example, selecting DISA voice option 2 will cause welcome greeting 2, day main menu 2, night main menu 2, recall no answer 2, and recall busy 2 prompts to play whenever a DISA line is covered by DVA. Refer to Section 14.3 for complete DVA programming details. 1.Press CONTROL T for main menu. 2.From main menu, select Lines and press ENTER. 3.From the lines menu, select Line Programming and press ENTER. 4.Enter line number you want to program and press ENTER. 5.From the line (number) programming menu (page 2), select DISA and press ENTER. 6.Toggle the SPACE bar to select/deselect DISA and press ENTER. 7.Enter 1 through 4 for the DISA Voice Options and press ESCAPE twice. 8.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9.Enter the number for the next line you want to program or press ESCAPE to end. Line Features Programming 8-l 1
8.2Line Group Programming Description:Use this procedure to group similar type line ports together for dial-up access. Up to 16 different line groups are available. During operation, the system searches for an idle line in the line group in the same order that you program them using this procedure. Programming:1. Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line group programming and press ENTER. 4. Type line group number (1-16) and press ENTER. 5.From line group programming menu, type a to add lines, r to remove lines, or c to change name of line group and press ENTER. 6. Type line to be removed, added or changed, then press ENTER. 7. When finished, press ESCAPE. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-7 for each line port or press ESCAPE to end. 8.2. ILine Group Access Description:Use this procedure to give a station access to line groups. Programming:1~ Press CONTROL T for main menu 2. From main menu, select stations and press ENTER. 3. From stations menu, select COS programming and press ENTER. 4. Type class of service number (l-32) and press ENTER. 5. From COS programming menu, type item number for feature and press ENTER. 6. Type line groups (l-16,0 = none, type as n,n,nn or n-nn) and press ENTER. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each COS or press ESCAPE to end. 8.2.2Line Group Queuing Description:Use this procedure to give a station the ability to queue for a busy line group. Programming:‘1. Press CONTROL T for main menu. 2. From main menu, select station and press ENTER. 3. From station menu, select COS programming and press ENTER. 4. From the COS programming menu, type item number for feature and press ENTER. 5. When finished, press ESCAPE twice. 6. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 7. Repeat steps 4-8 for each COS or press ESCAPE to end. 8-12 Line Features PrOgramming