Comdial Dxp Plus Instructions Manual
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Ground Start Line Board(Impact FX Only) Software Release 170 adds support for eight-port, ground-start line boards for the Impact FX system. The product code for this new board type is FXGST-08. Under BOARD CONFIGURATION/SLOT ASSIGNMENTS or CABINET VIEW, select8 Port Ground-Startto configure the new board types. Installers can configure each port of these new line boards as Loop Start, Ground Start, or AUX line types. Idle System Restore Prior to Software Release 170, a system performed a system reset after a database restore was complete. VMMI displayed a warning that the system would reset itself after the database restore. Beginning with Release 170, a CCB system places all its telephony boards out of service before it begins a database restore operation. VMMI displays a warning that the system is taking all boards out of service before it begins the database restore operation and that the system will reset itself after the restore is complete. IST Board For Avalon Pull-Cord Support(Impact FX only) Engineers have designed a new industry-standard telephone (IST) circuit board that interfaces with an Avalon Assisted Living pull-cord signalling device. The product code for this board is FXISTA–16. The FXISTA–16 IST board has no audio circuitry since the pull-cord signalling device requires no audio interface. Software Release 170 provides support for this interface. Under BOARD CONFIGURATION/SLOT ASSIGNMENTS or CABINET VIEW, installers selectIST for Avalonto configure the new board type. Ground Start Line Board(Impact FX Only)–9 Explaining The Software Release Features GCA40–219
SCbus Interface Support(Impact FX only) Beginning with Feature Set 15A, Release 170, the software supports the Signal Computer System Architecture (SCSA) protocol. SCSA is a standard that specifies the signal processing system for PC-based voice and call processing, and telecom switching. An SCbus is a standard bus for communications within an SCSA node. The SCbus features an architecture that includes a serial message path for signalling and control and a 16-wire parallel Time Division Multiplexing (TDM) data path. An integral part of the feature is the SCbus interface board. This board connects Computer Telephony Interface (CTI) applications that reside on one or more SCbus compatible circuit boards in the FXSs computer portion (for example; network, voice, facsimile, speech recognition, video, and so forth) to digital station or line ports installed in the FXSs telephony portion through the SCSA protocol. The conversion of a CTI application from traditional analog ports to digital SCbus ports provides a more effective and efficient operation. The SCbus board translates the CTI application’s Application Programming Interface (API), which requests and carries out basic services performed by the computer and telephony portions of the system, to an API that the FXS system supports. Typical API requested services include call control services such as these following items: receive ring events, off- and on-hook, hookflash, dial digits, and so forth. The SCbus interface board mounts in any universal board slot in telephony portion on an Impact FXS system and cable connects to the CTI application board that is plugged onto the passive backplane in the computer portion of the FXS system. The internal cable connection between the SCbus board and the CTI application board routes the voice-path signalling between the two locations. In addition to this internal cable, the installation requires external cabling between the systems computer and telephony portions. The particular external cabling required is dependent upon the CTI application being operated. An SCbus installation includes the following items: •SCbus Interface Board (product code FXSCBUS) •SCbus Application Board or Boards (as needed) •SCbus Application Software Disk or Disks (as needed) •Enterprise ToolKit Software (product code ENTRP-SW, release 6A or later) 10 – SCbus Interface Support(Impact FX only) GCA40–219 Explaining The Software Release Features
Programming For SCbus Interface Support VMMI programming for the SCSA protocol includes support for the SCbus interface board and the SCbus ports. Board Configuration Under BOARD CONFIGURATION/SLOT ASSIGNMENTS or BOARD CONFIGURATION/CABINET VIEW, installers select the desired cabinet slot and program an SCbus board. This will automatically provision 32 SCbus ports within the CCB database. PCTB Board Programming Under BOARD CONFIGURATION/BOARD PROGRAMMING/PCTB BOARDS, installers select the SCbus board to program and configure the board level programming options for that board. •Master Clock (Enabled or Disabled) •Bus Speed (4.096 / 2.048 Mbps). SCbus Ports Under BOARD CONFIGURATION/BOARD PROGRAMMING/SC BUS PORTS, installers select the desired FX-SCB port to configure. Because Release 170 of the CCB supports only Station PCTB ports, the options under port programming are limited to disabling the port or configuring it as a station port. Phone Types While the default value isnoneon the STATIONS/STATION PROGRAMMING/PHONE TYPES, menu for SCbus ports configured as stations, installers can choose any digital station type valid in the data base. OAI Links Installers can reserve the Scbus port for use only by an OAI application using a specified serial port (or link). Under BOARD CONFIGURATION/BOARD PROGRAMMING/SC BUS PORTS, installers program theOAI Linkfeature. Port Time Slots Under BOARD CONFIGURATION/BOARD PROGRAMMING/SC BUS PORTS, the system displays, as read-only data, the time slots used by the port. The values are shown asnonein a new database, and the system automatically assigns values when the circuit board synchronizes with the SCbus. These values are dynamic and may change from time to time. The system only displays these values for information and troubleshooting purposes. SCbus Interface Support(Impact FX only)–11 Explaining The Software Release Features GCA40–219
Ring Monitoring Ring Monitoring, which becomes available with Feature Set 15A, Release 170, gives aboss/secretary (monitored station/monitoring station) functionality to system stations. With this functionality a monitoring telephone rings whenever a monitored telephone rings with either an intercom or outside line call. Recall ring monitoring is an enhancement to the ring monitoring feature. This enhancement designates whether any calls that are recalling to the monitored station (that is; transfer recalls, hold recalls, park recalls) will trigger a ring monitor event at monitoring stations. Programming For Ring Monitoring Using VMMI programming, installers can arrange for a monitored station to have a maximum of four monitoring stations (onebossmonitored by foursecretaries). The system permits one monitoring station to monitor up to 16 different monitored stations (onesecretarymonitoring up to 16bosses). Under STATION/STATION PROGRAMMING/RINGING ASSIGNMENTS, installers clickRing Monitorthen select up to four stations to monitor the ringing of the station being programmed. The system permits each of these installer-selected stations to serve as a monitoring station for up to 16 different monitored stations. If installers wish to enhance the ring monitoring feature with a recall feature, they check theRecall Ring Monitorbox. If enabled, this feature is only in effect for the ring monitoring feature. This recall ring monitor enhancement is active as the default setting for a station. Note that the copy station procedure will not copy ring monitor capability except for the recall ring monitor setting. Operating A Ring Monitoring Arrangement Whenever a monitored telephone rings for a call, the associated DSS/BLF on a monitoring station flashes. The display on a monitoring station matches the display on its monitored station. The Orange flash indicates to a monitoring phone which of its monitored stations is currently ringing. If more than one monitored station is ringing, the call with the highest ring priority rings at a monitoring station. A ring monitor signal appears as an orange flashing light for the DSS/BLF of the monitored station rather than appear at the monitoring station’s personal hunt list; however, after the monitoring user answers, the call does appear under the monitoring station’s hunt list. The ring monitoring feature does not require that a monitoring station have a DSS/BLF for a monitored station; however, if a DSS/BLF is available, it indicates an audible ring monitor event as detailed above. Users can forward a ring monitoring event; however, that event only follows theForward Allsetting for the monitoring station. The station must be idle (that is, not ringing from any other ring monitor events) when users forward their ring monitored calls. When users cancel call forwarding on forwarded stations, only any new ring monitor events will ring at the station. 12 – Ring Monitoring GCA40–219 Explaining The Software Release Features
Detailing Certain Ring Monitoring Operational Rules •OAI applications receive normal ringing but stop any ringing for monitoring stations. •Voice announce calls will not trigger ring monitoring operation. •Zone paging will not trigger ring-monitoring operation. •PC Attendant (Total Control) software does not support any ring monitoring functionality. •Networking System software does not support ring-monitoring across nodes •A station that is ring monitoring other stations cannot be, in turn, ring monitored. •A voicemail port cannot be ring monitored. •There is no delay ring monitor functionality. •All existing line access/originate privileges apply. •Installers must not program Direct/Delay Ringing for a monitoring station with same lines as a monitored station. •All current ringing priorities remain in effect for ring-monitoring calls (that is; line calls have priority over intercom calls and recalls). •If the ring monitoring feature coincides with another direct/delay ring situation then direct/delay ringing light appearance takes precedence. A monitoring station does not require a DSS/BLF for a monitored station; however, the system uses that BLF light (if available) to indicate an audible ring-monitor event. Station Headset Mode Software release 170 allows installers to program a station as a headset mode port. When programmed in this manner, the station can operate in a headset mode with a customer-supplied headset. Users can activate the headset mode with a HEADSET button (installer-programmed on the telephone) or have he headset mode as a permanent condition at the station. Programming The Headset Mode VMMI supports the headset mode feature with a setting labeledHeadsetunder STATIONS/STATION PROGRAMMING/OPTIONS 3. Station Headset Mode – 13 Explaining The Software Release Features GCA40–219
QSIG Networking Support(Stand Alone Feature) Software Release 170 adds support for Networking QSIG programming. With QSIG support, Comdial systems can network with non-Comdial switches that are QSIG compliant. This means that telephones behind Comdial CCB systems can communicate via intercom with telephones behind non-Comdial QSIG compliant switches when the systems are combined together in a networking arrangement Programming For QSIG Networking Support The VMMI programming adds support for Networking QSIG programming. With a node configured as a networking node, VMMI allows the installer to also mark the node as supporting the QSIG networking protocol. Enabling QSIG Under SYSTEM/NETWORKING/NETWORK PROPERTIES, installers selectEnabled as QSIG Node in theNetwork Database Statusfeature to enable the node as a QSIG network node. This option is only available either if the system or database has QSIG enabled in the software key or if the system type does not require a software key. Connected Line ID Restriction Under SYSTEM/NETWORKING/NETWORK PROPERTIES, installers selectConnected Line Id Restrictionto enable or disable the presentation of the call identification display. When they check this control, the system restricts the identification display of all connected calls. With the control not checked, all calls provide line identification display. Calling Line ID Restriction Under SYSTEM/NETWORKING/NETWORK PROPERTIES, installers selectCalling Line Id Restrictionto enable or disable the presentation of the call identification display during calling. With the feature checked, the system restricts identification display of all calls. With the feature un-checked, the system provides line identification for all calls during their calling state. Display Presentation Under SYSTEM/NETWORKING/NETWORK PROPERTIES, installers selectDisplay Presentationto enable/disable the name display information. When checked, all calls will have their name displayed on the called party’s display. When un-checked, calls will have only the number displayed (according to the programming of the settings described above). Node Configuration When installers configure a database as a QSIG node, VMMI enables the SYSTEM/NETWORKING/NODE CONFIGURATION. On this dialog, theNode ID,Node Name,and Enabledcontrols are enabled. VMMI disables theSystem Typecontrol for QSIG nodes. Network Extension Provisioning VMMI fully enables the SYSTEM/NETWORKING/EXTENSION PROVISIONING dialog for QSIG nodes. 14 – QSIG Networking Support(Stand Alone Feature) GCA40–219 Explaining The Software Release Features
System Networking Feature Enhancements(Stand Alone Feature) Basic Impact Attendant Support Beginning with Software Release 170 basic Impact Attendant operation is available across the network. The Impact Attendant can request extension information from both the node and hub systems; however the names of remote extensions are not available. Basic Impact Attendant support includes intercom calling and provides the following status indications for remote stations: Out Of Service—the remote station is out of service at the remote site, Idle—the remote station is not active on a call, Busy—the remote station is busy on a call. Dial Zero Extension It is possible to override the local nodes setting for operator station and, through programming, substitute a network station as the dial 0 extension. If the installer does not select a network station as the dial 0 extension, dial 0 calls on a local node will route to that systems operator station if one is available. Under SYSTEM/NETWORKING/NETWORK PROPERTIES, installers select theDial Zero Ext… feature to launch a pop-up dialog. From this dialog, they select the extension that rings when users dials a zero. Directed Call Pickup With call pick up, station users can dial a code plus an intercom number of a ringing or on-hold station and answer the call from the users station. Software Release 170 extends this feature across the nodes of the network so that station users of one network node can pick up calls that are ringing at stations connected to another node on the network. DSS/BLF Support(Network Station Monitor) Any station in a networked arrangement can direct station select (DSS) up to 30 remote network stations. Any station in the network can have busy lamp field (BLF) status light appearance for up to 30 remote stations. This feature is available to Impact Attendant as well as telephone stations. For each node (but not the hub), VMMI configures two extension lists. TheSendlist, identifies the extension on that node that users elsewhere on the network can monitor. TheReceivelist identifies extensions elsewhere on the network that users on that node can monitor. While both theSendand Receivelists each accept up to 30 entries, the combined total of both lists cannot exceed 30 entries. An extension must either be on the hub or on aSendlist of another node for the system to accept its addition to aReceivelist. The hub system automatically monitors theSendlists of all nodes. System Networking Feature Enhancements(Stand Alone Feature)–15 Explaining The Software Release Features GCA40–219
Programming For Network DSS/BLF Support Installers use the SYSTEM/NETWORKING menu to choose theNetwork Station Monitoritem. Under this heading, they can choose any node (but not the hub) system and configure theSendandReceive monitor lists. Once the per node limit of 30 remote DSS/BLF appearances is reached, VMMI prevents the addition of further remote appearances. Under STATIONS/STATION PROGRAMMING/BUTTON MAPPING, installers select the station to receive remote DSS/BLF appearance. Under the appropriate button map LKEY, they type the R#### mnemonic, for an extension on the far node (for example, type R2002 if 2002 is a far node extension). Installers can select theBrowsebutton to view a list of valid far node extensions to choose from. Installers may button map a remote extension to any telephone in the network. If the remote extension is not in theReceivelist for the node the telephone resides on, the DSS button functions as a speed dial button. Ten Node Networking Beginning with Software Release 170, Installers can program and configure up to 10 Nodes in addition to the Hub to comprise a networking system. Previously the limit was 6 network nodes. Under NETWORKING/NODE CONFIGURATION, NETWORKING/ NETWORK LINKS, NETWORKING/EXTENSION PROVISIONING/ADD NODE EXTENSIONS, and NETWORKING/EXTENSION PROVISIONING/REMOVE NODE EXTENSIONS, the number of selectable nodes is 10 nodes. Transfer To Voice Mail With the networking status enabled, the system reserves voice mail port 32 for centralized voice mail on the hub. This parameter has the following two consequences: •Installers must not use voice mail port 32 for local node voice mail when networking status is active. The system ignores any parameters programmed for that port. •Installers must use port 32 for a Transfer to Voice Mail button whenever that button is planned to cause a transfer to centralized voice mail to occur. Programming For The Transfer To Voice Mail Networking Feature The VMMI programming software allows installers to programXVM32in a station’s button map to create a button that will transfer to centralized voice mail. Additionally, VMMI will not allow installers to program voice mail port 32 in a networking database. If installers use VMMI to translate a networking database to Release 170 or later (from an earlier revision), or when they enable networking in a Release 170 or later database, VMMI removes any programming from voice mail port 32. Further, VMMI changes the forwarding location of any voice mail port that had been previously forwarded to port 32 to the new port 32 forward-to location. 16 – System Networking Feature Enhancements(Stand Alone Feature) GCA40–219 Explaining The Software Release Features
VVP Serial Integration A Versatile Voice Processing (VVP) voice mail operation that has one voice mail system connected to the hub providing voice mail boxes to both hub and node stations is available with networked systems. A serial integration feature that enhances VVP operation at the hub system has been available for some time. Serial integration provides both visual displays and interactive buttons that makes VVP very effective and easy to use. Beginning with Software Release 170, serial integration provided by the voice mail system to stations connected to the hub is also available to stations connected to node systems. When there are voice mail systems connected to the nodes, every station on a node uses serial integration provided by its local voice mail system through a voice mail port other than port 32 (specifically ports 1, 2, 3 and so forth in that order). If a local voice mail system does not exist, the node stations then use the serial integration provided by the voice mail system connected to the hub. System Networking Feature Enhancements(Stand Alone Feature)–17 Explaining The Software Release Features GCA40–219
Programming The Features Upgrading The DXP Software To enable VMMI use on the DXP system, you must upgrade the DXP software to at least release 10A (or to whatever software revision that is now current). Further, to preserve your existing database you must convert it through the use of the PCMMI database programming software that is at software release 9x. The upgrade to software release 10A or later requires that you also install a new RAM card (DXRAM–EXPC) as well as the software memory card (DXPSW–DLRC) on the DXP’s central processor unit. If you need detailed instructions for installing this circuit board and card, refer to the DXP System Hardware Instructionsin your service literature. To ensure that you execute the database conversion and software upgrade correctly, you must perform the following detailed operations in the sequence listed below: 1. Convert The Database 2. Translate The Database 3. Install The Memory Card (and RAM Card if needed) 4. Master Clear The System 5. Connect To The System 6. Restore The Converted Database Discussions located on the following pages explain each of the above steps in detail. Upgrading The DXP Software – 19 Programming The Features GCA40–219 3