Comdial Dxp Plus Instructions Manual
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lMl66-123DXP Plus Programming hstructionsSearch Type (Type of Hunting) Description: There are several distinct types of station hunting.Terminal Hunting Terminal station hunting always delivers a call to the first idle station programmed in the hunt group.If the station does not answer within a programmed amount of time (programmed as the Call Advance Timer), the system delivers the call to the next sequential idle station programmed in the hunt group. The system makes no attempt to balance the distribution of incoming calls as this is a linear search through the programmed list. The search starts at thebeginning of the list for each incoming call. Distributed Hunting Distributed station hunting delivers a call to the next idle station in the hunt group after the station that received the previous call. If that station does not answer within the programmed call advance time, the system delivers the call to the next sequential idle station programmed in the hunt group. This hunting method is a linear search through the programmed list; however, the search starts wherever it left off after the previous call,Longest Idle Station Hunting Longest idle station hunting delivers a call to the station that has been idle for the longest period of time since completing the last call that was routed to it by the station hunting feature. In the case of stations with equal idle times (such as at system startup), the system picks the first of the grouped stations with equal idle times. If that station does not answer within the call advance time, the system delivers the call to the station with the next longest idle period.Ring AR Station Hunting Ring all station hunting is not a true hunting method. This method delivers a call to all idle stations simultaneously. This is a good method to use when the site requires that all calls be answered as quickly as possible.None (No Hunting) This selection disables hunting for the group. It allows a hunt group to be completely programmed yet disabled. Any intercom calls to this group will receive a busy tone and lineringing ignores any programming within this group. Programming: 1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Type item number for search type and press ENTER. 8. Press SPACE BAR to choose search type and press ENTER. 9. When finished, press ESCAPE twice. 10. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 7-76J Station Fea turees Programming
DXP Plus Programming InstructionslMl66-123Direct Ring Description:Use this procedure to choose the line ports that you want to ring at a station hunt group as soon as a calI appears. Direct ringing sounds during the day 1 and day 2 time periods but does notring during the night ringing mode or during the manual night transfer (of ringing) operation. Programming:1~ Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l&I) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Type item number for direct ring and press ENTER. 8. Press CONTROL E for edit. 9. Type a for add or r for remove and press ENTER. 10. Type line port number l-240 (type as n,nn,nnn or n-nnn) and press ENTER. 11~ When finished, press ESCAPE three times. 12.Type y to accept changes, n to reject them, or r to resume editing and press ENTER.Delayed Ring Description:Use this procedure to choose the line ports that you want to ring at a station hunt group after waiting a short time period from when a call appears. Delayed ringing sounds during day 1, day2 time periods, during the night ringing mode, and during the manual night transfer (of ringing) operation. Programming:1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Type item number for delayed ring and press ENTER. 8. Press CONTROL E for edit. 9. Type a for add or r for remove and press ENTER. 10. Type line port number l-240 (type as n,nn,nnn or n-nnn) and press ENTER. 11. When finished, press ESCAPE twice. 12. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. Station Features Programming 7-71
lMl66-123DXP Pius Programming hstrwdionsDay 1 Ring Descriptions Use this procedure to choose the line ports that you want to ring at stations during the day 1 ringing mode time period. Refer to the paragraph titled, Day 1, Day 2, and Night Ringing Begin and End Times, to set the beginning and ending times of this ringing.Programming: 1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Type item number for day 1 ring and press ENTER. 8. Press CONTROL E for edit. 9. Type a for add or r for remove and press ENTER. 10. Type line port number l-240 (type as n,nn,nnn or n-nnn) and press ENTER. 11. When finished, press ESCAPE three times 12.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 13. Repeat steps 4-12 for each station or press ESCAPE to end.Day 2 Ring Description: Use this procedure to choose the line ports that you want to ring at stations during the day 2 ringing mode time period. Refer to the paragraph titled, Day I, Day 2, and Night Ringing Begin and End Times, to set the beginning and ending times of this ringing.Programming: 1 a Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Type item number for day 2 ring and press ENTER. 8. Press CONTROL E for edit. 9. Type a for add or r for remove and press ENTER. 10. Type line port number l-240 (type as n,nn,nnn or n-nnn) and press ENTER. 11. When finished, press ESCAPE three times. 12. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.7-72 Station Features Programming
DXP Plus Programming InstructionslMl66-123 Night RingDescription: Choose the line ports that you want to ring at stations during the night ringing mode of operation. The ringing arrangement that you configure here is the arrangement that is active both during the automatic night ringing time period and whenever the attendant manually activates the night transfer (of ringing) operation. Do note that the attendant commanded night ringing period supercedes the automatic night ringing period. Refer to the paragraph titled, Day 1, Day 2, und Night Ringing Begin and End Times, to set the time for the automatic nightringing period. Programming:1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3.From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Type item number for night ring and press ENTER. 8. Press CONTROL E for edit. 9. Type a for add or r for remove and press ENTER. 10. Type line port number l-240 (type as n,nn,nnn or n-nnn) and press ENTER. 11. When finished, press ESCAPE three times. 12.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. Day 1, Day 2, And Night Ringing Begin And End Times Description:With this programming procedure, set the begin and end times of the day 1, day 2, and nightringing time periods. Programming:1 D Press CONTROL T for main menu. 2. From main menu, select system and press ENTER. 3. From system menu, select system parameters and press ENTER. 4. From the system parameters menu, select day 1, day 2 or night ringing begin and end times and press ENTER. 5. Type times in 24-hour format (hhmm) and press ENTER. 6. Press ENTER (repeatedly if needed) to place cursor at next time desired setting. 7. Repeat step 5 and press ENTER. 8. Repeat steps 6 and 7 until all times are set and press ENTER. 9. When finished, press ESCAPE twice. 10. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.Station Pea tures Programming 7-73
Queue Ringing Calls Description:With this feature enabled, in the case of no answer or if all stations in the hunt group are busy, hunt group calls wait in a queue for a station to become idle. The calls wait in queue until the overflow timer times out. At timeout, the system routes the call to a designated overflow destination. The overflow destination is an intercom number or feature code that calls another station, a group intercom number, a voice mail number, or another station hunt group pilot extension. With the queue ringing calls feature disabled, and if all stations in the hunt group are busy, the system immediately routes hunt group calls to the overflow destination. Programming:1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Press SPACE BAR to enable or disable the feature (y = enable) and press ENTER. 8. When finished, press ESCAPE twice. 9. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. OverFlow .Vestination Description:In the case of no answer or if all stations in the hunt group are busy the system routes hunt group calls to a designated overflow destination. The overflow destination is an intercom number or feature code that calls another station, a group intercom number, a voice mail number, or another station hunt group pilot extension Programming:1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Type item number for overflow destination and press ENTER. 8. Type extension number for destination and press ENTER. 9. When finished, press ESCAPE twice. 10.Type y to accept changes, n to reject them, or r to resume editing and press ENTER.7-74 Station %a tures Progfamming
DXP Plus Programming InstructionsIMltS-123Call Advance Time Description: This is the time interval that a station within a hunt group rings unanswered before the system routes the call to the next station in the group. This timer is programmable from 10 seconds through 5 minutes. The default value is 20 seconds.Programming: 1, Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Type item number for call advance time and press ENTER. 8. Press SPACE BAR to choose time and press ENTER. 9. When finished, press ESCAPE twice. 10.Type y to accept changes, n to reject them, or r to resume editing and press ENTER.Overflow Time Description: The overflow timer serves two functions depending upon whether you have enabled the queue ringing calls feature. With the queue ringing calls feature enabled, the overflow time determines how long an unanswered hunt group call remains in queue before the system routes the call to an overflow destination. With the queue ringing calls feature disabled, the overflow time determines how long a call will ring at hunt group stations before the system routes the call to an overflow destination. This timer is programmable from 30 seconds through 15 minutes. Thedefault value is 1 minute. Programming: 1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Type item number for ovefflow time and press ENTER. 8. Press SPACE BAR to choose time and press ENTER. 9. When finished, press ESCAPE twice. 11. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.Station Features Programming 7-75
lM166-123DXP Plus Programming InstrwtionsRecall Time Description:This is the maximum time interval that an unanswered transferred call hunts within a group before recalling to the source of the transfer.This timer is programmable from 30 secondsthrough 15 minutes. The default value is 2 minutes. Programming: 1 e Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for options, and press ENTER. 7. Type item number for recall time and press ENTER. 8. Press SPACE BAR to choose time and press ENTER. 9. When finished, press ESCAPE twice. 10. Type y to accept changes, n to reject them, or r to resume editing and press ENTER.7-76 Station Features Programming
7.6.2Member List Description:Use this procedure to add, remove, and insert stations in the hunt groups. A station hunt group may contain all stations in the system but is limited to personal intercom numbers only. The DXP Plus supports a maximum of 64 hunt groups.Each hunt group may include the maximum number of stations that the system can support; however, due to system memory limitations, all hunt groups may not contain all stations simultaneously. Since the system makes a total of 32 Kbytes of memory available for station hunt groups, you can use the following formula to determine possible station hunt group capacities. [32768 Kbytes] - [(Stations per group) x (2) + (220 bytes of memory)] = memory remaining for next hunt group You may use the system printouts feature to print a list of the station hunt groups if you wish. Refer to Section 13 for printout details. Programming:1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for member list, and press ENTER. 7. Type the letter code to choose the action you wish to take (a = add, r = remove, i = insert) and press ENTER. NOTE: To add a station at the beginning of the group, press ENTER 8.At the prompt, type the intercom number or station name and press ENTER. (Use CONTROL N and CONTROL P to display the next or previous display pages if more pages exist.) 9. When finished, press ESCAPE twice. 10. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 7.6.3Delete Hunt Group Description:Use this procedure to remove station hunt groups. With this programming action, you remove the pilot extension from the system’s dialing directroy as well as remove all member stations and all options that you have assigned to the hunt group. Programming:1. Press CONTROL T for main menu. 2. From main menu, select stations and press ENTER. 3. From stations menu, type item number for hunt groups and press ENTER. 4. Type number for hunt group (l-64) and press ENTER. 5. For new hunt groups, type pilot number for hunt group. 6. Type item number for delete hunt group, and press ENTER. 7. At the prompt, type y for yes or n for no and press ENTER. Station Features Programming 7-77
Programming Line Features 0 LineProgramming.....................8 .ll LineGroupProgramming.................8.2l Copy Model Line (Block Programming, Line)...... 8.3l Direct Inward Dialing (DID) Support........... 8.4l GroundStartLineSupport................8.5l Loop Start Line Support.................. 8.6l TieLineSupport......................8.7l Direct Inward System Access Programming . O s . e - . 8.8 Line Features Programming 8-l
lM166-123BXP Plus Programming instructions 8.1Line Programming 8.1.1Line NameDescription: You can assign a name to a line. A name shows in the display of an LCD speakerphone as a identification aid. A valid name is composed of any seven alpha-numeric characters but the first character must be an alphabetic character.Programming: To assign a name to a line, 1. Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line port number l-240 number or previously assigned name and press ENTER. 5. From line programming menu, type item number for feature and press ENTER. 6. Type name (a-z, A-Z, O-9) and press ENTER. A name can be up to seven characters long. 7. When finished, press ESCAPE twice. 8. Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end. 8.1.2Line TypeDescription: Condition the line port as to the type of line or function that the port serves.Programming: 1 e Press CONTROL T for main menu. 2. From main menu, select lines and press ENTER. 3. From lines menu, select line programming and press ENTER. 4. Type line port number l-240 or previously assigned name and press ENTER. 5. From the line programming menu, type item number for feature and press ENTER. 6. Press SPACE bar for feature setting and press ENTER to accept setting. 7. When finished, press ESCAPE twice. 8.Type y to accept changes, n to reject them, or r to resume editing and press ENTER. 9. Repeat steps 4-8 for each line port or press ESCAPE to end.Ground Start Line Refer to Section 8.5 for a discussion about ground start lines.Loop Start Line Refer to Section 8.6 for a discussion about loop start lines.E&M Tie Line Refer to Section 8.7 for a discussion about E&M tie lines.DID Line Refer to Section 8.8 for a discussion about DID lines.Auxiliary Port If you type-name a line port as an auxiliary port, you condition the line port to interface with external paging equipment instead of a telephone line.6-2 Line Features Programming