Comdial Dxp Plus Instructions Manual
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Dimensions (approximate): Main Cabinet: Width (inches) 23.75 Height(inches) 24.75 Depth (inches) 12.0 Weight (approximate pounds) 42 ( with cabinet, board cage, and backplane) 72 (with power supply and circuit boards added) Expansion Cabinet:# 1 (Upper) # 2 (Lower) Width (inches) 23.75 23.75 Height (inches) 24.75 24.75 Depth (inches) 12.0 12.0 Weight (approximate pounds) 72 -inc. cab., board cage, backplane, power supply, and circuit boards Station Cable Requirements: Type #24 AWG minimum 2-wire (1-pair) twisted, non-shielded for IST 2-wire (1-pair) twisted, non-shielded for proprietary digital telephones 4-wire (2-pair) twisted, non-shielded for proprietary analog telephones 6-wire (3-pair) twisted, non-shielded for proprietary analog telephones with SOHVA. Maximum Length With 20 AWG With 22 AWG With 24 AWG Digital Telephone 2500 feet 2000 feet 1500 feet Analog Multiline Telephone 2500 feet 2000 feet 1500 feet Analog Single Line Proprietary Telephone 4000 feet 3500 feet 3000 feet IST Telephone 4000 feet 3500 feet 3000 feet Switching Principle Digital, pulse code modulated/time division multiplexed (PCM-TDM) Provides non-blocking switching with stored program control Operating Environment: Temperature 32-122 degrees F (0-50 degrees C) Humidity 90 percent relative, non-condensing Heat Dissipation (Fully loaded main cabinet) 1474 BTUs per hour Heat Dissipation (Fully loaded exp. cabinet) 1474 BTUs per hour GCA40–130 DXP Plus General Description 38 – Knowing The Specifications
Terminations: Station: Standard 50-pin male connectors for connection to external distribution field. Line:Standard, 6-conductor mini-jack (USOC 14C) Serial Data Ports: CPU Board 1 at 9600 bps, 1 at 2400 bps Com Card on Services Board 4 at maximum of 19,200 bps Com Card on Auxiliary Board, or Upper or Lower Interface Board 4 at maximum of 9600 bps Format Serial, pseudo RS-232C Parity None, Even, Odd (Programmable) Data Bits 7 or 8 (programmable) Stop Bits 1 or 2 (programmable) Baud Rate Programmable in class of service Handshaking X on - X off Hardware—CTS and RTS, None Cable Length (serial data ports) 25 feet for dedicated serial ports on CPU board 50 feet com card on services board at 19,200 baud 500 feet com. card on auxiliary or interface boards at 9600 baud Music Interfaces (Two Inputs): Input Level 3 Volts peak-to-peak maximum Input Impedance Approximately 500 Ohms Connector Modular jack PA Port: Output Level 400 Millivolts peak-to-peak (typical speech) Output Impedance Approximately 500 Ohms Connector Modular jack Central Office Limits: Loop Limits 1900 Ohms maximum loop Cable Insulation Leakage 15,000 Ohms minimum Industry/Regulatory Standards: FCC Certified, Part 15 (Class A) FCC registered (fully protected) LISTED by OSHA-accredited, nationally recognized, test laboratory EIA RS478 Bell publication 02 guidance Hearing aid compatible handset DXP Plus General Description GCA40–130 Knowing The Specifications – 39
Memory Retention After Power Loss: 65 hours typical - without battery back up FCC Registration Number: Key System CVWUSA-65214-KF-E Hybrid System CVWUSA-65213-MF-E Ringer Equivalence Number: 0.4B Product Codes: Main Cabinet DXCBM–PLS Expansion Cabinet DXCBX–PLS Power Supply DXPSM–PLS Power Supply (switchable) DXPSM–PLSSPS Interface Board (main) DXINT–PLSMI Interface Board (expansion) upper cabinet DXINT–PLSX2 lower cabinet DXINT–PLSX3 Services Board DXSRV–PLS Central Processor Unit Board DXCPU–PLS Auxiliary Board DXAUX Conference Boards DXCNF DID Board DXPCO–DD8,–DD4 E1 Board (international applications) DXPE1–PLSxxx T1 Board (domestic U.S.A. applications) DXPT1 Total Control PC Attendant DXPTC–PLS Multipurpose Line Board DXPCO–GD4,– GD8 Communications Card DXOPT–COM Digital Station Board DXDST–8 DXDST–16 Analog Station Board DXAST– 8 DXAST–16 Industry Standard Station Board DXIST–8 DXIST–16 Line Board DXPCO–LP4 DXPCO–LP8 Software Card (Flash Memory) DXPSW–PLS2 DXPSW–PLS4 Ring Generator For IST DXRNG–PLS DTMF Receiver Card DXOPT–TON External Battery Assembly BBPLS External Battery Assembly (switchable) BBPLS–SPS PC Attendant Position DXPTC–PLS GCA40–130 DXP Plus General Description 40 – Knowing The Specifications
Product Codes–continued Main Package Domestic: DXBKM–PLS (includes main cabinet, Switchable: DXBKM–PLSS power supply, CPU board, services board, and modem) Upper Expansion Package Domestic: DXBKX–PLSX2 (includes upper cabinet, Switchable: DXBKX–PLSSX2 main interface board, upper interface board, and power supply) Lower Expansion Package Domestic: DXBKX–PLSX3 (includes lower cabinet, Switchable: DXBKX–PLSSX3 lower interface board, and power supply) Ringing Cadences: Digital Intercom Ring 150 msec. on, 75 msec. off, 4 sec. between rings Digital Trunk Ring 450 msec. on, 75 msec. off, 4 sec. between rings Digital Recall Ring 275 msec.—300msec. on, 4 sec. between rings Digital Camp–on Recall Ring 150 msec. on, 75 msec. off Analog Intercom Ring 300 msec. on, 150 msec. off, 3.5 sec. between rings Analog Trunk Ring 900 msec. on, 125 msec off, 3.5 sec. between rings Analog Recall Ring 500 msec. on, 3.5 sec. between rings Analog Camp–on Recall Ring 300 msec. on, 150 msec off DXP Plus General Description GCA40–130 Knowing The Specifications – 41
5.1 FCC Rules And Regulations This electronic key system complies with Federal Communications Commission (FCC) Rules, Part 68. The FCC registration label on the DXP Plus contains the FCC registration number, the ringer equivalence number, the model number, and the serial number or production date of the system. Notification To Telephone Company Unless a telephone operating company provides and installs the system, the telephone operating company which provides the lines must be notified before a connection is made to them. The lines (telephone numbers) involved, the FCC registration number, and the ringer equivalence number must be provided to the telephone company. The FCC registration number and the ringer equivalence number of this equipment are provided on the label attached to the common equipment. The user/installer is required to notify the telephone company when final disconnection of this equipment from the telephone company line occurs. Compatibility With Telephone Network When necessary, the telephone operating company provides information on the maximum number of telephones or ringers that can be connected to one line, as well as any other applicable technical information. The telephone operating company can temporarily discontinue service and make changes which could affect the operation of this equipment. They must, however, provide adequate notice, in writing, of any future equipment changes that would make the system incompatible. Installation Requirements Connection of the electronic key system to the telephone lines must be through a universal service order code (USOC) outlet jack supplied by the telephone operating company. If the installation site does not have the proper outlet, ask the telephone company business office to install one. The correct outlet jack for this system is either a type RJ21X or type RJ14C. Party Lines And Coin Lines Local telephone company regulations may not permit connections to party lines and coin lines by anyone except the telephone operating company. Troubleshooting If a service problem occurs, first try to determine if the trouble is in the on-site system or in the telephone company equipment. Disconnect all equipment not owned by the telephone company. If this corrects the problem, the faulty equipment must not be reconnected to the telephone line until the problem has been corrected. Any trouble that causes improper operation of the telephone network may require the telephone company to discontinue service to the trouble site after they notify the user of the reason. GCA40–130 DXP Plus General Description 42 – Knowing The Specifications
Repair Authorization FCC regulations do not permit repair of customer owned equipment by anyone except the manufacturer, their authorized agent, or others who might be authorized by the FCC. However, routine repairs can be made according to the maintenance instructions in this publication, provided that all FCC restrictions are obeyed. Radio Frequency Interference The electronic key system contains incidental radio frequency generating circuitry and, if not installed and used properly, may cause interference to radio and television reception. This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules. These limits are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area may cause interference to radio and television reception; in which case the user is encouraged to take whatever measures may be required to correct the interference. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the television or radio’s receiving antenna, and/or relocate the DXPPlus, the individual telephone stations, and the radio or TV with respect to each other. If necessary, the user should consult the manufacturer or an experienced radio/television technician for additional suggestions. The user may find the following booklet prepared by the Federal Communications Commission helpful: “How to Identify and Resolve Radio-TV Interference Problems.” This booklet is available from the Government Printing Office, Washington D.C. 20402. Stock No. 004-000-00345-4. This digital apparatus does not exceed the (Class A) limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le pre’sent appareil nume’rique n’emet pes de bruits radioe’lectriques de’passant les limites applicables aux appareils nume’riques (de la class A) prescrites dans le Re’glement sur le brouillage radioe’lectrique e’dicte’ par le ministe’re des Communications du Canada. Ringer Equivalence Number The REN of each line is 0.4B. The FCC requires the installer to determine the total REN for each line, and record it at the equipment.. DXP Plus General Description GCA40–130 Knowing The Specifications – 43
Understanding The Features 6.1 DXP Plus Features List This list details all of the features available on the DXPPlus.Use it as a pre-installation check list. 6 Abandoned Hold Release Adjunct Feature Module Access Denied Account Code Button Account Codes With Positive Verification All Call Paging Allow Ringer Off(Ringer Volume Off) Alpha-Numeric Calling Party and Line Display Alternate Attendant Answer Button Area Paging Interface Attendant Position Attendant Position, PC Authorization Code Automatic Dialing Automatic Hold - Intercom To Intercom/Line Automatic Hold - Line To Intercom Automatic Hold - Line To Line Automatic Pause Insertion Automatic Privacy Automatic Number Identification (ANI) Automatic Redial Automatic Reports Automatic Route Selection Automatic Station Relocation Auxiliary Equipment Interface Auxiliary Station Ringer Interface Background Music* Battery Backup (Chassis, Cable, and Batteries) Battery Backup Interface Block Programming Busy Button Inquiry Busy On SOHVA Button Query Call Announce Beeps Call Announce With Handsfree Answer-back Call Costing and SMDA Reports Call Forward - All Or Personal Call Forward- Immediate Call Forward - Busy Or RNA, All Or Personal Call Forward Outside System Call Park Call Park Recall Call Pick-Up - Directed Call Pick-Up - Group Call Pick-Up - System Call Transfer - Screened Call Transfer - Unscreened With Automatic Camp On Call Waiting Tone Caller ID Caller ID–RNA Camp-On With Automatic Call Back Camp-On - Call Waiting Camp-On - No Answer Clear Major Alarm Ring Central Message Desk Central Processor Switched Data Port Configuration Centrex Compatible Common Audible Ringer Interface Conferencing - Multiline Conference Advisory Tone Console Support Console-Less Operation Communications Card Support Consultation Hold Copy Model Data Base Program Storage Via PC Interface Data Base Programming From Main Station (Limited) Data Base Programming With Personal Computer And Visual Man Machine Interface (VMMI) Software Day One and Day Two Ringing Default Busy/RNA Call Forward Default Functional Programming Delayed Ringing Dial 0 for System Attendant Dial Plus Interdigit Time Digital Voice Announce Dialed Number Identification Service (DNIS) Digital Wireless Telephone Support Direct Inward Dialing (DID) Direct Inward System Access (DISA) Direct Line Access by Station Direct Line Group Selection Directed Station Hold Disconnect Supervision Discriminating Ringing Do Not Disturb Do Not Disturb Inhibit Do Not Disturb Override DSS Status Button Dynamic Save Button E1 Digital Carrier Transmission Option E&M tie Line support End to End DTMF Signalling End to End Signalling on Intercom End to End Signalling on Lines Enhanced LCD Display Exclusive Hold Executive Override Executive Override Advisory Tone Executive Override Block Extended DTMF Tones DXP Plus General Description GCA40–130 Understanding The Features – 45
Existing Comdial Telephone Support ExecuMail Integration External Paging Interface Feature Inhibit Feature Renumbering Flexible Ringing Assignment Flexible Ringing Assignment Of The External Paging Port Flexible Station Numbering Plan Ground Start Lines Group Intercoms Handsfree Answer Inhibit Handset Volume Control Headset Capability Hold Hold, Exclusive Hold Queuing Hold Time Reporting Hot Transfer I Hold and I Use Indications Idle Line Preference Idle Line Priority Industry Standard Telephone Support IST Hold Confirmation IST Offhook Treated As Busy IST Message Wait Retrieval Access Code IST Ring Frequency IST Ring Patterns Interactive Button Support Intercom Call Progress Tones Intercom Hunt List Intercom Interdigit Dialing Time-out Intercom Time-out Intercom Number Key/Hybrid Configuration Last Number Redial Line Access Restriction Line Answer From Any Station Line Appearance, Enhanced Line Groups Line Group Access Line Names Line Out Softkey Option Line Queuing Liquid Crystal Display (LCD) Messaging Liquid Crystal Display (LCD) Support Location Code Lock Button Manual Exclusion Manual Reset Mark Problem Line Master Clear Maximum Call Duration Meet-Me Answer Page Memory Retention Without Batteries Message Deposit Message Waiting Mnemonic Programming Modem Support Modify Digits Table Multiple Attendant Positions Multipurpose Line Board Music Interface* Music On Hold* Mute Names (Stations And Lines) Night Service Automatic Switching Night Transfer (Of Ringing) Off-Premise Extension (OPX) On-Hook Dialing Operator Station Originating Denied Out Dial Delay Time Password Protection Pause Time PBX/Centrex/Central Office Compatible Personal Intercom Number Paging Access Periodic Line Tone Personal Intercom Number Preference Personalized Ringing Tone Pooled Line Access Power Failure Transfer Preselection Prime Line Printer Interface Privacy Privacy Release Private Lines Program Printout Programmable Button Flexibility Programming Port Pulse/Tone Switchable Quick Transfer Remote Programming and Diagnostics Remote Station Disable Release Button Reminder Alert Restrict ARS Hookflash(Automatic Route Selection, Hookflash Restriction) Restricted Dial Error Tone Response Messaging Ring Back On Busy Ring Back On Transfer Ring Back Tone Ring No Answer Call Forward Ring On Busy Ringing Line Preference Secure Account Code Display Save Button Dial Storage Saved Number Redial Self Diagnostics Serial Data Port Service Observing Shift Button Silent Mode Button Single-Line Proprietary Telephone Support SMDA Reports SOHVA Beeps(SOHVA Tone Bursts) Speakerphone Support Split Button Square/Non-Square Configuration Station Hunting Station Class Of Service Station Message Detail Accounting (SMDA) Station Message Detail Recording (SMDR) Station Monitoring with DSS Call Pickup Station Names Station Speed Dial Subdued Off-Hook Voice Announce Subdued Off-Hook Voice Announce Groups Subdued Ringing Synchronized Ringing System Clock System Speed Dial System Status Reports T1 Digital Carrier Transmission Option Tap (Flash)/Recall Telephony Services Application Programming Interface (TSAPI) Support Through Dialing Tie Lines Time And Date Timed And Immediate Recall Toll Restriction Toll Restriction Pause Entries Tone or Voice Signalling on Internal Calls Transfer/Conference Button Transfer Ring Cadence Unsupervised Conference Voice Announce Blocking Voice Mail Integration Digits Zone Paging * The system is equipped with two inputs for separate customer-supplied music sources. GCA40–130 DXP Plus General Description 46 – Understanding The Features
6.2 Defining The Features The following section defines all of the DXPPlusfeatures. Read through all of these definitions before programming the DXP Plus to ensure that you are programming the desired feature. A Abandoned Hold Release If a distant on-hold party hangs up, it may cause an interruption in the line current. The DXP Plus system then drops the line from the hold condition and returns it to service. You can program the time interval between hang-up and line-drop with choices of either 50 milliseconds or 350 milliseconds. The central office makes the arrangement for the time choice. Also refer to the discussion titled, Disconnect Supervision. Access Denied If you have programmed the system to do so, it can deny access to particular lines and group intercoms at certain telephones. A user cannot select a line for use if it is access denied at his or her telephone. Account Code Button As part of the button mapping, the system installer can assign a special button that the user may use to apply an account code to a call. Refer to the discussion titledAccount Codes With Positive Verification. Account Codes With Positive Verification Station users can assign account codes to specific calls. The system uses the account codes to identify calls by category, or special grouping, for call accounting purposes. All calls with the same account code are reported together by the station message detail accounting (SMDA) feature. The system attendant can obtain a separate printout of calls assigned to one account without causing any other calls to print or be deleted. The programmer can arrange for the system to verify that the user entered an account code and to sound an error tone if an invalid account code is entered. If the programmer arranges it, attendants can use account codes as a basis for SMDA print-outs. He or she may program the system to prompt station users to enter account codes for incoming calls and/or out-going calls if desired. The prompt can be with or without system verification of the entry. Alternately, account code prompting can be turned off completely. Depending upon the type of call, different users are associated with the call accounting record. The following list explains to whom the call record is associated: ·On out-going calls, the user who enters the account code ·On transferred calls, the transferee ·On incoming calls, the last user active on a call. Account codes may be from three to 16 digits in length as set by class of service programming. The system will verify all digits. Also refer to the discussion titledAccount Codes With Positive Verification—forced. DXP Plus General Description GCA40–130 Understanding The Features – 47
Account Codes With Positive Verification—Forced Station users can assign account codes to specific calls. The system uses the account codes to identify calls by category, or special grouping, for call accounting purposes. If the programmer programs the system to have forced account codes, the user must enter the account code before the call can be placed. If the system does not find a match between a user entered account code and one that the programmer has set in the system, the call will not be allowed. Remember, verification alone does not deny users’ calls, only forced verification denies. The programmer can arrange for the system to verify that the user entered an account code and to sound an error tone if an invalid account code is entered. If the programmer arranges it, attendants can use account codes as a basis for SMDA print-outs. He or she may program the system to prompt station users to enter account codes for incoming calls and/or out-going calls if desired. You can program the system to recognize emergency numbers that do not require account codes. Account Code Display And Display Time For LCD speakerphone users, a message appears in the telephone’s display prompting the user to enter an account code for incoming or outgoing calls. If the user does not require this prompt, the programmer should turn off the prompting message display. Adjunct Feature Module Support When the installer includes a 16-button adjunct feature module with certain model Comdial proprietary telephones, that module extends the programmable buttons of the telephone by 16 buttons and status lights. The users can program these buttons for speed dialing and direct station selection (DSS) with busy lamp field (BLF) status lights. All-Call Paging Refer to the discussion titledZone Paging. Allow Ringer Off (Ringer Volume Off) On some proprietary telephones, the user selects the ringer volume level by pressing a rocker-type volume control repeatedly to select one of four different volume levels. The lowest volume setting is essentially an off condition as the telephone sounds only one low-volume ring burst when a call rings the station. Sometimes users would rather not receive even one ring burst. For these cases, installers can program the system so that it completely silences the ringer at a telephone when its user selects the lowest volume setting. Alpha-Numeric Calling Party And Line Display An LCD speakerphone, when receiving an inside call, displays the caller’s name (up to seven characters), for example, “John L”. The system uses the remaining nine characters on the display for status messages (for example, “Fwd from”). The system also displays the logical line number of the current line. Also see the discussion titledLiquid Crystal Display Support. Alternate Attendant Refer to the discussion titledAttendant Position. GCA40–130 DXP Plus General Description 48 – Understanding The Features